HP India Complaints & Reviews

i have buy a hp laptop and after few days its speakers burst and smoke was coming out of its speaker area so i gave it to the nearest service center as it was in warranty period but its been 15 days they are not giving back my laptop and making unnecesarry delay in rapairing and not even giving proper response on talking .

To - HP India

I have purchased 65W Smart AC Adapter INDIA P/N ED494AA#ACJ through techno system Jogeswari - West. He is supposed to be autorised service partner of HP. MRP of the product was Rs. 2175 whereas he charged me Rs. 2500 ( invoice no. 167 - 10th August 2010). When i questioned the owner i was told that if you want to buy this is the rate you will have to buy. Since i needed it urgently i did not have much choice. Answer me the following things

1. How do i get my refund back?
2. How you are allowing so called authorised service centre to exploit needy customers?


Aruna M.

HP Pavilion Desktop(Product model No:-L1908W) was purchsed on 13-Aug-10. All of a sudden LCD had developed a black spot on the screen. Since we were still covered under the warranty period a complaint was logged(Reference Nos:-Docket no.[protected]. HP Support engineer had visited and left after examining without mentioning anything to us. Later on when we contacted the customer care we came to know that the engineer had submitted a report that the damage was a physical damage. We were quite shocked and suprised to hear the same as their were not even a scatch on the LCD Screen. We were suprised to hear how HP can cheat ignorant customers by passing of an internal product problem as physical damage. Inspite of explaining this several time to the cutomer care executives they were not ready to listen to us.We were feeing quite harassed as the desktop has been hardly used and inspite of the fact that it was an internaL product fault a reputed company like HP passes it of as a physical damage during the warranty period.

dear sir,

I bought 2 carepack(Post warranty) for two laptops of HP compaq NX6115 model dated:[protected] but canceled one due to unavailability spare parts one with them as told by the service provider. The care pack issued for the laptop having sl. no- CND6460RYX & product no- EX728PA for our company named Power Research & Development consultants Pvt. Ltd. in Bhubaneswar at the autorised dealer named Digital care Pvt. Ltd.

Full address:
Digital care pvt. ltd.
plot no-121,1st floor,saheed nagar
Bhubaneswar-751007

The dealer issud one carepack certificate numbered: G1NPIN3A94E6 issued us on[protected]. But the certificate was turned out to be fake when we used the carepack certificate for servicing purpose at different service center.

Now the dealer is refusing to accept the responsibility and the response from them is very unpleasant and unsatisfactory.

When we inquired about this we found that the person who has issued the certificate has left the company and issued it from some local contacts.

i am attaching all the documents here with me regardinf this issue.

Please inquire about this matter and please give us your rightful direction to resolve this matter as soon as possible.

Thank you

Bibek darshi Padhi

Company address:
Power Research & Development Consultants Pvt. Ltd.
Bhubaneswar Branch
Plot No-S/13, Maitri vihar, Phase-2
Bhubaneswar-751023
Orissa

I was purchase a HP Pen Drive 8 GB before 10 months ago from the Big Bazar, Piplod, Surat, and also get the 5 years replacement warranty, so at present my pen drive is not working so pls tell me where the service center of HP Pen Drive is help on surat

This is with reference to the HP PN 1000 as purchased from New Vision Imaging Pvt Ltd , New Vision House, TVIM Industrial Estate,Mapusa, Goa as mentioned to be the registered office address.
Just wanted to draw kind attention towards my serious concerns with the machine as delivered to me...

