Hyundai Motor India Complaints & Reviews

Respected sir
With due respect, i just wanted to tell you that in the yester month i purchased hyundai i20 elite dual tone on 23july 2017 from the agency hisar hyundai, hisar bypas
And afterthat on 17 august i transferred rc fees to the hisar hyundai account that is received by general manager pradeep singh and he told me that your fees is submitted. Than i move to the sdm office for the private fancy number but they told me that your fees is not submitted and we are unable to give you any number than same day i came back to hisar hyundai where pradeep sir told me that there is a server problem in network we will submit it as soon as possible than next day 18aug2017 he told me the same that the same issue of network.
Afterthat sir i told him that i m govt employee in delhi and unable to come daily for this. He told me that saturday and sunday is not working day of bank so i will submit the fees on monday give me your file.
Today, i call him but he is not responding of my calls and than i call him from another mobile number than the call is attended by some other person who is also working in hisar hyundai told me that we are doing your work. Moreover i asked pradeep singh sir several times to give me the contact number of owner of hisar hyundai but he can't
Sir i was planning to buy hyundai creta but after seeing things i cant and more thing sir when first time i went to the hissar hyundai everyone was around us and the day after i bought it they didnot even responding and even not attending the calls
This is pathetic
Sir i am competely irritated with these things and today is the last day of registration of my vehilcle and after last day there is a fine that was imposed on me without any fault
Sir these are such thing which mentally harasses me..
Please take some legal action against either on pradeep singh or hisar hyundai, hisar bypass
Thanking you
Yours faithfully
Anil kumar s/o rameshwar dayal
[protected]

I have bought a old santro car form dream hyundai ghaziabad, in nov 2016 having no. Up16av 4301.
From nov 2016. I am regularly following up for paper transfer but till today they i have not got the car papers on my name while i have given the full payment before buying the car via cheque.
Pl. Help me either give me papers or return my full payment including what i have invested after buying the car like tyre change, battery change etc.

Malfunction of mil since beginning purchase of verna car. This car is purchased at malakpet, hyderabad in the year 2014, 1.6 version of petrol. This car is gifted to me by my father and my name dr. Sowjanya kapaganti.
With this complaint i handover the car to service center at chikkdaplly, hyderabad service center.
Initially, they asked me to change petrol bunk for filling petrol, i did the same even then i am getting the problem similar line, some time while running and if may go off during the start and on, some time it is permanent.
Your authorized service center at chikdapally, hyderabad persons repaired many times and could not solve the problem.
I got frustrated with this model and complaint, if this time it is not solved i will go to the consumer form file case against concern.
Please take it seriously and resolve my problem.
I did not give the repair center, based on your reply i do the same.

Dear team,
I purchased i20 sports as i thought that the service quality of hyundai motors is great. But if some body ask me an advice about hyundai cars i will tell him not to purchase a car from hyundai motors. As the service quality is very poor and the behaviour of their staff is worst. When a customer visit at service center these people treat them vary badly. They do not inderstand the value of time. I gave my car at roshan hyundai jaipur and i am not satisfied with the service quality and the behaviour of your staff.
Regards
Gajendra parewa
[protected]

I had purchased hyundai ellite i20 sportz (Petrol) at sps hyundai private limited, thiruvallur, tamilnadu in august-2016 with lot of hope as i used hyundai santro xing earlier, but to my surprise the initial pickup of the new car was very worst that the car struggles to move and climb a ramp (Worst than a bullock-kart). I had complained about the issue and got checked 2 - times at sps hyundai and 1-time at kun hyundai - ambattur. But my issue was not sorted-out. The service person tried to comprise me telling that all sensor type cars are of the same issue and i will be used to that over a period of time.
As per my findings i suspect the ecm has to be tuned as it doesnt allow me to accelerate as per my requirement (As it checks other parameters like exhaust o2, speed etc.
My car vin no : malbm51blgm289745
Mobile no : [protected]

