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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

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Updated: Mar 19, 2025
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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 26

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S
Sridhar Lakshman
from Hyderabad, Telangana
Mar 2, 2017
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Address: Rangareddy, Andhra Pradesh, 500047
Website: Hmwssb

At new mirjalaguda malkajgiri OPP to ganesh temple, the lane was dug up in the middle of the road of 10 ft, by JCB, due to which water pipe line both old and new were pulled up and broke .For re connection they charged in the range of 100 to 300 using the new connection blue PVC pipe of the existing service line.now that they made manholes and sewerage pipes layed, they are demanding 500 to 3000 rupees for connection of houses sewerage lines to the newly laid pipeline.we are regularly paying water and sewerage charges.now make it clear and notify general public so that contractor does not charge as per his whims.can.no.[protected].
Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
Respected sir,
We are suffering with krishna water main pipe leakage since one week to our water meter sump.please take an immediate action as soon as possible.
Please do need full.
Address:-
H-No:2-17-127/52/B, Sai raghavendra nagar, East kalyan puri, near st gabriel high school, Uppal
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    Anusha Gracia
    from Hyderabad, Telangana
    Feb 14, 2017
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    Address: Hyderabad, Andhra Pradesh, 500047
    Website: Hmwssb

    Hello sir this is premkumar from Uttam Nagar H.No-21-83.From Feb 1st we are not getting drinking water.we are suffering a lot due to lack of supply to my home.our neighbors are getting but only for us dey are not supply I don't know why? Please make sure that we need to get water as u know it is very important to our daily life..I appreciate if you do as soon as possible . Thanking you
    Regards premkumar
    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
    Feb 14, 2017
    Updated by Anusha Gracia
    Lack of water supply
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      V
      V Surendar Kumar
      from Harihar, Karnataka
      Feb 12, 2017
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      Address: Hyderabad, Andhra Pradesh, 500055

      To,
      The Manager of HMWS
      Hyderabad


      Sub: Iam suffering bill issue

      Dear Sir,
      Iam suffering water bill issue last 5 years my issue is am staying owned house in vekatramreddynagar Gandhinagar HMT Chintan area my house is not slab house but in billed it is come slabed house and last 5 years coming Rs.242/- another owned houses taken only Rs.160/- y Iam getting like that more bill my house is shed type house 100 sq feet house (not slabed) so kindly re check my connection type and plz down my bill
      My can no :[protected]
      Name : V Satyanarayana
      H.No: 25-33/A
      Vekatramreddynagar
      Gandhinagar
      HMT Chinthal Quthbullapur Medchal 500054

      Regards
      Name : V Satyanarayana
      Mobile no [protected]
      H.No: 25-33/A
      Vekatramreddynagar
      Gandhinagar
      HMT Chinthal Quthbullapur Medchal 500054
      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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        S
        Srivani Mallula
        from Hyderabad, Telangana
        Feb 6, 2017
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        Address: Unnao, Uttar Pradesh

        My name is bhanu m allula from saroor nagar, house no[protected], road no-4, doctors colony. We have a problem that our is located last to the street. Water pressure is very low. I think that all mud any dust particles struck in the pipe lines.it comes and struck to the last connection.. so please kindly verify this problem. Thanking you. Bhanu mallula. H.no[protected]. Road no-4, doctors colony. Saroornagar.
        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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          R
          Raj08
          from Hyderabad, Telangana
          Jan 30, 2017
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          Address: Hyderabad, Andhra Pradesh, 500049

          Mr Ashok Goud is using illegal water connection for Jain Toddlers an international play school (Commercial purpose). We understand that he did not take connection but using it for commercial purpose which is decreasing water for HemaDurga Pride apartments.