2009 - After the end of number o[censored]nlimited calls from your marketing / sales person Mr. P Chakraborty and also equal approach from Mr. H L V Prasad, mentionining all the best possible discounts and facilities and assurance of good quality machine and installation assurances, training at Goa etc etc amongst others , I agreed to establish the machine (HP PN 1000) at my 34 year old premises Studio Gem, Opp Pillai Hall, Sadar Bazar, Chaibasa in the year 2009 in the month of May - June 2009.
Further I was made to believe that I am offered the machine as an special priviledge of making a downpayment amt followed by installments post installation of machine, to which I agreed and moved ahead with agreement as on 24/7/09 along with other process etc. Also, for the smooth and quick establishment of the machine at the premises, got the road permit done, paid for Rs (12000) and was told this cost will be later adjusted by the company as they are suppose to arrange for the road permit, Additionally l got with other infrastructural establishment done at my premises (AC/ Separate cabin wing to name a few which incurred cost) for the proper and smooth functioning of the machine.
The machine was delivered to me as on 18th August 2009,which was to be followed up by a training session and installation by your company officials, which NEVER happened. After the machine was somehow delivered to me, both Mr Chakraborty and Mr Prasad happily vanished from the whole scenario.There was no one to assure and tell when exactly can we look at making thing work. I was told to get in touch with some Ms Shalini, who very politely kept on BUYING time from me for a prompt response, which never turned out. I was even made to follow up with almost every officer at the eatern zone (Kolkata,Patna ) for some assurance on the installation and training part, which failed again, and that was honestly NOT a part of my job.

After almost 6 - 7 months, an engineer Mr. Ayaaz comes from your end and then he discovers the machine that was send to me was an obsolete stuff as 90% of the parts didn't function. He tried all possible engineering skills on the machine but could not rectify the defects, then was forwarded to Mr SUKOMAL BANERJEE from Kolkata and some Mr Arindam from GUWAHATI , both of them were acknowledged as the BEST engineer from your end but were of no help and happily went back . All the esteemed bunch of engineers found the machine to be an outdated model etc.along with many other issues better known to you. Now, when I re contacted your company, you and several other whom I approached , FINALLY assured me to get a new replacement for the machine, which took another 4-5 months.

Now, on August 23rd 2010,almost after an whole year of entering the agreement and after another round of effort of mine for road permit etc etc, the so called replacement machine was sent to me. An engineer from your end Mr Ayaaz was here to install it finally on this sunday, August 22nd 2010. But now we get to know, this machine is of no relief to me, as it is an DEMO machine that has been sent to me.What do you have to say about this, If I am not mistaken, you are very well AWARE of the matter and no permissions would have gone unnoticed and without your consent to the respective departments. What made the company to send ne a DEMO machine???? Now when I contacted the current persons involved for the delivery of the machine (you Mr Padmanabhan, Ms Shalini at Goa, Ms Vinita ), the response is again the same - no proper assured response.

It looks like a complete matter of ignorance and negligiency or delibaretely misguiding the customer (you have to clarify, which one of this is to be believed)??? And the way the transporter elope away with the earlier scrap machine that was sent to me, looks like a planned way of taking back the earlier device replacing with this demo as Mr Ayaaz was here to pack the old machine a day ahead, followed by the delivery of this new DEMO machine the next day i.e August 23rd 2010. I wish the planning were as smooth for customer satisfaction as well rather than trying to erase the loops from your end.

I belive, everyone's time is equally important and schedules are tight but there has to be a solution for the trust and patience I gave your company.I belived in the product and the brand name HP associated with it, but nowhere this misguidance is accepted from your end.

I have been in the photography profession for last 34 years, and purchasing latest well equipped technological support devices are not new to me. Right from learning about the machine, knowing the brand , negotiations , recieving the machine, training and installation and then functioning of the machine, followed by the assured after sales service is the normal process expected by any reputed company. But this 1 year wastage of my time has traumatised my faith in your company.

Request you to kindly revert to me on a Solution to the matter at the earliest, or else let me know, if things needs to be escalated further.

Regards,

Nirmalendu Sarkar
[protected]
Studio Gem
Chaibasa

Print not working in HP Laser Jet P1008
Dear Sir,



We have purchased more than 1Nos. HP Laser Jet P1008 Printers from M/S Websity,thane ,Maharashtra for our organisation. Since last one week we are facing issues with these HP LJ p1008 printers as the print job gets lightly not dark




Kindly help us.

