HP India Complaints & Reviews

HP — high priced printers useless

Bought a high end color laser printer two years back today there is a problem in printer and i sent the same to okhla service centre am shocked the mail sent to me
"Dear Sir,



Sorry for the inconvenience,

We are extremely sorry that your printer can’t be repaired ,our CE has diagnosed your unit and founded that “Machine is not Sensing the Cartridge” for this issue we need to replace the whole Machine(ULR) .We advise you to kindly take your machine back from our Okhla Service centre in an unrepaired condition. You don’t need to pay any thing for that.



Assuring the best service all the time.















Regards,



Manish Singh

RT Outsourcing Services Ltd

E-mail: bd.[protected]@rteservices.com

They mean to say that printer is not in repairable position and it has become useless aftr two years, there should be a law against these actions who think after warranty is over whatever happen to the printer it can thrown in dustbin without any issues
so Hp if you are listning and care please take necessary action
Details are as follows
S. No RT/QF/HPSC/03 [protected] (service call report serial no.)
token no P-07
printer given on 25/03/2010
Model no. CM 1015
Serial No CNCY6DNGHJ
COMPANY NAME: IDEA FACTORY EQUIPMENTS PRIVATE LIMITED
Contact Person: Ajay wadhwa
Ph: [protected]
email: [protected]@ideafactory.co.in

HP is making such a big change which affects the basic pricing without any announcements or information to the public. They keep this information hidden in the technical specification on the site and on the box.
This amounts to deceiving the public and really some Govt. authiorities should intervene and take stern action against this.
HP needs to be pulled up for this.

HP — Keyboard failure

Purchased one USB Key board of HP company with a warrenty of 6 months
it malfunctioned within 4 months
its around one month, the dealer shouts on me that it is not his responsibility

hp 1215 colour laser printer — printer not working smoothly

The printer frequently shows paper jam after printing 1 or 2 sheets. Sometimes it prints smoothly. It is under warrenty.

I from my dignity ...feel that it is to inform all of the viewers of this topic rather real problem...that today mar. 05, 2010 I have got my printer replaced back from my Retailer...they have told the cause of delay as the company( HP ltd) has short of the stock of this product I purchased HP CP1215 Color Laser jet Printer.
now I have no other complain towards both the HP Ltd. and my retailer i.e. I am withdrawing the complaint.


regards

compaq presario desktop SG-3770 — PRINTER NOT RECEIVED

I purchased compaq deskto SG-3770 on 3-apr-2009 from your dealer (San Computech Pvt Ltd).but i have not received all in one printer yet. This printer is free with desktop. I send cheque of 1000rupees which is geeting clear in may month.Once you call me on 16 may and said that you have sending within 1 month.
please send reason that why you late so much. please inform immedetedly that you recived my message.

In continuation to the above, i wrote an email to HP CEO mark hurd and their board of director. And very next day i got an email from them saying that they are assigning a special person for my case.

My point is don't sit and relax, fight for your right and you will get what you deserve.

For any kind of information/help drop a comment in my blog.

I will surely help you.

Regards,
Mangat

Hp 7400 — Sound not working

I have purchased Hp Desktop Machine Model 7400 before 3 Month, Now there is error of "Sound device or Sound Controller have Error.Error Come as play Music

Plz send me the solution at your Earliest.

ok

i understood your problem

if you have internet.

pl download the drivers from compaq site

http://www.compaq.com/country/cpq_support.html

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&...⇄

Compaq — Drivers problem

Hi,


I am using Compaq V6425 model. I installed win3k8 R1 enterprise edition. But its Ethernet controller driver & Network controller driver is not installed & have not found the drivers on net. Please help.

Not satisfied with services

hp compaq nx6110 laptop — Not working

I had purchased nx6110 hp compaq laptop in 2006. Now it is not working. After swith on within second, screen shows the programm get stopped and by pressing the back side of the bottom i.e. nearby battery region again programm get running. Then after running some time, again screen shows programm get stopped and this is in regular way. Once I visit to service centre bareilly, their they are telling this is software/hardware problem. For that they are charging approx 20, 000=00 thousand only or with some offer approx 10, 000=00 thousand only. This is not looking genuine because now a day within this range a new computer may be purchased. Than suggest me what I can do.

Hi Viraj,

You are absolutely right. I had to scrap my laptop as the same problem came just after few months of warrenty and the repair charges told by HP service center were phenominal.

Regds,

Ravi

My Laptop is also dead. Faced the same problem. HP should replace it with a new one.

I also faced the same problem. And more over the service center people here in Pune are worst. They dont know how to handle the customer. They only want to make money.

My friend Abhishek was lucky that his laptop faced the problem just before a week prior to end of warrenty and got the mother board replaced but his laptop is now again facing the same problem and he is griblling on HP.

No matter how good u take care of this model, its going to give you the same fault and die. Lucky few whose laptop's still working (touch wood)

I also faced same problem in my laptop. Now my laptop is just in use to keep in mueseum.

Hp should replace this model with new one.

Regards,

Prabhakar

Hi
All,

Thank you for your reply. Considering the fact that the hp has no more warranty for their product I have decided to buy a new laptop from dell.

HP as lost another potential customer!!

Regards,
Bipin


From: [protected]@redington.co.in
To: bipin.[protected]@hotmail.com; manu.[protected]@hp.com
Subject: RE: HP Limited Warranty Service Enhancement‏‏
Date: Mon, 15 Feb 2010 13:50:36 +0530

Dear sir,



As per hp warranty has stop by no the 20 November 2009.so we cannot, extand the warranty.



Regards

jaison



From: Bipin Babu [mailto:bipin.[protected]@hotmail.com]
Sent: Monday, February 15, 2010 12:38 PM
To: manu.[protected]@hp.com; [protected]@redington.co.in
Subject: FW: HP Limited Warranty Service Enhancement‏‏



Hi,
All

Please consider my request to extend the warranty for my HP laptop. Please reply to this E-mail.

Regards
Bipin

From: bipin.[protected]@hotmail.com
To: manu.[protected]@hp.com
CC: [protected]@redington.co.in
Subject: HP Limited Warranty Service Enhancement‏‏
Date: Thu, 28 Jan 2010 18:34:20 +0530

Dear Sir,


This is in reference to my HP laptop Compaq Presario product number: FF416PA, serial number: 2CE8262JNW. As per the conversation I had with HP technical support as well as the HP customer support dated as on 28th of January 2010. I was notified that the HP no longer serves an extended warranty on a consumer laptop in India. I purchased an HP laptop hoping to get a better service and a warranty for my product. Please consider my request to extend the warranty for my HP laptop. Please reply to this E-mail.



You can reach me by E-mail: bipin.[protected]@hotmail.com or cell phone# [protected].



Yours faithfully
Bipin Babu

I too have faced the same problem and my laptop is really been put in my showcase.

Even the service center at pune when reported the same problem from many o[censored]s feel that its not a manufacturing issue and its done by us and they blame us.

I can understand their can be one or two instances where due to misuse the laptop has got the problem, but how come all of them have the same problem and show the similar symptoms before going dead.

I strongly believe that HP should replace our laptop and Indian consumer court should take this a serious matter as countable number of customers have suffered from this.

I demand replacement...

One of my friend from MIT faced the same poblem and at last had to dump the laptop...

Its complete waste of the value which he has paid.

This is a cheating for the consumer and HP should pay the penalty for the same.

If they are having a major problem with the product, they should do a recall like nokia did for its batteries.

Why the consumer should pay the price for HP's mistakes...??

My laptop also faced the same problem and is now a history...!!

We cannot expect anything from a company like HP... They only know to sell and to delight customer with their service.

Hey, till date I was told by HP Service center that the laptop got this problem because of me...

Shock to see that this is a product default. The service center ppl not even bothered to check the error.. What a un-professional behivor.. Hw can someone in future trust HP for their service.

I strongly condem their this behaviour and truly support the idea of Product Recall..

I have cried infront of HP service center ppl and have told them that this is a world wide product. Buddy.. No use of this thread they dont care for their Customers.

The laptop is designed in such a way that it will go dead after your warranty.
How will HP make its business if the laptop works lifelong... :)

My laptop also has show the very same symptoms and is not working now.

HP Compaq nx6110 — Laptop Freezing

I completely agree with this comment, HP has taken the consumers for a ride with model "NX 6110", after approx two years of purchase, I have got the same problem of Laptop freezing and only on keeping some weight next to the touch pad, i am able to restart the computer on a trial and error basis. This is a designing mistake which was overlooked on the part of HP.

In case if HP is listening, please advice on what to do to all your loyal customers.

When I send the laptop for service, I was advised to replace the mother board, but on seeing so many people having repeat problems even after replaing the mother board, I think this is more of a design problem on the part of HP.

HP should replace all the defective laptops with a replacement (with a different model)

Hp India — hp laser jet m1005 mfp printer

my printer is producing sound when i am taking print from the printer. i have purched it from flipkart on 30.03.2015 and flipkart told me to contact you. so please help me out. thanx

redemption offer not received

my redemption code is 6296885 and i have not received warranty certificate and other accessories under student's offer from hp.

backspace key is not working in warrenty period

backspace key is not working & laptop is under warrenty.

Printer Repair

Printer Repair

automatic restart problem

HP pavilion g4 series under warranty period is not working properly. it restarts (reboot) automatically within 10-15 min.

Printer Cartridge Is not working

My printer HP Deskjet Ink advantage 2520hc All in one Printer is not working New Catridge Inserted But Not work

No delivered to me my hp 16GB pendrive

I orderd a pendrive on 17/11/2014.I recived a message about it which was that it deliverd to me at 25/11/2014 but it not deliverd to me.So I compell that you take an action about it.

