Hyundai Motor India Complaints & Reviews

1. Despite my complaints and emails dated 12 dec, 05 dec and 29 nov 18, i have not been paid my dues (Rs 35000/-) by libra hyundai of naraina, new delhi.
Moreover, no reply/response has been received to my emails, by any medium. I have also recorded complaints on the hyundai call center, under the numbers 1-[protected] and 1-[protected].

2. I purchased a hyundai grand i10 from hmil authorized distributor, m/s libra hyundai (Naraina, new delhi) in the month of august 2018 (Vin: mala851cljm858676)

3. This purchase was made against exchange bonus (Rs 15000/-) and resale value (Rs 20000/-) of my old car.

4. Therefore, at the time of the sale, i was promised an amount of rs 35000/- (Total of the above two amounts). The sales team assured that the discount bonus and resale amount of the old car will be credited to my bank amount a few weeks after delivery of the new car.

5. I have shared all necessary details (It pan, bank account details, etc) with the libra hyundai sales team, to facilitate timely payment. The concerned persons at libra hyundai are mr sarvesh ([protected]) and mr libra ([protected]).

6. However, it's almost 3 months, and i am yet to receive the money.in repeated reminders, the only explanation being offered by them is that the "owner is not in town".

7. This is quite unbelievable - the "owner" cannot be missing from action for so long. Moreover, this is unacceptable treatment of a customer.

8. Also, nobody from hmil or libra hyundai has shown the courtesy of replying even once - despite my multiple emails.

9. This is as good as fraud, and should be booked under ipc 420.

10. I hope posting this complaint here has some positive effect on both firms - hmil and libra hyundai.

- [protected]@gmail.com

I have done two services from your iritty service centre for my creta vehicle. The executives and staff are very friendly and i am happy with their service, care and over all response.
My only complain is about the office premises. It is located very close to the highway where sound, dust and climate pollution is very high. Your staff and customers are sitting in a furnace like atmosphere where the temperature inside is extremely high. You could have easily manage this by covering the outer glass with dark/semi dark films which will not affect your total ambience and looks. Though there is airconditiner in customer area, the scorching sun light is affecting the performance badly. Yours is an organisation valuing customers very much, hence this mail.
Hope that you will do something to enhance customer happiness and through that, your overall business.

I have booked an elite i20 asta 2018 model. Today while going for delivery of my car, the dealer has added an handling charges of ₹3000, which in my sense is completely illegal in india. Now i want to know why is hyundai not doing anything of such matter or are they unaware of such things. The dealer is adamant and is not willing to deliver the car without paying those extra charges. Need your help asap!

From
Satheesh h
Aeratt house, elanthapadam,
Karippode po, palakkad, kerala – 678503
Ph: [protected]
To
The manager
Hyundai ltd.
Sir,
Sub: damage of my car - compansation reg
I bought a brand new i20 sports vtvt - polar white car from popular motor
World private ltd, kuttanelur po, thrissur – 680014 on 15/10/2018 with invoice no
Tsrsr494.
I am living in palakkad dtd. Kerala state, therefore i handover my vehicle for its first
Service at grand hyundai, palakkad on 13/11/2018. After its first service on verification its is
Found that they damaged the bonnet and seen repainted. The colour of the bonnet is slightly
Differ from car body.
Then i asked about it to the service manager, but he completly denied it and said that
This damage is not coming from here and also said that this damage is occured from the seller
(Ie. From popular hyundai thrisssur). Then i drived to popular hyundai, thrissur (60km from the
Palakakd) and asked the sales manager about the repainting, but he completly denied it and
Blamed the grand hyundai, palakkad.
What can i do.in this circumstanses i request you to kindly made a detailed
Investigation about the matter and solve the issue.

With regards
Satheesh h

Hond motor job for various post all over india.in quiker and other sites they have posted their ads. From these numbers [protected], dear applicant your profile has been selected in honda motors ltd. Company for joining detail call tanu madomdear candidate,
Your resume has been shortlisted in honda motor post: supervisor, store manager-sal-17k to 38k contact ms. Anu [protected]
By dzire they ask me to deposit 18000 in bank: axis bank
Name: surendra singh
A/c no: [protected]
Ifsc: utib0002658
Branch: transport nagar gwalior.

