HP India Complaints & Reviews

Non receipt of the gift
Dear Sir,

I have not received my gift till now. Please consider the matter most urgent and serious. I will be sending mail . Neither you are replying to my mail nor updating the status on your site.i have already sended necessary document along with RS 9000 thousad D/D in jan 2010.
my produt serial no.CND9362MS5 and redemption code is XYGFW8ID74
I hope you will not induce me to approach the court of law for this matter.

Hi

I am also suffering from the same problem

I also didnt receive my LCD tv gift. It is ridiculous.

U can chk my details at 89ODD56UQU and can contact me.

I think if its going to continue we need to file soon a case together against them.

Seriouslt its more than enough.

Regards,
Arpit Arora

These people are fraud.
It is 420 and they should be sent to jail.
They withdraw money and enjoy the same at the cost of customers.
Maybe 1 out of 100 gets this product.

My item code CNU9314N1M has not been dispatched inspite of repeated requests for more than 4 months of my payment.
They have withdrawn payment of 9000/- with a written understanding that the product will be delivered within 4-6 weeks.
HP and this [censored] cell have connived together to cheat us by fraudulently withdrawing money against promises not to be kept and now not responding at all.
Some forums also highlight that when insisted upon these cheats send non wall mountable and cheap lcd instead of the one promised.
HP should be ashamed to let this happen.
This is my last correspondence prior to a legal notice.

Tarun Bhagoliwal
[protected]
[protected]@indradhanush.com

I am also suffering the same problem

I have not received my two years warranty and Norton internet security key till now.
Please consider the matter most urgent and serious.
Neither you are replying to my mail nor updating the status on your site.
I have already sended necessary documents.In Nov 2013.
My product serial No: 5CD3441182 And redemption code is: 6915126


Shiddalingesh.j.k
[protected]
[protected]@gmail.com

HP pavillion dv2000 notebook — Free gift

Redemption code:ULFPQID5RJ

I had purchased a new HP pavillion dv2000 note book from HP dealers in Siliguri in November 2007 and was supposed to get a hauppage TV tuner within 6 weeks,however 4 months having passed I have not received the gift inspite of submitting all documents to their redemption cell in Okhla,New Delhi.
It doesnt speak well for a company of HP's stature.

Sujeet Katoch
333,XIV/4,Akshay Tara Apartments
2 1/2 Miles, Sevoke Road, Siliguri
West Bengal - 734001

hp pavillion dv2000 — service centre fail to provide information

SUBJECT: LACK OF COMPLETE INFORMATION REGARDING HP LAPTOP WINDOW VISTA AT SERVICE CENTRE.

SIR,
I HAVE TO INSIST TO PURCHASE HP LAPTOP WINDOW VISTA BY THE DISTRIBUTIOR THAT THE SERVICE EASLY AVAILABLE AFTER SALE. HE ALSO ASSURED ME THAT EVERY INFORMATION THAT YOU WANT AVAILABLE EASLY WITH THE HP SERVICE CENTRE. SIR IT IS VERY SAD TO SAY THAT MOST OF YOUR SERVICE CENTRE ARE UNABLE TO PROVIDE INFORMATION REGARDING LAPTOP ESPECIALLY (WINDOW VISTA). I HAD PURCHASED WINDOW VISTA HP PAVELLION DV 2000 FOR RS. 48, 500/- FROM M/S. WAHI COMPUTER, SECTOR 20, CHANDIGARH.

IN THE BEGNING I HAVE TO FACE LOT OF PROBLEMS REGARDING LOADING SOFTWARE ON IT. CUSTOMER CARE ALSO COULD NOT PROVIDE SATISFACTORY SOLUTION. WHEN I CONTACTED YOUR SERVICE CENTRE THEY TOLD ME THAT WE HAVE TO CONSULT THE CONCERNED PERSON TO KNOW MORE ABOUT THE WINDO VISTA.

