Hyundai Motor India Complaints & Reviews

I have been an owner of a Hyundai i20 1.2L ASTA with sunroof since 23.01.2014. Regn. No. TN 09 BV 4907. I have been very happy with the Hyundai cars being an owner of a Santro before too.
The hand brake light has been lighting up on the dashboard some 4/5 months back. The problem was attended to by a simple top up of oil (by the authorised service center). But the problem has cropped up again. On taking it to the service station... I have been informed that the car has a leaking ABS unit.
I am shocked that something like this has happened with such a critical component.
The service advisor tells me that it is most unusual and even the part is not normally available. As it involves such a critical component, I have asked for it to be changed immediately for which I was asked to pay an advance of 25000. (I have promptly done so as safety of me and my family is paramount) I have been informed today (after 2 days) that it will take some more time for the part to arrive.
I would like to take it up with the senior level regarding this fault. A defective ABS brake unit is unacceptable. This is my 5th car and the first time a problem like this has cropped up. I think Hyundai must accept that the original part is faulty and replace the part. I would like to take this up at all forums as some components in a car are expected to perform perfectly and not throw shocks like this.
I would like a revert at the earliest as I am scared to trust my Car now. Please note that when I bought the car, I bought the top end version as I wanted ABS and the max possible air bags as safety is very important for me. After paying a premium for what I thought was the safest option, I feel it is unfair that my car has a defective ABS unit. I would expect Hyundai to replace the part and refund my amount. I agreed to pay the advance as the service center would not even order the spare without a 25000Rs. advance. As mentioned...the brake unit is not something I can compromise on... so I paid immediately. However, I do not want it to look like I am accepting it.
Regards
Rajiv Kalmadi
[protected]
[protected]

Dear sir,

Im visit hyundai showroom located rajapuri main road new delhi -110059
Furntear hyundai dealer ship i'm booked hyundai xcent car booking amount 5000₹ i'm cancel the booking sales person saying 3000₹ deducted also saying this amount deducted by hyundai sales person not explain the deduction after cancel this rule only for hyundai auto mobile i'm visit other auto mobile industry but there is not deducted cancelation charge please return my booking amount other wise i'm complain other method...
Sales person name - vikram singh
Mobile - [protected]
This person behave very rute and also saying complain the hyundai don't care very badly attitude this person...

Thanks & regards...
Ateeq ahmad

Contact - [protected]

Dear sir...

It is too shameful for Hyundai that they such have this kind of dealers...
I'm talking about Shivam Hyundai Ajmer...
I was working with them from 14feb 2013 - 4march 2018... I informed Mr. Utkarsh Goyal about job left on date 24 feb 2018... On that time he did not tell me anything nd deposit 8000/- salary in my account ******589 as on date 1 feb this is a lumsome amount of salary & told that balanced salary will transfer after holi... But till now after many reminder by [protected] calls and whats app msgs they didn't gave any reply...when i called with new mob. Number they attend my call but when i m asking about my salary & incentive they deny for it...
They even signed some Blank vouchers from us in December that I attached to the mail.

PFA

Regards
Rajani Agarwal
[protected]

Dear sir/madam,

I wanted to purchase Hyundai i20 Magna and I was informed by Mahadev Motors(RAJKOT, GUJARAT) which acts as DSA of Shreem Hyundai that the car is readily available at Shreem Hyundai. Hence I had given booking amount of Rs. 10000/- to Shreem Hyundai(Mahalaxmi) The booking amount for i20 Magna was given through net banking on the name of Shreem Motors Pvt. Ltd.
Later I was informed that the car is not available by the DSA and so I cancelled the booking of the car. Now the Shreem Hyundai sales and accounts people(Vanita, Amol, Arti, Santosh) are not giving me satisfactory answer and neither they return my money. I have sent mail to different departments so many times but they don't have any professionalism to even respond to any of them.

Kindly do the needful and guide me.

As i mentioned in my previous email i am not getting my car rc of hyundai creta which i was buy on 05/11/2018 from shine hyundai by name of madhukar agarwal till today their no response from the shine hyundai. General manager don't have the manners how to talk with customer.

I have attached form 20 of rto which they paste other person passport photograph instead of madhukar agarwal. The photos i have shared with the dealership but they make me fault.

