HP India Complaints & Reviews

I brought Compaq presario CQ42 355TU Model. My Diwali gift (Rs. 2000 gift voucher) not yet received & we don't have any information about it. My Registration code is 2163834.

Please help me to find out my gift voucher

I have purchased Compaq presario laptop on[protected] from Super Computech Solutions. From May 2010 DVD-RW Driver was giving trouble. I took my laptop to hp service center namely DIGITAL CARE PRIVATE LIMITED Kolkata. and DVD-RW Driver was replaced. After 5 months of replacement I am experiencing same problem.It is just one year and one month I have purchased it.I d't know what type of goods they are suppling in the name of a famous company.Is there any solution? or we have to leave our hope on it just after one year of limited warranty period?..........................MD.ABDUL WAHED.([protected]@gmail.com).

Sir, I have recieved a mail from above mention company that I have won a lottery of 1000000.00 pound. So Sir please tell me that is this lottery was true or false , and what to do.
The details of this mail is,

Hewlett-Packard
PO Box 1010,Liverpool
L70 1NL,United Kingdom.
Batch number....XYL/[protected]/05
Ref number..24/00319/1PD









Dear Winner,


We are pleased to inform you of the result of the just concluded draws
held on the(31st of October, 2010} by Hewlett-Packard
in conjunction with
With Google Incorpration and Ipod Worldwide Promotion and Microsoft Incorporation. Your email was
among the 20 Lucky winners who won £1,000,000.00{One Million Great Britain Pounds}
each in the Hewlett-Packard {Microsoft} 2010 Online Promo. This draw is being
organized to create and improve a larger awareness record for internet
user’s worldwide.

However the results were released on the {2nd November, 2010} and
your email was attached to ticket number (7PWYZ2008) and ballot number
(BT: 12052008/20) The online draws was conducted by a random selection of
email addresses from an exclusive list of 29,031,643 E-mail addresses of
individuals and corporate bodies picked by an advanced automated random
computer search from the internet. However, no tickets were sold but all
email addresses were assigned to different ticket numbers for
representation and privacy.

The selection process was carried out through random selection in our
computerized email selection machine (TOPAZ).This Lottery is approved by
the British Gaming Board and also licensed by the The International
Association of Gaming Regulators (IAGR).This lottery is the 3rd of its
kind and we intend to sensitize the public.

To begin the claim processing of your prize you are to contact the Online
Co-ordinator and provide him with the following information’s as stated
below, so we can proceed with the verification and clearance process of
your file.



APPLICATION FOR PAYMENT:

1 Full Name
2 Home Address
3 Sex
4 Age
5 Marital Status
6 Occupation
7 E-mail
8 Telephone Number
9 Nationality
10 Country
11 Hobby
12 Batch Number
13 Reference Number
14 Next of Kin
15 Date Received Winning Notification
16 Official Comment








MR.DAVID HENRY
EMAIL: [protected]@live.com
TEL:+[protected]
FAX:+[protected]




*You are advised to forward these information’s as soon as possible to
enable us attend to your file. This email is registered and sent only to
a certified Hewlett-Packard {Microsoft} Promo winner.

You are to keep this award strictly from public notice until your claim
has been processed and your money remitted to you. This is part of our
security protocol to avoid issues of friends or relatives trying to claim
a prize on the rightful winner's behalf.

Our special thanks and gratitude to Bill Gates and associates. Accept our
hearty congratulations once again.

Yours Faithfully,

Stacy Jefferson
Head of Council/Verifications Dept.

i am 4th year student of MIT manipal.i was provided by the university with a HP6515b laptop.my motherboard crashed and i gave my laptop for repair at the HP service centre (manipal ).But instead of replacing a new motherboard,they put on a faulty motherboard in my laptop .just after 1 week,my motherboard crashed crashed again.i request a quick response to my complaint.

This is to inform you that your Demand Draft has been processed and forwarded to Pacific Delivery Services,
UK for onward delivery to you in your contact address.



Your PARCEL contains Two HP Laptops A covering document of money laundering protection,Letter of Affidavit
for Claims from the British Government,Insurance papers as well as Winning Certificate are the relevant documents
would be couriered to you along side your Demand Draft(1,000,000.00 Pounds Sterling).


