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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

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Updated: Feb 18, 2026
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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 23

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A
abdullah2018
from Tadepallegudem, Andhra Pradesh
Apr 15, 2018
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Address: Rangareddy, Andhra Pradesh, 500030

Dear sir/madam

Its been a week since the drainage system in our lane is leaking and even after many complaints registered from other building members no one came to clean it.

Please ensure the cleaning of drainage must be done promptly.
I don't know whether this consumer complaint is working or not.

2-5-26, upperpally,
Happy homes suits lane,
Near pillar 202 pvnr expressway
Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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    V
    Ven007
    Apr 13, 2018
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    Address: Hyderabad, Andhra Pradesh, 500080

    Dear sir,

    I'm a resident of 1-4-27/72/2, padmashali colony bholakpur, since last four days on wards there is an leakage of drainage water out side of our home and going on the road.

    We went to and complained/ informed four times about this situation in water works board near boards club tank bund besides marriott hotel, but no use.

    I sincerely request you to send some one and look in to this matter as soon as possible

    Thanking you
    Ravi kiran
    [protected]
    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
    Since two day no water supply, We are facing drinking water problem. It is very serious take up and resolve.

    CVB CHARY
    [protected]
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      S
      Sayeed Ahmed Mohammed
      Mar 31, 2018
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      Address: Hyderabad, Andhra Pradesh, 500008

      Rain water is stopping/not flowing in front of my house, this is happening from last one year due to concrete road was down.

      While laying the concrete road, they have not down properly to flow the rain water and it is stopping in front of my house and becoming a pool of water

      It is making to very difficult for people to walk on the road. Address:
      H. No.8-1-332/3/a/119, line - 5, arvind nagar colony, tolichowki, hyderabad-telangana.

      I am attaching the videos which took today. 31-mar-2018
      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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        H
        Hamed Saif
        from Hyderabad, Telangana
        Mar 28, 2018
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        Address: 500049

        Hi,

        I have request the manager of madhapur branch hmwssb to provide me the proofs of given water connection to my house. I don't have any water connection nor any water meter nor i have submitted the application for water connection still i am getting water bill, last month i got water bill of 26, 000. When i went to ask the authority of madhpur branch they are not listening to me nor they are ready to provide me the proof which i have never submitted. They are saying me to pay the bill of 26000 which i never used and they are not even sending the bill to my house, nor any message. I got to know about the water connection last month. They are saying i have water connection from 2015. I request you to take serious action against them.
        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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          B
          bala2701
          from Hyderabad, Telangana
          Mar 22, 2018
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          Address: Hyderabad, Andhra Pradesh, 500038

          Hi sir,
          This is to bring to your notice that raghavendra garden apartments, located in s. R. Nagar, hyderabad-500038, telangana near venkateswara temple is receiving borewell water supply from a independent residential house using overhead piped connections. Please take action to stop this illegal business. Also do not disclose the identity of this complaint
          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
          Mar 21, 2018
          MI EF's response
          drain havy overflo
          May 08, 2018
          Updated by bala2701
          No action taken so far on this complaint.
          Hevy flow last 15 days
          A water supply pipe that supplies drinking water to areas in Mylargadda / Sitafalmandi is leaking badly resulting in wastage of water. The location of the leakage is opposite Gharonda Sargam Apartments ( adjacent to Pragati High School) in the cemented lane opposite Bank of Baroda, Chilkalguda Branch.

          Please have this attended to. Thank you.
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            F
            firoz.syed
            from Hyderabad, Telangana
            Mar 15, 2018
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            Address: Hyderabad, Andhra Pradesh, 500008

            We do not have manjeera water supply in our area for more than 4 days now, please look into the issue, there was a digging done some time back by the ghmc people for electrical line i guess that broke the water supply line, line man said it's repaired yesterday but still not water supply, i would request team to look into this issue and fix it asap
            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
            I reside in altaf nagar 10-4-12/4 and our area does not have water supply from 6 days.
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              R
              R S Goel
              from Hyderabad, Telangana
              Mar 12, 2018
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              Address: 500110

              Hmww & sb hyderabad, changed water meter of my house no. 91, prashashan nagar, jubilee hills recently under a project undertaken by hmww&sb. Contractor has not done proper work. Water is leaking profusely from the junction of water meter with existing pipe. Immediate action is required to be taken to avoid wastage of precious water.
              R s goel, ias retired
              Email: [protected]@gmail.com
              Cell: [protected]
              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
              Since today morning the drainage in front of our house has started over flowing
              Near Al Ameen cafe, Opp. Family store, 11.3.577, new mallepally, hyd.

              15th March 2018
              Pl. Cleaning of drainage in my house can[protected]
              Main supply line broken / damaged while laying drainage pipe at above road. We made written complaints in writing, all the street residents without much results. Please look into the matter immediately.
              Supply to residents affected since one month. We request the authorities to look in to the matter immediately.

