Hyundai Motor India Complaints & Reviews

Mawrya scientific company

Location : erode

I have booked elite i20 magna petrol on 29/07/2018 with 10000 on cheque. On 05/oct/2018 i paid entire amount of r. S 6, 72, 323 through rtgs. With assurance of vehicle delivery with in 15 days after numerous visit to dealer, they are making plenty of false & fake excuses to deliver the car. Now these guys delay continuously
Note : i took loan of r. S 525000 and paid 1 month due. Now i want immediate solution within 24 hours or else i have to pay 2nd month due with interest.

I baught and grand i 10 option model. 2017. Which loaded with android auto tecnology.in which when i cannet fir navigation it will disconeect frequently.
Instead my phone didnt disconnect anyhow. I'll change my phone and cables too but problem remain same. No workshop help me to resolve this plz resolve this problem otherwise a mazor problem in ur infotainment system
Thanks
Omprakash (Hr51bq4282)

I have submitted an application along with a copy of online booking transaction to SAS Automotives Pvt Ltd near airport Lucknow to their representative Mr Sumit Yadav in absence of Mr Avinash Chandra Srivastava on 15.11.2018 .I have also sent a mail to this effect.Kindly let me know the status of my cancellation .I had made my booking online by your representative vide order I'd N3A_07_[protected] dated 18.10.2018 but due to some unavoidable circumstances I have to cancellation my booking.

My car injector came out while driving, immediately contacted kundan hyundai pune the team responded as we have not checked injectors.

After i have taken my car to shah hyundai bidar, team said the injector bolts are broken inside and injector malfunctioning.

Both of them are passing problem one to another "who has removed the injector and broken the bolts inside"

How ever i am suffering and unable to use vehicle as its noise is very high and not taking load.

Dealer : aras & pvpv hyundai erode

Location : erode

I have booked i20 elite asta petrol on 27/sep/2018 with 10000 on cash with assurance of vehicle delivery with in 1 month. On 03/oct/2018 i paid entire amount of r. S 7, 61, 800 through rtgs. After numerous visit to dealer, they are making plenty of false & fake excuses to deliver the car. So on 15/nov/2018 i have given my cancellation letter to general manager of aras & pvpv hyundai to refund my amount of r. S 7, 71, 800. Now these guys delaying in my refund too.
Note : i took loan of r. S 400000 from (Bank of baroda) on 3/oct/2018 & i have paid 1 month due of r. S 6446, now i want my refund to close my loan or else i have to pay 2nd month due with interest of 9.15%

Serious concerns about libra hyundai (C-180, naraina industrial area, phase-i, new delhi-110028 (India). I bought a hyundai grand i10 from libra hyundai on 17th october 2018 and ever since am made to think that it was a mistake to choose them:
Variant - grand i10 sportz 1.2
It’s over one month now and i still have not received my number plate, registration number. There has been no satisfactory reply or update on this issue. I am not sure why they have still not applied for my registration and if they did so, why are they unable to provide me a copy of rto receipt. No one seems to be caring for customers and always playing in loops about the replies. Its been such an awful experience so far and i am not sure how to get this resolved.

Dear hyundai engineering team,

I own a elite i20 sportz (O) model, day before yesterday i replaced the old fuel pipe which was cut down by rat. On the next day night the rat again cut the same pipe, even though i used the rat spray, but it doesn't work. This is the third time, i am replacing the same fuel pipe. Now again i need to buy the new fuel pipe and fix the issue. It happens only with my car, not with other cars.
This is a serious issue on the quality of hyundai petrol pipe manufactured by company. The fuel pipe is costly, and very difficult to maintain to buy the new pipe every time the rat cuts it down. Kindly provide the solution to fix this issue as soon as possible.

Please note that myself a. Basu roy is the owner of hyundai santro wb02t/2075. Insurance of my car will expire tomorrow 21.11.2018. It was handled by ms. Madhu (Mobile no. [protected]) of bengal hyundai. Car insurance will be of oriental insurance company. I submitted the required amount of money to hyundai person on 30.10.2018. I submitted the pollution paper also. But still today i have not got the insurance paper neither in hard copy nor the soft copy. Yesterday when i enquired, i did not get any clear answer regarding when i will get the insurance paper, rather she insulted me over phone. Now that person is not responding to phone.in this juncture it is of great concern to me that when i will get the insurance paper. Existing insurance policy will expire on tomorrow 21.11.2018. Though hyundai considered me as a premier customer, i am really surprised and disappointed to get such type of mis-behaviour and lack of responsibility from hyundai personnel. Request for your needful action at the earliest..