This is to inform you that i have purchased new hyundai santro on 8th december 2018, i received quotation of the car from hyundai ponda goa, to submit in bank including zero dep insurance. I have already submitted the quotation to bank and according to that the payment has been received by hyundai showroom and now hyundai staff is saying its not a zero dep insurance they did a printing mistake while giving me the invoice, but i have already paid total amount of the car. This is the improper work done by hyundai and now they are saying its not possible for the zero dep insurance. Where as i confirmed with the aditya birla insurance customer care they said its possible to convert a normal insurance to zero dep insurance from nearest care dealer but hyundai is not helping me out to solve the problem. I am really very upset with the service provided by hyundai. I need proper explanation for this. I hope my problem will get solved as soon as possible. Don't spoil reputation of company with misguiding the customers. Please give proper training to your staff.

Purchased i10 1.2 kappa model 2012. Last week i saw eps warning and power steering got jammed. I did online search to find a solution was strange to know that it is very common problem with i10 and replacement is very costly. It should be treated as manufacturing defect in eps and it should be companies responsibility to fix. Moreover it is too risky to drive. Can we get cost effective and permanent solution to this issue?
Please suggests something?

Regards
Susheel

Have purchased hundai i 20 in oct 2017, one year complted and i provide car for 2 nd service through pick & drop option. After my car no. Is rj 14 yc 2269, one month car coolant finished and fan belt damaged completlly. Car heated high and stopped at one place. I contact to machenic, he told that there no collant in the car and fan belt damaged. I purched new fan belt and come to my home. I want to say that there is mistake, that machenic has not properly checked the car. Earlier within 15: days from service i complaint that car engine is stopped many times in market. Therefore i am reporting you to either proper checked the car providing loss bear by me or replaced the car.

Talwar hyundai shaikpet branch one of the third rate service i hv ever faced. They ruined my grand i10 vehicle. Vry often i need to visit the garage to get the issue sort out. No permanent solution providing. Mental nd physical harassment. Samuel, abhijeet, rajshekar r waste in that branch. Power steering gets harder frequently nd stolen my front mud flaps. No proper support nd service done.

Hello team,

I have been addressing my clutch issue with shivam hyundai pune since my 2nd servicing but till today after 4th servicing they haven't fixed my issue.

After 4th servicing i have again addressed the issue and now they are saying that the whole clutch plate set needs to be replaced. It will cost around 35k which is huge maintenance cost. It doesn't cover under warranty.

This is because of their complete ignorance and non technical mechanics.

This is my request not to buy a hyundai vehicle due high maintenance and costly spare parts.

Dear sir,
I am avinandan hazra from serampore was convinced by your representative mr swarnab dey and booked all new santro sportz varriant imperial beije colour after taking a test drive on 18.11.18 with the money of inr 11100/-. While booking the guy i mentioned over is very much confident about their delivery and promised me to give that car on 23rd of december 2018.
Today i received a call from mr swarnab and then i came to know somehow my car delivery will be delayed for certain reason.
Though my car loan of amount 439000 has been sanctioned and disbursed in to your account on 30th november.
Now i have some quarries.
1. When i am getting my car the all new santro sportz varriant imperial beije colour what i have booked in 18th nov 2018?
2. Though i have paid approx 80% of the total on road price that was 450100 inr to you and not getting any receipt except the advance amount of 11100 inr. (In attached file).
3. So if i conclude, the conclusion says that i avinandan hazra (Customer) booked a car and paid 80% to the austin hyundai singur (Service provider) and didn't get any product or any receipt till now. And also violating the commitment of delivery.
I was promised to get that above mentioned product will delivered on 23rd of december 2018 and if it will not be delivered on that day then clearly it will be the failure of commitment from the service provider to the customer. And may be violating the consumer law also.
Hope it will be shorted out very soon and expecting a proper reply of my quarries mentioned above from your side.
I am attaching my booking details in the attachment.

