Claimed

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

www.hyderabadwater.gov.in

1

Updated: Feb 18, 2026

Complaints 921

Resolved

106

Unresolved

815

So far, so good. Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB]

Having problems with Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB]?

File a complaint and get it resolved by Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Municipal Corporation

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB]

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 25

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 500073

Dear sir,

I'm residence of yella reddy guda subash nagar colony ameerpet hyd 073.

There is heavy overflow of drainage and sewage water on the road, daily in morning. It's starting from other end to bharatiya vidyalaya school. Kindly look in to the matter as its in front of the school.
Sewage smell can disturb the health of students and residents also.
Even the student who are coming to the school may get effected with these.
I have alreday registered the complaint in these regard.
But of no use you can check the token no which was sent to my mobie 7539 on 14 july 2017
Kindly send ghmc team to look in to this matter.

Regards,
Vigneshwar
[protected]

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

Aug 25, 2017

Joseph Dan Nicholson's response Hello

View replies

J

Joseph Dan Nicholson

from Hyderabad, Telangana

Aug 30, 2017

Dear Sir,
I want to change the name of my connection Can No.[protected] P A Joseph to P J DANIKAL PAVITRA KUMAR since my father is deceased and im the legal hare of the premises

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500080

My house number is 1-4-880/4/1, #212 is the new number. We are having a drainage choking problem every month due to rats, rodents and bandikoots. Our neighbors have connected their drainage to our manhole illegally, because of this we are facing a problem every month. They don't contribute towards the expenditure of cleaning. My husband is posted in armed forces and we are posted in kolkata. We have given this house on rent and tenants are complaining this issue since very long please register my complaint and give me a complaint number. Regards.. Chandana

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

View replies

M

Mohammed Ifteqar Ahmed

Aug 14, 2017

Dear sir i complain many times but no bady solve my issu

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500004

Website: consumercomplaints.in

Respected sir madam
On the house 6-3-159/9/5/2a, premnagar, khairatabad, hyderabad, telanagana, 500004. Has 3 illegal water connections one in the bathroom of last room in the ground floor (Single and small room) and two are in the samp house tank in the ground floor the owners are paying the bill of only one connection so please take an legal action towards them

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

View replies

M

md nisar ahmed Ahmed

from Hyderabad, Telangana

Aug 3, 2017

Sir,

Drinking water as been released in the night hours. Water is going on the roads please save the water. Water must be released in the morning hours.
Wasting the water in Mallapur s v Nagar colony, Hyderabad, RR DIST.

Thanking you and do the needful.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 500005

Complain no 8288 dated 21june 2017 hmwssb please provide necessary main holes between sewerage line. Because always choking and over flowing. Right action please
In hafiz babanagar b black hyderabad telangana. No action is taking since long time back so we request to solve problem as soon as possible. Due to no main holes peoples directly connected their sewerage
Connection in main pipelines. So always choking in line

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

View replies

S

skolupuru

from Pedana, Andhra Pradesh

Jul 6, 2017

Complaint no 9726 dated 30 June 2017 . Always blocking and over flowing in the house and outside .Please take necessary steps to avoid reoccurring problem. Below is the address detail
Haribowli, 23-2-598/3, beside bangaaru misaamma temple Hyderabad telangana. we request to resolve the problem as soon as possible.

R

Rama chary Rachakonda

from Hyderabad, Telangana

Jul 17, 2017

For the past several years drainage leakages & stagging/blocking in the middle of street road causing pedestrians problems are going on in Mayurimarg, near R.K.towers, Begumpet, Hyd. Inspite of several complaints, but no rectification for the past 35 years.

V

VNPrasad

from Hyderabad, Telangana

Aug 3, 2017

Website http://www.hyderabadwater.gov.in/ to register and monitor complaints is not working. Please look into it

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: 500035

Pl clean sewerage water floting in east maruthinagar road no9 kothapet hyderabad its floting like a pond on road and we are all having problems to go to our duties on that road so please clean it as early as possible because this is only way to go out for our daily duties, school, colleges etc so pl consider this matter as urgent and clean it as early possible
Thanking u sir

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

View replies

P

Prudhvi Veeramachineni

from Hyderabad, Telangana

Jul 27, 2017

I v.chandra sekhar with can number[protected] want to update my phone number from old no.[protected] to new not. [protected]

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 500062

We the residence of h. No : 1-9-372 kushaiguda, near pochamma temple, can no :[protected] we along with our street members are facing issues for water, from past 25days we are not getting the water, we registered a complaint against it also, but no action has been taken, so please make sure this issue is resolved as early as possible, its a urgent request

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

Jun 14, 2017

Updated by Rakhiii Hello Team,

Can it be done immediately its been since 25 days we are not getting water, It creating huge problems for all the houses in our streets, Kindly requesting you to make it done on Priority basis.

View replies

M

Muhammed12

from Hyderabad, Telangana

Jun 22, 2017

Dear sir. This is inform you that complaint in moghalpura area near khaiser tea stall... drinking water lane damage please solve it as soon..

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 500034

Website: Consumecomplain.in

Dear sir,

Backside lane to basavatarkam cancer hospital banjara hills were having illegal connections. Ghmc line people only giving these connections by taking money. You try to visit 8-2-310/156/b/4 house in rd no 14 back side to basavataraka cancer hosp. No meter for two connections, one is from regular water getting one and another is timely water coming one. Even after filling his storage that water go into drainage. He is having g plus 4 floors. No bore. Each floor atleat having with 10 members, earning each floor by giving to cancer patients 5000 per day. My concern is as this people are good earners why do provide them free water why you people encouraging like this guy's. They even do not have any humanity. Each of the room they are earning 500 to 1000 rupees. Each floor also

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

View replies

K

koima

from Hyderabad, Telangana

Jun 15, 2017

Drainage is overflowing please repair the drainage. Drainage consists of Hotel Hilton Secunderabad Opp to Gopalpuram PS Near keys high school.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 500020

The drainage manhole in chikkadpally main road (Near vinayak tiffin center) besides gulshan hotel is oveflowing and the sewage water is overflowing in street no. 18 chikkadpally and causing nusiance to the residents of street no. 18. Please attend to the problem immediately

Complaint giver name: k. Nagaraj
Door no: 1-8-44/13/1
Sri durga residency, flat no. 203, chikkadpally, hyderabad

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

Jun 10, 2017

Updated by Nagaraj Kanniganti Mobile No: [protected]
Landline:[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500036

I am to state the action is not processed against water drainage although we registered, manager provided false information over issue. If this is not surveyed we accept unuse to complaint to you and you say us to be comfort over your service is unsupportable. We deeply regret your officer false confrontation and none raised issuance of satisfactory by concerning us.

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 500013

The current month's bill amount of my can:[protected] dated 04/06/2017
Showed as rs.453.00. The arrears payable by me are rs.1066.23 in addition to interest there on rs.26.54.

However, the net payable is stated as rs.2345.77 while the total of the above dues work out to rs.1545.77 only. Thus, there is an excess claim of rs.800- which is unfair. Pl. Clarify the reason for this or pl. Rectify the error and send me a corrected bill. - shobhashankar kumar

(M) [protected]

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

Jun 09, 2017

Mohan Dhyapala's response As monsoon is near please help on the drainage problem

View replies

M

Mohan Dhyapala

from Hyderabad, Telangana

Jun 12, 2017

No proper drainage lot of mosquitoes lot of smell and no proper road on the end of the colony, water flows around the houses infront with lot of waste and breading starts during water flow

A

adithya soma sekhar

from Bengaluru, Karnataka

Jun 12, 2017

Bapunagar, road4, saroornagar.
All the houses which are been connected with the manjeera water been delivering polluted dark coloured water.All the officials and ground level staff have visited and no one among our street has any positive update till time.
We are very grateful if it get fixed asap.

S

Sailatha Anand

from Hyderabad, Telangana

Jun 15, 2017

Respected Sir,

I am Sailatha Anand and here by to inform you that the drainage is blocked at my home. So request you to help me with an agent to clean and clear the blockage at my home. Below is the address of my residence 9-2-268, Regimental Bazaar Secunderabad - 500025

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: 500053

Website: www.hyderabadwater.gov.in

Respected sir,
This is ali quadri residing at #19-3-744/25, outside ghazibunda, hammal wadi, mohammadia gulshan colony,

In front of my residence their is a damage of pipe line and manhole since two weeks, i kindly request you to resolve the problem asap to avoid major accidents to take place as children's and elderly people can suffer from it, please do the needful asap,

Thanking you,
Ali qaudri
+91-[protected]

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

View replies

M

M.B RAO

from Mumbai, Maharashtra

Jun 2, 2017

Please look into the video for water leakage

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500 039

Website: hyderabad metro water works

Respected sir, There are several families residing in our locality and we are facing severe health issues due to polluted water supply mainly because of rusted water pipeline. We raised several complaints with beerappagadda, uppal water works department. However there is no response from the department. Due to the rusted pipeline water is in yellowish brown and red in colour and unable to use the water supplied. We are purchasing water cans from vendors. It's been 2 years and nothing has been done on the above issue and whenever a complaint has been raised ticket is closed as resolved and my recent complaint number 6941 is stated as WORK Is In PROGREss. However an inch of work not done, most irresponsible department closing the complaints as resolved without working on it. Rd no. 11, Raghavendra colony, East kalyanpuri, uppal, 500 039

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

View replies

S

Shashank Sai

from Hyderabad, Telangana

May 15, 2017

The drinking water is being wasted besides my house. after repeated requests the neighbours are not listening. the water is continuously is being let go off on the road. many people are not getting sufficient water and these idiotic people are wasting the drinking water.the water department is also not responding on repeated complaints.

N

Nishitha Reddy M

from Hyderabad, Telangana

May 26, 2017

H.No.8-2-269/19/350, Indira Nagar, Banjara Hills, Road No.-2
there is a problem of drainage overflow at our above mentioned residence and it has become unhygienic.there is also bad odour along with it.i kindly request the authority to look into the matter and take appropriate steps for its control so that there is no overflow or leakage.

