Hyundai Motor India Complaints & Reviews

Dear,

I usually go to Samara Hyundai workshop for service. I was never checking my bills because of trust on such a nice brand and whatever they were suggesting regarding change of parts or any service, I got change to my car. At last bill, all of sudden I saw the feedback written that all types are wear out and shocker leak. My all tyres are totally new still the suggestion was written. This is the matter of fact that every time, I have been heavily charged and have been given the wrong feedback to change spare parts or not required jobs also done.
I have been marking the mail to them since long but they are not reverting. They call me but when I ask to revert the mail, they refuse.
I want the proper compensation as well as kindly take appropriate action against them.

I have taken delivery a new hyundai grand i10 from mgf hyundai deson aluva showroom on[protected]. I booked grand i10 2016 september model as per the promise from mgf hyundai desom and they are given me rs-45000 extra discount for year back benefit. I got promise from mr. Anu shankar (Sales executive) that the car manufactured in the month of 2016 september or august and it have 2 air bags, as per the promise i booked the car and paid full amount (Rs-541000 via hdfc bank and balance down payment from my side) before the delivery they given me promise that this car have 2 air bags and manufactured in the month of august or september but i received the car manufactured in the month of february and without air bag. When i approached the dealer they informed me that this was a communication mistake from mr. Anu shankar and they cannot do anything on it, they offered me rs-20000 rs as a compensation amount for this issue, but i am totally dis appointed on this experience and i am totally disappointed with this service from hyundai. When the time of delivery they are given me a manual book on that it shows that the car was serviced once in the month of march 2016 with running km of 1522, that means this vehicle is a used one and delivered me as a new vehicle. When the time of delivery the condition of vehicle is poor that also very un-satisfied for me, now i feel that i am totally cheated by mgf hyundai. This is a clear case of cheating a customer with false commitments and misguidance. Mr. Abdul azeez sales manager, mr. Anoop customer care manager, mr. Rafy team leader, mr, anu shankar sales executive are there in this meeting, please solve my issue with proper compensation or i will take necessary action against mgf hyundai desom aluva and hyundai motors india for cheating a customer. All the available details attached please do the needful for this issue

I've purchased hyundai eon 1.0 top model car last year. After 3 month i noticed that car is not starting. As i didn't use the car for a week. So i contacted dealer about problem and he initially ingnored by saying it's normal. But after a hard a hard talk he convinced to take back for check. He kept for a week and identified that car battery cell is problem and serviced the same. After he returned the car so i thought that problem is resolved. But after using few days again same problem repeated. It was completely disappointing for me to have such problem for a new car. Again the same procedure followed and nothing happened. After 3rd time he convinced to change the battery by saying that in one after we cannot give service for same issue. Now 1 year has passed and problem didn't end. Dealer response is like"in some hyundai cars have manufacturing defects" so after put my lot of money if i hear like this without any support from dealer. What should i do??? We need solutions for this condition so that i can travel anywhere without thinking of problem. Please resolve..

I am using hyundai i 10 from the last 7 years.. It was ok when i did my car service in punjab, but one day my car's z axle broke down. I requested the sant hyundai chamba, himachal pradesh to put that part in my car, they told me this time the particular part is not available with them so i gave them 2000 rs. Advance to bring me that part. They made a promise to bring the particularbpart within one week but this is the second week and i am helpless without my vehicle... They are just fake. I will never buy a hyundai car amd never suggest any one to buy it. Huh.. So much disappointed this time. Really. If you wana talk to me then call on my no its +[protected]. Or else you can take a action for their rude bahviour.

I'm mullaichelvi, i owned i20 magna, my car number is tn 48 ax 3330, karur gt hyundai doing my car service. The service was very very worst. Service advisor's not responding me properly. They did major accident work for my car on december 2016. After that work the car is in still uncondition. Again and again having some problem. Please see the history of my car service. Brand new car has ac condenser problem, now turbo problem. I don't want hyundai anymore. I'm completely fed-up.

I have purches hundai grand i10 just 12 june 2017 rear gate is broken i consult to deora hundai jodhpur showroom employes saye it car ready in 5 days today is 22 june but my car is not ready i have many call in showroom but not any perfect response some time says ok and some tims says gate is not available into showroom i m administrative officer into health department in rajasthan so without my car i cant goes to any one in mansoon season and suffering very frustate and mentally iritation for a car its service very bad next time i dont purches hundai car

Sir,

Myself s. M shariff mohammed having hyundai i20 car of 2012 model silver color, reg. No: ap 31 bv 2070, eng. No : malbb51slbm379031. I have given my car for service on 06/06/2017 in mid day session. As per service advisors advice there have been a paid service to me. Service advisor mr. Prasad adviced me to change brake pads and go for engine oil change, filter change and minor services. When i had given service the car was perfect in braking system all digital signals were good. Service person changed the brake pads and few minor things and total bill was 9345.00 rs.

The next day after service, i found abs lamp ignition frequently coming on the screen, when i checked in the log book it says abs malfunction, i have called the service adviser mr. Prasad and asked his suggestion. He said its a minor problem if i bring car to service station he will repair and give back. Today i. E, on[protected] in the early hours i had took my car to the service adviser mr. Prasad, he didn't even respond properly to my problem and sent one mechanic. Mechanic checked the car and said abs system has failed and need to replace with new sensors which will cost around 4000 rs. This problem happened due to improper fixing of brake pads during the service on 6/06/17. I have asked the adviser to repair it & adviser told me that he wont repair since he has handed over the vehicle and took money. If i want to repair i need to pay him 4000 rs.

I request you to please take care of this issue and provide me justice. Since, many people are been looted by these service stations who are making money by faulty damaging the personal vehicles and asking them to pay more when they dont have vehicles. This service advisor mr. Prasad is a person who makes money, when i came the beginning he quoted me around 30, 000 for service. When i have asked him detail structure of repairs he bought it down to 9500 rs saying other items can be repaired later.

I am attaching the copy of bill which i paid on 06/06/17 for the service, i request consumer court kindly take a strict action on these kind of mini service stations who fool and do malpractice for making money.

Thanks & regards,

S. M shariff mohammed
Ph. No: [protected]

I am here with enclose your quaotation against purchase of hyundai i20 active.
Details. Car price - 770391.00
Old car rate[protected].00 = 540391.00
Rto - 39013.00+ insurance 24346.00 + externalwarranty 4379.00 + add on 5471.00 = 613600.00 from draft bank of india. But
Insurance money receipt - 20844.00
External warranty no receipt
Add on no receipt
Return amount not pay rs. 13352.00 for aditya hyundai, bhubaneswar
Kindly short out the matter.

I have purchased hyundai i20 elite and within 2 years door handle lock and unlock button stopped working and now ac stopped working.
I have visited near by hyundai showroom and other service stations and they told that ac gas has been leaked and completed due to which ac is not working.
How come hyundai is maintaining so less quality which looses it's parts in less than 2-3 years. Looks like hyundai is only focusing on its exterior looks and not maintaining stardards inside.

On 10 of june 2017 i visited punj hyundai hamirpur hp regarding sort of repair as centre locking of the car was not working properly and there was some sort of sound somewhere around front tyre right hand side. They checked the car and changed two parts as well. But it is regretted the problem still persists as it was earlier. I was charged rs about 3800. The centre locking works and stops at its own will automatically.

I had been a hyundai customer since 2008 when i first purchased verna xi petrol and ran the same till feb 2017, almost 9 yrs. Then recently i bought another verna but this time the diesel version as the previous car provided me with a good service over these many years.

What i realized after buying is that i made a mistake.in the same price i would have got honda city but i thought of staying back with hyundai.

After sales support is very poor. They don't even bother to find out how the car is running after 3 months. They made a mistake somewhere which resulted a spell mistake on my rc book. Since the registration is online nowadays, the error must have happened either at dealer side or at their broker side. Dealer people are not responsive even though the sales person have been made aware of. I made a complaint at hmil and they are giving a story of 8 to 9 months to get it fixed.