Thanking you
Regards
Avinandan hazra
[protected]
Serampore

Dear sir / madam,

I am writing to you to raise an issue about: cars

The issue that i have experienced was: i have purchased grand i10 sportz in month of july 2017. Yesterday i have washed my car after washed we can see water entered in back light. Pic attached for reference.

It occurred on: 13/12/2018

Please change my car back light as soon as possible.

I look forward to your prompt response on this matter. As recommended by trading standards, i would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Mohammad ahmad

The dealership hyundai
Flat no-c 402 saswat homes aryapalli near patia bigbazaar, 751024
Bhubaneshwar india
751024

Hi,
Recently my has met with an accident and i opted for insurance claim, your showroom agents has done the inspection and as per that report i got the insurance claim and hi, hi,
Recently my has met with an accident and i opted for insurance claim, your showroom agents has done the inspection and as per that report i got the insurance claim and also i paid around rs.21000/- for this service.
I got the serviced/repaired and handed over to me on 11th december 2018. Post which i had a problem with the ac motor working, i have contacted the service showroom again and now they are again asking me to pay around rs.17000/-. Actually this is repair/problem which happened at the time of accident and your agents as to check and should provide the accurate report, which is not done properly due to which i had to pay this amount.

I need a solution for this problem, as i am not ready to bear these charges. I want my car problem to be resolved.

Details:
Car owner name: swaroopa gajjala
Car no: ts25 t 0580
Contact no: [protected]ecently my has met with an accident and i opted for insurance claim, your showroom agents has done the inspection and as per that report i got the insurance claim and also i paid around rs.21000/- for this service.
I got the serviced/repaired and handed over to me on 11th december 2018. Post which i had a problem with the ac motor working, i have contacted the service showroom again and now they are again asking me to pay around rs.17000/-. Actually this is repair/problem which happened at the time of accident and your agents as to check and should provide the accurate report, which is not done properly due to which i had to pay this amount.

I need a solution for this problem, as i am not ready to bear these charges. I want my car problem to be resolved.

Details:
Car owner name: swaroopa gajjala
Car no: ts25 t 0580
Contact no: [protected] i paid around rs.21000/- for this service.
I got the serviced/repaired and handed over to me on 11th december 2018. Post which i had a problem with the ac motor working, i have contacted the service showroom again and now they are again asking me to pay around rs.17000/-. Actually this is repair/problem which happened at the time of accident and your agents as to check and should provide the accurate report, which is not done properly due to which i had to pay this amount.

I need a solution for this problem, as i am not ready to bear these charges. I want my car problem to be resolved.

Details:
Car owner name: swaroopa gajjala
Car no: ts25 t 0580
Contact no: [protected]

I have booked i10 grand dual tone before 1 month in mirrikh hyundai bardoli but they are just gives differents dates for car delivery. I already did payment before delivery of my car as they told me now what should i do. My num [protected]

I booked i10 grand petrol dual tone red black on 20th nov 2018 and as they demand for payment i did full payment on 23rd nov 2018. Moreover i finance this car through district bank. now i already give one premium of my car to the bank and still i am not getting my car. I am started to fill my installment with interest and mirrikh hyundai still give me different dates of delivery of my car. they said this car is not in production so suppose it is not in production than why they took my order at time of my booking. now i am worry about money which i took as car loan also booked car.

first i want to know from company that shall i get my car for which i already do payment through bank loan. second Hyundai want to sell only those product which they have or they do not want to satisfy customer requirement. and if they don't have any product or don't want any product to continue in production they must inform their dealer as well as customer. Why your dealer did booking of my car if company not having such products.

Respected sir
We booked santro on 19/10/18 with order i. D n2216-[protected] whose booking has been cancelled by company on 12 december 2018. Company give number[protected] to contact if we havenot cancelled. Sir below are some issues
1. The contact number which company message is not working
2. We have not cancelled our booking.
3. If you cancelled our booking didnt showed how we can refund our booking amount
4. The number [protected] which is on website is also not working
5. Company dealer of bhiwani also showed irresponsible behavior
Please take matter seriously and solve

My other car is the worst air filter sensor from the last 1 month.. Due to which the car is not going upwards to the rpm 3.. Car pickup is not gud.. And did not even have a teflon coating of my car, while the first time the service was made of the time that the second service would be done and once more the coating would do. I even got the service and compliance. Still no response was found.. If so poorly why will someone take your car service.. Please solve my problem as soon as posible...

