Claimed

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

1
Updated: Mar 19, 2025
Complaints 884
Resolved
106
Unresolved
778
Contacts

File a complaint to Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB]

Having problems with Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB]?

File a complaint and get it resolved by Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 27

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
ratan59
from Bengaluru, Karnataka
Oct 4, 2016
Report
Copy

Address: 500082
Website: H.M.W.S. & S.B.

Since few years we are getting very low water supply to our house located at Erramanzil Colony, Hyd. Our H.No. is 6-3-596/63/8/2/A, Erramanzil Colony, Hyd. Our Can No. is[protected]. We got last month only 9 KL supply of water, Bill dt. 10.09.2016, and in the corresponding last year we got 11 KL, bill dt. 07.09.2015, and before that we got 18 KL, bill dt. 06.09.2014, and if we see one more yr behind we use to get 26 KL, bill dt. 05.09.2013. We don't understand why this is happening with us. We see an apartment behind our house that is Satguru apartment which get lot of water everyday and sometimes it overflows. We being independent house purchases around 6-7 Water Tankers every month. We sincerely request the authorities to look into this problem and resolve it immediately.
Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    DHARA DEVA DEVENDHAR
    from Hyderabad, Telangana
    Sep 23, 2016
    Report
    Copy

    Address: 500026
    Website: www.hyderabadwater.gov.in

    D.Manjula
    Mobile No:[protected]

    Ref:No:CAN:No:[protected]

    sub:Getting Excess bill every month:

    Respected sir I Mrs .D.Manjula w/o.Sudhakar (Late) My CAN:No:[protected]
    we are getting Excess bill every month sir we are staying in Addagutta slum i have only asbestos sheets house only area i meted concern officer at maredpally zonal office they said your in Domestic category so submit your house patta copy, whit ration card copy, photos of house, then we change that cogitator from Domestic to Domestic-slum i submitted and they are chained that but the the billing amount not changed slum category sir kindly changed the our tariff our addagutta peoples all getting only Rs.155/- bill @ per month so kindly do need fully thanking you.,

    your faithfully

    D.Manjula

    regards.
    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
    As Iam complaining for the betterment of society
    Too much water over flowing from
    The big pipe line that got leakage
    I did inform to the concern manager, ,
    But got in vain he didn't taken any action ??
    So please look out the issue & sort out the problem as soon as possible !!
    Thank you !!

    Getting excess bill every month: - Comment #2585887 - Image #0
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sai Vardhan Reddy
      from Hyderabad, Telangana
      Sep 23, 2016
      Report
      Copy

      Address: Hyderabad, Andhra Pradesh, 500039
      Website: Ghmc

      This is venkateshwar reddy before 3 months we received 250rs water bill and now suddenly we got 1200 rs per month water bill we cant bear that much amount

      Please reduce that.if we have asked regarding that to ghmc they told us useless answerslike for shop you are getting for shop they wont even use drinking water only so please revert the bill charges thanks..!
      D venkateshwar reddy
      Sbh colony, uppal, hyderabad
      [protected]
      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
      Sep 23, 2016
      Updated by Sai Vardhan Reddy
      2-17-25/22
      Syed Mohammed Ali
      [protected],

      Can #[protected].

      The drainage line in my house keeps getting blocked every few days... so I need a new drainage connection at the earliest.. !! Thanks
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pranava Kovvuru
        from Hyderabad, Telangana
        Sep 22, 2016
        Report
        Copy

        Address: Hyderabad, Andhra Pradesh, 500097
        Website: Hmwssb

        We are using Krishna water I.e Ghmc tap water just for drinking purpose. But every month we are getting excessive water bill Rs.495/-which comprises of 100/-sees charge and Rs.40/-towards customer charges..We have meter also.I don't, know why this much bill is coming for us.pl look in to the matter and correct the bill here after

        Y/f
        K.sampathkumark9
        [protected]
        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
        We are using ghmc tap water for housing purposes and my water connection Can no. Is[protected].Before Febrauvary I used to get water bill around rs300.In March 2017 I got a water bill of 803 rs.In April 2017 the bill goes to around 1500 . Of course the bill is not issued the concerned person said he will discuss with his higher ups and decide.pl de code. This problem early.