Following are the serial numbers of these printers


VNENT00428





We request you to kindly help us and resolve the issue ASAP.



Regards



Javed Khan

Contact : [protected]/[protected]

I had purchased the V3155 series laptop on 18/01/2007 and it started giving problem in the month of Jan 2008. I had given it for servicing to HP authorized center at Gurgaon.After Investigating , the centre informed that mother board has to be changed. Since, it was in the warranty period ,so it got repaired without charging. The same defect was reported again in the month of July 2008.
At that time it was told that this model has a manufacturing defect and was having some problem with the display and motherboard , so I had requested to change it as if it is under warranty period as the permanent solution was not done the first time it was repaired , for which I really appreciate the concerned showed by Hp management for customer satisfaction.
At that time I had paid some extra money in July 2008 to extend the warranty period of my laptop . Now again I am facing the same problem of not getting the display again.
Again they are saying that I have to pay 13,000 and theyare not ready to give gaurantee that it will work properly for next 1 year when the crashing of the system has been rhetoric. So I have decided to go to Consumer court and send a legal notice to HP. I request all the people who are victims of HP to send me there details and problem with the system at varun.[protected]@gmail.com. which I can put in the notice just to depict the level of satisfaction of HP customers.
--
Regards
Varun Bhatia

I have an hp pavilion dv9734tx Entertainment PC, the hinges and the plastic bezel assembly of its LCD is broken that I can't use it without setting a proper support for it, and I need to carry it for my works often, I called hp customer care for the solution but instead of replacing the wrecked parts they said whole LCD has to be replaced which costs 32,000 Rs. they also said that these parts are not available because the company doesn't make them anymore, I searched online and found that hp is still making those parts, and when I called to a customer support on phone and asked about the parts availability at here so I got a positive response, they said these parts are available, now when I call the service center, I am not getting a proper response, and if i don't manage to change the parts I will loose the LCD also, and that is not making me feel good, so I am planning to go to consumer court, I am very disappointed by the way these so called customer care facilities rob many o[censored]s thinking that we can't get proper information about our problem, if you people can help me out with my problem I will be really thankful to you, hp really sucks (pardon my language) they not only sell bad products but they also don't have an even up to the mark costumer support. Hoping for some advice, Thank you.

To
HP india
i'm basant kumar soni i have pursed hp 20''inch tft from nehru place delhi and tft model no is 2009f but from some time it has problem LCD PANEL .the tft warranty is 3year according to the company
i calling to custmer care office toll free number [protected] and custmer care says my willbe solved within one week .and give a delhi service centre number 30675107 .i also calling delhi service centre but they told to me that your request willbe solved and after two days engneer will visit to your home and after two days engneer has come to check the tft problem and make a callback report and says within one week your tft will replace but after one week there is not call and any replacement for my tft and when to custmer care and delhi service centre than ther are tell a lie and don't attend my phone i calling to gurgaon custmer again and again but there is not any responsibily for my probem
my refrence id is given by hp custmer care delhi CA0982884
my mob.no is [protected]
my email id is [protected]@gmail.com

Dear Sir,

i had purchased presario cq40-604tx serial no cnd94833n1 2 month before. My hard disk is damage than i go to service center at haldwani they replace my notebook hard disk and told me call[protected] ask him for recovery they will send you. I called him 4 time but they did not give any response.so kindly take some action against them and send me recovery disk as soon as possible. unless i will complains against u in consumer court.
From:- Jayvardhan Singh Email:singh.[protected]@gmail.com

Excerpts of a mail sent to HP :

I am a user of HP Tablet Notebook (TX2-1005Au), and lodged complaint of its non functioning on 26th July'10 with Simtech Comptronics Bilsapur Chhattisgarh. The concerned person are Mr Prasad at Bilaspur and Mr. Amit at Raipur.

