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Hyundai Motor India Customer Care
Hyundai Motor Company
Customer satisfaction rating: 1%
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4801
COMPLAINTS

Hyundai Motor India Customer Care

Hyundai Motor Company

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Address
5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola
New Delhi
New Delhi District
Delhi
India - 110025

Customer Care Phone Numbers and Contacts

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Hyundai Care

Contact Details

Registered Office & Factory

Irrugattukottai, NH No. 4, Sriperumbudur Taluk, Kanchipuram District,
Tamil Nadu - 602105

Hyundai Motor India Engineering Pvt. Ltd.
Survey No- 5/2 & 5/3, Opp. Hi-Tech City Railway Station, Ijjatnagar, RR District, Hyderabad- 500084

Central Regional Office 1
A-30, Mohan Co-Operative, Industrial Estate, Mathura Road, New Delhi- 110044
Tel: +91 11 6637 9503
Fax: +91 11 6637 9939

Central Regional Office 2
605, 20-A, Rattan Square Complex, Vidhan Sabha Marg, Lucknow- 226001
Tel: +91 52 2671 4600
Fax: +91 52 2671 4611

North Regional Office 1
DLF Tower - B, 3RD Floor, Rajeev Gandhi, Chandigarh IT Park, Chandigarh - 160101
Tel: +91 17 2660 5000
Fax: +91 17 2660 5020

North Regional Office 2
G Business Park, D-34, 7th Floor, Subhash Marg, C-Shecme, Jaipur - 302001
Tel: +91 14 1663 5555
Fax: +91 14 1653 5544

East Regional Office 1
Benchmark Tower, 8th Floor, Plot No.G1, Block-EP & GP, Sec–V, Salt Lake City, Kolkata – 700091
Tel: +91 33 4006 0045, +91 33 4006 0051
Fax: +91 33 4006 0050

East Regional Office 2
4th Floor, Monal Tower, Opposite Assam Secretariat, G.S.Road, Dispur, Guwahati- 781006
Tel: +91 36 1223 7891, +91 36 1223 7894
Fax: +91 36 1223 7890

South Regional Office 1
NP-54, Developed Plot, Thiru Vika Industrial Estate, Ekkaduthangal, Guindy, Chennai - 600032
Tel: +91 44 4220 4600
Fax: +91 44 4211 9530

South Regional Office 2
Gayathri 6-3-1239/2/B/1, Renuka Wnclave, Somajiguda, Rajbhavan Road, Hydrabad - 500082
Tel: +91 40 6463 1130, +91 40 6463 1132, +91 40 6463 1143
Fax: +91 40 2330 3566

West Regional Office 1
Business Square, A/102, 1st Floor, Chakala, Andheri-Kurla Road, Andheri – East, Mumbai - 400093
Tel: +91 22 4096 9000
Fax: +91 22 4096 9030

West Regional Office 2
1st Floor, City Mall, Unit NO. 11 – Shop 1 & 2, Mouje Bodakdev, Near Rajpath Club, S.G. Road, Bodakdev, Gandhi Nagar Road, Ahemdabad- 380054
Tel: +91 79 6613 3000
Fax: +91 79 6613 3017

West Regional Office 3
Sewani Plaza, 15/ 9B 1st & 2nd floor, Malviya Nagar, Opp. Raj Bhawan, Bhopal – 462003
Tel: +91 75 5673 3800
Fax: +91 75 5673 3888

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Customer satisfaction rating
1%
Complaints
4801
Pending
0
Resolved
68
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Hyundai Motor India Complaints & Reviews

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 deepak sharma 19792003
I am dr deepak sharma working in esic hospital jammu as a physician . I have booked hyundai verna fluidic 1.6 sx crdi on 7 of august and given 50, 000 rs cheque on the same date as booking money. I was given in written that vehicle will be delivered in 15 days, but till today i havn't received my vehicle even i have deposited the full payment of 10 lakh five thousand seven hundread 10 days back .When i call the concerned people of kc hyundai they don't pick up the phone and were giving daily false assurances that vehicle will come tomorrow ..I hve also told them that i cant take the vehicle after 7 of september due to some relegious aspect (Shraads) for atleast next 15 days . I want to know that, why you people give 15 days time when you dont even know the status after 30 days. This is the bad experience i am having with hyundai. I need either give my vehicle on sunday or return my money back so that i can go to some reliable company.Kindly take necessary action