        My [protected]@yahoo.co.in
        My cell-[protected]
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          navee45
          from Hyderabad, Telangana
          Sep 22, 2016
          Report
          Copy

          Address: 500040
          Website: Consumer complaints

          We have excessive bill - till June the water bill was Rs.252 and in July we have fixed meter for water connection and we got the bill only in September for July & August together which is Rs.1889. This also includes arrears of Rs. 652 where as we paid all previous months bills.

          Please take it to the appropriate department and assist in correcting the bill.

          Unfortunately we were not able to complaint in the HMWSSB as we have arrears.

          Thanks,
          Naveen
          [protected]
          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sushma Artham
            from Warangal, Telangana
            Sep 20, 2016
            Report
            Copy

            Address: 500015

            This is to bring into your notice that lot of water is being wasted due to water leakage near gollaguda kaman, subhashnagar, near venkatapuram. There is continuous flow of water on the road. Could you please look into the issue and take the action immediately.
            Please find below address for reference
            Adress near gollaguda kaman, near subhadh nagar venkatapuram 500015.
            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              tejutej
              from Noida, Uttar Pradesh
              Sep 20, 2016
              Report
              Copy

              Address: 500010
              Website: HMWSSB

              Dear sir/madam

              Can. no:[protected], alwal (div 13),
              1-9-67, temple alwal, alwal

              Water leakage due to line damage
              We are facing water leakage issue from past 1 month

              Recently for new connection lines water board staff digged the ground and while closing the area they damaged the water lines of ours and went off, this came to notice the next day when understand only when few of our lane members are getting water, even the water coming out as a leakage observed on our lane.

              We informed many time to local water board staff but no action been taken. even today lots of water going waste in front of our eyes but our lines are dry.

              I request the senior sir to take action on staff and also set the damage so that we can get water as regular.

              Request your immediate action.

              Regards
              Mahesh kumar
              [protected]
              Temple alwal
              Lot of drainage water is coming in the water pipe because of leakage or mixing at underground pipe line from past two weeks at old age home lane, New prem nagar, Amberpet. Please resolve the problem as soon as possible. It is very urgent. Contact Name: S Narendar, Ph No. [protected]/[protected]
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                K.sampath kumar
                from Hyderabad, Telangana
                Sep 16, 2016
                Report
                Copy

                Address: Hyderabad, Andhra Pradesh, 500004

                Since 3days the drainage is overflowing in our office premises. No response even after lodging complaint. Ours is lic office divisional office quite opposite to secretariat. Hope you will react immediately. You are aware nowadays city is suffering from dengue fevers & this over flow of drainage may contribute more for such diseases. We humbly request to take immediate steps to repair the drainage quick ly. Any delay in this regard will be brought to your higher office notice by our competent authority.
                Administrative officet, lic, do, saifabad, hyd.
                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  D.MUNJULA
                  from Hyderabad, Telangana
                  Sep 13, 2016
                  Report
                  Copy

                  Address: 500026

                  Respected sir I Mrs .D.Manjula w/o.Sudhakar (Late) My CAN:No:[protected]
                  we are getting Excess bill every month sir we are staying in Addagutta slum i have only asbestos sheets house only area i meted concern officer at maredpally zonal office they said your in Domestic category so submit your house patta copy, whit ration card copy, photos of house, then we change that cogitator from Domestic to Domestic-slum i submitted and they are chained that but the the billing amount not chainged slum category sir kindly changed the our tariff our addagutta peoples all getting only Rs.155/- bill @ per month so kindly do need fully thanking you regadrs.
                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Methraskar Akshay
                    from Hyderabad, Telangana
                    Sep 10, 2016
                    Report
                    Copy

                    Address: 500004
                    Website: www.ghmc.gov.in

                    Daily when I go to my college(IIMC) there I need to pass over a footpath where there is a drainage overflow this is happening since 2015 and it is near to Assembly, RBI, CAG office even they need to travel from this spot can't they open up their mouth to repair the sewerage pipe. This is the area where many VIP'S pass by and there will be more traffic jam due to which the motor cyclist have to wait near this spot and which causes many health problems.More over it is also affecting the revenue of the commercial shops and restaurants. So, I request you to repair the sewerage pipe as soon as possible.
                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Syed Abdul Qader
                      from Hyderabad, Telangana
                      Sep 9, 2016
                      Report
                      Copy