Since then after lot of followups they are unable to solve my problems.

i. Initially they diagnosed the motherboard problem and called the mother board. I dont know what type of Pathetic courier company HP uses, it takes 7 days to deliver
here at Bilaspur, i feel the worst courier copany can deliver any parcel in the world in 3-4 days.

ii. After the motherboard arrives they says that it is also faulty and they have requested for another board.

iii. The next board again was shipped for us but then Bilaspur service centre says that it has got delivered at Calcutta office.

iii. The 3rd time they have ordered the PCB/ Motherboard and again it is received after 7 days and the problem is again unresolved, they say the same problem is coming after changing the board.

iv. Now they say that they have ordered new processor, and i am sure in next 7 days the processor will also be reached. But how u will assure that now the problem will be resolved.

v. And in this process i am losing the precious time, my old data is there in the laptop and i am unable to retreive it. I am using the best and premium laptop of your reputed brand which is the best in the country or i feel across globe. But this is not the way i expect HP should respond to a customor's grievance. Though they have currently made available a standby laptop but that is the solution for my problem.

Now before taking any action i would like to request HP to please change my tablet PC, i wont keep that old tablet PC whose Mother board / processor all are reporting problems. Please exchange my faulty laptops with new one.

I am sure for a brand like HP, customer's satisfaction and delight is very important and is in top priority. Please look into my serious and sincere grievences.

We have bought HP touchsmart PC and have contact for services for HP for 3 years.
Past 1 month pc is down and HP not able to get it serviced or provide repalcement PC.
They give excue non avaialability of the parts. complete log of the compliant given below.
Dear Sir

Regret to inform you that the received part is not functioning and giving error
We have ordered for another motherboard yesterday . We are awaiting for the part to reach us.

Kindly handhold till Monday to get the status of the part.

Thanks and Best Regards
Chitra | Service Co-ordinator | Redington - Ahmedabad |[protected]
[protected]@redington.co.in
It's your attitude and not your aptitude that determines your altitude

----- Original Message -----
From: Dikul Shah
To: 'Chitra Prakash' ; 'HP Home PC Support'
Cc: [protected]@yahoo.com
Sent: Saturday, August 14, 2010 10:39 AM
Subject: RE: HP TouchSmart IQ780in Desktop PC e-mail support// CA0798213


We are frsutated with the approch of the system provided.

Past 3 days pc collected and still not returned.



We regret that even hp not taking interest for solutions.

Please put standby pc today.



Customer shall not suffer for no fault o[censored]s.



Even communications are not done.



Regret for buying hp.



Dikul SHAH

[protected]






[protected][protected][protected][protected]

From: Chitra Prakash [mailto:[protected]@redington.co.in]
Sent: 12 August 2010 09:37
To: Dikul Shah; 'HP Home PC Support'
Cc: [protected]@yahoo.com
Subject: Re: HP TouchSmart IQ780in Desktop PC e-mail support// CA0798213



Dear Dikul sir,



Engg is still on the job. Kindly bear with us for one more day. I shall revert to you once the pc is working ok





Thanks and Best Regards
Chitra | Service Co-ordinator | Redington - Ahmedabad |[protected]
[protected]@redington.co.in
It's your attitude and not your aptitude that determines your altitude

----- Original Message -----

From: Dikul Shah

To: 'HP Home PC Support' ; 'Chitra Prakash'

Cc: [protected]@yahoo.com

Sent: Wednesday, August 11, 2010 8:54 PM

Subject: RE: HP TouchSmart IQ780in Desktop PC e-mail support// CA0798213





We regret that till date problem is not solved.

So many days taken to arrange the parts

Yesterday our pc was collected from home and still not returned.

1 day was commited to us return.



Recovery shall have bee done at our residence.



We are suffering for no fault o[censored]s.



There is no communication from local agent for status of the job.



We regret the approch of company like HP.



Please ensure by tomorrow PC Must be working at my residence.