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[Sep 05, 2014] Hyundai Motor India customer support has been notified about the posted complaint.
Updated by deepak sharma 19792003 Sep 05, 2014
MY PHONE NUMBER IS [protected]
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     skandasrinivas
    Sir, We have come back from the hyundai tumkur showroom Vicky Hyundai (manasa motors pvt.ltd. Grr Petrolium Sira Road, Tumkur-572101) not taking the delivery of our new i20 elite which was due today. Our payment through RTGS vide company's cash receipt no.330 dt.3.9.14. with the full payment of 7, 87, 701/-including Rs.10, 000/-advance which stands in the name of MR.G.V.Srinivas.The first thing is as promised they did not give us both the mud flops and body cover and on insisting they not only denied but also went back on their promise. The company executive Mr.Stimith Shekar was now here in the showroom to attend to us or even talk to us regarding the promise and wanted to take the delivery as it is condition by Mr.Madhu-sales manger/team leader Mr.Harsha/Mr.Rajesh which we denied and came back disappointed. we were supposed take the delivery on our auspicious time from 12.30 to 1 pm on this friday ie.05.9.14 but unfortunately the vehicle was not ready and the company executives were in no mood to care for the delivery time. As for the company of your stature it is highly disappointing and we may not consider to go for Hyundai cars at all. We would like have our full money back at the earliest..kindly attend to this immediately not damaging the company's image further.Awaiting for your immediate response. regards, g.v.srinivas, [protected]@gmail.com

    Complaint Status


    [Sep 05, 2014] Hyundai Motor India customer support has been notified about the posted complaint.
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       skg77
      Dear All The fluidic Verna has an intrinsic problem in the clutch. My car MH46W8677 was having a problem right from the beginning I got the vehicle serviced from Sharayu Hyundai periodically. At 10k service we informed about the clutch problem, the informed that this being hydraulic clutch the feel is different. At 20k service the clutch was adjusted and they recorded the same in the service records. At 28k the clutch has failed completely and now they are asking for paying 20000 rupees to change the clutch plate Does the clutch wear so fast? My car is under warranty and I have also bought the extended warranty. I will want the company to replcae my clutch without charges.

      Complaint Status


      [Sep 04, 2014] Hyundai Motor India customer support has been notified about the posted complaint.
      Updated by skg77 Sep 04, 2014
      The area sales office number given [protected] is perpetually busy and the Dealer M/s Sharayu Claims not to have the mobile number of Mr Gajanand the ASM of Hyundai.
      Complaint comments  Add a commentComplaint category Cars, Vans & SUVs

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         guddu 1967
        I had purchased Grand i-10 (Magna) from JSV Motors & Cons. Pvt. Ltd., VIN Palace, Ring Road, Lucknow on 8th Oct-2013 whose registration No. is UP-32 FB-3117.As per quotation & price list attached I was charged Rs.13730/- for insurance of car whereas in policy certificate the premium amt. paid is Rs. 10652/- i.e. Rs. 3078/- has been charged extra from me.This matter has been several times conveyed to executive whenever I was approached for rating of vehicle, but no proper feed back has been given except with the assurance that "Sir, we will see it." Its going to be around one year but my case has not been solved. As a customer, I feel that I had been cheated by Hyundai Motors.Hence, you are requested to look into the matter and arrange to refund the excess amount paid by me. Hoping for early and positive response. Deepak Kr. Singh B-130, Mayur Vihar, Faridi Nagar, Indira Nagar, Lucknow-226016. [protected]

        Complaint Status


        [Sep 01, 2014] Hyundai Motor India customer support has been notified about the posted complaint.
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           Deepak Thorat
          Hello, Myself Deepak from Pune.I have purchased i20 magna in May 2011 as I was impressed with Hyundai but from day 1, I suffered lot.There is problem with suspension, tyre was cut from side, gear changing problem. But In the last week, steering locked while driving.When I asked for service center, they told me that there is problem with EPS & need to replace whose cost is @27000 Rs.I was surprised because running of car is @33000 Km only. I am expecting the support from Hyundai in all such problems. Thanks..
          Complaint comments  Add a commentComplaint category Cars, Vans & SUVs

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            Hyundai Motor India — Car stops regulary since 2 years

             Ganapathy Ramachandran
            Hi, I had purchased my Hyundai i10 with registration number MH03-BE-9298 on 5th July 2012 from Shreenath Hyundai, Near Shoppers...
            Complaint comments  Comments  (1)Complaint category Cars, Parts & Vehicles

            Hyundai Motor India — engine seized i10,mh12 fk3657

             viren17
            Dear sir, I made paid service at kothari service center Kharadi pune in June first week... And engineer checked my car...
            Complaint category Cars, Parts & Vehicles

             anuj616
            i bought the i 20 sportz model on november 2013 from your authorised dealer Goyal hyndai ludhiana and when i done it with its 1 service on 1000 km i notice that my car headlight which is on right side are covered with fog from inside and i mention the problem to the one advisor that my car headlight is having fog from inside he tells me no problem in sunlight i work gud and fog will soaked up and on second time service which on 10000 km when i have done it same problem again repeat i told to him that problem again repeats he told me no problem sir your car is in warranty i will change your light under warranty and my car met with an accident after that from that side and the lupperlock of headlight breaks down when i got repair the car same problem again occur and now when i got the time to change my headlight they said that lock was broken so we cant change your light

            Complaint Status


            [Aug 25, 2014] Hyundai Motor India customer support has been notified about the posted complaint.
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               deepak adi
              Dear Concerned I have purchased a white Hyundai Xcent 5months back from Kaushalya Motors Kurukshetra Haryana(17.04.2014). At that time I have paid for mud flaps and foot mats(Which was compulsory as per them), but I was shocked to see that foot mats given to me were fake. When complained many times finally they have replaced it but even after 5 months I have not received mud flaps although payment was made to dealer 5 months back. As per dealer they have not received the stocks till now. Is it true??????? if yes then why did they charge me at that time?? It was a loan case and my bank has made them some excess payment but even after so many reminders they are not settling my account. Keep me posted what action are being taken on all the points Is it compulsory to buy mud flaps and mats from company. Why they are giving fake items Why the delay Why not settling my account. Regards, Deepak Kumar [protected]

              Complaint Status


              [Aug 23, 2014] Hyundai Motor India customer support has been notified about the posted complaint.
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                 eshan1
                I Eshan Singh Cheema booked i20 sportz optional model white coloured car vide receipt no SB 3211 by paying check no 589052 worth Rs10, 000/= to M/S Berkeley Hyundai, Plot no 375, Industrial Area, Phase-1, Panchkula through their representative Mr Subash Mobile no-[protected], & [protected]. Today I was called for the delivery of the said booked car. I instructed my bank accordingly, and the bank send the DO letter immidigiately for the delivery. After reaching in the company show room with my father, Mr Subash guided us to Mr Varun Sood SM of the company and he started Compelling us to take the delivery of either i20 Sportz of white colour or of sportz Optional silver colour because they wanted to give i20 sportz optional model car allotted to me to some other person for the reasons unknown to me. I refused and told them to take the delivery of our booked model and colour only, but they billed car allotted to me in the name of some other person while we were sitting there. From their show room itself I send a mail from the Mobile phone of my father to the GM sales also with noresponse back and no body listen to us. After calling for delivery they refused to deliver the car and told me that now I will get the car after 7-10 Days. We asked them why they are postponing the delivery of car after calling us here, they said that our cars are selling as hot cake and they have the monopoly and they can do this otherwise if you have some problem then you can cancel the booking. Since last so many years we were using cars of Maruti and Skoda model and this time we decided to shift to Hyundai and we got a very Bad experience. You are requested to take a necessary action in this regard.and guide us what to do now.
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                   mandot
                  My Hyundai Verna Fudic diesel is accelerating without use of accelerator peddle. It even goes to the speed of 40-50 kms per hour without use of accelerator. If I am using accelerator peddle and jemove my leg from the peddle, the engine doesnt return to idle condition and the car keep on running around 40 to 50 speed in 4th gear, it does gives any sign of step down the gear. This is clearly a threat to the safety of the people on the road as well as for the driver. A car should not speed without using accelerator. I am trying to complain to the company but they are not listening and are not even replying my emails I feel that this is a manufacturing defect in Hyundai diesel car Vivek Mandot[protected] Udaipur

                  Complaint Status


                  [Aug 22, 2014] Hyundai Motor India customer support has been notified about the posted complaint.
                  Updated by mandot Aug 22, 2014
                  Sorry for typing mistake:

                  It doesnt give any sign to step down the gear
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                     khan parvez
                    sir, i purchased i20 from kamalhyundai kota[rajasthan] on dt.[protected]..after few days i notice that my stapany tire punture..i repaired tire but after few days it puntured again..i contact kota hyundai dealer and he assured me the solve the problem at first service.but on the first service the service manager did not response...i told him the problem so many times.but he did not take action against my complain.sir please take action and replce my stapany tire.thanks. my contact no is [protected] and [protected].

                    Complaint Status


                    [Aug 22, 2014] Hyundai Motor India customer support has been notified about the posted complaint.
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                       Abhimanyu Sehra
                      Hi, I have been in relation with Hyundai from past 9 years now. I bought a New Verna Fluidic last year (14 months back) with a great hope and healthy continued relation with Hyundai but i am sorry to say, Its like a total defective car is delivered to me. Thankfully you give a 2 Year Warranty that i have not been charged much yet but i am sure i will be paying large bills at the service station in the future if the problems i have faced continues the same way, One buys such car with a great hope and faith in the company. In Every few days i am facing troubles for something or the other. It started with the problem with the stiching of the cloth on the door trip for which when approached to the Service station was replaced and it was sad to have such problem with a brand new car but still i thought its okay but then the problems started arising so regularly with something or the other made me waiting sitting in your service station the past year. [1] Its Armrest started making noises in two months and i got it replaced then in next two weeks its [2]Silencer broke down, first the service center tried to put the blame on me that car might have been bumped due to my negligence but when questioned that where do you even see a single scratch on the base or on the car they agreed that it was defective from the start and got it replaced then after few days the[3] NEW ARM REST which was replaced before again started making noises for which i believe i was cheated again and the part delivered was not original and since then i am driving with those scratching noises, [4]again when i was nearing 15000Kms some noise started coming from the engine and for that the car was taken twice to Hyundai Service Station but guess the professional engineers failed to figure out the problem and i was delivered the car saying the problem has been resolved but the problem was still there. Still i had been polite and thought its okay probably they are facing a difficulty to get through that noise then again the 3rd time when i took one of the engineer on a request for a test drive he took one hour but thankfully he could understand what the fault was which was with the clutch and after 2 days the car was delivered to me and i was told that the clutch of the car had been replaced. The car was delivered to me in 3 days and problem was resolved then [5]after a month i had to push start the car as it was not taking the self, again i approached the service station for the same and after spending 5 hours at the station the car was delivered to me saying that there was some problem with the battery charging and again i faced the same problem the next day, [6] again i approached the service station by making a call and requested them to pick up the car from my address and they did and returned the car in the evening at the same address and told that they have fixed a service battery until the new battery comes to them and took the necessary documents from me. [7]After a week the new battery had come and was fixed which was not of the same size so the 'battery cover' could not be fixed and then again[8] after a month i faced a problem of the same noise from the engine which was resoled before by replacing the (clutch) of the car which when approached again been told that it will cost me around Rs. 30, 000/- and wont be done under warranty this time since it had already been done once, i mean what is this? The car is still under warranty and i am afraid that even if you change the part under warranty this time too i will face the same problem soon again after the expiry of the warranty period & that time i will have to keep bearing this cost again & again. I believe you understand my situation right now that what i had been through at your respected service station and if you go through all my job sheets i have with me you would know that the car most of the times had been in your service station rather it would have been me driving and enjoying the drive of the car.I believe you agree that the car delivered to me is totally defective and after the warranty expires i will be at the service station paying the bills and getting the parts changed all the time. I do not mean that Hyundai Verna is not a good car but i believe the car car delivered to me is a defective piece. I demand a fair compensation of all this mental trouble and mental harassment and demand a complete check and resolution of the problems of the car. Please revert back immediately. Even after buying a new car i have been been spending money on the public transports as my car had been in your authorized service station most of the time and never a standby car was provided to me. Please look into the matter immediately.

                      Complaint Status


                      [Aug 21, 2014] Hyundai Motor India customer support has been notified about the posted complaint.
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                         Dev Raj Saklani
                        Dear Sir I am Dev Raj Saklani working as Technical Officer-A in Headquarters, Snow and Avalanche Study Establishment(Defence Research and Development Organisation), VPO Bahang, Tehsil Manali, Distt-Kullu(Himachal Pradesh) Pin 175103. I bought a new Hyundai Xcent car VTVT S BSIV, Seedan color S Silver bearing Chasis No: MALA841CLEM019547 AND ENGINE No: G4LAEM298586 on 02 June 2014 from your dealer i.e SANT, Hyundai Motors, Bashing, VPO Babeli, Distt Kullu (HP). On 04 June I reported low mileage, low pick up and non function of auto door lock personally at their office and gain in first week of July. On 29 July 2014 I gain reported them about the same. On 14 August, When I was driving to my native place, I got stuck at mandi because it was giving plenty of smoke and petrol from exhaust pipe I parked the car and call the SANT hyundai (Mr manoj Guleria) and he sent an engineer Mr Sunil on 15th Aug and he checked the engine oil, coolant etc and found ok.. He advised me to call Toll free no and around 0700 PM, they tow the vehicle to Nearest service station i.e Devbhoomi, Hyundai Motors, Gutkar Mandi. On 16 Aug, I visited the service station and met Service manager Mr Jitender over there. He told me that he is in touch with the Technical team at Chandigarh as they were not able to find out the fault. On 18th I again spoke to Me Jitender, but the problem still prevailed. On 19th August, again I visited Devbhoomi Hyundai Motors, Gultkar, Mandi, Still the problem couldn't be rectified. They even didn't hand over me the receiving certificate till 19 August. When I asked the same, then they handed over the same. The meter reding is 1542km. My family got stuck at mandi from 14 August to 19 August and finally we returned back to Manali as My kids has to join the school and myself the office after spoiling 05 days. On return to manali, We met the Service Engineer Mr Raj at SANT Hyundai motors, but didn't get any satisfactory answer. May I request your goodself to give me my vehicle at right conditions or replace the vehicle with newone. I don't want to defame the company whom I am the part. Neither I have to go to consumer court for harashment, discomfort and money and time spent by me.. Car Detail: Chasis No: MALA841CLEM019547 Engine No: G4LAEM298586 BODY TYPE: Saloon Type of body : SEEDAN Hyundai Xcent VTVT S BSIV Bill No 776 dt 02 June 2014. Temporary No: HP34/ Temp C 0718 Early reply is solicited.

                        Complaint Status


                        [Aug 20, 2014] Hyundai Motor India customer support has been notified about the posted complaint.
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                           Amol Kinge
                          Dear Sir / Madam, Dealer : sanjay hyundai PCMC bhosari Pune. As discussed with sanjay hyundai dealer at PCMC bhosari pune, I have booked i10 old car in last 4 to 5 days back & given booking amount only 5K, but unfortunately in my family member hospitalisation issue so due to this my plan cancelled for booking car & I have been visited so many times from yesterday but no one help me for cancellation of my booking & I have given yesterday one letter for cancellation & Mr. Vikrant & Chaitanya told me give me one day TAT I will solve the issue & I called in the morning they promised me we will solve the issue at evening & I am waiting for called but don't get any call from hyundai office & finally I have been visited to hyundai showroom at bhosari & I surprised at the time of booking I got so many called from showroom & for cancellation doesnt getting any support from them even if am ready for cancellation charges pay to hyundai dealers like 5% charges at hyundai kharadi & thermax chowk pune hyundai dealers etc. So plese help me to cancelled my booking. Thanks & Regards, Amol [protected]

                          Complaint Status


                          [Aug 20, 2014] Hyundai Motor India customer support has been notified about the posted complaint.
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                             1977ASHOK
                            Sir This comlaint is regarding taking new number plate for my car HYUNDAI XCENT NO RJ CW 1165 purchased from ROSHAN MOTORS (JAIPUR) PVT LTD. A-118-B-119-120 ROAD NO 9-A VKIA AREA JAIPUR DATED 29 MAY 2014. May be due to rain my front no plate was lost and so I did called to the dealer who told that the same will be replaced in RTO OFFICE. So I did rush to RTO office and got to know that it is the dealers who are authorised to give me new no plate as the rights to issue new no plate has been authorised to them(ROSHAN MOTORS ONLY). SO i did call again to roshans who were persist ant that the same will be done by RTO ONLY. Finally I did made the RTO person (MR NARENDRA DHOKA) TO TALK TO YOUR PERSON AND ONLY THEN THEY WERE CONVINCED THAT THEY WILL ISSUE ME CAR NO PLATE. Finally your person Mr Sanjeev told me that we will get you your number plate but only after a month. But sir what I feel is that they are simply trying to put off my work rather than cooperating me. Looking for prompt action. My details Ashok Prasad vehicle no RJ 14 CW 1165 MAIL [protected]@yahoo.com Mob [protected] thanking you

