Hyundai Motor India Complaints & Reviews

There was a problem occured in my i10 sports vehicle on 08/02/2018 and sought for rsa as i had a rsa policy. Since the occurred problem was not detected at the site hence the technician was advised for transfer of vehicle to the nearest workshop under rsa policy. Accordingly on the very same evening it was transferred to m/s ashiana hyundai, patliputra, patna.
Since then the occurred problem is yet be addressed at the workshop despite your regular updates on the issue.
Further it has been understood through discussion with the concern advisor that the workshop doesn't have such resource to address the issue which will be addressed shortly. Today i am writing this mail after several round of follow up with the workshop.

I have purchased a new generation verna vin number malc841dljm048266 from susee hyundai madurai, theni branch on monday in this weak.. The representative mr rajasekhar - madurai has requested me to go for accessoseries fittings. I convinced and asked him to do chrome fitting in the headlight and back side bumber corner. These two fittings only i have accepted to fit. But, with out my knowledge and permission they did chrome fittings such as door handle chrome, rear lamp chrome, door wiser and chrome fitting on tail lamp assembly. These fittings are damaged the original look of the car. Though i have strictly instructed them to not fit these particular parts, they did it. For which they have charged rs 25, 600 also. I never insisted to do these ugly parts. Further, i don't know even before delivery, why 454 kilometre already run... I never expected this type of dealing with the dealer. Kindly remove the said parts and deliver the car with original look otherwise keep the vehicle and return my entire money. Try to understand my feelings. Give remedy immediately.

Hi,

This is shantanu choudhari from i have purchased i20 car from devaki hyundai dhule, from the first service onwards i have been facing problems regarding the ac issues, every servicing i complain regarding the ac not working properly still no solution for the same. Today the ac suddenly stopped working and when i visited the hass centre they were told me my ac cooling coil needs to be replaced, why wasn't the problem taken care from the first day why are people at hass so neglected towards the consumer, why is it going to be so expensive to change the system, why should i bear the cost of their fault when people at hass didn't pay notice to my problems, same with the steering problem.

In my car its not there that it has been resolved, but, a rattle started coming possibly from the lower steering area whenever the car is driven on concrete roads from me buying the car in 6 months only

I don't think hyundai ever nailed down what the exact problem was in the i20/i10 steering rattle saga. It was more of a trial and error method in my case.

Please help me with the same

Shantanu choudhari
[protected]
[protected]

Hi same with my case bought car from advaith hyundai mg road bangalore. I was travelling with my family and had used jack to replace the tyre. And the jack broke. I was lucky as it broke just after i had placed the tyre in position. When contacted they were asking for proof as if i was lying. I produced the item and their mouth is shut. Providing low grade products for premium car in their hatchback segment.

I had to seek help from cars passing by highway and u know no one stops. I had 1 year old kid also with me. Just imagine the plight. Luckily someone stopped and helped me. I was on vacation and that is spoiled thanks to hyundai.

Respected sir/madam,

Sub: issue with the newly purchased honda car model is i10 grand

I am m. Karthikeyan 5/18a, alwarkovil grammam kannattu vilai post 629802, nagercoili, and have recently purchased hyunda car model is i 10 grand in the color of grew from derik hyundai marthandam eraviputhoorkadai, national highway 47, marthandam, tamil nadu 629165 on[protected]. I have been using the car for past days and have not even covered 250 km of travel[protected]Data of break down) even before my car is registered, i faced with car breakdown and starting trouble midway of my journey. Car has been taken by honda company associates and is with the team for recovery now. I am greatly disappointed to face issues with my car at this very early stage. Kindly consider the situation and i would be pleased if my fauly car is replased with a brand new car of the same model. Hoping to hear from you soon.

Any document recued sent later

Thanking you

Thanks and regards,

M. Karthikeyan

5/18a, alwarkovil

Grammam kannattu vilai post

629802

Contact no.[protected], [protected]

Dear sir,
It has been a terrible experience for me with hyundai service centers. Today my relative mr. Shiva prasad pradhan took my hyundai i10 for paid servicing and everything was done as per the job card and i waited at the service center for the whole day and to my utter disappointment, just when i was about to pay the service charges, one of the mechanic drove the car in such reckless manner that it straight away went and hit the wall so hard that the wall broke as well as my car's front side was wrecked in severe manner. Utkal hyundai's manager mr. Goswami apologised for this act, but this is my second such incident with hyundai. The first one was also with the same dealer. Utkal hyundai officials are saying me to claim from my insurance, but why should i pay from my insurance for such irresponsible act by the company staff. I have demanded the repair to be done at free of cost and also i wont be paying a single penny for the service charges. Highly irresponsible!!! Please look into the matter and lastly why should i pay the service charges when i couldn't utilise the service when i needed the most and its impossible to know for me if the accident has made any impact on the other parts where the servicing was done today i. E 13th feb 2018.

Hello sir

My name is Vaibhav Vasudeva from Delhi, I am writing this E-mail to you as my car is under repair from workshop Services(Bhakra Hyundai Ropar Punjab).

My mother Mrs. Rama Vasudeva is the owner of Hyundai i20 car Registration number is DL 8CL 8918 . I had submitted my vehicle on 19 august 2017 to bhakra Hyundai at Ropar Punjab as my car was damaged in accident (11 august 2017). The executive of the bhakra Hyundai Ropar body workshop promised me to give my car in one month.

After 15 day, The workshop company(Bhakra Hyundai) body shop advisor Mr. AMAN had given me estimation of my car total repair charges around Rs 2, 76, 000 He said me this is final repair cost of your car and if the other parts of the car is in proper condition, then the amount will be deducted from the final amount . i.e its approximate payment, there is deduction in this amount and this is only the estimated cost.

Then, I got a bill with all information and from the bill I requested them to remove the cost of AUDIO ASSY which is of Rs 20, 388.72/- and BACK SEAT of Rs 20, 000/-

Now the rest amount is Rs 2, 35, 612/-(2,[protected] after the deduction of above two parts of the above said.

Then after I tried to contact thousand times to get my car repaired through phone and emails, but there was no response from your side. From 1 sep to 15 November I continuously called to Hyundai workshop ( Bhakra Hyundai) through the email and calls but no one answered me and if someone picks up the phone, they only just suggest to wait as the car is under repair .

First of all, I choose Hyundai is my big mistake of my life. Everyone my friends, parents, relative suggested me to buy Maruti cars as your services is bad according to them. I already sent you the mail regarding this ### things which is happening with me from last 6 month from your high rated third class workshop named as BHAKRA HYUNDAI. And the peoples/executive are burglar or just a money maker . They don't want to work .

From last 7 months I am facing this problem and no one from Hyundai are ready to help me. They only need MONEY, when I call just need money .

After the repair Dated -, I got the estimation cost of my car repair Rs 3, 44, 276/- and according to them this is the only payment I have to do to take my car (Is this the only payment?? what you think about yourself and the money of the peoples - PAISE KYA PED PE UGTE HAIN).

Mr. Aman on dated said to insurance company that this car will be repaired under 2 lakh.

From Last year August they took 5 months to repair my car and after all these drama, when I reached to the workshop, I saw my car looks like very old and dirty. to show your valuable and extraordinary works for which I have to Pay 2 Lacs.

This is completely against the interest of customer who is not informed of the progress of car repair and about the actual repair chargers . The extra amount you included everywhere in repairing my car.

You peoples are just playing with the customers, and the workshop managers are sneakers, watching someone to get accident and then to grab the person, and get the money in the form of repair charges

It is really sad that a reputed company like Hyundai is not giving any value for their customer and also we are not getting a proper reply from the service centre.

I am very much disappointed with the after sale service of Hyundai India .Its hurts me when big company like Hyundai cheating with customer finally I decided to complain in consumer if it was not resolve to me within a week.

And I will also not suggest to anyone to take HYUNDAI vehicles as everything I am getting is negative from your side.

So, Please request you to help me to get reduce my extra charged of my car.

Thanks & Regards

Vaibhav Vasudeva

[protected], [protected]

Sir,
My car number ts15eb8666, i am rajashekar reddy, [protected], from siddipet. I brought elite i20 sports. 3 years back. Regularly i am facing issue petrol pipe stolen by rat. I am changing the parking places also. My car surrounding around 10 cars parked irrespective of companies. But the hyundai only i am having.. Monthly once i am getting petrol pipe issue.. When i want to go emergency time then car petrol pipe getting issue. I have irritated. I want to replace with steel pipe or else give me as like swift petrol pipes

I have purchased i 10 grand from elroy hyundai, sultanpur delhi.

