Hyundai Motor India Complaints & Reviews

Dear hyundai,
Iam a customer. Own a verna 2014 (Kl-21 h 7743). I don't know how important this mail is for you but for me it's very much important to let u know what happened. Iam a huge fan of verna from 1st model. So when i decided to buy a car i didn't have a second thought. Though had a lot of options in the market. Hyundai verna was my first and last choice. I drive my car very carefully because i love my car. My car is only driven by my father and me. Day before yesterday my car clutch went down and was not working. When i called service center they send a technician to check. They advised me this problem can only be rectified in service center. And they don't have any arrangements for towing. So i towed my car to the service center by paying 2k. My car has just clocked 9300 km and now i have to change clutch unit. My father generally drives the car 4-5 times a month (Not long drive). I don't understand the technical side of this breakdown. But what i understand is i need 25k to put my car back on road. Is my dream car can be used only for 3 years and after that i hv to change its parts 1 by one. I am a middle class man with lots of commitments. I think hyundai cares for their customers more than what they show in just advertisements.

Kindly advise on what to be done.

Thanks,

I am creta owner and i have been regularly disturbed by the service group for the feedback even after my request to stop such calls for feedback from last one month from number[protected]. This is a serious inconvenience to the customers and it is unprofessional behaviour of the staff of such reputed company and indirectly force the customers to break all the ties with the company.
Please inform me about your action against such problems.

Dear sir/mam,

This mail is regarding repair of my car i10 (Del2car2404) done by beaar hyundai (Chinnahat), lucknow.
While traveling from allahabad to lucknow i met with an accident on highway, my car was damaged i call to insurance company and they send towing truck and towed my car upto nearest hyundai service center. I told the service manager i have zero depth insurance by tata agies you can talk to them get approval and repair my car, i am working in delhi once everything is done let me know i will come to pick my car.. After 15days i got a call, sir your car is repaired and you have to pay rs.38000.00.. Please pay and take your car because insurance company is not ready to pay...
Dear sir, i am using 3 cars of hyundai from last 7 yrs, even for service also they always ask first to customer if they want to change any defective part they always take customer approval first.. I dont understand what type of service is this. Really disappointed, my car was kept in service centre from last 2 months.. Hyundai is known for best customer service, though service is expensive as compared to maruti still we prefer hyundai because of customer service..

No. Of times i complained but got no response, please look in this matter and anyhow i am not going to pay, whatever parts they installed they can remove.. Waiting for your quick response..

Thanks & regards,
Arun kumar pandey
Hyndai customer
[protected]

—
Arun

Respected sir,

Today morning i went to the hyundai showroom located in bhavnagar (Gujarat) to make a booking of new hyundai creta.

I told them that i would like to take the insurance of the vehicle on my own and not from your company as there is a difference of approx rs 50, 000 in the price at which patel hyundai bhavnagar was providing me the insurance and the other party from which i was taking the insurance policy.

Mr yasin solanki (Manger) at patel hyundai bhavnagar very rudely told me that i will not allow you to take the insurance policy of the car from any other party.

I told him what is the problem in that this is not the first time i am taking an insurance policy of the car from any other party other than the dealership. To which he very rudely told me that if you want to buy the car you have to take the policy from them only and also added that we will not sell you the car if you don't take the policy from our our company.

Is this the way hyundai treats its customers this is not the first time i am buying a hyundai brand car.

I am also having a video recording of the same

Pls see to it that mr yasin solanki is taught how to treat the customers.

Thanks and regards

Abbas varteji
[protected]

I was having an issue on 2015 with eps and i changed the motor, but now again the motor gone. And also having the issue of abs. I purchase the car on 2011 september the abs problem is started from day one but company didn't give any replacement for the same.

I was made the complaint many times with car dealer classic motors malappuram but they didn't resolve the issue after that i have made the complaint with popular hyundai areekkad calicut, no response.

