Hyundai Motor India Complaints & Reviews

From last 30 days dpm hyundai jwalapur, hardwar missguide me, i have deposite 10, 000-00 advance for buy a new hyundai creta on 30 march, 2018 nd also give all documents which is required by dealer agent nd they give me delivery time 15 april 2018, on 15 april they give me 20 april, 2018 time nd on 19 april after my call they have replied sir ur paper r short give us that paper than after 2 or 3 days v provide car. Its very serious issue y they have not complete bank queries in those time nd extend delivery time. After ur agent assurence i sold my old car nd i m suffring from last 15 days. Y i m not go for writ against hyundai nd that dealer in consumer court..

I feel very disheartened and sad expressing the king of service being granted to customer.
To illustrate the incident would like to mention that i went to utkal hyundai service centre taking my new hyundai tucson for check up as i had issues very hard and loud noise coming out of brakes, whenever i was applying brakes.
When inspected it was found that my vehicle right side brake disk was damaged which resulted in wear and tear of brake pad also. So there was no choise rather than to get then changed which resulted a cost of rs13000/.
The part which checked for wasnt available and was told within 2-3 days they would try arranging the same.
My new vehicle hyundai tucson (At gls) which had only clocked 3998 kms on the odo and is only 6 months, had erupted with this strange issue for such a new premium car. So when i requested utkal hyundai to talk to company if warranty can be availed & the money that i had spend could be refunded, to which utkal hyundai (Goswani/prafulla/rakesh) assured me that my money would be refunded within one week.
But when time lapsed and when i enquired several times i was given only false assurance and commitment by trupti madam/goswami/prafulla that very soon we would come up with solution for the refunded. To my shock on last friday-13th april 18 after several followups trupti from utkal hyundai called me up and said only refund of rs 6100 would be credited to my account by 23rd april18, which is only for disk pad (Round circular part) which hasn't been done till now.
Yesterday i received a threatening call from subrat o[censored]tkal hyundai at 9:00pm asking me "do you know who am i?" followed by next "who are you?". Trupti from utkal hyundai had asked him to threaten me because yesterday only i had word with her saying that this kind of sevice which i am being given will force me to raise a security in the hyundai forumn the way customer is being harrased.
Please take a serious and immediate action ensuring that customer is not harassed in this manner and also wanting a apology from the people involved.

Thanks and regards,
Prahas kumar panda
Vehicle:od 02an 5899

I approached hyundai service centre, lukerganj, allahabad, up to get my car bearing no up 70 cr 2632 serviced with insurance claim, over 10 days back. I was given a 10 days waiting time for my request to be taken up, without any token number for the same. On contacting the service centre today, i was told to wait for another over 15 days which is not understandable. It reflects very poorly on the professional efficacy of the service centre. As no token was given by the service centre, accountability for not taking up my request or allowing out of turn request to other claimants could not be fixed.
Kindly look into the matter to get my issue resolved at the earliest, as i am facing hardship due to non servicing of my car.
With warm regards
Rudrabhanu kumar pandey
Mob: [protected]

Given by a genuine Hyundai customer...complaint on the below mentioned service Center
Chandra Hyundai
Lakshmi mills
Coimbatore
Tamilnadu
They won’t do good quality service at the first time when you Give your car for service, in a month they did me totally 3 service for my car, Even after 3rd service the issue which I mentioned is not cleared.
#1st service they got rs1500(they came to my home and did it )
Issue was not rectified
#2nd service I took it to service Center in Lakshmi mills the issue is not cleared, they billed rs8500
They keept my car for 3 days in service Center even then they are not able to rectify the issue because all the labour’s are not trained and unskilled.
#3rd time same happend and billed rs2900
Each time billed amount for labour and tax...if they would have done it at first time why should I need to pay the rest of Amount...if some 1 needs proof I
Will attach the billed copy...

I had purchased my hyundai verna 1.6 vtvt auro sx (O) on 06.09.2018 from shreenath motors pvt ltd – chembur, mumbai.

Ever since i bought the car, it is giving me a mileage of only 6 to 6.5 kms / ltr.

