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HP India Complaints & Reviews

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Last updated Mar 19, 2024
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HP India reviews & complaints page 56

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E
Eashwar Iyer
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Laptop black out issue and flickering

Address:Vadodara

My laptop s. No. Is cnd9426g84

This is a post related to the hp laptop that i purchased few months ago. There are couple of issues that my laptop is having since the time i purchased it. The screen blacks out, there are flickering on the screen.

After many troubleshooting advised by the technical support team the problem seems to be there and no resolutions has been provided.

On visiting the nearby...
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B
bsepoy
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poor after sales support

Thanks for the chinese sentiments in india. On july 21st 2020, unfortunately i had to get acquainted with a company known as hp computers, which is so pathetic as far as after sales service is concerned.

I had a 3 year old lenovo, and lenovo were too good with their after sales service. When i ordered a hp desk top, i was surprised that on the box itself it was mentioned, that it is manufactured in china. After that, their...
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H
Hemant Pugalia
from Kolkata, West Bengal
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service engineer goof up

Address:DB-16, Flat No.8, Sector-1, Salt Lake City, Kol-700064

Dear team,

This mail is with regards to log id for my recently purchased hp laptop with serial no. 8cg00407pr.
I had logged a complaint on saturday 3rd july regarding the caps lock light of my laptop not working. On the same day, i received a call from your technician saying that he would be unable to attend to our request today and would come on monday instead. He then asked for the otp which was messaged to my number...
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Sir,
I have purchased a HP printer in the month of Mar 20 and have breakdown on dt 15.06.20.I have registered a complaint on dt.19.06.20 to HP customer support.Snapshot of email as I have received from HP attached for kind information.Even after one month and several calls to HP customer care, service center Rourkela, printer yet not repaired.Pl. do as needful.
So/wo No. BPNQ0438-01
Case no. [protected]
M/c SL.no....
+1 photos
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Dear sir/madam,
I purchased a laptop sr. No. 5cd9524lp5, dated 20th march, 2020 but due to lock down i am not able use that laptop, in first week of june, 2020 i started working on this laptop that time its working ok. in second week of june, 2020 that laptop suddenly not working, the problem is that laptop is not charging, i raise a complaint in this to your hp care case id is: [protected], from hp care, panipat haryana your engineer...
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Address:YAVATMAL;

R/s
I have given all information and documents to hp redemption, then also i got another mail that my serial number sticker is incorrect, so i have corrected that one also then again i got mail that validation and approval of your claim will be done in next 3 working days.
Sir if you are not capable to send gift on certain amounts then why are you given offers to customers.
I am going to register a complaint in consumer...
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S
Shyamnagar Bhaskar Debnath
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payback point can't receive & redeem

Address:Shyamnagar Barrackpore West Bengal ( 743127 )

Hp india petrol pump name (Rowland service station kolkata)
This pump situated at shyamnagar pin code 743127
From this hp pump i can't receive / redeem payback point while charged fuel in my car/bike.
Kindly take a nessesary action....
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S
sumiitdash
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laptop repair

Address:Sysnet Global Technologies (P) Ltd, P-39, Princep Street, Ground Floor, Kolkata - 700072. Phone - 033-46013365, Email - [email protected]

Dear sir/madam,
This is regarding a laptop repair case with case id sys-kok/8856 with your authorized service center namely - sysnet global technologies (P) ltd, p-39, princep street, ground floor, kolkata - 700072. Phone[protected], email - hpbench. [protected]@sysnetglobal.com.
The details of the laptop taken for repair are as follows
Model number - 15v-g5serial number - cnd8373d9r
The laptop has hinges issues...
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L
Librallp
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Server Repairs Delayed

Address:Libra Stampings LLP, Ahmedabad, Gujarat

We have purchased HP Server DL 180 Gen9 E52609v$ SFF Server on 24 March 2018 with 3 years warranty from UNICOM Infotel Pvt Ltd. Server is not working, power off. We logged a service call on[protected]. It was attended for a Service Call by aforeserve.com Limited on 15 July 2020. We are still waiting for corrective action from your end. Almost a week has passed, there is no communication from HP. Our operations are suffering....
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R
Rbhatia1980
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Laptop repair