I HAVE VISTED 2-3 TIMES AT R.T RESOURCING, SECTOR-34, CHANDIGARH AS ADVISED BY R.T RESOURCING. THE PROBLEM WHICH I WAS FACING THAT SYSTEM WAS DECREASING ‘C’ DRIVE MEMORY DAY BY DAY. THERE WAS THE DIFFERENCE IN MEMORY CONSUMED IN ‘C’ DRIVE AND THE MEMORY USED IN HARD DISC. THERE WAS LOT OF DIFFERENCE . TOTAL MEMORY USED IN HARD DISC FOR EXAMPLE 54 GB, BUT IT SHOWS IN ‘C’ DRIVED ABOUT 30 GB. I WAS UNABLE TO FIND THAT WHERE THE COMPUTER STORE THE DATA AND WHICH TYPE OF DATA IS BEING STORED ON THE HARD DISC. REGARDING THIS I CONTACTED R.T RESOURCING, CHANDIGARH. THEY SIMPLY TOLD ME THAT THERE SHOULD BE VIRUS IN YOUR COMPUTER. YOU HAVE TO RESTORE THE COMPUTER. THEN I RESTORE MY COMPUTER AS DIRECETED BY THE SERVICE CENTRE. DUE TO THIS I HAVE TO LOST MY SOFT WARE LOADED ON THE COMPUTER. AFTER RESTORING THE COMPUTER THE PROBLEM WAS REMAIN SAME. I AGAIN CONTACTED AT SERVICE CENTRE. THEY TOLD ME THAT YOU HAVE TO LEFT THE COMPUTER WITH US. IT WILL TAKE AROUND 6-7 HOURS TO CHECK THE COMPUTER. THERE ARE VERY HARMFUL VIRUS.
BUT, I WAS ASSURED THAT WHEN I HAVE RESTORED MY COMPUTER, THERE COULD NOT BE THE POSSIBILITY OF ANY VIRUS ON MY COMPUTER. I DO NOT HAVE ANY TECHNICAL KNOWLEDGE, BUT I AM USING COMPUTER FOR THE LAST 12 YEAR.

I STUDIED LOT ON THE WINDOW VISTA AND CONTACTED ALSO WITH MY FRIEND WORKING AT DELHI AS A SOFTWARE DEVELOPER.
I DISCUSSED WITH HIM REGARDING THE PROBLEM. HE SUGGEST ME TO CHECK THE COMPUTER PROTECTION SYSTEM. HE ALSO HELPED TO FIND OUT THE PROBLEM. WITH THE HELP OF MY FRIEND I INDEPENDENTLY SOLVED THE PROBLEM.

IT IS VERY SAD TO SAY THAT PEOPLE WORKING AT SERVICE CENTRE AT CHD ARE NOT UP TO THEIR MARK. THEY DO NOT HAVE ANY EXTRA KNOWLEDGE. COMPANY SHOULD GIVE THEM TECHNICAL KNOWLEDGE BEFORE LOUNCHING THEIR NEW PRODUCTEDS. CUSTOMERS HAVE TO FACE LOT OF PROBLEMS WITHOUT PROPER SERVICE AFTER SALE.

IF I LEAVE MY COMPUTER AT THIS SERVICE CENTRE I CANNOT IMAGINE WHAT WOULD BE THE CONDITION OF MY LAPTOP. I WAS SURPRISED THAT THEY DID NOT HAVE THE BASIC KNOWLEDGE ABOUT NEW PRODUCT OF HP. HOWERVER, ALL THE HELP AND SUPPORT AVAILABLE AT THE HP SITE.


THANKS,

SUNIL DOGRA
H.NO. 214-B, LAHORA, CHANDIGARH -160014
MOBILE - [protected]