              Best regards

              ss panchavati
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                S
                from Guntur, Andhra Pradesh
                Mar 11, 2018
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                Address: 500039
                Website: Www.hyderabadmetrowadtersupply

                Dear sir, we consumer can no.[protected] residing at house no.2-20-2/14, ganesh nagar colony, road no.2, lane no.4, uppal, hyderabad-39 is complaining that we r not receiving drinking water through tap since 1 month due to not releasing the main line with sufficient pressure. Kindly ask your line men to verify and rectify the same at the earliest.
                Kindly do the needful. Thanking you

                Yours faithfully
                S m wali, can no.[protected]
                H no.2-20-2/14, ganesh nagar colony, uppal, hyderabad -39
                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                I am not getting water supply through Water Tap for the last 15 (fifteen) days. My CAN No.[protected]. I paid the latest Bill on 02.03.18 vide receipt No. R[protected]. DIV/SEC 13/1323. No back log pending.

                PV JAYARAM,
                H.No. 19-109 Gautham Nagar
                Malkajgiri
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                  S
                  sameer8918
                  from Hyderabad, Telangana
                  Mar 7, 2018
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                  Address: Hyderabad, Andhra Pradesh, 500005

                  Hidayath ullah
                  Hyd
                  To
                  The municipal corporation of hyderabad

                  Subject: complaint letter regarding no drainage line in our locality.
                  Bandlaguda patelnagar, chandrayangutta hyd.

                  Respected sir,

                  We are living last 5 yrs in this area but here no drainage line last 5 yrs we are facing a severe drainageproblems.
                  I request you to solve drainage line problem

                  Thanking you
                  Yours truly
                  Hidayat ullah
                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                  Mar 14, 2018
                  Desu Narasimhaiah's response
                  Read Mobile no registerd earlier wass [protected] and change to new no requested is [protected] similarly
                  Regd Email id was [protected]@73 Gmail.Com and change requested is new Id [protected]@rediff mail.com
                  My Can No is[protected] and I am the Owner of the property
                  Dear sir I would like to change My Reg mobile no and email id which was registered erronously earlier for the can no[protected] In Hydrabad metro water works Details are as below
                  Existing record Change requested
                  Mob No [protected] [protected]
                  Mail Id [protected]@73 Gmail.Com [protected]@rediff mail.com
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                    F
                    Fayaq Hussaini
                    from Hyderabad, Telangana
                    Mar 3, 2018
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                    Address: Hyderabad, Andhra Pradesh, 500008

                    The water works had stopped supplying water to tolichowki and shaikpet from shaikpet filling point since january 2018.

                    Although the customers of other areas are being supplied with tanker, why did this happen at shaikpet!

                    I ask the responsible members to look into the matter and resume the service.

                    Also the tanker is not complimentary we pay for it and we need an answer.
                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                      V
                      V.SUNDARESAN
                      from Hyderabad, Telangana
                      Mar 3, 2018
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                      Sir, earlier our area was getting regularly water supply on alternate days. But now for the past two months, the supply is very irregular and it steches to 5-6 days also.
                      What is paining is that, there is a regular supply to just adjoining street (Street next to more super market). I jus do not understand this way of supplying to only one street only and leaving the immediate adjoining road..
                      This type of partiality should not be followed.
                      Every one in the same area should get regularly.

                      Pl help us.

                      A big thank you from all o[censored]s in this colony.

                      Wg. Cdr. V. Sundaresan (Retd)
                      21, sainik enclave, sainikpuri
                      Secunderabad-500094

                      Regd. Mob. No.[protected]
                      Can no.[protected].
                      E-mail: [protected]@rediffmail.com
                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                        R
                        ravihmwssb
                        from Hyderabad, Telangana
                        Feb 28, 2018
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                        Address: 500026

                        I have made a comment on 18.02.18 registered vide no 8318 on hmwssb helpline no 155313. It is still not attended though more than 10 days has elapsed. Huge volume of water is going daily waste. Water leakage is happening opposite to st johns sports foundation ground, teachers colony, east marredpally, secunderabad - 500026. I have also visited the water works office at nehru nagar east marredpally too and informed about the pipe burst. I request the concerned authorities to take immediate action to plug the leakage. Urgent urgent urgent.
                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                          T.Goverdhan
                          from Hyderabad, Telangana
                          Feb 16, 2018
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                          Address: Rangareddy, Andhra Pradesh, 500078

                          Water supply to the residential building bearing no8-2-616/r/a, at road
                          No.11, banjara hills, with supply bearing no. Can[protected] has been
                          Disconnected a year ago yet the concerned officials raising the demand
                          Bill with out any supply while dodging our plea for conversion of supply
                          From commercial to domestic category, which is pending past2yrs.
                          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                            kittu499
                            from Hyderabad, Telangana
                            Feb 15, 2018
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                            Address: Ranga Reddy, Andhra Pradesh, 500092
                            Website: www.hyderabadwater.gov.in

                            Since the past 10 days, boduppal municipal corporation, in boduppal area, has stopped supplying drinking water. When inquired about it, they are giving unreasonable explanation that drinking water pipeline has been damaged, and it takes time.

                            If that's so the reason behind it, today while looking inside the tank, there was heavy drainage smell coming out from drinking water which is supplied from the pipe inside houses. And more soever, boduppal municipal corporation has failed to give a complaint number, nor the people working inside the corporation is taking a complaint.

