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HP India Complaints & Reviews

www8.hp.com/in/en/home.html

1.9

Updated: Jul 25, 2025

Complaints 4979

Resolved

1859

Unresolved

3120

So far, so good. HP India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope HP India will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: 34/1 NSB ROAD

I purchased a hp pavilion x360. The billing date is 31st of march 2020. The warranty of the product should be of one year but it is showing that six months is left and six months has been exhausted. This means that the product was active before i purchased it. Please do the needful to resolve this issue.
The model of my product is hp pavillion x360 convertible 14-dh1010tu

May 9, 2020

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2020

HP India Customer Care's response Hello Khushi,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number, HP unit's serial number and invoice copy along with the review link.

I'll get the issue fixed asap.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit the HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support

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I Have submited email id ([protected]@gmail.com) at the time registration. My consumer number is 634263.i could not received activation link to my email id([protected]@gmail.com) I could not able to book gas online

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Address: VIII-12 S/OSANTOKH SINGH AMARGARGH BASTI, Barnala, Punjab, 148106

Respected sir/madam,
Today i got a text message regarding lpf filling that:

Hpgas bkngno 529822 con 700322 bkng clrd 18. Mar.2020 sangam hp gas ag otp 9659 http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill

And i have done payment now but have not got any confirmation. I contacted to local concerned retailer and he told me that he have not received any payment though the amount have been deducted from my account.

I want my refund.
Thanks

Contact:
[protected]
[protected]@gmail.com

HP India customer support has been notified about the posted complaint.

Mar 28, 2020

Updated by Harmanjeet singh Khangura Sorry my mail address is - [protected]@gmail.com

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Address: GTB NAGAR, JALANDHAR, Jalandhar, Punjab, 144003

I booked cylinder on 20 march. Crona disease is pravelent. I badly needed it. But cylinder was sold in black. Refill memo no. 1312486 dt 28.03.2020.

Sargodha gas agency. Gtb nagar. Jalandhar. Company is doing it in past also. Now there is no one to attend call. No one picking phone. I am very much depressed. Please resolve issue. Curfew has been imposed and i am unable to go outside.

HP India customer support has been notified about the posted complaint.

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Address: Chennai, Tamil Nadu, 600045

I have purchased hp omen 15-dh0135tx at perungudi hp showroom, chennai, tamilnadu. And i had a flicker problem with my laptop and i complained it to the showroom they got doa and they changed and gave me new laptop which again gave me the same problem then again i complained and that time they again gave me the new laptop, again i got the same flicker problem with my third laptop, when we contacted with the customer care they are not responding properly, im an architecture final year student and i purchased the laptop for my final thesis work now im lagging with my work without the laptop. I have only one month left for my project, lady who's attending me i think her name is sowmya the customer care person she never listens to the customers problem

HP India customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2020

HP India Customer Care's response Dear Customer,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email me your primary & alternate contact number with the best reachable time, HP unit serial number and previous HP case numbers if any.

Also, I need the review link as a reference to the following email ID so that we can reach out to assist you with no delay.

Support Email: [protected]@hp.com

Mar 25, 2020

Updated by VARUN VARSHAN VA GIVE ME A VALID MAIL ID

Mar 25, 2020

Updated by VARUN VARSHAN VA I CANT SEND MAIL TO THE MENTIONED MAIL ID "Support Email: [protected]@hp.com"

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V

VARUN VARSHAN VA

Mar 25, 2020

I CANT SEND MAIL TO THE MENTIONED MAIL ID "Support Email: [protected]@hp.com"

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Address: Okhla centre, New Delhi, Delhi

I have submitted my laptop in repair at hp center delhi a month and a half back. Despite me chasing myself the hp team and the service center have by far given me the worst experience possible! How do you manage to work without your machine for over a month and then be told to give a 100% advance of over 40k then be delayed another month as they got the wrong part then they delay you.
In short please do yourself a favour and not buy a premium laptop from hp!
I regret and obviously shall not make the mistake again but can my laptop be given back please?

