Hyundai Motor India Complaints & Reviews

I purchased i20 asta petrol version it's almost a year manufacturing date 2016 dec. I did have complaints with break and had squeaky sound and even my hyundai dealer did their best and it would go and come back. The worst came when we were traveling with family suddenly the car in front stopped we were with due distance and applied the break however abs failed we skidded and hit the vehicle from behind and saddest part is that our abs did not locked and we went on to hit and indeed it was a bad it. I was told if it's under warranty period then company will do the needful when the vehicle was towed and taken
I went through the service report it stated the abs light was on.
Don't know the repair amount is so much does hyundai company stand with its customers for i have been using hyundai for long time never moved from it
Feeling dejected

Sir
I would like to bring to your kind notice that i rounak harlalka on behalf of my mother mrs nirmala devi harlalka has purchased a hyundia xcent car from one the your showroom located in guwahati assam india (M/s mukesh hyundia) bearing registration number as-01-dj-9830.
On 3/11/2018 i had given my car for servicing for normal checkup (Invoice attached) and my car was handed over to me on the same day and i had to leave for my native place at tura meghalaya.
As hyundia being a reputed company i even didn’t bothered to check the car. But when i returned back to guwahati my car started having a problem and to my notice i found that the engine oil was not there in car but though i was charged for the engine oil by the service centre.
After that i went to the service centre to my notice they didn’t changed the engine oil on complaining they provided me with the oil but the damage was done in the car.
After that again i was facing the probem with the car then i went to the service manager he said me that the the car might have a turbo problem as your car is in warranty we will repair it.
Now the harassment started from the service centre after 10 to 15 days i enquired about the status of the car, to my notice it came that they have not place the order of the part and it took them another 15 days to deliver my car
After that also the problem was not solved as the engine was damaged and again they said that the car is under warranty we will repair it
But the same problem the parts was not order on time and after complaining many time the parts was order
In the mean while i said them please provide me with a car as i have a daily travelling of 150km
So they provided me with i10 car was run for 140000km, so i requested them to provide me with a little better car as my travelling was 150 km everyday and even i had a back pain issue which resulted into a slip dice problem (Prescription and report attached)
When the parts arrived they said me that the parts was defective and it will take some more time
So i asked the service manager how long it will take he started misbehaving with me by say that when it will come i don’t know.
So i requested him please change the replacement car he said that not possible and after much request he again gave a very old model santro car.
After that i thought of complaining things in the customer care (Request id 1-[protected]) then the contacted with at the regional office to mr ajay deka even there i had the same problem he was also behaving rude with me and said i cant help up
Then i contacted the area manager mr priyankar sharma his behaviour was also the same.
So sir let me know being such a reputed vehicle company the official are not up to mark and don’t even bother about the customer after sales.
Right now i feel i have been cheated by the company and regretting why i exchanged my old verna car (As-01 - ar - 0005) from hyundia.
Even i have a maruti ritz car but never faced such problem
So i[censored] can help me in the matter it would be really grateful
Looking forward for your quick action in the matter
Dealer saraighat hyundia, adabari, guwahati, assam
Please find the attachment (Invoice copy, pre invoice copy, job sheet and recording of the conversation with saraighat service manager (In which he clear said i didn’t recommended your by the hyundia car)
For nirmala devi harlalka
Rounak harlalka
[protected]

Its been 3 months dickey of my car is not opening, i gave it to modi hyundai (Sion, mumbai) twice, and after doing all the scanning/analysis just got a call from mr. Sachin patil mentioning it will cost me[protected] for ip junction box and 16000 for floor wiring).

I am really not sure what to expect from hyundai it they can not open dickey that they make themselves???

What cant we replace a part of so called ip junction box which controls dickey and not replace the whole of it?

Do you really think its fair to be charged 39000 for just getting your dickey open?

Dear sir mam i book a car i20 dated 30/08/2018 rahul hyundai karnal haryana but after few days due to some family reasn im facing finacelly problem but dealer not refund my money 1st they not give me recipet now give but six month go now dealer say refund 7000 thousand only, i reqest you please refund my money
Thank you
Pritam singh jaglan
[protected]

I am a serving army colonel and while on leave i booked a car on 7 jan and was told that it would be provided within 4-6 weeks of booking. I was given a car test on normal hyundai creta whearas i booked creta at. The both reps of company were breathing down my neck to book earliest and did not leave my premises.. We after little consultation. Or part consultation booked white color at and next day i requested them if black color could be changed. Also it was declined. I paid an amount of respect 5000/- by cheque which was cashed within two days. No response and no input on vehicle arrival input has been told today that it will come at end of the month... Can u help resolve issue and organise black color instead of white creta at if possible.. Hope to hear a favourable response.. I have finished my leave and am on verge of going back and still waiting for car.. Few moments spent together with family in new car would have provided some memorable moments that too has been taken away.. Sadly

Hope to hear a solicited response..
Thanking you
Groovy singh

I had given my hyundai i20 asta 1.4 crdi model for servicing on 11/02/2019. All the checks were done by hyundai authorised service station (Hmp chennai) and trial ride was taken with me alongwith the service engineer. The air condition of my car was working fine and no problem was there in the air con. However, i received the car on 13/02/2019 and i felt some issue in the cooling couple of days later. On friday i went out with family and came to know that my air con was not at all working. I called and informed service advisor on the same day about this issue. I went to the service station again and they told me that i will have to inspect the issue. After waiting in the service centre for 3 hours they said that there is a problem in the air con coil and leakage is there so i will have to pay rs. 8000.00 for repair. I objected and said that no issue was there in air con prior to service and i wont bear the cost. Even in the recommendations they did not mention that the ac is not working. I told them to repair it free of charge as it is because of after service that the problem has occurred. Hyundai motor plaza hmp is the service centre name (Authorised hyundai showroom).

I bought verna 4s fludic...it not even bening 3 yrs old.. My car central ac vent tab has been broken which is too sensitive made of v. Mild plastic... Even i enquired with service center people.. They asked me to chage the compelte which is too expensive...i never expected that hyundai manufactures such a cheap quality products...not only car vents even the front and back side bumbers... I feel its is unworthy of buying keeping such a huge amount of 14lcs.. Altest hyundai should think about customers to manufacture VENT TABS SEPERATE SO IT IS EASY FOR ASSEMBLY.

Dear sir,

My name is deepak sharma, working in govt department. I have my elite i20 asta option damaged (Head lamp and front bumper).
I lodged an insurance claim on 6 feb 2019 at paras hyundai suratgarh.
They told me that the required parts will be brought in 10 days at nearst hyundai service station i. E. Sri ganganagar. And from there the service will be provided to me at paras hyundai suratgarh.
But now they are saying that you will have to go to sri ganganagar service station for my car service instead of suratgarh. Required parts have been arrived at sri ganganagar service station.
After delay of 15 days now there is a sheer harassment which i am facing now for their dissatisfactory services.
This is inapprehensible that why suratgarh service station is referring this to sri ganganagar service station.
Kindly resolve this matter and provide me the required services as soon as possible at suratgarh service station. Thanks.. Deepak sharma. [protected].

I bought the eon car in 2013 and ran it for 50k kms in 5 and half years.
One doy while going to office suddenly steering became hars and light shows 'eps'. I had taken it to nearby workshop and they told that the eps module needs to be replaced and it will cost 10k. I checked it online and found that it is a common problem with hyundai cars.
I fail to understand why have thy installed faulty eps system. They should replace it free of cost.

Hello team,

The hyundai car service team comes to your doorstep and gives you all the stuff. They never talk about the sd card which is fitted in the car and working well. Once you send the car for services it comes back and then what you get is sdcard is missing and the driver who came to pickup acts smart and lies saying that there was no sd card in the car. This is absolutely bullsit and i recommend not to give car even to authorized hyundai car dealers. This is raj hyundai services centre for which i'm writing a complaint. The navigation sd card costs around rs 10, 000/- in replacement.