1) car was serviced comprehensibly on[protected] and the problem of doors getting unlocked itself with flickering of head and tail lights was informed. Bill paid for rs. 7202/- (Attached).
2) observed same problem of doors getting unlocked itself with flickering of head and tail lights. Made personal investment of rs. 3000/- for external tyre lock and handle lock equipment to safe guard the vehicle.
3) informed service center about the same and car was delivered to service center.
4) car was given back informing to check again and revert back.
5) observed third time same problem of doors getting unlocked itself with flickering of head and tail lights.
6) informed service center about the same and service center informed that latching assembly front door to be replaced. Part was ordered and replaced on[protected].
7) car was given back but fourth time observed the same problem of doors getting unlocked itself with flickering of head and tail lights. Expenses on spare and workmanship rs. 2456/- paid bill attached.
8) service center informed that now module turn signal and junction box is to be replaced and the same were ordered.
9) car was kept in service center from[protected] to[protected] for further study and part replacement.
10) part replaced on[protected] and vehicle was given back by informing that the problem is fully solved. Expenses uncured rs. 14144/- bill attached.
11) again fifth time the same problem is observed of doors getting unlocked itself with flickering of head and tail lights. Informed to the service center.
* from the above incidences it appears that there is no competent staff is available, trial & err method is used to resolve the problem. Total expense of rs. 16660/- was done on baseless conclusions and hidden expense of rs. 3000/ of fuel and 1500 of driver charges was also uncured during this period.
Request to resolve the problem and arrange reimbursement of rs. 21160/- to me.
Regards
Dhiresh chandra joshi
General manager, rccpl pvt ltd. Cell no: [protected], [protected]
Car service center : m/s badrika hyundai, satna, mp.

Hi,

I am not sure any action hyundai will take against his car dealer advaith hyundai branch bellandur bangalore or not for using slang words to customer by his employee rahul shetty the customer.

The story is like this as yesterday i visited hyundai balandur bangalore branch for my car servicing as i reached before given time and waited in customer lounge area as the weather is hit i asked for to on the ac no one bother about the things after asking several time they turned the mater to i am asking the car before time and mr. Rahul shetty started using slang words (#) and all. And they didnt allow me to give the fill the feedback form too about this.

Can anybody help me i feel very bad about the behaviour of this person, since from past 5 years i used to take service for my car from the same branch never feel so ashamed mr. Rahul shetty did like this.

Request to please take some action against the person.

A true customer
Rabindra

I have been forced to purchase car insurance for my creta 1.4 e plus from the dealer in a overpriced rate. I was quoted by the same insurance company with the same plan in 12000 less amount when i was doing it by self. Showroom told me that u have u purchase it by them otherwise we will not give the car delivery. This model is in demand.
Vin... Malc181blkm523328

Hi team,

My name goib n

Vehicle reg. No tn77 x3394

Engine no – g4hgjm967042 & chassis no – malaf51cljm026352

Last dec’18 i purchased new santro car in salem showroom. (09/12/2018)

Since from day one itself my audio system not working properly.

Sometime it’s on & sometimes it’s not on. For your better understanding attached the videos.

I informed to salem sales & service team. They are still researching in this issue not giving solution or not solved.

I already informed to change / replace the audio. But they are still doing rnd with my car (In salem / namakkal golden showroom).

Still problem not solved.

I believe you take immediate action on emergency basic. Let me know any additional required. And if any doubt revert back to me.

If you also not solve this issue i will post this problem / issue to website (New santro review page with video itself)


Note : some video can download in below link

https://drive.google.com/open?id=1XkGKPRi9z7r2OQ04Q3yLz7sYxh-1fwJ_

I have sent my car number od33d 1030 to utkal hyundai bhubaneswar for battery related issue.2 times i sent to showroom for the same battery issue but no solution came out. The mechanic r not diagonise the excat issue for battery discahrge. 15 days my car kept in observation but after that the battery discharge problem. Request to resolve the issue permanently show that i will ride d car comfortably.in every 6 days the battery discarge.

