Hyundai Motor India Complaints & Reviews

Hi i has buy elite i20 car in november 2014 and we found last week that my car ac is not working and when i go to hyundai ageny sangrur’s dealership they ask me to change cooling compressor which cost me near about 8000 including ac gas. But after that ac still not working. Now they ask me to change compressor which cost about 17, 000-20, 000. So this is very bad for company and in 3.5 year ac compressor too much poor quality.

Brought a creta car in 2016 from sreenath chembur mumbai my cars front side 2 tyres are badly chipping like normal cheep rubber and i complained to your service centre they already put a complaint but there is no response from company side rear side both tyres are chipping service centre people saying it's a manufacturing defects car reg number is mh02 dz 8822
Mob [protected] so please replace the tyres as soon as possible

R sir, time and again i am requesting the authorities at hyundai through emails around more than 80 in nos and personal pursuance at delhi regional office by contacting mr. Naveen and mr. Somitro day regarding jerking problem in my car now the problem increases many fold.
Action has been taken up to the level of change of half engine of my car but in vain. I am a sufferer from day one i purchased the xcent (Dl2cav9066). Almost year and a half has crossed and i never enjoyed the feeling of a new car. More than a 50 visits have been made to m/s samara, patparganj branch but with no result. The car is having some manufacturing defect which is beyond recognition. I had requested no. Of times to replace my car but in spite of lot of complaints i never received a single reply from hyundai, nor any one care to contact me in last one and a half year's time.
I had requested the hyundai authorities to extend the warranty of my vehicle for another two years from the date it got fully rectified but no reply was received. I am too much harassed and hyundai is making fun of me, my car and my valuable time.
I want the intervention at some senior level person of hyundai and would like to hear a word from him.
With due regards

Ashish kumar
Ph. -[protected]

I received call from dsa in january, it was a sales call for interest in purchasing a new car. I spoke with dsa agent payal and she well explained the benefits and offers. She asked if i am having any hyundai car to avail the exchange benefits. I confirmed about the offer and the best price on exchange. She asked which car we wanted to purchase and i gave her my preference hyundai i20 sports model.

She called back and gave me offer price with exchange. She values my old car for rs. 25000+ additional exchange bonus of rs.30, 000. And on that time i told that i do not have my original rc of an old car as i lost my wallet few days ago.

She told that there is no problem you can provide the rc later and the dealer will help you on this. I agreed and paid her token amount of rs.10000 through paytm to the dsa account.

She gave my details for the car loan approval and then next day she confirmed that my loan was approved.

On 21st january 2018 i went to the dealer (Samara hyundai - janakpuri new delhi) provided by the dsa agent-payal. I met with dsa field agent and he introduced me with mr bharat sachdeva, he was a (Samara hyundai) sales agent. He checked my old car and then valued rs 25000/-. I told him again that i do not have rc. I provided the insurance copy and vehicle papers. He said it’s okay sir, we will proceed and you can submit the rc document later. He asked any idea how much time it will take to get an rc. I told him that i am talking to the broker and will apply rc in a day or two.
And also commented "government procedure takes time". He said okay sir, you can submit it once you get it but make sure that you try to do soon.

He never gave me any time frame to submit the document. I handed over my all the papers and my old car and purchased the new i20 sports in exchange price. I was so happy. They said once i will submit the rc they will refund rs 30, 000/- at that time.

After few days, i received call for rc status and that time he told me that there is a time frame to submit the document. I argued that i was never told about the time frame to submit the document and he was so rude and not having customer handling patience. I still said that i had applied for rc and i have not been given any time frame by the transport government office. All i just know was that rc will be received through post at my residential address. I also provided the scan copy of rc details thru digilocker app (Government app) on 21st feb 2018. He called me and said it will not be accepted. I said to consider this for now and will submit the original, once i will receive.

We (Bharat and me) exchanged few calls, emails for the rc status. I received my rc on 15th march 2018. I emailed him the copy and requested to refund of rs 30, 000/-. He called me and said sir i have checked and you cannot avail this exchange bonus as the submission of the rc document date had been passed which was 11th march 2018. I requested them it was 3 days up and also asked to consider the facts and the scan document which i sent on 21st feb 2018 thru digilocker app which was the proof of the vehicle is on my name.

