Hyundai Motor India Complaints & Reviews

For one week now, i am facing the problem of opening and start the engine of my my grand i 10 (Astha). Every morning i tried to open with a keyless sensor, but it wud not detect.. So i have to open the car door with a key. As soon as i opening the car door, the car horn blowing for atleast one minute, creating nuisance to the neighbours. I tried to start the engine but, it would not start.. So for three to four times i have to open and close the car door, inspite of that nuisance horning. Then i cud start the car..... Hope u can solve my problem... Thank you...

My car no is mh50a 3901 from maharashtra and now in hyderabad for tourism and in between ac is not working so given in kun united hundai. They told us gas leaking but later told compresser issue. And not available at them. I requested to check in other centres in city but they refused. Still my car is there kindly do n
Eedful as toll-free no called three times but not giving proper answer. They given no which have no any information and then they also give another no which were told us that they will call back but still not received. Is this way you provide service to customers...

Nobody from hyundai cares. My creta navigation not working since one month even i paid rs 1500/- for software upgrdation on 20th oct, nothing happened tilldate. Even novelty team is not aware by what time it will be reaolved by mapmyindia.
My creta reg no - pb-02-ct - 9063
Model 2015
Dealer - novelty hyundai, amritsar

My previous compaint request-
Dear customer, your service request id is 1-[protected], which is still unresolved.

My vehicle issued to 2 days for vehicle problem only cluch plate.
2Days no customer respornce in service workers.waste service.
small problem not solve on 3dyas. i want clarification in this matter.
why you says india's best services, but what u do 1st you set good workers
in your company.

ADDRESS.
KUSALAVA MOTORS PVT. LTD
LABBIPET. VIJAYAWADA

I bought the firstly launched model - hundai creta petrol 1.6 sx plus in the year 2015. Since then only 33, 500 kms mileage covered which comes to average 31 kms per day running. Hyundai is a brand name and i am still using my first car santro lx till date with no major defects. Surprisingly or i should say shocking to encounter the tire problem in high end luxury suv - creta. Due to the early ear & tear tire shield got weakend and has osen all the strength to bear indian road constraints. Komuh solus - never heard about the brand but trusted on hyundai. Komuh breached the trust and ditching me alomost everyday on road calling road service to get the tire rectify. Now it seems hyundai has alredy rectified the issue in successive models but what about the trouble which are facing by early bird customers. I request to get the free replacement of the tires.

I deposited my car to austin hyundai patuli for servicing. My complain no sr no. 1-[protected].
But still we didn't receive any solution.

We have a very bad experience over there. They took 2 months to solve one issue. The gm (Mr biswajit mahajan) of the austin hyundai also very ignorant attitude and reactant to give proper reply & service to the customer.

Its have been two weeks still no response from hyundai on my complaint. Instead, they called me to close the issue. I called them many times, they have no information about the issue.
I bought a hyundai i10 for my mother on july 31, 2017, driven 15000km. It has stopped working suddenly on 26th october 2018.
No reply to my complaint by hyundai complains service neither by the service center where my car is right now.

I would like to your kind attention that, i hv purchased hyundai car (I20 asta petrol orange black) from mentioned dealer on dated 17th august, but till date i have not received any communication regarding my vehicle registration number. I have only received a tax deposit message. Till date i am struggling to get the registration done as dealer not yet sent the paper to respected rto. I ve informed the dealer that i need vehicle registraion number urgently of my new vehicle as i will be out of state after the month of october (Shifted to chandigarh). But till date it was more than 70 days, not yet received any communication from dealer regarding my registration number.

Dear sir,

I have booked stardust creta 1.6 sx diesel on 24th june from eutopia auto, dehradun with a booking amount of rs. 25000. The dealer promised me that the car would be delivered by 10th july. Subsequently, i applied for car loan on 3rd july. When i asked the dealer on 10th july about the car, the dealer informed me that my order was cancelled by the company and it would take a month to deliver the car.
I agreed and waited for a month. On 13th aug when i asked them about the car they told me that the color of my choice is very rare in production and if i will submit them the dd for the amount of the car, my order will be confirmed and they will pay me the interest until the car gets delivered.
I handed them the DD of rs. 14, 90, 000 which got cleared in their account on 14th aug. 1 more month gone, in sep they asked for some more time, same order not getting confirmed excuse.
In sep the dealer gave me in written that the car would be delivered to me in navratris. But they didn't deliver the car at that time as well.

