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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

www.hyderabadwater.gov.in
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Updated: Mar 19, 2025
Complaints 920
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So far, so good. Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] will keep up the work and continue to help more customers with their concerns even better 🤝
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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 23

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V
Ven007
Apr 13, 2018
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drainage overflowing on road

Address: Hyderabad, Andhra Pradesh, 500080

Dear sir,

I'm a resident of 1-4-27/72/2, padmashali colony bholakpur, since last four days on wards there is an leakage of drainage water out side of our home and going on the road.

We went to and complained/ informed four times about this situation in water works board near boards club tank bund besides marriott hotel, but no use.

I sincerely request you to send some one and look in to this matter...
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S
Sayeed Ahmed Mohammed
Mar 31, 2018
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rain water is stopping/not flowing in front of my house

Address: Hyderabad, Andhra Pradesh, 500008

Rain water is stopping/not flowing in front of my house, this is happening from last one year due to concrete road was down.

While laying the concrete road, they have not down properly to flow the rain water and it is stopping in front of my house and becoming a pool of water

It is making to very difficult for people to walk on the road. Address:
H. No.8-1-332/3/a/119, line - 5, arvind nagar colony, tolichowki,...
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H
Hamed Saif
from Hyderabad, Telangana
Mar 28, 2018
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request for documents

Address: 500049

Hi,

I have request the manager of madhapur branch hmwssb to provide me the proofs of given water connection to my house. I don't have any water connection nor any water meter nor i have submitted the application for water connection still i am getting water bill, last month i got water bill of 26, 000. When i went to ask the authority of madhpur branch they are not listening to me nor they are ready to provide me the proof...
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B
bala2701
from Hyderabad, Telangana
Mar 22, 2018
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illegal water supply

Address: Hyderabad, Andhra Pradesh, 500038

Hi sir,
This is to bring to your notice that raghavendra garden apartments, located in s. R. Nagar, hyderabad-500038, telangana near venkateswara temple is receiving borewell water supply from a independent residential house using overhead piped connections. Please take action to stop this illegal business. Also do not disclose the identity of this complaint...
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F
firoz.syed
from Hyderabad, Telangana
Mar 15, 2018
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no water supply in al hamra colony shaikpet

Address: Hyderabad, Andhra Pradesh, 500008

We do not have manjeera water supply in our area for more than 4 days now, please look into the issue, there was a digging done some time back by the ghmc people for electrical line i guess that broke the water supply line, line man said it's repaired yesterday but still not water supply, i would request team to look into this issue and fix it asap...
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R
R S Goel
from Hyderabad, Telangana
Mar 12, 2018
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water leaking from new water meter installed

Address: 500110

Hmww & sb hyderabad, changed water meter of my house no. 91, prashashan nagar, jubilee hills recently under a project undertaken by hmww&sb. Contractor has not done proper work. Water is leaking profusely from the junction of water meter with existing pipe. Immediate action is required to be taken to avoid wastage of precious water.
R s goel, ias retired
Email: [protected]@gmail.com
Cell: [protected]...
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S
[email protected]
from Guntur, Andhra Pradesh
Mar 11, 2018
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no sufficient pressure

Address: 500039
Website: Www.hyderabadmetrowadtersupply

Dear sir, we consumer can no.[protected] residing at house no.2-20-2/14, ganesh nagar colony, road no.2, lane no.4, uppal, hyderabad-39 is complaining that we r not receiving drinking water through tap since 1 month due to not releasing the main line with sufficient pressure. Kindly ask your line men to verify and rectify the same at the earliest.
Kindly do the needful. Thanking you

Yours faithfully
S m wali,...
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S
sameer8918
from Hyderabad, Telangana
Mar 7, 2018
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no drainage line in my locality

Address: Hyderabad, Andhra Pradesh, 500005

Hidayath ullah
Hyd
To
The municipal corporation of hyderabad

Subject: complaint letter regarding no drainage line in our locality.
Bandlaguda patelnagar, chandrayangutta hyd.

Respected sir,

We are living last 5 yrs in this area but here no drainage line last 5 yrs we are facing a severe drainageproblems.
I request you to solve drainage line problem
br...
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F
Fayaq Hussaini
from Hyderabad, Telangana
Mar 3, 2018
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water tanker supply stopped from shaikpet filling centre

Address: Hyderabad, Andhra Pradesh, 500008

The water works had stopped supplying water to tolichowki and shaikpet from shaikpet filling point since january 2018.

Although the customers of other areas are being supplied with tanker, why did this happen at shaikpet!

I ask the responsible members to look into the matter and resume the service.

