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HP India Complaints & Reviews

www8.hp.com/in/en/home.html

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Updated: Jul 25, 2025

Complaints 4979

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1859

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HP India reviews & complaints page 54

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I have given my HP Pavilion laptop (bought last month) to the HP service center in Noida setor 2, more than a week ago. It gets shutdown while playing a game. They advised that the mother board has to be replaced. Its been more than a week now and still, I haven't received it. No updates from the service center.

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Address: NIDHI, KAIPALLY ROAD, CHITTATTUMUKKU.P.O. KANIYAPURAM, TRIVANDRUM.

Sir,
I am Ginu.G, an online teacher. I am writing you to express my dissatisfaction with a laptop bought from Logtech, Nandavanam, Thiruvananthapuram.
( HP LAPTOP 15-DA0327TU, SL NO.CND8333FQ1, Invoice No: B22046, date: 21-Dec-2018 )
I have been facing a lot of inconvenience I called the customer care of the hp laptop and report the problem ( a little bit about the black spot on the bottom of the screen ), when they told me to show it at their service center at Poojappura, Thiruvananthapuram. it is about 15 km away from my home. please you understand the product is in warranty. So it was given there on 4th July. They showed it accordingly one week after inform me that they send the photo of the compliant area to the company and it could not be fixed. If you look at the compliant area you will understand that it is not something that happened out of our hand and look like some other technical problem. So please resolve it as soon as possible.
Also, since the system was taken, It has been very slow. This time the service center in Thiruvananthapuram reinstalled its software when it was given, but the situation is still the same as before. No change. Clear it too and get over it as soon as possible.
I made the decision to buy the hp lap, because of previous good recommendations some friends of mine give me about your product. However after this experience, I feel deceived. So I looking forward to prompt response.
Yours truly
Thiruvananthapuram,
[protected]. GINU.G

+1 photos

HP India customer support has been notified about the posted complaint.

Aug 23, 2020

Updated by Ginu.G Please check the error correct it as immediately as possible.

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Address: HP Care, JM Road, Pune

I recently purchased a new hp laptop from tata cliq. It was of 8 gb ram so i wanted to upgrade it to 16gb. I tried contacting hp care & they told i need to purchase it from hp stores only. I enquired about it & found that hp is charging 3-4 times higher rates as compared to the one available on other sources like amazon. So i again contacted hp care and they told that they won't install the ram which is not purchased from hp store.
After that i talked with hp care branch manager, he told he will do but around inr 500+ gst would be charged and there is no responsibility of them if anything wrong happened to the laptop post ram installation.
In such case, customer mandatorily have to buy from hp stores. This is basically to make money only.

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Address: Bilaspur chhattisgarh

I have bought an laptop on[protected].
And after one and half month[protected] it stops working.
It is sure that i have recieved a damage product or an used product from an hp.
Other than this i have registered a case to hp for service but still they did not provide a service soon.

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Address: Hyderabad, Telangana, Serlingampally

Website: www.consumercomplaints.in

I have purchased HP- USB 2.0 FLASH DRIVER 32 GB 220W recently. Exactly one week back. Suddenly it's not working properly. Means sometimes it's detecting & sometimes getting pop-up like "windows need to format usb drive before u use..."

Kindly please support & clear the issue.

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It is surprise that number of telephone numbers indicated in laptop for service support, but no response received on mention telephone number, if number is working properly, please change the number.
It is surprise that number of telephone numbers indicated in laptop for service support, but no response received on mention telephone number, if number is working properly, please change the number.
Sir, I am have already registered for extended warranty of my new purchase laptop on 11.08.2020 and I applied for extended warranty on 14.08.2020, my redemption code :KLAW464803KL. As per your email for payment purpose order received within the 72 hours, but no response received to till time after several email to your support services. Kindly look into the matters and give me opportunity to extend my warranty period on payment basis. If you are fail to reply I am bound to going in Consumer Court. My mobile number [protected].

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Address: 33/4 K.t.k Thangamani Street Kollampalayam Erode, loganathapuram near housing unit

Serial Number : 5CD920BDV0

Dear Sir,
I have purchased my laptop with a 3 years warranty. I am facing an issue of white spot on display (10 nos and it keeps on increasing ) and also sent the snapshot of the same. i have contacted the customer care department when the system is in warranty, but HP denied any support citing that their pixel policy does not cover the screen under warranty eventhough it fulfils warranty creteria. I wonder what kind of support is this from reputed and most trusted brand like HP!!!

HP Policy:
FHD, UXGA, and WSXGA+ Panels,

+1 photos

HP India customer support has been notified about the posted complaint.

Aug 18, 2020

Updated by vivekerode Serial number : 5cd920bdv0

Dear sir,
I have purchased my laptop with a 3 years warranty. I am facing an issue of white spot on display (2 nos) and also sent the snapshot of the same. I have contacted the customer care department but i am not receiving any satisfactory response from your end. I had complained about this when the system is in warranty period, but hp denied any support citing that their pixel policy do not cover the screen under warranty. I wonder what kind of support is this? This policy can neither be easily found on their website and neither do the dealer mention about it. Kindly take necessary action to resolve the issue and help me in this regard.
Kindly contact me on below mentioned number and solve this issue.
I have so much trust on hp while purchasing but now i fed up with hp and thinking that i have taken wrong decision
Contact no: [protected]

Aug 19, 2020

Updated by vivekerode Serial Number : 5CD920BDV0

Dear Sir,
I have purchased my laptop with a 3 years warranty. I am facing an issue of white spot on display (10 nos and it keeps on increasing ) and also sent the snapshot of the same. i have contacted the customer care department when the system is in warranty, but HP denied any support citing that their pixel policy does not cover the screen under warranty eventhough it fulfils warranty creteria. I wonder what kind of support is this from reputed and most trusted brand like HP!!!

HP Policy:
FHD, UXGA, and WSXGA+ Panels, <2.1M pixels
8 or more dots in any combination and any color that are always on or off
Any 2 dots within 25mm of each other that are always on
i have 10+ dots in my laptop screen but still they are denying!!!

kindly take necessary action to resolve the issue and help me in this regard.

Plz contact me on the below mentioned phone number for any information

i have so much trust on HP while purchasing but now i fed up and frustrated with HP support and thinking that i have taken wrong decision

contact no: [protected]

Aug 20, 2020

Updated by vivekerode Serial Number: 5CD920BDV0

Dear sir,
I have purchased my hp pavilion laptop with 3 years onsite warranty and now I am facing a display issue in my laptop (10+ white spots on screen). I complaint about this issue to hp customer care department and one of the executives from hp called me and argued that the defect is because of accident and not because of manufacturing. So, warranty is not applicable to repair it. I am wondering without seeing my laptop, how HP can judge that the issue is because of accident ??? I am taking care my laptop like myself (cannot find a small scratch in laptop and it looks like in showroom condition) and I am damn sure that issue is manufacturing defect. After a minute of argument, the executive asked me to go to service centre which is located 80kms away from my home and get it certified that the issue is true and then only HP will take care. My laptop is under onsite warranty. Why hp cannot arrange service engineer to check it even though my laptop under onsite warranty ??? As we know that we are under covid 19 pandemic situation and no public transport available in Tamilnadu, I cannot go to service centre. I am requesting HP to arrange the service engineer and do all verification as per your protocol and repair my laptop as early as possible. Being reputed brand please don’t cheat customers by the name of warranty. You are really testing the consumer patience and delaying the maximum. Please take necessary action…
Regards,
Vivek M ( [protected])

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In My laptop touch pad is not working and num lock also not working and some times it's taking so much time for start

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I ordered a hp 15s laptop from flipkart on 9/08/2020. unfortunately the laptop i received is defective. (touchpad left and right buttons not working). i contacted their customer service and opened a ticket.

(Ticket 1e8132bc-4525-4f[protected]bf8a9ce1fc )

i had to spent almost 2hrs doing what i was asked for and nothing helped. later the customer executive i was chatting with escalated the issue to another officer and he (who goes by the name FULCHAND) refused to respond. i have no idea what am supposed to do know. i dont want to take my new laptop (which was defective on arrival) to service centre and repair it, i either want a replacement or refund.

Flipkart order no : OD1193647

Laptop Serial number: CND0276RX1

+4 photos

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Aug 18, 2020

Updated by Jayadevanarackal flipkart order no: OD[protected]

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Address: QTR NO-36, TYPE-IV, SECTOR-I, BHEL TOWNSHIP, BHEL JHANSI

I have placed order no [protected] on 06.08.2020 to purchase one hp laptop. till date i havnt received my laptop.
on order status at hp website, it is showing that my order is cancelled although i never requested for the order cancellation.
if my order is cancelled then why hp is not refunding my money, it is blocked with them from last 12 days. neither they have given me laptop not they are refunding my money.
please help my for immediate dispatch of my ordered laptop or immediate refund of order money.

