Hyundai Motor India Complaints & Reviews

Hi

Dear All,

Last week my car(UP16AX9433) left door, front bumper, panel got damaged during one road accident at Noida and on 9th June 2018, I visited Nirmal Hyundai Sector 03 Noida (from where I have purchased the car ) along with my wife and given my car to be repaired .

My car is covered from Reliance General insurance since last 2 year and from last 4 years Insurance Policy has been taken from Nirmal Hyundai only as they promise better service under Hyundai assurance but TODAY I FELT CHEATED AND HARASSED BY WORKING OF RELIANCE Insurance, SURVEYOR Mr Sushil Mehta, who is rejecting half of the claim basis fimly ground, even without visiting the showroom (as per him he checked it online ).

#1 Surveyor has rejected claim for bumper and left panel (which got damaged due to last week accident), by saying it was already damaged during last claim which happened in Aug 2017, they have provided pic for last year claim, which is attached .

#2 As per the PIC bumper is not damaged on the left side even during last claim .

#3 Car insurance was renewed in Jan 2018, almost 5 months after last claim and I have paid RS 15000 PREMIUM FOR THE SAME. Now if bumper is already damaged and not repaired during last claim, then does any objection/Observation was pointed by Reliance insurance or dealer Nirmal Hyundai during renewal process ?

#4 If bumper is alreaday damaged then why Car insurance was renewed with same company without any objection /observation, if any objection is made and pointed out to me, please show the same with my signed copy ?.

#5 I called SURVEYOR Mr Sushil Mehta and he misbehaved with me on call and cut the call in between by saying " DO COMPLAINT, WHER EVER YOU WANT BUT CLAIM WONT BE PASSED ". Is this your customer service and is this way you treat your customers ?

Please note I have searched online and have similar cases/cheating/claim rejection at Nirmal hyundai for bumper with same reasosn, which means they are such act from long time .

https://www.consumercomplaints.in/nirmal-hyundai-c-27-sector-3-near-rajnigandha-...⇄

I am feeling cheated being customer of Reliance Insurance, Nirmal Hyundai and Hyundai India .

HIGHLY DISSATISFIED CUSTOMER
Amit Gupta
[protected]

I have purchased a new hyundai grand i 10 sportz model by exchanging my old i10 era of 2008 model from saraighat hyundai, guwahati on 01/06/2018. I was told my the dealer that initially it will give low mileage after servicing on 2 months it will give more mileage. Asking the dealer how much it would give initially before servicing, they assured me that it would give at least 15 km/ltr. I was satisfied very much by verbal assurance of the dealer and their amicable behaviour. But to my utter surprise & frustration, the vehicle is giving below 6km/lt, which quiet abnormal and an substantial deviation from their promise. Even my 10 yrs. Old car was giving 13km/ lt. It is not at all acceptable as far as present mileage is concerned. I have contacted saraighat hyundai they are unable to give proper respond. Hence i am forced to write to intervene and abnormal mileage can be rectified. As you know the cost of petrol is extraordinarily high, and i cannot afford to be lavish to continue with such mileage.
Regards
Sulay kumar chanda
Guwahati
Mob no-[protected]
Regn. No as-01 ds 1365

I brought a new verna 1.6 crdisx (0) from nri motor agra, up now the trouble is they are compelling us to install the gprs system as they have already deducting the gprs installation amount from me at the time of payment but i dose not want the same.
You are a big company i always use hyundai car as my first choice and i and my family are using another hyundai car model i 20
Pl do the needful at the earliest as we have no use of of gprs as we are living in a small city mathura

I has bought i20 elite on august 2015, till date 22000 km driven. Suddenly 3 days back ac stopped cooling. After taking into hemkund hyundai wazirpur service station, they told me that compressor needs to be changed at a cost of 20k. This problem is faced by many i20 slite owners. Hyundai has failed to provide a reliable product to its customers.
Within just 3 years, compressor has stopped working and that to with many i20 elite cars. This shows hyundai is only cheating its customers. Worst experience with this car and company.

Hi, i had bought new verna in jan 2018, and recently i took my family for long road trip to punjab and himachal, below are my experience.
1. Engine power is a big issue, you can not overtake any car on highway until unless you gear down to 3rd gear and even in 3rd gear initial pickup starts after 2500 rpm which was very disappointing.
2. Space is a big issue with this car, we were 5 people in car and non o[censored]s were sitting comfortable due to space problem, leg space is too low.

I can say this car is worst sidan, i have ever drive. Highly disappointed.

