Hyundai Motor India Complaints & Reviews

I am frustrated & at the end of my patience with the santa fe 2wd mt (2014 model). My vehicle number is ka 01 ml 1764 and i have been in possession of this vehicle since june 1st 2014.

In the last 5 years, i have faced atleast 2 vehicle breakdowns every year and have spent lakhs of rupees. I religiously send in the car for service every 6 months & each service costs me nothing less than rs 20000 per service. Despite me putting in effort to maintain my vehicle, i have had to replace, the clutch & related parts (Flywheel) 3 times in the last 5 years.

Currently, the vehicle has suffered a break down again on 31st march 2019 despite have the clutch replaced in may 2016 (Trident hyundai, hosur road, bangalore) december 2017 (Advaith hyundai, orr, bangalore), the flywheel replaced in april 2018 (Trident hyundai, jakkasandra, bangalore) & the ignition replaced in feb 2019 (Trident hyundai, jakkasandra, bangalore).

I am not sure i understand how these brand new parts do not last even for a year despite me spending lakhs on the replacement.

Given this scenario, i am again convinced that i was either sold a defective product by advaith hyundai, orr, bangalore or have been cheated by the service divisions of advaith & trident hyundai by replacing my car with defective/old parts claiming them to be new parts.

I have always been quoted wear & tear as the reason for the condition of these parts. I am not sure i understand why i should have spent around rs 36 lakhs on a premium vehicle if i have to replace parts like the clutch plate, flywheel & ignition multiple times in 5 years!!!

Post the vehicle suffering a break down on 31st march 2019, it was moved to the trident hyundai service station in jakkasandra, bangalore. I have been following up with them to send me the car’s service report for the last 5 years & the current need for clutch, flywheel, releaser bearing & slave cylinder replacement via email. I have requested for a formal report & quotation to be sent to me via email. I have not received anything as yet & am having to bear the cost o[censored]sing cab services on a daily basis despite owning a car!

The trident hyundai service center at jakkasandra, bangalore do not seem to be displaying any sense o[censored]rgency or empathy towards the customer. All they seem to be interested in is replacing the clutch, flywheel, releaser bearing & slave cylinder without justifying the need for frequent replacement. Their only interest seems to be in extracting lakhs of rupees from me at the drop of a hat!

The santa fe is supposed to be a hyundai premium car. However, i have had more issues with this car in 5 years than i have had with all my previous cars in the last 22 years. I have driven a wagon r, fiat palio, hyundai getz and a honda civic in the last 22 years. I am again seriously worried about my safety while driving this car. I have invested money expecting the best. However have had the most frustrating experiences the last 5 years.in my view i may have spent around 15 lakhs on this car till date. I could have easily purchased a new car in this amount!!!

In the first 2 years, i had the following issues:

Instance 1 – in the later part of 2014, i ran into a situation where the cabin was filled with the odour of burning rubber & the odour was overpowering near the external bonnet area. I had to call road side assistance who transported the vehicle to the trident hyundai service center in garvebhavipalya in bangalore. I was told that the clutch bands/plates were heated & needed to be cooled down for 24 hours. The vehicle was retained in the service center for the said period & was returned back to me. I was not charged for this service.

Instance 2 – early 2015, i had a clutch disengagement issue while driving & had to reach out to road side assistance. This time, the vehicle was transported to the advaith hyundai service station in bellandur, outer ring road, bangalore. The issue was attributed to an oil leak and was rectified without any charges. I am not sure i understand how a brand new vehicle can develop an oil leak issue!

Instance 3 – 7th may 2016, the clutch did not engage & collapsed while driving.in a few minutes, the car completely shut down. I was unable to even power on the ignition. I had to reach out to road side assistance who transported the car to the trident hyundai service center in garvebhavipalya in bangalore. The car had now clocked around 31000 kms. There were 2 issues identified this time. Issue number 1 was with the battery. The battery was replaced and i was not charged for the same. Issue number 2, i was given to understand, was that the clutch plate had worn out completely! We were even shown a part which they claimed to be the worn out clutch which they apparently replaced at no cost. Please note, the initial estimate given to me for this activity was rs 60000. After i raised a concern around being charged while the vehicle was under warranty, i was provided the service at no cost.

