Hyundai Motor India Complaints & Reviews

Team

I have bought a new creta car as i am a hyundai lover and was using accent earlier, but to my surprise in a gap of month it came into my shock that my new car has some technical issues, i. E whenever i start my car a foul smell of coil burn cums from ac. However after complaining the hyundai showroom changed the same and in return gave a scratch free in gift to me.

This entire incident is very heart breaking as this kind of error is not expected from such a big brand. After payng such big amount for tge vehicle i received a defected car.

I want the team to look into the matter and give a resolution to the same.

Regards
Satwant bakshi

[protected]

The main problems which consumer face with hyundai motors is that parts are not easily available in workshops and showrooms..
Before i purchased elite i20 people told me that don't purchase this brand car because parts are not available in market. But i think this is not big issue. After purchase the same problem is arrived. And my review is same as those people's.

I have used 17k kilometres, still I getting only @10 km/lit mileage.
2 times repair done by delar, but no improvement.
Very unstisfied customer. My contact [protected]
New vehicle brought last year
Last 18 months I am struggling to get the proper solution.
Can somebody provide the i20 normal mileage getting other vehicles. I tried on highway also for the mialge.

I bought elite i 20 petrol sports in may 2017 i was very much comfortable and satisfied with the car for first six months but since then it suddenly shows check engine light blinks i went to hyundai service centre and get it done first time after just few days it starts blink again. Again i went to hyundai service centre and they said it's ok now... After ten fifteen days it starts blink again i went to hyundai showroom again and told them about the continuous problem of my car they didn't give any satisfaction... My car in still in the showroom i want higher authorities to look into the matter... Since my car is still under warranty. Now i m planning either to sell the car or return it back to hyundai if it's not done this time..

Regards

Shahnawaz aziz taploo
Reg. No. Jk01ae-4488
Ph no [protected]

I bought hyundai elite i20 asta 2 years back. I like this car very much now totaly disappointed because of the issues faced in this car. Very bad performance as a premium car. There is no proper root cause analysis. I facing engine over heat issue km -17000. I sent the vehicle for this issue with dsc hyundai service center.
Issue : engine over heat - 1st time - march 2018
After service: dsc feedback sensor issue there is no issue with radiator or engine

Issue: engine over heat - 2 nd time - march 2018 - in 5 days
After service: dcs feedback coolent water is low replaced the coolent water
No reason why coolent water comes down

Issue: engine over heat - 3 rd time - april 2018 - in 10 days
After service: dcs feedback radiator blockage replaced the coolent water
No reason why radiator blockage and why coolent water comes down

Issue: engine over heat - 4th time - may 2018 - in 20 days

Repeated issue no solution yet.

Hyundai team,

I bought my first car - creta sx+ dual tone in december 2017 (Registration no. As06- v1034) from durgesh hyundai dealership at duliajan, assam. Having purchased the top end model, i was assured of the safety fearures of the car such as immobilizer, airgags, etc which would protect me and my car in times of accidents or theft. But to my horror, my car got stolen right from the garage of my house without any of the original keys (Both the keys are still with me) on the fateful night of 11.05.2018. The robbers managed to drive away the car without causing any damage to the car or raising any auto alarms system available in the car.
I fail to understand, how such a high end car's safety systems were tempered. If tempering/hacking the system or cloning the original keys are so easy for any tom-dick and harry then why the car is promoted in such a manner. Wrong picture to attract customers should not be projected.
I had spend my blood money on the purchase of the car and its all gone in vane.

I have filed an fir of the same and filled up the insurance claim as well. But there shall be monitary loss to me in any way.

I want hyundai to understand, how their wrong projections have troubled and harassed me and they must pay me compensation for their tall false claims on the safety, antitheft features of the company.

Please refer to the details
Grand i10 sports 2016 siver with registration number pb30s4440
As i purchased my car from hyundai dealer: brar hyundai muktsar on march2016 as per accurate details of the car the colour of the car is silver and on my registration certificate it is white. When i purchased this car all the documents were prepared by dealers staff i got the car on road. The information on rc is not given accurate and when i mention about this to general manager sales in the dealership i got big disaapointment as he was not solving my issue and he said if to solve this issue i had to pay for it. This is not right at all as all the documents were prepared by their staff only and all the clerical work for registration of the vehicle were done by them then why should customer suffer. Big dissapointment i got from brar hyundai muktsar. After sale service is so much poor and there staff commitments on the time of sale is also not fulfilled at all. Never going to buy hyundai car in future.

I have purchased an excent car in august 2017 where the company had given a declaration that it gives average of 17 kms. Per liter but it is giving average of 8 kms per liter in city. Though i had lodged complaint to eros motors nagpur while the car was given for 1st servicing. But there is no improvement even after getting assurance from engineers. So i expect a replacement of car by another one having average of 17 kms as per decleration.
Even the clutch was so hard that i gave it for repair last month the hardness of clutch is only less by 10%.. Please take immediate action & oblige.