I bought new car from pawal hyundai showroom (Prashar hyundai) on feb. While buying i complaint that these tyre are of local quality but they said no its of good quality and bla bla.. Nd now while travelling on huda road palwal the tire got burst due to whuch i hve to met with an accident there is also some danages on rim but company is not changing my tire.. They just said that there is no warramty of tyr take isurance... Why dhould i take insurnce i m sufferung a lot of problem now nd i thnk purchasjng an hyundai car is the worst experiemce i have ever had... The tyre were of local quality hankook tyres.. There are already loat of complaints against these tyre... I dont know how you people are working.. Only frauds are veing done by you i am fed up with hyundai company now shoukd i do know where to go what to do.. Worst experience worst company ever seen

New creta is not good enough because in new creta ventilated seats, rain sensing wipers, led tail lamps, cool glove box, auto head lamps, smart boot, 60:40 back seat split and many more features are missing. So pliz do the needful as early as possible, because in such healthy car market customer expect more from hyundai and hyundai is always known for its features.

Navin dhariwal
[protected]

Sir
I am chinmay chirasundar tripathy, of bbsr patia. My vechile no is
Or02 bv 9977, model - i20
My complane is that i was serviced my complite clutch section of march 29th of 2015. Then repitedly problame arrise and i was again serviced full complite clutch section in 2017 of 20th may km 80000. Both two servcing i satircfied. The two servicing cost app. 40, 000/-,

But june 9th of 2018 of 3.17pm repitedly arrise same problame in difference of 8800km in jajpur road servcing center and they said to me app. Cost of 20000. I have not satisfied for gajapat nagar servicing center.
When i go to servcing center i feel mr. Maneger always seated in their chamber and uses air con.

U can see all the repair orders in my profile

I have dehad fan of hundai
I requset to kindly action of mr maneger of gajapati nagar. My mob. N0 is [protected]

My i10 car gear problem, (Only first gear moving issue) i am going to hassan hundai showroom, i explained the gear problem to adviser, he promised to solve the problem and with also suggest to change engine oil, i am accepted, estimated cost is 4500
Next day adviser call me, and he says old clutch plate is repaired, problem is solved. That day evening 5 pm i am going to showroom test drive along with adviser same gear problem. Suddenly adviser call to mechanic, explained gear problem 2nd day, not first day. Mechanic no idea about gear problem because adviser not explained to mechanic.
Finally he takes one more day change the new clutch plate and engine oil. Final bill is around 11500. That bill having 3000 service charge
Unnecessary parts items is their in the bill. First day i am strictly says only solve gear problem and change engine oil only, but he is added so many parts in the bill. It's very expensive and poor service.
This type of incidents block mark to honourable hundai company.

Hi Team

This is a complaint regarding customer harassment case which is done at Hyundai Service center at Kudlu Gate, Hosur Road, Bangalore.

I gave my car for servicing last week, during service one of care takers asked me to replace power steering EPS motor as it was not working intermittently (sometime it was perfectly fine). Also there was a clutch hardness issue which he didn’t mention at all when he called me. He just blindly told about EPS motor which cost me 6k.

After 2-3 days itself, power steering stopped working completely.

When I asked them, they took my car and they came up with saying another issue. Now they are asking 8k for replacing another part (some wiring issue). Now they are harassing me with different statements. I cannot pay any more amount now. If they had told first time itself I would have analyzed my budget.

I need my car returned now with power steering issue rectified. If they cannot fix issue I want my whole amount returned given to them in last week servicing including all servicing charges as I don’t see any improvement in my car.

I thought of mailing you before I take other legal action about this fraud.

Thank You.

A call received from Ashiana Motor regarding Renewal of Car Insurance.Preety/Rakesh said to me Car wash is free with Car insurance is free in any agency for unlimited period .Call recording is available. After renewal of car insurance he/she denied to give free coupon. After discussion he wrote in insurance paper that car wash fee.As per IRDA rule no extra word mentioned which is not related to insurance papers. I said to Mr. Rakesh regarding it but he loose temper and said you are illeterate.
This type of staff is not suitable for Hundai. Do suitable action against him.

Mrs Madhu MANJRI
Mob [protected]

Sir, myself shri amitava majumder, residing at 72f, mahatma gandhi road, haridebpur, kolkata — 700082 have booked one hyundai eon — era+ car, as commercial car purpose in your kolkata dealer — finex merchants pvt. Ltd. (Spring hyundai) on last 14.04.2018 but till date i have not received delivery of my car though the finance matter has been completed for almost 20 to 25 days before. Requested to kindly look into the matter because my 1st e. M. I. Will start on 25th of this month. Your said office still requesting for taken deliver of the car for another 10 days from today. Sir, my question is how i can pay my emi without running my car commercially and earning nothing???

Kindly take up the matter with top priority basis and help to to get my car at the earliest.

Worst service ever received from hyundai.
I have so far owned 3 cars from hyundai and all three were bought from hans hyundai, and honestly the experience was perfect so far. But it turned out to be a worst night mare as i booked car with AUTOWEB HYUNDAI. karol bagh. The amount promised for my i20 in exchange of creta was refused after the booking was made . Then the car was promised to be delivered on 8th by ( Amit Virmani ). Now when the delivery date is near, suddenly i get to know that my car has been delivered to another customer and i will get the delivery in the next lot ie 25th of this month. When i asked him that the delivery was to be made on 8th-jun-2018 then why do i have to wait, the reply was ( I can not give you delivery before 25th-june, you can cancel the booking and buy it from somewhere else.) and the cancelation charges will be paid my me. I will make sure this will be escalated to higher levels. Thank you for such a nice experience AUTOWEB HYUNDAI.

Mera naam ajay pawar ([protected])
Mene aapki car eon ko commercial number per kharida tha... Par aapke deeler (Orion hundai... Sec 14 gurugram) ne mujhe pvt. Number car de di...14 month tek deeler or dsa milker mujhe ghumate rahe... Jayada pressur dene per meri gaadi ko pvt. Karwa diya gaya... Gaadi ke late registration charge bhi dsa ne mere diye hue ammount me se kaat dya... Ab meri haalat bhaut kharab ho gayi to maine gaadi ki emi deni band ker di... Deelar or dsa ki taraf se koi help nahi mill pa rahi hai... Pls aap hi meri madad kare..

Dear customer care team, hyundai,

I would like to bring few facts to your kind notice as i am a proud owner of hyundai santro (Buying date 29th aug ‘2007, reg no. Dl3cal 4268) and hyundai verna fluidic (Buying date sep ‘2011, reg no. Dl3cbp 5881).
After receiving good response for services of my first car “santro” i decided to buy another car from hyundai only and accordingly i bought verna fluidic and again i am planning to buy new creta (Amt) because of good & wide service network across india, but for past few years i am realizing that whenever there is any fault in car, the spare parts are not available most of time at the concern hyundai dealer, recently once incidence accrued with me unfortunately, as someone stolen “ecm” from my verna car on dated 21st may ‘2018 and till then my car is at workshop (Capital hyundai, sector-83, noida uttar pradesh) and this part is not available in “ncr region” and not even in chennai (As per capital hyundai), it’s been 16 days now and further there is no clue that when it is expected to get ecm and get my car back.
Request you to look into the matter and i will further request you that in such cases such spare parts should be available atleast in delhi as it seems month long process just to get one part.
Looking forward to hear from you soon.!
Regards
Arun singh

Hi team,

This is ilanchezian one of hyundai user, i have bought i10 grand sportz a year before and to be frank at the time of first service, the services is not good and i came to know that even the coupon have not posted in my ac, even the second service at badraa service center at tondiarpet had done the same, how i have given for service like same they have given my car.

Car number: tn11aa4938

Hi this is avinish kumar, i had booked 20 elite, prince hundai rajendranagar indore whose amount was 5000. At the time of booking, he did not tell that 3000 will be deducted from booking amount
And till the time i was given the car had not been able to come, then i bought the second brand's car which i wanted to take in. There is no my mistake in this. I request you to please return my all money.

Avanish kumar
[protected]

I checked my hundai xcent in popular hundai pulluvazhy, perumbavoor, kerala india. They inspect my vehicle and informed me that one of my abs sensor damaged and out ot stock. They told me that they ordered that sensor and will come with in three days. I registered this complaint almost one month. They dint call me yet. Very poor service from that service centre. What can we do

I am vinoth from madurai. Purchased hyundai verna 2018 model in sukrith hyundai on last month 18.. I am facing fuel indicator slow response from last sunday... I filled perro for 6.05 lit in petrol bunk... But meelee didn't get raised for the 10mins... After some time it is slowly moving... Second digital indicator i. E, within how much km i need to reach next bunk didn't showed... I had flighted with petrol bunk team for more than 30mins... The same repeated on yesterday also... I need a proper solution... I am also working in tafe tractor industry only... But this is some what unacceptable by customers

I had purchased the face-lift 2018 creta and made the booking amount on 20 th May. Right at the showroom I specifically told Mr. Arjun that I would not take the delivery if the vehicle given to me is the display vehicle. After that I came to the showroom on 26 th to make the full and final payment. There too I told Mr. Vikram and Mr. Arjun that I want a new vehicle only and under no circumstances I will accept the display vehicle. But today when I went to take the delivery I was given the same display vehicle only. I have the old photographs of the chassis number as proof. I refused to take the delivery and now I demand again that I want a new vehicle only or tomorrow I will approach the courts.