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HP India Complaints & Reviews

1.9
Updated: May 11, 2026
Complaints 4988
Resolved
1859
Unresolved
3129
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B
Biplab Bhowmick
Apr 30, 2020
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Address: Kalyani, Nadia, West Bengal.

I booked cylinder one on 6th February, 2020 and another one on 13th April through online payment app. The money was deducted from my account amounting Rs 747 and Rs 774. But the cylinder was not booked. Even till now both the amount has not been refunded. So do the necessary as early as possible.
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    S
    Satheesh0893
    Apr 28, 2020
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    Address: Salem

    Hpgas bkngno 526632 con 615260 bkng clrd 27.04.20 hp gas ag otp 1909 http://ezpay.hpcl.co.in//ezypay//h//[protected]* to pay for refill

    I paid the amount rs.780 via the above link and got the successful transaction message. But when the gas delivery came the distributor denied for the online payment received confirmation. However, the amount is deducted from the bank. Please help me in refunding it. If this is the case i will never dare to do online payments.
    HP India customer support has been notified about the posted complaint.
    Apr 28, 2020
    Updated by Satheesh0893
    Hpgas bkngno 526632 con 615260 bkng clrd 27.04.20 hp gas AG otp 1909 http://ezpay.hpcl.co.in//ezypay//h//[protected]***** to pay for refill

    I paid the amount rs.780 via the above link and got the successful transaction message. But when the gas delivery came the distributor denied for the online payment received confirmation. However, the amount is deducted from the bank. Please help me in refunding it. If this is the case i will never dare to do online payments.
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      P
      Pradeep Parida
      from Delhi, Delhi
      Apr 23, 2020
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      Address: Behind Denza complex

      I m Nb Sub (Clk SD) Pradeep Kumar Parida is serving in Indian Army and presently deployed at Ladakh Sector. My wife booked a gas prior 6 days but still gas not yet delivered to my home. You r once again requested to deliver the gas to my home as soon as possible please. I shall be grateful for this act of your kindness.
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        K
        Kuldip Patil
        Apr 22, 2020
        Resolved
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        Resolved

        Dear, sir/ma'am

        My consumer number # 610129
        Gas agenise name:- navbharat agenicy, kolgapur.

        I want to state that my registered mobile no. Has been lost for last one year, so we are facing the problem of registering the gas cylinder by phone.

        I am requesting you to register this mobile no.[protected] as our registered no. So that we could able to register our gas cylinder by phone.

        Please look into this matter.

        We hope to receive a positive reply from your side.


        Dear sir

        My present registered phone no. Is not validated ([protected]) my new phone no. Is [[protected]] and hp gas consumer no. Is 610129

        Please change my new telephone no.

        Name : pravin dalavi

        Please do the needful
        May 23, 2020
        Complaint marked as Resolved 
        HP India customer support has been notified about the posted complaint.
        Verified Support
        Apr 22, 2020
        HP India Customer Care's response
        Dear Customer,

        I am sorry about the inconvenience you are facing. You have reached Hewlett Packard kindly contact HP Gas for further assistance.

        Regards,
        Smitha
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          M
          Mohammad20
          Apr 21, 2020
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          My gas connection has been blocked by distributor since long I am residing inAnantnag my distributor is showket gas my consumer no is 678183
          Mohd ishaq
          Monghall partly janglat mandi
          [protected]@gmail.com
          Apr 21, 2020
          Updated by Mohammad20
          Plese get it resolved at an earliest as I am not receiving subsidy
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            S
            sahensrapal singh
            Apr 21, 2020
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            Address: customer care no but not respons

            This printer is under waranty but not properly work being light on
            Apr 21, 2020
            Updated by sahensrapal singh
            printer not proper working wheh this printer is under warrinty
            my mobil no-[protected]

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              M
              mbharati
              Apr 20, 2020
              Resolved
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              Resolved

              Address: kharghar navimumbai-410210

              My laptop is running slow since i brought it last year on gudhi padva from reliance digital. I have informed about issue to reliance guys but they told me that i am taking updates of my laptop that's why it is happening, so i did that but performance is same as previous. Because of corona my warrantee got expired on gudhi padva. Aiso while running health scan it shows error in harddisk. But harddisk is working properly. Then why it is showing error health scan. Is that any reason of running the laptop slow. Please resolve and do the needful.
              Thanks & regards,
              Samir thale
              Serial no-5cd8350031
              Product no - 5fp53pa#acj
              May 21, 2020
              Complaint marked as Resolved 
              HP India customer support has been notified about the posted complaint.
              Verified Support
              Apr 20, 2020
              HP India Customer Care's response
              Dear Customer,

              Thanks for getting in touch.