My name is sunil mishra.
Mobile no is [protected]

It was an agreement, that the car will be registered within 2, 3 days.

I have made the agreement as i have found the same complaints, feedback on google.

This showroom is spoiling the image of hyundai...

Its a warning for hyundai to be careful from such dealers, otherwise hyundai could be the next chevrolet.

I need compentation.
As i have to hire taxi for out of delhi travel.

Also the car registration immediately with number plate.

Sir, I also used of your i10 product since 2009, Reg. No. is UP 78 BU 7061. The vehicle is standing in the name of Mr. Dharmendra Kumar Agarwal S/o Shri P.L.Agarwal, Kanpur. Total distance covered till date approx. 10600 km. I have handed over my vehicle to the work shop of M/s AKC hyundai, Parsakhera, Bareily (UP) for the purpose of getting repair cum service of the vehicle. The repair was meant under Insurance claim from the New India Assurance Co. Ltd. The vehicle was handed over to the workshop as on 03.12.2017 for the above purpose and it was advised to me that the same will be returned to me approx. after 15 days. At the time of handing over the vehicle to WS, my vehicle was completely fit except some scratches at the external left part of the body & that was to be done under NIA claim. While handing over the vehicle, the counter man has requested me Sir, Please HAMARA BHE DHYAN RAKHIYEGA on a/c of claim being sought from New India Ass. Co. Ltd. & due to not giving any add. Amount (bribe) to the men, my vehicle was given me back just after approx. 35-40 days after STEALING/CHANGING one of the original part which provide power to power steering i.e. EPS. When I observed the deficiency approx. 10 days after, the agency called the vechicle & advised me they will do something but later on they advised me that an amount of Rs.10000.00 will be charged by the agency to get new part. He said that no service charges will be levied further for changing new EPS but for new instrument, I have to pay Rs.10, 000.00.When I asked them that my vehicle was completely fit at the time of handing over to Work Shop then how, suddenly, the instrument get defected. No response was given me and every time official tried to avoid the issue at one & another pretext & said that agency may give new PURJA after getting full payment. After refusing to pay the said amount, the agency returned my vehicle without equipping the already stealed or new one instrument. When I say them that I will complain you at the appropriate forum such as HYUNDAI OFFICE, CNBC AWAAZ PEHRADAAR OR OTHER LEADING NEWSPAPER, they said AAPKO JO KAR MILE, WO KAR LO. I am also attaching the copy of repair order which also display the facts for your kind perusal.
Sir, In the matter, I request you to please give me justice in view of keeping highly CORPORATE IMAGE as your company commands 2ND position in India in passenger vehicle segment JUST on a/c of caring of your customer after sale. If such type of incidence will take place, then who will search / think in about product.
I am also a responsible SBI Bank’s Officer now posted at Bareilly.
Thanks for giving your valuable attention & also hoping a solution to the complain.

Dharmendra Kumar Agarwal
State Bank of India, SARB Branch
Bareilly- [protected]

Purchased date 31st jan 2015
Model elite i20 1.4asta

Vin:malbm51rlfm060931

Had done my 4th service (Only driven km is 17000).
The problem was that there is steering and suspension noise from the vehicle
At the time of service.. The service men told it was because of the steering rack which cost aprox 13, 000 rs including the labour charge
As the car was only driven for aporx 17000km... And the steering rack was damaged so what is quality of the product you are installed in such an expensive vehicle...
The forth service cost me around 9500rs including the wiper replacement...
My question was about the quality of the product regarding the steering rack...
I had came to know that hyundai i20 since[protected] was facing such issues via car portal carwale.com
So i want a solution for this..
Only, 17k km driven and it got damaged..
So need a quick resolution for this issues...

As my key went missing 4 grand i10 asta 17, i ordered 4 change of key sensor frm popular motor, perintalmana-kerala. Dey asked a deposit of 9000 rs. I got key bak in 2 days & asked cancel order. Reply was money in hyundai acc & dey cant sell it easily so cant pay bak. Is dis new version of looting customers witout any bnefit to them?? Big dealer with cheap service i say... I understand they dnt respond also other than some comforting communication. Is there any way the customers get deserving service from your dealers as per the standard of a international dealer??? Its very shocking to hold the amount of 9000 from customer if they are unable to sell hyundai product with them. Let me know why this type of poor dealers without talent and finance being appointed as a franchisee of international brand??? Or is this hyundai not the same of the international quality???

Awaiting a response at the earliest... Please let me know if i have to sell that spare part for your financially weak franchisee in kerala (Popular motor - perintalmanna - kerala).

What is the value of my money around 9000 inr??? As a customer i am curious to know the service value of my money held???

Thank you

Jaseem kp
+[protected]

This is s. Santhosh kumar i am doing as a mep engineer in uae. Our hyundai eon car number is tn84 x1581 we gave the car for servicing in sivakasi showroom and took the car from the service center on 11-12-17. My brother took the car to madurai for a conference, while over-taking the bus suddenly the gear from fifth automatically shift to neutral gear, then immediately we took the car to hyundai service center they enquired and took that they did not fill gear box after drain. Now we are hearing a terrible sound from the gear box.
To maintain the car well we are servicing the car in showroom but now our car gear box is completely damaged.
Kindly take necessary action on the showroom and replace new car or gear box if not we will file a complaint.

Mail id: [protected]@gmail.com
Contact no: [protected]
[protected]

Brother contact no: [protected]

I am currently using hyumdai i20. Friends please dont buy any hyundai car. They donot resolve any customer issue. I bought my vehicke before 2 years. From that time i satrted complaining about mialage issue. I am only getting 10km/litre. Inittially they told that it would be ok aftee 20000km's service. Not the vehicle have run around 30000 km. Still i am facing the same issue. But service centre people has nothing to say about this. Also while claiming insuremce they are charging extra amount than the claiming charge saying that this is paint tax and all.. I havnt seen any other company charging like this

I m karan juneja from rohtak
I have purchase a i20 asta (O) diesel from srishti hyundai
My car is accident and left side of my car is damage bumper, fender and left gate
And the insurance from hdfc. Surveyor of hdfc do not gave the claim of gate he said u have to smash the gate its not damage in accident i have send picture of my car please solve this other wise i have to appeal in consumer court

Dishonest bengal hyundai mechanics have charged me for parts that weren’t used.in addition, the mechanic charged me for the labor required to install the non-existent replacement. It’s a double rip-off! The lhs mirror was damaged and needed a replacement but bengal hyundai just used gum and paint to repair it and billed for a new part. I have already launched complains with both hyundai and sbi general insurance. Strict actions must be taken against the guilty for doing fraud.

Rohit agarwal
[protected]
Wb12aq4534

Respected sir,

Here i patel jitendra who brought hundai i 10 magna from riya hundai mehsana.. I have complaint there was some abnormal sound observed in car so that’s why i put my car in service on dated 30/01/2018.. Which is in my warranty time.. But there is no persons rectify my solution.. Plz give some needfull action on my complaint.. I[censored] have no any solution for it then.. I have to complaint any other government organization... So first of all i m waiting for your answer..

Regards
Jitendra v patel
[protected]

Im the owner of wb-08-c 7108. I purchased the car in jan 2017 and excess amount paid is not yet refunded despite of a years follow up. Bengal hyundai is the dealer who sold the car and now states they are waiting for accounts department approval for more than a year now. Yeaterday when i called, amit mitra and rajesh sharma told me that any company wouldn't give the refund to the customer proactively. This statement states that hyundai is...

Live in florida, went on vacation to tennessee, 2012 hyundai tuscon with 66k miles threw a rod. Towed to dealership in columbia. Was told there are no new motors on planet (Exact words) since car is years old. Asked to complain and told "hyundai is overseas and they don't care". Have ro rebuild motor. This was october 14, 2017. I am still waiting for my vehicle to be fixed, 3 plus months later. Have had to buy another vehicle to get to work in florida. 2 weeks ago repair manager said he only has 1 master mechanic and he cant spend all his time on my vehicle. Really? Did i need to know that. I am a nurse with 7 patients. Do i tell you i have other patients and can't take care of your heart attack? I want my vehicle fixed or replaced.

Dear

I bought hundai grand i10 on dated 18/10/2016 with given accessories one spare wheel, other kit, till now my car running 5800.. Km & two services also done.

At the time of delivery of car which wheel they fix still i am using the same wheel & not even a single puncture happened in my car so have not used spare wheel till now. Than how my spare wheel got damaged, all snaps are attached herewith for you reference.

Model no. Grand i10 (Sports)
Colour : white

All wheel details are available below for your reference.

Want solution on my query.