I waited for 1st service and there after even got the 2nd service done, still my mileage is only between 6 to 6.5 kms / ltr. I took my car to shreenath motors also
And the sales guys had to say that this car in the city will give only a mileage of 6 to 6.5 kms / ltr. I am totally disappointed with the low mileage.

I own 4 different cars ranging from bmw 520d, honda city auto, toyota innova and none of my cars gives such a low mileage.

Kindly look into the matter on urgent basis and revert.

Best regards,

I am owner of grand-i-10 sports registration no. Hr 51 bn 1815. I was complet my car service nearby 25th of march'2018 at mahadev motors, faridabad. I was purchase my car from this dealer. After 4days i found some problem in my car. I ask about my problem to dealer workshop incharge mr. Kuldeep singh. He told me that you leave the car in workshop some engine problem appear and he give me time for 15 days. After 15 days i contact dealer about...

Given the vehicle for wheel alignment. And till date they haven't done any thing. And that to removed the steering horn cover and i founded while driving. When i am asking this issue workshop manager but not respond properly what ever you can do do it he said. My vehicle number is od02aj7720. Given the vehicle in uthkal hyundai, berhampur, ganjam disyrict, odisha-761008. K am also uploading th3 video of this

I am a retired army officer and a senior citizen. I am an old and satisfied customer of hyundai cars – santro (2007), verna (2010) and now creta (2018). I recently purchased a creta (Petrol – at) car through csd from fairdeal hyundai, ranchi. Creta was delivered to me on 09th feb 2018. My ordeal began soon thereafter.
I was handed over the car without invoice, sale letter and registration papers. I was also made to sign a certificate that i will not drive the car without registration and proper documents. On the other hand, the general manager categorically stated that they will not initiate the process for registration till the payment from canteen stores dept (Csd) is received. They should have explained this act of discrimination to me prior to my booking the car. Fairdeal hyundai treated me as a second class customer just because i bought the car through csd. Rather than being helpful, the gm and a few staff members were arrogant, lacked basic courtesies and failed to perform their responsibilities. I was trapped. I had the new car but could not drive without documents. After umpteen requests, i could finally get the registration certificate on 28th march 2018 i. E. Around 50 days after getting the car. I am yet to get invoice and sale letter.
I was made to suffer physically, mentally and financially during these 50 days due to deficiencies in services by fairdeal hyundai, ranchi.

I went to hyundai service centre in bangalore. Bellendur branch and sarjapura.
To check abs thy scan my car and said motor is not working. I said them to check wiring again and again thy confirm me that abs motor is not working.
I bought one new motor form out said. Again thy said i that motor is also not working. I left my car in garage for wiring after that abs is working. Because off thire talks i have lost 80000
How should v believe showroom.
I want refund

I am a loyal customer of Hyundai for last 17 years and can easily check my credentials as this is the first time that in last 17 years of association i never found it necessary to raise my voice/concerns. But in recent past almost a year, my experience has not been good at all and am pushed to an extent where i feel that i need to get my complaint formally lodged with the management.

It is about my current car (i10 sportz) while getting my scheduled service done from one of your recognized service center "Deep Hyundai" couple of parts were suggested to be replaced ...( combination device that controls wipers and other one was pertaining to steering wheel ). exact part names can be traced from the invoice record of the service centre. since then it has been a horrible time and experience as a customer. Post service my car was delivered at my place and i made the payment which was approx (INR 20000) and immediate next day it was shocking for me to know that my car was delivered with a wrong part installed and it did not carry the functionalities of rear wiper. It was a sheer coincidence that when i visited this dealer/service centre of yours had a chance meet with the owner (Mr Pradeep). He himself acknowledged that it was a grave error by the service centre as there are supposedly various checks before the gate pass of a vehicle gets executed and there was no reason that such error could happen. Also i reported at that point of time to the supervisor under whom my car was being serviced about some constant noise as otherwise i was not used to such a noise. He said this would remain there. After this incident it may have been a month or two at maximum that my wipers started malfunctioning and would all of a sudden start moving. on the other hand i was pre-occupied with my son who was not well and was seriously sick so much so that he had to take a sabbatical from academics and dropped out from board exams. (can support my claim with my application to the school and CBSE board for my ward candidature withdrawl on health reasons). So by the time i could get free and visit the dealer from wiper problem, now the speedo meter as well started malfunctioning. it was too much of a problem and had to take out time to visit the service centre.
on the day when i finally visited Service centre, my wife who is a diabetic had to be admitted to hospital for cardiac problem. Even i did update the senior staff at service centre to prioritize and free me ASAP. Was given an assurance by the staff and when car was delivered, meter problem was not fixed and was assured that we are arranging and within next 3-4 days we shall get back to you and this would be taken care off. When i finally received a call after few days was asked to get my car, so i once again visited them for meter issue but after waiting for couple of hours was updated by the service advisor that meter issue would take some time for fixing up and brought up clutch issue and advised that you need to get this worked. As a layman i gave a go-ahead and was assured about that in case of meter i shall not be charged as same would be arranged. on the same evening i made a payment of INR 15000 but i did voice my concern and disappointment to the senior staff who was present there and over the phone i did report it to their service head as well (Mr Bhaskar) whom i knew for a long time but somehow things did not turn up as expected.