You are therefore to contact the Dispatch officer Pacific Delivery Services,Mr. Morgan Arthur as stated below
for Status of Parcel Delivery.

Do state your full Names,Contact cell and address as well as your Order No:010847


Contact Address of Courier Company

MR. MORGAN SMITH ARTHUR
DISPATCH OFFICER
NOBEL HOUSE
17 SMITH SQUARE
LONDON SW1P 3JR
Tel:+[protected]
Fax:+[protected]
EMAIL:[protected]@pacificparcelservices.com

Note that your won prize is not deductible because of a hard cover insurance policy protecting
you claims in accordance with article 44 sub sections 144 of the UK Gaming Commission.
Congratulation once more, please do contact Pacific Delivery Services, United Kingdom for the
immediate courier of your demand draft along side other documents.


Thanks
Yours Faithfully
David Henry
Clearance officer
Hewlett-Packard
Tel:+[protected]
Fax:+[protected]


HP A Global Organization, with legal entities, Business Processes,
Management structures, and Technical systems that Cross Borders.



Hewlett-Packard
PO Box 1010,Liverpool
L70 1NL,United Kingdom.
Batch number....XYL/[protected]/05
Ref number..24/00319/1PD

Dear Sir

Please take an action on the scam pasted below. Pity on those upcoming victims.......
Please tell me that the below given information is true or false.



Hewlett-Packard
PO Box 1010,Liverpool
L70 1NL,United Kingdom.
Batch number....XYL/[protected]/05
Ref number..24/00319/1PD







Dear Winner,


We are pleased to inform you of the result of the just concluded draws
held on the(20TH of October, 2010} by Hewlett-Packard
in conjunction with
With Google Incorpration and Ipod Worldwide Promotion and Microsoft Incorporation. Your email was
among the 20 Lucky winners who won £1,000,000.00{One Million Great Britain Pounds}
each in the Hewlett-Packard {Microsoft} 2010 Online Promo. This draw is being
organized to create and improve a larger awareness record for internet
user’s worldwide.

However the results were released on the {23rd October, 2010} and
your email was attached to ticket number (7PWYZ2008) and ballot number
(BT: 12052008/20) The online draws was conducted by a random selection of
email addresses from an exclusive list of 29,031,643 E-mail addresses of
individuals and corporate bodies picked by an advanced automated random
computer search from the internet. However, no tickets were sold but all
email addresses were assigned to different ticket numbers for
representation and privacy.

The selection process was carried out through random selection in our
computerized email selection machine (TOPAZ).This Lottery is approved by
the British Gaming Board and also licensed by the The International
Association of Gaming Regulators (IAGR).This lottery is the 3rd of its
kind and we intend to sensitize the public.

To begin the claim processing of your prize you are to contact the Online
Co-ordinator and provide him with the following information’s as stated
below, so we can proceed with the verification and clearance process of
your file.



APPLICATION FOR PAYMENT:
1 Full Name
2 Home Address
3 Sex
4 Age
5 Marital Status
6 Occupation
7 E-mail
8 Telephone Number
9 Nationality
10 Country
11 Hobby
12 Batch Number
13 Reference Number
14 Next of Kin
15 Date Received Winning Notification
16 Official Comment








MR.DAVID HENRY
EMAIL: [protected]@live.com
TEL:+[protected]
FAX:+[protected]




*You are advised to forward these information’s as soon as possible to
enable us attend to your file. This email is registered and sent only to
a certified Hewlett-Packard {Microsoft} Promo winner.

You are to keep this award strictly from public notice until your claim
has been processed and your money remitted to you. This is part of our
security protocol to avoid issues of friends or relatives trying to claim
a prize on the rightful winner's behalf.

Our special thanks and gratitude to Bill Gates and associates. Accept our
hearty congratulations once again.

Yours Faithfully,

MARTHA LUZ JARAMILLO RIVERA
Head of Council/Verifications Dept.