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I purchased this laptop in march end, and now this laptop is showing is showing extreme slow charging .Earlier it used to charge in about 1.5 hours, but now in 6 hours it charges by 10 percent.The laptop is under warranty still 7 months remaining.This issue is not contionuous, but its frequent.resolve this issue bcos i am a student and i am not liking working on my new laptop while plugged in. i purchased this laptop online.

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Few minutes late i called hp to enquire about printer to purchase. He misbehaved and ended call. Not even told his name or may be it was not audible.
I gone to english language
Then home use
Then laser printers
Option.
My calling no. Is [protected]
About 11.50 am on 17 august 2020.IST

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Address: 389 BLOCK G, NEW ALIPORE KOLKATA 700053

I had bought hp desktop a/o 20-c435in pav from smart planet it solutions private limited.

They had supplied a defective desktop and refused to replace instead visited and changed couple of parts in the system.

But, the system never worked seamlessly the camera never worked.

They have even billed more than the mrp and refused to address the issue.

Hp you will be sued now along with your fraud dealer.

I need compensation with change of the system and penalty for charging more than the mrp

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Address: HP Inc. GF, Global e Business Ops Pvt Ltd, No. 66/2, Ward No. 83, Bagmane Tech-Park, 7th Floor - A Wing "Embassy Prime" CV Raman Nagar P.C. 560093 Bangalore Karnataka

No attention paid on my case.

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Address: Bangalore

Website: laptop

I have purchased a laptop and 20 aug 2018 and i have also purchased extended warranty (Care pack) from hp website. Now my laptop has intermittent boot issue and i have raised a ticket for the same with ticket no [protected] and was surprised to know that my warranty in their system show expired so i was given a email address where i have send all the document. Even after 10 days i called and the warranty is not updated. Now they have closed the ticket without resolving the issue. One of the engineers disconnected my call. Need help asap.

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R

raju2529

from Delhi, Delhi

Aug 14, 2020

will you explain with screenshots of boot issue

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Address: 221 Zone 2 M.P. Nagar Bhopal

My laptop apparently stopped working and now it doesn't show any screen. I need a home service for the same.

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Address: BSF Camp Ambassa, PO- JABAHARNAGAR

Desktop computer hphp600g4sffi7 window 10 pro
Monitor srl no cnk8420pmr are gone defective please pay attention to this topic and solve our problem as soon as possible..
Thank you

Gmail id - [protected]@gmail.com
Mob no - [protected]
Add - bsf camp ambassa, (Tripura) pin code - 799289

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Case Number : [protected], I have mailed you, I have been called you at your numbers[protected] and[protected] many times.

I have purchased an HP Laptop on 14.06.2020 but, since then I trying to contact you but, no response from your side.

I've four complaints for you as under:
1. Dispute in Warrantee Period, laptop shows upto Dec 2020, whereas I've purchased this laptop in Jun 2020
2. I'm unable to activate Microsoft Office Home & Student on my laptop
3. Call Center Executives are irritating, continuously says 15 times that "Sir are you able to hear me" whenever I call them.
4. Support Links provided are of no use.

I'm sorry to say but your services are pathetic and super slow, since June third week I have been trying to contact you thru your links and touch points but no respond?

Hope some one will resolve above issues asap.

Thanks
Kapil Kumar Malani
Mob. No.[protected]

HP India customer support has been notified about the posted complaint.

Aug 12, 2020

Updated by Kapil Kumar Malani Case Number : [protected], & [protected], I have mailed you, I have been called you at your numbers[protected] and[protected] many times.

I have purchased an HP Laptop on 14.06.2020 but, since then I trying to contact you but, no response from your side.

I've four complaints for you as under:
1. Dispute in Warranty Period, laptop shows upto Dec 2020, whereas I've purchased this laptop in Jun 2020
2. I'm unable to activate Microsoft Office Home & Student on my laptop
3. Call Center Executives are irritating, continuously says 15 times that "Sir are you able to hear me" whenever I call them.
4. Support Links provided are of no use.

I'm sorry to say but your services are pathetic and super slow, since June third week I have been trying to contact you thru your links and touch points but no respond?

Hope someone will resolve above issues asap

Thanks
Kapil Kumar Malani
Mob. No.[protected]

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Unable to save the screenshots

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Address: At-Teghra ,Post-Lakhanpur ,police staion-Tarapur,district-Munger

Sir i am prince kumar singh my case id-[protected], my problem, hp not send any techhician for solve my problem and when i call costumer care then he said do this and that but no any problem slove please help me sir cannot read whitout my pc this is my serious problem

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