Dikul SHAH

[protected]








[protected][protected][protected][protected]

From: HP Home PC Support [mailto:[protected]@redington.co.in]
Sent: 21 July 2010 10:48
To: 'Dikul Shah'
Subject: RE: HP TouchSmart IQ780in Desktop PC e-mail support// CA0798213



Dear Valued Customer,



Thank you for contacting HP Home PC Support. We appreciate the opportunity to assist you. This is in response to your email regarding your query related to PC.



We have generated a Case ID for the problem reported in your e-mail below and the case ID for the same is CA0974445.



You may share the same case ID or Product’s serial number in all future transactions, and the same will help us reply to your query at the earliest.



Please feel free to contact us for any further assistance.



Thank you and have a nice day.



Regards

Parveen Kataria

Hp Home PC Support

Toll Free: [protected] | Toll:[protected] | TATA: (Prefix area code[protected]

Email Support: Presario: presario-help.[protected]@hp.com |Pavilion: pavilion-help.[protected]@hp.com

Web Support: www.hp.com/support/india



Hours of operation: 09:00 AM – 09:00 PM, Monday to Saturday



E-mail Disclaimer:

The contents of this E-mail and any attachment(s) are for the named recipient(s) only. It shall not attach any liability on the originator HP or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without prior written consent of the author of this e-mail is strictly prohibited. If you have received this e-mail in error, please delete it and we apologize for the inconvenience.

From: Dikul Shah [mailto:[protected]@csepanels.com]
Sent: Tuesday, July 20, 2010 10:52 AM
To: 'Chitra Prakash'; 'HP Home PC Support'
Subject: RE: HP TouchSmart IQ780in Desktop PC e-mail support// CA0798213



PC Not working at my residence.

No display.

Please depute service person urgent.



Dikul Shah






[protected][protected][protected][protected]

From: Chitra Prakash [mailto:[protected]@redington.co.in]
Sent: 12 May 2010 17:56
To: Dikul Shah; 'HP Home PC Support'
Subject: Re: HP TouchSmart IQ780in Desktop PC e-mail support// CA0798213



Dear Rajeev



Kindly relog the call and confirm new case id as customer has sent us mail on receipt of defective at his place.

Earlier call no CA0798213



Dear Dikulbhai

As soon as call centre assingns us the new call , we shall keep you posted on engineer visit.

Kindly handhold till then.



With Regards

Chitra

----- Original Message -----

From: Dikul Shah

To: 'HP Home PC Support' ; 'Chitra Prakash'

Sent: Wednesday, May 12, 2010 5:53 PM

Subject: RE: HP TouchSmart IQ780in Desktop PC e-mail support// CA0798213



Remincer-2



Complained not closed till date.



Please review and revert urgent



Dikul




[protected][protected][protected][protected]

From: HP Home PC Support [mailto:[protected]@redington.co.in]
Sent: 28 April 2010 17:49
To: 'Chitra Prakash'
Cc: 'Dikul Shah'
Subject: RE: HP TouchSmart IQ780in Desktop PC e-mail support// CA0798213



Dear Chitra,



Please update the status of case id - CA0935069



Regards,

Praveen Kataria

Hp Home PC Support



Contact Us:

Toll-Free # (BSNLMTNL): [protected]

Toll #: [protected],[protected]

SMS Support: [protected]

E-mail Support: presario-help.[protected]@hp.com (for Presario model)

pavilion-help.[protected]@hp.com (for Pavilion model)

Web Support: www.hp.com/in/support

Work Timings: 09:00 AM – 09:00 PM; Monday - Saturday



E-mail Disclaimer

The contents of this E-mail and any attachment(s) are for the named recipient(s) only. It shall not attach any liability on the originator or HP or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without prior written consent of the author of this e-mail is strictly prohibited. If you have received this e-mail in error, please delete it and we apologize for the inconvenience.