Resp. sir
i have the same(hp pavilion dv 2000) laptop as my web cam is not working properly i have been searching for the customert care centre in chandigarh from last one monthbut but still i m failed to find it so i would request you to please tell me the exect location of hp customer care i will be very thanful for you
vikram singh

hp pavillion dv2000 — for getting a free gift philips home theater system

Dear Sir,
This to inform you that I'm Akhil Sharma S/o Sh. Romesh Kumar Sharma C/o Sh. Sham Lal Sharma Address B-3 Bharat Nagar Jammu.Mobile No. [protected],[protected].Sir,I purchase a Hp Pavillion laptop nootbook on 29Dec 2008.From Agm Sales Cooration Shop No.38 A/2 South Block ,Bahu Plaza JAMMU PH[protected]& Mobile No.[protected]( Mr.Rakesh Gupta).When,I purchase the Hp Pavillion Notebook Product Redemption Code-PA3RNZC57J, at that time the offer was running that on the purchase of every Hp Pavillion Notebook you will get a free gift of Philips,5.1 Home Theatre System worth RS 10,500 (Model No.DSP 2200).The condition is printed on the pemplt is that after 6 weeks of the purshasing date this gift was handled to me,my purchasing date of loptop is 29 Dec 2009 as already shown,but this gift was not handled to till now.I have already paid the hainding charges RS 1499 in the shape of demand draft for this gift in the favour of "SOLUTION INTEGRATED MARKETING SERVICES PVT. LTD". payable at New Delhi.Sir I have already taught with Mr.Rakesh Gupta (AGM SALESCORP.)and Area Sales Manager Mr.Shahzad Ali of J&k Mobile No. [protected], & Mr.Rahul Wassan Area Sales Manager of Jammu Region Mobile No [protected],I have also taught many times with the redemption cell members but they did not response very well to me.
So, Its my hardly request to you please give me the right suggestion & tell me the right procedure by which i can taken my gift.Please Response as soon as possible.otherwise i regester a complaint to consumer forum against the hp company & the dealer from i purchased the laptop.So please response as soon as possible.

HP Pavilion Laptop dv2000 — Web cam

I'm using hp dv2000 from last week my web cam and finger print is not working but the IED light is on and display is not coming please tell me what i have to do. Can repair or have to replace?

my contact detail,

Fazmil Cassim
28/34, Mahawatta,
Mawanella,
Sri Lanka.
KE 71500

Mobile[protected]
E-mail- [protected]@hotmail.com

HP Compaq Presario — ABOUT THE MONITOR

I BOUGHT A COMPAQ PRESARIO PC, ABOUT 1 YEAR AGO .MY MONITER HAS AN INBUILT SPEEKER , IT WAS WORKING PROPERLY BUT SINCE THE LAST FEW DAYS IT IS MAKING A VERY HIGH PITCHED NOISE.PLEASE REPLY AND TAKE SOME ACTION TO REPAIR IT , MY PRODUCT IS UNDER WARRANTY PERIOD . MY CASE IS LOGGED ITS CASE ID IS -CA0954048.

Gift offered by HP not recieved yet
Dear sir,
I am a user of HP Probook Laptop (4420). but a gift offered by hp with the purchase of this laptop didnt recieve till now.
Name of Dela'r: Aastha Computer
Anjana Complex, N.B Road Tezpur
Cash Memo No:7602
Name : Dibya Shankh Sharma
Date of Purchase: 22/12/10
Product No: XU39+PA#ACJ

HP DESKJET f4288 All in One Printer — Printer Not Working

Dear Sir,
I purchased a printer HP Deskjet All in One 4288 on 02 Oct 09.
It is under the guarantee period of 01 Year. The printer is not working properly. I complained about this on the HP Service Center many times. They assured that the technician will visit on site. I have been waiting since 07 Jul 10. No technician turned on till date.

yes i am totally agree with mr. fazal shaikh, even i also facing similar problem with my deskjet F-4185 all in one printer. even though i have purchase the new colour cartridge ink level shown ZERO . when i have got in touch with my retail shop Raj Technologies Jawahar Nagar, Goregaon west- tel no. 28748637 / 28748636 . he said i have to go HP centre to exchange the cartridge.

And i am fed up with your Service centre as they are shifting / closing branches from mumbai city & the customer has to run around them for searching their branches. Do HP is not bother about the same ? what their service teams are doing or the company does not have any control on their franchises.

Surprisingly, the new branch of service centre, Redington india Ltd, Andheri, Te. No. 30893701 / 9 the cartridge dept. still not in place and more over they are not lifting the phone calls . Therefore i can not go their to check the status of Cartridge & its become pain for me.

