Hyundai Motor India Complaints & Reviews

I took delivery of a new I10 Grand Automatic on 1 March 2017 from Annanagar Chennai. ( TN01BB9193) I had registered a complaint that the wheel alignment was faulty and was asked to take it to the service station on Anna Salai Chennai. after an hour and a half of wait, they set right the car but had caused a dent on the left side. Repeated calls proved futile. Yesterday i received a call from[protected] asking for an appointment to meet me.I asked them to come today at 4 pm and no person has visited. There is again no response to my calls
VERY DISAPPOINTED

I had booked a Grand i-10 Sportz Automatic model with your dealer Shreenath Motors Pvt. Ltd. Thane Maharashtra, on 5th of Feb'17.I had already paid Rs 758000. I had availed Rs 700000 car loan from Central Bank Of India, they had deducted my 1st EMI also, even after the lapse of 40 days my car was not delivered, they require at least one more week.Please arrange to redress my grievance at the earliest.Or else ask them to cancel my deal & repay my amount along with interest .I being a senior citizen would request you to take up the matter through your good office instantly.
Anticipating your solution.
Regards
P.K.Dam [protected]

Dear Sir / Madam,

I had given my Grand i10 to mohol hyundai at cotton green in Mumbai for a technical problem with the starter and the air conditioner on 3rd March 2017. After keeping the vehicle for 3 days they called me to say that some parts have been tampered with. This just because it is under the 2 year warranty and they expect me to pay Rs.20000 for that part.

Let me bring to your knowledge that we have cctv cameras in our society and this vehicle hardly moves out of my building. So either the service centre is lying or Neelam Automobiles in Dahisar (from whom I bought this car) or Modi hyundai (from whom I got the car serviced earlier) have tampered with the original parts.

I called the sales person from Neelam Automobiles, Mr. Sanket from whom I have also purchased a hyundai xcent and apart from that given him 4 other customers who have bought vehicles from them. He told me to take the vehicle to the Borivili workshop. Now I do not have so much spare time to keep running with the vehicle to many places.

I have been recommending Hyundai to a lot of people for the after sales services but this incident has made a huge dent in that respect.

Again, I got a call today from Mr. siraj from Mohol today saying that their investigation is over and they have concluded that this part has either been tampered, broken or I have taken the vehicle in extremely deep water. When I asked him to give me this in writing he gave me some Mr. Desais number who doesn't answer the call.

So the conclusion of this matter is that either I'm foolish to tamper with a part or break it knowing that my warranty will expire or I am a bigger fool to buy a hyundai vehicle and recommend it to others as well.

I will not collect My car from your service centre and instead would be going all out in the press and social media about this incident apart from taking up the matter with the consumer court.

Regards,
Bharat H Jagtiani
[protected]
[protected]@gmail.com

I purchased Elite I20 Asta crdi from Lakshmi Hyundai on January 2016.From day one there is a lag in pickup in 5th gear and giving less mileage and same has been reported several times and they tried some Ecu checks and some corrections but of no use .They are telling that it is a common problem with Elite as the gear ratio changed from 5th to 6th and engine not suits to six gear box. There is no competent and properly trained mechanic at Lakshmi Hyundai Rajahmundry to rectify my problem. The service people are more interested and keen to ask customers to give rating 10/10 whenever a call comes from Hyundai but they didn't have enough knowledge to attend small problems . My car details: Ap05DK 7578, Chassis number:MALBM51RLGM204300A, Engine Number: D4FCFM499790. I request Hyundai India to send some Engineer to attend my problem and get customer confidence . Dr.Jagdeesh [protected].

DELAY IN DELIVERY RECEIPT PR [protected] CUST ID[protected]
With ref to Above we have booked the vehicle on 10/2/17 (grand i10 era star dust 2017) but we regret to state that we have not received any feedback from your side in regard to delivery of the same as the same was booked under exchange scheme and we have handed over the old vehicle on 16/2/17 we are facing tremendous difficulties.
with ref to trailing mail as discussed with dealer the issue will be solved within 2/3 working days as i uderstand the matter has been taken with higher authorities.
if you are not in a position to do so than please arrange for refund of advance along with exchange amount of old car with interest and being such a reputed concern please maintain transparency in regard to delivery period and do not take customer for granted .

Dear concern,

I am a hyundai car use of I10 .

Recently my steering was creating problems and it malfunctioned to the level that i had to get it changed from your dealership in Faridabad, Haryana.

Further again after 6 months of steering replacement, I met with a new problem of malfunctioned MDPS device in my car and your dealer told me that it has to be changed and your EPS is not working.

I was driving on the road with a speed of more than 70 Kms per hour and suddenly it malfunctioned, It was my luck that i slowed down the car safely or I would be met with a major accident due to this.

Shame on the quality of your product, Highly unsatisfied.

My car is just 5 years old and has completed only 50000 kms.