Sandeep ohera
[protected]

I have a hyundai creta car purchased on july 3, 2017 and has done only 5969 kms as on date.
On november 23, 2018 while driving with my wife, i noticed smoke coming from under the bonnet. I stopped the car and opened the bonnet to find the entire left side of the car (Engine bay) on fire. Luckily passerby and people around rushed to help us and put out the fire in about 10 minutes.
We were lucky that we stopped the car and if we had not noticed smoke for a few more minutes, the petrol line, battery, fuse box would have ignited and it could have been fatal.

I tried calling the hyundai road side assistance and also the helpline number. The phones were unreachable as they were put on automated voice mail mode. Luckily i had a dealer phone number and he arranged for help, which arrived after 4 hours to tow away the vehicle to the nearest service centre.
I then made a police complaint at the colaba police station.

Next day i was called at the service station for follow up and processing of insurance claim. The fire was caused due to the faulty connections in the lights and therefore i rejected to claim the insurance. The dealer then agreed that it was their mistake and they would restore and repair the car at their expense without any cost to me.

I have been writing to hyundai motors india ltd (Hmil) and official of the dealer `shreem hyundai' and requested them for full refund of the car as my family is now scared to use the car. I do not wish to take the car back as it almost took our life.
I wish to mention here that, these same lights and connectors had burned within 1 month of purchase on august 21, 2017 and they were changed by the dealer then. They again gave problem in october 2017 and again the dealer changed the bulbs. On both occasions they assured us that, it was not serious and nothing to worry.

I have made a lot correspondence in these last 3 weeks with several officials of the dealer and hmil but they are telling me to take the car back and are denying me refund of the money paid towards the car.

Ceo, mr. Surjeet singh of `shreem hyundai' has come and met me with their service engineer 3 times and are trying to convince me to take the repaired car back. Gm of hmil (Mr. Virendra masurkar) came last week, but it seems, he is only supporting their dealer `shreem hyundai' and not worried of the aggrieved customer who could have lost his life.

I request you please guide me, as to how i can go about this episode, wherein i do not want the repaired car back and want compensation by way of refund of money or a totally new car.

My car engine got ceased in jst 2 and a half year and the main thing is that the parts are not available in india specially engine crank and its almost 15 days now nd the parts have still not arrived and the company people are saying that this part is not available in india and now it will be despatched from south korea that means it will again take more 1 month to get deliverd over here. My work is getting hampered due to this, and if the car will not be provided within a week m not gonna take this car and will go ahead and file a complaint against the same. Please take the required initiatives as soon as possible, i can not wait anymore. It is in the urgent basis.

My name is jithin nazar, i am working in uae. I serviced my car (Hyundai creta, vin no: malc281rlgm119021, reg no: kl-7-7771) at popular hyundai geetanjali junction nh 47 byepass, vytilla, kochi, kerala, india on 11-dec-2018. I serviced my car from hyundai authorized service center only since last two years. But this time i noticed that servicing of my car is very poor.

Service team recommended for oil change, all filter replacement and some other small replacements. Due to some financial issues, i requested them only for oil and filter change. After the service they delivered my car and i was totally upset with the service. I never experienced such thing in this two years time span.
Oil was spilled all over the engine compartment & not cleaned properly. Even my car is not washed properly after the service.

Please refer attached photos for your review & action. As a hyundai customer, i believe, hyundai promises customer satisfaction along with business.

I hope, me & other customers should not experienced this situation in future.
Looking forward to receive positive reply & solution from hyundai.

Regards,

Jithin nazar

I gave my hyundai i 10 for denting and painting at hyundai service centre in patel nagar dehradun on 3rd december 2018. The agency people promised me to deliver it by 10th december and when i went on 12th december to know the status of my car they say it will be done by evening... When i requested them to show me the condition of the car i could see a lot has to be done...
They made a lot of excuses... I have cervical problem and its difficult daily to commute by auto and spending so much on taxi why can't the agency deliver what they promised it's highly unprofessional of an agency.