Hyundai Motor India Complaints & Reviews

I P. Sasi kanth reddy owner of hundai xcent sx bearing AP04BH067, met with an accident in the month of september 2017 and gave to repair on 29-9-17. And got insurence aproval on december 27 of 2017. Still now our car was not repaired yet. We are asking daily for the car progress. When we asked general manager he is not responding properly and scolded me, my mother and sister in flithfull language. We have recorded audio of scoldings of service manager.We got hurt with the words of general manager service B.S. PRASAD REDDY at MDH Hundai, survey No. 538/A, 1B, NH-18, chennai-hyderabad bypass, Ukkayapalle(M), patha kadapa(p.o), kadapa- 416002, A.P.
Please take action on general manager and owner of showroom otherwise we will go to forum on this also file complaint on hundai company in the court for defamation cause to us by the general manager prasad reddy.

Dear Hyundai Team

It is to inform you with so much fear and shock that recently my brand new creta car had got fire after a minor blast in the engine compartment.

VEHICLE DETAILS :

Incident took place while I was traveling with my parents and my wife. So total four members were present in the car along with a belongings of almost 2 lacs was in Car. I was just traveling from a marrige function and was about to conclude my destination. Immediately we had heard a blast noise from engine compartment with a huge smog as we stopped the car and came out the vehicle had caught fire somehow we saved our life but we lost our car and belongings. We had tried water but it was too late and massive fire spoiled everything.

My concern is with you as a company are you really providing a safe vehicle to drive as my complete family would not be here to elaborate this matter if we couldn't escape on time.

I need a detailed investigation immediately on the same matter with 100% compensation on each and every loss alongwith to keeping myself and my family member in life danger.

Vehicle registration number - ka05 mu3054.

I paid for the brand new vehicle and i got delivery of faulted vehicle, there was a issue in the engine from the day one of the vehicle purchase. Due to this issue engine oil got burn out when i travel every ~5000km. Initially i noticed the poor pick up and i notified the same to the service center people, they did all the test and told that everything is fine, after 3-5 days i did seen completely engine oil got burnout. At the time of first occurrence i was in the middle of my journey, i asked rsa team to take the vehicle to nearest service center, they filled the oil and they given back to me. I notified the same trident hyundai service center (I purchased vehicle for the trident), they told that until next occurrence of the same issue we can't to anything. Again i got the same issue, i take to the trident hyundai service center, they did filled the oil without doing any root cause analysis for the issue, again manager requested me to take vehicle for the next occurrence, this time manager given back up oil and told that if you saw the issue again fill the oil and come to us. I got the issue again and went back to trident, now they are saying there was a problem in the engine. This supposed to tell at the time of first occurrence.

Now they are saying we will replace the engine, i am demanding for the new vehicle. I do have below questions for hyundai.

1. How the fault vehicle out for the delivery from the company?
2. When they deliver the fault vehicle is it fair to proceed with warranty?
3. Luckily i got the 3 time same issue before the warranty period, if i got the same issue after warranty period, will hyundai responsible for anything for this?
4. Now a days we do seen so many cars are burned during the journey due to the engine issue, if something happen like this and something happen to me/my family, who is the responsible.
5. How customers believe if this kind of incidents happens.
6. Dose hyundai expecting customers should have complete mechanical and automobile related knowledge completely?
7. How hyundai make sure customers they are delivering the good and no faulted vehicles, because all the customers may don't have the things to do proper testing to make sure the vehicle is good at the time of delivery.
8. Dose really hyundai need to give mental harassment to their customers with this kind of issues.
9. Why not the issues are not taken care at first occurrence.

Thanks,
Ramesh,
+91-[protected]

I purchased hyundai - i20 sports car (No. - dl12cm1976) from elroy hyundai (Near sultanpur metro station) on 30 july 2017 and i have not received my registration certificate as of now. I have already registered a complaint with hyundai (Complaint no. 1-[protected]) few days back.

Ite been more than 8 months that i have purchased my car and i have submitted all required documents within first week of purchase of my car. I am surprised with the negligence of the elroy team and the vague responses i am getting from them which does not make any sense for such delay. They still not give me assurance that they will provide the same. One of the team member of elroy even asked me over call to get this done by yourself as this is not their duty to get this done.

Due to non-submission of rc with sbi (The bank who finance my car), i have to pay inr 2500 per month as penalty, please let me know who will bear this cost.

I am requesting you to please help me in getting registration certificate and please take hard action this dealer. This is the iind time i have formally made complaint against them

Please help in get this thing resolve as soon as possible. Hoping for quick response.

Regards
Eshu gupta
(+91-[protected])

I have a hyundai creta car and it was accident in month of decenber and i go to the binod hyundai show room but their employee was telling i have deliver in 15 days but he deliver in 90 days
* in binod hyundai is completey poor about their spare section becouse they have not stock spare, first he receive the order from the customer and after 7 to 9 days come to spare then he do
*they have completly damage the image if hyundai reputation

Dear Hyundai team
My name is Nissar Meer I'm from Srinagar
Jammu and Kashmir I being your customer since 2010 had purchased 3 cars from your company till date with great proffesional experience in the past motivated me to go for another car Elite i20 Magna Di with one of your recently opened new dealer at Sangrama Baramulla name of the place. But I'm sorry to mention here it is very unfortunate that such a great company professionalism in the field of services is completely detoriated and vanished by illiterate and unprofessional dealer, one month before I booked the same car they gave me a professional word to deliver it in weeks time for the same purpose I exchanged my santro car in H promise against that they held up my full money for 16 days when it was supposed to pay at the same time. 2nd the car I booked have been sold out to another customer without my consent, when I came to know about all this by one of sales executive, the Dealer owner Imtiyaz again promised to deliver next day saying that I have arranged somewhere else, I waited again day passed and stupid excuse was given to wait another day, days passed and at the end I was told to wait another 20 days

I'm sorry it hurts a customer alot when a company like yours do this with loyal customers, apart from all this his approach was ridiculous, insane and unbearable, I would like to request you stop giving ur brand in unsafe hands if it continues time would no longer b far when unhappy customer ratio will be on higher side

This dealer is practicing these fraud activities on daily basis I visited 5 times all times customers were complaining

Kindly take hard note of this

Regards
Nissarmir
[protected]

My name julfcar (Dis. Shiri ganganagar, th. Suratgarh vill. 9 sd jankidaswala my car eon model 2016) i have been asking for the bill for the last 6 month but i do not get the billplz provider my bill i was compliant at suratgarh ganganagar no hearing on name surender ji of gangangar does not take up the phone or gives any answer (Burnch at gangangar paras)

I nadim sayed booked a hyundai tucson 2wd gl auto dsl silver vehicle on 11th april’2018 at ritu hyudai kalyan dealership. I made a rtgs in the name of ritu automobiles pvt ltd for 18 lakhs and 2 lakhs cash on 11th april’2018 unfortunately, due to financial crisis and medical issues i have decided to cancel by booking and ask for refund after deducting cancellation charges on 17th april’2018.
I spoke to sales person: shridhar patil and sales manager: sanjay khot who was always helpful denied stating its not possible vehicle is booked and dispatched from plant and it’s in transit, will land on 25th april’2018. I stated them i do not have funds to pay pending amount.
Now, after all my tries i am getting failed to arrange funds, i request ritu hyundai to kindly cancel my booking and refund funds to me on priority. Vehicle is landed on 24th april’2018, invoicing not done, insurance not done, registration not done then why can’t they cancel the booking.
I would appreciate it if anyone could understand my concern and help me to get my money without spoiling relationship with ritu hyundai and team. I am really going from a bad phase and heavy financial crisis. Right now i cannot afford such premium car.
I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved by 2nd april’2018, i will consider taking further action to resolve the complaint either through the department of commerce or through the courts.

Kindly do the needful.

