Hyundai Motor India Complaints & Reviews

I took eon on june 3 2017 from pinnacle hyundai, kodungallur (Rep name jineesh mob: [protected]). I was offered a package of rs.15000/- which includes central locking, fog lamp and music system. The representative failed to provide proper information about their service centres at the time of booking, actually they only have service centre at thrissur which is around 45kms away from my home. At the time of first service on july 8th, i was informed that the car should be taken to their service centre at thrissur and they took the car to there. They dropped the car at my home at night (7pm) after service, but i was frustrated to see that about half tank petrol has been consumed by them and also the central lock and fog lamp was not working. I informed the rep jineesh about it at the same time and the reply from him was even terrible. He told that it might be a loose connection and i need to take my car to a local shop and fix it. After few arguments with him, he agreed to pick the car and will fix it. It’s been a month that i'm facing the issue and no one from pinnacle has come to fix it. Whenever i tried to contact them, they informed they will come within 2 days but no one came. At last, i called them and asked for manager to talk and they provided a number [protected] (Manager name rekha), but manager also not attending the call. It seems no one is caring about my issue even when the issue has caused entirely due to their carelessness during the servicing. I need to escalate the case to higher authority asap and need strict action on it. If the issue still not resolved within august 11th, 2017 i will file a case in consumer affairs department, india against pinnacle hyundai and also against hyundai india head for compensation.
Sooraj s

Yesterday, my car came back from its first service and repaint (Passion-red to black). Its the worst ever service experience i have ever had. Paint job is not even something close to good. I am seeing the old red paint spots all over, door beading/ rubber are not tucked-in and are popping out, doors are not aligned properly aligned to the body and i am unable to lock. White powder and unpolished wax coat all over (Probably they didnt even water wash/vacuum). Bumpers are popping out. Full of incomplete work and yet they called it completed.

My car is facing some ac related problems ever since it visited the workshop and the workshop is not ready to admit it. Even i am not ready to take the vehicle in this condition and neither will pay for the fault created from the work shop. Regarding this mr mayank from ur complaints department has to say that there is no other head above him to report, after asking for the toll free number or any other person to talk to he very rudely and bluntly said there is no one there in all india who will talk apart from him. Even after letting him know that i am recording this call he still behaved like a king of some empire and was very rude. I need a solution to my problem which have been almost 10 days now.

I20 purchesed on 2013, was driving near pune and then my steering started locking and jamming on turns, i could have met with an accident, this is a serious issue, i have given to near by garage, and some part is not working and they are charging me 35000, how this happend in just 4 yrs, if no one assists me will spread this issue on social network.

Price of anti rust, engine coating and colour coating the charge for this service is seem to be very high. And the person who was dealing for this service he was not agree to details the specification. It was dissatisfied with kind of service from the person who was responsible for the communication. The product which would going to use for this mechanism it is cost very minimum compare to the service.

Vehicle no - up25bh-0107, bareilly 243122.
I am part of hyundai family for last 10 years, earlier i have owned santro & then i took verna in january 2015.
Complaint is regarding poor quality of "clutch plate".
In time spam of 2.5 years the same has been changed twice within the kms range of every 30000kms. Total kms runs is 60000kms (Approx) & every time i have paid 15, 000/- for per clutch plate. Total amount paid for clutch plate is inr 30000/- (Approx)
I am not getting that what sort of quality hyundai is using their parts. Firstly its too costly & then the quality is also worst. Being such a loyal customer to hyundai this sort of service i am getting in return, i will never suggest now onwards to anyone to purchase hyndai cars.
Despite of their mistake the staff never listens to the loopholes, they just always want to get rid of that.
I have invested a lot in my new car, then what is the use of paying this huge cost to buy hyundai car.
Hoping for your cooperation in our favour.

Date of purchase :- 23rd june, 2017, all formalities were completed
Date of car delivery :- 1st june, 2017
Agency address:- 1022/6 nh-22 near saini dhaba
Asst. Manager sales :- robin vashisht, person dealed with. ([protected])
Email address:- smkalka. [protected]@berkeleyindia.com

Hyundai as a brand has always attracted customer. So did i thought of purchasing my new car from hyundai. I was surprised and was astonished to experience the service from the dealer. Actually, they were least bothered about the customer after the purchase is done. They don't know that customers make brands but brands don't make customers.