I got the first servicing done and there also hyundai lacks. They care least for free services and do not pay enough attention to the customer. I indicated an issue with engine tuning (At 3rd gear, car is accelerating fast without pressing the accelerator lever) and they said to have taken care which is not the case.

I would personally recommend every buyer to stay away from hyundai and look for other options.

I am going to write to the md/ceo of hyundai if my issues are not taken care well and resolved within a reasonable time.

Thanks
B. Rakshit

Dear sir,

This is to bring to your notice the pathetic service i’ve received at plaza hyundai, new delhi.

I went there to get my hyundai elite i20 (Diesel) (Up15ca 8712) serviced only because i read good reviews on the internet, it’s about 38 kilometers from where i live (Dwarka) for the 2nd free service due, and it had been one

Year so thought of getting the alignment and balancing checked (Mind the words, checked)

I was told that i would be charged around 1100/-rs, i was a little surprised at the amount, but still, in the habit of keeping my car in good running condition, i decided to go ahead.

I also opted for the extended warranty for the 3rd and 4th year and ended up paying around 11000/-rs for the same.

Now, the alignment which was fine earlier, the car runs towards the left side, there was a problem with ac earlier and no one has been able to identify and solve for it.

The fuel tank, which was filled up full on last saturday, 10th june 2017, shows only 2 cells of fuel left now.

Here is what i sum the entire experience to be.

I drive 40 kilometers for a free service, wasting my precious time and fuel for the following outcome.

1. Either the service has been so badly done that the efficiency has gone for a toss or the fuel was stolen.
2. Either the person checking the alignment was an #, or the tyres have been changed, only to fleece the customer, the back left tyre has a black mark on the alloy which was not there earlier, possibly due to the tyre/tyres being changed or better still, the car was hit.
3. The harassment, and the extra money that has been paid, the time that i’ve wasted, what for?
4. Should i really invest in an extended warranty with you guys or shall i file a court case?
5. I don’t know what other parts of the engine were changed/manipulated by your mechanics to cause this kind of trouble.

I hereby demand a compensation for all your goo[censored]ps since i’m not willing to take this harassment any further.

I want to be compensated for my time, for the issues that have been created by your people after the service, for the fuel/efficiency that has been tampered with and a guarantee against future harassment.

Or, i’m willing to take this up in the media/wherever/whenever possible to a logical conclusion.

One more thing, i’ll have these things done in front of me, as per my convenience and not a time given by you. So i request please solve my issue and revert early as possible..

Vipul
[protected]

Recently i bough a hyundai i20 active from my nearby hynduai showroom. The chronological facts are given below -

Car booked on (Deposited rs. 5000/-) 14.04.2017

Full payment made on 01.05.2017 money receipt not provided

Car delivered on 06.05.2017 no invoice provided; original insurance not handed over.

Temporary registration done on 18.05.2017

Temporary registration documents handed over 25.05.2017

File moved for permanent registration on 29.05.2017

Car production for permanent registration on 31.05.2017

Fees deposited for permanent registration on 02.06.2017
Name plate fitted on 08.06.2017

From above it is clear that the matter has been handled very casually (In spite of regular phone call and follow up) and inefficient manner. Huge time consumed unnecessary to get the required documents. Matter should be looked after.

While producing car at rto, i requested for some assistance for proving a driver so that my office time not get disturbed. First time it was provided on chargeable basis. But during car production at the time of permanent registration - any driver help has been denied. I think this type help should be provided to customer after immediate sale of car to build up confidence of customer on you.

Till date the following issues yet to be resolved -

01. Original money receipt yet to be provided.
02. Original insurance copy to be provided
03. Insurance to be modified - barrackpore rto to be replaced with barasat rto.
04. Once again it is remind you that the "registration-smart card" of car should not incorporate hypothetication with indian oil corporation as requested earlier several times and you also ensured.

Sanjit kumar biswas
Mob. [protected]

The servicing done by your nagpur dealer ketan hyundai totally unsatisfactory. The car mileage after servicing reduced to 20 km per lit from more than 15 km per lit. Servicing defects not fully taken care of. Even after many telephonic complaints the dealer nit responding.
I am compelled to spend heavy on fuel due to faulty servicing. Ketan hyundai does not bother even to take after service feedback from customer.