Dear Mr Jimmy,
Greetings!

As discussed, we understand the concern on the service issue.
As stated, though we don’t have any direct connect with the sales & marketing team,
Within our limitation boundary, we have escalated to the internal team for routing it to the concern for the necessary action.

We wish the below issue gets resolved soon.

Regards,

Hyundai Motor India Engineering. Hyderabad.
NVN Lakshmi
TEL :[protected] M.P :[protected]
Manager - HR
E-mail : lakshmi.[protected]@hmie.co.in
HMIE


From: Jimmy Richard Nama [mailto:[protected]@fhpl.net]
Sent: Saturday, November 17, 2018 6:19 PM
To: NVN Lakshmi
Cc: [protected]@kunhyd.com; [protected]@talwarhyundai.in
Subject: Navigation Data Chip Missing
Importance: High

Dear Lakshmi,

As discussed over phone I gave my Hyundai Creta bearing Registration number TS07FR5837 for repair in July at KUN Hyundai Gacchibowli showroom.
The vehicle was held up for more than 15 days in Kondapur service center.
Post-delivery I have called service engineer Mr. Zahid ([protected]) & informed him verbally the same day that my Navigation is not functioning.
I was under the impression that it could be a software issue which can be rectified any day.
I have even received calls from contact center for feedback regarding service for which I gave good remarks but I have mentioned that my Navigation is not functioning.
I was asked to come to showroom but I was little busy & couldn’t make it.

Since I am very delighted with Hyundai products I have recently booked Hyundai I10 grand at Talwar Hyundai Banjara Hills branch which is due for delivery on 25th.
Attached are documents for the same.
Today morning I showed it to showroom manager at Talwar regarding the Navigation issue & he confirmed that the Navigation chip inside the slot is missing.
I had no idea that such thing even existed in that location until morning as I was under the impression that it could be some software malfunction.
I am deeply disappointed at this & have decided to cancel the delivery of new vehicle even though payment is processed.

I spoke with Gacchibowli showroom manager this evening ([protected]) and briefed him about this issue for which he asked why was this not informed before.
I have told him that his executive Zahid is aware of this issue for which he said he will look into the matter & revert.

Honestly im so heartbroken that I would like to cancel the new purchase till this issue is resolved.
I wanted to surprise by gifting I10 grand to my wife on 26th November 2018 being wedding anniversary & processed the whole paper work.
I want this issue resolved, enable my navigation system, punish the corrupt fellow who caused this issue for me putting your brand in bad light in my eyes.

I am aware Lakshmi that you are directly not involved in this aspect but I though unless I escalate it to highest levels I don’t see or believe anyone would be interested in closing this issue.
By 24th November if this issue is not resolved then kindly cancel the purchase.

Warm Regards
Jimmy Richard
DGM – HR & Admin
M: +91 [protected] Ext: 740 E: [protected]@fhpl.net

Family Health Plan Insurance TPA Ltd
Ground Floor, Srinilaya – Cyber Spazio, Road no 2,
Banjara Hills, Hyderabad – 500034, Telangana, India
T: +[protected] | F: +[protected] | www.fhpl.net

I had serviced my car 1 week ago and i was going for a long journey on early morning. After 400 km from service i got a sound from the radiator suddenly i stopped the car and checked. I found that the radiator lid was burst out and the radiator is extremely boiling. I poured around 4.5 litres of water and it became clear.
I doubt that while servicing they had not checked carefully. Please ensure that you have ser the vehicle carefully. The 24 7 helpline was also not responding properly

I have purchased i20-asta from mohon motors (211-a, shri aurobindo sarani rd, manicktala, khanna, kolkata, west bengal 700006).
Please find my objections below:

1. I took delivery on 10-oct-2018. They promised me to give some accessories like steering cover, mud flaps, foot mat and car perfume at the time of delivery. But they gave those after around 1 month (10-nov-2018) after several follow ups with them. By that time my car was dirty enough and i had to arrange of my own. They were saying that they didn't have anything in their stock. But this is not the case. They delivered the cars (After 10-oct-2018) with these accessories, i'm not sure why they were not giving to me. I got those after several follow ups. I sent several sms to the representatives but they were not replying. I was calling several days they were saying tomorrow, next week like that.

2. I have not received inr 2000 from the dealer. This amount was put on hold as i was not able to provide 1 key out of 2 keys of my old car. I have handed over the 1 key on 10-nov-2018 and they promised me that they will give the amount over cheque or do online transaction. But they have not sent any amount into my account neither they sent the cheque.

My hyundai i10 kappa magna car 1.2l is having similar ecm problem as the technician told. The technician told current from battery is not following to ignition coil. He told me to replace it. The car
Is cranking but not starting. Any suggestions from any body for repairing the same. Immediately company should try to open ecm repairing shop separately. Otherwise middle class will not be able purchase hyundai car

I have ordered my hyundai e plus on 10/10/18 and i have still not received any update from your end neither am i getting any update from my dealers named “navjivan motor plaza”.. You are cancelling my order again and again.. Please update me on it as soon as possible.. I have ordered by name komal bhupendra rana
Customer id: w3212 c[protected]
Dealer details: navjivan hyundai motor plaza

I own a hyundai creta petrol car which i purchased in november 2015 from popular hyundai motors thiruvananthapuram. The car has just completed 15000 kms. It was going well till couple of months back.

Suddenly, the driver side power window stopped functioning and i consulted their service centre at pattom trivandrum, kerala. Few days later one of the abs sensors became faulty and again i approached the service centre. All these happened around two monthsback. But still these parts are not replaced though my vehicle is in the warranty period. I also have not put much pressure on them since i could use the vehicle even without these things.

However after a few days, i have noticed a lump on my front tyre and i immediately brought it to the notice of the executives at the popular service centre at pattom. But their response was surprising as they told they do not have any role in repairing/replacing tyres as it is a third party product. I have to argue with them for hours to accept the fact that the warranty covers all parts including tyres and finally the executive said that the person dealing with warranty is on leave and hence the case could not be attended. I contacted them again the very next day and they told me to send pictures of the tyre to forward it to the tyre company for their executives visit. Again they repeated the same thing and informed me that they are not responsible for the quality of third party products. The incident occurred in the first week of october and i have been running from pillar to post to get a response. The only answer that they give is that an executive from tyre company will turn up on one day, and you have to bring the vehicle and convince the company executive. I was shocked to hear their response. It was like i have committed a crime. For the last one month my car is kept in the garage waiting for the mercy of the so called 'executive'.

I have booked new Santo my dream car on 19-10-18 and my banker paid the balance total amount on dated 29-10-18, but till now they're can't registered the car and unable to deliver the same car.
They're commented that they will be delivered the car on dated[protected], if I can pay the balance payment within October 2018, but till now they're not confirm when they can deliver my car.

Dear sir actually my car some parts are damage in accident we call goyal Automotive Pvt. Ltd Pin 141014 jugiana Ludhiana but they charge us more then we think also charge from insurance company .we also take service facility from them they after service and body shop they deliver us car but they never solve my car problem like over race problem when we start my car. Now they said extra charge we take to solve your problems more than 4400. Sir plz never make loot with your customers .now I will take help from consumer court against you and your agencies because you have no any control over your agencies ...
Amrita saini
Car no PB 10 DY 5090
Contact no [protected]..
Email Singh [protected]@gmail.com

Sir, i m amit singh from jammu and kashmir, distt.- kathua sir my hyunday grand i10 sportz steerio problem has been issued to car nearest hyundai car agency kathua, manager told me that the stereo is been replaced because my car is under warrenty but is has been more then 30 days there is no response come out from hyundai car agency i called them many times they did not pick my calls. Now i m out of town. Sir i m doing service in defence. Sir, i want to know this is the way u deal with ur costumers the told me that stereo is being orderd but from last 10 to 15 days they are not picking my calls

Dear sir
this karthikeyan from kodaikanal i have purchased a eon Era plus car from madurai susee hundai on past 5 months my car rge no TN 57 BX 7192 i am sorry to say this this is my second time complaining about the same when I have purchased the car left side door lock problems but still now their not clear this week I have to vist the susee hundai madurai for the same problem but now one have answering clearly Mr.srenivasan tolled to come for service then only I have move from kodaikanal.but when I have enter the showroom he tolled the don't have a spare ports for service my car I have spend 5000 rupees fuel for 2 time service i have never choose a hundai product to suggested any one because of their not given a proper service after delivery the cars still now. I have never expect from the hundai company form the one of the hope less service for their customers .i don't know one of the leading car company their not maintaining the minimum leave stock maintenance and hope less service to the customers. even my lost compliant all so their is no hospitality the are focusing only for money susee hundai is a authorised dealer form hundai company or not if they are the authorised company I have never accept that I have to suffering a lot when I have purchased the car from hundai company.even though the hundai company all so not take any action still now past 2 months I make a complaint but still now I dnt get the solution. why their is now any communication through susee hundai.even if my problems will not clear in a 7 days I am moving to proused the consumer court to submit my all car related documents this my lost worning to hundai company.