                      Address: Hyderabad, Andhra Pradesh, 500053
                      Website: HMWWD

                      MM pahadi, sulaiman Nagar near Kishwari Masjid concern to Rajinder Nagar dept. Water supply depending on line mans mercy. There is no fixed time. From 11.00 pm to 3.00am he opens valve any time . There is no supply fixed time opens 30 to 40 mnts. We are suffering whole night to get the water.
                      How one can wait whole night and look after small school going childrens. This problem we are facing since years. Local authorities not showing any interest to rectify problem.
                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        bhaskar zallipalli
                        from Chilakalurupet, Andhra Pradesh
                        Sep 2, 2016
                        Report
                        Copy

                        My water connection transfered to others name on the basis of fraudulent document with out proper investigation.

                        Address: Hyderabad, Andhra Pradesh

                        Reminder 1 Regret . No action so far on my below complainy

                        I, zallipalli bhaskar, d. No. 8-3-231/a/212, sri krishna nagar, yousufguda, hyderabad.

                        I along with my two brothers z. Rammohan and z. Lakshmikanth jointly purchased a house property in the year 2002 vide house no. 8-3-231/a/212, admeasuring 64 sq. Yards equalent to 53.50 sq. Mets. Situated at sri krishna nagar, yousufguda, hyderabad, from sri. M. P....
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        P
                        pcvarthy
                        from Hyderabad, Telangana
                        Aug 14, 2016
                        Report
                        Copy

                        My can no.[protected], yadagirinagar, behind Vidya Dayini back gate. Owner name. K. Ram mohan Rao.
                        Dear sir,
                        With reference to the above address, we are not getting water due to water no coming properly. And already my connection also very old connection. Earlier also coming water very less flow compare to my Neibour houses.
                        Kindly check this problem and solve as soon as possible without delay.
                        P. Chakravarthy,
                        Cell: [protected]
                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Satishnara
                          from Idukki, Kerala
                          Aug 13, 2016
                          Report
                          Copy

                          Address: 500020
                          Website: www.hyderabadwater.gov.in

                          Hi Sir/Madam, HMWSSB, Musheerabad Division, Hyderabad. We are getting Polluted Drainage water in Drinking water Supply since many days. CAN:[protected].

                          Thanks & regards
                          N Prakash
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Venutadoju
                            from Hyderabad, Telangana
                            Jul 21, 2016
                            Report
                            Copy

                            Address: Hyderabad, Andhra Pradesh, 500047

                            Can no.[protected]
                            H. No.22-18, rk nagar street no.1, malkajgiri, hyderabad 500047.

                            Sir,
                            We are not getting water supply in rk nagar street no.1 for the last one week. New pipe lines have been laid and awaiting water. It may please be noted that except street no.1 all other streets of rk nagar are being supplied water through the newly laid pipe lines. As the new pipe lines were laid and un-terminated, precious drinking water is flooding on the roads in the remaining streets where as we at street no.1 are starving for water.
                            We request you to stop wastage of water in the remaining streets and provide us drinking water immediately. There are no dues pending with our house. Your immediate action is highly appreciated.
                            Regards

                            T. Venugopal, mob.[protected]
                            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              krmathur
                              from Hyderabad, Telangana
                              Jul 17, 2016
                              Report
                              Copy

                              Address: 500034
                              Website: HMWS

                              Dear sir
                              I am having water connection vide cam no. 61723698 situated at plot no 82 street no 3 banjara green colony road no 12 banjara hills hyderabad.
                              We shifted to the above new house 3 years back for last 2 year we were getting bill for water supply for ras 625. Sudenly from last one year we started getting bill for about 1800 which is 3 times more. We are only two peaple live in the house no portion is rented.
                              When we complain we got sums to send meter reading which was promptly send by sums and we used to get sums thatmeter reading is registered and will be reviewed by the concerned, nobody use to come to house nor call us but we were getting sums that your complain is solved and closed without any enquirer.
                              Recently on 27aprail. We went to usa and came back on 13 july the hose was locked but for the month of may we got a bill for 1700 when nobody used any water.
                              I request you to kindly enquirer and corect my bill to corect consumption by us
                              Thanks
                              With regards
                              Kapil raj mathur
                              Cel [protected]
                              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sakunthala Rani
                                from Chilakalurupet, Andhra Pradesh
                                Jul 17, 2016
                                Report
                                Copy

                                Address: Hyderabad, Andhra Pradesh
                                Website: www.hyderabadwater.gov.in

                                I, zallipalli bhaskar, d. No. 8-3-231/a/212, sri krishna nagar, yousufguda, hyderabad.