I have purchased Laptop "HP PAVILION DV6-3049 TX" S/no:- INA032023k from NOBLE INFORMATIQUE, CHANDIGARH. s.c.o. no.61, sector 20-c, Tribune Road, Chandigarh. When I reached home i realised that this laptop was giving vibrations and shocking sensation when ac adapter plugged in .
But some times these shocking sensations converted into severe shocks. I have got serious electric shocks a number of times. It is not possible for anybody to work with this laptop. I have complained at HP voice support team after two days whet i have faced another problem in speakers(Speakers stopped working).Both the problems of shocks and speakers were logged with complaint no:- [protected].
After some days the speakers were replaced by hp's service centre at Ambala cantt.But the problem of electric shocks is not resolved till now as hp has no solution for it.It is really dangerous to work with this model. HP will be responsible if any mishap happen. After checking this problem on internet i found that the same problem is there with all laptops of this model..This is not related to a single unit but with all laptops of dv6-3049 tx. I want refund for this faulty product as i dont want to play with my life.The current can be checked with test pen by touching it anywhere on laptop's body.

Hp is saying that improper earthing is the cause of this problem. But this is not a desktop, this is a laptop and we have to take it at different places for work.It is not possible for anybody to check earthing everywhere before using laptop.

One of my friend has been refunded by HP for the same problem with same model. I want the same from H.P. as this is a safety issue.I can not take any chance.

Few days before i again got an extremely dangerous electric shock. On[protected] i have again complained to voice support team with reference numbe:-[protected]. Still no response till now.
I want to sue a case in consumer court as i want refund for this dangerous laptop.


Regards,
Er. VAIBHAV CHAUDHARY
Product Model:- HP PAVILION DV6-3049 TX
Sr. No:-INA032023K
Contact no:-[protected]
email:- [protected]@hotmail.com

I am Nirmala N.k. residing in 148,Dhanalakshmi Society Mahendra Hills. MY cosumer number is 33074. Distributor Secunderabad Gas agency .For the past five months the cooking gas cylinder is not supplied even after ten days and then too after constant follow up .The agency never answers the phone and every time the HP has had to intervene. .
Computer booking has been started and this month Igot the number 1 as the booking number . After 15 days the agency ciaims that no booking is regisyered with them. Each month the agency has execuses like our men are new ,they could not find the address etc. Ihave been with this agency since 2002 , and their godown is 500 mts away .
Looking forward to your help

i had deposited my HP mouse (covered under warranty) to one of the service centres of HP care on 13 September 2010, the redemption period they said of 7 to 10 days , But till (30 Oct 2010) i havn't received any confirmation, I am getting vague replies from the Service Centre Emplyees,


NAME: UTKARSH PRAKASH

Complaint Number : A9289
Serial Number : [protected]
Issue reported : Left Click is not working.
Date Submitted : 13/ 09/2010
Buy date : 23/09/2010
Warranty : 1 year from date of purchase.
Address of service centre : HP authorised Service centre, RT outsourcing services Ltd.
IInd floor, DAYAL CHAMBERS , 3-Way road, Opp. Krishi Bhavan
Ram Mohan Roy marg, Lucknow 226001


my contact details :
UTKARSH PRAKASH
email : [protected]@gmail.com

On Sat, Oct 30, 2010 at 7:54 AM, Er. Sahi <[protected]@gmail.com> wrote:




On Wed, Oct 27, 2010 at 3:04 PM, Er. Sahi <[protected]@gmail.com> wrote:

Reminder:

HP India is washing out their hands.


On Mon, Oct 25, 2010 at 6:36 PM, External ceo-communication <external.[protected]@hp.com> wrote:

Your comments have been received by HP and have been forwarded to the appropriate people within Hewlett-Packard for review.

Regards,

CEO Customer Relations






[protected][protected][protected][protected]

From: Er. Sahi [mailto:[protected]@gmail.com]

Sent: Monday, October 25, 2010 3:44 AM
To: External ceo-communication
Cc: Esc Helpdesk
Subject: Reminder # 2: How many Reminder Customer has to send?: ...Thanks for HP USA to intervene..........


Dear Sir / Sirs,
It is just to bring to your kind notice & action that my Laptop P/N GT811AV Sr. No. CNF801D3W4 has been repired on cost by HP India 4 (Four) time for Display problem.