I have purchased hyundai elite i 20 on[protected] from aluva, desom showroom in kerala, i haven't care much about mileage but last one year i was checking it due hike in petrol prices, really i am facing very bad mileage for my car, i'm not getting even 10km/ litres as per my calculation, i would like to tell you i'm not a harsh driver or very bad driver,

Dear sir,

We had purchased grand i10 sportz automatic in sept 2017 and yesterday[protected] i was driving my vehicle and suddenly on highway the front tyre of the driving side burst, fortunately no one was injured but i was wondering how can an 8 month old tyre burst. This is an serious issue which could have turned into major accident. Would like you to check the quality of tyre's you provide along with the vehicle.

Purchased creta 1.6 crdi sx+ with full down payment with the tax amount from "sujaya enterprises pvt. Ltd., nanded".

Inv. No. G 17180697, date: 27/03/2018

Delivery was done on 28th march 2018, from jaya hundai, latur.

The tax payment is not effected by the said showroom and hence the passing is yet pending.

On account of this and the missing papers i am unable to travel around.

My money is being used at the cost of my inconvinience.

There is no response from the said dealer in this regard.

The after sales care is very poor and the staff lethargic.

I do not recommend such a dealer to the customers for their dealings.

Sir mere pass hundai grand i10 hai jo ki under warranty hai 6 june 2017 ko purchase ki thi isme race ki problem aa rhi hai jo ki first service ho chuki hai. Aur 8000kms chal chuki hai. Mai apke authorized service centre jsv hundai vikas nagar lucknow me gya tha. Waha jo servive incharge thi unhone mujhse 800 rs mange bola iska charge padega aur ye warranty me nahi aata. Aur service center per service kerwane ke liye presure dala.

Good morning,

My name is bipin chavda. A few days ago, i had booked a new i10 grand car on dt.21.3.2018 but your representative committed to delivered a car within seven days and they give car after fifteen days. I had suffered a lot due to this. A new car on.4.4.2018 i have received. Now after fifteen days, on dt.23.4.2018, the case is more special for me that ac of car is been nor worked proper and fuse are disable. So second time i have faced lots of problems. Also rs.21, 000.00 payment had been more deposited and till time not received by me. Its bad experience... Pls do needful

Dear sir,
I have eon era+ for past 2.5 years i have an thought that i would exchange mine into i t20. But i will never buy hyundai car in my life. Because of poor service quality in salem lrn and golden showroom. Both the showroom they need only money but they gave me poor service. Example i have an a/c complaint my car was not cooling. I booked appointment in lrn showroom i visit the showroom waited 3 hours they charged me 1500approximatly they said car will be fine the after some days again ac not cooling i asked they for pick up they said they will not pick up my car like that then i went to golden hyundai showroom they got my car for two days they said they topped up my car gas. Then i drive my car from their showroom i complained that again ac cooling is low they said for that car that's the cooling only gets. What an irresponsible answer. Again two days ac cooling was not coming. I went to out side showroom they tested the ac conditions with automatic machine simply found ac gas was leaking just 5 minutes. See the quality of your francies lrn and golden hyundai salem showroom. For the past 3 months both the showroom just pulging my money keep on topping the gas never found the leak but outside showroom they just found in 5 minutes totally i spent. Some 2000+traveling expenses some 1000 totally some 3000rs but i they never solved the problem. This was an example. For every service i facing problems. But this one major... They need only marks. They pushing us to give 10 marks. Some times they simply getting us the signature with out entering the details in the forms... Worst worst service in both the showroom.in future i will not buy hyundai i will not refer any one to buy hyundai cars only because of poor service quality... I promise... If this continues you will face the sales drop in salem tamilnadu thanks

Sent from my redmi note 4

Dear hyundai team,

I have purchased a car on 09.10.2017 (Hyundai grand i10 magna) in diesel with the friends recommendation, but got very bad experience... I was driving car from my office to home in night on national highway nh-8 & car engine stopped in mid way which was very risky for my life due to sudden car stopped.