[protected][protected][protected][protected]

From: Dikul Shah [mailto:[protected]@csepanels.com]
Sent: Wednesday, April 28, 2010 4:35 PM
To: 'HP HOME PC SUPPORT'
Cc: 'Chitra Prakash'
Subject: RE: HP TouchSmart IQ780in Desktop PC e-mail support// CA0798213



No body has contacted us for the service. We get it done external person by paying.

What is the useful ness of the Care Pack contract?



Dikul Shah




[protected][protected][protected][protected]

From: HP HOME PC SUPPORT [mailto:[protected]@redington.co.in]
Sent: 20 April 2010 13:19
To: 'dikul shah'
Cc: 'Chitra Prakash'
Subject: RE: HP TouchSmart IQ780in Desktop PC e-mail support// CA0798213



Dear Customer,



Thank you for contacting HP Home PC Support!!!



We have generated a ticket for the problem reported in your e-mail below and the case ID for the same is CA0935069. You may share the same Case ID in future transactions, as the same will help us to pull your records in our database.



Please feel free to revert if you require any other help around the same.



Thank you and have a nice day!!!



Regards,


Pradyut Kumar Das


Hp Home PC Support





Contact Us:


Toll-Free # (BSNLMTNL):
[protected]

Toll #:
[protected],[protected]

SMS Support:
[protected]

E-mail Support:
presario-help.[protected]@hp.com (for Presario model)


pavilion-help.[protected]@hp.com (for Pavilion model)

Web Support:
www.hp.com/in/support

Work Timings:
09:00 AM – 09:00 PM; Monday - Saturday




E-mail Disclaimer





The contents of this E-mail and any attachment(s) are for the named recipient(s) only. It shall not attach any liability on the originator or HP or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without prior written consent of the author of this e-mail is strictly prohibited. If you have received this e-mail in error, please delete it and we apologize for the inconvenience.












































[protected][protected][protected][protected]

From: dikul shah [mailto:[protected]@csepanels.com]
Sent: Monday, April 19, 2010 11:41 PM Pradyut
To: HP HOME PC SUPPORT; 'Chitra Prakash'
Subject: Re: HP TouchSmart IQ780in Desktop PC e-mail support// CA0798213



cursor is not working well for the pc and also the mouse is not working.

please attned the problem on urgnet basis.



All our details in below mails.



Dikul Shah

3, aaryavrata bunglows

near someshwar row house

satalte

ahmedabad-15

[protected]

----- Original Message -----

From: HP HOME PC SUPPORT

To: 'Chitra Prakash'

Cc: [protected]@csepanels.com

Sent: Wednesday, July 22, 2009 3:53 PM

Subject: RE: HP TouchSmart IQ780in Desktop PC e-mail support// CA0798213



Dear Chitra,



Please help the customer to resolve the issue.



Case id: CA0798213



Dear Shikha,



FYI



Regards,


Rajeev Singh


HP Home PC Support





Contact Us:


Toll-Free # (BSNLMTNL):
[protected]

Toll #:
[protected],[protected]

SMS Support:
[protected]

E-mail Support:
presario-help.[protected]@hp.com (for Presario model)

pavilion-help.[protected]@hp.com (for Pavilion model)

Web Support:
www.hp.com/in/support

Work Timings:
09:00 AM – 09:00 PM; Monday - Saturday




E-mail Disclaimer





The contents of this E-mail and any attachment(s) are for the named recipient(s) only. It shall not attach any liability on the originator or HP or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without prior written consent of the author of this e-mail is strictly prohibited. If you have received this e-mail in error, please delete it and we apologize for the inconvenience.