I have given my laptop to aforeserve.com limited on 15/7/20 in which the screen was showing ho logo and in the left corner it is showing press esc to startup. So there after nothing is working on pressing the escape key, i gave my laptop to the so called authorised service station of hp for the rectification of the problem until now i have not received my laptop back and the people there are continuously telling something or other that it...
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Address:Green Paradise,100 feet road,Dayal Bagh

Respected hp team
My hp laptop is giving me problem science the day i bought it at fist i was unable to listen to audio because of some internal issues but i was unable to go to service centre due to lock down. And now i an unable to switch on my laptop even though it is fully charged. My laptop only gets switch on only when it is connected to charger..
Kindly resovle my issue as soon as possible otherwise i have to take strick...
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W
Wolf _4678
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False information by HP

I bought a laptop in us, before buying i called hp india toll free and asked them about warranty and support stating my model number, and they told me it will have international warranty and support and all. But after a month usage, i faced an issue, i contacted hp (Us team) and the guy told me that it has international warranty and since the unit is bought in us, either the part will be imported to india or we (Hp) will take the laptop to...
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I have ordered hp laptop from amazon hp 15s du0120tu on 30th may, 2020 and i was supposed to receive my product on 3rd june, 2020 but after several complaints on amazon somehow i received my delayed order on 8th june, 2020. To my bad i have received a used and defective model from hp and it was specially ordered for work from home purpose.
Now for 2 weeks laptop was working fine later the issues started so i contacted amazon the representative...
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R
rajputnikhil433
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hp pavilion dk0049tx

Address:Amgola Parao Pkher, Vishnupur niwas, opposite lane 1, muzaffarpur, bihar-842001

Hello team,

I am writing this to file a case against hp for irresponsible behaviour and numerous tickets going on for about a month. I had tried a lot to coordinate with hp customer care, service center and even nodal officer, but seems that i have no option left other than to file a case in consumer court. Below is my story:

In november, i had purchased a hp pavillion dk0049tx gaming laptop from hp website worth...
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R
Radheshayam Yadav
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Pendrive note video copy

Address:Sangane Jaipur

Computer se a copy karte hain slow speed and next format mang leta hai...
+1 photos
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J
Jonwick101
from Gangawati, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

case id - 5050132984 - battery needs to be replaced under hp care pack warranty

Its not even been 2 years since i purchased my hp laptop and the battery has given up already.
I have an additional hp care pack which is active and according to hp's own virtual agent bot on their official website, says it covers 'product failure due to battery issues' (Screenshot attached) but, their customer representative says otherwise and states it isn't covered under the additional warranty.
The cycle count is just 161/1000....
+1 photos
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K
Kamalsheokand
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HP support assistant

Address:Karnal

I AM FACING PROBLEM WHILE UPDATE BY hp support assistant

for your reference screenshot, attached kindly check and resolve it...
+1 photos
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P
Priyesh Khunteta
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Warranty fraud

Hi,

I have received very bad service experience from hp-iqor servicing team.

I have bought 2 years extended warranty from hp-iqor service team, for which i have the invoice number: 104rh00041 on 24th. Case id for my 2 years extended warranty is jbl159/16561776 and invoice date is 24-apr 2018.

My extended warranty should have been till 24th august 2020. But till now i have besides the invoice...
+6 photos
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C
Chirag M
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Faulty Notebook and Poor Service

Address:HP Care (TVS Electronics) 2nd Floor, No9, (Old No.65), 27th Cross, 8th C Main Road, 4th Block, Jayanagar, Bengaluru, Karnataka 560011 https://g.co/kgs/xzuPw6

My notebook which i bought from HP has many faulty parts . My battery doesn't even last 2 hours and my notebook gets heated extremely a lot and Google Chrome has crashed more than 20 times and data got wiped out automatically two times bcoz of auto shutdown issue . I have experienced very rude behaviour from service and executive persons who are just convincing me to hold on to the notebook . I want the notebook to be replaced ....
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Address:HP Inc. 2F, Tower D&E, Building No. 2, DLF Cybergreen DLF Cybercity, Phase III Gurgaon Haryana Pin: 122002

Dear sir,

As I also inform to everyone in hp team.my laptop is not working since last approx 3 months I already complaint many times I received a complaint no, and every time your one of enginner visit at my place but problem is not resolved then I received a call from shabnam, she said, sir we want to pick your laptop, we have lab of it, and wether we chcek the issue, I said ok, and your team member varun came to me and pick...
+1 photos
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