Sir main hyundai verna use kar rha hun model 1.6 manual. Yeh gaadi maine 06 may 2015 ko puchase ki thi. Isme mujhe last 4 or 5 months se battery or key issues hai but aapka service center name smriti hyundai ambala wale meri car problem ko solve nhi kar rhe. Sir pichle kuch time se meri car road par kahin bhi band pad jaati hai so i request you to plz solve my car issues. Hyundai is a reputed company plz don't spoil dis reputation.

Details:-
Hyundai verna 1.6
Registration number:- hr 51be 0017
Contact details:-
[protected] (Ankit garg)

Dear sir/madam,

We have purchased brand new hyundai creta 1.6 vtvt auto sx - polar white vehicle from you under your invoice no. Nia01h[protected] which has been delivered to us on 14th july 2017 at around 5:00 pm
On careful examination of car today morning we noticed that the rear lights are not properly aligned with the body and have white spray marks on edges of light, inside boot cover of vehicle clearly indicating that the vehicle was accidented and repaired and painted.
We have paid you for the new vehicle and not for the accidental vehicle.
The complaint was lodged on telephone in the morning at 10:30 am with the dealer and wewere told that someone would come to inspect and so far no one has come.
We have also lodged the complained at hyundai service center at 12:45 pm and the complaint no. Given by mr. Ajeet is 1/[protected]
You are requested to replace the vehicle immediately else will publish this matter into social media website.

I am aslo attaching herewith picture of dented & re-painted areas of car which is showing scratches & spaces between 2 parts of rear end of vehicle which are not in alligned.

Sir

Kindly send me front w/s glass fitting charges
Procedure of fitting the front w/s glass
Of 1.20, santro. Which equipment has been used for replacement. Why the company dealers are charging
More than innova.
Where as labour for ft glass replacement for innova,
Fortuner is rs 1900./-
Where as dealers are charging the glass 2440/-plus tax
Which is on high side. Kindly explain the reason and send me details of equipment being used for glass.

From
Raj paul singhal
[protected] sir

Kindly send me front w/s glass fitting charges
Procedure of fitting the front w/s glass
Of 1.20, santro. Which equipment has been used for replacement. Why the company dealers are charging
More than innova.
Where as labour for ft glass replacement for innova,
Fortuner is rs 1900./-
Where as dealers are charging the glass 2440/-plus tax
Which is on high side. Kindly explain the reason and send me details of equipment being used for glass.

From
Raj paul singhal
[protected] sir

Kindly send me front w/s glass fitting charges
Procedure of fitting the front w/s glass
Of 1.20, santro. Which equipment has been used for replacement. Why the company dealers are charging
More than innova.
Where as labour for ft glass replacement for innova,
Fortuner is rs 1900./-
Where as dealers are charging the glass 2440/-plus tax
Which is on high side. Kindly explain the reason and send me details of equipment being used for glass.

From
Raj paul singhal
[protected]

Dear sir / madam,

Greetings for the day!

I am varun singh proud owner of hyndai i 10 grand - sports variant (Deisel) (Dl-10-cd-9903). This is my fourth hyundai car (Elantra, santro, i10 and i 10 grand.

I purchased this car on my wife's name 4 year back. Since then i have clocked around 38, 000 kms with this car. I was a satisfied customer till the last unfortunate event that occurred some time back.

I would like to describe the event first then i would like to draw your attention towards the poor quality or a major engineering defect in the car.

My wife asked me to take her and kids for a drive to anantgiri hills near vikarabad and around 100 kms from hyderabad on a sunday afternoon (25th june, 2017). We left home at 1 pm and went to anantgiri hills. While returning it was around 7.30 pm and it was raining very hard. On plain road driving at around 40-50 kmh and enjoying the weather with beautiful roads and with family.

Suddenly car stopped and engine got off on the blind turn, middle of the road. I got too scared as my family and kids (6 years old daughter and 1 year old son) was with me. It was raining to hard. Visibility was low. Since it was on a turn chances of somebody hitting from the back was higher.

So i asked my wife and kid to sit in the front i went out side in rain to get the help. I tried calling hyundai helpline for all in vein as it was not reachable.

I left my family there in the middle of the forest area and walked for around 1 km to get the help then one gentleman helped me and took me and my family to the nearby hotel (Haritha resort). It was all packed due to long weekend. After many request and approach we managed to get on shabby room. I informed local police about the car location and i left the car on the spot with blinkers on)

There i spoke to talwar hyundai service centre guy (Contact arranged by the friend) and he gave me several numbers for towing vendors. I contacted one and despite of their holiday on the occasion of eid they came in the morning (Flat bed towing vehicle) and towed the car till hyderabad.

We came next day morning. We were sitting in the car and car over the towing vehicle. It was such a awkward and humiliating situation.

Since it was a holiday no one was there from the body shop and i left my car there. Next day when i went there they said that chamber is broken there is hole in the chamber and due to oil loss they were suspecting engine cease. They also told me that the ground clearance of the car is very less and there is no cover for the chamber which can protect this loss.

Next day i went to my insurance company (National insurance) their surveyor mentioned that it may start after changing the sump and putting new oil. If it does not then engine work will not be covered.

He also mentioned the same thing that the ground clearance the material is of poor quality.

Body shop guys told me that they do not have the spare sump and it got stuck due to gst (Surprising).

I am yet to receive any update from hyundai service centre and i too affraid as the engine repair cost i wont be able to bear.

Why should a customer face the heat due to poor quality of the product?

When you are manufacturing a low ground clearance car and selling it over rs. 6 lakh then i feel putting a small metal sheet could protect such incidents.

Please understand that beyond money the level of trauma me and family went through. I really got scared as it was forest area, raining hard, kids were crying. I had to stay in pathetic hotel with almost no faculty for kids (Such a poor food). Since we went there with a idea to return home by 9 pm we are not ready to spend a night out with family at vikarabad.

I would humbly request you to please look into this and kindly provide me a solution. I have got videos and pics of the car getting towed.

Please understand that i am middle class man and fighting for survival in the society. I do not have money to get the car work done and i wont be paying the manufacturing and engineering defect.

I never thought that buying a hyundai will put me into this situation.

Looking forward for your early and positive reply.

Best regards,
Varun singh
B-505, greenwood residency
Kowkur, secundrabad.
[protected]

Purchased new verna 1.6 in november 2012. Just drove 399 kms and started missing and huge noise, no pick up. Dealer too k the car back and after 2 or more months returned with new engine assy.
Regular serviced at at hyundai service centre with regular problem of missing. At 30k kms again service centre told ecm gone, when i argued, repaired free to cost. Now again at 46k air mask sensor gone, service centre is asking 15000.

I have delivered a faulty car and been cheated by hyundai. No car develops such serious issues at just 46k kms.

Really frustrated, on my decision to buy hyundai. Will take to the highest level as the issues doesn't gel with the brand i went for.

Sachin batish
[protected]

Dear respective authority,

Greetings from bhavya's leisure pvt ltd!!

​this is with the reference to my car fire which happen on 27th june 2017 in morning time, also i want add that card came from the service from concept hyndai service station on 26th june 2017 in afternoon time.

I have sent the below mail immediately along with the photograph and rto book on the same day when this fire happened.

I am highly disappointed the way the whole case handled by the authority who so far approached to me.

​you must understand that fire happens in the car when my wife was driving and if she dint get help on proper time then it would have a bigger issue.

I also wants the higher authority to know that some of the representative came to my office with the report where there was some leakage problem with the gas pipe and due to that cause the fire in the car​. I have requested to give me that report but i am not sure what really stopping them to not give me that hard copy.

​i have made the police complain on the same day and i have attached the copy for the same, i also have the footage of the cctv when this event happens.

I really appreciate if someone from higher authority can look into this matter and be kind enough to revert me at earliest, as the authority who handle this are really playing very hide and seek game.