We have purchased hyundai creta sx diesel model (Mh 12 nu 8239) in march, 2016 on the name of my brother shivraj jadhav. We have purchased this vehicle from garve hyundai, vadgaon (Bk), pune. Within one year from the purchase of vehicle, the front glass has broken. For raising this issue we visited the ishanya hyundai, ambegaon, pune. The concerned persons were telling us that it might be broken on high way due to stone, etc. We were not agreeing to with them. But due to paucity of time we haven't raised this issued and we wanted to get changed that glass at the earliest. Therefore, we changed the glass under the cover of insurance, in the month of april, 2017.

Again within 5-6 months the new glass also got broked. After that we have visited ishanya hyundai again and raised this issue. Then were telling us that the glass might got broken due to vehicle's wiper or something else. But this time we were not agreeing to them but they told us that get it changed under a cover of insurance. This time we are not going to change it at our cost, because we are sure that the glass is not breaking due to any of our fault. The fitting of the glass has not done properly by the company and that's why the glass is breaking again and again.

We are using another vehicle since last 4 years but till date no glass has been broken of that vehicle. Further, both these vehicles are parked at same place, the route of both the vehicles are same. Therefore, we strongly oppose that the glass is breaking due to stones or wiper.

We want the glass to be changed at the cost of defaulting party and not at our cost. Also we want a permanent solution on this problem. The glass should not be broken again and again. We are running short of time and we cannot spare our valuable time in visiting the showroom again and again and that to when the company or the dealer is at fault.

My name is chandrashekar s from hyderabad. From the time i purchased my santro car (2006/2007) model, i have been giving it for service at the same center (Talwar hyundai service center, tadbund, bowenpally, hyderabad). This is the 3rd time that after scheduling an appointment for picking up my car at the last minute they call me and tell me that the particular person is not available and give me some excuse or the other.

From the time mr. Sudhakar has taken over or appointed as the gm at this service center, it has become very bad for customers like me who are being ill-treated and disrespected by the staff and mr. Sudhakar.

They have a feeling that they are doing a favor by servicing my car and think that i need to pay to get harassed and get ill-treated. It is very sad that i have been giving my vehicle honestly with the service center for all these years and even the head office management are not able to help me in this regard and they wanted to wash their hands by saying that you purchased the car and it is your responsibility to get the service done by talking to the service center.

The entire hyundai staff including the senior management seem to have the same kind of attitude and they wanted the only amount.

I had booked the vehicle hyundai i20 asta in the name of lokesh kawale at bigwig hyundai nagpur on dated[protected] with full payment but dew to my father is in hospitalised in serious condition that’s why i want to cancelled my booking but as discussed with dealership person their is no updates for refund till date, always the person saying you have to be debited amount for cancelling vehicle, this is very bad service for hyundai side

I have new creta car and breakdown happen and demand help from road assistance team. But i am waiting from yesterday in this harsh winter but help didnt came yet. Ref x[protected]ind, help is on the way!!! Our technician / fleet shall reach you within. But nothing happing yet. What kind of service is this. They are giving me surity that we will be there in 90 minutes with technician team. But no one came yet. Is this how you treat your customer with that kind of service.

Hello,
Greetings!!
Have gave my car for body shop repair after met with an accident at kun exclusive body shop on 30th of jan'19.

Chasis no: malaf51cyjm018048 reg no: tn05 bt 9551.- star dust colour

After body shop repair and door replacement color mismatch found in fender, front door, rear door, quarter panel.

Have raised query with kun hyundai and asian ppg. Till date no action taken and trying to convincing me for accepting the colur mismatch with the trailing mail from kun hyundai and report from asian ppg.

Images enclosed for reference.

Am totally disappointed with the communication for the past 15 days 3 times have visited the body shop till date issue has not resolved.

Look forward your support to close the issue to proceed further with happy motoring.

