Hyundai Motor India Complaints & Reviews

Booked creta sx on 21.08.17 making full payment. Was told delivery shall be within 2-3 weeks. I followed up with the dealership continuously. Each time i was promised 2-3 days delay. Now today on 27.08.17, more than a month after booking, i am told that there are manufacturing delays and delivery is only possible by 8th nov, 17.
I am waiting.
Arun kapoor

Mh12ld4528- today my car hyundai i-20- sports was not getting started as i predict my ingnition "self start"was not working and at that moment it was raining heavily out side. With me my wife was there and we were totally surprised by this situation.
From past 4 years i have been loyaly associated with sanjay hyundai hadapsar. I tried calling them there was no response, every year i buy insurance from sanjay hyundai and they charge me very good amount and insure me that i will get hyundai service from any where in india but i didn't get any support from then
In next step i tried calling hyundai emergency number, executive was busy in explaining me that my roadside service facility got expired. I have been totally shocked with call center executive response and time to taken time to provide me solution at this emergency situation.
Finally road side people pushed my car and am able to reach home.

Now my concern points are below:
- is hyundai only responsible to sale there car and provide support to customer only till warranty.
- why executive are not aware which service work station will support near by can provide road side services
- in certain situations do customer have to hold there phone for hour to just get call diverted to other call centre

I am highly disappointed with hyundai and sanjay hyundai this time. I have never expected such support provided.
Also let me know why i will refer anyone after this incidence.

Am very sure i have to take my car at hyundai workstation or rather give several call to get help from hyundai service station.

When i bought this car they have given me a car which has dent in doors already from company side when i complain regarding this they fix it but now that part of car color is light they not fixing it the sale manager whose name is manish is not picking up my call he said to me he cant do anything i have alot problem with car this car is givng me low average after even first service first service is not done proerly i took my car to service center they not fixing this i took my car to showroom they not responding
—

Respected sir/madam,

I am dr jitendra wadhwani, a victim customer of hyundai. I have a grand i10, asta 2014 model car (Registration no: hr12y3474) which got damaged in an accident on[protected] in rohtak, haryana, india. I have my vehicle insured from hdfc ergo with zero depreciation policy. I reached at srishti hyndai workshop in rohtak with my vehicle. I was attended there by service advisor sunil, who inspected my vehicle for the damage and told me that repair will be done for the damaged rear door and rear bumper after inspection by officer of hdfc ergo and promised me to deliver my vehicle by[protected] and got my signature at 2 places (One of which stating "i hereby certify that the repairs have been carried out to my entire satisfaction"). I opposed signing this column but he told me that "this is the way we carry out work here". I had no option left but to sign the certification that i was not sure of.
Up till[protected] i did not receive any call from hyundai service advisor. I called him out of worry regarding status of my vehicle but i was told that "work has still not been done and some things are pending". On 14-09-17 i got a call from service advisor sunil that there had been an accident in srishti hyundai workshop on[protected], in which around 4 vehicles caught fire along with rear door and bumper of my vehicle which was allegedly kept in workshop for painting. This was the time when my experience with srishti hyundai started worsening. For the next six days there was no follow up call from srishti hyundai, and service advisor sunil was also not picking up by call. Such a shameful behavior was not expected from brand like hyundai, who promises so much about customer’s convenience and comfort. By this attitude of the service providers, i began to panic even more. I went to the srishti hyundai workshop for the follow up of my vehicle but did not get any promising answer. The service advisor sunil refused to promise any date in near future for delivery of my own vehicle. He gave me reason that "srishti hyundai insurance company's (New india insurance) inspection and approval is pending, so he will not get my vehicle repaired till then". He gave me assurance that till[protected] all the formalities will be done and he will call me very soon in this matter. On[protected] after no response and continued harassment, i called sunil, but he kept his phone on switched off mode for whole day. I called another service advisor "arun" who was also aware of the whole incident. Arun like other false promises from hyundai, promised to call me in 2 days regarding the updates on repair of my vehicle, but as per the nature of hyundai i did not receive any call from him too. Today it is been about more than 3 weeks, and my vehicle is under arrest of srishti hyundai, rohtak who has burnt it too. I have only one vehicle which is not with me because of irresponsible and negligent behavior of srishti hyundai and its employees towards the customers of hyundai. I face so much difficulty in travelling for my job because of srishti hyundai. They have not even offered me a replacement vehicle meanwhile as a condolence to what they have made me go through. It’s very painful for me to say that “i should have never ever trusted hyundai brand” as its true face is now in front of me filled with lots of false promises regarding customer services.

I kindly request you to look in to this matter, as it’s not me alone in this agony. Many customers are facing problems because of this attitude of srishti hyundai, rohtak, haryana, india.
For your ready reference i have attached copy of receipt i got while handing over the vehicle at srishti hyundai, rohtak on 04-09-17

Regards,

Dr jitendra wadhwani

Owner of grand i10 asta (2014)

Reg no: hr12y3474

Ph: [protected]

Sir,
I have purchased a hyundai grand i 10 sportz from dealer 'pothens hyundai', trivandrum on 26/06/2017.
On making the final payment, they have promised me that i will get my corporate discount of rs. 5000/- from hyundai motors after 45 days from purchase date. Three months have passed after my purchase but noting happened.
I humbly request you to send me my dd for rs.5000/- payable to me as per the purchase agreement.
The dealer does not respond to my phone calls, and so kindly treat this mail as an initial notice for payment
Of corporate bonus discount of rs.5000/-, and after 30 days if i didn't received the amount
I will be constraint to go for consumer litigation which, i do not prefer.
Car reg. No. Kl-01-cc-440
Chasis. No. Mala851clhm657363e
Eng. No. G4lahm456284

Mohan k

Trivandrum

Sir,
I, usha agarwal had sent my verna car jh05ac/3659 to your showroom due to sound in engine on dated[protected]. I was told, that engine requires complete repair. Then on dated 10.08.17
I saw handed over my car after complete engine repair, that cost me total rs 151000/-. Now after running approx. 2200 km after engine repair same sound from engine is coming now also.
I, therefore request you to kindly inspect the engine through trained mechanic and resolve the problem.
I, shall be thankfull to you for the same

Regards
Usha devi agarwal
Barki sariya, giridih
[protected]
[protected]

Sir on 27 sep 17 at about 1830 he i have taken delivery of i 20 sports model. We have got out of showroom at about 300 meters car got off in middle of fully crowded road. We were in panic very imbrasing situation. We were told that 5 liter of patrol is there in tank. But it was empty
Sir why i should not move to court for this mental agoni.
Km sen
Ishwar singh
[protected]

Respected sir, i am one of your hyundai customers from assam. I bought my car from akash hyundai, guwahati, assam on 28 th october 2016. For your kind info. Sir, i hv some problem regarding my i-10 sports car after buying from akash hyundai, guwahati.in your computer system shows that this car had been sold on may 2016. But i bought my car on 28 th october 2016.in manual i noticed some illegal over writing after using whitener eraser. This proved a serious injustice to me. So, i want to complain with you regarding my car problems which was raising continuously after 28 th october 2016. (Whether its horn problem or first gear problem). So, i want to show & produce my documentary evidence in this regards. Yours debabrat borgohain, house no. O7, falguni path, kahilipara, bhagadattapur, kahilipara, gueahati 781019. Assam, mobile no. [protected].

We purchased hyundai creta up16 bl 0830 in january 2017 from capital hyundai showroom in noida. On september 12, 2017, we noticed that -

Abs light was constantly switched on
Hand break sign was constantly on
Speedometer was not working
Fuel meter was showing false reading

We rushed to capital hyundai in sector 16 noida to get it checked. After one hour of inspection, they were not able to state a diagnosis and asked us to leave the car with them for 24 hours.

On september 13, we were told there was a fault with the abs system and a part would need to be imported from chennai. This would take about 7-8 days and we could either leave the car at the service centre for this time or take it home. We were advised to not drive the car for this time period.

After regular followups and chasing the officials, we finally received an email stating that you have requested to import the part on sept 19, 2017! Full 7 days after the issue occured.

After this we have just been told it will take more time. No date has been given.

We have been incurring expenses in terms of hefty cab bills and constant inconvenience. This is not short of harassment and your officials have no answer to give. This service is abysmal and we are forced to pursue this legally to settle this.

Regards
Natasha kapoor

Sir mena creata car book krya crossland hyundai vaishali nagar and 27 is my delivery date but we are shoket at that time we are transfer money manager they dont now the car cost he say at the time of delivery sir sorry vo mistake ho gye aapko purani list update kr de mera father 79 year old 12 bje se csd depo gye unka token number 99 tha bt jb unka number aya to csd depo me pta chla wrong price list update kr de ab me kya kru mere. Kl delivery date h car ke please contact me [protected]

My car has been be lost by arvind hyundai near khandaari road agra uttar pradesh nd they are not supporting in any thing they are just giving us exuses my car hyundayi elite asta top model 2015 model has been robbed from there i want my car worth rs of 9.45 lakh has been not delevered me yet they are giving just exuses its my request to the hyundai india that i want my car there was a responsibility of that which is not prooven true i just want my car its matter or insult of hyundai company

I tejraj makar purchased a hyundai eon magna + on 25th sep 2017 from infinity ventures dealer at jharsuguda. But as pet customer docket they have taken rs 16098 amount for insurance with zero depreciation facility but surprisely i come to know that the actual insrance premium is rs 14303 as per the insurance policy no 201130110117800022000000 which means they have taken rs 1795 mount excess from me and now when i am asking for the reversal they are denieing from the reversal with a answer to me that it was adjusted in exshowrioexshowroom price. It hurts to me when big company liky hyundai cheating with customer. Finally i decided to put this complain in consumer forum if it was not reverse to me within a week.
Car details below
Model - hyundai eon magna +
Chasis no - mala351alhm568777*h
Engine no - g3hahm521314
Challan no - inf20170647

With regards
Tejraj makar
Jharsuguda
Mb [protected]
Mail id - tejraj. [protected]@gmail.com

My car jh05ar4459 elantra at was sent to ramgarh service station for routine servicing on 16th aug. And after servicing vehicle was returned with an advise to bring back the car for bake shoe and steering work after 10 days when the parts arrive.

Accordingly, car was sent on 15th sep (A delay of one month to get the parts) again on 16th sep (No work was done and car returned)

Again car was called on 20th sep for two days to repair. But sorry to inform that service centre is holding my car on one reason or other (Parts not available/ wrong part came/ we are requisitioning again)

And no guarantee or factual time estimate is available. Very poor service and attitude. Please help if you can, i am advising my other colleagues not to send hyundai cars to ramgarh service station

Extremely dissapointed with the toll free no being services ftom gurugram. I had called for roadside assistance and was switched between several people for 16 minutes. At the end of the call my request was not completed
The agents in your call centre have no idea of locations in mumbai. Do u not have google or are they servicing customers from a foreign land. Pathetic understanding and no responsibility.
I had called as my...

Dear sir,

I have purchased vehicle last friday[protected], vehicle name - hyndai xeant s
Chassis no. Mala841clhm254734. Dealer name - nimbus hyndai noida.

