Hyundai Motor India Complaints & Reviews

When booking the car we applied for car loan from shreem hyundia partnered bank i. E. State bank of india so they waived off the processing fee of rs 1725 for the loan.
Later when the loan was not done from state bank of india so we informed the shreem hyundai pvt ltd for the same.
While all the payment was done to shreem hyundia and while taking the delivery of car the car dealers said that the processing fee is pending. As while changing the bank the dealer didnt informed me that rs1725 has to be born by us. They didnt informed us first and while taking the delivery they came up with this stuff.
I would request hyundia to take such actions like they are misleading customers at the end

I recently booked Hundai Creat with Dealer Sanjay Hundai, wakdewadi and I was promised a cash discount of Rs. 20000 plus a GST benefit of Rs. 60, 000/-

but to my surprise i was cheated by the dealer and in my final invoice i was only give a GST discount of 60, 000/- and Rs. 7000 as cash discount . when i enquired about balance Rs. 13000 they said they have adjusted against my car insuranve payment . When i checked the same i found a payment of Rs. 55000 against the car insurance which i have been charged but they claimed that they have paid 68000 /- so I demanded a car insurance recite of 68000 but they have failed to give the recite of 68000 as they have only paid 55000/-.

this is clear case of cheating and false promises by hundai dealer . kindly help me

Regards

Rajeev
mobile [protected]
[protected]@gmail.com

I have booked a new car on 22nd june 2017. And total on road price of car has been paid from my side and financer sbi bank before 30th jun 2017. Till now i have not received new car and it's registration no of car and tax invoice of car and insurance paper of car. Now i am not satisfied of hyundai service. Samim aktar ahmad
Mobile no [protected].
Mail i'd samim. Aktar. [protected]@gmail.com

I am rahul sood h/o richa chawla sood, regd owner.
Contact details-[protected]
Email - [protected]@gmail.com
I have verna sx purchased in 2013. I faced clutch breakdown issue in my car in the first quater of my purchase. Ever since that repair i have been facing problem related to clutch. I have communicated the same to auto web in every service, but they neglected the same every time. This time i refused to send my vehicle to there workshop but. They assured to resolve my problem and called my vehicle for the service. They have raised 16000/- bill additional for the clutch repair. Km running is only 27000km.
Please help me understand as, why should i be held liable to pay this amount for the negligence on part of your workshop, when we know that they deliberately neglected my problem and waited so that it may worsen. Why did'nt the recognised the problem during my free service tenure.
I am extremely disappointed and feel cheated on part of the hyundai and its service centre. This experience will definitely impact my purchase decision.

AMIT V BAGRECHA
135, 3rd Lane,
Vasantdada Market yard
SANGLI-416416
Maharashtra
INDIA

To,
Mr.Park
MD, Hyundai Motors India Ltd

Reference : Elite I20 model Purchased from Sangli (Maharashtra) -

Vehicle number : MH-10-BM-8626

Subject : Regarding After Sales-Services and Spares

Dear Sir
It is very much sad to inform you that the Service offered by the SANGLI Dealer is very very
Poor.

We have purchased the card in 2015 and in just 2 years we have runned aroung 80000km.

Their is some problem in the AC section of the car.

Your sangli Dealer (Service Department) is not even knowing when he can get the part required to Run the AC..

Till today, we dont have any update from HYUNDAI Sangli regarding the part..

Paying you an Price of 9, 50, 000/-lacs (INR) and expecting an service like this ?
IS THIS AN REASON WE BUY HYUNDAI ?????????

Its immpossible to drive the vehicle without A/C .

From last 7 days, we dont have any kindly of reply from the company regarding the part they need to procure
for starting the AC of my Car.

Is this an Service we expect from an HYUNDAI?
Is this an reason we buy so expensive car from your company ?

I run the car around 100km in a day and from last one week, all my work has been
stoped.

We please request you to take this car back and refund our payment.
We dont want to buy a car from an company who is least interested in customers problem.

Waiting for your immediate reply

Amit Bagrecha
[protected]

www.cholatextile.com

Sir,
I have purchased a Creta Sx from Nimbus Hyundai and Paid of ₹ 14, 40, 012.00(10, 00, 000.00 through loan) on[protected] its Engine No.MALC381ULHM238349

But I got Bill
1.Retail Invoice ₹ 12, 51, 337.00
2.Transport Registration ₹1, 25, 134.00(bill not received)
3.Car Insurance ₹ 45808.00

As you know that Creta comes under SUV category(type of body) but dealer did mistake in filling proforma resulted RC showing this as under Car(Sedan)
After passing more than two months, this dealer gave me only cheque of ₹ 3120/- which was disownerd/bounce due to insufficient balance.
This is really disappointing and harassing to me.
Kindly direct the dealer to send original Bills and to correct the RC mistaken by him with the Transport Authority and also refund the excess amount with interest through ECS against the disownerd cheque to my account which is already with the dealer.
Thanking you,

SANGITA SINGH
D-38, Sector-55, NOIDA(UP)
[protected]
[protected]@gmail.com

All,


It was wonderful journey with Hyundai like a fairy tale but once it came on service/maintenance part it became the most downgraded story of my life.

I own 3 Hyundai cars like I10/ Santro car, car plate numbers JK01W-8257/JK05C2612/JK05B4232.

Story started like this:

 On 10th April 2017 I handed over the vehicle Number :JKO1W 8257 Model= I10 Sports Duo at KC Hyundai body shop hyderpora Srinagar for service/Maintenance .

 I received my car back on 24th May 2017, During that time I contact and went personally to Hyundai showroom so many times but the response was low as always like parts are not available etc.,
I am surprised about this excuse because my car was HIT by back side so the requirement was back bumper and Dicky/Trunk of my car . The impact of accident was not that big that they took more than 1 and a half month.


 On the same day when I left from the KC showroom with my car after few kilometers my car started behaving abnormally like switching from Petrol to LPG Automatically etc. and after that my car stopped abruptly.
I contacted the same KC body shop showroom and enquired about the test drive to which they didn’t gave me the proper answer. They just said bring the car back to our Hyundai body shop. Once again I handed over my vehicle.

 Next day I received my car back with a green signal.
But my bad phase didn’t stop there, next morning when I started to inspect my exterior I found few things missing Like Number Plate Lights, Back bumper fender, Gas Leakage smell, Back right tyre Spring etc. Even now I believe there will be various inner parts which will be missing as well.
Again I contacted the same KC body shop showroom and enquired about the INSPECTION to which they didn’t gave me the proper answer. They just said bring the car back to our Hyundai body shop. Once again I handed over my vehicle and received back my car after two days.

 My Worst phase with Hyundai didn’t stop there. I had an medical emergency at home as my wife is pregnant while going to see a doctor I took the same car after few kilometers away from my home my car started behaving abnormally again and stopped abruptly.

I was in that situation where I need to reach the doctor asap and there was even a civil curfew so I begged the road siders for a lift to reach the hospital after that when I contacted again the same KC body shop showroom .they once again gave me the same response to bring the car back to our Hyundai body shop. Now presently the car is still in Hyundai service center.

 I received my car back on 24th June 2017, but the Hyundai surprises has not stopped yet. According to the operational management and his team the inspection was done in front of them. Go through the images which will highlight you the monogram/logo Placement and Alignment of "i10" and "Sports" (attached for your ready reference ) it is a big shock and shame for brand like HYUNDAI. and not satisfied with the service/work being done to my car. Now my car lies like a garbage in my garage.

One more thing I want to tell you is this car of mine is brand new with Engine no. as B4HAEM837757. VIN no.: MALAM51DLEM582825 and I don’t know why I am having so much trouble with its service because it’s been now almost 3 months and I’m skipping my most of the daily crucial time which not only hampers my job but also my health/money as I have to travel almost 104kms each day to and fro.

All I want to know is that when any person comes to Hyundai to buy a car, you guys are the one who promise to provide 100% customer satisfaction regarding the services or anything . Having this kind of experience I want to just sell my all Hyundai cars and want to highlight my this tragedy to all the newspapers so that a middle class people won’t suffer from this kind of serious torture from you Hyundai

This is my last Hope that my case will get resolved asap

Hyundai service station Address: KC HYUNDAI SRINAGAR
unsatisfied customer
[protected]

Hi sir, this is ajay kumar nuthalapati from vijayawada, andhra pradesh.. My i-20 car ap07 by 2699 given service to kusalava motors pvt ltd, vijayawada on 27/05/2017 at a mileage of 60, 129 kms.. They charged rs 6450/- towards service charges...
Last week my family went to chennai and get engine temparature increasing abnormally then i went to alandur hyundai motor india ltd service center and according thier guide lines i am stopping car for every 50 kms and top-up coolent slowly reached vijayawada..
So, kusalava motors pvt ltd service personnel negligence and ignorance towards customers i was faced so many trouble with my family... So kindly take necessary action... Regards
Ajay kumar. Nuthalapati
[protected]

I recently booked a car of Hyundai elite i20 Era from SHREEM MOTORS Pvt Ltd.While booking I.e. while taking the token amount of 11k from us they committed us that the car will be made available to us and even provided us the estimated delivery date of 5/7/17.
But later they misleaded us by saying that we never committed any such stuff and forced us to buy another car o[censored]pper versions on 29/6/17.By this time all the major per gst discounts got over so they mislead us so that we get forced to buy car from SHREEM MOTORS.
I hereby tell Consumers and Even the company that how can a dealer take token amount when he can't make available the car he committed.
So I hereby request Hyundai India motors to take a strict action against this stuff

For contacting us
m.[protected]@yahoo.com

I am belong to nangal dam(Punjab)
I purchased new xcent car.
Time of purchasing they told me price 6.25lakh
And I gave 1.90 lakh cash that time and one lakh by NEFT but after that they demand for 6.50lakh .
I face many problems.
Till the time I am facing problems.
So I request you please take strict action against him.
If you want to anything ask then you can contact me [protected]

I am a service person, and I need my vehicle in good and running condition for my day to day official jobs. I was not to write the complaint willingly. Due to not getting the Proper feedback and support from the services of Hyundai, I was really very disappointed and depressed too and it tends me to put a complaint against my issues with the vehicle Hyundai - I20 (Asta ABS) Model:2010.
Well, it is to be mentioned that lastly few months back while my car was serviced in Durgesh Hyundai, Duliajan, Dibrugarh, Assam, for the running services, one issue was left unsolved by rectifying the problem that was with my car's ABS issue and I was informed that the sensor is not available and it is not mandatory to rectify and it can be drive without resolving the issue of ABS, which was the first IGNORANCE TO SAFE DRIVE.
Accordingly, I was took my vehicle back from the service center, and used to drive without ABS functioning and it is still pending to service at Hyundai's end.
After driving for a few days, I had suddenly got another issue with my EPS, steering got jammed and cannot be driven anymore. To resolve this issue I took my vehicle again to the aforesaid service location by driving in very toughest situation totally ignoring the safe drives and was scratched by one side due to the EPS issue, but nobody diagnosis the issue and simply said that the issue is with the Motor related to the EPS and has to be replaced which will cost around INR[protected] and also currently the spare part is not available at their stocks and in nearby location within Assam circle.
This was the very biggest ignorance of Hyundai motor service center by ignoring the safe drive.
Then I thought about to service the vehicle in other Hyundai services, and I took it to Dibrugarh, Assam, which is around 50-60KM far from my location and by taking some risky drives I took the vehicle to Borah Hyundai, Dibrugarh. The response was same from them too and took my vehicle back with unresolved issue of EPS and ABS.
I was so depressed that I did not find any way to resolve the issues and It really badly affected my office jobs.
At the end, I decided to diagnosis the issue locally, so that it can be resolved anyhow. and accordingly EPS problem was repaired and resolved by locally in just INR 1000/-. which is INR[protected] less than the cost as informed by the Hyundai service centers.
and Now the EPS is running fine but, ABS issue is still un-repaired.
I am still very surprised that how a big company in automobile sector can ignore the safety and safe drives to the customers. I still question it. Does hyundai not having the spares made available or dealers are not taking the responsibilities.
It was a very unpleasant experience from Hyundai.

I had purchased hyundai verna on september 2016.From the first drive itself i am very much dissatisfied with the suspension of the car. I could heavily feel even small pits in the road and had worst noise when my car drives in normal indian roads with small pit like surface.

Likewise the interior below the infotainment system heats up heavily on long drive. Engine heat is reflected in the inner surface near the USB port.

Likewise the AC has bad smell when turned on initially. so want to replace these parts with good quality.

I compained these things to the Puducherry Hyundai dealer where I purchased the Car, But they told it as normal while these issues are quite abnormal.

Sir/madam.

I have booked grand i10 asta passion red colour. I have been given quotation of white colour on verbal conformation of red colour i have given rs.6.11 lakhs (Rs.6.00 lakhs through bank finance rest from owned funds) on 23rd june 2017.

I am working with subsidiary of central bank of india at indore (Govt.co.). On receipt of payment dealer (Harsh hyundai) indore (Mp) location has informed red colour is not available the same has been communicated on 28.06.2017.

Today i am on no man's land. Neither i have got desired vehicle and interest on loan is repayable there on.

Its complete misspelling of your product. Brand image of hyundai is being hampered. Request for urgent intervention to resolve the issue at earliest and also compensate the loss of interest levied on auto loan availed due to delay in delivering the agreed vehicle.

My car's steering column, motor has complaint. I had visited the popular hyundai service center at muvattupuzha, cochin, kerala in january 2017 and registered the complaint. Till now i have gone there about 10 times for the same problem. But till now no solution to the problem. My car is hyundai creta which is less than 2 years old and company is offering 3 year warranty. They are showing no interest in solving my problem. I am fed up with this service centre my car registration number is kl 44 d 2900 and vin number is malc381ulfm023211. My car bought on aug 25 2015.. Sir please help me to replace the complaint part.