I had never thought off that even Servicing by HP will be creating so much harrassment.
Do you appreciate such services by HP Group.

Seriously I look for your advice to scrap HP Laptop & name of HP Products from my life.

Last but not the least even Caps Lock light not working which reflects seriousness of HP's subsidiary HP India.


On Sun, Oct 24, 2010 at 5:55 AM, Er. Sahi <[protected]@gmail.com> wrote:




On Tue, Oct 19, 2010 at 7:24 AM, Er. Sahi <[protected]@gmail.com> wrote:

Dear Sir,


It is five weeks now & nobody bothered from HP India To attend my Laptop.
Forget about attending no body even bothered to contact in spite of your i.e. HP USA parent company's intervention.


Is this Your HP India who even does not bother to care for your instructions?
This shows,reflects & Height of careless by HP India.


Is HP India headless, without Any in charge to see what is going on her governance?
How HP USA Name is being spoiled by your associate Hp India Private Ltd.?


Never seen such irresponsible company in my 42 years of globally experience?


On Mon, Sep 13, 2010 at 7:18 PM, External ceo-communication <external.[protected]@hp.com> wrote:



On behalf of Hewlett-Packard we apologize for the delay and difficulties you are experiencing. Your message has been forwarded to our Customer Escalation team who will review your case.

Thank you,

CEO Customer Relations




[protected][protected][protected][protected]
From: Er. Sahi [mailto:[protected]@gmail.com]
Sent: Sunday, September 12, 2010 7:19 PM
To: Cpsc-callback india
Cc: External ceo-communication; APJ ACTIVE MAIL
Subject: Reminder: ...Thanks for HP USA to intervene..........


REMINDER: P/N: GT811AV, Sr. # CNF801D3W4 SUBSEQUENT BEHAVIOR OF HP INDIA, DEALER NETWORK.
QUOTE BY HP:
I would like to inform you that your request has been forwarded to concern team & they will revert back to you at the earliest.

UNQUOTE BY CUSTOMER:
CC: Halcyon Computer & Communication in Gurgaon, Delhi

NEVER SEEN SUCH A IR-RESPONSIBLE COMPANY WHOES GOAL IS TO CHEAT ONLY.
IS HP A GROUP OF CHEATS?
IS HP HAVING ANY TROUBLE FREE AFTER SALE / REPAIR SERVICE.
FIRST THEY SQUEEZED MONEY THROUGH DEALER FOR REPLACING THE MOTHER BOARD FOR A COMPLAINT OF DISPLAY.
THE SAME MOTHER RE-REPAIRED BY HP INDIA THREE TIMES.
NEVER REPEAT "repeat"SEEN SUCH A HORRIBLE COMPANY ANY WHERE IN WORLD OF MY 40 LONG YEARS OF MARKETING EXPERTISE.
CAN HP INDIA MAKE FOOL TO INDIANANS?
AT THE MOVEMENT YES........................................
FOR GOD SAKE DO NOT PUSH ME TO THE WALL.
Please do not under estimate the customer
On Thu, Aug 26, 2010 at 3:15 PM, Cpsc-callback india <cpsc-callback.[protected]@hp.com> wrote:

Hello Team,



Please do the needful for the below mail since it is a consumer model and we do not support consumer model.



Dear HP Customer,



We apologize for the inconvenience caused.



I would like to inform you that your request has been forwarded to concern team & they will revert back to you at the earliest.



Please let us know for any further assistance.



Kindly Note: To Log case through Support Case Manager for Hardware/Software issues, you may log on to http://www1.itrc.hp.com/service/mcm/homepageRequest.do and create an HP Passport.

Please click on “Register” followed by Support case manger option and obtain assistance.



Thank you again for contacting HP e-Solutions.



Regards,

Suneeta Koul

Technical Support Engineer-HP e-Solutions

"Our aim is to deliver best in class customer service".

Do help share feedback with my manager at [protected]@hp.com



From: Er. Gopal K. Sahi [mailto:[protected]@gmail.com]

Sent: Wednesday, August 25, 2010 9:32 PM
To: External ceo-communication
Cc: Cpsc-callback india
Subject: Re: WIN EXCITING GIFTS WITH EVERY CATRIDGE PURCHASE GOING ...Thanks for HP USA to intervene..........




Sir / Sirs,



No body bothering from HP India.

I have taken the screen shots prints sent to your subsidiary and waiting for the out come of your intervention before moving to the Court of Law Against "Hewlett-Packard".

As HP India is not less than cheats.

They even repaired by HP Pavilion Entertainment, PC Model dv9700 three times with in a month in spite of changing the mother board ON COST & replaced my original RealTek Audio as well as Ethernet hard wares without my permission.



This is the stupid service they are providing EVEN ON COST & THE DISPLAY WENT BLANK THREE TIMES OF THEIR HIGHLY PROFESSIONAL ENGINEERS' Capabilities.

.

It will be good case for the Indian Consumer Protection Commission under Consumer Protection Act 1986.

On Tue, Aug 24, 2010 at 7:34 AM, Er. Gopal K. Sahi <[protected]@gmail.com> wrote:

Sir / Madam,



I am thankful & appreciate your intervention to salvage the name of HP which being jeopardised by HP India as an totally irresponsible subsidiary, associate OR Branch of HP USA.



They have got no right to spoil the name of HP which has taken years after years to build up.

While in India I saw HP India s a Poorest Service Provider.

On Mon, Aug 23, 2010 at 6:41 PM, External ceo-communication <external.[protected]@hp.com> wrote:



On behalf of Hewlett-Packard we apologize for the delay and difficulties you are experiencing. Your message has been forwarded to our Customer Escalation team who will review your case.

Thank you,

CEO Customer Relations




[protected][protected][protected][protected]

From: Er. Gopal K. Sahi [mailto:[protected]@gmail.com]

Sent: Sunday, August 22, 2010 1:28 AM

To: Cpsc-callback india



Cc: Inks; External ceo-communication


Subject: WIN EXCITING GIFTS WITH EVERY CATRIDGE PURCHASE GOING .............

HELLO,

PLEASE FIND AS AN ATTACHMENT OF SCREEN SHOT WHICH SAYS THE 20 DIGIT CODE IS WRONG.

WILL YOU PEASE KEEP THE STANDARD OF QUALITY SERVICE BY HP INDIA ALLIKE YOUR PRINCIPLES "HP - USA"?


--
With warm regards,
{Efforts may Fail, But don’t fail to make efforts}
{{As Nothing is truer than truth}}

Er. GOPAL K. SAHI, B. Tech. 1971
TEL. #: +[protected] – +[protected]
Facsimile #: +[protected].

Telefax #: +[protected]
MOBILE: +91 11 [protected]
[protected][protected][protected][protected]
Postal Address:[protected][protected][protected]-------
FLAT #: A - 403, MAHINDRA APARTMENTS, 'D' - BLOCK, VIKASPURI,
NEW DELHI 110018 – INDIA
[protected][protected][protected][protected]--------
****************************************************************************
The information contained in this transmission, which may be
Confidential and proprietary, is only for the intended recipients.
Unauthorized use is strictly prohibited. If you receive this
transmission in error, please notify me immediately by telephone
or electronic mail and confirm that you deleted this transmission
And the reply from your electronic mail system.
****************************************************************************

Product : HP printer B110 A ( S. NO: CN 05L 1H31 D )
MAKE : HP INDIA
BOUGHT FROM : CROMA RAJOURI GARDEN, NEW DELHI 110027
DATE OF PURCHASE :[protected]
UNDER WARRANTY : YES ( ONSITE )
PROBLEM : i) Hangs during scanning from day one
ii) Defective printer head. ( displays an error message “ incompatable printer head” )
Complaint no with HP (india) Ltd. : [protected] on 26-10-10
The compant ( HP india ) was approached on the on 26-10-10 at ph no [protected]. After confirmation of the problem the company has asked to approach their authorized service station ( Remington India ltd, E- 48/4, Okhla , Ph – II, New Delhi ) for free replacement of the defective “ Printer Head”. On approaching them , It was again confirmed that the printer head is defective but could not be replaced as the same is not available.
Request : The product is under onsite warranty and is found defective since new. Hence, the printer itself should be replaced with a new one and this replacement should be provided at home as the product is under onsite warranty. Suitable compensation should also be provided for harassment caused to me and for the loss of work at my end. Mr Ram at M/s Croma, RAJOURI GARDEN, NEW DELHI 110027, has also been approached for an early solution as the product was bought from them.
Best Regards
Sanjeev
Address : D-203, Shubhkamna Appt, F-31, Sec -50, NOIDA (UP)-201301
Ph: [protected]

Dear Sir/Ma' am,

Please take an action on the scam pasted below. Pity on those upcoming victims.......

Hewlett-Packard
PO Box 1010,Liverpool
L70 1NL,United Kingdom.
Batch number....XYL/[protected]/05
Ref number..24/00319/1PD







Dear Winner,


We are pleased to inform you of the result of the just concluded draws
held on the(20TH of October, 2010} by Hewlett-Packard
in conjunction with
With Google Incorpration and Ipod Worldwide Promotion and Microsoft Incorporation. Your email was
among the 20 Lucky winners who won £1,000,000.00{One Million Great Britain Pounds}
each in the Hewlett-Packard {Microsoft} 2010 Online Promo. This draw is being
organized to create and improve a larger awareness record for internet
user’s worldwide.

However the results were released on the {23rd October, 2010} and
your email was attached to ticket number (7PWYZ2008) and ballot number
(BT: 12052008/20) The online draws was conducted by a random selection of
email addresses from an exclusive list of 29,031,643 E-mail addresses of
individuals and corporate bodies picked by an advanced automated random
computer search from the internet. However, no tickets were sold but all
email addresses were assigned to different ticket numbers for
representation and privacy.

The selection process was carried out through random selection in our
computerized email selection machine (TOPAZ).This Lottery is approved by
the British Gaming Board and also licensed by the The International
Association of Gaming Regulators (IAGR).This lottery is the 3rd of its
kind and we intend to sensitize the public.

To begin the claim processing of your prize you are to contact the Online
Co-ordinator and provide him with the following information’s as stated
below, so we can proceed with the verification and clearance process of
your file.



APPLICATION FOR PAYMENT:
1 Full Name
2 Home Address
3 Sex
4 Age
5 Marital Status
6 Occupation
7 E-mail
8 Telephone Number
9 Nationality
10 Country
11 Winning Number
12 Batch Number
13 Reference Number
14 Next of Kin
15 Date Received Winning Notification
16 Official Comment








MR.DAVID HENRY
EMAIL: [protected]@live.com
TEL:+[protected]
FAX:+[protected]




*You are advised to forward these information’s as soon as possible to
enable us attend to your file. This email is registered and sent only to
a certified Hewlett-Packard {Microsoft} Promo winner.

You are to keep this award strictly from public notice until your claim
has been processed and your money remitted to you. This is part of our
security protocol to avoid issues of friends or relatives trying to claim
a prize on the rightful winner's behalf.

Our special thanks and gratitude to Bill Gates and associates. Accept our
hearty congratulations once again.

Yours Faithfully,

MARTHA LUZ JARAMILLO RIVERA
Head of Council/Verifications Dept.

the system has developed some problem. it keeps typing number '5' automatically. to stop this i have to type 5. this problem arises too often and hinders my usual work. this happens whene5ver cursor is placed in a typing space. once it is stopped, it re occurs any time after that. u may have noticed the word whenever on the second 55l5i55n55e5555555. 55555555555555555555555555555555555555555555555555555555555555555555555555555555...⇄ see now u can see... i pressed the number 5 and so it stopped automatic typing...

kindly solve this....

I puchased a HP Pavilion laptop product no. DV6-1211AX-VH914PA on Date: 24/09/2009 with one year warranty. I found my Laptop Battery is not working properly, it's backup is low, So I register a complain To my nearest HP service center. Address:-
RT outsourcing services limited. 5A/18-A, bunglow plot raiway rod sec-5 Faridabad. on 09/09/2010.
vide:-
Token no. L-5
CASE no.[protected]

They did not resolved my complain, so look into my matter and resolve my problem as soon as possible.

Thank you
with regards
Saurabh Maheshwari

Dear Sir
I was baught a HP Laptop charger on 1st Oct. 2010 from Mr. Raj. I told him give a original charger of hp laptop. He gave me a local charger and say this is a original charger and its cost Rs. 1400/-. I pay Rs.1400/- . This is a super Local charger. and it is not working properly. When I called HP costumer care and told the serial No. then this not our product. Please contact this shopkeeper and chek his product He is much fraud shopkeeper. His adress is Sector-3, market Rajendra nagar Sahibabad ghaziabad uttar pradesh. His Name is Mr Raj and contact No.is [protected]. My name is Sachin singh [protected]

DEAR SIR, MY SELF LOGGED A SERVICE CALL (UNDER CASE ID 3179333) THROUGH TELEPHONE , IN RESPONSE TO THE ABOVE CALL YOUR SERVICE PERSON HAS VISITED MY PLACE AND OPEN PRINTER CHECKED AND TOLD ME THERE IS A LOCK WHICH IS BROKEN , I WILL GIVE YOU INFORMATION AFTER SOME TIME THAT YOUR PRINTER WILL ACCEPT IN WARRANTY OR NOT , AFTER AN HOUR THROUGH TELEPHONE HE INFORMED ME THAT YOUR WARRANTY WILL NOT ACCEPT . NOW MY QUESTION IS WHY IT IS NOT ACCEPT UNDER WARRANTY IT IS A NEW ONE PRINTER PURCHASED ON AUGUST 2010 , AND IT IS COVERED FOR ONE YEAR WARRANTY. THE ACTUAL CASE IS THAT MY SELF HAVING TWO PRINTER ONE WAS GIVEN FOR SERVICING (FOR SAME PROBLEM WHICH IS OCCUR PRESENTLY )ONE MONTH BEFORE FOR THAT PARTICULAR CASE HE HAS CHARGED ME RS. 300/- AND MY SELF HAS COMPLAINED AGAINST THE SAME SERVICE POINT . THATS WHY HE IS TAKING REVENGE. KINDLY LOOK AT THE MATTER AND TAKE THE CASE SERIOUSLY.
-
-Regards -
Kumari Upasna -
[protected]

I purchased HP laptop charger from PHOENIX SYSTEMS, Essel Towers, Bunts Hostel, Mangalore, Tel: 3000034/2444867. They gave me the charger by telling its original but when I used it i faced some problems then i contact HP service center, i found it was duplicate. I went back to them but they did not showed any support.

Please take strict action so that in future nobody else gets cheated by them.
Thank you.

Sir i have purchased a notebook of hp from a dealer of my city sultanpur. I have bought that by seeing an advertisement in newspaper he given me the notebook more than written in advertisement. And in that it was written that it has been loaded with windows 7 but dealer gave me windows xp. And some keys of notebook are not working he is not giving any heed . It is also having a warranty of 1 year

Dear Sir,

I have purchase a HP Laptop DV6-3050TX. There was a Overheating Problem in my Laptop.
I have submited my Laptop in Hp Service Center on 13 Oct 2010. Service center say me one part of my Laptop will changed.Part No is - SP S Thermal Module DIS 45W. Today 22Oct 2010 I talk to Mr. Ajay in Hp Service Center he told me Part is not reach.After 9 days part did not come.This is so many time.
So plz Help me as soon as possible.

I have very bad experience from HP Service.

I have complained HP customer care. Complaint No is - [protected]

i hvae not recieved the tata photon+ data card afer new purchase of hp laptop product no: XT795PA#ACJ AND OTHER FREE GIFTS . I HAVE TRIED TO CONTACT WITH THE CUSTOMER CARE REDEMPTION CELL NO. [protected] BUT HAVE NOT GOT THE RESPONSE AFTER MORE THEN 50 CALS MADE. I M COMPLETELY NOT SATISFIED WITH THE CUSTOMER SUPPORT OF YOUR SERVICE HP .PLEASE CONTACT URGENTLY.


ANIL KUMAR
[protected]
[protected]