In summary, i am disgusted with this car. Please do take the car back & replace with a new one or deduct the depreciation cost & refund the entire cost of this car back to me asap! Anyway, the trident hyundai folks do not seem to be in any hurry to repair & return my car. They can keep it after paying me my dues!!

Will expect to receive a resolution from your end at the earliest. I am fed up of being tolerant & accommodating!

I am very disappointed with my car. My model is 2014 august i 20 elite magna. Problems from starting till now
1- indicator was missing (2014)
2- ac was not working (2014)
3-rc given was very very late
3- suspension gone (2015)
4-steering issue (2016)
5- paint issue (Boot) and now above the door.
I m disatisfied with the quality of car himgiri is giving and safdarjang service centre near kataria chowk should be closed they dont have manners and they dont even treat there customer in good manner. Hardly dissatified with himgiri golf course never buy a car from there.

I book grand i10 on dated 7th march and delivery date was 22th march 2019. I deal with car dealer she's bilal ahmed and manager sh. Sanjay ji while booking the deal was 650000/- with assesseries. But after transfer of amount they start to change their behieveior. And finally they refused to hand over assesseries and demands for r's 10000 more for assesseries. And ask if you not deposited we would not hand over the car then i purchase a new was without assesseries. It mean it was fraud of 10000/-

And i also suggest all of my friends not to be relation with hundai.

I had serviced my hyundai fluidic verna at utkal hyundai, patia square during december' 2018. I told them that ac, s cooling is not working. They did some cleaning work and charged me around rs.700/- apart from general service charges. Immediately, i noticed that ac is not at all working, even worse than earlier position, because earlier there was no sound. After the service one sound came from the ac. I reported it in their feed back. It was also reported to your ho feedback. I received a call from the service centre and was promised to rectify it. Then, i took the vehicle on 22.02.2019. They kept the vehicle and replaced the cooling coil. On, 23.02.2019, they raised the bill for total amount of rs.8195/-. I complained that the replacement charge of cooling coil appears to be on high side. Then, they allowed discount of 10% in order to compensate my earlier expenditure for ac repair charges. This time charge was as per ac system service level 5. But, i inquired from other hyundai service centre that, the charges should have been at level 2. Because, there is no replacement of other parts like compressor and some other parts connected to ac. The charges should have been around rs.2500/-. Another point is that just two months back i. E.in december.18 general service was done. That time, coolant was checked and it was alright, i do not remember, whether it replaced or not. However, how within two months time coolant was added. I have not seen, whether coolant is replaced this time or not, but, i am charged for this. My vehicle no. Is od02l9565 in the name of debasish dash.. Vin: malcu41ulcm079354 invoice date 23.02.2019 o[censored]tkal hyundai patia. C[protected] r/o. No. R[protected]. I request you to look into the matter & get me refunded the excess amount charged. This grievances is already ventilated in feedback to ho.

Hi.
I bought my car in 2014. It has clocked some 25000 kms since i mostly commute in public transport.
A couple of days back i noticed that my eon car's power steering (Eps) is not working.
Upon visiting service centre i came to know that the steering module is needed to be replaced.
Estimated price is rs. 8500 approx.
First of all its an expensive repair secondly the total run of the car or age is not that much.
I am surprised how come it gets out of order in such a short period.
I have seen similar complains.
Hyundai must look into and arrange a free replacement for such manufacturing defect.

Dear hyundai team,

You are expected to pay your full attention while reading the below complaint:-

The complaint to hyundai i’m writing after having very painful experience with its service partner naming shreenath hyundai thane (Maharashtra).

This i’m writing with complete confidence and belief in hyundai and their after sales support which is at the verge of getting shattered.

Let me tell you how much i admire hyundai, i started with santro without going to any other make for comparison, then wanted to buy creta but because of parking space i went for grand i10. This i decided without cross checking its performance and i took this decision in 10 min standing there in the show room. This story, why i’m writing to you is to make you know how big fan i’m of hyundai.in fact, not only for myself but for my colleague i always talk about hyundai and its feature rich cars and models.

I could not buy creta and buy grand i10, but made sure my colleague’s brother buys creta and he really did this.

Santro gave me one problem during entire period of 7 years and that very moment i went to hyundai showroom and bought another one but hyundai car.

But alas!! This time after 3 years of completion grand i 10 has started giving me problem. I could be that the service team is bad and not equipped with skilled engineers who could understand the problem. They believe in how to make money by always suggesting change in parts rather than rectifying the problem by finding its root cause.

What i’m going through at the moment:-

3 weeks back i got the paid servicing done, i had told them complaint of abs light is coming on and steering going free when i was driving on express highway with a speed of 80-90 kmt/hr.

Service team said rear right abs is giving errors so need to change it, i said let me know why abs has gone faulty, they said “can’t say why” but need to change it. I had no option but to say ok. They changed it. I told him that my steering goes free and i lose control, they said no issue and the same problem have been addressed. I paid service charges and also abs part, service and scanning charges separately.

In a day, i found my steering going free again, almost lost control of that, went to service station at the same time. They said steering is ok. I had no option but to come back. After 4-5 days abs light came up again and went off. I went to service station again, this time they said now left rear abs is giving error and that is required to be changed. Now i smelled something fishy. I further asked about steering problem, they said that is wheel alignment problem and i have to get it aligned from outside.

I went to outside alignment workshop, they did wheel alignment, also wheel balancing and paid them separately.

Now after 3-4 days, my steering went free and i hit a lady driving bike. Fortunately, she did not fall down and was safe.

I called up service station from the same place and told them the story. But now since the problem has become so serious i thought of escalating this critical issue to hyundai, considering they will take it very seriously. Otherwise, i would be left with no option but to public such incidents, which i don’t want to do, because my colleagues and friends would laugh at me, seeing doing me this as they know how much i used to talk good about hyundai. They used to ask me if there is any relative of mine in hyundai for whom i do marketing, which is not. It is only my because of my belief hyundai and it’s models.

But today’s incident has stunned me; i’m worried about people on the road and about my family sitting in the car while i’m driving the same car.

This time i assure you, if i have to sell car because of this, i would never ever buy hyundai car and you will be losing a loyal hyundai big fan.

Hope to get a positive response from hyundai soon. I have sent my feedback online as well to hyundai.

Regards,

Ashish mehta…………hyundai grand i 10… mh04gz2524 chassis no:- mala851clfm316218

[protected]

Myself vadivelu i newly brought hyundai xcent in "vb srs hyundai" villupuram in 30/03/2019. The manager and the salesman both are not giving the proper information and also they are not giving the seatcover, do not given the any type of access services and they also not given the number plat also. The manager don't given the amt bill pls take a immediate action to the branch they are cheated me

I am ashok kotecha. I have booked creta e+ crdi suv from soham motors pvt ltd. Aurangabad, maharashtra on 19/12/2019. The first advance payment receipt no.6195. Total advance of rs.9.75 lakhs has being given to the dealer in three installments. After checking the stock of the car the salesman promised us that car will be provided by them within a month. But they failed to do so. After taking the continous follow ups the dealer assured that he will finally deliver by 31st march 2019. But the manager mr parturkar denied the delivery stating reason that hyundai company has not provided the same. We are very much disappointed with the services of the company and dealer soham motors. After taking the advance and promised to deliver, failed to provide the delivery. We have being bluffed by the company as commitments are not met. Also now we are on notional loss as we could not claim depreciation for the respective previous year. We request the company kindly take some action and revert back.

I have hyundai eon car for dec 2012 model and car has run only 14k but suddenly eps light start blinking and steering mode change to manual. I have visited huyndai workshop and they told that eps module is faulty and it will cost around 8000 for replacement. How can such issue with eps system within such small distance 14k. Comany should exchange it without any such charges and let me know how it create issue.

I am harassing by the hundai company sense 4month from the date of my purchase a defetive hundai car which is not solve after 5time visit to the workshop i hope my problem will shut out soon other wise lastly i go for a cosumer file and social media because my resident is 300km away from the workshop which west my time and money l am already talk with the company highet authority but no one can solve it

I bought a verna diesel car on[protected]. The car has been driven for only 12000 kms.

However, recently i have been experiencing a problem in gear shifting. Whenever i apply 5th gear, the gear box stops working after that.

After spending so much money on an automobile, one expects comfort driving. Its a huge disappointment to see such a problem in a short span of time.

I would humbly request you to look into the matter as soon as possible.

Following are the details of the car

Registration no-hr07aa1391

Hi

I have verna diesel car which i purchased on[protected] and i have driven only 12000 km of my car. Now i'm getting problem in gear shifting that whenever i apply 5th gear after that i can't shift it to another gear.

You know i spent huge amount of money so that i can drive my car n get comfortable, but after purchasing hyundai car i come to know that i have wasted my huge money because in my new car only i'm getting gear shifting problem so what can i expect from you in future.

Please support me and tell me why i'm getting this problem in my new car.

Following are the details of my car

Hyundai verna diesel
Reg no-hr07aa1391
Driven-12000km
Last service-9728km approx
Problem-gear shifting

Resp Sir,

I had purchased a i-20 car from Elroy Hyundai, E-13 defence colony, New Delhi on 30.12.18 but registration amount received from me at the time of delivery not deposited in government account till date. i am surprised to know that the showroom dealer amount of tax collected from me not deposited in govt account due to this i am unable to get the registration number of my car from Delhi authority also my insurance is not valid due non registration. I have made hundred of phone calls to showroom staff and also visited 20 to 25 times in showroom but only excuse is given by the staff of Elroy Hyundai and fake promised given by all team members. Mr. Aarif and Mr. iqbal, ms Kanchan was the sales executive which came my office for car selling but both are unreliable person and also Mr. Davinder Rawal (Sales Head) and Ms. Hemlata all team members are not giving proper response and always giving fake promised from last three months. Now i am fed up with the response and i have made expenses of Rs. 7.00 laks from loan and our hard money earning. I am unable to run my car due to non registration and insurance.you know the temporary number is valid for one month.
So kindly give the solution of my problem. All team of Elroy Hyundai staff was harassing me for this and this type of event i have never saw in my whole life.
Take action against dealer and solution to me.

Thanks
Regards
Vipin Gupta
[protected]

I am totally disappointment with raj hyundai malviya nagar delhi hyundai dealership.
I bought grand i10 from them on 18th dec 2018 in exchange of my old alto. Due to the exchange, they cut my invoice from orion hyundai gurugram.

They promised me the car registration will be done in a month.
Till now i haven't received my car registration number from the delhi transport dept.
I have visited the dealership more than 10 times and got only fake promises. The staff at raj hyundai is highly incompetent, not passionate and not worthy of representing your brand.

Sir,
Policy no -[protected]
I(Akshay Singhal S/O Smt Sneha Singhal) would like to state that I met with an accident on 28/AUG/2018 near Gudh, Rewa in the morning at around 10:00AM. Airbags of my car were deployed. I drove the car to Badrika Hyundai, Satna as I had a word with Mr. Anjani Shukla General Manager (Workshop & Service) at Badrika Hyundai and he told me that work related to Airbags can be done at Satna workshop only.
Car didn’t suffered much damage. Only Airbags and front bumper were damaged. Survey took place on 5/09/2018 as told to us by Mr Anjani Shukla . Now every week we used to call him and he kept on telling that Car is going under total loss. Papers are being forwarded to Indore (M.P.) for total loss work. He kept on assuring that Car can be purchased by us ( Smt. Sneha Singhal ) itself in Rs. 40000/- to 50000/- and then we have to pay for the work done in Hyundai Workshop. He told Insurance company would pay us IDV- Purchase price that is[protected] = 195000/- ~ 190000/-. Every time he (GM) kept on saying either process is going on OR Surveyor Mr. Kashi Gupta is on leave.
Anjani Shukla sent Car to me(Akshay Singhal) in office in the month of February with no work done in regards with Airbags, Seat cover were torn, Keyless remote was without buttons(hence Central locking wasn’t working), Tyre of the Car were changed, Matting was removed, Steering cover was removed and when I called him up, he told that you bring car to me and I will try to resolve your complaints and I took my car twice to Satna from Sidhi which is 130kms but nothing was done in regards to Airbags. Parts were taken out from other cars and fitted into my vehicle that is they fitted pre-used parts in my Car. They took photos after work was done in which broken parts of Hyundai Creta i.e. other car were kept in front of my Car, and when I objected they told it’s just a formality sir. Whenever I asked for Insurance process, He said I’m not asking for any bill to be paid. I will only ask for bill after you get your entire amount from Insurance Company. Everytime we asked for Surveyor’s contact he said he is on leave or he is out of town. He also asked for a cancelled cheque in month of December, so as to show that payment is being processed by Insurance company and so we provided him with cancelled cheque, thinking that he is really working on it.
On 26/03/2019, he said that Car has been sold in Rs. 1.05 lacs (instead of earlier amount which he told was 40k-50k) and so Insurance company will deduct Rs. 1.05 lacs and then we have to pay him i.e. Badrika Hyundai the repairment costs (after insurance company has paid to us IDV-1.05 lacs).
On 27/03/2019 He admitted that all his commitments and assurances were fraudulent and he is working on insurance report. He along with Surveyor has cheated us and wrong act has been done on their part.
We need you to solve the issue at earliest along with replacement of Airbags as no work has been done on that part.
We request you that work related to Airbag to be done at Gwalior as we don’t trust this dealer anymore.
We want that no payment shall be made in this regard to dealer as all parts used in repairing are Pre-used and amount they have claimed is hypothetical with respect to the damage done. As it was a minor accident with airbags deployed just because of hitting a heap of mud, after getting hit by a car. We also want strict action against Surveyor so that such acts don’t happen in future. It is the duty of Surveyor to inform us about our vehicle after Survey .

Kindly resolve the issue at earliest with new Airbags installed.

Regards,
Akshay Singhal S/O Smt Sneha Singhal

Dear team,

This is gaurav tyagi a regular customer of hyundai motor since 2012. Recently i purchased a creta 1.4 base model from jmv hyundai bhiwadi rajasthan on dated 27/12/2019 and i have done all the payment clearance from my side including registration charges i. E.155 lac.
As per sales guys lead time to get the rc was approx 10 to 15 days but due to some server problem, it was delayed.
After continuous follow up with sales team i registered a complaint through customer care on 9/02/2019 and my complaint number is 1-[protected].
Now the situation is that all the sales team at jmv bhiwadi does not provide me the exact region nor solution.
My rc is still pending and i am not able to roam my car out of bhiwadi.

Please look into this matter very seriously otherwise i need to file some legal action against jmv hyundai.

Thanks with regards
Gaurav tyagi
[protected]

Ordered new car but not receiving
Hi sir / ma'am
This is kapil dev rana, a loyal customer of hyundai, also have been suggesting all my friends to buy hyundai car's.
On 3rd march 2019, i booked creta 1.4 e+ model in the name of my father sarwan kumar rana from captial hyundai sector 62.
Today on 28th march, i calles my sales person to just get the update regarding the delivery time. So started telling me that hyundai stop production of 1.4 e+ diesel variant and launching ex variant against this with increased price range[protected].
I mean hyundai can do this after taking booking amount 25000 and keeping that for 1 month and then saying we will not give you what you ordered.
I request you to please respond or please tell me, is that my fault? On what fault and ground of mine as a custohmer i would not get my new car on time.
Do reply to me on urgent basis.
Mob: [protected]
Email: kapilrana. [protected]@gmail.com

Sir,
My accident took place on 28/08/2018 and after that accident i drove car to badrika hyundai, satna on same day. General manager (Service) - (Mr. Anjani shukla) of that showroom has given assurances every time we called him. But nothing was done in this regard. He handed over the car to us in february i. E after 6 months but made no submission of reports to insurance company and told that process is going on with the insurance company and he has completed process from his side. Today he admitted that all his assurances were fake and finally he is working on report. Now we need a earlier resolution of complaint along with compensation of mental torture that we suffered with his fake assurances and mobility.

Sir,
My accident took place on 28/08/2018 and after that accident i drove car to badrika hyundai, satna on same day. General manager (Service) of that showroom has given assurances every time we called him. But nothing was done in this regard. He handed over the car to us in february but made no submission of reports to insurance company and told that process is going on. Today he admitted that all his assurances were fake and finally he is working on report. Now we need a earlier resolution of complaint along with compensation of mental torture that we suffered with his fake assurances and mobility.

I have brought hyundai creta sx with registration number-hr 13 n 5186. Approx 50 days ago it mat with accident in jaipur and it's there only from that time for repairing. Everything is over its repair has done but your dealer is not passing delivery order of the same namely roshan hyundai they have changed full stearing set which is not included by insurance surveyor as it is not affected by accident and they are making excuses that it got band in accident. But i am driving that time and there is not a single scratch on driver side only other corner is damaged. They are keep asking for money and not providing our car. Please help in this