I had my 4th paid service on may 1st week 2017.
After i received my car post service and after gong home, i noticed the luggage keeping fibre board behind the back seat just below the rear viewing window, the clips are removed and a damaged board is placed.

When i approached the hyundai service desk and complained about the same, they are not able to replace nor give a satisfactory answer. Upon discussing with them, they suggested that they will replace with any damaged car and they will call me for a replacement.

This is wrong from their part. I am having the service in their showroom for the past three years and they shouldn't have done like this.
They are saying to replace with a new one.. Which i did not agree..

Hello sir mam,
I am booked creta e+ variant on 1st of may
At the time of booking dealer has committed that they delivered my vehicle
Within 15 to 20 days but they failed to delivered after then they said we will
Give you the car on 5th of june and again they failed to delivered
Now they not responding of my call i tried many times to talk but the not responding..
My booking is the name of namrata jagwani at mangalam hyundai raipur chhattisgarh india
My contact number [protected], [protected]

My name is raviteja i am from telangana state karimnagar dist
As my vehicle num ts22t0011 chassis number mala741dlgm209770 i have bought my hyundai xcent vehicle last nine months back i have faced so many problem with that the engine was giving trouble since the month i have purchased the vehicle once in 15 days the trouble used to come regularly as i turn off the vehicle and remain for 5min the problem used to solved out but since 15days the problem has becme more as i visited the kun hundai karmanghat service center they said that ecm has been found failed which the company has a given and you have to replace the part when i said to claim for the warranty they are not ready to claim the warranty n rejected that hundai has given engine warranty for 2 years is hundai using that much cheap spare parts which will be failed just in 8months i am ready to complain in consumer court and i suggest people not to go for hundai as it's maintanince is so high and to much parts costs n once they sell there vehicle. They don't even bother the customer issue and behavius so rudley

Saini hyundai invoice no. B[protected]/ car no. Wb02ae2906.

I was informed by the service advisor that i will have to pay rs.3550.00 for body repair as the insurer had not allowed/sanctioned my claim fully. I also had to pay the excess of rs.2500.00 + work contract tax rs.2500.00. Whilst approving i had expressed my reservation about work contract tax. This has been charged & i am still not convinced that i am liable to pay this..

Coming to my complaint:
During the delivery process mr. Rana informed that he will manage & waive off repairing charge of rs.3500.00 if i pay him 50% ie rs.1750.00, which i refused. He then came & told me that as a personal favour he is charging 2300/ (Who asked for a favour?)
On all the 3 days i met mr. Rana he was illdressed, unsavened and chewing pan. His demeanor left a lot to be desired.

I had informed customer service of saini hyundai/[protected] and asked to speak to the manager. The manager has not bother even after 24 hrs.

Till today i have always found the service to be excellent and rated them well

I am a hyundai customer. I booked i20 elite lrn hyundai salem tamilnadu last april. I have paid 90000 and sri ram finance paid 820000 for me. They are very intresting before receiving money. After i am not getting proper reply. Thry are avoid me. I was shocked. They were total cheating me. Mr sridhar sales head behavior was to the point of rudeness. I didnot get car till now. I go through mental torture. I am having sleepless nights after paying huge amount finance ask instalment due. Three months over. I have decided to go to media and consumer forum. Hyundai has to take strict action on dealer and compensated for the losses and sufferings my mobile no;[protected] sir, please do the needful as early as possible. Regards r. Govindasamy

My name is raviteja i am from telangana state karimnagar dist
As my vehicle num ts22t0011 i have bought my vehicle hyundai xcent last nine months back i have faced so many problem with that the engine was giving trouble since the month i have purchased the vehicle 1ce in 15 days the trouble used to come regularly as i turn off the vehicle and remain for 5min i problem used to solved out but since 15days the problem has becme more as i visited the kun hundai they refused for the warranty its almost not more than 8months vehicle not even 1year if part has been failed is hyundai using that much cheap quality products are what? I am ready to complain in consumer court