                                I along with my two brothers z. Rammohan and z. Lakshmikanth jointly purchased a house property in the year 2002 vide house no. 8-3-231/a/212, admeasuring 64 sq. Yards equalent to 53.50 sq. Mets. Situated at sri krishna nagar, yousufguda, hyderabad, from sri. M. P. Rama raksha, for a valid sale consideration rupees 4, 65, 000/- (Four lakhs sixty five thousand only) by contributing equal amounts, vide a private sale deed duly notarized on 9th february 2002.

                                We three had re-constructed g+3 floors house by contributing equal amounts in the premises. My self and other two brothers performed house warming ceremony in the year 2003, all the brothers are in joint and constructive possession since then.

                                I submit that a water pipe line connection was applied to hmws&sb in my name zallipalli bhaskar and as such, can no.[protected] was installed in our premises. But while preparing bill it was erroneously recorded as e. Bhaskar instead of z. Bhaskar. It is most evident if application and relevant records are verified.

                                Subsequently, my brother z. Rammohan, fraudulently obtained a p. O in his name without our notice and executed a gift deed in favour of his wife z. Madhavilata.

                                There is a civil case filed in the court of the 2nd senior civil judge : city civil court, hyderabad
                                Vide o. S no.594/2015 and injunction order was issued by the court vide i. A
                                No 227&228 to maintain statusquo.

                                Now to my surprise, my water connection can no.[protected] is transfered to the name of z. Madhavilata without my consent and also inspite of existing court order.

                                Hence, i seek justice from the authorities in this regard.

                                Thanking you

                                Yours faithfully

                                Z. Bhaskar
                                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vamshi Krishna Reddyshetty
                                  from Chennai, Tamil Nadu
                                  Jul 14, 2016
                                  Report
                                  Copy

                                  Address: Hyderabad, Andhra Pradesh

                                  Sir, We are not getting supply of water from past one week through our normal water pipes even on alternate days. Pls see that problem urgently ensure proper water inflow whenever hmwssb is opening valve.pls solve this problem as soon as possible because we are totally dependent on this Drinking water.
                                  Our house in located dabeerpura, hyderabad, hno.[protected]near ram mandir)pls call up on this number [protected] when you resolve this problem.
                                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                                  My next house was dismantled long back but water connection was not disconnected. Every dsy when water comes 2 to 3 hours waster is wasted and it ispolluting other water connections by which people are falling ill. personally went to concerned intimated in respective office near indira park several time. but till today no action taken.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Modini
                                    from Mumbai, Maharashtra
                                    Jul 11, 2016
                                    Report
                                    Copy

                                    Address: 500050
                                    Website: www.hyderabadwater.gov.in

                                    Hello sir, we are living in Indra Reddy Alwyn colony, near Indra Reddy park.from one week onwards municipality water is not coming.we are completely depend on municipal water.we are facing lot of water problems.water coming only on alternate days that too for only half n our.so many people waiting for water supply.please provide water.there is huge problem of water supply
                                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      W
                                      water for usha
                                      from Hyderabad, Telangana
                                      Jul 8, 2016
                                      Report
                                      Copy

                                      I am bhanu prakash resident of chandragiri colony door no 30-1596/2. With can number[protected] your esteemed dept has dug up to lay new pipe lines and has given new connection to my house at the above said door no.. But not fixed the blue pipe line for water to come in to my house which pipe they said they would give in due time and we have been getting water through the old connection pipe line thus far. When i have not got the water as per weekly schedule your dept has been following i have come to know through our line man mr. Murali that we would not get water through the old pipe line any more and we will be given only through the new pipe line laid and when i have told him that blue pipe has not been fixed to my house he said we will get water only when the blue pipe is fixed. Now to our great dismay we are not getting water either from the new line or from the old line. I am unable to understand why only some houses are fixed with new blue pipes and getting water and all o[censored]s are deprived water and why fixing of pipes to all the houses are not completed first and then the new line is commissioned and why some o[censored]s are left out while you could not complete the job before commissioning the new line causing great distress to some of the residents of the colony. Will you please keep giving water through the old line before you complete the work of giving the blue pipes to all the hoses?
                                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit