Claimed

HTC India Complaints & Reviews

1
Last updated Apr 21, 2023
Complaints 2269
Resolved
396
Unresolved
1873
Quick Links
Statistics
Share
Contacts

File a complaint to HTC India

Having problems with HTC India?

File a complaint and get it resolved by HTC India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HTC India
Customer Service Contacts

HTC India Phone Numbers

Toll free
1800 266 3566
227
125

HTC India Website

HTC India Head Office Address

E-99, 1st Floor, Lajpat Nagar -II
New Delhi
New Delhi District
Delhi
India
110024

HTC India reviews & complaints page 28

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rjrjrj
from Delhi, Delhi
Report
Copy

Service is unsatisfied

Address:Ahmedabad, Gujarat, 380054

Dear team,

I m raj patel using htc desire 826

On saturday 27th march 2016 i have given my phone for service, there is an issue regarding headphone jack was not working and battery reduce fast they told me that your phone will be repaired at 3pm i called them at 2pm and executive said your phone is ok and i went their for collect my phone,

When i received my phone problem was same for headphone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Janani Vardini
from Mumbai, Maharashtra
Report
Copy

Htc display damage

Address:632104
Website:www.htc.com/in/contact/chat

Hi This is Janani. just a month ago my htc e9 mobile got broken in a small accident and display got crashed. i have checked with service centre in nungabakkam they have given me a shop address in anna nagar wen i contact them i was told it will take just twodays to change the display, after two weeks they have returned my mobile sayin display is not available in the market, when i called another HTC service centre in anna nagar which has...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akash Shubham
from Jabalpur, Madhya Pradesh
Report
Copy

Cell phone missing

Address:Jabalpur, Madhya Pradesh, 482001

I was traveing l from Rojkot to Jabalpur in rajkot rewa express coach No AC B1. passing thorugh surat station towards Bhusawal station, this incident is happen around 1030 pm dated 27 Mar 16. while train moving at a slow pace, a men jumped in hit mobile out of my hand. the mobile out of the train and he also jumped off the train.i also jumped off the train tried to catch him, i caught is hand but it slipped and he rain away.
The...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
X
xfac
from Delhi, Delhi
Report
Copy

Repair not done

Address:495001
Website:www.htc.com

Neglegence by the service center
I bought a htc 820s barley a year ago..a couple of months ago it started giving problems related to wifi and blurtooth antenna. The range was so poor that the bluetooth stopped working at range of 10 feet n wifi would drop after 10 meters.
Gave the smartphone to the service center and received it after a few days stating that the problem is resolve..but voila its still the same...what the hell...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:122018

Hi I am Mandeep Bajaj,

My HTC 616 was getting hanged quite often which was creating hassles for me so I decided to get it repaired from authorized service center and since I bought my phone from CROMA so I thought of getting it repaired through them as due to my work schedule I could not go to HTC service center.

On March 8th when I was in office my phone got hanged again due to which I missed few important...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
afsa siddiqui
from Gurgaon, Haryana
Report
Copy

Screen glass break complaint

Address:New Delhi, Delhi, 110046
Website:www.htc.com/in

Ticket number-16ina[protected]
From the month of january.!!!

Well.. I want to say this is my first and the last time i am using this htc company in my life.. For sure i will be not using this again.. My biggest regret. However i have faced this inconvenience with your company 's service centre my phone from last 1month is with them but after calling so many times, and full of patience i have awaited for my 1st htc...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kv tulasi ram tulasiram
from Bengaluru, Karnataka
Report
Copy

Indifferent attitude

Address:560017
Website:www.consumercomplaints.in/new_complaint

Hi Team,

I have HTC 816G Dual Sim Phone. I recently faced few issues in the phone and decided to give it for service in HTC authorized service center 'TVS-Electronics LTD' in Basavamagudi, Bangalore-560004.
Numerous errors have cropped up after the service is done on my phone.

Instances to note:-

1) When I first gave the phone for service to solve the hanging problem the handset was under...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vaibhav Dwivedi
from Gurgaon, Haryana
Report
Copy

Htc one m8 eye (imei no.355991060101657)

Address:122001

Dear sir,
i submitted my phone on dated 19.02.2016 for charging and heating problem and now after one month customer care do not have any any information about my phone.

they said we took only 7-10 days to repair the phone but after one month i did not get my phone and When i call to the customer care they do not have any information about my phone.

i just want to what they do in one month
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AfsarAlam
from Kolkata, West Bengal
Report
Copy

Display issue

Address:Kolkata, West Bengal, 700073
Website:www.htc.com

Respected sir, i would like to draw kind attention towards the behaviour of service center. I md afsar alam resident of 24 sagar dutta lane, kolkata-73(India). I have purchased htc one e9s on 16th sept. 2015. Imei no-[protected], serial no- lc58tb200080. Handset was well & good both physically and electronically, till now my handset is in warranty period.I was travelling through train on 19th march 2016. My handset was in my pocket....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Joe Joe
from Delhi, Delhi
Report
Copy

Pathetic service rood customer care service

Address:605001
Website:www.htc.com

Hi All
I have giving my HTC desire 500 for display change, on 30 Jan 2016
Actually HTC protect is good I am not compliant about HTC Brand, but The service they can’t solve the Problem, better choose Samsung, apple or any other local Brand, they give best service not like rude talking HTC Customer care (Mr.Kamalesh ), you will get best result from other side,

My service center in Pondicherry, i given my phone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mishra2
from Kolkata, West Bengal
Report
Copy

Lcd broken now handset not working.

Address:Patna, Bihar, 800020
Website:www.biscoot.euniversal.co.in

Display not working due to lcd broken, we have three htc handset in my family all are insured by biscoot insurance but i fill your service is slow and you should provide facilities in various city's like patna, bihar....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sksaddam
from Kolkata, West Bengal
Report
Copy

Launched on feb 2016 with android kitkat

Address:Kolkata, West Bengal, 700002

Ihad purchased htc desire 626. Dual sim 4g model on march 2016. Its a tine where every phone gets marshmellow (6. 0) in the phone. This phone has a kitkat version. Bad man such a pathetic company. Camera quality is like chinese phones. Cheap product i want a replacement for that....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bharat Pasupulati
from Puttur, Karnataka
Report
Copy

Late service for phone

Address:Hyderabad, Andhra Pradesh, 500059

Dear Team,

Iam Bharat here, I had given my Phone HTC DESIRE 820 G +, to HTC service centre in Ameerpet. I had purchased the phone in the month of Jan 2016, I had issue with phone not getting charge, camera issue and first new call issue.

I gave phone to service centre last week Monday 14th . At that time I was told it will take two days to resolve issue. But till now no response from service centre, if I call...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
natarajan navy
from Karaikal, Puducherry
Report
Copy

Submitted on 09116 at trichy for display related issue

Address:613005
Website:HTC

My set was submitted on 09/01/2016 at trichy sri mobile solution for the display related issues. Tkt no 16 ina[protected].It was repaired and sent back to trichy on 28/01/16.But it was found faulty (As they said)so they returned to you for rectification with new tkt no 16ina[protected]. But till now iam not receipt the mobile.Iwould like to know the status of the set and when i likely to get .Please do needful to get soon....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vardham
from Mumbai, Maharashtra
Report
Copy

Mobile phone-htc one e9s

Address:4000076
Website:www.htc.com

I am htc customer ms.Sneha vardham(India) this is just to inform you that due extremely bad after sales service of htc i am filing this complaint. Suffering from more than a month due to my phone repair.
Old repair ticket number 16ina[protected]
New repair ticket number 16ina[protected]
Received two quotations old quotation saying rs.5200/- & new quotation for same device saying rs78190/-

Attached date of phone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashish1996
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Htc 820 s desire

Address:Pune, Maharashtra, 431601

Sir I m getting problem from last 3 months
Before 3 months I have give my htc 820 s for repair because it was heating a lot. After that my headphones was not working.. Now my charger is heating a lot. And dis phone has started heating again very much like previous. And I have bought this phone before 8 months. I have shown my phone to service center I said to replace my phone because dis phone is giving me trouble again and again....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kashyap prithani
from Tinsukia, Assam
Report
Copy

One x +

Address:Tinsukia, Assam, 786125

Hello my name is kashyap, and i have purchased htc one x+ with imei no [protected], i have purchased this cell in june 2013. now the problem which i am facing is that the cell is not getting on, it get on only if i plugged in the charger and get off as soon as i remove the charger. guwahati (assam) htc authorised centre as well as the call centre are saying that since the manufacturers have stopped making the model and other accessories...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sict
from Delhi, Delhi
Report
Copy

Cheating in billing

Address:Chennai, Tamil Nadu, 603203
Website:htc.com

Sir
I am very much disappointed by service center agent at TVSE-Chennai TVS Electronics Ltd, No:1, First floor, Gemini parson complex, Anna Salai, Chennai,
he took Rs 420 for earphone and send bill of Rs 365
sir i request u make my complain, its not about Rs 100, its cheating with customer like me.
Please cooperate and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sona_sonam
from Mumbai, Maharashtra
Report
Copy

Warranty period

Address:Mumbai City, Maharashtra, 400087

I purchased a new mobile(HTC 820S desire 820s Dual sim )on 8 sept 2016 which is still in warranty period. This device issue is No Power / Can Not Boot-cant power on fully dead.

I Submitted this device on 5 dec 2016 in HTC care service center thane Mumbai .They checked mobile and said as it is a hardware issue we will send mobile to Bangalore and after 5 to 7 days you will be intimated.

But even after 10 days...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
devendra_rajput
from Mumbai, Maharashtra
Report
Copy

Mobile under repair more than 45 days

Address:Kutch, Gujarat, 370001

Dear Sir / Madam,

My HTC handset screen was broken and submitted to near by HTC care in Bhuj, Gujarat with the CIN NO:- [protected] issued on 28/01/2016 .

I called them many times but I am not getting proper respond from them. So Peel's do needful action on this.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy