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Huawei Complaints & Reviews

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Last updated Sep 17, 2023
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Huawei reviews & complaints page 10

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H
Harish Chawria
from Pune, Maharashtra
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nexus 6p bootable loop issue

Address:411006

This is the common issue for all nexus users within or after one year or so... The fone goes into bootable loop issue and thus it gets freezes up and dies.

Huwaei support takes hands off of this issue saying that its and hardware issue and it would cost around 20 thousand to resolve it.

Thus they must provide and official solution for this or replace the handsets for the consumers....
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A
Ayoob Salari
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deceived by huawei

Reading about the new Huawei cellphones specifications, two weeks ago, I went to a Huawei sell center in Tehran to buy a new cell phone.
The person who were in charge of that sell center, told me that if you buy Nova 2 Plus, we will give you a gift card that worth 100000 toman. In addition to that, he said that this phone is guaranteed for 18 months; hence, I bought Nova 2 Plus. After I paid the total price, I asked about the gift...
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K
Kenny chen
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p9 phone has no gps

Address:48309

I would like to complain on my p9 phone.

My phone cannot be used for gps on waze and google at all.

The problem occured when my phone almost due on the warranty period. First of all, i thought it is the network problem. I have been complaint to the network provided. Changing sim card and even changed the network provider. Reinstore and delete the waze a number of times. The problem is sometimes can use and...
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M
Manuranjan sarma
from Jaipur, Rajasthan
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honor holly 2 plus (gold)

Address:560097

Hi,
My mobile sudden not getting 4g signal last 06/09/2017 & given to 08/09/2017 huawei authorized service center no 419 dr rajkumar road first floor 6th block rjajinagar b10. Mobile hooner holly 2plus (Gold) [protected] 2016-17/13749 date[protected] diagnose is going on & software issue. I mobile service ask to them its mother broad ask rs 6000/= e...
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C
Cha34
from Vada, Maharashtra
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hg532d

Worst product ever. Bought from amazon

Fraudsters are selling huawei products. No support is available for this product in india. But amazon is still selling and conning consumers.

The one i recieved initially had a faulty charger. Amazon replaced it after one month approximately (The courier people apparently were not in mood for pick up). Any ways i start using the router and after some days it is discovered...
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V
Vishesh Baveja
from Delhi, Delhi
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nexus 6p bootloop

Address:New Delhi, Delhi, 110018

Nexus 6p bootloop issue is no more a epidemic issue, its been seen around the globe along with nexus 5x phones for which lg took full responsibility for the same.
As per my knowledge a law suit was filled in us on april 18 2017, against google and huawei for providing free repairs and taking full responsibility for the issue.
When for the same problem lg took full responsibility then why can't huawei or google....
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K
Kamalakannan S
from Kottayam, Kerala
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poor service

Address:638011

Hi, i am using honor holy3 model device, this was given to you erode /tamilnadau service center on 28.08.2017 for service till now there no update.

The service center not responding and not piking up my call.

This is show your poor customer service in the market.

I will never recommend this to any one from here after.

Please refer attached service report....
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L
Lasisi
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honor 5x

My mum bought me a new huawei honor 5x when she went for shopping in china she them brought it home to nigeria. I connected to the internet input my gmail and some other important things like huawei id. It then brought the option o[censored]pdating my android 5.1 to marshmallow since i havent done much i decided to upgrade it and without having anything to backup i didnt bother. After the update was completed, it required the phone to restart which...
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P
parthmistry
from Mumbai, Maharashtra
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unacceptable service delay for honor 6

Address:380006
Website:www.huawei.com/en

It has been 13 days that i have given my handset at huawei service station - i am not getting any visibility even after repeated follow ups and even after raising the complaint to online support.

The problem they diagnosed is battery needs to be changed. And i was informed that it would take upto 7 days.

1. On 19th aug 10am, i gave the handset to huawei ahmedabad service center. Job sheet no: rnina0001s[protected]....
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P
pranali kode
from Mumbai, Maharashtra
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device lagging issue

1. Camera is lagging and not responding. Takes around a minute or two to open it. If camera's pro mode is on it's taking longer than usual to open the camera app. Sometimes camera app even stop responding need to close the app.
2. Getting black lines and squares on display several times while watching videos on youtube.
3. After turning on two functions simultaneously like bluetooth with wifi phone is getting hanged...
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L
lk11
from Punalur, Kerala
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delay in the servicing of handset

Respected sir/madam
I have given my honor 4x for battery servicing on 29/07/2017. I have given it on your authorised service center, cyber space, no:cc 61/2710 opp. Sangeeth mahal musicals, ravipuram, cochin-16, kerala
Ph :[protected]. They had told me to wait for 15 days and now its nearly one month. I will be moving leagaly to consumer court if i did not get my phone within this week. Hoping to have your attention on this...
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T
Tiju Santhosh
from Ernakulam, Kerala
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very poor service

Address:Ernakulam, Kerala, 683101
Website:WWW.CUSTOMERCOMPLAINTS.IN

I bought honor 8 lite on 28.05.2017 and i got a yellow shade on display and taken to service center on 08.08.2017 (Job no - hw17-a[protected]. Till now i didn't get any positive feed back from the service center or customer support. I registered complaint regarding service on 17.08.2017 (Comp. No[protected]. Only they all know is no parts for repair. If no parts i need replacement as phone is still on warranty....
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L
L Madhusudan Rao
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honor 6

Address:Rangareddy, Andhra Pradesh, 500060

I have purchased honor 6 two+ years back and its battery is down now. I am from hyderabad (Telangana) and my nearest service centre is sri vinayaka electronics, abids, hyderabad. I have several times tried to contact them on phone about the availability of battery, but either their phone is busy or they do not attend the phone. When i personally visited the service centre (Taking few hours permission from my office) with the instrument, they...
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R
Rishav Nath Pati
from Madanpur, West Bengal
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honor 6x ram management issues

After getting the last update for my honor 6x bln-l22c675b330, the ram management has deteriorated significantly. Previously after the nougat update around 2.2 gb used to be free of 3 gb. But after the update only 1.7 gb is free. The app's doesn't stay in background anymore and the phone starts to lag if many apps are opened. Please solve the issue....
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R
Rohan Kaikini
from Gurgaon, Haryana
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nexus 6p - crashes after ota update

Address:Gurgaon, Haryana

Huawei Reference: 38403231
I purchased the Huawei Nexus 6P 64GB on 9-April 2016.
There was an OTA update on 13th/14th July 2017. After this OTA update, my phone worked fine for a few hours. Then it automatically rebooted and since then it is stuck at the startup Google Logo, and is constantly restarting.

I called up the Huawei Customer Care on [protected]. I was told that there is no solution to this problem,...
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S
Saral Sharma
from Kanpur, Uttar Pradesh
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jio 4g network issue

Address:Lucknow, Uttar Pradesh

Sir maine jun 25- 2017 ko honor holly 2 plus liya tha. but mere handset me jio 4g network nahi rahta hai .jab hum city me tower ke just 100-200 meter duri par rahte hai to network aa jaata hain jaise hi hum waha se jaate h ki network chala jaata hai maine 1 baar service center lucknow me bhi dikhaya lekin problom wahi hai . plzzz sir meri help kijiye ......
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S
sainimohit
from Fatehabad, Haryana
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not repairing product

Address:Sirsa, Haryana, 125055

Hi,
This is mohit saini. I own a google nexus 6p phone. I bought this phone in dec 2015. It was running smoothly till 1 year. After 1 year it started slow down and hanging problem came in between.in june this year it switched off and didn't start again. Although it was out of warranty period still i have given it in huawei customer care for repairing on chargeable basis. They have kept it for almost a month and gave me back on 01/08/2017...
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V
Vasudev Kapoor
from Nagpur, Maharashtra
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fraud with customer

Address:New Delhi, Delhi, 110089

I bought an honor 8 on dated 30 june 2017 and it is extremely overheating all time. I logged a complaint against it at huawei service. After getting their no response i decided to refund it bcz it has burn my leg. Again i tried to call them they said we don't have any return policy. After asked with their manager they said we have 10 days of replacement policy.. They have already taken my 3 or 4 days to fix the issue. Instead of solving the...
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M
Mayukh Ojasvi
from Jamshedpur, Jharkhand
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I am complaining about service and service centre

Address:Muzaffarpur, Bihar

I have huawei honour 6x and it froze up on logo and not booting up so i came to service centre in muzaffarpur, bihar, india and it is the worst location is hard to find very small not enough for all customers to sit and a. C. Is switched off its very hot and they take a lot of time to provide to customers. It is literally the worst which makes me regrett buying huawei phone....
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H
Himanshu Kardam
from Mundi, Madhya Pradesh
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Honor 6x calling problem

Address:Ratlam, Madhya Pradesh, 457001

I m using honor 6x from about 3 months. When i updated it to nougat through updater it gave no problem but then i formatted it and till then jio to jio calls are not occuring. It automatically gets disconnected after ringing one time. Please try to solve this as fast as possible. I m very disappointed with this. I m not the only one but mostly all the consumers of honor 6x are complaining this and company is saying that they will release...
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