HP India Complaints & Reviews

i have l7380 hp office jet pro all in one printer. some time printing is coming even if cartridge is there and it is showing in the display change the Block cartridge we are changing by filling the cartridge and not the new one.

kindly advice what to do

regards.

venkatesh.
[protected]

HP Pavilion — Refund of amount Rs 5,515

Warranty was there till 2010, we have wrongly paid Rs. 5, 515 through ennessindia, (Santhosh, Kalpana) and they had mentioned a refund for the amount 2 mths back, we have repeatedly complained but no prob solved, they tell us next week next week u'll will get the cheque... look into the matter URGENTLY

HP Pavilion — non receipt of wifi music

HP Redemption Cell Complaints - not giving the wi-fi music device
View all HP Redemption Cell complaints
HP Redemption Cell
Posted:[protected] by manoj k malik


not giving the wi-fi music device
I have purchased a hp pavallion dv series notebook on 06 sep 2008, For the purchase of the model there is a Free Promotional Offer HP Digital Music Receiver, on sending the claim documents. Eventhough I have send all the required documents along with DD of rs. 500 within the stipulated time, bt i have not received gift yet. i received a mail from ur side stating that.the address was not right.....in reply to that i had already send mail for change of address..again i m mentioning the as under...
earlier adress was...
manoj k malik
7 engr regt
c/o 56 apo
nasirabad...
rajasthan
new address
manoj k malik
h.no=1023,sec-5
urban estate,kurukshetra
haryana



My Redemption code is KK7ZDOXKR3
MY PRODUCT serial no..CNF83110PV
Kindly take this matter with the proper authority

plz plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz...⇄

hp note book — Not getting any response for WIndows7 upgrade

For your kind information I have sent the documents for Windows7 upgradation to Solutions Integrated Marketing Services Pvt. Ltd. on 31 Dec'09 and it has been reached there on 4th Jan'10 through DTDC courier service (Consignment No.: B[protected]. But when I called to Solutions Integrated Marketing Services, then someone is telling they didn't get the courier. Its really strange. I dont know how without inquiry that person is saying like this. But DTDC is saying that they delivered the letter on 4th Jan itself. Even they have the evidence also. Again I had sent the scanned document on[protected], but still not a single response form Solutions Integrated Marketing Services Pvt. Ltd. I called many times per day in that help line number. but somebody picks the phone and suddenly disconnected everytime. I dont know how to contact these people.

If possible then pls do something for me. My txn id is TN008154. Thanks!!

hello,
i am also facing same kind of problem.As per HP upgrade program i am eligible to apply for it and i did made an online order for HP windows upgrade from Vista home premium to Windows 7 Home premium with the transaction number TN009361.I provided them with all the required documents within the time limit and called them also so many times but they always kept on repeating that my documents are being verified and its in process.This program of HP with a third party association seems to be totally fake and involved fraudulent activities and thus strict action is required to be taken.

Well, I am now in the same, but probably a worse position with HP. I bought my laptop on October 12. They said I'd get a free Windows 7 upgrade. I was surprised when the laptop arrived and there was absolutely no literature ANYWHERE within the packaging regarding my free upgrade. Since Windows 7 hadn't been released yet (it was released on October 20, 8 days later), I assumed HP would just mail me the information as soon as it became available. Unfortunately, I put too much trust in HP, and I allowed too much time to pass by.
So today, in June, I finally found the time to contact HP about the free upgrade. And now they're telling me it was a "promotion, " and that I had to upgrade by March 15. Both my husband and I have been on the phone all day with HP, fighting them about this. Never did I read anywhere that this was just a "promotion" that would end on March 15. Second, when you buy outdated software and are promised the new upgrade, I've never known any company to ever put a deadline on when you go about upgrading - that is ridiculous. Third, they told me I should have received an upgrade code in the packaging, which I didn't. Fourth, they told me I was informed on the website when I purchased the PC, which I wasn't. And, finally, they even went as far as to say that they sent all of their customers emails and phone calls about the upgrade, which I am certain they did not.
So now they want me to pay $100+ for the Windows 7 upgrade that I purchased when I bought the laptop. Still fighting them about it, but it doesn't look like they're going to honor the free upgrade.
I'm very disappointed in HP. I've bought HP all my life, and most of my students buy HPs because they get a recommendation from me. If HP can't do something as simple as honor this simple upgrade for free, then I will never purchase an HP again. It's not about the $100. It's about a company being honest and fair with you, and giving you what you deserve, and giving you what you paid for.
Now I've read all of the complaints about Arvato, here and elsewhere, and I can't help but think that this whole upgrade is just not worth my time and energy. I can't believe the number of complaints I've just read online about Arvato. There should be a class action settlement against them and HP for this.

sir,
i buy an HP notebook n i applied for an window7 tool kit firstly i call them they said they send in couple of days but now that number is out of service and neither i got kit nor any reply from ur side.
so i request u take some action towards my problem. hoping your early response towards my problem.

details
code :tn01 4936
with regards
ARPIT MITTAL

Dear Sir, I Purchased HP laptop in september. As per company agreement Im eligible for free upgrade for Window7 Upgrade kit. I registerd my product online and send my computer document and invoice reciept to HP Window7 upgrade cell in feb I did not recieved the kit yet, when I called them they said they will dispatch kit in few days but now there number is not available. Since then no news from HP upgrade cell, I sent several mails to them, but no reply, I called them, they says, they'll despatch new kit within couple of days, Im hearing same answer till now not reccived the Win7 upgrade kit, kindly help me to get this kit as soon as possible

Name arpit mittal
cont no [protected]
code tn 01 4936

hp all-in=on printer F2418 — DEFECTIVE SUPPLY

HP DESKJET ALL-IN-ONE PRINTER F2418



DEFECTIVE SUPPLY OF COLOR PRINT HOLDER/CARTRIDGE
I Purchased Deskjet all-in-one Printer F2418 on 15.12.09 from Dwarka New Delhi. The Printer was never able to print or accept color cartridge showing defective cartridge. I complained to HP several times on phone and on webmail but they refused to rectify or replace. Indicate course of Action.


--

Dear Sir,
I purchased Deskjet printer F2418 from M/S Syscom Computer Service, Goal Bazar, Bilaspur(CG)-495001 vide I/V NO. AB004/14 dated 06.04.2010.Several time I have requested to send the technician for demo and also to set printer prperly, So that the printer can be used smoothly. But they have not sent technician till date.The said printer is under warranty, I need your help to over come the difficulties.
Thanks.
N.K.Verma.
Retd.Dy.Chief Engineer.
E-9, Pragati Vihar,
PO;SECL, Dist: Bilaspur(CG)-495006.
Mob: [protected].

Dear Aman

same problem i m facing i need your need, can u email me [protected]@yahoo.com

waitng for your reply

HP/Compaq Laptop — Not received free gift yet

I had purchased a laptop during Nov 2007. I had been assured of Free gift of Head Phone and Web camara.
I had sent a mail regarding this.
But the repeated message from HP side is only the non availability of the Items. What shall I do further.
To whom else should I approach?

HP Compaq — redemption offer

i have purchased one desktop computer of compaq model. the company floated an offer that a UPS and Printer will be given if Rs. 999/- is sent. i have sent all the requirement of the company. but till date the company did not sent it although the time limit has gone since long. when contacted they even assured to sent the product.

I too have applied for the same and havent received the gift offer, please give me the no: of the person to be contacted to know the exact details of the offer

i have purchased one desktop computer of compaq model in january 2009. the company floated an offer that a UPS and Printer will be given if Rs. 999/- is sent. i have sent all the requirement of the company. but till date the company did not sent it although the time limit has gone since long. when contacted they even assured to sent the product.
SYSTEM -compaq 3630
S.N- INA84705TQ
D.D NO.-322752 SBI PATNA B.V COLLEGE
DATE OF SEND DETAILS -12/1/09

HP Compaq — redemption of gift offer

respected sir i have purchased two computer and i have send two DD of Rs 999 each may be one month ago but untill now i have not received my printer and UPS kindly check and please send my gift as soon as possible thank u

BHUPENDER SAINI

PURCHASED COMPAQ NOTE BOOK (CQ40 423 TU) ON 15-8-09. I WOULD LIKE TO KNOW THE REDEMPTION OFFER AVAILABLE FOR BUYINGTHIS PRODUCT. KINDLY CONFIRM THE OFFER

iinnovative incentives & events pvt. ltd — about not sending the promised gift....

To,
The C.E.O,
Innovative Incentives & Events Pvt. Ltd.,
Chandigarh

Sub: Motorola Smart Phone MotoQ - 8Q

Sir,
I have purchased a Compaq Presario CQ40-327tu laptop on 4th of June 2009. i was told that i'll get the Motoraola Smart Phone Q8 within a month after purchasing the laptop. I have send all the documents and D.D. as required by you but, it's three months now and i am not at all able to track any status of my offer.
As per your commitment, i should have received the Cell phone by now but i have not received even a message from your side. I tried to acknowledge you before this too, but i got no response. I kindly request you to look into the matter and at least send me a proper response about the status of processing. And please send me my gift (Motorala Smart Phone MotoQ - 8Q) as soon as possible.

Details are as given below:
serial no. : cnd9182fbn
date of purchase: month: 06, day: 04, year: 2009
Re seller's name: Kumar systems, Amravati (maharashtra)
Invoice No.: 1838 dated 4-Jun-2009
date of sending DD and documents: 15-06-09

thanking you--
Sayali Paseband
([protected])

HP/Compaq Laptop — zero service during waranty

after 12 days of buying a compaq laptop in rourkela,orissa its display stopped working.for the past 14 days its with the service center.50 calls,many visits....even talked to their accounts manager located at kolkata.but nothing helped.its utter harassment and mental agony.they only respond at the time of taking ur money.please give some pointers that can help.

I have purchased a compaq laptop there was an offer for student's of philips 2GB video music player for that i given 1299 DD.. but after 2months also i dit get any offer from you i want my money back or mp3 Please do it..
SYSTEM: COMPAQ PRESSARIO CQ60-209TU
S-N-(S) 2CE9090PBH
D.D.NO- 604340
REDEMPTION CODE- 73M9VTI2ME
MY CONTACT NO- [protected]
PLEASE HELP US

compaq-CQ40 144TU
redemption code-CJX52SDSDSGP
serial no--cnd8442k3f

my gift is philieps home theater that i have not receivd .so plz send my gift

Compaq laptop — non redemption of gifts

i bought a laptop v 6316 tu but did not got the gifts as told by sales representtative.kinndly do the needful urgently in this regard sanjay kumar [protected]

Compaq laptop — gift is not received yet

dear sir,
myself sunil bharitkar,recident of sangumner(dist- ahemednagar),had purchased compaq laptop(model cq40-144) in feb 2009.At the time of purchase your dealer told me about the scheme of a gift of digital camera on that purchase.Accordingly i sent you the demand draft of 3500 rs.But today after almost 1 and half year i didnt get any gift from your side.
kindly consider and reply.

thank you-
sunil bharitkar

I HAVE PURCHASED COMPAQ-610 FROM A COMPAQ DEALER ON 31 JAN 2009 ON SCHEME THAT IF YOU SUBMIT A DD OF 10000 TO COMPANY YOU WILL GET A VIDEOCON LCD WITHIN FEW DAYS. BUT THE SERVICE OF THE COMPANY IS SO WORST THAT STILL TODAY 18 MAY IHAVE NOT RECEIVED IT.

cpu not working

MODEL COMPAQ PRO 6305 CPU S.NO. INA427PHRT PRODUCT NO. G0E03PA#CJ

Battery problems

I thought hp is the best but when I purchased hp laptop on October 20 2014 since then I'm facing many battery problems .even it is fully charged I can't run more than 1hr .please change my battery or else refund back my money.