I had bought verna fluidic in dec 2013 and i have driven this car for almost 40k km in last 3.5 years. The car has been serviced at authorised service stations and i also had bought extended warranty. It has not performed to the expectations as the problem is with after sales service. The major authorised service centers don't have knowledgable staff to understand the problem the car is facing and always put the blame on the customer. I had taken each and every advice even got the service done from 3 different authorised service center in 3 consecutive days last to last year paying almost 22k for the same service and they were not able to resolve the issue. I then got advice from outside mechanic and then suggested them to change the bearing of front tyre for rs 80 to get the problem fixed. The problem now which i have been facing for last 1.5 years is on the gear box which gets stuck while i am driving the car and this too started when i had gone to a service center for it's regular maintenance. I don't have that much of time to actually spend half of my life understanding problems of service center and tackling rude and inefficient employees. I would like to know as a company if you have a solution.

Sir /madam,

I have been following up for solution to my problem from the hemkund hyundai motors wazirprur but they are not giving the me satisfactory solution to my problem.

Sir after saving money for years i have purchased the hyundai car grand i 10. I have been a loyal customer since then. I have made it a point that i get my car services on time at authorised service station regularly on time.

Few days back my car started giving black smoke. I went to the workshop and asked them to see what is the problem.

The service engineer pointed out to me that the car needs overhauling as their is high consumption of engine oil.

I was surprised as total km car has run is 68000 approx.

Due to negligence of service engineer i am facing this problem.
Being from a middle class i can't pay the amount they are saying to rectify the problem.
Negligence of the dealers service
Engineers have results in the malfunctioning of my car.
Its being more than one month i have been waiting for the solution.

Regards

Praveen kumar
[protected]
[protected]

I sukhvinderpal singh s/o s. Ravinder singh. I have booked the commercial car axent car (Dl1rt) in sikka hyundai mauapuri new delhi. After 3 months they don't delivered my car but finance manager garish chopra and hdfc loan manager himanshu choudhary they dispersed my loan in company accounts. L want to talk g. M harpal singh they do not action. My first emi bouncing because i have not delivered car till date 19/08/2017. Mr. Garish chopra offered me "i will give you 30000 rupees and you cancelled the booking of car. They harassment me last 3 months and he says" no karna go karlo i don't care " please action for the costumers. Thanks

Dear sir
I rajender singh would like to say you that i purchase a hyundai creta car 1.6 sx (Patrol) no hr 34h 4987 from harsh hyundai rewari haryana. From the day one my car is biting both rear tiers. I bring my car to harsh hyundai for service at rewari on 20/03/2017 then i told about the problem to service manager. He highlight in the job card but my problem has not solved and same is going on continues from last 5th month. I again took my car to rewari and explained about the same problem after checking the car he told that there is tiers problems in the vehicle and informed the good year tires company. Representative of company has came and inspect the tires and give in written that their no any problems in the tyres their is a machinical problem. From last 5th month i detour but till now their is no solution of my problem till date. Now my car is unable to drive after only 15000 km due to tires problems. Many times i contact to harsh hyundai rewari and mail to costumer care center but no positive response has listen till now to resolve the matter.

Dear rakesh kumar ji,

As discussed yesterday regarding change of engine of my car having registration number hr-30-m-4254, i want to remind you that i have not receive any favourable reply neither from parashar hyundai nor from hyundai motors limited resulting it is further getting delay, please ask parashar hyundai to kindly share quotation with you to resolve the problem and also please ask them that no expenses will be paid by customer means all expenses which will be incurred for this will be borne by hyundai motors limited because it is the question of image of hyundai motors limited that in few 15500/- k. M. Engine of car get damage. You people also know that 15500/- k. M is nothing running for four wheeler whether a engine of bike never get damage in such kilometre. Please take my problem seriously for better future relationship.

Kind attn. Hyundai team,

Please note, we purchased hyundai i20 car in november-2016, complete details are as below.
• car model elite i20 sportz 1.2
• batch malbm51blgm294008
• engine no. G4lagm153461
• invoice no. Ri/16-17/01754, dt.[protected]
• dealer name shivalik ib autogem pvt. Ltd. Ahmedabad
• purchaser name fluid logic systems pvt. Ltd.
• purchaser address 11-12, mahagujarat industrial nagar, behind hotel surbhi, sarkhej-bavla road, moraiya village, gujarat

Please note, car is running ok and 3 free services completed. During monsoon season we observed following manufacturing defect.
• car bonnet sealing is uneven
• during monsoon water enter inside head light (Driver side)
• photos are attached with this mail.