Firstly, the day i was told i should take the care from the agency my car was not even washed properly. I stood their and got my car temporary cleaned up as i had to leave out of town. Secondly, the first service of the car was that poor that few things got misplaced from my car although i informed about the same to the lady who called me to verify how was my experience. Thirdly, they took around 5 hours just to do the first service of my car which includes the washing and cleaning of the car. Fourthly, it's been almost 2 months now and i am still waiting for my rc.

The senior staff of this agency is so irresponsible that they keep on hiding their mistakes and have been throwing it of different departments rather than getting it resolved. They have been treating me like god till the time the purchase was not done but the time the purchase was done the senior staff including robin vashisht have not been answering my calls.

All i can request hyundai to cancel the dealership for this agency as they are just spoiling the brand name, they are not the asset to your brand name.

"worst experience ever"

I have been receiving multiple calls from[protected] since i have done my car servicing. This is a feedback call and i have already submitted my feedback but i have been harassed by this feedback calls. I have repeated informed the executive that i gave my feedback but they mention that it was not captured properly hence they want this again. I gave 3 times this feedback but till today i am getting these calls.

This complaint is the last warning to your call center (Feedback team) if it is not stopped then i will go next well and it will really bad this time.

Hi, i have been facing one after another issues with AC in my car have run it for 50000 kms and have replaced ac pipe as it had some leakage, then the compressor and now AC Cooling coil is gone it seems and have now spent close to 30k for these issues.
Feel am having a faulty unit that goes one after the other.
Having to spend more on maintenance within 3Years of buying a car shows the nature of build quality.

The quality of service was also poor as the dashboard was filled with grease marks, a pleasant word that your card would not be ready as the cleaning is not done would be good enough.

I visited in hyundai work shop shastri nagar kanpur on 27.7.2017 in morning. Air conditioner of my i20 elite car was not working. Registration no. Of my vehicle is up 78 dp 6058. I was told that vehicle may be delivered in evening.
But in evening it was told that vehicle will be delivered tomorrow (28th of july)
Now after 4 days again workshop supervisor is saying that vehicle be be deliver tomorow. We could not diagnose the problem.

Dear sir,

I have i10 magna nextgen vehicle. Engine emmision fault & abnormal sound persist after head gasket replacement done by utkal hyundai, koraput, similiguda. It was indeed a harassment after the vehicle left in the workshop twice being unattended. I paid rs.7, 500.00 towards repair on 12.07.17. I am unable to drive vehicle since then with my family. The authorised service station dealer asks me to drive vehicle to vijaynagram or vizag which is quite risky with present condition..

Please help me out. I am situated at damanjodi of koraput district of odisha.

Regards.

Surajit kar.

I had paid exactly 85% money (I. E. Rs.507000/-) on 30/06/2017 against on road valuation of grand i10 sportz (New) model at bengal hyundai dealer at chinsurah, dist. Hooghly, west bengal.
Today on 28/07/2017 at17:00hrs, i have not yet received that car after paying full amount on 21/07/2017.
Now, may i asked you, who will compensate the interest of that bank loan? Please send me the reply.
Am sending the photocopy of money receipts.

….
Dear rk tiwari / mr. Soumitra / mr. Himanshu singhal / mr. Tumul gupta

I have constantly been stalking you people but nobody is responsible enough to take the time out for the worries ben facing by the customer, since last two years back you legal person has said that he is filling a petition against the court order but till date bot received any breakthrough in the case. I truly understand your time is very valuable and precious but we are also not kind of those people who stride always. I just wanted to know of you are repairing my car i10 or not because my car is in a very bad condition.

Kindly provide me the contact details of any responsible person from your legal dept to take my case up and close the matter asap. I do hope that company must be having some sort of timelines for clearing out the matter lasting since long time since the brand itself was on my view was and is very satisfying but please don't push me harder to generate the negative vibes or feeling for the brand or company or people.