Hi,

I was to buy a elite i20 and had submitted the whole amount to the dealer (Srishti hyundai, rohtak) i. E. 811500 and i was taking a test drive and as there was not much petrol in the vehicle the sales guy who was sitting along with me to get the petrol filled up but when the petrol was being filled one of the bus that was also taking up fuel from the same petrol pump took a wrong turn and hit the vehicle. Even though it was not my mistake at all it was full mistake of the bus driver. The dealer is asking me to compensate 20000 for a very small dent now and it is now harassing me to take up the accidented vehicle. He doesn't even have the new vehicle now and is saying me to wait for 20 days for the vehicle and on forcing him now he is saying that you need to pay 20000 as it was not a test vehicle which does not have insurance and it was his mistake to give a non registered non insured vehicle.

You are hereby requested to refund my booking amount rs 11000/- with intrest in my sbi account number [protected]

: k. L. Raisinghani | [protected]@gmail.com | [protected]
Address: flat no 402 block no at 1 ada heights, tajnagri phase 2 fatehabad road, agra, uttar pradesh 282001, india

Pay mode: - state bank of india

Instructions: refund of
Booking amount for hyundai car
(Paid on fri, oct 12, 2018, 01:21)

My hyundai eon car was on accidental on asm hyundai service center, gwalior before 20 days, now i got confirmation call yesterday on 30th jan'18 that take my car back as its service work is completed. I took my car back but on road when i saw a sensor heating signal of my car it was on last red light, my car was also making some noise from the engine, i switch off my car instantly as the engine was in the highest level of heat when i touch my car bonnet it was very hot, when i called on asm hyundai service center, after 2 hours mechanic cames on that place and when he opens a bonnet, he found that the service center forget to fill coolant and also water, after that he filled bottles of water in my car and told to bring my car back next day, how can be they so much irresponsible.. It can be any danger i was inside my car, burning smell was also coming, i instantly came out from my car, now, i want justice and the service center should charge with heavy penalty. I don't trust on engine of my car, i want my car engine replace.
Plz. Solve my issue.

Thanks,
Vivek pathak
[protected]

29 january 2019
Hello sir,
I am dr dnyaneshwar rohe from beed, maharashtra, india.
I met with an accident on 9th jan this month and submitted my car at your showroom deep hyundai here at beed on same day. I also provided all necessary documents required.
Today i made visit there and was informed that work of repair will start after a week from todays date, and may require upto one month.
Initially i was being told that within 15 days time they will provide me my car.
Now they are telling some whole different things.
Sir, may i know what is the reason for all this delay?
Please help me getting my car back in time as soon as possible.
Thanking you.
Dr dnyaneshwar rohe
Beed, maharashtra, india.
Mb. [protected]

While driving the car continuously small stones stuck in between the tyre blocks & groove lines as speed of vehicle goes upwards these stones releases from the tyre and hitting the lower body of the car due which a intolerable & sound usually comes beneath the cars body and its dangerous for the body/ dent, rust and might hit fuel tank which is very risky to drive.

Respected sir,
We have bought i20 car, we are your faithful consumer.
We encourage your service, but we informed from open market that many asseseries provide by "maruti suzuki" and other companies, but our "equity hyundai" show room dealers 80"fit road rajkot dis. Rajkot st. Gujarat have not provides any asseseries like (Seat-cover, car-cover, air-freshener) and etc.
So, we request you please provide that asseseries from the equity hyundai show room for like a consumer satisfaction.
Please reply as we can get satisfaction for as consumer. N. [protected]@pgvcl.com

Thanking you, your faithfully

(Narendra patel)

This is to inform you that i had purchased new i10 sportz (Dl9caq4303) on july 2018 from sapphire hyundai dwarka sec 20 with in exchange offer. I had exchange my santro with new i10 sportz.
They had taken inr 6000/- amount for registration with cng. They did not tell me that about the hidden charges for cng registration.
I received vehicle rc after 2 months i. E. Oct 2018 in which cng is not mentioned. I visited sapphire hyundai, 57, rt. No. 226, sector 20 dwarka,, new delhi, 110077 and meet the guy (Mr ankit) who is taking care of registration part. They informed me that you need to visit at dwarka authority along with i10 for endorsement for cng.
I asked question to mr ankit that if i have already paid inr 6000/- for registration than why i have visit authority. Finally they told me that if i am not able to visit, we will refund the amount. I request him to refund the amount asap. They refund the amount inr 5000/- through cheque. I had submitted the cheque and clear the amount.
I asked them for inr 1000/- is pending on hyundai as balance. They deny for the same and asked that only 5000/- is charged against registration fees and the same amount is already reverse.
I am not ok with him but any how i have to register my vehicle with cng.
Now story take u turn. I visited dwarka authority for cng endorsement. Inspector reject my vehicle and aksed for proper cng fitting. I again visited sapphire hyundai dwarka and meet mr ankit, mrs pryinka, mr ruchika for the same. They asked me that we have only these type of cng fitting in hyundai cars. As per authority inspector cng clip where cng is fill in car should be is in working condition. If we pull out the cng clip car should be stopped automatically. But on ground this was not done. I again visited dwarka authority and request to the inspector that hyundai deny for the same and they are fitted only these type of cng in cars. Inspector again deny and put remarks on my file.

