Hyundai Motor India Complaints & Reviews

Almost after 1 week of purchase i observed fumes from ac vent. Which i complained to the seller. The seller did not accept my words and told that must be mist and cannot be fume. The same incident happened again after 2 days. I did inform them but the answer from them was same. Neither service engineer came to check the vehicle nor did they ask me to bring the vehicle to their service center. On 2nd july 2017, sunday, i drove the vehicle for around 80 to 90 km. A flow of fume came out from the engine and vehicle get stop on the road. When i opened the lid of engine, a huge amount of diesel was around/over the engine. Immediately i asked help from the seller. It was around 6.30pm. They told all the service engineers have left and no service can be provided by them at that point of time. They have assisted me with the toll-free number of hyundai which is available by internet. Still fumes was releasing. On sunday, after 6 days of previous issue, 8th july 2017, after traveling almost 40 km, lots of fume released from the engine. Stopped my vehicle at road-side. Did raise a request at hyundai customer care and requested hyundai service for help. They again took my vehicle to service station. I need a solution. Please do the needful at the earliest. I wrote an email for which i did not get any response from the seller or service center.

I purchased this vehicle from akashdeep motors, sambalpur. Odisha.
I have been facing average problems since the beginning.
While selling they explained me that it will a average of 13/14 in town and 18/19 in highways.
But the vehicle is giving a average of below 10 km.in city.
I have complained many times but they just give silly excuses and do the test ride in highway.
This is single used vehicle of just 14months old and just completed around 7500 km. I am surprised by the service of such a good company.

Hi, i bought hyundai verna from nrl hyundai agra but i live in aligarh the reason why i bought it from agra is because in aligarh franchise which name is shivang hyundai using fraud way to sell their cars and when i found out i preferred not to buy car from their but now my problem is they aren't returning the booking money and it's been more than a year.

My contact number is : [protected]

Hey i bought a car from jaipur crossland
I 20 10-12 day back
They have given me car which is having dent on door they hide those dent from decoration of flowrr they are not taking it sersly they are not accpting eveb there fault they promise me they will arrenge pickup from my home n get the car fixed they havnt done that yet they not providing my accessories list also so i can instal camera from workshop they are just ignoring me they said at the begning they will do coating on my car they havnt done that plzz resolve my problem or will take legal action now bczz i have paid my whole life money and they are not taking things sersly

I have purchased i10grande from grand hyundai kallekkad, palakkad, kerala. As per year end offer free registration and insurance was promised to me. I bought the vehicle and presented to rto on 06 jan2017. Happy to acknowledge the receipt of insurance but not received the registration certificate will date. From rto site it is known that my vehicle registration number is kl9al9589. Please make arrangement to deliver the rc certificate as offered to me at the time of sourcing. My number. [protected]. Thanks. Sudhakaran kg

I have i20 elite of white color. I was bought in 14 july 2016 from godawri motor in moga. Now it was create a ac problem in my car & regularly now after 150 km ac working stop. Now 4-5 times face problem in long drive. I discuss my problem in godawri hyundai moga but services advisor not solution my problem. I'm not satisfied about service & my car warranty finish in 14 july 2017. Please contact me-
Mander singh dhillon.
[protected].

I have i20 elite of white color. I was bought in 19 feb 2017 from sikka hyundai in mayapuri. Now it was create a problem.in my car central locking button light is not working and headlight direction gone wrong side. I was discuss sunrise hyundai located in patparganj industerial area but not check my car problem please contact me
Monu jain
[protected]
[protected]

Hi sir,

I am the owner of a hyundai car with reg no - kl 25 6891 and have been giving it regularly for service to the trident hyundai service center at jakkasandra, bangalore.

As the jakkasandra service center was closed due to some technical issues for 15 days i had to give my vehicle for clutch overhauling at the kudlu gate. I had updated the service advisor that i have having regular jerking issues while driving in 2nd, 3rd & 4th gears, he had diagnosed it as as clutch issue and advised that i need to do a clutch overhauling, to which i had agreed. My vehicle was repaired for clutch issues and the complete clutch set had been replaced with new one along with some other minor issues as well.

The vehicle was smooth enough for 2 days and the jerking issue started again. I called back the service center and came to know that the service adviser had left the job. Next day itself i got the vehicle to the service station and escalated it to the service manager who obliged to the issue politely. After taking a test drive with one of the technicians he suggested to change the electrical cables as it was an electrical issue. Cables were changed with some other used cables (Not new) and the issue was kind of fixed for then.

Again after 2 days the issue started again and i got the vehicle to the service center and they checked the spark plugs and cleaned it. Even then the issue was there, then they had changed the spark plug with new one for testing purpose, but the issue was still there. Then the service advisor told me that i need to give the vehicle for a couple of days for fuel pump cleaning as the fuel pump is full of dirt.