Now, samara hyundai is denying to give me refund and asking for my original rc. I am upset about trusting on hyundai and purchase of new car on which i lost rs.30, 000/-+ old car. If i would have sold in the market my car would have valued for more than rs.25, 000/-.

This is so frustrating that hyundai dealer are so unsophisticated and does not have customer satisfaction skills. They just want to sell the product and make the people fool.

If i would knew that i will not get these benefits and have to pay the same amount then i would not have purchased hyundai.
I will request hyndai motors to look in this issue and resolve by refunding my exchange bonus of rs.30, 000.

Satyender pandey
M-[protected]
Email - [protected]@gmail.com

New car model-hyundai i20 sports
Vehicle number - dl4cax8861
Old car model-hyundai santro xing
Vehicle number-dl2cw9142.

Dear sir/madam,

I had booked a fancy no. Up15-cm-0055 dated 30/01/2018 and pay of rs. 6000/-. But unfortunately my booked no. Was expired due to m/s m. R. Hyundai, because m. R. Hyundai provided temporary no. On dated 11/02/2018, whenever i had purchase car on 11/01/2018. When i has visit in rto office, meerut on dated 06/03/2018, he told me fancy no. Was expired and he also claimed on me rs.9225/- of late charge fine for temporary no.

I am not able to pay this amount, so please return my amount of rs. 15, 225/ from m/s m. R. Hyundai, ghaziabad

Please also enclosed herewith soft copy of fancy no. And penalty rto slip.

Regards
Manikant choudhary
[protected]

Very irresponsible service by kundan hyundai, chinchwad, pune i have experienced yesterday. At the time of delivery i have found some work remains balance from body work shop and ther advisor commited me about 100%work done before 2 days. Really 3rd class service they are giving in chinchwad customers. I will not recommend kundan hyundai chinchwad service to anyone again.
I am really disappointed having kundan hyundai customer dis time.

My grans i 10 car. Concern for 3rd servicing in ur show room at jagdalpur bastar c. G. But i totally disappointed to your service and your billing method. They charge me 1300 gst tax on 1800 bill amount.. How could it possible??.. And they don't clarify my complaint... Pls do something of your subordinates for services and billings methods.. With regards devendra kumar ghritlahare.

I Have booked 1.4 Diesel Base Model, White colour CREATA on 15 February, 2018 with BERKLEY HYUNDAI PLOT NO. 27, INDUSTRIAL AREA CHANDIGARH Vide CHEQUE Drawn on HDFC BANK for an amount Rs. 25, 000/- (Twenty Five Thousand Only) and the representative of the said Berkley Mr. Jasbir Singh and Baldeep Singh assured and guaranteed me that the CREATA will be delivered to me on and before 15.03.2018. as I was supposed to gift the said CREATA to my wife. On the Guaranteed confirmation of the mentioned representatives I paid them the advance of Rs 25, 000/- and booked the CREATA on 15.02.2018.
Now on 15 th March when I called for the delivery of the CREATA they told me it will be given in two three more days. From 15th to 19th March I called the representatives everyday but they did not pick my phone seeing my number. On 20th March I called the representative Jasbir Singh for my delivery of the CREATA he said that the CREATA was in transit but he assured to get it delivered tomorrow i.e 21st March from some other alternative dealer and asked me to keep my purchase amount ready. Today I took the payment of Rs. 10 lakhs to Berkley Chandigarh where I sat for two hours, met their General Manager Mr. Dildar Singh and Manager Ms. Meenal Mahajan, who said that they do not have any availability of the said 1.4 CRDI Model and that I have to wait until 5th April, 2018. I requested and explained them about the harassment and mental agony caused to me since last one week and that their representatives had confirmed me to give the delivery of the above mentioned CREATA but now when I have brought the amount and come for the delivery you all are cheating and harassing me . I fail to understand this cheating policy of the company as I feel that because of Navrataras my booked CREATA has been delivered to someone else on immediate payment basis, and even after 5 weeks of my prior booking I’m not getting the delivery of CREATA. I expect a strict action Against the Berkley people and give me immediate delivery of CREATA Diesel 1.4 crdi White Colour.

Note : All call recordings of the said Berkley Representatives are available with me in my mobile phone, where they have confirmed the delivery date.

A KAPOOR
[protected]

I put my car for insurance on 29 nov i give cheq of 40000/after 1 month they return my car at that time they told me u have to pay more709 ruppies i was transfer on that day in hyundai godhra then after car was give me incomplete work and they call me aftee 10 day for extra money on call and they pressurise for money to me through call plese see it

The engine of my vehicle is seized just after the warranty expired. My vehicle was properly maintained, regularly on time. They even do not care about their customers. My vehicle is in service center from last 3 months. From very beginning i am asking for the cause of failure of material, but they do not respond. I believe it to be material failure please test the quality of product in lab.
Charging aprox 2 lacs, even i am not responsible.
Vehicle registration number : br-01 cg 4718
Hyundai grandi10

Dear sir
मैं सर्विसिंग के लिए सुरजीत हुंडई शो रूम गोविंदपुरा भोपाल (मध्य प्रदेश) गया हुआ था । जिसके लिए मुझे पूरा दिन लग गया ।और दिन भर परेशान होना पड़ा ।इसके बाद भी कोई अच्छा रेस्पांस नही और ना ही सर्विस है ।सर्विसिंग के बाद रुपये ले लिए गए तथा एक सप्ताह बाद भी बिल नही दिया गया तथा फ़ोन लगाने और 10 से अधिक बार sms करने पर भी किसी प्रकार रिस्पांस नही ।
कृपा कर धयान देवे ।

Hi,

This is chandu. I have paid 10000rs as a booking amount for hyundai creta e+ 2months back and i was promised for the delivery around march 12th from the lucky hyundai showroom enikepadu vijayawada.

Now the delaer says that i didn't place the order yet and i am not sure when i am going to do that because of internal problem. You may have to wait for another 4months or you go with a another dealer and the booking amount will be refunded in 2months. This makes me wait for another 3months for me to get my car in hand even with this dealer or the new dealer too.

I am not able to take this response from the dealer and dont know where the wrong is. Totally disappointed and need the solution for this immediatley. I wanted this to be escaleted or suggest me if i can escalate this and i will go to any extent to take this forward as all the customers are going through this from this showroom.

Thanks,
Chandu
[protected]

I purchased car gj18bb7323 hyundai i ten magna. On saturday 17march 2018 my son went punjab hyundai gandhinagar gujarat. But the attendant denied nit attend and told to book today and come on monday. The fault was that my stopped in the way and showed the local my own old mistry he told the pipe iron cost about 1250 has to replaced. He cleaned the pipe for time being. Today i got a phone from mr. Amar attendant who told me that your fuel pjmb has to be replaced. Once i was cheated to replace this pump and paid rs 8000/_ approx. Because if this fellow when i got full service of car under this supervision name amar. Was worst ws given and stopped going to 👍punjab hyundai gandhinagar. The response is very poor and nit doing the work properly because of monopoly of only one service centre. How one deny fir service in emergency to replace the parts and misguiding the customer. I also talked service manager mr gaurav bhai not answered satisfactorily. All in vain. Ye sabhi mile hue hai. So i am compelled. To lodge a compliant before you with the hope you will do something in this matter. Mr. Amar told to do complaint anywhere. Fellow is tarnishing the image if hyundai.. Dr p k bundela [protected] email dr. [protected]@gmail.com

Dear sir,

We have booked creta 1600 cc red colour on b m hyundai at dehradun in the name of navin tyagi resident of roorkee uttrakhand.
Mr vishal of one executive dealing with us and today we have send my son mr archit for delivery but the behave of concern person was very bad and they have creating to much problem with him.
We are a class one reputed businessmen in this area and we have full fill all formality for taking delivery, but they have not ready to give the delivery of our booked car. After so many discussion they have deliver the car after waste of full valuable day. We have already paid all payment in advance.
They have not given any accessories i. E. Body cover, mud flap, tools and other so many accessories they have committed.
Please take necessary action against the b. M. Hyundai and there staff those creating problem.
Please take care about hyundai reputations.
Regards
Navin tyagi
D-32, om vihar, delhi road, roorkee uttrakhand
Navin. [protected]@gmail.com
[protected]

Dear sir nd mam
Mne ek creata car book kr wai thi 18feb2018 ko jeka mne one check 51000 k dya th then mujhe bola gaya tha ke 7 days me apko car mill jay gi then mujh sa ek or check maga gya 5lakh fifty thousand ka then bola gaya tha ke apko car 10 march2018 tk mill jay ge but wo car abhi tk deliver nhi hui hai or mra amount bhi nhi da rha hi ab mujhe

Varshit lodha
Mob no: [protected]
Neemuch (M. P)

I purchase a new facelift verna for taxi purpose unluckily in starting my car got accidental month of nov 2017 and till now 16 march 2018 i have not received may car back from hyundai service center. Its a taxi due to this i am had heavy loss. Now i am not able to pay emi.

So this complaint regarding in delay in service from last 5 months my car is in workshop and not yet repaired and no update from dealer site that when i will get back my car, now i do not need this car i want total refund. Further we will not buy any hyundai car. Hyundai has worst service in the market.
Registration no. - hr66b9231
My complaint no in hyundai is 1-[protected]

To
Hyundai customer service team,

I bought i20 active sx 1.2 car on 30th november 2017 from mukesh hyundai guwahati. Car registration no is as01 dn 1011 running of the car is just 2019 km. My car has apollo tyres installed. Before 15 days ago i had logged a complain at apollo tyre customer service no - ([protected] & [protected]) that left rear tyre side has been burst without any reason during driving (Myself) on normal highway road and a big accident saved.
When i am requested to apollo tyre company for replacement they rejected warranty and request saying external cut. There are no signs of external cut on tyre. I am really frustrated with the service. This is not happened 1st time, before two years back i had bought a new hyundai grand i 10 asta car (Registration no - as01bz5222, same thing happened that's car my left tyre was busted i faced a accident and my car some part was damaged and that's time tyre was apollo tyre company but i hadn't got replacement so i had exchanged my car and take a new car from same dealership but i have faced same problems in this car so i am not satisfied your service because you had provided low quality tyres both cars.
Now a days when customer satisfaction index is one of the important parameter in buying and showing loyalty for the products, this kind of incidents is giving very bad view because of which neither giving me confidence to buy your product not allowing me to recommend your product to anyone i know early response is respected to solve the issue otherwise i will be forced to follow another way. Looking for the immefiate action.

Thanking you
Abhijit hazarika
M-[protected]

I have purchased hyundai excent dated on 31/5/17, vehicle regd no. Od-02-al-8967 from utkal hyundai. I did time to time service. But few month ago i have noticed about leakage of coolant. There after i checked in the service center and they changed the regulator and said now it's completely ready to use. But now my vehicle engine got seized and they are not providing any service and saying you have to pay for the parts where as my warranty period is there. So i expect your sympathetic action regarding my problem

I anju issac 2-2-2018 i booked the vehicle grand i10
At pothens hyundai kollam amount r•s 3000 but they will not give any proof to me like obf or any receipts
And i want to cancel the booking and i am called to the concer person to requsted to cancell the vechicle but they told me its impossible to cancel and will not give money back and i have already exchange vechicle iam submitted the original proof of that particular car and they are not willing to return my existing cars proof so please kindly consider my situations and accepted my request as soon as possible i need my documents and cash urgent my phone is [protected]
My mail id [protected]@gmail•com

Dear sir,
I have purchased vehicle regs no mh 12 ne 8839, from above said dealer.
Grand i 10.
When rc received to me from rto pune which was printed onn i 20 vehicle,
I went to dealer & asked to correct the same at ur end. Last 6 months i following
The matter, but just made football. It is rto mistake, we have submitted paper, u
Will get it by post. There is no time bond to get rc