Hyundai Motor India Complaints & Reviews

The commitment of hyundai had failed to get my car on road since one month the right part has not come it has become very hard to believe if this is the future of the new car creta 1.6 petrol. The following points to your kind attention

1. We were cheated by krishna hyundai by taking money for the part and very poor customer support by the general manager

2. We were sold an old model of 2016 with no offers and discounts by mukesh hyundai which was highlighted by krishna hyundais general manager.

3. Since one month the part has not come which is a complete disaster.

4. Would like to thank mr ranbir dev for his kind help and commitment but failed to get the car back on track.

If this is what we see the future of hyundai its a clear disaster for the new car for the comming years.

But seek help to get my new car creta 1.6 petrol repaired as i have no option left then to sell the new car and file an appeal in the court for harrasment.

Regards,

Puneet singh bains,

[protected].

[protected].

Good morning sir/ madam,
I purchased an eon car (Mala251alfm425858) on 11 december 2015 from kosmo hyundai ahuja automobiles batala road, amritsar.in december 2015 offers on hyundai cars were going on. I did cash payment of 345000 rupees according to that offer which was included (Insurance, registration certificate) on road charges as well. I had been given insurance documents on same day but your dealer asked me to get registration certificate after 3 days from his office. I went to get registration certificate after three days but he told me to come back another day because r. C is not ready yet. I kept going to his office and he kept to evade. Unfortunately after few days when i went again that office was closed permanently. Since that time i have been trying to contact in head office and regional office. But i haven’t found it very helpful. I almost ring every day to head office and get a same reply (You will contacted after 48 days) but no one got back to me so far. I feel like i just bought this car as a showpiece because without registration i am unable to use this car. I am getting harassed and in deep stress by such a well reputed company like hyundai and greatly shocked and disappointed with customer service i would appreciate it if you could organise and provide me registration certificate. I look forward to settling this matter amicably. If, however matter is not resolved i will consider taking further action to resolve the complaint through consumer court.
I look forward to your reply and a resolution to my problem. Your consideration would be greatly appreciated.
Kind regards,
Pargat singh
Contact no. -[protected]

Respected sir
I bought i20 sportz model vtvt last year. I got my car insured through your agency garhshankar branch verma hyundai. The car registration number is pb 07 ba 8315 and the owner name is mrs lovdeep kaur. As the car has bought through bank loan. The current insurance policy has been bought through the agency but they wrongly wrote bank name state bank of patialan hoshiar pur rather state bank of india narur. When the manager asked me for the fresh insurance policy proof and was shocked to see the blunder in bank name. He asked me to get the branch name rectified. I contacted many times for this rectification since july. But the agency didn't respond. Please look into the matter.

Thanks with regards
Lovdeep kaur
[protected]

Hi,
I am very much disappointed regarding the service level of hyundai. I am using santro car uk o4 g 0266 since 2009. I never did my car service out of hyundai service center.
I am leaving in haldwani and in haldwani hyundai authorised dealer is sachin hyundai.

I saw whenever i went for service center people who are working they do not have any eticates that how assit to customers.

No one come in front of you for any help customer wait and no will reply you.

Today when i went there i compliant to the branch manager he also didn't me any reply finally i came out from the service center without service of my car.

That's a reason when i planned my second car i bought ford.

I never suggest to my any colleagues to purchase hyundai car because they are very poor in their services.

Please look into this matter no doubt hyundai is good brand but the people who they are working in service center they are not up to the mark.

Regards
Rakesh singh yadav

Today i was driving my car an unexpected crack happend in my front mirror from top to bottom and i was shocked to see the whole mirror front damage. I have buyed this car before 3 months only and i am shocked to see this dailure in car so i request you to look into this matter as sooon as possible and contact me as soon as possible that will be your kindness..
Contact no. [protected]

Dear sir/maam,

I purchased a new car creta in october 2016, drive just 24000 kms till now, but facing a major problem in its tyres. They have used very poor quality tyres in such a costly car. The tyres statrted troubling me after 2 months. They are getting cracks. 3 tyres out of 5 have got cracks. And now when i have complained about it to the company, but the engineer from goodyear denied to replace the tyres. I am shocked that if a company like hyundai such a poor quality tyres in their costly cars. I guess a new tyres should run atleast[protected] kms. I am totally disappointed by the quality of tyres they use in their cars. Its really very harassing for me.

Please do the needfull for me.

I have a santro car.

Give for repair on 29.08.2017 for the left side indicator light not glowing when ever the remote is pressed.

The problem was resolved vehicle received.

On the next day the right side indicator light was continuously on even after ignition is off. I have disconnected the battery overnight. Next day again logged the complain.

On 31.08.2017. It was told that the controller of the remote failed. Which was not at all convincing. So objection there sr, manager came and said the control is ok. There is a carbon deposition on the hazard switch and that is a problem.

On 02.09.2017, the sound stop coming from on pressing the remote.

The overall capability of the people working at goa motors is a big question mark.

Need a permanent solution to this problem.

Please confirm who can help.

Thanks

Vishal

Hie my name is chetan sharma & by profession i am an advocate. Last wk i went there for my car service & my car no is pb-07 ad 8321 & my repair order no is[protected]. They charge me nearly 5300 rs. At last they took out my car from service station & told me all done sir.. Firstly i check out my door & told one of the ur member that its not yet fixed.. Then they took back again to service station then after two minutes they took back again all done sir.. I was lived nearly 60km away from the service station & cost me nearly 1000 rs petrol. When i was on my way to home then door again gave me bad sound.. I was very harass at that time. Now please tell me r u able to fix my problem free of cost or i'll go to consumer court for justice

I have purchased a new hyundai i-20 from advaith hyundai bannerghatta road 4 months back, since now the rainy season started i have observed rain water is entering inside both the head lamps and getting moisturised, i have taken a photo from my mobile.. Please instruct to change the defective headlamps immediately.. Call me on my mobile - [protected]

I, mohd. Shakil mansuri of one mansuri tours & travels would like to bring to your notice the series o[censored]nfortunate events that occurred while i went for a warranty issue related to the battery of hyundai xcent car mh 03 ch 1907.
On 17th of august 2017 i had applied for the warranty of my car battery. Its been 14days and i have yet to get any progressive update till date. I say that one mr. Kedar who is the customer relationship manager there is the reason behind the delay. At the start he had given me assurance that it will take a maximum of 5-7days for the same. But when i went to apply for the job card the supervisor there told me it might take a few days more; for which, i said as long as you have given your word even 10days of time shouldn't be an issue. When a delay occurred and when contacted one mr. Kedar he in a very rude tone told me, i won't take your battery, do whatever you want. Upon hearing this i contacted the service manager, he said, he will speed up the process. To no response o any progress on my complaint, on 28th august, i contacted again the manager there one mr. Sachin to which he said said he will tell check and tell me the status the next day. I waited and when yet no reply i contacted again on 31st of august, to which no one received. Also the customer relationship manager kedar talks in a very abusive tone whenever contacted. He always manhandled my service book and said go ahead do a complaint if you want to. Its because of him my battery is yet to come and i have been paying service charge of 100rs a day as i had no service battery with me to give it at the service centre. Its been 15days since my application and i have paid a total of 1500rs for the service charge only. If the there is more delay, the amount of money i would have paid for the service charge only would be enough to buy me a new battery. I kindly request you to look into the matter and would also likr to lodge a complaint against the customer relationship manager kedar.

-regards
Mansuri tours & travels
Mohd. Shakil mansuri

I am naveen owning the car elite i20 magna with rig. No: ka 01 mq 0198. Bought it from advait hyundai bellandur branch, bangalore.
This is to bring to your notice i had a new car in the month of may 25 2017, and i found an issue with my vehicle on 6th july 2017, as the vehicle was not starting in the parking place and i called hyundai costumer care and they referred me to trident hyundai and they sent an towing vehicle to my place and towed my vehicle to the service station on 6th july 2017, 8:30am and they get back to me by 10am same day saying that the cab is caught with an fire. When i visited the service station the car was total loss and they are delaying in replacing the car its almost 2 months i have not got any proper response from trident. Please do the need full and get me my vehicle back at the earliest.