Apr 20, 2020

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2020

HP India Customer Care's response Dear Customer,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number, HP case ID and HP unit's serial number along with the review link.

I'll get the issue fixed asap.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit the HP Support Forum www.hp.com/supportforum for further help.

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Address: Katihar, Bihar, 854105

I have logged my case under adp 22 feb 2020. After that service engineer visit 25th feb and examine laptop and do all formalities. After that i follow up several times, calling, e mailing,
I have been informed by your service coordinator (Nupur das) & service centre purnea bihar on 5th of march that my unit will be replaced, and i will get the replaced unit with 2 to 3 working days. Its been 12 days but i have not received my replaced unit yet.
Again i many times calling your toll free number and calling your floor supervisor and highlighted the case and also many mails in your doa team but still now no resolution.
Kindly do the needful and send my replaced unit at the earliest.

Aapke doa department mail id india. [protected]@hp.com

Aapke global mail id [protected]@hp.com

Aapke toll-free number [protected]

Aapke bihar co-ordinator nupur das [protected]

Aapke bihar area manager satya swaroop [protected]

Aapke service center purnea shanwaz [protected]

Upar diye gaye sabhi option ko maine about 100 times call and 20 time mail reminder kr chuka hu but abhi tak mere lappy ka problem solve nhi hua hai. Ye kaisa services hai aapka ki customer ke problem ko solve krne ka bajay aap unke problems ko hi increase kr rhe ho. About 1 month hone wala hai or problem solution zero. Agr ye aapka service hai to sorry aisa service humein nhi chahiye.

Thanking you
Bittu kumar

Case id - [protected]

Mob - [protected]

+1 photos

HP India customer support has been notified about the posted complaint.

Mar 20, 2020

Updated by rafsdream we don't want above this model because there is not better graphics
card as my previous laptop is having and backlit keyboard is also not
available, and I need this two feature also. if you want to replace my
model with another model then I can suggest you the model of HP
NOTEBOOK-15S-DR1000TX SKU# 8LW48PA, this laptop is contains all the
feature as per my laptop and is equivalent to feature and price.
further if you can't replace the unit as per model I want then kindly
give me CASH CREDIT NOTE, I will purchase laptop from your authorize
outlet or hp store online.
https://store.hp.com/in-en/default/hp-notebook-15s-dr1000tx-8lw48pa.html
please do the needful as the earliest,

thank you
bittu Kumar

Mar 23, 2020

Updated by rafsdream still no update related case.

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Address: Katihar, Bihar, 854105

I have logged my case under ADP 22 feb 2020. After that service engineer visit 25th feb and examine laptop and do all formalities. After that i follow up several times, calling, e mailing,
I have been informed by your service coordinator ( NUPUR DAS ) & service centre purnea Bihar on 5th of march that my unit will be replaced, and I will get the replaced unit with 2 to 3 working days.Its been 12 days but I have not received my replaced unit yet.
Again i many times calling your toll free number and calling your floor supervisor and highlighted the case and also many mails in your DOA team but still now no resolution.
Kindly do the needful and send my replaced unit at the earliest.

Thanking you
Bittu kumar
Case id - [protected]
Mob- [protected]

+1 photos

HP India customer support has been notified about the posted complaint.

Mar 18, 2020

Updated by rafsdream Aapke doa department mail id india.[protected]@hp.com

Aapke global mail id [protected]@hp.com

Aapke toll-free number [protected]

Aapke bihar co-ordinator Nupur das [protected]

Aapke bihar area manager satya swaroop [protected]

Aapke service center purnea shanwaz [protected]

Upar diye gaye sabhi option ko maine about 100 times call and 20 time mail reminder kr chuka hu but abhi tak mere lappy ka problem solve nhi hua hai. Ye kaisa services hai aapka ki customer ke problem ko solve krne ka bajay aap unke problems ko hi increase kr rhe ho. About 1 month hone wala hai or problem solution zero.agr ye aapka service hai to sorry aisa service humein nhi chahiye.

Mar 20, 2020

Updated by rafsdream we don't want above this model because there is not better graphics
card as my previous laptop is having and backlit keyboard is also not
available, and I need this two feature also. if you want to replace my
model with another model then I can suggest you the model of HP
NOTEBOOK-15S-DR1000TX SKU# 8LW48PA, this laptop is contains all the
feature as per my laptop and is equivalent to feature and price.
further if you can't replace the unit as per model I want then kindly
give me CASH CREDIT NOTE, I will purchase laptop from your authorize
outlet or hp store online.
https://store.hp.com/in-en/default/hp-notebook-15s-dr1000tx-8lw48pa.html
please do the needful as the earliest,

thank you
bittu Kumar

Mar 23, 2020

Updated by rafsdream Still no update related case.

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Website: store.hp.com/in-en

Ordered on 6 march. Website shows 2 to 4 days delivery. Sales person also says 2 to 4 days delivery. Till now the product has not received. Support team never help to provide information asked 24 hr to answer but never gave satisfactory answer.
Order # [protected]
False promises by sales and website. Attached screenshot deom order page and the website.

+2 photos

Apr 16, 2020

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

HP India Customer Care's response Hello Dev,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

I've forwarded your details to the team concerned they will connect with you asap.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit the HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support

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Address: IT WORKS, 104 DR B.K. KAKATI ROAD, ULUBARI, GUWAHATI-781007, Kamrup Metropolitan, Assam, 781007

Mr. Kalyan kar from hp authorized service center it works (104 dr b. K. Kakati road, ulubari, guwahati-781007) invoiced me for rs. 19, 625/- for repairing of my hp m475dn color laserjet mfp and i paid the same. After four and a half years, he returned me the printer in december 2019 without repairing it and said the advance paid for parts will be refunded. No news of the refund yet, and he is unreachable over phone (All his official and personal phone numbers are continuously switched off). Workshop is permanently closed. What can i do now?

+2 photos

HP India customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

HP India Customer Care's response Hello Arnab,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

I've forwarded your details to the team concerned they will connect with you asap.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit the HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support

Mar 16, 2020

Updated by arnabbandyo Thank you sir.

I received a call from Mr. Kalyan Kar from a new phone number and he said that he will process the refund by the end of this month.

I will keep you posted.

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Address: WOE -400/2, WARRANT OFFICER ENCLAVE,AIR FORCE ACADEMY, DUNDIGAL, Hyderabad, Andhra Pradesh

Hp printer deshjet ink advantage 5200 series all in one not takink full print, only one fourth print is taking after given full print command. Sometime getting stuck and not able to take scan copy also. Fax facility also getting stuck. Papers are also getting stuck in between while printing. Setting are also not in systematic manner. Request solve the issue immediately for my office work and home work at my residence. Thanking you and your hp team.

Apr 11, 2020

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Mar 10, 2020

Updated by [email protected] Hp printer desk jet ink advantage 5200 series all in one not takeng full print, only one fourth print is taking after given full print command. sometime getting stuck and not able to take scan copy also. Fax facility also getting stuck. Papers are also getting stuck in between while printing. setting are also not in systematic manner .Request solve the issue immediately for my office work and home work at my residence. Thanking you and your HP team.

Verified Support

Mar 11, 2020

HP India Customer Care's response Hello Shokkumar,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number and HP unit's serial number along with the review link.

I'll get the issue fixed asap.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit the HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support

View replies

V

Vicky sarkar dada

from Powai, Maharashtra

Mar 19, 2020

First I was booked my gas cylinder second step I was goes for online payments through the link third step I proceed for payment through the debit card then that money is deducted from the bank. But my agency has said your payment is not done. I successfully paid the amount with paymantra you please send my amount refund back

hp printer deskjet ink advantage 5200 series all in one not taking full print only one fourth print taking after given full print comman - Comment #3664934 - Image #0

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I bought a hp laptop and made full payment for back to school offer in aug 2019 via redemtion code khhc452178kh. I have lost patience and looks like people who post here get the headset.

The promised headser has not been delivered.

It is a pity that people who are patient do not get the headset and people who complain get it. My understanding from last email in oct 2019 was that there were some logistics issues but should not that be applicable to all. How can headsets be delivered when people complain. Not professional at all.

Mar 4, 2020

Complaint marked as Resolved

The headset was delivered. This is prompt reaction from HP. They listen. I am happy.

HP India customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2020

HP India Customer Care's response Hello Ram,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

I've forwarded your details to the team concerned they will connect with you asap.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit the HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support

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Address: Ahmedabad, Gujarat

I have visited two service center of the hp.
They are not replacing my product my product is having a 3 years of warranty i bought it before one month from amazon.in. I bought an ssd of hp company so please help me.

They are not giving the proper answer. They are saying that you bought online so contact them.

So i request you to please help me

Apr 2, 2020

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2020

HP India Customer Care's response Hello Vicky,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number and HP unit's serial number along with the review link.

I'll get the issue fixed asap.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit the HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support

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S

Santhosh Adiga

from Bengaluru, Karnataka

Mar 3, 2020

We book HP gas from Mangunath Enterprises JP nagar. Each time delivery guy asks 30-50 rupees for delivery . Also my house is inside 2 kms radius of that gas distributor. This time the delivery guy have asked 50 rs for delivery . My consumer number is 673402.

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Address: Chikkaballapur, Karnataka, 562102

Hp customer service not good as my printer in service period,
As i complained about my inktank 319 printer in service period but they made delay 1 and half month and told me that ur service peroid expired,, now also i have bought hp laserjet m1136 mfp printer 6 months ago that too also now i complained 1and half month ago in urgent situation but till now they are not responding to the calls,, hp service executive told within 2 days service will be done but even not picking calls,, waste hp service

HP India customer support has been notified about the posted complaint.

Feb 25, 2020

Updated by [email protected] HOW AND WHY THIS COMPLAINT MARK AS RESOLVED

Hp customer service not good as my printer in service period,
As i complained about my inktank 319 printer in service period but they made delay 1 and half month and told me that ur service peroid expired, , now also i have bought hp laserjet m1136 mfp printer 6 months ago that too also now i complained 1and half month ago in urgent situation but till now they are not responding to the calls, , hp service executive told within 2 days service will be done but even not picking calls, , waste hp service

Verified Support

Mar 02, 2020

HP India Customer Care's response Hello Ramesh,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number and HP unit's serial number along with the review link.

I'll get the issue fixed asap.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit the HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support

Mar 08, 2020

Updated by [email protected] hello HP TECHNICAL AS IM MENTIONED MY NUMBER AND TOLD ABOUT PROBEM BUT STILL NOT RESPONDING TO THE ISSUE WHY THIS NEGLIGENCE ABOUT THE CUSTOMERS ISSUES,

REPLY ME

HOW AND WHY THIS COMPLAINT MARK AS RESOLVED

Hp customer service not good as my printer in service period,
As i complained about my inktank 319 printer in service period but they made delay 1 and half month and told me that ur service peroid expired, , now also i have bought hp laserjet m1136 mfp printer 6 months ago that too also now i complained 1and half month ago in urgent situation but till now they are not responding to the calls, , hp service executive told within 2 days service will be done but even not picking calls, , waste hp service

Sep 16, 2020

Updated by [email protected] hello HP TECHNICAL AS IM MENTIONED MY NUMBER AND TOLD ABOUT PROBEM BUT STILL NOT RESPONDING TO THE ISSUE WHY THIS NEGLIGENCE ABOUT THE CUSTOMERS ISSUES,

REPLY ME

HOW AND WHY THIS COMPLAINT MARK AS RESOLVED

Hp customer service not good as my printer in service period,
As i complained about my inktank 319 printer in service period but they made delay 1 and half month and told me that ur service peroid expired, , now also i have bought hp laserjet m1136 mfp printer 6 months ago that too also now i complained 1and half month ago in urgent situation but till now they are not responding to the calls, , hp service executive told within 2 days service will be done but even not picking calls, , waste hp service

hello HP TECHNICAL AS IM MENTIONED MY NUMBER AND TOLD ABOUT PROBEM BUT STILL NOT RESPONDING TO THE ISSUE WHY THIS NEGLIGENCE ABOUT THE CUSTOMERS ISSUES,