Regards
Kapil kirar
[protected]/ [protected]

We have taken delivery of hyundai grand i10 from pinnacle hyndai, thrissur on 04/07/2017. We did not get good experience at the time of delivery. And also they agreed to refund the excess amount within 15 days. Now almost 25days over and till now the refund is not credited. They are not even responding to the calls and messages. This is strictly unethical practice from dealer and need severe action against dealer

I am having one hyundai i-20 in kerala kl-29-l-3501. This vehicle met with an accident on 2017 apr 17 and was given for repairs at mgf hyundai, punnapara, alleppey (Alappuzha) kerala. Until today the work is not completed.

At the time of purchase i took insurance as per the dealers proposal and processing of insurance is very slow and the service department is very slow in completing the work. I am not at all happy about this.

I am (78) a retired govt servant. I am not able to survive without my vehicle. I would request you to be kind enough to check about this issue and arrange to complete the work at the earliest

Regards
P t thomas
[protected]
[protected]@gmail.com

Myself sheela s is a proud owner of hyndai grand i10 (Reg:kl 24 h 5715, chassis no:mala852clem070626, eng no:g4laem219911) since am a second party owner i had already changed the ownership to my name. I was not known about insurance terms and ss hyundai, enathu, kollam, kerala. Renewed my insurance. I had asked them to change the insurance also to my name but not only they didnot done that but also they didnot told me about the same. Later in the month of july i had to repair my car and that time at popular hundai, kollam, kerala had told me to claim the insurance and i had done the same. After paying the bill only they told me that i was not able to claim as the insurance is in the the first owner's name. It is a clear act of cheating from the popular hundai as they know more than me about claims and policies they didnot notified me to change the name in insurance before the claim.

I purchased a creta sx+ from mohan motors (Sector 5, kolkata) in may 2017. The entire payment had been made by me and invoice was raised by mohan motors. The registration however was not done since i had requested them not to do so. I recently cancelled the purchase and processed ahead the formalities for claiming the refund.

However, to refund the amount, mohan motors is claiming that the reduction in car price due to gst shall be claimed from me.

I would like to inform you that there is no such thing written anywhere in the refund policy of hyundai or mohan motors which they showed me at the time of purchase. It has not been mentioned anywhere that in case of cancellation, any reduction in price of the car would be charged to the customer.

Mohan motors is adamant to recover the amount from me against hyundai return policy. I request you to please look into the matter at your earliest as my money is blocked with mohan motors.

I am owner of i 20 asta purchased in january 2011 from modi hyundai thane. Since last year there is a rain water leakage in the boot space of the car and the water is accumulated in the ditch for spare wheel resulting in corrosion of spare wheel. Also the quality of key less entry (Remote lock) rubber is so poor that the same is worn out in just one year. Previously i had owned two maruti products and never had such basic issue of rain water leakage. It is disheartening to have purchased a high end hatch back of hyuandai which do not have fundamental rain protection. It seems the protection is worse than an autorickshaw!!! Such is the poor quality of rain protection in a high end vehicle that there is a leakage in just 4 years of its manufacturing??? With this experience i will certainly not recommend hyundai product to any one and will plan a change to other brands at the earliest.

This is regarding the complaint against dream hyundai, meerut road, ghaziabad. I am not satisfied with the services being provided by the showroom staff. I have not been given my tcs certificate for my car till now when it's been more than 5 months now. They are most incompetent staff i have ever seen as nobody even cares to communicate anything to customer since day 1 of my purchase. For everything related to my car since beginning i have been running behind these people to get things done.
Worst service ever provided!!!
Please do not purchase any car from this agency!!!

Sir we know about your poor wiper system mode like low or high level not slower level as compare to other car company in this segment i have very disturb for this system why that company this poor system adopting for cost redusing and stand in compition to other car company su this poor system funda its not great funda so i request to company that other customers purchase hyundai car so changing this system and solve this problems of custmor or my also i wait that what the action take by company at custmor fever for satisfection or not thanks