not received the HP Diwali gift(1 year norton IS pack 2 year extended warranty)

My details : Name : Varun Chib date of registration : Nov 7 2013 Redemption code : 6849662 Product Serial No. 5CD3362N29

i want to know where i can find the transaction id.pls let me know too.

how to find transaction id???

have a flickring problem in my HP laptop screen since dec 09.Initially i took my laptop to BHOPAL(INDIA) HP service center(MP Nagar) on 26th december with warranty ending on 9th jan. but due to some reasons service engineers couldn't identify the problem. and they returned my laptop on 5th saiying if problem still persists you can come up again and it'll be counted as warranty case.in two days i went back as the problem was not over this time they identified the problem and give me a "Yellow slip" saying "PART PENDING" but they have never replaced that.. I dont have time to come up again and again to HP care as my jobs timings are that way..thats why i am writing..

I have already registered complaint online with service request number-4439890. But giving some reasons no one is responding to my mails...plz. if you can i need to talk to some responsible person from HP!! I??
Plz. reffer to
TOKEN No.-W-712
Obligation type-02N
Case ID is [protected]
date on yellow slip[protected]
S. No.-2CE8361GHF
Product No.-FQ366PA
HP service centre Address-
RT Outsourcing service ltd.
1st floor, Plot No-48
Zone II MP nagar
Bhopal

Regards,
Sulabh Kulshrestha
[protected]

yes this is also happen with me i had also bought a HP laptop of rs.50000 and i had also send the d.d of 5499/- so plz help me also

Respected sir..

I had bought HPMpavilion laptop in the month of August-09 and i had sent the all the required documents along with the DD of Rs.5499/- infavour of Innovative Incentives & Solutons Pvt Ltd as they prescribed.Even afer 6 month, we could not trace the redemption online checking website.The website was built for enquire online abount the status of claim which is locked now..They have cheated us .

Why don't local guy who is applied for claim can visit personally to HP redemption cell.
Please let us know the fact.

Regards,
Mahadev(Bangalore)
[protected]

help me
mobile number [protected], [protected]

Hp is worst. I have even tweeted about HP to global support but no use. My family is such a loyal user of Hp but now i guess i will not let anyone around to even think of hp. Use Apple, It is the best in everything

dear bro let me tell u that our country's every court is just theoritical n not dat much
practical, lawyer'll take money from u on every date that the Judge gives then opp
party'll also hire a lawyer rather than to help u, then both party's argumnts n case
runs don't know how much time. finally u won't get ur problem solved. So i suggest
u to call/visit/mail the HP head office Delhi / chandigarh and complaint about ur
city's local retailer/service centre. dis works.

Hewlett-Packard India Sales Pvt. Ltd.
Tower D, 6th Floor, Global Business Park
Mehrauli-Gurgaon Road
Gurgaon - 122 002

Phone:[protected]
Fax:[protected]

Chandigarh

Hewlett-Packard India Sales Pvt.Ltd
SCO#58, 2nd Floor
Sector 20-C
Chandigarh - 160 020

Phone:[protected]
Fax: Nil

9:00 AM - 6:00 PM, Monday - Friday (IST)

the worst case that i've ever seen...the screws of my hp laptop(pavilion dv6-cherry black) are becoming loose and some of them have already fallen down...similar cases have been found in my othr friends' laptops too(same model that has been mentioned)...i'm sure ther's something wrong with this model laptops that hav been sold last yr, i.e., oct, 2010.my laptop is stil under warranty period bt m nt able 2 get it serviced as i dnt want 2 rely on any other service centre other than that of lucknow as i've bought it from ther itself...not only this, the left hand side speakers hav also stopped working within 3 months of puchase...i'm not really satisfied with what i hav bought..ther is some or the other problem with this laptop as day are passing by n m nt being able 2 get it serviced becoz of my busy study schedule n also bcoz i stay out of lucknow...i hope i wil get a positive response from hp authorities for the case mentioned when i'm bak 2 lucknow in the coming month...

SUPRIYA YADAV
email:supriya.[protected]@yahoo.in

I