                            Complaint Status


                            [Aug 20, 2014] Hyundai Motor India customer support has been notified about the posted complaint.
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                               Srinivas Nagarajan
                              Last month I took my car for service at V3 Hyundai located in Perungudi, they did initiated tentative quote approx. 12K which in inclusive of 7th paid service, next day received a call from Kishore the service guy took care of my car and said AC is not working fine and wish to fix it which will cost another 9K + 14.5% service tax, I was not convinced but agreed since I car my car much., but V3 failed to do so., due to lack of ownership and reckless attitude towards service they broke by Viper link rod and claimed to get rusted and broken, Kishore said it will cost 6K to fix it, also he advised to buy local spare from GP road in Mount Rd., he said it will cost approx. 1K to cut cost I did went in search of these and it’s been 1month since I started to search not finding one., please get this fixed with 100% Hyundai liability failing which leads to further escalations., Thanks Srinivas +[protected]

                              Complaint Status


                              [Aug 18, 2014] Hyundai Motor India customer support has been notified about the posted complaint.
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                                 Deepusamsung49
                                He I m sajjandeep from fatehabad haryana I have i20 with registration HR22J0312 . I have prob in my car from a long tym I show this many of the tym at service center fatehabad but no issue resolved . Some of the tym car does not starts I n a self I have to give 2 or 3self its very bed for me . 2nd whenever I drive at 100 or upper car start vibration technician checks prob noable to solve. I have these prob from la 6 monts do the solutio.

                                Complaint Status


                                [Aug 17, 2014] Hyundai Motor India customer support has been notified about the posted complaint.
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                                   Shubhanshu singh
                                  Hi, I have purchased my car from Hyundai showroom Bhopal, registration no. MP04CK5308 and 3months ago i me with an accident in Sagar (M.P) and unfortunately I have to take it to service centre of Sagar(M.P) and the problem is related to Engine Cease and its parts are not yet brought and fitted...whenever I used to call them they just give excuses that it is coming tomorrow, it is coming tomorrow...please resolve my problem...facing problems without my car...

                                  Complaint Status


                                  [Aug 16, 2014] Hyundai Motor India customer support has been notified about the posted complaint.
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                                     keshavkbansal
                                    I have Hyundai Verna. My vehicle regn. no. is DL 8C AE 2693. I had purchased it from Himgiri Hyundai Wazirpur Ind Area, Delhi. I had got the vehicle checked three times for the same problems, that are brakes not effective in bumpy roads and makes noise when applied, average of my car is 12.5 km per litre on highways, there is bubbling in car at speed above 100. When I got the vehicle checked last time on 08/08/2014, none of the problems above mentioned was rectified, instead two new problems, that are noise in clutch liver and broken fog light was found. When I complained the problem to service manager and T/L Rajesh Bansal, they again asked me to bring the vehicle for proper checking. When I conveyed my greivences to the service adviser Rajesh Rana, he told me that there is no problem in the vehicle and the average of 12.5km per ltr is fine for verna on higways and the average will not increase. At the time of purchase of vehicle, I was told that I will get an average of 18-19 km/ltr in city with A/C and 21-22 km/ltr on highways with A/C. I had complained to all the senior managers in service department of Himgiri Hyundai Wazirpur but not of them is taking any action. I want strict action to be taken against all of them and proper repairing of my car so that I do not get more harrased.

                                    Complaint Status


                                    [Aug 14, 2014] Hyundai Motor India customer support has been notified about the posted complaint.
                                    Updated by keshavkbansal Aug 29, 2014
                                    Its been almost a month but till yet, the problem has not been resolved and the company is claiming these problems are normal and can be neglected.
                                    Till yet, the problem has not been resolved and the company is claiming these problems are normal and can be neglected.
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