-----Original Message-----
From: [protected]@csepanels.com [mailto:[protected]@csepanels.com]
Sent: Tuesday, July 21, 2009 3:10 PM
To: [protected]@redington.co.in
Subject: HP TouchSmart IQ780in Desktop PC e-mail support





hp e-mail support

Webform submittal date/time : 21 July 2009 09:37:52 UTC

language_code : en

language : English

Country of Residence : India

product_line : 6J

product_oid : 3566264

product_name : HP TouchSmart IQ780in Desktop PC

part_number : GS325AA

purchase month : 7

purchase year : 2009

problem area : hardware

serial number : CNH7330V2J

operating system : Microsoft Windows Vista Home Basic 32

problem description : WE HAVE LOGGED COMPLAINT TO HP ON 13RTH JULY FOR THE FOLLOWING PROBLEMS:-

1. BLUE SCREEN ERROR

2. KEY BAORD NOT COMING.



WHEN SERVICE PERSON VISITED BACKUP NOT TAKEN. HOWEVER NOW WE ARE READY WITH BACKUP. PAST 10 DYAS NO PARTS ARRANGED TO SOLVE KEYBOARD PROBLEM AND BLUE SCRREN ERROR. OUR CASE ID IS CA0798213. WE ARE SHUTTLE COCK BETWEEN REDINGTON AND HP. PARTS MUST BE ARRANGED IN REASONABLE TIME. ALL THIS NOT INFORMED TO US WHEN CARE PACK IS TAKEN. TODAY WHEN WE CONTACTED HP WE ARE INFORMED WE RUN RECOVERY AS SOFTWARE NOT COVERED IN CAREPACK. THIS CONTRADICT TO US WHEN CARE PACK IS SOLD. WE ARE INFORMED ANY PROBLEM HARDWARE OR SOFTWARE PERSON WILL VISIT. MR. IFFTIKHAR IS AWARE OF THE MATTER. WE ARE SUPPOSED TO GET SERVICE IN 24HRS AND PARTS IN 72 HOURS. PLEASE NOTE THAT CUSTOMER MUST GET SERVICE FOR THE PRICE HE HAS PAID.IF PROBLEM NOT SOLVED WITH SATISFACTION WE WILL TAKE SUITABLE ACTION AGAINST HP.

tech skill : Intermediate

first name : DIKUL

last name : SHAH

phone : [protected]

email : [protected]@csepanels.com

form url : $emailformprotocol://h10025.www1.hp.com/ewfrf/wc/email?product=3566264&lc=en...⇄

form country : India



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This email message, contents and its attachments may contain confidential,
proprietary or legally privileged information and is intended solely for
the use of the individual or entity to whom it is actually intended. If you
have erroneously received this message, please permanently delete it immediately
and notify the sender. If you are not the intended recipient of the email message,
you are notified strictly not to disseminate, distribute or copy this e-mail.
E-mail transmission cannot be guaranteed to be secure or error-free as information
could be intercepted, corrupted, lost, destroyed, incomplete or contain viruses and
Redington (India) Limited accepts no liability for the contents and integrity of this
mail or for any damage caused by the limitations of the e-mail transmission.
This email message, contents and its attachments may contain confidential,
proprietary or legally privileged information and is intended solely for
the use of the individual or entity to whom it is actually intended. If you
have erroneously received this message, please permanently delete it immediately
and notify the sender. If you are not the intended recipient of the email message,
you are notified strictly not to disseminate, distribute or copy this e-mail.
E-mail transmission cannot be guaranteed to be secure or error-free as information
could be intercepted, corrupted, lost, destroyed, incomplete or contain viruses and
Redington (India) Limited accepts no liability for the contents and integrity of this
mail or for any damage caused by the limitations of the e-mail transmission.
This email message, contents and its attachments may contain confidential,
proprietary or legally privileged information and is intended solely for
the use of the individual or entity to whom it is actually intended. If you
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I have a pc with model SG3430IL , i installed windows Xp sevice pack , i need sound drivers for that

I Purchased A New Printer D1668 From
Computer Solutions,B-420,Nehru Ground,Opp. Escorts Hospital,Faridabad
Ph.:4038444,4012822
E.mail: [protected]@airtelmail.in

The Printer Is Not Working Properly,I Also Complained there..they hv replaced my printer,bt again same problem..

cartidge no.818 ..is not good.


We R Vry shameful to purchase ur Product.

I Promise,In Future, I Never Purchase Any HP Product..