I think company has more nos . of customers & they are not able to service them . Hence they should shut down the business and give it to their compititaor.

Jai hind, Jai maharashtra,

Sagar patil
Bjp Activist- [protected]

the same problem happens with me also, i have same the printer. Today i was use my printer 2nd time and earlier i print 1 page only of tasting. and here color cartiridge show 0% color so iam not able to get print.
i think HP sells defective products, these cartridges (color and Black) comes free with HP printer

not working please call me at [protected]

Compaq — charger

on 10 march 2010 my note book charger was got damaged it was in guarantee period more than30 days are over but till now i had not got from the company i have purchace it from DIGITAL ENTERPRISE MAIN ROAD SINGRAULI DIS. SINGRAULI 486889.pl.. lisine my view and do as early as you can...

LG — Redemption of gift

Hi,

I bought a LG refigerator in Adishwars show room on 8th April 2008 at Bangalore during LG 11th anniversiry celebrations scratch card offer.I got LG home theatre in that sacratch card.

To claim that gift everytime i am calling Adshiwars people but they are saying that till now they haven't received those gifts.I really do not understand it is a mistake by Company or dealers.

Please let me know the status of that gift or else i want to proceed consumer court on this.

please remember the dead line date to collect those gift was 20th May'08.



Please let me know if you need further deatails?



Regards,

Chandra

M:[protected]

LG Fridge — Scratch Card Gift

Dear Sir,


we have purchased LG Fridge on 8th Feb 2009 from Bajaj Electronics Panjagutta showroom they have given scrach card we have scrached and we got LG Mobile they asked us to submit the Address proof and id proof we have submitted on the same day but till now we have not received the Gift. When we contacted Bajaj Showroom no one is giving response.

Please look into this.


Regards
D S Bhargavi

Dear Sir,

I bought a HP Laptop on 30-01-10 from Compu vision Infotech, Bangalore, The redemption code is PESTZOKJ3F for LCD Screen TV . The DD for amount 9000/- is sent in the name of solutions integrated mktng svcs pvt ltd New delhi on[protected].along with the invoice no sticker sticked on the bill. But till now not there is no response.

DD No:vijaya bank/[protected]
Whenever i tried to contact redemption cell, the phone lines wll be always busy[protected].

HP Model:dv4-1506tx
Sr.NO:CND9490SXZ

Further if no respose comes from u or ur team, an initiation will be taken to take the legal action

Regards
Pravieen mariyappa

http://h30434.www3.hp.com/t5/Hardware/HP-batter-replacement-under-warranty-perio...⇄


and the details of the persons i have contacted for, are :



[protected]@hp.com; jayakrishnan-m.[protected]@hp.com; deepak-p.[protected]@hp.com; selvaraj.[protected]@hp.com; [protected]@rediffmail.com; [protected]@mahaelectronics.co.in; [protected]@mahaelectronics.co.in; mahalakshmi.[protected]@gmail.com

HP Pavilion-Mini-Compaq Presario Notebook LCD TV Offer
I purchased Compaq 610 Laptop from Aditya Peripherals Pvt. Ltd. Uchgaon- Kolhapur.[protected]
and send cheque to HP Redemption Cell along with other docs to avail the LCD offer.
They deducted 9000/= on 09Feb2010.
Since 04-March-2010 i didn't received LCD except they send me an email to wait ( for how long?) . so, Please Call Me on my Mobile No. [protected], [protected].
Below is the mail send by them.