Also the tanker is not complimentary we pay for it and we need an answer....
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V.SUNDARESAN
from Hyderabad, Telangana
Mar 3, 2018
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very irregular water supply in your area"sainik enclave"

Sir, earlier our area was getting regularly water supply on alternate days. But now for the past two months, the supply is very irregular and it steches to 5-6 days also.
What is paining is that, there is a regular supply to just adjoining street (Street next to more super market). I jus do not understand this way of supplying to only one street only and leaving the immediate adjoining road..
This type of partiality should not...
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R
ravihmwssb
from Hyderabad, Telangana
Feb 28, 2018
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water pipe burst on road - water leakage - not attended despite complaint on 155313

Address: 500026

I have made a comment on 18.02.18 registered vide no 8318 on hmwssb helpline no 155313. It is still not attended though more than 10 days has elapsed. Huge volume of water is going daily waste. Water leakage is happening opposite to st johns sports foundation ground, teachers colony, east marredpally, secunderabad - 500026. I have also visited the water works office at nehru nagar east marredpally too and informed about the pipe burst. I...
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T
T.Goverdhan
from Hyderabad, Telangana
Feb 16, 2018
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disconnecting water supply & demanding payments - hmwssb, banjara hills.

Address: Rangareddy, Andhra Pradesh, 500078

Water supply to the residential building bearing no8-2-616/r/a, at road
No.11, banjara hills, with supply bearing no. Can[protected] has been
Disconnected a year ago yet the concerned officials raising the demand
Bill with out any supply while dodging our plea for conversion of supply
From commercial to domestic category, which is pending past2yrs....
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K
kittu499
from Hyderabad, Telangana
Feb 15, 2018
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drinking water is mixed with drainage water

Address: Ranga Reddy, Andhra Pradesh, 500092
Website: www.hyderabadwater.gov.in

Since the past 10 days, boduppal municipal corporation, in boduppal area, has stopped supplying drinking water. When inquired about it, they are giving unreasonable explanation that drinking water pipeline has been damaged, and it takes time.

If that's so the reason behind it, today while looking inside the tank, there was heavy drainage smell coming out from drinking water which is supplied from the pipe inside houses. And...
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S
Sebastian Vicky
from Kodar, Telangana
Feb 15, 2018
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sewage jam

Address: 500003

9-1-137/l
50, sebastian road
Hyd - 500003
15th feb 2018
Mob:[protected]
To,
The public health officer,
Municipal corporation of greater ghmc.
Public health and sanitation department.

Subject: complaint letter regarding bloackageof drainage in our locality.
Respected sir,

We are totally five hundred families residing in our locality. We are facing...
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R
Ramesh Kumar Pooboni
from Hyderabad, Telangana
Feb 11, 2018
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drainage water mixing with municipal water connection

Address: Hyderabad, Andhra Pradesh, 500059

Respected sir/madam
I am ramesh kumar, r/o. H. No 16-1-440/a/1, saidabad, poosalabasti, hyderabad. For the last one week we are getting contaminated water in our municipal water line and when checked we found that drainage water getting mixed with
Municipal water line. We are unable drink this contaminated water because of bad smell and other foreign particles.
Please attend our problem as soon as possible....
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S
Senthilsuja Kumar
from Guntur, Andhra Pradesh
Feb 1, 2018
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drainage water overflow

Address: Hyderabad, Andhra Pradesh, 500010

Drain water overflowing bad smell not attending by munciple people
Drain overflowing and accumulating on the roads and spreading to neighbour houses causing seviour bad smell and mosquitoes spreading rapidly as so many families are suffering due to the overflowing of drain, awaited for quick response.
Macha bolarum
Rukmani enclave
Sundharam colony
Road no 3

Senthil kumar
[protected]...
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I
innovative things
from Hyderabad, Telangana
Jan 25, 2018
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severe water problem

Address: Hyderabad, Andhra Pradesh

Hello sir
We are from sri ram nagar colony, shamsheguda, jntu, kukatpally
We are facing lot of water problem in our colony since many days. Water men and line men both are showing their negligence regarding water.
In other area near to us, water men giving water for 2hours with a forced water flow. For us not even for 1hour and that too with a low force. He is not giving water for 2days once, sometimes he is giving for...
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G
Gangadhar Rao Venkata Doddi
from Hyderabad, Telangana
Jan 22, 2018
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water leakage in miyapur area

Address: Hyderabad, Andhra Pradesh, 500049

Sir,

Water is leaking continuously from the manjeera main line, in front of hema durga heights apartment, fci colony, miyapur, beside cine town.

The water is leaking for the past 3 to 4 months.

I gave repeated complaints to the line man, but it is not being repaired.

I feel very sad on loosing so much precious water daily.

Please fix the leak asap....
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H
hmsk1963
from Delhi, Delhi
Jan 19, 2018
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paid 2 times

Address: 500080

Respected sir, this is herald mathias selva kumar with the can no :[protected] from bhoiguda secunderabad, wants to bring to your notice that i did not receive the water bill on time i waited till 16/1/18 so i have paid my monthly water bill of rs. 625 on 16/1/18 around 1:30 pm, through mee-seva, at moulali. And again i have received the water bill on 17/1/18, without knowing that i have paid already, my wife she paid the bill again, my humble...
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V
Vishnu Murty
from Hyderabad, Telangana
Jan 11, 2018
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laying of new di water pipe line under new fire going project

Address: Hyderabad, Andhra Pradesh
Website: HMWS&S B

Under new fore going project of laying di pipe line or so, the work is being executed without proper or no supervision, thereby the residents are forced to take pains to pass through the roads as they are being digged on the roads as they feel and leaving the road debris irregularly.
It was understood by me that the project is awarded to l&t which is supposed to be a standard company in india and getting supervised by hmws&s board,...
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