              Sorry to hear that and I appreciate you bringing this to my attention.

              Kindly email (hpsupport.[protected]@hp.com) your contact number and HP unit's serial number along with the review link.

              I'll get the issue fixed asap.

              I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

              Please visit the HP Support Forum www.hp.com/supportforum for further help.

              Thank you for your support
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                S
                satrughan prasad
                Apr 13, 2020
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                Address: M s utasav hp gas service azad nagar near railway fatak panipat 132103

                Money has not come to my account with clear gas, which is the total money coming back after filling the gas My consumer number is 602509
                Apr 13, 2020
                Updated by satrughan prasad
                Unique consuner no [protected]
                Apr 13, 2020
                Updated by satrughan prasad
                Please check and send money to my account
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                  S
                  swapk123
                  Apr 9, 2020
                  Resolved
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                  Resolved

                  Im tried to do payment of 762rs for my hp gad booking through the EZY Suvidha app via my vpa but the payment is not received by gas agency so kindly help me in refund
                  Apr 9, 2020
                  Complaint marked as Resolved 
                  Apr 09, 2020
                  Updated by swapk123
                  payment vpa: [protected]@upi
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                    K
                    khushi luharuwalla
                    Apr 7, 2020
                    Resolved
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                    Resolved

                    Address: 34/1 NSB ROAD

                    I purchased a hp pavilion x360. The billing date is 31st of march 2020. The warranty of the product should be of one year but it is showing that six months is left and six months has been exhausted. This means that the product was active before i purchased it. Please do the needful to resolve this issue.
                    The model of my product is hp pavillion x360 convertible 14-dh1010tu
                    May 9, 2020
                    Complaint marked as Resolved 
                    HP India customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 08, 2020
                    HP India Customer Care's response
                    Hello Khushi,

                    Thanks for getting in touch.

                    Sorry to hear that and I appreciate you bringing this to my attention.

                    Kindly email (hpsupport.[protected]@hp.com) your contact number, HP unit's serial number and invoice copy along with the review link.

                    I'll get the issue fixed asap.

                    I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

                    Please visit the HP Support Forum www.hp.com/supportforum for further help.

                    Thank you for your support
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                      P
                      Paruli sekh
                      Apr 6, 2020
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                      I Have submited email id ([protected]@gmail.com) at the time registration. My consumer number is 634263.i could not received activation link to my email id([protected]@gmail.com) I could not able to book gas online
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                        H
                        Harmanjeet singh Khangura
                        Mar 28, 2020
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                        Address: VIII-12 S/OSANTOKH SINGH AMARGARGH BASTI, Barnala, Punjab, 148106

                        Respected sir/madam,
                        Today i got a text message regarding lpf filling that:

                        Hpgas bkngno 529822 con 700322 bkng clrd 18. Mar.2020 sangam hp gas ag otp 9659 http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill

                        And i have done payment now but have not got any confirmation. I contacted to local concerned retailer and he told me that he have not received any payment though the amount have been deducted from my account.

                        I want my refund.
                        Thanks

                        Contact:
                        [protected]
                        [protected]@gmail.com
                        HP India customer support has been notified about the posted complaint.
                        Mar 28, 2020
                        Updated by Harmanjeet singh Khangura
                        Sorry my mail address is - [protected]@gmail.com
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                          S
                          Sanjeev shani
                          Mar 28, 2020
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                          Address: GTB NAGAR, JALANDHAR, Jalandhar, Punjab, 144003

                          I booked cylinder on 20 march. Crona disease is pravelent. I badly needed it. But cylinder was sold in black. Refill memo no. 1312486 dt 28.03.2020.

                          Sargodha gas agency. Gtb nagar. Jalandhar. Company is doing it in past also. Now there is no one to attend call. No one picking phone. I am very much depressed. Please resolve issue. Curfew has been imposed and i am unable to go outside.
                          HP India customer support has been notified about the posted complaint.
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                            V
                            VARUN VARSHAN VA
                            Mar 23, 2020
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                            Address: Chennai, Tamil Nadu, 600045

                            I have purchased hp omen 15-dh0135tx at perungudi hp showroom, chennai, tamilnadu. And i had a flicker problem with my laptop and i complained it to the showroom they got doa and they changed and gave me new laptop which again gave me the same problem then again i complained and that time they again gave me the new laptop, again i got the same flicker problem with my third laptop, when we contacted with the customer care they are not responding properly, im an architecture final year student and i purchased the laptop for my final thesis work now im lagging with my work without the laptop. I have only one month left for my project, lady who's attending me i think her name is sowmya the customer care person she never listens to the customers problem
                            HP India customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 24, 2020
                            HP India Customer Care's response
                            Dear Customer,

                            Thanks for getting in touch.

                            Sorry to hear that and I appreciate you bringing this to my attention.

                            Kindly email me your primary & alternate contact number with the best reachable time, HP unit serial number and previous HP case numbers if any.

                            Also, I need the review link as a reference to the following email ID so that we can reach out to assist you with no delay.

                            Support Email: [protected]@hp.com
                            Mar 25, 2020
                            Updated by VARUN VARSHAN VA
                            GIVE ME A VALID MAIL ID
                            Mar 25, 2020
                            Updated by VARUN VARSHAN VA
                            I CANT SEND MAIL TO THE MENTIONED MAIL ID "Support Email: [protected]@hp.com"
                            I CANT SEND MAIL TO THE MENTIONED MAIL ID "Support Email: [protected]@hp.com"
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                              S
                              Sidk23
                              Mar 20, 2020
                              Resolved
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                              Resolved

                              Address: Okhla centre, New Delhi, Delhi

                              I have submitted my laptop in repair at hp center delhi a month and a half back. Despite me chasing myself the hp team and the service center have by far given me the worst experience possible! How do you manage to work without your machine for over a month and then be told to give a 100% advance of over 40k then be delayed another month as they got the wrong part then they delay you.
                              In short please do yourself a favour and not buy a premium laptop from hp!
                              I regret and obviously shall not make the mistake again but can my laptop be given back please?
                              Apr 20, 2020
                              Complaint marked as Resolved 
                              HP India customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 20, 2020
                              HP India Customer Care's response
                              Dear Customer,

                              Thanks for getting in touch.

                              Sorry to hear that and I appreciate you bringing this to my attention.

                              Kindly email (hpsupport.[protected]@hp.com) your contact number, HP case ID and HP unit's serial number along with the review link.

                              I'll get the issue fixed asap.

                              I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

                              Please visit the HP Support Forum www.hp.com/supportforum for further help.
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                                R
                                rafsdream
                                from Indore, Madhya Pradesh
                                Mar 18, 2020
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                                Address: Katihar, Bihar, 854105

                                I have logged my case under adp 22 feb 2020. After that service engineer visit 25th feb and examine laptop and do all formalities. After that i follow up several times, calling, e mailing,
                                I have been informed by your service coordinator (Nupur das) & service centre purnea bihar on 5th of march that my unit will be replaced, and i will get the replaced unit with 2 to 3 working days. Its been 12 days but i have not received my replaced unit yet.
                                Again i many times calling your toll free number and calling your floor supervisor and highlighted the case and also many mails in your doa team but still now no resolution.
                                Kindly do the needful and send my replaced unit at the earliest.

                                Aapke doa department mail id india. [protected]@hp.com

                                Aapke global mail id [protected]@hp.com

                                Aapke toll-free number [protected]

                                Aapke bihar co-ordinator nupur das [protected]

                                Aapke bihar area manager satya swaroop [protected]

                                Aapke service center purnea shanwaz [protected]

                                Upar diye gaye sabhi option ko maine about 100 times call and 20 time mail reminder kr chuka hu but abhi tak mere lappy ka problem solve nhi hua hai. Ye kaisa services hai aapka ki customer ke problem ko solve krne ka bajay aap unke problems ko hi increase kr rhe ho. About 1 month hone wala hai or problem solution zero. Agr ye aapka service hai to sorry aisa service humein nhi chahiye.

                                Thanking you
                                Bittu kumar

                                Case id - [protected]

                                Mob - [protected]
                                HP India customer support has been notified about the posted complaint.
                                Mar 20, 2020
                                Updated by rafsdream
                                we don't want above this model because there is not better graphics
                                card as my previous laptop is having and backlit keyboard is also not
                                available, and I need this two feature also. if you want to replace my
                                model with another model then I can suggest you the model of    HP
                                NOTEBOOK-15S-DR1000TX  SKU# 8LW48PA, this laptop is contains all the
                                feature as per my laptop and is equivalent to feature and price.
                                further if you can't replace the unit as per model I want then kindly
                                give me CASH CREDIT NOTE, I will purchase laptop from your authorize
                                outlet or hp store online.
                                https://store.hp.com/in-en/default/hp-notebook-15s-dr1000tx-8lw48pa.html
                                                       please do the needful as the earliest,

                                thank you
                                bittu Kumar

                                Mar 23, 2020
                                Updated by rafsdream
                                still no update related case.
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                                  R
                                  rafsdream
                                  from Indore, Madhya Pradesh
                                  Mar 17, 2020
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                                  Address: Katihar, Bihar, 854105

                                  I have logged my case under ADP 22 feb 2020. After that service engineer visit 25th feb and examine laptop and do all formalities. After that i follow up several times, calling, e mailing,
                                  I have been informed by your service coordinator ( NUPUR DAS ) & service centre purnea Bihar on 5th of march that my unit will be replaced, and I will get the replaced unit with 2 to 3 working days.Its been 12 days but I have not received my replaced unit yet.
                                  Again i many times calling your toll free number and calling your floor supervisor and highlighted the case and also many mails in your DOA team but still now no resolution.
                                  Kindly do the needful and send my replaced unit at the earliest.

                                  Thanking you
                                  Bittu kumar
                                  Case id - [protected]
                                  Mob- [protected]
                                  HP India customer support has been notified about the posted complaint.
                                  Mar 18, 2020
                                  Updated by rafsdream
                                  Aapke doa department mail id india.[protected]@hp.com

                                  Aapke global mail id [protected]@hp.com

                                  Aapke toll-free number [protected]

                                  Aapke bihar co-ordinator Nupur das [protected]

                                  Aapke bihar area manager satya swaroop [protected]

                                  Aapke service center purnea shanwaz [protected]

                                  Upar diye gaye sabhi option ko maine about 100 times call and 20 time mail reminder kr chuka hu but abhi tak mere lappy ka problem solve nhi hua hai. Ye kaisa services hai aapka ki customer ke problem ko solve krne ka bajay aap unke problems ko hi increase kr rhe ho. About 1 month hone wala hai or problem solution zero.agr ye aapka service hai to sorry aisa service humein nhi chahiye.
                                  Mar 20, 2020
                                  Updated by rafsdream
                                  we don't want above this model because there is not better graphics
                                  card as my previous laptop is having and backlit keyboard is also not
                                  available, and I need this two feature also. if you want to replace my
                                  model with another model then I can suggest you the model of    HP
                                  NOTEBOOK-15S-DR1000TX  SKU# 8LW48PA, this laptop is contains all the
                                  feature as per my laptop and is equivalent to feature and price.
                                  further if you can't replace the unit as per model I want then kindly
                                  give me CASH CREDIT NOTE, I will purchase laptop from your authorize
                                  outlet or hp store online.
                                  https://store.hp.com/in-en/default/hp-notebook-15s-dr1000tx-8lw48pa.html
                                                         please do the needful as the earliest,

                                  thank you
                                  bittu Kumar

                                  Mar 23, 2020
                                  Updated by rafsdream
                                  Still no update related case.
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                                    D
                                    Devbhatt2001
                                    Mar 13, 2020
                                    Resolved
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                                    Resolved

                                    Website: store.hp.com/in-en

                                    Ordered on 6 march. Website shows 2 to 4 days delivery. Sales person also says 2 to 4 days delivery. Till now the product has not received. Support team never help to provide information asked 24 hr to answer but never gave satisfactory answer.
                                    Order # [protected]
                                    False promises by sales and website. Attached screenshot deom order page and the website.
                                    Apr 16, 2020
                                    Complaint marked as Resolved 
                                    HP India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 16, 2020
                                    HP India Customer Care's response
                                    Hello Dev,

                                    Thanks for getting in touch.

                                    Sorry to hear that and I appreciate you bringing this to my attention.

                                    I've forwarded your details to the team concerned they will connect with you asap.

                                    I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

                                    Please visit the HP Support Forum www.hp.com/supportforum for further help.

                                    Thank you for your support
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                                      A
                                      arnabbandyo
                                      from Tinsukia, Assam
                                      Mar 12, 2020
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                                      Address: IT WORKS, 104 DR B.K. KAKATI ROAD, ULUBARI, GUWAHATI-781007, Kamrup Metropolitan, Assam, 781007

                                      Mr. Kalyan kar from hp authorized service center it works (104 dr b. K. Kakati road, ulubari, guwahati-781007) invoiced me for rs. 19, 625/- for repairing of my hp m475dn color laserjet mfp and i paid the same. After four and a half years, he returned me the printer in december 2019 without repairing it and said the advance paid for parts will be refunded. No news of the refund yet, and he is unreachable over phone (All his official and personal phone numbers are continuously switched off). Workshop is permanently closed. What can i do now?
                                      HP India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 16, 2020
                                      HP India Customer Care's response
                                      Hello Arnab,

                                      Thanks for getting in touch.

                                      Sorry to hear that and I appreciate you bringing this to my attention.

                                      I've forwarded your details to the team concerned they will connect with you asap.

                                      I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

                                      Please visit the HP Support Forum www.hp.com/supportforum for further help.

                                      Thank you for your support
                                      Mar 16, 2020
                                      Updated by arnabbandyo
                                      Thank you sir.

                                      I received a call from Mr. Kalyan Kar from a new phone number and he said that he will process the refund by the end of this month.

                                      I will keep you posted.
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                                        B
                                        from Powai, Maharashtra
                                        Mar 10, 2020
                                        Resolved
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                                        Resolved

                                        Address: WOE -400/2, WARRANT OFFICER ENCLAVE,AIR FORCE ACADEMY, DUNDIGAL, Hyderabad, Andhra Pradesh

                                        Hp printer deshjet ink advantage 5200 series all in one not takink full print, only one fourth print is taking after given full print command. Sometime getting stuck and not able to take scan copy also. Fax facility also getting stuck. Papers are also getting stuck in between while printing. Setting are also not in systematic manner. Request solve the issue immediately for my office work and home work at my residence. Thanking you and your hp team.
                                        Apr 11, 2020
                                        Complaint marked as Resolved 
                                        HP India customer support has been notified about the posted complaint.
                                        Mar 10, 2020
                                        Updated by [email protected]
                                        Hp printer desk jet ink advantage 5200 series all in one not takeng full print, only one fourth print is taking after given full print command. sometime getting stuck and not able to take scan copy also. Fax facility also getting stuck. Papers are also getting stuck in between while printing. setting are also not in systematic manner .Request solve the issue immediately for my office work and home work at my residence. Thanking you and your HP team.
                                        Verified Support
                                        Mar 11, 2020
                                        HP India Customer Care's response
                                        Hello Shokkumar,

                                        Thanks for getting in touch.

                                        Sorry to hear that and I appreciate you bringing this to my attention.

                                        Kindly email (hpsupport.[protected]@hp.com) your contact number and HP unit's serial number along with the review link.

                                        I'll get the issue fixed asap.

                                        I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

                                        Please visit the HP Support Forum www.hp.com/supportforum for further help.

                                        Thank you for your support
                                        First I was booked my gas cylinder second step I was goes for online payments through the link third step I proceed for payment through the debit card then that money is deducted from the bank. But my agency has said your payment is not done. I successfully paid the amount with paymantra you please send my amount refund back
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