Even today i'm driving my car with same faulty meter since none of them had a courtsey to reach out to me and get the issue addressed but after that incident i received only a single call from their local customer care set up whom i clearly told to come back post they get a feedback for me as by when my meter would be fixed up. And finally today once again my wipers started moving all of a sudden and since it did not stop as i was on my way to office, so while fuelling at one of petrol pumps at Jail roadi requested their electrician to atleast pull out the fuse so that it doesnt bother me while driving.

Can i expect a resolution here as i feel like been rewarded for my loyalty to the brand. My first car was Hyundai which i drove for more than 9 years and this is my second Hyundai car and am almost at the verge of change for a new one. But my recent experience as a customer is absolutely pathetic.

Looking forward to hear from you for an early resolution and at personal level have great expectations from the brand Hyundai and their senior management.

I am the owner o[censored]p25cd7923. I purchased the car on 7 january 2018 from akc auto p. Ltd. Rampur garden, bareilly. At that time the sales person was mr. Mahendra they handover me the invoice and the policy (Hdfc ergo) issue date is 07/01/18 and we paid the road tax on 07/01/18.
Now the fraud is when i got the registration certificate (Rc) on 16/03/18 in that the purchase date is 10/03/18 and above all on the same policy number the policy issued date is 10/03/18. We never aspect this type of fraud from the brand like hyundai, because of this fraud we face many problem in future i. E.
1. Claim problem
2. Policy renewal
...

Regarding these issues i called akc hyundai, bareilly, to the sales manager mr. Abhishek was rude and not helpful during the phone conversation. It is unprofessional and unnecessary. At last he offers me 3000 rupees to close the matter. Is this legal??? As a loyal hyundai customer, our biggest regret in 2018 is dealing with akc hyundai.
Complete fraud
Dealers licence should get cancelled for duping customers and impacting hyundai goodwill and market share in automobile industry.

For your information i am enclosing the following document so that you can take the legal action against mr. Abhishek and akc hyundai, bareilly

Documents are:-
1. Policy document
2. Invoice
3. Receipt from rto
4. Registration certificate (Rc)

I have purchased creta car in sept 2015 during the launch and drove the car 30000 kms till date. All of a sudden the car stopped in the middle of the road and i was not able to start it or change the gear. I call the road assistance fro talwar hyundai in hyderabad and they after checking said that the clutch plates are damaged and need to be replaced. I have been driving for last 30 years and never noticed that the clutch is damaged within 30 k kms.
I feel there is some manufacturing issue and i need to know from the company

The same vehicle as went from 4times for service and we have complained against this in the service centre several times and yet they have not yet done the proper service of our vehicle ka 51 mc 2700 in trident honda), kudlu gate, bangalore.
One more service centre in hulimavu, bannerghatta road.
We kindly request you to inform the respected service centres to do the initiated work properly as soon as possible.

Respected
Sir, madam,
My self shirish chandrakant deshmukh
I booked hundai xcent car at shivam hundai (Pune-baner).
Before few months ago through sanket kulkarni.
On that time i told them everything my loan is not passed still and all.
They said ok... When your loan will be pass after that we will do.
And my loan is passing because of some finacial reason.
So today i called in the showroom to vishal shende for cancelation of car booking.
Now hes saying from your booking 3000 /- will deducted.
But before booking nobody told me this conditions.
So please let me help please requestuing to you.

Booked car by this travel names

(Swami tours and travels).

[protected]

I am owning hyundai i20 2013 model banglore, serviced in advaith hyundai bannerghatta rd branch, recently replaced clutch plates, pressure plates, release bearing, everything as the advisor said to to do so, once i replaced car is having grinding noise near gear box early morning in cold start, metal to metal grinding noise, none of them are solving this issue even after repeated complaints, pls help me service advisor basavaraj janvary,

I am contracting you in order to express my concerns as my complaint has not been responded at all and this happened on 10/04/2018.
I have bought i 10 around six months back but never provided the after sale service whenever it is required. First free service of the car was just washing and nothing else. Now i have complaint about some problem in the car to the service center of the dealer on 10/04/2018 and i am sorry to write that nobody has attended this till now. I have to get the problem resolved by myself. It is a matter of great regret that your dealers are just selling the products and they are not interested in providing the free services as per company's commitments. If the services require are paid one then they will rush like anything. Shame on your part. I will never recommend any body to buy car from such dealers. I am really sorry for all this. I know that nothing will be done in this matter and only window dressing of the matter. I know that you can not be of any help in the matter as your company's aim is just sell the car and forget after that.

Ajay kumar jain
[protected]

We took hdfc car loan for xcent e+ 2018 model but still we are fighting for quality service.

Issues are -

1. During the car delivery mr hyundai hide the information that xcent e+ car keys without smart key (Without remote).
2. After 1 month we got to know that our car insurance has been cancelled by hdfc ergo due to dealer cheque bounce.
So now we are in trouble and can not move car from home.
3. Due amount cheque, fastage, registration papers, rc and many more thing are pending.
4. We feel cheated after buying car from mr hyundai

I had booked i20 era red colour on 9-mar-2018. They had promised us to give car on 11-mar-2018. But when we ask now about it, they said that it is not available on stock and said to take car after 5 days. But it is very urgent to take car on 12-mar-18. We had complained about it on customer care on 9-mar-18, but they are not giving any response. What i do now...

Dear sir /madam
This is for the complaint of my car i had sent my can to get the silencer repaired as i was making a lot of noises since yesterday. The service centre guy broke the silencer and asked me to get it changed as i was going out of town for 3 days and wouldn’t be available i told to send back my car i would resend it once i am back in town the driver may be by mistake told me of how it got broken. I will not pay for the changing of the silencer and i was my car in perfect state else i will leave the car in the service centre till it’s properly repaired. I know the problem of the car was not huge i know it because when this started yesterday i got it checked by a local garage just to know what the issue was. He told me silencer is loose and so i sent it to car solutions andheri east mumbai.

It would be great help if you resolve this issue asap. As silencer is broken by your people i wouldn’t give a penny for it.

Car number mh 02 ee 2881
Owner paramjeet kaur
Calling number [protected]

Thank you

Robin mukherjee


2/16/17

To crservice, crsales

Dear sir,

I, robin mukherjee have purchased a hyundai i-10 magna (Kappa) in jan 2009 vide invoice no.-t[protected] dtd 09/01/2009 from m/s shivnath hyundai bhilai. The vehicle registration no. Is cg 07 m 7650.

Till date the vehicle has completed 12000km. The vehicle is mostly used for the city drive. On performance part i am very much satisfied. But since last two years i am noticing a peculiar problem on the door surfaces. Blister formation is taking place on all the four doors.

As indicated above i have driven my vehicle in city only and it has completed merely 12000km in past 7 years. I am very particular about the upkeep of my vehicle and kept it clean and always parked my vehicle in my closed garage.in spite of taking so much care the blisters are forming on the door surfaces. This kind of things are highly undesirable and i haven't observed such problems in any other vehicles of hyundai of same or other model which has completed 7-8 years.

On consulting local service center, they advised me to get the doors painted. But my concern is whether a reputed, highly selling car in india shall corrode in such a shorter span? I am suspecting there must be some problem with the material used or the painting/drying processes during manufacturing.

Kindly look into the matter and resolve the same at the earliest.

With regards

Robin mukherjee

Mob-[protected]

Bhilai