Thanks

Rajan dave
0091-[protected]

I have an i20 (Petrol) and it has completed 42000kms. I had given the car for servicing at kun united hyundai servicing centre, (Near ecil cross roads, beside lakshmi gardens) on 13 jul 17. I was promised that i would be given a discount of 20% on the total bill.
However i wasn't given any discount and was charged rs 1500 extra. I have mentioned this in the customer feedback form but haven't received any calls regarding the matter. It is a total neglect and display of improper work ethics by the staff. This kind of callous and poor behaviour is totally not acceptable.
Regards
Harish

RECURRING ISSUE OF BATTERY DRAINING AND CAR NOT STARTING IN CRETA SX. SINCE SEPT 2016 TO JULY 2017
=-=-=-=-=-=-=-=-==
My mail of July 06 2017 to Hyundai Service team

Given below is details of all the issues I have faced with Hyundai Creta – SX – Petrol - July 2016 model

Looking at number of times the issue has happened I demand replacement of vehicle and nothing less.

As you...

I have contact many times in gpk hyundai patiala but sales executive mr. Shiv kumar and his team had not shown any interst to book my careta. I think person want to left your companay so thats why he is not taking any intesrt for booking my careta car. I had visit many times to book my car. Every time they said car is not in company stock. Kindly do some. Fvr

Almost after 1 week of purchase i observed fumes from ac vent. Which i complained to the seller. The seller did not accept my words and told that must be mist and cannot be fume. The same incident happened again after 2 days. I did inform them but the answer from them was same. Neither service engineer came to check the vehicle nor did they ask me to bring the vehicle to their service center. On 2nd july 2017, sunday, i drove the vehicle for around 80 to 90 km. A flow of fume came out from the engine and vehicle get stop on the road. When i opened the lid of engine, a huge amount of diesel was around/over the engine. Immediately i asked help from the seller. It was around 6.30pm. They told all the service engineers have left and no service can be provided by them at that point of time. They have assisted me with the toll-free number of hyundai which is available by internet. Still fumes was releasing. On sunday, after 6 days of previous issue, 8th july 2017, after traveling almost 40 km, lots of fume released from the engine. Stopped my vehicle at road-side. Did raise a request at hyundai customer care and requested hyundai service for help. They again took my vehicle to service station. I need a solution. Please do the needful at the earliest. I wrote an email for which i did not get any response from the seller or service center.

I purchased this vehicle from akashdeep motors, sambalpur. Odisha.
I have been facing average problems since the beginning.
While selling they explained me that it will a average of 13/14 in town and 18/19 in highways.
But the vehicle is giving a average of below 10 km.in city.
I have complained many times but they just give silly excuses and do the test ride in highway.
This is single used vehicle of just 14months old and just completed around 7500 km. I am surprised by the service of such a good company.

Hi, i bought hyundai verna from nrl hyundai agra but i live in aligarh the reason why i bought it from agra is because in aligarh franchise which name is shivang hyundai using fraud way to sell their cars and when i found out i preferred not to buy car from their but now my problem is they aren't returning the booking money and it's been more than a year.

My contact number is : [protected]

Hey i bought a car from jaipur crossland
I 20 10-12 day back
They have given me car which is having dent on door they hide those dent from decoration of flowrr they are not taking it sersly they are not accpting eveb there fault they promise me they will arrenge pickup from my home n get the car fixed they havnt done that yet they not providing my accessories list also so i can instal camera from workshop they are just ignoring me they said at the begning they will do coating on my car they havnt done that plzz resolve my problem or will take legal action now bczz i have paid my whole life money and they are not taking things sersly

I have purchased i10grande from grand hyundai kallekkad, palakkad, kerala. As per year end offer free registration and insurance was promised to me. I bought the vehicle and presented to rto on 06 jan2017. Happy to acknowledge the receipt of insurance but not received the registration certificate will date. From rto site it is known that my vehicle registration number is kl9al9589. Please make arrangement to deliver the rc certificate as offered to me at the time of sourcing. My number. [protected]. Thanks. Sudhakaran kg

I have i20 elite of white color. I was bought in 14 july 2016 from godawri motor in moga. Now it was create a ac problem in my car & regularly now after 150 km ac working stop. Now 4-5 times face problem in long drive. I discuss my problem in godawri hyundai moga but services advisor not solution my problem. I'm not satisfied about service & my car warranty finish in 14 july 2017. Please contact me-
Mander singh dhillon.
[protected].