          Jain Toddlers
          Plot no 8, V R Residency
          Manjeera road, Madinaguda

          Kindly verify and disconnect this illegal connection immediately which is causing lot of problems for the people who are paying bills every month.
          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
          Dear Sir,
          This is to inform that in Kavadiguda near Sharada saree's we are unable to get water properly regardless of complaining to the manager (Prasad Phone number:[protected]) either there is low pressure or no supply at all.
          Please resolve this issue as soon as possible.
          Yours Faithfully
          Rambabu([protected])
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            H
            haranath ncvs
            from Hyderabad, Telangana
            Jan 30, 2017
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            Address: Hyderabad, Andhra Pradesh, 500017

            Hi Sir,

            There is huge water leak near second tunnel near Hitech railway station, Please address immediately, big huge leak there, I can see from last couple of months water is going wast, .there is a huge water waste is happening near Hitech railwaystation, please act some one on it, i can see already millions of gallon water wasted, definitely some day it will hit us, , please act or redirect to concern people.please act some one on it, i can see already millions of gallon water wasted, definitely some day it will hit us, , please act or redirect to concern people.
            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
            Drainage issue. Request to you please address the issue for Drainage Jam and drainage water flowing on road in our house lane.

            B. Dashrath Goud
            H.No 4-7-728, Esamia bazar, Hyderabad 500027

            Contact Mobile [protected]
            Ugly smell came from drinked daily use krishna water from 5 days like yellowish coloured & bad smell like urine.kindly take an immediate action on it as soon as possible.
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              K
              kapil raj mathur
              from Hyderabad, Telangana
              Jan 22, 2017
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              Address: 500034
              Website: I don't know

              I have 3/4 inch water connection to my house at plot no 82 street no 3 Banjara green colony rd no 12 Banjara Hills vide can no[protected]
              Originally I used to get water bill in the range of 600 to 700 upto November 2015
              Then from Jan 2016 till today I am getting water bill in exess of 1700 I, e 3 times more.
              After every bill I used to get SMS to furnish correct meter reading I used to send the same monthly we used to get a reply that some body will come or contact you and solve the problem then a used to get SMS that your problem is resolved withour any body coming to house nor contacting me.
              Recently for the month of Dec 2016 1030 but for Jan it came to 1977
              In this connection I want to state that no portion is rented in our house myself and my wife only stays and we have servant in all 4 peaple use .i can't understand how the water bill is coming in Jan 2016 we have got our meter check.
              I request to kindly enquire and inspect our premises and charge me for what we use
              Thanks with regard
              Kapil raj mathur
              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                M
                mohd abdul kafeel ahmed
                from Hyderabad, Telangana
                Jan 17, 2017
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                Address: Hyderabad, Andhra Pradesh, 500058
                Website: www.hmwssb.com

                Hi Sir. I'm resident of Hafez Baba Nagar near yaseen masjid would like to inform you that there is no water supply in our area since 5 days as we were said that there is a broken pipeline of drainage water into drinking water pipeline & also since yesterday we are getting mix of drainage water into drinking water pipeline which is very harmful. So, I request you to take it seriously & solve the problem & save our health.
                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                  M
                  Mohammed Shahbaaz Ali
                  from Hyderabad, Telangana
                  Jan 12, 2017
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                  Address: Hyderabad, Andhra Pradesh, 500028

                  Dear sir, I'm residence of maniacally, asifnagar.landmark: mesco school.

                  There is heavy overflow of drainage and sewage water on the road, daily in morning . It's starting from zubeda masjid till mesco school. Kindly look in to the matter . Its in front of the school.
                  Sewage smell can disturb the health of students and residents also.
                  Kindly send ghmc team to look in to this matter .
                  Regards,
                  Shahbaz ali.
                  [protected]
                  +1 photos
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                    S
                    from Hyderabad, Telangana
                    Jan 7, 2017
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                    Address: 500064
                    Website: www.hyderabadwater.gov.in/en/index.php

                    I am from Hussainialam charminar area. I want to complaint that its been 3 months and we have not received our water bills. If we don't get water bill how we will pay it? Please I request you to send somebody to check and give us bill so that we can pay it. Its not only in our area, in other nearby area also its the same situation. Many people here have not received their water bills. Hoping for some quick action to be taken.