Thanks & regards
M. Kaja jaffer
[protected]

Hi team,
This is regarding my new creta 1.4 s which i have bought from republic hyundai, commerce house,
Link tank road, ranchi.
Details of my vehicle are as follows;
Chesis no-malc281rlkm522256
Engine no-d4fcjm718824
I have bought my vehicle on 03.02.2019 and i am following it up for for form-21 (Sales certificate) generated on 03.02.2019 & form-22 with the republic hyundai (Salesman-vikash, sourav) since then so that i can get my vehicle registered in jamshedpur'rto where i reside but even after rigourous follow up (I called them atleast twice in a day since then) and i received it yesterday late evening and further i would like to highlight that the registration charges have been increased from 3% to 6% since yesterday (12.02.2019) and now for getting my vehicle registered, i will have to pay the double amount.

This all is happening because of highly unresposive behaviour from the dealer end and when i spoke to sourav, republlic sales person, he has started shouting on me and used abusive language and then i talked to dealership head, he also didnt respond properly.

I am highly surprised by the response, delay and misbehaviour from the dealer ship end and this is how hyundai value their customer.

I really have very bad experience with hyundai and hoping you will take the required action on immediate basis.

—

Thanks & regards
Dhiraj kumar sawa
[protected]

Hiii,
I m dr dnyaneshwar from beed, maharashtra. I met with an accident last month, 9th jan 2019 and submitted my grand i10 asta car to deep hyundai showroom here at beed. Initially i was told that my car will be ready in 15-20 days or most 3 week.
Today i was surprised to know that they started doing repair work just 2-3 day back and informed me that it will still need another 8-10 days.
Will you please explain what exactly are these guys doing here?
Did i make mistake asking you people to repair my car?
Cant you people say truth?
Please tell me exact time limit you people want to get it done.
And i also want written explanation with timeline, why it took this much of time. Or please donot return my car to me at all.

I have brought my grand i10 august, 2018, for 1st service they have charged rs.4000 and got accident left for the dent repair after claiming the insurance also they have charged rs. 4000. Raised couple of times at trident hyundai for service, ypr station after raising they have started sending free service coupon and mobile holders. And as usually sorry for the innocence. Is it that such horrible follow up at the first time. After all no one follow up mr. Liju please awake. If we don't gone case day looters. No need to loot your money. Be care full car owners. No one ask the questions. Please raise the alarm. Without doing asking forcefully rate! Attached the screen shot.

We had given deposit of rs 10000/- for purchase of i 20 to down town anand, dated 14/12/2018
as they dint provide us self passing of the vehicle, we took the vehicle 1 20 from gallops ahmadabad and wrote a letter and mail for refund of payment on 24/12/2018
but till date we had not received 10000/-
please be noted that we use only hyundai car since 7 years.
Hope shall do needful to get our payment of rs 10000/- at the earliest and get us the detail of delay
thanking you
munaf mansuri
[protected]

1. I am serving army officer posted to delhi and had planned to purchase creta sx (Petrol) car through csd (Through army canteen). I had booked the car with koncept hyundai, a: 5, green park, new delhi 110016 on 14 oct 2018.
2. After depositing booking amount of rs 25000/-, i was given docket in which it was clearly written that the car will be delivered within 2 months (Max).
3. I was continously in touch with koncept hyundai representative and each time i was told that the car will be delivered shortly. Today, after a period of 4 months, the car has still not been delivered.
4. Since i had booked the car in the month of oct 2018 and was given in writing that the car will be delivered within 2 months (Max), i would have got the delivery latest by end of december. But, i would bring to your notice that the csd cost of the car has risen by nearly rs 24000/- for 2019 model. Due to delay in delivery by koncept hyundai, delhi, i have landed up in situation wherein i have to pay nearly rs 24000/- extra for base price which will also have effect on the registration and insurance cost as well.
5. I have also enquired from koncept hyndai about the seniority of the waiting list for the car and they have not been able able to produce it which clearly means that my car has been delivered to some other customer in the month of december 2018.
6. I am really disappointed with my experience with koncept hyundai, green park, delhi wherein there in zero level of transparency and commitment.
7. I would request you to deliver me the creta sx (Petrol) as per the canteen cost of december 2018 and also take serious action against koncept hyundai, a: 5, green park, new delhi 110016 for the inconvenience caused to me.
Warm regards
Lieutenant colonel rbs sandhu
Mob number : [protected]