HTC India Complaints & Reviews

I would to say that htc was a good phone i used 620g desire and 816g desire,
But i have a problem in your service..
Here some days ago while i updating my 816g it's boot system was crashed and i went in your service center here in agra
I think that was of hcl.
There they said tmmrw u come over here and you will get your phone.
And one day i went dere. Now they tell dere is fault in my mobile mother board.br...

Dera team,
i m from amritsar
i have given my earphone in your service centre at lawrence road, nehru shopping complex approximately 10 days ago. they told me to collect new earphone on monday i.e. 23 May 2016 but today also they told me that they need one more week to replace my earphone.
this was not expected from your side because while i m purchasing your phone you told us to give us the best service but now......

I m a constant user of Htc and many in my contact uses the product. But this time I am highly disappointed with the product. I was using htc 820 desire and it worked well for a year until 2 days ago when it said to update to the latest software and I did and after that it turned off and is not starting. I took it to htc service centre Agra and they said my phone's motherboard is crashed. This is the fault on the part of the company. Kindly...

Htc sucks! I feel i would have never shifted from samsung to htc. The camera lenses are so delicate! You have to covrr your whole phone like a 1 day old baby. On top of that you guys have collection centres and not authorised centres. And the whole process takes a month, while you certify it to be 15 days. I am telling you. If my phone does not come back within 15 days, i will see you in consumer court with hell a lot of people....

I have submitted my handset for repair on 7th may 2015 and the same was under warranty and it was told to me that the same will be repaired within 15 days. They don't pick the phone nor they have provided me any specific timeline by when the phone will be repaired.

It's really tough for me to work without a phone and it's being a day-2-day need.

Please help me. If they are not able to repair the phone then they...

Hi sir
I have visit 2 times of nearest htc center but they have no solution for us .if there are no solution for customers than shutdown same .they have corrupt files and saying i'll call you .they are not able to solve problems than why they sit .i think this is worst service ever, so many customers are disappointed with them .my phone have problems that cant't switch on if I off it. kindly solve my problems and don't compel me to...

I am pankaj from karnal. i have given my mobile on service centre on 2nd may 2016. they told me they will give it back to me maximum 15 days. 9 days i didnt asked them abut my phn. but beacuse of an emergency problem. i need my mobile. i went there and asked them. they reparied my mobile or nt.but they said they had not got the part from the company. after 4 days 1 asked them again but they reply me the same we hadnt recieved part till nw....

Hello,
I am a loyal htc customer, since 2012 i been using just htc mobiles, i been totally satisfied from htc side till previous experience. But with my present mobile "htc one e9+" which i bought on 9/2/16, i m continuously facing a single issue agn and agn tht 'rear camera glass is catching dust frm inside', whn i purchased piece rear camera glass was already gaining too much of dust making camera picture quality weak. I am too...

I have bought my htc desire 828 on 03.05.2016 from m/s anmol watches & electronics (P) ltd., chandigarh. The set starts malfunctioning and i reported my problem at your service center at jalandhar on 13.05.2016. I got my set back after loading the whole software anew. The set again hangs up on the morning of 20.05.2016 and i approached again the same service center at about 5.00 pm. I again told to come on next day with again after loading...

My htc imei no [protected], & srial no. Lc56db425151 during the time of purchase the mobile dealer was confirm us if any problem within one year htc replace the mobile but last 6th months my htc phone have 3 times same problem (Ringer) and when i am go to service center they are always saying me pls deposit your phone for 15-20 days and they are not provide any back up phone and behaviour of service center also not good. I am not sending...

Sir, I VINAY KUMAR living in faridabad was having software problem with my HTC 828, then I went to the service centre address SCF-135, Sector-17, Faridabad, Haryana 121001, i have seen that not even a single customer is satisfied by their sevice (i have visited there 4 times) and they have
not solved my -problem till now after 5 days of submitting my mobile .
Please either change the staff or please take some steps regarding...

As mentioned in earlier complaint registered with id 1284864, issue was not properly resolved even though with so many interaction with customer service people and escalation team, device with imei: [protected] and ticket no: [protected] which i received from receiving point was not in proper condition consisting of many scratches on body and panel, same old over heating issue that too near ear piece while calling, and blurry image...

Sir, i am dulal chandra das (Mobile [protected]). I was buying htc desire 720 dual sim smartphone{imei no [protected]/[protected]} from contai mobile store. Since then i was facing back camera problem i. E back camera take pic perfectly without flash but with flash (Probably night) the pic shows red mostly nothing to understand. I was then go to mobile shop, they took my handset 4 to 5 days and gave me mobile, i saw same problem the...

I am a htc user residing in india. about a couple of months ago i bought a htc 820G+ handset from flipakart. of late i have been having some problems while playing vedios...Whenever i am playing a video it is showing hardware accleration error ...and the vedio is being constantly interupted...what shhould i do??? i also am facing the problem of my handsets charge draining very quickly... please advice me on what i should do???...

I spend 38000/- behind my HTC ONE ME DUAL but within 5 months I found major issues in it and customer service taking too long time for repair and they did not give me replacement. Then after 5-7 times I visit servive center but no fixing in problem and also dening to give me detail service report of these all services. Please take quick and effective steps against HTC or put stay on selling of HTC in Indian market if they not provide appellet...

Please do not buy htc handset as the company do not know the criteria for qualification of dropped test on smart phones, the display screen of smartphones gets shattered easily without any external marks/ damages and the screen cost is too high.
In usa htc is selling the product on htc advatange scheme that within one year if the display or any other problem, its will be repaired free of cost.
Previously i used many brand like...

Sir

Htc mobile purchase date 3-1-16
Htc 728g imei no.[protected]
Rs. 15000.00 fuly

Nots:
1) any time disconnet network my phone when purchase phone after 15 days
2) rajkot htc service centar reparing my phone but not propalry ans me. Rajkot ser. Date 6-4-16 p/n no.99hafn006-00
3) rajkot area mgr mr. Gadhvi mo.[protected] his says u phone are verry vell working but i am verry...

Complaint pending since 1 month and customer service is so misleading and stretching the issue without any proper acknowledgement.

I am writing to you to raise an issue about: htc mobile phones and my purchased model htc desire 826, imei [protected].

Please note that, i have already escalated this issue to htc escalations team and i am facing several issues for my htc device with malfunction in camera, overheating,...

Hello every user of htc mobile. This is to inform that htc has the super pathetic service we have ever experienced. Remember I am not talking about any specific handset nor any specific service center. Htc is not able to satisfy their customer in terms of mob and services.

htc dont have their own service center in India. They have just outsourced their service center to HCL, TVSE and customer service department to Convergys...

I purchased my handset in 2014..nd dat tym d android version of the phone was kitkat(4.4.4) nw itz 2016 nd till i didnt ev get the update of lolipop(5.0.1)..all the version of 820 got marshmallow (6.0) update till now i didnt get it...what is the problem in ma handset dat m nt gettin update of marshmallow..all ma friends got the update...is there no update for ma handset.....