I raised complaint with hyundai india but nothing was done from their end as well.
Finally after such a long series of false commitments, i requested them to cancel my booking and refund me the whole amount along with interest as on 28th oct.

They gave a cheque of rs. 15, 30, 000 dated 2.11. 2018. The cheque got bounced on 3.11.2018. On contacting the dealer, they informed that we will have to come to their office and they will transfer the funds on 5.11.2018.
On 5.11.2018 they again made excuse that they are not having any funds and that we will have to wait for another 7 days till 12.11.2018.

I now feel cheated. Firstly, i didn't get the car after such a long trail of commitments and now when i am asking for my money they are not refunding it.

Moreover, i contacted hyundai regional office lucknow but they didn't show any interest and told me that i should call them on 12.11.2018.
I thought hyundai was a very good brand but all these incidents has made me believe that such a poor brand HYUNDAI is.

Please help me in this matter.

Yours faithfully,

Mohit negi
[protected]

I used to hear complain about tyres of hyundai creta when purchased in august 29, 2015. Now i have experienced on how hyundai motors cheated its customers with substandard tyres (Vietnam origin). Tyres are automatically shredding in grains when it hits hard surface.

It is really appalling how hyundai can do such horrendous thing to defame its best selling car. Within three years (38000 km) iam forced to change all tyres all of a sudden.

I felt have been cheated by hyundai...

Vehicle no: mh-12 mf 1472
Dealer: kothari hyundai, kharadi pune

I have an i-10 purchased in 2013. For the last few months i have been having a problem the eps light suddenly comes on and the steering becomes hard. This could lead to a serious accident.

I have earlier also reported this defect but the company is ignoring this report. This is a common defect as can be seen from various reports by customers who are facing similar problems.

If now also i do not get a suitable reply i have no option but to get rid of this car and go in for another make as hyundai is taking no action on such manufacturing defects (As there is no way a user can damage the eps).

Got 2nd free service done of creta from orion gurgaon on 07.10.18. While taking the car from residence, it was told to supervisor that there is noise on rear left side. This was also noted by manager at service centre. However, this was not attended properly and even after reminding 4 times and agreeing to attend at residence. Very unsatisfactory response and needs to be resolved early.

Pradeep

I booked new santro on 16.10.2018 and post launching i asked your representative to arrange quotation for csd to buy. However they denied as not available with csd. Then i asked your delar representative to refund my money on 28th oct 18 however as on till date i didn't get my money back apart from that no one is picking up my call and neither giving any response on refund. Now i want interest on my money lying with your delar.

If i will not get my money back in next 34 days i will lodge complaint in consumer court.

Below msg is came. For post online booking. This is just for your information.

Dear ms. Pramila bhargava, thank you for choosing a hyundai.
Hyundai car booked: santro
Bank ref no.: 964074
Booking amount paid: rs.11100
Customer id: w5232 c[protected]
Dealer details: surjeet hyundai gurunanak plaza chunabhati plot no 26-27 amaltas-2 g/f bhopal
Dealer contact person: vishwanath rawat [protected]
Dealer will get in touch with you shortly. For any query / clarification, please call us at[protected].
Regards, hyundai
T&c

I booked all new santro (Asta, polar white) on 22 october. Booking reference number is 15065675. Order id is e3202-[protected]. Payment reference number is[protected]. Dealer name is libra hyundai, gobindpur road, dhanbad, jharkhand. I got call from the dealer that the vehicle will be delivered by 5th november and requested to submit the paper required for processing of loan. I had submit the required documents. After approval of loan of rs. 2 lakh, delivery order was directly collected by the dealer from the bank (Sbi, hirapur branch, dhanbad) and presented to bank for payment. Subsequently, rs. 2 lakh was disbursed from my account on 29 october. When i approached to the dealer regarding withdrawal of of amount before the delivery of the vehicle they said it is mistake on part of the concerned staff but assured that vehicle will be delivered by 5th november. On 01 november they informed me that they are unable to deliver the vehicle in november and i have to wait for one month or more. On my repeated request they are not even told me the booking status of my vehicle viz waiting number in particular segment and colour. This is very nontransparent approach shown by the dealer. Now i am paying interest on loan of the vehicle for which i am not owner as the vehicle is not deliver to me. Kindly do the needful and arrange to refund my loan amount along with interest. Strict action may kindly be taken for this unprofessional and harassing approach of the dealer.
Thanking you,