Shriman ji
Mai apni car[protected] ko showroom se lekar apne ghar agra gaya tha, us din kafi baris thi. Mai yamuna xpress way se hokaer gaya tha, but meri new car per us din baris ke karan kafi fog jama huwa tha. Mene her prakar se kosis ki but vah saaf nahi huaa. Meri family bhi mere sath thi, muche kafi dikkat ka samna karna pada. Kafi baar accident hone se bacha, mere liye koi or gadi ka oder diya gaya tha but muche showroom se koi or gadi provide kardi gayi. Please resolve the my issue.
Regards
Lokesh tiwari

Dear sir,

On[protected] i had booked for hyundai i10 sportz automatic car by paying booking amount of rs 5000/- vide receipt no pr[protected]. Dt :[protected] with,
Saphire motors (P) ltd
(Unit of blue hyundai),
No 82 gandhi bazar main road next to mc donald basavangudi, bangalore 560004

Due due to some personel problem i cancelled the booking, vide my letter dtd:[protected] and requested the dealer to refund the amount.

The dealer deducted rs 3000/- & paid only rs 2000/-. I am being informed that, as per company rule rs 3000/- will be deducted on cancellation.

But nothing is mentioned in the receipt about deduction of the amount also i had not provided any booklet informing me about deduction of money on cancellation.

This is sheer in justice and cheating of innocent people.

I request you to get me refund of rs 3000/- immediately.
Awaiting your early response in this regard.

Regards

H v hiremath
Bangalore
Mail id : hemayya. [protected]@gmail.com
Mob no : [protected]

Following are my grieviences
1. They kept my for 15 days to service unnecessary just to increase their service charges

2. There was no estimation provided to me before starting the job. Hence by doing trial and error method replaced parts one by one to sell their spare parts

3. Total bill is rs. 60, 000/-

4. After assembly still there was an engine malfunction error indicator light they couldn't do

5.;one staff was shouting at us if i ask for reason to delay in service

6. There was no feedback call from hyundai after the service

7. Inspire of putting so many complaints in facebook and twitter, no response from hyundai customer care and it's representative for the past one month

View above it is totally disturbing my mental peace

Vehicle no. Tn69ae7924
Contact no. [protected]
Mail. [protected]@gmail.com

I have purchased xcent on 02/01/2015 with extended warranty but i been following up from january to provide but they hv not provided the same as sales executive is telling reason one or other to delay the same but when i called hyundai call center they said its not punched for extended warranty. I have no clue i should contact on lakshmi hyundai, hebbal, bengaluru to get this sorted.

Dear sir

From last 15 day i have given my hyundai i 20 (Mh 20 cs 4994) in your authorised service center bhuvan wheels, today they give me the delivery of vechile with out trail, now i observed that the work has not been done on vechile and same problems are continoued with vechile and this is repeted issue with bhuvan wheels.
They are not providing proper service. Their responce to work and language is not proper. They are using abise langauge with coustmer.

Now for this issue i m submitting my vechile to bhuvan wheels and file a case against hyundai and bhuvan wheels in consumer court aginst this repeted mental harsment.

Please look into this issue seriously.

Good day,
With ref to the subject vin malch41wr5m133912
I purchased a radiator cap from united motors s. B. Temple road gulbarga karnataka. Who are the authorised dealer's for hyundai cars.
I took the car to their shop and asked for the radiator cap, the receptionist checked my car and she gave me a radiator cap with part no[protected].
It fitted well with my cars radiator and used for few days then one day the radiator cooling pipe busted when i was travelling to outstation due to sudden stoppage of my car on a speed breaker.
When i consulted the mechanic he said that the cap was put with wrong capacity, he showed me the punch marks which says 1.4 where as my old radiator cap had 0.9.
When i went back to united motors after this the receptionist talked to the customer care and confirmed that it was wrong part given to me.
And now the receptionist does not want to apologize for this and she ended up with argument with me
When i spoke to the owner mr gaffar, he says that the punch marks and vin doesn't matter, if it fits in the radiator then it's the correct part.
Kindly advice and take necessary action against this.

Thanks and best regards

Mohammed aziz ur rahman
Second engineer (Marine engineer)
V ships norway
Mobile [protected] (Indian contact)