I again visited sapphire hyundai dwarka, they redirect me for mayapuri sapphire hyundai and asked they will help me. I visited mayapuri sapphire hyundai and meet service manager who is taking care of vehicles but he was unable to help me. Finally he told me to visit okhla cng service station, where hyundai cabs cng fitting is done. I called to dwarka sapphire hyundai team and informed them about the same, they also told me to visit okhla. Finally i visit okhla cng service station and meet mr goldy, he was trying to help me but not able to do the same. I again called to dwarka sapphire hyundai team and informed about the same.
I was very disappointed and waste my 03 days’ time to clear the same issue. I had repair the cng clip from outside and pay inr 1500/- to the shiva motors dwarka who helped me to short out the issue.
After that i again visited dwarka authority for cng endorsement and submit the papers again, there was already remarks by inspector on my file, he ask me bribe to remove the same remark again i was spend inr 500/- for bribe to clear my file. Finally i submitted the documents for cng endorsement and got the vehicle rc in jan 2019.
I had waste my 04 -05 days for all process. My question is that why hyundai not fulfil the government requirement and if there was mistake by hyundai than why they don’t help to short out the issue, they simply told that user is responsible if authority guys not do the cng endorsement. Also they suggest for giving bribe to local officer, they acknowledged that all hyundai cars cng endorsement done with per file charge as bribe. Mlo and local inspector all are include in the same.

I want compensate the amount as well as my time which was spend on mistake of hyundai.
Thanks & regards,
Anil prakash yadav
Mobile no [protected]
Car no – dl9caq4303
Model – grand i10 sportz 1.2

Purchase new car hyundai i20 sportz dealar sales man give fake rate list increase rate cotation & extra charges in rto and insurance including. According to bill & rto registraion dealer gave car model 12/2018 and signed in blank page says to formality documents.
Car model i20 sportz avilable all district that low price according to jhunjhunu marudhara hyundai agency.

We brought a hyundai creta just over 2 years back and its now the 3rd time the clutch got burned out and followed by a breakdown even after replacing the whole clutch kit during the second occurrence. All the 3 times we got stuck in the middle of traffic and this time my dad missed a very important meeting. Once it happened late night when there were lady family members in the car. We've been using various cars over the years and none had this issue (Mentioned not to get our driving style blamed).

This is our only request - please recall the vehicle and do the necessary compensation. It was a big mistake from our end buying this car from a brand doesn't even provide a minimum value for money. We doesn't need to get this repaired once again and risk our life further. Or what if it happens late night at a remote location?

I did raised a complaint 5 days back and haven't heardback anything from the officials yet and the car is still in service center. Kindly requesting to help with this situation. We spend over rs 14 lakhs and now using public transport for daily needs. They were not even ready to provide a spare vehicle in the mean time.

I had purchased creta 1.6sx diesel in july 2018 from ketan hyundia nagpur
Vehicle no - ma-31 fa 9522. (Rajendra khatri [protected]) within 6 months there is an issue in the gear box. The car is for my personal use and till date the reading is around 11000km. I gave my vehicle for servicing on 19th jan 2019 (Second free service). And on 23 the gear box started giving trouble. The gear is blocked and cannot shift the gear. I caaled the dealer (Ketan hyundai) and told about the issue and the executive asked my to bring the vehicle to the showroom myself saying that he cannot arrange the pickup for the same. And after waiting for 2-3 hrs he says that it will need time and will update me regarding the same on monday as saturday and sunday are holiday. And today i am being told the the spare parts of the gear box are not available and it will atleast take a week to arrange it.. My concern is in just 5-6 months the new vehicle started giving troubles and the dealers are not even ready to help. I am really upset with the service of ketan hyundai nagpur.. Please tell me what should be done..