S

Shravan Avanthi

from Adoni, Andhra Pradesh

Jun 9, 2017

Sir, we have lot of drainage water lickage in our area, since many days.we complaint many time to municipal corporation but we did not get any proper response.due to this lickage drink water is also polluted and we also have during water problem.so plz we request to slove our problems as soon as possible.

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500064

I am talking about a house in Old kabutar khana, hussainialam, hyderabad -64 which has taken illegal water connection from main pipe line by cutting cement road. The exact location of this house is the lane infront of Dastagir hotel and it is situated in front of house no. 20-2-403.

Please take necessary action and penalize the house owner.

Thanks

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 500064

Website: hyderabadwaterworks

Dear Sir/Madam,

This is Mujtaba Ahmed son of Ashfaq Ahmed from Old city, osmanbagh, bahadurpura would like to inform that we are facing drainage water issue which is coming in tap water since 3 months and my father has contacted many people at Hyderabad waterworks office and the issue is not been resolved permanently...Everytime we raise a complaint the issue is been resolved very late and they are just opening the wall of the tap so that the drainage water flows out and this gets resolved only for 15 days but after 16th day the issue persists...

I highly request you to resolve the issue in a permanent manner without any delay and it does not then I am gonna do Police complaint in next week.

I am providing all the details below for your information...

CANNO.[protected]
HOUSE NO.[protected], OSMANBAGH, BANDLAGUDA, ZIA ALI

Mob:[protected]/[protected]

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ranga Reddy, Andhra Pradesh, 500049

I k. V subbareddy plot no 10.. Laxmi nilayam ramakrishna nagar madinaguda miyapur hyderabad telangana
We are not getting water since 10 days beacuse my surrounding neighbour's are fixing the illegal motor pumps.. Due to that we are not getting the water. If i ask few of them they gave the reply that everybody using the same.. Sir i request with good self to keep a eye on this area..
Kindly help us through your good offices for getting proper water supply.. Pls do the needy.. Thanq..

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 500020

Website: ghmc.co.in

Hello,
we are the residents of H.No:1-9-202/B/4, near edamma temple, ramnagar, hyderabad-500020. from past one week the drainage pipe has strted leaking and we thaought it would get cleared within 2-3 days but their is no progress...and since our water sump is nearer to the leakage area wheneer their is rain we are afraid of the water contamination...we tried to complaint at the water board offfice in musheerabad since, we dint get our water bill number we couldnt lodge a complaint regarding that. please kindly take into notice about the urgency of the situaton and send people to repair the drainge problem

thanking you in anticipation,
residents of H.No:1-9-202/B/4,
near eedamma temple, ramnagar
hyderabad-500020

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

View replies

K

Kosuri Hari Prasad

from Hyderabad, Telangana

Apr 21, 2017

Can no[protected] at suraram colony sundar nagar there was no water supply upto 2 months but bills generating please solve water problem removed pipe line for leaking problems

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 500076

Website: [email protected]

To
The nacharam yerrakunt
Municipal water supplying officer
Uppal mandal medchal dust

At nacharam yerrakunta near yerrakunta church oppesite, the lane was dug up in the middle of the road of 10 ft, by JCB, due to which water pipe line both old and new were pulled up and broke .For re connection they charged in the range of 100 to 300 using water also splding road daily the new connection blue PVC pipe of the existing service line.now that they made manholes and sewerage pipes layed, they are demanding 500 to 3000 rupees for connection of houses sewerage lines to the newly laid pipeline.we are regularly paying water and sewerage charges.now make it clear and notify general public so that contractor does not charge...that please very aguly and very durty please so many children's are there in colony please slow and save children's

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

View replies

B

[email protected]

from Hyderabad, Telangana

May 2, 2017

Please send the drainage cleaning employees to our area as the under ground drainage line is Zamed and mixing with drinking water near Mazid area.

Kindly help in this regard.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500001

Hello sir/mam,

Myself jai kumar a resident of mahesh nagar colony, chirag ali lane. We have a very big issue and that is related to the time of release of water early in the morning at 4:30 and some times at 4 am also. Average age of ladies in our colony is above 45, it's really painful to get up early in the morning for water. Kindly change the time of release of water. I hope you will do the needful keeping in mind with the pain i am feeling for all the people from entire mahesh nagar.

Thanks & regards,
Jai kumar.

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500058

Huge amount of sewerage removed from the drainage is dumped on the roads in west rakshapuram colony. My h. No.18-8-254/1/a/58-b west rakshapuram colony, behind st mary, s school, kanchanbagh, hyd 58. This causing serious health hazard. Please attend immediately. Every time they remove the sewerage it is dumped on the roads and never removed. Please please remove the same immediately.

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 500076

Dear Sir,

there is no proper watersupply in nacharam area . water supply will be done in every 4 days that too with very low pressure and not more than 30 minutes .
w are suffering with this issue from last 1 year .
as it is summer now the situation is very worst .

can you please look into this on high priority .

Address : H.NO : 4-3-95, NACHARAM, HYD 500076

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

Mar 17, 2017

Updated by Ashwini Bandakadi you can reach out us on [protected] for futher more information

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines