Hyundai Motor India Complaints & Reviews

Dear Sir
I have purchased a new Grand i10 Car from Sikka Motors, (Hemkund Huyndai, wazirpur industrial Area, New Delhi) on 18.10.2017. Invoice No N1224H[protected].

But I was completely shocked to note that the Service Book given to me of "Creta" instead of i10. The service center Okhla Phase-1 refuse to accept my vehicle for servicing. Then I had to rushed to 40 Km to showroom and then after so many hot discussion and struggle they have given me the pirated i10 service booklet, without stamp, which was again not accepted gt Service Center.
2. My vehicle sale was not punched to the system, so it took 4 days for service center with dealer to punch the same.
3. The Tool Kit was not provided to me, when I inquired from showroom, they assured me to sent the same but after 10 days, it is yet to delivered to me.
I am completely harassed by the showroom & I have doubt that the illegal vehicle has been given to me.
please arrange to investigate this issue and arrange to fix the accountability to the erring person of showroom.

best Regards
Praveen Kumar Mansinghka

We had purchased a car elite i20 magna on[protected]. Reg no. Ka19 mh0489. The vehicle ran upto 3897 km till[protected]. Before it could complete one year an event took place due to which the vehicle was fully damaged. On[protected] friday at around 8.00 pm. As i started the car in my residence compound there was an explosion of the battery which caused fire, leading to the damage of the front body part of the car. immediately the fire was extinguished with the help of our neighbours. It took about half an hour to extinguish the fire. They called the toll free number and then the vehicle was taken to the nearby hyundai dealers of padil m/s. Kanchana hyundai. The vehicle was taken for second service on 02-03-18 along with other paid services like oil change etc which was returned to us 03-03-18. We have a doubt that something might have gone wrong during the time of service. Now the vehicle has been totaled. We had lodged complaints by calling customer care & sent email to hyundai office & also contacted new delhi office & regional office at bangalore. But we have not received any proper response through email or calls. They kept ignoring our complaints. We could not just imagine what would be the result of this event if the fire would reach the petrol tank since this would be a great disaster as we all a family would lose our lives, property & it would risk our neighbours lives also. It is just god who saved all o[censored]s. When we contacted one of the person of advaith hyundai & he responded to us in a bad way. The company has not been properly responding nor comphensating neither we have been able to make a claim for the loss incurred without receiving a report from the company. On the other hand we have been paying the monthly emi to our bankers even though our car is not in our possession. This is a financial loss to us. We are undergoing all these difficulties.

I had given my car i20 mh 02 cv 6662 on[protected]. Still i have not got any revert from the service centre. No one is giving satisfying answer neither no one is bother to call back. I don't think any service centre takes so much time for any car to be serviced. I want the car on 010418 or today. Called the service centre on saturday no reply and also called the service centre today they where suppose to get back to me but no one has called me yet

Sir, my name is lakhan singh patel. I had booked creta cars on durga motors dewas. It was booked in advance. I had got the insurance company complied with icici bank and the call came to me on 31/03/2018 and when i used to drive i'm going to talk to me. We gave the car to some other person. It is fine that you have opened the showroom dewas that no randi bazar

I made a enquiry about creata and i want ed to purchase in the march so i made enquiry and receive call from bareilly huandai dealership by pushpendra (Sales executive). I ask him about creta and told that i had volkswagen vento 2013 in very good condition in 45000km and i want to sell vento then i will purchase creta and i send him pics of my car. Next day he called me and said that value of your vento is 135000 /- now. I shocked that all others dealers of others cars told value near about 3 lac 90 th. So i said him that he is a behaving like a illiterate person and i cut the phone and dropped the idea to purchase hyundai car. Nipender singh chhabra from pilibhit u. P.

I booked a hyd creta 1.4e+ crdi bsiv dpg hyundai, patiala (Punjab). I made advance payment of rs. 25, 000/- as booking amount. After that i made payment of rs. 10, 51, 696/- as rtgs which excludes insurance amount. At time of delivery my insurance amount due was rs. 20, 895/- after my 50% ncb but they charged me rs. 23, 181/- excess amount of rs. 2, 286/-. When i visited and talked to the sales manager personally on this issue but rather listening to me, the sales manager keep on telling me that the amount taken from me of rs. 23, 181/- is correct. After that when i told them to introduce me with g. M. They did not allow me to meet g. M. One of the sales executive also told me that if they take the amount accordingly then where is profit of dpg. Sales executive also told me that they are right on their side and i am right on my side.
I also want to know that is there any policy that dealer himself will provide insurance rather customer can arrange himself. I want to know this because when i told sales executive that one of my close relative is in government insurance company and i want to have an insurance myself only, the sales executive told me that it is company policy that i have to get my car insured from them only (Dpg hyundai). My close relative told me that after my 50% ncb the amount has not to be more that rs. 15000/- but dpg hyundai got my car insured at an amount of rs. 20, 895/- from bharti axa.

My car up14bb4434 hyundai i10 1.2 magna kappa model 2010. I had spent on servicing done at hyundai service center of Rs 1.50lac till date. In Aug 2016 steering hard problem faced when i drove withmy family on yamuna express highway. I had given my car to M R Hyundai service center for reparing the same. They charged Rs 14k after part replaced. But same problem came in Dec 2016 and again in feb 2017 juat within 6month. the part under 6month warranty so hyundai changed the same in feb 2017. Now on 27th march 2018 again problem came in eps and steering free with noise coming when i drove my car on delhi panipat highway. it is luck then the speed is 45 so i stopped my car. Otherwise big accident occur. My family also with.me. Today when i given mycar in M R Hyundai service center they told me again eps module part will changed and i have to pay again the full part amount becoz old.part warranty already expired. I have mailef to [protected]@hyundai-motor.com MD & CEO of hyundai india.and [protected]@hmil.net team to solve my problem. But they cannot revert on my mail. Also 3invoices not added on my online service book. But again no.reply from hyundai side. This shows how govt support this big MNC bevoz they given huge money to govt as donation. so why govt and hyundai team.listen to middle class peoples. So many customers complaint but no one listen in hyundai. I want everone who suffers from.hyundai, pls mail there complaint letter to my mail.id [protected]@hotmail.com, i will go to consumer court and whtever.money.givem to Vakil.i.will.give. Becoz now hyundai last.moments come. Everyone see Savdhaan India n Crime petrol but no one come in front to give lesson to this types of big mncs.

Dt: 29th MARCH, 2018
Dear Sir / Madam

Greetings, this is Ashok Chhetija. My family and I have been a loyal customers of your company since Hyundai first came to India. The reason I'm writing this letter to you is after a careful contemplation over the series of events that have unfolded over the past few months.
I purchased one of your cars (Hyundai Verna) in 2016. Unfortunately I have not been satisfied with the car at all. I have had to replace the brake pads in 14 months since the car was purchased and during that time the car was only used for my regular commute to and Iro to office. The car vibrates during the start of the ignition and when we switch off the engine i.e. during starting the car and switching off the car.
I had taken my car with a complaint of Brake Pads, Mr. Sachin from Modi Hyundai and the Manager out there presented an estimate. I spoke to them that still the Second service has not been done and the car was under warranty, but they refused and charged a bill which I am sending along with and once again in 5000 kms. Car’s Break Pads is giving a lot of noise and needs to be replaced. I am surprised at the quality of the car and quality of the spares of running Model. I would request you to look into this matter and guide me what to do? I have to pay again for this? I would like to bring it to the notice in Social Media as to the Standards and Mal practice done by one of the most Reputed Car Brand and its Dealer.
I always buy the cars from Modi Hyundai, but unregretfully I would like to bring to you notice that the quality of the cars and service standard has gone down drastically and now it is just a platform (Service Centre) of Billing and Making Money, For the time being it may seem very profitable but with no good service, people would consider Ten times before for buying a Hyundai Car as there is huge choice available.

Regards,
Ashok Chhetija

I am take a delivey unity hyundai month of 14th april 2016
in i-20 asta (o) petrol
in the name of dipak kumar roy address :- house no b-71 sec -26 noida in the last two years i have the ex warrenty not update i have so many time complant in unity hyundai but on boby can solove the my problame is it very bad exprience for hyundai dealer ship ... So pls do the solved the my problame as soon as possible

Sir,
I met an accident while driving car no. Pb-10-9037 verna 2013 model, while company is claiming six airbags but none of them worked though the car is declared 100% damage. I complained earlier also but no satisfactory answer was given by the company. I suffered a lot of mental stress. If i am not getting proper reply then i will be forced to move to consumer court against the company. Please do the needful at the earliest.

Dear sir,
This is reference to oral and telephonic conversation with your representatives regarding unsatisfactory service of my car from your service center.
Please note the following points for your immediate consideration.
1) my car (I20 asta) with regn. No. Kl 02 aj 3020 brought at your service center 'pothens hyundai kollam' on 20.02.18 as i was feeling a brake trouble.
2) they inspected and intimated me to change the brake pump. They gave an approximate estimate of rs. 13, 500.00 in total.
3) since the part was not available there at the time, i booked for the same and paid an amount of rs. 5000.00 as advance as per their order.
4) on the same day they returned my car after changing sterring column shaft assembly (Mdps) and handle assy door outside. The payment for the same done on the same day.
5) on 01.03.18 they called me and informed that booked part is available and asked to bring my car.
6) as per their advise, i handed over the car on the same day (01.03.2018) for changing brake pump.
7) on 03.03.2018, the service advisor called and informed that my car is ready for return as they changed the brake pump.
8) i reached there on the same day and paid the balance amount.
9) when i was driving my car immediately after delivery, found that the sound of my car had been completely changed and like the sound of a jeep.
10) i asked the concerned service advisor regarding the sound and after inspection they agreed that it was due to their fault while repairing and will be repair at their cost.
11) later on 08.03.18 they called and informed that the car sound problem had solved and ready for return.
12) i found the same sound trouble was still continuing when i reached there.
13) they had done nothing and also i couldn't drive the car as before as it made some another trouble. When i am using accelerator i felt that it does not take power as before.
14) i asked them to give back my car as it was before.
15) the car is still at your service center. Your people are neither repairing nor trying to repair.
16) the odometer reading of my car when handing over to the service center on 01.03.2018 is 123770 km
On return on 03.03.18 the reading became 123787 km.

Please note the faults was from your side while repairing. Now your service advisor is not attending my calls and not giving any reply. Kindly do something to solve my problem and return my car in previous condition.

Also i am informing you by this letter that, if you are not solving my problem within 15 days, i will be forced to do legal actions against you for satisfactory return of my vehicle as in previous condition.

Smaran britto
Vayalam kodiyil kureepuzha p. O perinad kollam
691601
Mobile : [protected]
[protected]

The above said dealer cheated me in a way that they didn't give the product in the said time, that is why i approach an another dealer and bought the same product. Now they trying to deduct a rs.3000 from the advance amount of rs.5000as cancellation charge which i already paid. They now says that it is the policy of hyundai. Why should hyundai deduct my advance? Because of the inefficiency of the popular hyundai, i bought the same product from an another dealer of hyundai. I think in this business hyundai has no loss, if so please give me back the full amount

Sir,
Last week on the way to my home my car (Grand i10 asta) dash board display engine warning signal and after some time it will vanish. The next day am check my car in hyundai service center and know that the ecm part damaged and it will controlled most functions of the car. It will cost around rs 26, 000.
My car is run only 10400 km and 4 year old. Service are done by authorised hyundai dealers and used genuine parts. The service person told that it is a manufacturing complaint of the part. Am participated four 90 points checkup. Why you should not find such a serious problem in that checkup.
Then why i suffer the total amount of the part. It is hyundai's responsibility to replace the ecm chip.
Hyundai says that all parts are checked and quality test passed. Then how it happens only 10400 km, 4 year old car important part like ecm chip became damaged. Hml is making fake or low quality products to such cars?
My question is how a customer believe your product.in my family there is 4 grand i 10 buy with my reference. If they ask about this problem what answer i will give to them. 'buying a grand i10 car worth 6 lakh is like digging on my grave'. So hmil please give a satisfied answer and kindly replace my grand i10 damage ecm part with free of cost. I am waiting for reply.
Syam krishnan

Dear sir,
Myself harvant singh malhi. I am using hyundai creta from 7 months. I have an issue with creta tyres. Once in a week i have to fill air in tyres. I was using swift from 3 years and after crossing 45000 km i changed my swift tyres. Swift provided me mrf tyres but in creta i think tyres is not so supporting as they should. Please give me some relief by this problem.

I am bhagwat singh using grand i 10 sports registration no. Rj 24 ca 4188.
I take my car for paid service at the service camp in beawar organised by shivam hyundai ajmer on 11 mar 18.
After service i found that seat matting is missing from my car. While complaining regarding this, advisor mr. Hemant told me that it may be installed in some other car by mistake. And promised me to provide it in next camp on 25 mar 18. Also he took rs. 3100 and said that invoice will be sent to e-mail id on next day.
But even after many follow up they are not providing the invoice and seat matting.
Also the amount showing in my hyundai service app is rs. 2890. I feel that they have cheated with me.

Respected sir,
My self mukeshbhai p. Patel, having a hyundai car model i10 2016 megna (Purchased on 03.03.2016) manufacturing april2015. Car regestration no. Gj19af3286 in dist. Surat gujarat. I have got the service from valak mirrikh hyundai show room located at surat for my car on dated 27th of february, 2018. (Third free service). During service i have given following problems related to car:1) power window behind driver seat not working. 2) ac not proper working so it's air filter replacement3) other engiene air filter replacement4) allignment & balancing of car5) issue/points during free service as per company policy. But after service of my car's central lock system was not operative by remote control. I told to mr. Jatin patel, mr. Paras, miss priti at service center about this problem but they have not solved this issue till date after continuous follow up. I have also submit the feed back form regarding this issue asked by hyundai motor india. Further regarding to this issue, they asked for replacement of central lock motor on chargeble basis, my explaination in this regards is, why i should bear this amount because this problem is occured during the free service as before the service my car central lock working properly. Also note that after service its found power window was not working, so it was attended after regorious follow up by me, of 15 days to hyundai service center (Mr. Imranbhai). Service advisor was mr. Jatin patel from valak mirrikh hyundai. Also note that, replaced old air filter and ac filter were not given /shown to me after service so its also create doubt about replacement as ac is not proper working and car average is also found decrease. After allignment and balancing they have not given any test trial to me. While i have paid appr. Rs 2000 for this. So i request you to do the need ful in this matter. I have to revisit every time this show room due to poor customer service from the time i have purchased the car (For taking delivery of car, for free services, for using reference coupons, etc.). They have also given the car to me of mfg. April-2015 instead of mfg. November-2015. At that time mr. Raval was the sales manager of valak mirrikh hyundai. I had given so many complaint for this matter but they have not responded. So every time i feels that i have cheated by hyundai motors india. And i have also waste my time, money, fuel every time and most importantly mental harrsament to me. I would never fever the mirrikh hyundai valak, kim for customer satisfactory work.
Kindly approach my complaint as early as possible

Regards

Mukeshbhai p patel
Mo. [protected]

Name of the company — hyundai india,
Complainant name-munmi dutta
Model name-i 20 active sx rc no — as07k63300, dealer/service center name and address — mandona hyundai, [protected]@gmail.com, north lakhimpur, assam-787001. Problem details — according to the consumer his car has been stolen from his house and later recovered by the police. But the consumer want to know how the security system has been accessed by thief when company has fully given guaranty/promised/commitment that without original remote its impossible to move the car i-20 as car is with protected by engine immobiliser system. Hence the consumer have some doubt that some company personal may leaked the access procedure to the thief's on monetary basis. Expected — as the security system is invincible/accessible with duplicate key or remote according to the company/dealer and after stolen the car i20 was accessed by the thief's with duplicate remote or key moved the car from residence which was found after by police at other states (Arunachal pradesh) along with duplicate remote. Same was recorded in police notepad. Which means that there is some lapse in company's claim security system. On this ground i want full replacement of this car i-20 active sx along with compensation from the company side as soon as possible.

Respected sir
My car has a starting problem.. I called the person at service station the person gave me number of another person.. The another person called up me and gave number of another person.. Again another person called up me n committed he will come n do the needful today two days gone no one has came.. This is the service from hyundai... I m unhappy.. Since 2011 i m customer of hyundai... And what service i m getting... Hope good after mailing u.. Thanx.. Mushtaq dhamiya
[protected]

Hi i has buy elite i20 car in november 2014 and we found last week that my car ac is not working and when i go to hyundai ageny sangrur’s dealership they ask me to change cooling compressor which cost me near about 8000 including ac gas. But after that ac still not working. Now they ask me to change compressor which cost about 17, 000-20, 000. So this is very bad for company and in 3.5 year ac compressor too much poor quality.

Brought a creta car in 2016 from sreenath chembur mumbai my cars front side 2 tyres are badly chipping like normal cheep rubber and i complained to your service centre they already put a complaint but there is no response from company side rear side both tyres are chipping service centre people saying it's a manufacturing defects car reg number is mh02 dz 8822
Mob [protected] so please replace the tyres as soon as possible