Hi

I also purchased HP laptop from Forum Mall Bangalore and claimed for the gift by sending documents and draft to HP redemption cell Okhla Delhi.
My gift was to be recieved by 7th March, 2010 but till today I haven't received the gift

Two days before i received the TV but not the model as they declared.This model is not a wall mountable one and the actual market price is less than ten thousand only. I don know what i have to do now. Surely i can not use this TV since it is not good at all. Please suggest some ideas to get back the rite model.

boss nothing will be done

same wz d my case with tx 1301

they said itz motherboard issue but infact there wz no wifi installed

caps lock stopped working from very 1st day

i even talked to ceo of hp international

but allefforts wz in vain

hp is frawd company

forget it and buy vaio

and for hp knock d doors of consumer forums

hp pavilion-mini-compaq — videocon lcd tv not received

redem;ption no. 86W7Z8spy3
LCD tv money paid and gift not received

Videocon — CLAIM FOR GIFT

I have purchased HP notebook from LANDMARK showroom in Noida sec - 18 . At the time of purchasing , A offer was running that videocon LCD will be given with HP notebook . i buyed the HP notebook and to redeem this offer i gave the cheque of Rs 9000/- to SOLUTION INTEGRATED MARKETTING SER PVT LTD. which has been cleared and a confirmation SMS has been received on my mobile from ur side . But till now a date i have not received the gift even after paying the required amount . Please make it as fast as possible nd contact me in case of any querry ([protected]) . The required details are as follows :-

DETAILS
DATE OF PURCHASE : 23/01/2010
CODE : R65ACHHMOE
INVOICE NO : LIPL/NOD/09-10/R1/01/04
SERIAL NO : (S)CND9363QMY
PRODUCT NO : VV984PA#ACJ

my redemption code is ZNDCNG9126 dated 10-feb-10, still not recd the tv and no information also regarding the offer.

HP Pavilion Notebook — Non receipt of paid gift - Videocon 22 inches LCD TV

We bought HP Pavilion-Mini-Compaq Presario Notebook on 29th Dec'09 and sent a DD for Rs. 9000/- towards Videocon LCD TV on 31st Dec'09.

We have received the confirmation mail as below from the HP Redemption cell on 8th Jan'10.

From: HP Redemption Cell <[protected]@solutions-intg.com>
Subject: Approval Mail for HP Pavilion-Mini-Compaq Presario Notebook LCD TV Offer - SID [ 628263 ]
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Date: Friday, January 8, 2010, 12:21 PM



Dear Sir/Madam,

We would like to inform you that we have received the claim documents at HP Redemption Cell on the below mentioned date and it is approved for the gift of Videocon Wall-Mountable LCD TV.

Claim Receipt Date: 31-Dec-09

The delivery of the gift would take 8 weeks from the date of claim receipt.

Please feel free to contact us for any further clarifications.

Product Serial No: CND93612Q0

Thanks & Regards,
HP Redemption Cell
A-2,First Floor
Okhla Industrial Area Phase 1
New Delhi-110020
Ph No.[protected]

So let us know whom to contact to know the status of the paid gift. as the customer care number given above is of no use.

Regards,
Archana

i have received a sms from TD4D2H that my mobile no.([protected]) has win a set top box with DVD player at free of cost. what is this...?

rakesh

I purchased my laptop on 22nd dec 2009, and registered for offer. they mentioned within 8 weeks that means 26th march 2010 was the dead line. But i got it on 30th mar 2010. I think my most concern is i hav wasted my money with this worthless offer.
It is not an offer at all. I saw the package . its original mrp is Rs 11000/- only. I have got it for 9000 which i can get from local store itself. its a forgery its not offer at all. i have seen on net they mentioned that the actaul price is around 15000. If at all after 2 -3 months prices will be reduced for electronic products, this is not acceptable at all.
I think its the trick they used to make money from old materials...

MAHALAXMI MARKETING is started a MLM skeem on 26 oct 2009 aproximately the is laptop in 8000/- only
and he appointed me as agent at the same time in malad (east) and time to time the registration is continued and 30-35 members are registered to parchase but now the owner of the mahalaxmi marketing
refusing to issue the laptop/return mony so please help me come out of this because the members are harsh me everyday...thanks
my name is ashok .ramrao. hosamani :-102/43 chatrapati shivaji complex, opp;-Ekata nagar kandiwali(west) mumbai


owner of the MAHALAXMI MARKETIG ;-jyotiba kauware:-A-204 pragati shoping centre
Daftary road, near Railway station, malad(East) mumbai.