Kundan hyundai.
Thermax chowk.
Pune

Sorry to say but never i had like this worst experience about any showroom.
From last 3 months i am very fed-up.
On 31 may 2017 i have booked xcent base with abs taxi. For doing business.
Till now i have not got the number.
Only and only excuses is told to me.
My problems are as follows.
. First i want shopact to remove for that shopact your employer took 17 days.
. After that i personally contact magma finance for loan they took 20 days to disburse. Then came gst on 2th july magma finance told showroom to give new price list after gst. So they can disburse amount. For that price list your showroom took another 15 days. They gave on 17 july. After amount was transfer on 19th.
On 20 th i told to pay remaining down payment. I gave cheque. Cheque clear on 25 th.
(While booking they told if we receive full payment then after that date i will get car in 3 days. And in 6 days i will get number plate.)
. After 25 till 3 august. All were very silent. Excuse is what that someone is i'll. Someone is on leave.
Excautally matter was different while booking i gave my waganr in exchange. While giving and dealing with them car was final in 3.65 lac. And loan was there of 3.08 lakh. Remaining amount 57000 want to transfer for new car. But only 41k was transfer. Excuse was what your hpromise manager told them that i have taken waganr at 3.50lac. But on booking file it was 3.65lac with sign.
After clearing that issue. I was told to come and take car on 4 august. I went to take car with full arrangements flowers, sweats etc.
They don't gave me car. Excuse was what that someone took car yesterday and he meet with accident. So manager told not to give car without registration. That was ok with me. After that finally they gave car on 11 august with passing. And told after 2 days i'll get number plate.
From that date till today excuse excuse excuse.
Now today 18 august. Morning they told till evening i'll definitely 100%.
At 8 o clock executive called me and telling that my some documents went missing from rto office and we were searching but it didn't find.
Exceutive told tomorrow we will file fir in police station and let us see what happens.

But sir iam fed-up from this excuse excuse excuse. Tomorrow iam coming with that car and deposit to you. Pls arrange my full payment. This decision is of my parents.
Because in this all situations one emi is also gone and another next emi is due.
I have not receive car number not a single rupee i have given to my family.
Iam a middle class person.
Please help me out of this.

Vishal tours and travels.
Parshuram sadafule
[protected] / [protected]

After being harrased by dpm hyundai for about an year, i have no other option left then to go to consumer court. I bought verna fluidic on 30 june 2016. I paid all the amount for registration, insurance etc. Now it has been more than 1 year but i have still not got my registration done. This fraud has been done by arjun kumar from sales team. From last one year this arjun kumar has been giving false statements about this issue... Sometimes for their gm and sometimes for owner. Whenever i used to go to showroom for complaint he begged not to complain because he would loose is job.. On 25 july i went to showroom to meet the gm, but was told that he is not available, so had a meeting with neha who deals in customer complaints...
But as of now, i am still waiting for their response. Is this how hyundai should deal with their customer..
[protected]
I have also attached the pic of fraud arjun kumar

I drop the car for rear windshield damage in mysore belavadi advaith hyundai, after replacing the glass, car was fully covered with glass piece in side the door handles and rear seats they people didn't vacuumed and even wiped the glass, in rear seats also oil stain is their washing also not done worst experience in hyundai i future i didn't send to ur dealer

I have grand i10 it has oil leakage problem i have given to hmp alandur chennai they replaced oilsump crown and handed over to me then i took the car upto 50km it has some engine noise i stopped the car and towed to same hmp now they saying engine seized and for repair cost they saying 1.25 lakhs it happens because of irresponsiblity of hmp so i need proper remedy in this regard

During purchasing i20 asta i paid all the charges n cost including extended warranty charges.
More than 30 times i request dealer to give the extended warranty certificate, whose charges was already paid..
But every time dealer said wait for some days we will issue the certificate..