                    Awaiting for a positive and quick response.
                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                      nutala2002
                      from Kandukur, Telangana
                      Dec 23, 2016
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                      Address: Rangareddy, Andhra Pradesh, 500072

                      Metro Water Works people constructed walve Operating points on the road Corners in Vivekananda Nagar, Kukatpally They are damaging Cars while turning. Repair of the Vehicles is in thousands. Will they Pay for it. How far it is correct. Lot of people in our colony faced this Problem and repaired their Vehicles with huge amounts. Kindly look Info the matter
                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                        V
                        vkyadav
                        from Hyderabad, Telangana
                        Dec 5, 2016
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                        Address: Hyderabad, Andhra Pradesh, 500195

                        I biharilala yadav submit the l&t employees has dug a hole for laying the pillar for the metro rail in month of june 2016 and during the process of the said digging the aforesaid drainage pipe water pipe & drainage main hole in front of our said premises has been damaged resulting in the leakage of water and drainage line has been stopped.

                        First complain given[protected] online complain given bearing no.5306

                        Second complain given[protected]

                        Third complain given as reminder on[protected]

                        A copy of the said letter dated[protected] &[protected] issued by me to you and others and containing the acknowledgement is enclosed here with for you ready reference. I submit that in action on your part in redressing my grievance is causing heavy loss beside mental tension agony and creating health problems.
                        Therefore, i kindly request your authorities ones again to take immediate action for repairing/rectifying the said damaged drainage main hole and the drainage pipe and for which act i shall ever pray.
                        +3 photos
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                          Ravindra Palnitkar
                          from Hyderabad, Telangana
                          Dec 4, 2016
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                          Address: 500013
                          Website: Hyderabad Metro water works & sewerage Board

                          Consumer name v. G. Palnitkar. Can[protected] & can[protected].
                          2-2-1075/21. Bagh amberpet. Hyderabad 50013. I am not getting water
                          Through one of the connection since october 4th 2016. The pipeline got damaged by g. H. M. C. Work at tilaknagar x road.in this connection i have met mr. Vijaykumar & ms. Aruna (Adikmet ofiice) concerned officers several number of times, gave written request. But till today nothing has
                          Happened positively, i am still not getting water causing lot of hardship. To my surprise i am getting monthly bills without water supply. May i request you sir kindly look into the matter and do the needful at the earliest.
                          Mobile no.[protected]
                          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                          In rajiv gandhi bandlguda to 18-13-9/32 in this area house heavy drainge over load full. So i request so please immediately solve this problem . so I humble requested u. Saber hussain
                          Hi sir I have paid for new water connection file no [protected] I want to know status please my mobile no [protected]
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                            Nadira
                            from Bengaluru, Karnataka
                            Nov 27, 2016
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                            Address: 500028
                            Website: www.hyderabadwater.gov.in

                            Drainage overflow in customer premises. Block is in the drainage on the main road which backs up all the drainage into my house. The drainage line on the main road is 4inches and keeps clogging every now and then. Multiple complaints to area hmws&sb has not resulted in any action. This has been a constant problem and nobody seems to care to fix the issue. CAN#:[protected].
                            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                            I have seen many a times water leaking in large amounts from water tank near to bus stop in turkapally.some times water overflows from it. I am observing it everyday. And also there were no handles for some taps to stop draining of water in the same area nearby
                            Please rectify the problem to save the water.
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                              syed_y2k3
                              from Hyderabad, Telangana
                              Nov 10, 2016
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                              Address: Rangareddy, Andhra Pradesh, 500005
                              Website: www.hyderabadwater.gov.in

                              I would like to bring your kind notice that we are the residents of ismailnagar galli no. 19, bangaldua, chandrayangutta constituency, hyderabad 500 005. Since two months the drainage water is flowing from manhole at our lane. Due to water stagnant foul smell arises from it and more often small children and old age persons are affected by several diseases like dengue and malaria etc.,

                              Further we have lodged several complaints to your staff and area corporator as well but all in vein. Moreover there is no cover on manhole due to which recently small child coming from school and also one old man has fallen into manhole.