Thank U Vry Much..

Contact Me Immediate at.:skstudio.[protected]@gmail.com

Dear sir/Madam,



My name is Anjali Arora and I bought a laptop of HP Pavillion DV 4 series, Product Model: WR717PA, Product Name: HP Pavilion dv4-2126tx Entertainment Notebook PC, PrinterSerial Number: INA0160K0F, Complaint number 5149 on 23rd July 2010 from Jaipur, Spice Store.



I must say that was the unluckiest day because my all problems started the day I bought your laptop. From the first very day, I was having hanging problem in the brand new laptop. After few days, more problems cropped up like it stopped detecting password and finger impression in the sleep mode.



To the top of it, it has now stopped detecting any recovery CD. I am amazed by the quality you people are delivering to your customers.



I went to your service centre at Shri GOPAL TOWERS, KRISHNA MARG, JAIPUR to show all these problems to them. You will not believe the response which I got from the executive out there. They are far away from being called customer care executives because they don’t pay any heed to their customers at all. First of all, they said these problems have to narrated to the shop from where I bought this laptop. The shop owner of Spice said it has to be dealt by HP Service Centre. Finally your executives agreed to listen to me. But that not the end, to all these problems they are saying that they will not give any license to windows, they will put a pirated version in the laptop to make it work. Is it what I paid for??



How can you treat your customers like this??. I have paid you money to get a laptop in proper working conditions. I am not here to get a defected piece on the price of a new laptop. I want my laptop to be replaced by a new one. I will not accept any pirated version or a laptop which has so many problems from the day one. I already wasted my valuable time so much at your service centre. Now I don’t want to wait for so many weeks to get into same problems.



Please take appropriate action to my complaint otherwise I know very well to what action I need to take otherwise.



Waiting for your soonest action and reply.



Regards,

Anjali Arora

[protected]

Case Id is CAO981307
I have been facing a problem with audio ports.The sound does not come.I've called customer care in Mumbai at [protected] & following personnel have taken my complains - Animaka,Priyakant,Devidat.They have given a timeline of 4 days since 1st day of complain ie 3rd August and today is the 16th and still there hasnt been any action taken.I have also contacted Mamta Gujrati the personnel at other service center [protected] & [protected].Similar timeline has been given and still no engineer has come to service.
Please look into the matter & dont make us file a consumer court case against HP
Mr Joe Fernandes
Tel :- [protected]
[protected]
Mumbai
India

Dear sir,
Im have purchased a HP laptop compaq model No CQ 40 601 TU on 19 Nov 2009 vide invoice No 204 from Web Duniya, 4 Kunal Complex, JM Road 422/2 Shivaji Nagar Pune. Since a week my laptop does not get charge. Either problem of adopter or battery. It was also been observed that battery does not hold charge for more than one and half hour.

Customer's Phone: [protected]
Customer's E-Mail: [protected]@yahoo.com
Dear Sir,
I have purchased HP laptop Product No. HPCQ-CQ62-105TU Serial No. CNF0135V5H on 23.05.2010. I was facing problem of Vertical line on the screen. Problem is erratic. I have shown the proble to our nearest HP service centre "RT services" two times wide complaint No. 12906 dated 30.07.2010& 12985 dated 04.08.2010. Now second time 5 days past but they are not resolving the issue & telling we are verifying. I am very much upset for the poor service from HP. Please help me. Revert me on my e-mail.

Address: H.No- 711 Sector 10 Near Blue Bells Public School
City: Gurgaon
State: Haryana
Zip Code: 122001
Country: India

The compaint no. is CA0974705. We bought a Compaq Presario CQ32801X with Compaq LCD 18.5" W185q on 30 june 2010 . From day one the TFT has the display problem We booked the compaint on 21st July. They have sent TFTs twice but each time an old repaired TFT. When we have bought a brand new desktop why should we accept an old and repaired TFT. HP Compaq refuses to listen to the complaint. Kindly look into the matter