Like mr. Brijendra upadhyay my i10 grand asta 2014 even after installing a new exide mtred35lbh battery all dash board light is off except for the small key design yellow light and open door light and the horn is working but push button start button is dead. The remote car key is dead too. Everything seems dead. Plz help. Mayday! Mayday! Mayday! Walking and using public transport for 5 days now. Car asleep at home. I think i will go mad.

I purchased hyundai fludic verna in oct'13. After one year i am starting to hear sounds in steering column. Then i approached talwar hyundai sanathnagar branch for resolving the matter. They have inspected it and confirmed issue in the motor assembly of steering column. Till now i have changed the steering column assy including motor because of sound in steering twice. Now again the same sound is coming. Now i approached laxmi hyundai, kukatpally. They are also saying the same issue and adviced meet to change the motor. These type of issues are creating a concern over hyundai quality. For this problem only i have opted for extended warranty kindly provide me help

Respected sir, i have a hyundai i 20 car (Sports-1.2), regd no
Wb16ae7751, engine no-051914.

I have sent my car for repairing in chinsurah (Bengal hyundai) service
Center at 03/10/2018 for repairing engine. The vehicles delivery date
Has been expired at 30/10/2018. But due to some un known reason the
Car has not delivered till now & the service manager are not
Communicating for the delivary date but i have already paid 15000 for
This work.

I think you will take proper action for this reason & help us.

If we are not delivery the vehicle as early as possible.

Your's faithfully
Tapas singha

Myself mahesh booked new car with lakshmi hyundai on october 10 in the name of ht srilakshmi and sales consultant promised to us that the vehicle delivery happened n on 30th of october.

We have paid full amount to the dealer on 25th of october, 2018 and on that day also it is promised us that vehicle will be delivered on 30th october only.

The dealer is not delivered the vehicle as promised and we have complaint to hyundai company but there is no positive sign on the delivery of the vehicle.

We expect the delivery of the vehicle on 6th november, 2018. We have tried reaching regional office number[protected] which is invalid number and we were not able to make any complaint with them.

Today i wanted to give my car for service. And i went to the service centre. And they reject my car and told me to book an appointment. And this is the first time they informed me about appointment system.

I told them in last 2 years i never booked an appointment. Because they never told me about appointment before. I traveled long to your services centre. And now you saying come back again after book appointment.

Manager was saying, our work is to sell cars. Not informe you about appointment system. You should check by yourself before come here. And his other co-staff was saying me like “jo karna he karle, aj tera car service me nahi lung, ”

I said give me this words in written. He said “woh bhi nahi likh ke duga, nikal idhar se service nahi hoga”

I bought a hyundai i10 for my mother on july 31, 2017, driven 15000km. It has stopped working suddenly on 26th october 2018.
We have lodged a complaint to the dealer from where we purchased the car, they gave us an appointment for monday (Three days later the incident).
After all this 10 am on monday the car was not starting so we called the dealer to tow away the car, they made up excuses and came at 4 pm in the evening to pick the car.
This is unacceptable service from hyundai, this should not happen to a brand new car, after all the servicing done on time and no accident and in so less time and km used by the new car. As we used tata indica, honda civic for more than 10 years and there was no issue with them at all.
Still, there is no update from the service people, it has been 1 week since the car has stopped. It is costing our time and my mother is not able to the university as she is a professor, instead, we have asked for a temporary arrangement for a hire car from hyundai but there is no response till date.
I need a refund for this car as this should not happen to a brand new product, this product is faulty, i don't want to use a repaired engine as it will happen again in future and hyundai service is not what i expected.

Dealer's detail: aditya motocorp pvt ltd, n-1/69 nagwa near petrol pump, lanka, varanasi

Car details: rego no. Up65cu4968
Owner - dr. Saroj singh
Grand i10 spotrz 1.2 gls

My contact details-
Karishma singh
[protected]@gmail.com
+[protected]Australia)
[protected]