Respected sir,


I purchased my hyundai verna next gen car on the 16th august 2018 from fpl hyundai ambattur branch chennai under car scheme. My vin number malc841cljm059002. Petrol version, sx 1.6

Problem in my car : low beam light problem and abnormal sound problem - once i switch off my car and pull out my keys the speakers sounds a peculiar noise that exists and tare my ears makes me very depressed. The sound goes off at its own time..

Sir, i took my car from the showroom at 8.00pm on 16th august 2018, from fpl hyundai ambattur branch, on the second day i informed the sales person who coordinated with me regarding the light focusing problem. My car light focus was completely out of range. I felt very difficult to drive on the second day. With out high beam light i cannot drive on even a simple road. The sales person told me that i need to adjust the light with the help of the light controller given on the dash board (Just below the steering). I did it but still i faced the same problem and i was told that this will be rectified during the first service.

Within, may be in 10 ~ 12 days again i faced another problem. The problem is : when i completely switch off my car and pull the key out, i get the loudspeaker sound which tares my ears. I immediately informed the sales person on this. He told me all will be rectified during my 1st service.

I managed on with this problem for 2 months, and i was called for first free service, i informed all the problems to the pickup driver and he also felt all the problems in person and told me that he will inform to the technical team.

When i received back my car from service, i received in the very same condition as how i sent for service. I felt the car was washed that is all. The very next morning i received a call from the showroom begging me to give a good score on the service. As on humanitarian reason i did the same for both the sales person and for the service person. Because i didn't want to put any persons in trouble. But the fpl people ditched me by selling a poor car with false promises. I really felt very bad on this.

The fpl people did not bother, again the service people called me and told "sir, you will get a call from delhi office regarding the car service satisfaction, so please give good score to us" i was really on my nerves and i shouted on them. Nothing was done to my satisfaction and they want their incentives and scores. Too bad sir.. I felt ashamed on this.

After i shouting to them, one women said she will send some person for rectifying the problem. One boy came and he is poor engineer, he came to work on my head lamp (With torn pants and shirts with hyundai logo in his shirt) at 1.00pm afternoon.. Funny right sir, how can i say the light problem is solved or he has adjusted as per the norms. He did some adjustment and went away. That evening my low beam light was like high beam light. Opposite coming persons started shouting at me as my light struck their eye. Again i informed to them on the problem. After a week they themselves called me and said, "sir we will send a driver to pick up your car for attending the problems", i said ok. The next day ie: on 24th october 2018 they took my car for service. With in half day i received a call from fpl again begging to me for giving good score on their service. I shouted at them, even before my car was serviced i was asked for scoring..."pathetic sir...

On the same day 24th october 2018, in the evening one engineer called me and said sir, we have attend the light problem it is solved. But the sound problem is not able to... I asked them, did you notice the sound. He said yes sir, but we are not able to trace out why this sound comes. He said that, fpl service team, has sent a mail to hyundai team regarding this. I asked him to send a copy of the mail. He said ok sir i will, but till now i have not received the same.

On the same day, after some time again the engineer called me and said that the hyundai team want to r & d the car on the sound problem. So fpl service engineers wants my car for 2 days. I asked for 2 days? He said yes sir, hyundai team will remove the dash board and check all the areas regarding the sound problem. I was really shocked, a new car reworking by removing the dash board, that means this a major problem... Why this was not traced out during any pdi. I was pasted a sticker of 10 pdi on the window. I don't know why pdi is done... Now they are continuously calling me for taking my car for 2 days... I dont know what to do... Please advise..

Respected sir, i am working for hyundai group of company, we are a major supplier to hyundai, i am really feeling very bad on this. If my situation is like this, how about the outside customer. I also quote" i have taken this car on exchange offer".. Sorry sir, if i have mispronounced any where... I need justice please..." will you accept if your new car is handled in this way"..... I expect a good and favorable solution from your side...

Thanks & regards,

C haridass b. A., m. B. A., l. L. B.,

I was using an i20 car which i sell to h-promise so that there is no delay in transfer of car registration. However, i have received a challan from traffic department for improper parking on 11/09/2018 at star city mall, mayur vihar extn (Kpc) at 19:52 hrs i. E. After handing over of car to h-promise. It’s clearly mentioned in the possession letter that it will the responsibility of h-promise in case any challan is issued on the car after handing over of car. But they have not paid the challan even after one month from the date of issuing of challan and informing about the same. Moreover, mr. Pavan one of the senior at h-promise has misbehaved with me when i enquired about payment of challan and submission of copy of receipt. I suggest not to sell your old car to them else you may also be a victim of their unprofessional behaviour.