Next day i have drop car on jmv hyundai show room bhiwadi with the help of hyundai customer care. After examine i get an information from show room engine has been sized due to engine oil not available but no leakage found from any where from engine case cover as per jmv.

During this visit i have not get any information from written.

Hyundai is top most brand of india & world wide but performance of our car is very bad which sized after 7000 km approx. I have done first service on same modern, alwar. I am not aware what they done.

Car details as below:

1. Owner name : sunil kumar bhardwaj
2. Engine no : d3fbhm379828
3. Chassis no : mala851elhm684425
4. Purchase year : oct.17
5. Color : white
6. Reg. No. :rj02cd5876

Hyundai area manager forcing to us for open the engine. Kindly request to you please take necessary action otherwise i am going to consumer court to resolve the problem.

Requrds.

Ashok sharma
[protected]

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Dear hyundai team,
We are surprised no action and reply from hyundai after 5 days left.

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Dear y k koo san,

Please resole my issue due to this hyundai motor reputation bad.

On 11-apr-2018 7:22 pm, "ashok sharma" wrote:
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I own i20 elite sportz option
Purchased - feb 2015
Ac compressor failed within a period of 3years 2 months
I think it is becoming a major problem.
There is simply no use of buying hyundai cars, honda is any day better.
I also think we customers buy a branded product with trust in that brand, really don’t know how they gonna compensate or will they really do.

Hi,

My bad experience with hyundai car 2 days ago, and also complain again hyundai company,
I go from nadiad (Guj) to ambaji (Guj) at 7th apr night,
I start my journey at 9 pm from my resi, at that time reach near by ambaji suddenly show on my dashboard oil empty symbol,
And my car stop in a jungle area at midnight 1 am,
I feel very feer due to i had journey with my wife and 8 yr old child,
No budy can see near by my car, also no one can help me at 1 am,
I found my car oil chamber damage and no oil in engine,
How can this possible???/
Car makers make engine with using plastic???/

Thanks to god for no any incidence with my family,

My car no gj07 da 4416 xcent - crdi

Sir,
My car registration no is. Gj01rz5161, verna next gen. I bought in sept 2017 from concept hyundai ahmedabad. I had my car service on 31 st march. Pick up at 8 am and drop at 9 pm. Washing cleaning was very poor. Then i visted concept hyundai sindhu bhavan service sation and got it done. I kept my vehical for claiming insurance the next day. Mr vikram examined the car and completed all the formalities. But the full claim was not passed and hence i decided not to claim as such i was delivered my car. But to my surprise my key chain was missing which was very very expensive moreover the rear bumper was damaged and i found some material got stuck on my vehical which is not being removed even after wiping with wet duster. I reported the matter to mr mihir at sindhu bhavan and was assured by him to inquire/look into the matter. I visited sindhu bhavan twice regarding the same but till date the matter is pending. From this instance it is proved that the customers are given fake promises by the employees of concept and the reputation of hyundai is being spoiled day by day. This is not the first instance, before also i faced the same experiance with concept hyundai. Hence i humbly request you to investigate the matter and resolve the issue at once.
Thanks. Regards
Shashank dalal.

I m having insurance with bharati axa under hyundai assurance. As claimed by hyundai in all dealers workshop settlement can be done under hyundai assurance and is for quick settlement. But my car had just damage in bumper and it is now 30 days and i am not getting my car back from "bora hyundai" sivasagar. Assam. Because of insurance formality issue with insurance company. Bharati axa insurance claim no i8m02r5e
Car no as01bf4605.

I am the owner of a hyundai i10, vehicle number-ap 31 bm 2286. While i was travelling with my family my car broke down in city limits so i called "mango hyundai service centre" and they responded by sending me a private transport and demanded me to pay "rs.1800" for transport for just a few kilometres. Every hyundai service centre has its own cars but here they are sending a private car when people are in dire need of help and are demanding more money. This is unethical and fraud please kindly see through this matter or i'll make sure the matter reaches higher authorities.