Hp all in one printer 2132

Battari anjeneyulu
CELL[protected]

Hi, I am planning to sue HP in consumer forum as despite of keeping my (HP pavilion- special edition) laptop in extremely good condition, the motherboard has got damaged. And on researching I found out that this is a common problem faced by people who have HP laptops. Almost every HP laptop consumer has been through it. Somebody guide me. How do I go ahead with this matter legally?

piyush.[protected]@gmail.com
[protected]

I am also facing the same issue... Read my blog

http://mangatgoyal.blogspot.com/2010/02/hp-making-fool-of-indian-customer.html

Do let me know your thoughts.

I am also facing the same issue... Read my blog

http://mangatgoyal.blogspot.com/2010/02/hp-making-fool-of-indian-customer.html

Do let me know your comments and suggestions

I too had brought the same laptop along with 6 other friends. Only one in these 7 laptop is working fine. All others got the problem in motherboard and have to spend around 18000 to replace motherboard. The following are some problems experienced.

1. Overheating of laptop (Even though it is a laptop I was not able to use it in my lap)
2. Fast battery drain
3. Junk displays
4. At last motherboard failure.

We too asked for AMC for our model but HP said "HP has stopped providing support for this model" What does that mean?

Check out this link (Same problem in China):
http://www.maximumpc.com/article/news/chinese_group_holds_hps_feet_fire_faulty_l...⇄


This is gonna my last HP product in my life. We should do something like what Chinese did.

Update on this subject:
http://tinyurl.com/yzt3u2o (Reuters)

Our model comes under faulty models series. What is HP gonna do???

very poor service

compaq notebook (model CQ-40-317-TU) — poor customer service

Sir,
I bought a laptop of compaq model CQ-40-317-TU from Altek solutions,Berhampur ,Orissa.After one month it shows LCD problems.So I had submit that laptop in service center, Blue solutions, Berhampur, which is an authorised service center of compaq notebooks on 19.08.09.There they told that the LCD have to be changed and it will take 10 to 12 days.But till now they have not done that.Whenever I called them they told that parts are not available.So I kindly want you to give it due atttention,
Saurav mohanty
03.09.09

All electronics shops now days doing prostitution.Totally they are lying to the customer.Once customer purchased the things then they are telling you have choosed a wrong thing. we have not given such thnings to you or this facility was not available with this model.

Hp Laptop Compaq CQ40-317TU — UN-DELIVER MY GIFT (CLAIM APPROVED ON 15TH JULY 2009 VIDE FILE NO-118290)

Dear Sir/madam

Sub: Regarding Un-deliver gift claim of Redemption Gift of NOTEBOOK STUDENT OFFER - MOTO ROKR E8 Please treat it most urgent.

I have purchased a Hp Laptop Compaq CQ40-317TU on dated 24th june 2009 from MAHAMAYA COMPUTERS,BUDHARAJA,SAMBALPUR,ORISSA-768004 and online claim registration and send all the documents & D.D as per reqired before offer closing,send to HP Redemption Support C/o Innovatives & Events Pvt ltd. SCF 13 , 2nd Floor Inner Market, Sector 7C Chandigarh-160018-UT.
· Product purchased: - Hp Laptop Compaq CQ40-317TU
Product Serial Number- [protected]
Redemption Code: SNSCND91246JV
·Demand Draft No- 808190/25/06/2009 Rs.5499/- Rupees(Five thousand fourhundred and ninty-nine)only.
in favor of Innovative incentives & events pvt. ltd., payable at chandigarh main branch.

As per Redemption Support - Self Care <[protected]@innovativesupport.in> mail myclaim has been approved on 15-Jul-09 Vide file number 118290 mail received on dated 17th August 2009 (Monday).
And gift should have been reached to me with in 10 days. But till now i have not received any gift from your side. In this respect I have check status of myclaim on redemption support website but unable to get proper response.You are requested to please respond as soon as possible that when I am going to get my gift claim of MOTO ROKR E8 .& please update me with related to my offer.

Please note, there is no courier delivery facility to the address we have mentioned in our address format. So please make sure that the delivery must be sent thourgh indian postal service. Other wise please inform us or send my gift claim for an alternative address there courier facility is available.
Please resend the status of your delivery.

Thanking You.

Name: anjulata munda
Email: munda.[protected]@yahoo.in
Mobile: [protected]
C/o Gourahari Munda
At. Kalyan Nagar lane No.2/24, Behind S.R.I.T. Colony.
P.o-Budharaja
Dist.Sambalpur,Orissa-768004

I am also facing the same issue... Read my blog

http://mangatgoyal.blogspot.com/2010/02/hp-making-fool-of-indian-customer.html

Do let me know your comments and suggestions

I am also facing the same issue... Read my blog

http://mangatgoyal.blogspot.com/2010/02/hp-making-fool-of-indian-customer.html

Do let me know your comments and suggestions