REPLY ME

HOW AND WHY THIS COMPLAINT MARK AS RESOLVED

Hp customer service not good as my printer in service period,
As i complained about my inktank 319 printer in service period but they made delay 1 and half month and told me that ur service peroid expired, , now also i have bought hp laserjet m1136 mfp printer 6 months ago that too also now i complained 1and half month ago in urgent situation but till now they are not responding to the calls, , hp service executive told within 2 days service will be done but even not picking calls, , waste hp service

hello HP TECHNICAL AS IM MENTIONED MY NUMBER AND TOLD ABOUT PROBEM BUT STILL NOT RESPONDING TO THE ISSUE WHY THIS NEGLIGENCE ABOUT THE CUSTOMERS ISSUES,

REPLY ME

HOW AND WHY THIS COMPLAINT MARK AS RESOLVED

Hp customer service not good as my printer in service period,
As i complained about my inktank 319 printer in service period but they made delay 1 and half month and told me that ur service peroid expired, , now also i have bought hp laserjet m1136 mfp printer 6 months ago that too also now i complained 1and half month ago in urgent situation but till now they are not responding to the calls, , hp service executive told within 2 days service will be done but even not picking calls, , waste hp service

hello HP TECHNICAL AS IM MENTIONED MY NUMBER AND TOLD ABOUT PROBEM BUT STILL NOT RESPONDING TO THE ISSUE WHY THIS NEGLIGENCE ABOUT THE CUSTOMERS ISSUES,

REPLY ME

HOW AND WHY THIS COMPLAINT MARK AS RESOLVED

Hp customer service not good as my printer in service period,
As i complained about my inktank 319 printer in service period but they made delay 1 and half month and told me that ur service peroid expired, , now also i have bought hp laserjet m1136 mfp printer 6 months ago that too also now i complained 1and half month ago in urgent situation but till now they are not responding to the calls, , hp service executive told within 2 days service will be done but even not picking calls, , waste hp service

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Address: Panipat, Haryana, 132103

I was purchased a hp pen drive 64 gb before 05 months ago from the amazone and also got the 2 years replacement warranty, so at present my pen drive is not working. When i connect it with my pc it was not shown in my pc. So please tell me what should do? Or please tell me where is the service center of hp pen drive who can help me regarding this type of issues please i humbly request you to solve this problem.
Name - kamal sharma
My mobile no.-[protected]
Address:- samalkha, panipat, haryana

Mar 26, 2020

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2020

HP India Customer Care's response Hello Kamal,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Please visit the HP authorized service center for assistance on HP pendrive.
https://support.hp.com/in-en/service-center

NOTE: Considering security reasons and the protection of your information, it is recommended that you remove your phone number from this post.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit the HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support

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Address: 555/1, Krushanand Colony,, Kasba Bawada, Kolhapur, Maharashtra, 416006

I had purchased laptop order number
[protected]. Even i had ordered new year card and extended warranty. The customer care had told me that they will share details of it but they haven’t shared anything yet. Even i had mailed them but they still haven’t shared the details. They have taken almost 1 month but still i dont have anything. Hope you will help me as soon as possible. I had attached screenshot of purchased order.

+1 photos

Mar 22, 2020

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Feb 19, 2020

Updated by pritam kashid Screen shot of mail

Verified Support

Feb 20, 2020

HP India Customer Care's response Hello Pritam,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

I've forwarded the details to the team concerned they will connect with you asap.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit the HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support

View replies

T

teja93900

Mar 10, 2020

Actually my laptop(HP PAVILION 15CS1000TS) is getting screen shaking while using much time and the performance of laptop also getting slow frequently.The display shaking is the main problem in the laptop.So, Please solve it as early as possible and try to get my laptop works much much better with high speed internet connectivity

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Address: 528 bhadra district hanumangarh Rajasthan 335503, Hanumangarh, Rajasthan, 335503

Hello sir mane hp ka 2135 deskjet printer flipkart se online buy kiya tha sir printer ki one year ki warranty thi sar printer me scanner ki problem thi sir mane bar bar customer se bat ki bo bol rahe hai. ki ap ki problem solve ho jayegi ap ke ghar technicial bhej diya hai. lekin ghar par koi nahi aata hai thik karne ke liye
sir hp wale bar bar bevkuf bana rahe hai plz help sir

+1 photos

Mar 21, 2020

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2020

HP India Customer Care's response Hello Anil,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number and HP unit's serial number along with the review link.

I'll get the issue fixed asap.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit the HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support

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I bought my hp laptop with back to college offer in august, 2019. I registered for the offer online after a few days and paid 5097 for all the additional things. I was told that i will receive the bang & olufson beoplay h4 headset within 4-8 weeks maximum. It has been more than 6 months now and i have still not received the headphones.
The customer care representative says it will take more time and the inconvenience is due to issues in importing it from another country. Even though the same headset is available in india, they are not delivering it.
Bad customer service.
Please resolve this issue as soon as possible.
This is my redemption code: ysqt942397ys

Mar 2, 2020

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2020

HP India Customer Care's response Dear Kunal,

I am sorry for the delay and inconvenience caused to you.

As per the update, your case is already escalated to the concerned team and they will connect with you.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit the HP technical support website (www.hp.com/in)

Please visit the HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support

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I had purchased my hp pavilion x 360 13 with serial no. 8cg6343dvd, part no. Y8j06pa in the month of october 2016.
Ever since i had purchased the hp laptop, i never had the satisfaction o[censored]sing the laptop as problems started creeping up as can be seen from my case ids no. [protected], [protected], [protected] & [protected]. The problem faced was that the cursor was on its own functioning without even touching the touch-pad. This i came to know now that the problem is not with the touch pad but with the touch screen.
The laptop had warranty of three years and as can be seen from the service extended that temporary solution was provided so as to avoid incurring huge cost to the company as the touch screen should have been replaced instead of the touch pad thus fleecing the customer and compromising their service, which hp is very well known for.
I request through this forum to arrange to replace the touch screen free of cost as this problem had surfaced during the warranty period itself and permanent solution was not provided.
Hope, hp, india will do the needful in case customer satisfaction is their prime motto and not otherwise.

Feb 28, 2020

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2020

HP India Customer Care's response Hello Gnanasekaran,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

I've forwarded your complaint to the team concerned they will connect with you asap.

Note: Request you to delete the case and asset information from public post for security reasons.

I am an HP employee.
If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit the HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support

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I bought my hp laptop with back to college offer in august, 2019. I registered for the offer online after a few days and paid 5097 for all the additional things. I was told that i will receive the bang & olufson beoplay h4 headset within 4-8 weeks maximum. It has been more than 6 months now and i have still not received the headphones.
The customer care representative says it will take more time and the inconvenience is due to issues in importing it from another country. Even though the same headset is available in india, they are not delivering it.
Bad customer service.
Please resolve this issue as soon as possible.

HP India customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2020

HP India Customer Care's response Dear Kunal,

I am sorry for the delay and inconvenience caused to you.
Could you please email your redemption code to hpsupport.[protected]@hp.com so that I can get this addressed?

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I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit the HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support

Jan 21, 2020

Updated by kunal135 Your e-mail seems to be protected, I can't see it. This is my redemption code: YSQT942397YS

Jan 25, 2020

Updated by kunal135 Hello??? Any update on this??

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A

Akheel Khaji

Feb 6, 2020

My HP new printer is not working properly please attend my complete.

Akheel Khaji's reply, Jan 18, 2020

My HP new printer is not working properly

S

sambob

from Guntur, Andhra Pradesh

Feb 12, 2020

Plz cancel my registration number

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