Dear sir / madam,

I have i10 magna 1.1 model of march-2012. I am facing the issue of steering from 18-jun-2017 (Sunday). I was going somewhere with my family in morning, when i start my car the steering wheel vibrated too much and very hard.

I was very surprised for that suddenly how it comes.

I drive the car slowly and after some time steering moved smooth and there is no vibration. Same thing happened again & again after some time with steering.

I will discussed & show this problem to hyundai service centre in okhla. They told me that the same issue happened with other hyundai i10 models and eps module or torque censor may be failed and i have to pay 23-24 k pay for this.

I don't know what can i do because 25k is not a small amount.

Hyundai need to check this issue and repair it without any cost.

I have attached the video also with this compliant.

Dinesh
[protected].

Dear sir/ madam,

I am very sorry to convey that i am facing very poor service from binay hyundai (Service workshop) nh-31, begusarai, bihar. From last 40 days i am regularly following up with them but the issue has not been resolved yet. This is not at all expected from hyundai motors. The quality of denting/painting is of worst class and not matched properly. When asked about this from service manager (Mr. Abu bakar) and vinay. They used to say "manage it". They charged rs 2500 without any bill even they received claim amount of rs 8114 from insurance company. The car is only 6 months old so this type negligence is not expected. Still my vehicle is laying at service station.
Vehicle details are as follows:- registration no - br 09 u 1023
Model :- eon sports

Please resolve the matter as soon as possible. This is affecting your brand name too.

Reply awaited.

Regards
Shakil ahmed
[protected]

My eon era is having eps problem and the same is now run 45000 km. The eps problem is having from last six months and i have checked with hyundai authorized sunrise hyundai patparganj and they asked cost of rs. 11000/-. Many people asked me that this kind of problems in car very rare. Through net today day i have got to know that many people face this kind of problems due to faulty part used by hyundai india.

Why in india hyundai isn't call back all the cars and changed the faulty part?

We have paid for a good car and if the issue of eps quality is between the manufacturer and hyundai. The have to replace faulty eps part and take up with this with their supplier and don't use substandard products

Thanks

Sushant bali
[protected]

Earlier i am very much happy with hyundai services i used to take the services at gorakhpur and i have taken my extended warranty scheme as well but when i reached today for the paid service of my vehicle no up 32fl 4666. I waited around 2 hours and then the person who assigned to me was very rude and churlish as i have taken an appointment through the cell no [protected]. And lady confirm that the service will be done today only and when the engineer who was assigned to me entertained on such a poor way. With regards kaifi rizvi [protected] email-kaifirizvi @gmail.com

Respected sir,
i have purchased a new grand i10 car - chasis no. Mala851dlfm381109 from your dealer - divine motors pvt. Ltd. N. H. No. 8 vapi -396191, gujarat on 18.03.2016. I am already having another two cars maruti alto k10 & honda jazz with 100% service satisfaction since last 10 yrs. But sir, i am very sorry to say that i have not received any single sms or call of free service or paid service from your dealer till today. I personaly called up your dealer for my vehicle service.

In further i have got my car serviced before few days with battery problems raised. And in last 10 days three times this problems raised. So finally i carried my vehicle to your vapi dealer workshop today, i requested to one official of your dealer to check up my battery position. After chekup he told me that one cell of battery is faulty and therefore i have to purchased new battery from dealer. It woulde not be replaced at all. After two hours discussion with divine motors vapi official mr chirag modi and mr hitesh prajapati, hitesh prajapati offered me 50 % discount in battery mrp. So now i want to know how can he offered me such a huge discount if he can not give me replacement. Sir, i am so much frustrated of your dealer's officials behaviur. I am also marketing people of lic of india and general insurance of last 17 yrs. I have not faced such a bad experience from any dealer. I cannot afford absence of new grand i10 car in my business so i forced to buy new battery from other shop of vapi. And suddenly i had to spend rs. 5200, that is not acceptable. So i request you to look into this matter positively and give me proper justification or give me proper guidelines for further procedure.

Hi,

I have purchased a hyundai xcent from austin hyundai, kolkata this month (June 2017). However, i have yet not received my car. The distributor has cancelled the delivery thrice. Initially it was scheduled to be delivered on 16th of this month, then they postponed it to 20th and then to 26th. Today when i called up they denied delivery on 26th as well. There has not been any communication regarding this delay from austin. I had called up customer support to get assistance on this, but even they refused to help me.
This is really causing a lot of inconvenience. This kind o[censored]nprofessional service from hyundai is really unexpected.