                              Sir, i respectfully request you to please look into the matter seriously and pass suitable instructions to the concerned for doing needful..
                              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                Salahuddin Shaikh
                                from Hyderabad, Telangana
                                Nov 5, 2016
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                                Address: 500061

                                My name is Mohd. Salahuddin, residing at H. No. 11-4-892, Opp. Unigas LPG pump, Main road, Chilkalguda, Secunderabad - 500061. Tel: [protected]. From a couple of days, my drinking as well as borewell water smells of drainage. This is most probably due to some choked up underground drain that may be seeping water below. I have few children in my house who are at a risk of contracting disease. Request for help on an emergency basis.

                                Regards.

                                Salahuddin
                                [protected]
                                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                                Drainage Jammed in H.No.8-4-367/283, Vinayaka Rao Nagar, Borabanda, Hyderabad.
                                So Please do this work as soon as Possible.
                                I am suffering with this problem.
                                So Please do this work as soon as possible.
                                My Contact No.[protected].
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                                  Santhoshi Anand
                                  from Mumbai, Maharashtra
                                  Oct 27, 2016
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                                  Address: Rangareddy, Andhra Pradesh
                                  Website: www.hyderabadwater.gov.in

                                  Sir, there is comparatively very low water supply from last 3weeks for our house located at Vasavi colony, near ashtalaxmi temple.kindly take necessary action as soon as possible. Can no:[protected].
                                  My address: H.no:[protected]/2/6, plot.noA/19, Vasavi colony, saroornagar manual, Hyderabad-500035.
                                  Phone: [protected].
                                  Kindly look into matter. We are suffering due low water supply.
                                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                    Lal Shaik
                                    from Hyderabad, Telangana
                                    Oct 19, 2016
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                                    Address: Hyderabad, Andhra Pradesh, 500040
                                    Website: To oppose the 4times increasing of water bill!

                                    Iam shaik lal, my can no.[protected]. Iam living from the year of 1974. That time it was panchayat area. From the 25 years i was paid the property tax, water bills and electricity bills regularly. Ghmc devided the property tax in two parts.1. Domestic home in common tax.2. Front shops in commercial tax. From the 25 years we are following the ghmc province justified methods. From the august you were increased the water bill 4times above with out any before notice. Our domestic homes converted into the commercial with out any before notice. This is not the justified. This is totally un-justified and anti people method.

                                    Therefore we request you sir to kindly solve the water bill issue in the justified way.
                                    Thanking you
                                    Your's faith fully
                                    Shaik lal
                                    Can no.[protected]
                                    +1 photos
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                                      Lal Shaik. 8125110854
                                      from Hyderabad, Telangana
                                      Oct 13, 2016
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                                      Address: Hyderabad, Andhra Pradesh, 500040
                                      Website: hmwssb.com

                                      Iam shaik lal staying thirumalanagar, hampshire. B. Colony, meerpet, moula-ali, hyderabad for the 1975 year. I was paid the property tax in 2 types. One is the commercial tax for front two shops and normal tax to back side home i was paid from the 30years. Greater hyderabad municipal corporation was divided the property tax in two parts in the justified way 1. Commercial tax on shops. 2. Normal tax for home. We was paid the property tax from the municipal, municipal corporation formed. We was paid the electricity bill also in this two types.

                                      But hyderabad metropolitan water supply several board now increased water bill 4times (242×4) rs.984 without any notice. We were asked to them how you increased the water bill? Then they told to us they were mentioned our homes in commercial.in the bills they mentioned that commercial word.

                                      They was demanded for fixing the water meter. Now 3/4 members fixed the meter in their homes. They already announced the who are not fix the meter they will pay two times 242×2=rs.484. Now they gave 4times increased bill to meter fixed homes, rs.242 to not meter fixed homes.

                                      There fore i request you sir to kindly help to us to solving ours issue in justified way.

                                      Your'sfaithfully
                                      Thirumalanagar, venkateshwaranagar,
                                      Housing board colony, meerpet, moula-ali,
                                      Hyderabad.
                                      Shaik lal
                                      Ex - general secretary of i. F. T. U.
                                      (Indian federation of trade unions)
                                      +3 photos
                                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                                      Oct 15, 2016
                                      Saber Hussain's response
                                      And our area some straight light not working i will that house number 18-13-9/47 bandlguda.rajiv gandhi nagar.50005.[protected]. I[censored] call i tell u more details.
                                      HMSSB forced to us for paid the high bill amount, if not pay they tell cut the water connection immediately.
                                      We request you sir to kindly try to salve the issue.
                                      Lal Shaik's reply, Oct 15, 2016
                                      There is no reply from us now.we want reply from Hyderabad Metropolitan Water Supply&Sewerage Board as soon as possible.
                                      We request to the Complaint Forum to try your hardest level best.
                                      We were submitted the Memorandum to General Manager (Hyderabad Metropolitan Water Supply &Sewerage Board-Uppal) on[protected].

                                      4 times above increased the water bill! - Comment #2578686 - Image #0
                                      I/We submitted a Memorandum to General Manager of Hyderabad Metropolitan Water Supply &Sewarage Board Uppal, Hyderabad.Now it's copy sendings to you.

                                      4 times above increased the water bill! - Comment #2578734 - Image #0
                                      In rajiv gandhi bandlguda door no 18-13-9/47 to 18-13-9/28/g in this area heavy drainge over load full. So i request so please immediately solve this problem . thanks and regards. Mr shoeib.
                                      Yesterday 23/10/2016 we are from our area organized a meeting on the why 4times above increased the water bills?Why and how to converted our homes in the commercial?
                                      We are unanimous opposed the their anti people commercial activity.our committee unanimously gave the paper statement to Eenadu, Andhrajyothi and Sashi.

                                      4 times above increased the water bill! - Comment #2582137 - Image #0
                                      Eenadu paper statement:

                                      4 times above increased the water bill! - Comment #2582139 - Image #0
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                                        abrwa
                                        from Hyderabad, Telangana
                                        Oct 9, 2016
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                                        Address: Hyderabad, Andhra Pradesh, 500047

                                        Anand bagh residents welfare association

                                        (for the welfare of the people)

                                        Anandbagh, safilguda, malkajgiri, hyderabad-500 047

                                        Dear sir

                                        Sub - 1. water leakages plague west anand bagh for the past 1 year
                                        2. water supplied once in 3-10 days.

                                        1. water leakage:-west anand bagh is facing water leakages for the past 1 year. many parts of west anand including main roads have been flooded with water which we have been complaining.
                                        Sir you have a slogan stating "water is precisous, every drop of water counts' it clealry shows that your department is the main cause for the water wastage in our colony. hope you would have understood the fact.
                                        For the past 1 month there is pipeline damage beside bhavani super market, land mark ab 82.
                                        Several complaints has been made even the department has visited for name sake and went without repairing. such is the efficiency of your department. it is really disgraceful and shameful to complain but there is no other option left.

                                        2. irregular & low pressure water supply:-

                                        Residents have been facing sewer water shortage in west anand bagh, safilguda, malkajgiri for the past few years. water is supplied once in 3-10 days. several calls are made almost once in 2-3 days for the past few years inquiring about the delay in water supply. most of the bore wells have got dried up in the colony due to drilling commercial bore wells. as on date many residents in the colony dependent water purchased through tankers even though this year there was heavy rains and all the rivers and tanks got filled up.

                                        When the department is collecting taxes and water bill in time we would like to know as to why there is irregular water supply. govt. of telangana has recently announced that water to the city will be supplied daily but nothing has such has happened in anand bagh.

                                        One important point to be noted is whenever we call your manager, he either replies in negative aspect or speaks very rude even to ladies which is not acceptable. today 08-10-16 when we called the manager he never bothered to respond to our call. added to the problem is the linemen naresh whose another big nuisance to the area who also speaks in the same tone as the manager. please advise the manager & the linemen to speak politely to the residents especially with members of the association whenever they call inquiring about delay in water supply. hope this will be taken very seriously as we have been getting lot of complaints against manager and lineman which will further creative impact on your department.

                                        Thanking you in anticipation sir

                                        Suresh kumar v
                                        General secreatary
                                        [protected]
                                        Cc : corporator,
                                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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