Huawei — overheating

Address:

Ernakulam, Kerala, 682015

My device honor view 10 is showing over heating issues while charging and also in normal use. already done cache clearing process, formatting, factory reset and done all primary solutions which none of any worked and also taken the device for more than twice to authorized service center as per hicare honor online instructions for diagnosis but the technicians could not find any solutions either and also send mails of bug reports to customer care which is service.hw.[protected]@huawei.com as per instructions. this customer care service is pathetic and very disturbing as none of them could find any solution for the issue raised.