Today i received a phone call n mail, according to them my extended warranty rejected bcoz i didn't deposited warranty amount,
Full amount of extended warranty was taken by me during delivery.

Hii sir my name is chirag patel. I buy a hyundai grand i10 z edition car. This car is decorated with graphics by company. Few day ago my car is stuck with bike and i put it in service center about 20 days ago now company employees said they have no graphics and they did not provide me this graphics now my cars 3 door is decorated with graphics and one door is planned so i want same graphics from company...

Dear @hyundai

Not having authorized service would have been better then pathetic authorized, hyundai service centre at shriganganagar – paras hyundai

Paras hyundai, shriganganagar, rajasthan.

1 i called service center and asked upfront availability of a part (Power window machine), got a reply, all part available.
2 taken car for servicing to far away location from city
3 hanover my car there with job sheet, like power window machine, back light change, antena, driver seat lock (Inclined adjustment), wheel alignment etc. Given estimate and i returned.
4 in afternoon got a call, power window machine is not available, rest thing shall be done. I asked to do rest of work and initiate request for power window machine. I also complained why same was not upfront confirmed, when called.
5 went in evening to collect car, had utmost shock with poor workmanship - roof car wash done and no cleaning from inside, back light, seat lock, antena and of course power window work was not done.
For last 1 month, work is pending where as assured availability of part. Call not been answered, no accountability.
6 post service of my car, i got 3 call to have feedback of service. It seems same is a dead process by company and so called businessmen having service agency, has taken it as a tick mark activity, as even after narrating entire incident, it has been lip sympathy and no work on ground.

I am feeling to give my car to municipal corporation for garbage collection, considering such an ill treatment and complete ignorance. I am assuring escalation of same to competent authority, approaching judiciary or consumer court and making it public at social media.

Regards
Ravi kadel
[protected]

I have buy hundai eon on dated 08/06/17 after 2 month dated 12/08/17 car run only 980 km. During running hyway suddenly found back side goodyear tyre puncher. So i gose to ajwa hundai service station cimplen about tyre he say it will not under hundai but some of discuss he registration my complen to goodyear but good year say it will goodwill complen. But i say why i have given some cost then mr. Shailesh (Goodyear) say you go it for when you buy car

I approached samara hyundai patparganj with mirror replacement complaint (Covered under insurance) on 9th august, 2017. Was told to come to the service centre the next day to complete insurance formalities and assessment by the surveyor. On the 10th august when i reached the service centre was told surveyor not available as it is his off day and that i shall have to come back again the next day. The paperwork was however completed
When i reached the service centre at the designated time the next day, the surveyor hadn' t arrived and was made to wait 45 min.
Post the survey, was told the approval shall come in 24 hours and that the service centre shall call me back to fix the broken part.
However no calls came till the 15th august post which i was compelled to call back and check on status.
I was given evasive answers and finally told that a revert shall come on 16th august morning.
I was called back by the service advisor to inform me to bring the car today morning and that he shall have the part fixed in an hour in his presence and no need to leave the car.
To my utter dismay when i reached the service centre today morning, was informed that the concerned service advisor has an off day today as also i shall have to leave the car for the day to fix the spare part. I refused to leave the car and went to my office.

Being from a sales background, having a car is my lifeline and this act of the service centre completely upset my work schedule.

It is imperative to mention that for a small complaint like this i had to go to the service centre thrice till now which is both inconvenient and loss of work time at my office. On at least two occasions i had to skip important meetings.

I have the following things for which i seek answers:

1) why cant the service centres plan better so that customer dont have to come multiple times to fix a problem.

2) hyundai was known for time commitments. What happened to those. Not followed in my case.

3) what about car pickup/drop service which hyundai used to boast about. It has gone into oblivion. When asked for there are multiple excuses given to avoid providing this service.

Please note that this is not a one off experience as i have noticed a gradual fall in service standards over the last 1.5 years. I have chosen not to complain earlier since more often i would escalate at the local level for resolution. But i guess it is high time for the management to know what the loyal customers of past 13 years feel about their service if only to improve them.
I have been patronising hyundai brand purely for "after sales service" till now but may not be able to hold on to this loyalty if service standards keep going down like this.