                            It's huge problematic for people to live without drinking water for 10 days now, and still don't know how long does it take to complete the work (Which said., drinking water pipeline has been damaged).

                            And even if the pipeline has been fixed, there is now huge problem of this pungent smell of drainage and the water is really rotten when it comes out of the bucket.

                            Ghmc should take severe actions against these mistakes against "hyderabad metropolitan water supply & sewerage board [hmwssb]" and as well as "boduppal municipal corporation".
                            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                              S
                              Sebastian Vicky
                              from Kodar, Telangana
                              Feb 15, 2018
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                              Address: 500003

                              9-1-137/l
                              50, sebastian road
                              Hyd - 500003
                              15th feb 2018
                              Mob:[protected]
                              To,
                              The public health officer,
                              Municipal corporation of greater ghmc.
                              Public health and sanitation department.

                              Subject: complaint letter regarding bloackageof drainage in our locality.
                              Respected sir,

                              We are totally five hundred families residing in our locality. We are facing a severe problem of growing problems of blockageof drainage for the last 9months in our locality.

                              This blockagein drainage causes the problem of bad odour and leads to growth of mosquitoes which may lead to malaria. Small children playing outside the door have already affected by diarrhoea. Sometimes we feel vomiting and nausea.

                              We have already given many complaints to our local authority. They are always giving us empty promises and doing nothing. So kindly am requesting you to look into this matter personally. If you do the needful then i shall be very much thankful to you.
                              Thank you,
                              Yours faithfully
                              All society or colony member
                              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                Ramesh Kumar Pooboni
                                from Hyderabad, Telangana
                                Feb 11, 2018
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                                Address: Hyderabad, Andhra Pradesh, 500059

                                Respected sir/madam
                                I am ramesh kumar, r/o. H. No 16-1-440/a/1, saidabad, poosalabasti, hyderabad. For the last one week we are getting contaminated water in our municipal water line and when checked we found that drainage water getting mixed with
                                Municipal water line. We are unable drink this contaminated water because of bad smell and other foreign particles.
                                Please attend our problem as soon as possible.
                                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                  Senthilsuja Kumar
                                  from Guntur, Andhra Pradesh
                                  Feb 1, 2018
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                                  Address: Hyderabad, Andhra Pradesh, 500010

                                  Drain water overflowing bad smell not attending by munciple people
                                  Drain overflowing and accumulating on the roads and spreading to neighbour houses causing seviour bad smell and mosquitoes spreading rapidly as so many families are suffering due to the overflowing of drain, awaited for quick response.
                                  Macha bolarum
                                  Rukmani enclave
                                  Sundharam colony
                                  Road no 3

                                  Senthil kumar
                                  [protected]
                                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                    I
                                    innovative things
                                    from Hyderabad, Telangana
                                    Jan 25, 2018
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                                    Address: Hyderabad, Andhra Pradesh

                                    Hello sir
                                    We are from sri ram nagar colony, shamsheguda, jntu, kukatpally
                                    We are facing lot of water problem in our colony since many days. Water men and line men both are showing their negligence regarding water.
                                    In other area near to us, water men giving water for 2hours with a forced water flow. For us not even for 1hour and that too with a low force. He is not giving water for 2days once, sometimes he is giving for 8 days once. Water is not at all sufficient.
                                    Please sir please take action and help us
                                    We want water for every 2days, with force flow and for 2hours or 1half hour.
                                    Please take action on
                                    Water men phone number [protected]
                                    Line men ravendra reddy phone number [protected]
                                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                      Gangadhar Rao Venkata Doddi
                                      from Hyderabad, Telangana
                                      Jan 22, 2018
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                                      Address: Hyderabad, Andhra Pradesh, 500049

                                      Sir,

                                      Water is leaking continuously from the manjeera main line, in front of hema durga heights apartment, fci colony, miyapur, beside cine town.

                                      The water is leaking for the past 3 to 4 months.

                                      I gave repeated complaints to the line man, but it is not being repaired.

                                      I feel very sad on loosing so much precious water daily.

                                      Please fix the leak asap.
                                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                                      I am having water connection since 2014, meter was damage later i replace with new meter in 2016 but bill till date it shows no Meter and charge extra every month rs 299 from HMWS&S B,
                                      My Can #[protected]
                                      please update the data base and reduce the charges for no meter reading from my account.

                                      thank you
                                      zakiuddin
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                                        hmsk1963
                                        from Delhi, Delhi
                                        Jan 19, 2018
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                                        Address: 500080

                                        Respected sir, this is herald mathias selva kumar with the can no :[protected] from bhoiguda secunderabad, wants to bring to your notice that i did not receive the water bill on time i waited till 16/1/18 so i have paid my monthly water bill of rs. 625 on 16/1/18 around 1:30 pm, through mee-seva, at moulali. And again i have received the water bill on 17/1/18, without knowing that i have paid already, my wife she paid the bill again, my humble request please credit this rs. 624 in my account so that i don't need to pay in february. 2018. Thanks and regards. Selva kumar, mobile no:[protected]
                                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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