Dl 7cq 1790 i20 silver colour accident happened on[protected]
On same date we claimed and our claimed was also approved and the concerned person mr. Subhodh kumar (Advisor [protected]) who handle my car. He was promised me to give my car on[protected] but now he is not receiving our call and when he receive call he start giving us many excuses that ur car part are not available in company or many other excuses i also told him sir u will give me a confirm date of receiving, i will not call u before that date but he said sir what can i do parts are not available in company
Now tell me what i do please take this complaint seriously and solve my problem

Dear sir my name is ajay kumar goswami and my car no up-14bw3248 issue is noice of engine actully sir one month ago new engine installed in fortune hundai meerut partapur road. After 10 to 12 days create problem on petrol and some noice of engine next day i visot to fortune hundai executive mr. Ajay said change crank sensor and i was paid 5200 bur problem is not resolved same time i said please fit my old sensor and company engineer change my old sensor but same time not refund my payment manager said you will come tommarow and collect your payment but iam daily call to manager not any response. And noice on continuous in my engine so please i request you resolved my problem
Regards
Ajay
No-[protected]

Your company advisor is not working as company advisor is act like a commission agent of cleaning staff they treat customer like a money bank they only made bills on not done a single work that prescribe by customer. And company will have to take strict action against this otherwise i will go to counsumer court.
Advisor:submit chouhan (Advisor)
Customer name:ishwar lal rathi ([protected])

I had booked my pick-up service for my hundai eom with registration number - rj06-cb-4590 on 10.05.2018 by calling on - +91-[protected] at 10.15 a. M. A lady gave me time of pick-up time of around half an hour. A guy named surendra came for pick-up vehicle at 12.10p. M. And at the time of picking-up, following problem has been told to work on with a formost condition to deliver it by the same day. I. E. On 10.05.2018.
Problems were
1. Break-disk to be checked.
2. Non-driver window to be checked as glass was out of allignment.
3. Complete wash.
4. Automatic lock was disconnected from back side gate of driver side.
5. Hand break to be checked as it was out of order to the some extent.
6. Stering was not properly assigned as stering wheel was curving towards right side.
7. Air-filter cover to be changed.

Around 7p. M.in eve vehicle was handed over to me. The work done was, complete wash, air-filter changed, allignment was done. After asking about the rest of the problem, answer came was i had been tole about these problems only, i was not aware of any more mistake. That means miscommunication between your employees is my fault. Even ur service not called once about recieveing of car to service or about problems or for any other assistant.

And that too was handed in what condition, is enclosed photos.

The vehicle was sent back to service center. And still it is with them.

Sir,

Yesterday i faced a issue with clutch plate failur on the highway from madurai to chennai. I toed the vehicle to kun hyundai pallikaranai, chennai.
My vehicle is i10 grande and its not even crossed 10000 km but am facing clutch plate failur issue. I allready owning i20 elite and i10 but till now am not faced any problem in that. But currently i am facing this issue in my new i10 grande, and in service center they are denying to make it in warranty i dont know why. Could you please help me in making it in warranty.

Regards
M. Muthuselvam
[protected]

Mumbai, india
10th may 2018

Customer complaint

Re: complaint about the hyundai i10 petrol auto sportz silver, 2018 and registration number mho1dr2542 purchased from shreem hyundai, mumbai.

Sir
• wish to bring to your kind attention regarding a harrowing and sad experience i was subjected to.
• we took the delivery of our car on 10th may 2018 at 11 am.
• just after driving the car out of the showroom the car started making huge siren like sound, petrified i drove back to the showroom.
• the attendant also confirmed the huge siren noise and advised me to go to the workshop at different location.
• we did drive to the workshop and showed the car and the problem was confirmed.
• however no one was sure of what was the cause and solution. It was probably due to defective compressor. I wondered how a new car can have this problem?
• we were made to wait for a long time and no one was bothered to attend.
• in spite of making repeated calls to the showroom, it appeared that their interest was only selling and not at all bothered about the problem i faced. They wanted a 5 star feed back immediately and were forcing me to do that.
• a seemingly brand new car was sold to me without testing. (A car that fails just out side the showroom)
• it is extremely shameful experience and a huge dent to the ethics of hyundai.
• it only means a damaged piece was handed to me and the person had audacity to say it can happen in 1: 100 cases.
• overall i was totally dissatisfied with the shreem hyundai showroom experience.

Summerzing

• poor attention and service.

• faulty car was given to us by your authorized dealer shreem hyundai.

To resolve this problem, please consider the following options:

• exchange with car of same value, features. (Properly tested)
• refund of my money.
• compensation for this mental agony.

Please contact me on+ 91 [protected] to discuss the issues.
Yours sincerely,
Dr. Pravin mhatre md, fcps, dgo, dfp. Dr. Jyoti mhatre md, dgo, dfp.
Prof. Emeritus

Hi,

I am yogendra singh, i was highly satisfied customer with hyundai, i was having eon magna for more than 6 year and there was no issue till end. Now recently, i migrated to i20 sportz (Rj14cp - 9356) which bought on 16th april 2018 from crossland hyundai, jaipur. From the day one, there was noise in suspension / steering which also reported to engineer / mechanic while first service but after testing the car he suggested that there is no issue as such and the noise is coming from tyres.

Now situation is not good at all and problem increasing day by day - now noise is increasing even when moving and it may be worst in coming days.

I am frequent traveler and need urgent solution - if same is manufacturing default then i wish to give back my car.

Dear team,

I am using vehicle of your esteemed company "verna fluidic" i feel very pain to bring this to your notice that your dealers behavior and actions are very disappointing. I wonder why you give dealership to such people.

My car "dl 10 cd 4897"
Owner name - printman association pvt. Ltd.

Is being given for service to your dealer unity hyundai"by name aggarwal automotive on date 03. April.18

This car was given for general service and now they have made huge bill for certain works without any approval.

Firstly after so many days and continuous follow ups they gave the car to body shop department where again i had to beg for work to be done. Till 1 week my car was not even considered in body shop. Then they told that documents are misplaced by them.
After all the re-formalities huge trouble & so much of delay they told that my car is ready for delivery.

Now again i had to beg them to tell the bill amount, when they shared bill amount there is huge variance in service bill amount.


They have no sense of responsibilities and accountability. I tried my level best with the dealer to get my bill rectified as per services. I talked to"gagan yadav"service advisor as well as their manager"vinay sharma" but unfortunately they did not give any results.

My car is with the dealer for more than a month. I want my bill amount to be corrected and delivery immediately else i have to find some better way and will put demurrage charges for a month.

Kindly do the needful and reply for the same.

Sambhav jain
+91-[protected]
(Director)
Printman associates pvt. Ltd.

Regarding exite duty reimbursement, accessories amount and extra charge for card payment
Delar name beer hyundai mahanagar
Sales manager

Dear concern,

I have purchase new xcent car date 7 june 2017 and immediate apply excite duty refund proses and my sales manager give me confirmation on mail your edr refund credited in your a/c next 10 days but still not received.

Please do the need full

Hi, devang here, i purchased car from global gallary hyundai andheri east. While buying the car servises was worst but after sale of car also they done mistake, my car color is star dust color however on sales certificate its red wine color and cos of this mistake my car is in police station and made complaint through call on 24th april 2018, they said that u ll get call on your mobile number, they took my number and then too i never gt call, i called them, i escalte call after 12 days, mr abhishek kumar answered call and said i assure you that u ll get call by today it self however not received any call.

Respected sir,
I am anoop chandran, i was buy xcent sx (M) model car on 15/01/2015 from popular hyundai. Kottayam kerala branch
I am servicing my car on every six month. I was serviced last on 05/03/2018. The total service cost is rs. 12641 including gst. Engine tuning is also mentioned in that bill. We are not happy with service they have given. Because we were servicing our car on every six month.. When i asked they have reported me that we have thoroughly check all the possiblilty and they ensured me that, no major complaints will happen for 2 years..
I am a smooth driver, there is no other evidence of wear and tear in vehicle, car was used in kerala where climate is not extremes, car service was done at regular intervals and no problems detected during regular service. Engine problem at 18, 000km is not acceptable and other car companies will laugh at hyundai for this
. Now i am facing one problem regarding engine. We travelled for amost 11 km on 28/04/2018. The car was did not moving forward. So we called authorised service center popular hyundai. Kottayam kerala branch. We are regularly servicing my car with them only. And we are maintaining service with every six month. When the problem happen we report to service center. Thay came and towed my car to service center on 30 april 2018.. But they failed to identify the actual problem for almost 6 days. Now they are identified the problem, that happened in engine piston. They are telling that this happened because of overheating. But as per my knowledge we did not notify any overheating.
Now they are telling the estimated service cost is almost rs. 30000. We are not at all happy with the problem happened. We come across some problem within one and a half year when i purchase the car. The problem we come across with in one and a half year ia s as follows
1. Engine oil leakage
2. Head light complaint
3. Fan belt got damaged and replaced
That we report these issues to popular hyundai. When i asked the issue to some of my friend who is working in service section. They told me about the fan belt issue, that will, never happen for upto 80000 km on regular basis. But this happened on 6500 km.. We purchased this car on 2015 january. Before that we are used santro for 7 years. That also we are purchased from showroom mgf kerala. That is why we purchase hyundai xcent car. Because we are happy with santro and m g f service. When we are planned for xcent, we are faced some issue, car was not available that time. Atlast we got car from popular hyundai. We are not happy with the service they are giving. They only focus on bill, not customer satisfaction. Actually i am very upset regarding this issues.
I really need your intervention in this matter and try to get me justice and compensation for the mental trauma and inconvenience faced by me.

Regards
Anoop chandran
[protected]

On 6th may i have made my complaint about my car that cars avg is low & on 7th may we have received mail & no of concerned person. We called on that no. We had a word with some mr. Rohan bhatnagar. He told us he is commissioner of consumer forum & told me that ur car is faulty. We will replace ur car. All u have to do is just give me ur atm card snap front & back side.. After that u will receive 1 otp u give me that we will transer ur amnt in ur accnt. Pls beware of this kind of frauds & never share such details. After that we called on toll free no. They said it was a fake call. We dont have such no. & such person in our co. He hacked co. Id & sent mail from that.