29 aug rains car was getting submerged triedy removing it out
But as water level increasing in the society. Could remove it. No help provided. Called non stop called road assisantance, send mails. Only excuses of rains staff gone home road cars have to removed first, ur car safe location do not get hyper. Understand. The rains. Calling nonstop. Car was taken on 31aug. Outside tollservice. After me calling nonstop which was submergerd for 24hrs.

Hello sir/mam
I bought your hyundai grand i10 sportz car on 9th august 2017 and i found that its back speaker is not good and on 28august i took my car for anti rust to the car dealer (Balaji hyundai muzaffarpur bihar) it has done very poor anti rust coating. On 10th of september i washed my car then i saw that the anti rust layer is starting falling down. Kindly look into the matter/complaint.

Thanku

Dear sir
I am yugal bohra [protected]. I gave my car for servicing and minor problem which was occurring in my car. They called me and said there are many problem in my car i told them to rectify them they gave me estimate of 12 to 15 thousand but now they called me and said the bill is of approx 29 thousand who gave them the premission to do all the # things with intimation please everyone don't go to hyundai service they all are fake. Really shame on them i will sell my car asap don't want any car of hyundai now shamless people and they are ready to fight. Losers hyundai

I mr. Sanjaykumar m. Shah had booked hyundai creta car by issuing cheque no. 130673 on dated 18th july 2015 of rs. 56700.00 from bharat co. Op. Bank ltd. (Mumbai). Till date they have not give any information regarding our booking and when i personaly went to give letter for refund their staff has misbehavior with us and ask that amount was foreclosed by us. And no refund will be released. The employee kavita madam has very misbehavior with us there was no controlled on her talk how to talk with customer.
We are already having hundai vehicle in our family and friends circle and also going to booked new one after only receiving my refund.

Breaks do not work effectively in heavy traffic i complain earlier on[protected]but in vain instead they treat matter resolved. For any mishappening solely you will b responsible. You are forcing me to see you in court.
Find attachment with earlier complaint. Srishti hyundai even consider it an issue. Iam facing this problem for two months they even download awrong software which restrict speed at 80 pm per hour.

My hyundai i10 car is 5 years old with a total mileage of 20000 and well maintained. I had my last paid service in the month of april 2017 and after the service the car run hardly 250 kms. Now the car was toyed to the workshop as it was not getting started. The service center took 3 days to identify the problem as ecm failure and is asking me to replace the ecm which will cost me around rs.40000/-.

Since i am seeing so many such complaints against i10 vehicle, i think we should bring this to the company's notice and insist for a free replacement. I have never seen this problem with other cars and i am sure this is mainly due to faulty ecm used by hyundai in their vehicles.

Sivadasan k
+91 [protected]

I want to inform you that i booked i120 elite from devika hyundai udhampur. The dealer was unable to provide the car even after three weeks from the said date. So i purchased i20 elite for kc hyundai jammu within two days on 31july 2017. I went to devika hyundai to get the refund. But even till today i was unable to get the refund even after visiting the dealer 8 to 10 times. I even contacted the manager two to 3 times. But he is uncooperative in solving the problem. This is total harassment on part of a prestigious company like hyundai. I will never recommend anyone to go to devika hyundai. Please look into the matter otherwise i will take the legal course.
Your customer
Sanjeet chand
Chanderkot
Raman j&k
[protected]

Our vehicle no or 02 ad 9696, a santro xing met with an accident while coming from cuttack to bhubaneswar. The left side door (Front) was damaged and the left side mirror was also broken. With rear door and bumper were also scratched. The vehicle was given to utkal hyundai bhubaneswar on 18/08/2017. The dealer charged nearly 11, 000/- rupees for repair. But while returning the repaired vehicle we found out that the vehicle has not even washed and front bumper scratches were not touched and the handling of the matter was very very unproffessional. We would request you to do the necessary repair and washing cleaning properly commensurate with amount of rs 11000/- charged or we will file a consumer case against the dealer.

Improper cleaning in first service due to improper teflon coating done from showroom during delivery of new car. Either this is the paint related issue on car.
One scratch on right side mirror after first service. Behavior of service man is not good after service of my car because of feedback related issue.
Service person forced me to give good feedback.