I could give the vehicle only on july 4th 2017 as the center was closed due to up gradation process for gst. I gave my vehicle on 4th july and they had cleaned the fuel pump and gave me the vehicle on 6th july and told that please try driving for some time and update if any issues are there.

The vehicle was fine for first 100 kms and the issue surfaced back again. Today (11th july) the vehicle was jerking very badly again while driving mostly on the 4th and 5th gears which makes my driving experience horrible as this happens at speeds above 80 (5th gear) and 60 (4th gear) with no pick up as well now. I try to give the acceleration, but only sound comes and no pick up. I have called the service station again and spoke to them and was told that now we need to check the engine and do some cleaning in the engine head or something.

This has been a very bad experience with me in the last 10 years. I have been very polite to all the service advisors since now as i know they are also trying to fix this only. However since the clutch overhauling they have not charged me for the later part of work, but this pushing my patience to my limits.

Kindly give a possible solution for the same.

Regards
Ajay

I have an i20 elite asta o is having multiple issue and the same has been escalated to d. S hyundai service center and till date the issue has not been resolved and such poor support and service from hyundai is never expected and i am going to flash the message in linkedin and twitter and face book about hyundai poor quality and services if my issue has not been resolved immediately. The current issue i am facing is as under -

Vechile registration no. Dl8can3248

Touch screen is not working properly it is very hard
Fm radio is not working properly
Wind shield glass cracked while driving without any reason.
Lining is coming on the meter display

This complaint is specifically against employees of punj hyundai hamirpur h. P. Other day (27 june 2017) i was travelling home with my family in our grand i10. A honda scooty coming from front totally on the wrong side was just about to collide head on as i steered my car towards left side. Still the scooty scratched and dented my car below the doors. Since the scooty driver fell in the middle of the road i helped him to the side of the road and offered him to get to nearby hospital.in the meantime i told him i will call the police since he was on the wrong side and hit my car. He said to me that u need not worry as he is a employee (Name-akash vema sale executive) at punj hyundai hamirpur h. P. And he will get mycar repaired at his expense. Still i was not believing him so he called two of his colleagues from the agency to attest the fact. They came, saw the car and said it will be done anytime. They said that customer's trust is what matters to them and they will never let the customer down. As i'm a proud hyundai customer and take pride in owning grand i10, i trusted them and fixed coming sunday (02 july 2017) for the repairs. I reached punj hyundai on sunday morning and enquired about him. After sometime he came and straightway refused to acknowledge that his scooty hit my car. I was totally taken by surprise and i rushed to the manager's cabin and apprised her. She took a hushed up look at my car and without properly listening to my grievances started speaking in her employee's tone that the car was not hit by the scooty as if she had been present there. Soon all hyundai employees started speaking in the same tone as if they had conspired collectively. The ground beneath my feet slipped by seeing the behaviour and temperament of the the staff there. Money is the only thing that matters to them. They are totally ignorant of the terms like faith, trustworthiness, professionalism and ethics. They stab in the customer's back and can never be trusted. All there are same from top to bottom. They suffer from a massive credibility deficit. From now on i have pledged never to get a hyundai product and advised the same to my friends and family.
A bitter experience with u punj hyundai hamirpur h. P.

Bought a grand i10 sportz on pre-gst sale, ex showroom price was Rs.5, 84, 381, total price including ins. Premium & registration etc was Rs.6, 42, 040, offers were insurance was free and cash discount of Rs.15000 was given, hence the dealer girl showed us the value to be Rs.[protected]ins free) - 15000(cash discount) and we paid Rs.606965 which also comprised of registration charge of Rs.32434, bank charge of Rs2250, loan of Rs.4.5lkhs. now, the invoice shows the ex-show room price as Rs.508157, discount Rs.36, 587, vat Rs.70736 so total is Rs.542306/- but if registration and bank charges for loan is excluded, then price of the car should have been Rs.572239 then why did we pay the extra amount? Also, while doing insurance, IDV was set at Rs.515191. I need a proper explanation to this and I want back the extra money I had to pay and issue a fresh policy with proper IDV. You give insurance free and then deduct the money from ex-show room price, that means invoice value is less and insurance also was paid from our money. Also, insurance premium is a total separate thing from ex-show room price, how can that be shown as a discount and IDV calculated on that. It's a complete fraud you guys are playing with customers.

More then 10 person book xcent abs car through dsa agent pradeep upadhyay we all give rs 150000 for down payment showroom not received any money, showroom give 728000 proforma to bank, on this bank sanctioned loan of rs 615000 which is close to 85%. Actual car price is 633000. Now 48000 discount given to agent without inform to customer. And now they refuse to give excise return amount. Bank said the proforma was not real and showroom said that proforma not given by showroom. But we give bank details to bank. And bank give loan amount to showroom. Showroom is involved in this fraud. Bank also involved in fraud police take this complain positively to expose dealer and bank person. And we will fight till end.

Dear Sir,

The matter is of trust, I am a Hyundai customer from last 10 years but this time I have been very disappointed from the services given by your dealer in Sanpada, navi Mumbai M/S Shrayu Hyuanda.
They have charged the Door knob in my Service bill against replacement but after reaching home I seen that door know installed one was same damaged one.
This is a compete breach of trust. Also vehicle given for servicing at 0930am and delivered back at 20:00 hrs but vehicles came after me got delivered early just because it is santro and prefrenece was given to verna and Creta in service station. My Vehicle was in name of Sonia Sethi with Reg number. RJ14 CD 1135 services on 08 Jul 2017

Hi guys,
I am facing the same problem with my Eon era Dec 2011 model.Since My car is out of warranty I was asked to shell out 9K for the device.

this is a common problem with Hyundai cars. So the device should be replaced free of cost by Hyundai Company. the following details of my vehicle so that the issue can be taken up with the company.
1) Registration No 4114
2) VIM No.
3)Date of purchase. Dec 2011
4)date of defect. 06 July 2017
Regards:. Brijesh
M.no [protected]

I have a grand i10 magna petrol purchased on Oct 2015.all servicing completed but till now mileage given only 10 kmpl with AC on & 13 kmpl with non A.C..what can I do.service centre not clarify why it is not given the actual mileage.my car no WB38AG3511.now I am ride 9850 km .please clarify actual reason or what is my next step.service centre told it is okay

Sir,
I would like to inform you that your service center, OSL Hyundai, situated in Buxi Bazar Cuttack is giving us the worst service experience ever.

I, Amrit Bal, am having Hyundai i10 OD 05 B 9696. On 5th of June 17, my father Mr Anil Kumar Bal, was driving the car from Cuttack to Bhubneshwar. He met with an small accident and the car was brought to OSL showroom on 5th June 17. The team there said the job was minor and the car damages will be rectified and returned back in 5 days.

Since that day, today is 7th July ( almost 33 days have passed ) the team is unable to return us the car. Every time my father walks into the Service Center, the team says they need more 5 days to do the rectification work.

Now it has become a harassment for us to get our car rectified. I am staying in Maharashtra & my father is now handling the vehicle.

Looking at my father’s age I felt Hyundai will be better company who can offer me a good after sales service. But now in this last 33days, we have got the real taste of Hyundai.

The brand which Hyundai has managed to achieve is getting hampered with the teams like at OSL Service Center.

I hope I will get a reply from your concern team after this mail.

My future actions will be forwarding the same mail to higher officials and also logging in to Consumer Forum.

Thanks
Amrit Bal
[protected]

Dear Sir,

I have tried servicing my vehicle at HMP for the said problem. The problem could not be rectified. This very clearly confirms that there was no fault in my throttle body. Also it clearly means that my old throttle body was not the reason for the RPM rise. Hence I request you to further rectify the issue or refund the cost paid for the new throttle body. Please treat this as notice. If I did not get any response I may initiate legal action to recover the charges levied on me due to your staff's inefficiency and negligence.

My car got accident on 14/06/2017 and i have handed over my car for repairing to my nearest dealer M B Autowheels Pvt. Ltd. (M B Hyundai) on 15/06/2017, at the time of taking car for repairing service adviser promised me to deliver my car on 06/07/2017 but today went service center to take my car. My car is not ready for delivery and asking for more three days for delivery.

Dear Sirs,

I wish to place on record with deep regrets the inefficient service rendered by your Company. I have purchased a Creta Motor Car from your dealer Star Hyundai Mysuru, Karnataka in terms of their Inv. No.774 dated 22nd March 2017. I have paid money for the extended warranty upto 4th year the sum indicated to me. But till date I have not received the warranty certificate from the Company though 3 months are over. Prior to this I had an Ascent CRDI for which also I had taken the extra warranty which certificate arrived within a month from the date of purchase. Please expedite the Certificate and eliminate the bureaucratic delays in issuing the Certificate and ensure quality of service in terms of your claim. I am sorry as I am compelled to do this.

Thanks and Regards

Yours faithfully

M.S.Aswathanarayana

Their work is not satisfied, too much slow as will as charges extremely high workmanship is very poor may be their mechanic is not well trained specially those are working in north eastern part of india.

If they do not want to work and provide services to their customer then make available of the entire hyundai product spare parts out side of the hyundai authorize services centers all over the india. Then customer will not go to cervices centers, they can make/replaced parts self without looking other helps