Thanks & Regards
Tarun Gupta
House no 1279
Sector-17
Faridabad-121002
Ph[protected]
M - [protected], [protected]

Hi,
I bought hyundai creta in nov2015 and drove it to 9000km by sept 2016. One day suddeenly the gear assembly get jammed. I toyed the vehicle to sanjay hyundai, bosari, pune. To my surprise they said clutch plate is burned and will need replacement. Also it is not covered in warrently. I escalated it to hyundai customer care but the hyundai engineer also said it is because of driving condition and will not cover in warrenty. They replaced the clutch and charged me rs 12000. It took one week.
Now again i am seeing the clutch little hard. I am driving since last 15 yrs but with 3 vehicles but never seen this issue.
There is serious problem with hyundai creat clutch design.

Sir,

I purchased your verna 3 years back. Since last 3 months my silencer pipe got damaged. I approached your nearest service centre- Neo Hyundai ( Hapa- Jamnagar). They are not responding properly & even they are not ready to response whether they are having silencer pipe or not. My car is idle since last 3 months. Now please tell why should purchase a car or recommend others to purchase a car whose service is not available. Next year I am going to purchase a car & I will make sure that I will not go for Verna. My car No- GJ10BG4836, it is in the name of M/s Tata Chemicals Ltd.

It was a very pathetic service provided by Pawar Automobile Nashik by service staff Mr. Girish Pathade. He is so harsh to customer and does not pay attention to what customer needs. It took 2 weeks to deliver the Eon car in shabby condition. When I asked for the condition of car, he totally got angered, he mislead me regarding insurance claims. The job card no is R[protected], R[protected]. I put very bad remarks regarding it so that it should not be repeated. I met the owner also but he could not solved my problem. My car has got lot of scratches now due to Pawar Automobile. Very very pathetic service. Please reply to resolve the issue immediately.

I exchanged my old car grand i10 magna manual 1.2 petrol in 2014, for a new grand i10 magna automatic 1.2ltrs in 2016. The old car estimated for 3.6 lacs. Loan outstanding as on date was 3.45lacs. Post which the ECS debit happened towards my car loan EMI for my old grand i10magna from the bank happened for 2 months since January Rs.7328 and Rs. 3111 during March respectively. Already the dealer kept the difference amount Rs. 15000 pending towards the old car exchange rate and the loan settlement ols. This additional EMIs debited by bank from my account totalling 7328+3111=10439 has to be given to me immediately. Hence the total pending amount with regard to my car exchange and new purchase comes to 15000+10439=25439 is pending from the dealer which is not yet been reverted back by the respective sales person or accounts person. As they continuously saying since january that the MD is on leave. This is harassing. and i borrowed money to pay for my downpayment also. i am awating for settlement since 3 months now so that i can pay my debts and i am paying interest for my debts taken for car purchase. Instead of cheating innocent customers like me, they can take my car for free and use it on charity from me and i will pay EMIs no problem. Hyundai may be poor but let me be rich by giving them alms.

Yesterday, i had given my car for third free service to mithila mira road branch as the service was booked on friday and we were told that we will get our car on saturday itself as i have a family function and from saturday morning i clearly stated that i want my car by saturday evening 8pm as we wanted to attend a family function but from 6pm they started fooling us that our driver is stuck in traffic and you will recieve your car after...

I got elite i20 asta option model from V3 Hyundai, Chennai in the month of Oct 2015. For past 6 months am observing white colour patches on one of the alloy wheels. I reported this to V3 Hyundai dealer and Hyundai Motor plaza service centre, haven't got any response from them.

Service representative responded that it might be scratches, but sure it's not. Check the attached photo. I need an answer from Hyundai company.

VIN : MALBMS1BLFM162130

I complain so many time to your email I'd & Ahmed a bad reganal office butto help ther but not helping your head ofc çcccccccccccccc c ccc c c c c c c c c c çcccccccccccccc çcccccccccccccc çcccccccccccccc 6ccccccccvvvh chj jfjfhgcjghf hhfhft ryjhdgjhffy tjdfhhhhfgggfhhyhh hyhhhhhhhffu gyyfffgghhh hhhhhhjjuhj
tejas shah
[protected]
[protected]@yahoo.com

Hi
I own a creta. I have faced issue with its clutch. I was heading towards my destination and in middle of the my way it got stuck and suddenly its clutch was not working. I tried many times but failed then i manully pushed it back and started again. After 1 Km I had the same issue. Immediately i called hyundai service centre and asked them to take it to their centre.
Now they are asking me the my clutch would replace.
I request Hyundai India to take an action on this and assist me here.
Please call [protected]

(Registration number - UP 14 CK 6007 - POOR CAR SERVICE)

I Serviced my Hyundai I20 Elite motor vehicle on 7-Mar-2017 from your dealer MR Hyundai. Unfortunately, the vehicle has not been satisfactory because the problem is still not resolved. I asked them to resolve TWO main problem 1. Car making some noise 2. Engine doing misfiring/ Missing but both the problems are still unresolved even though they charged me for that (Bill attached). More over its now showing some engine problem indicator (Photo Attached) which was not showing before service.

I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved by 12-Mar-2017, I will consider taking further action to resolve the complaint either through the Department of Commerce or through the Consumer courts.

I bought a new hyundai elite I20 on Nov 2014.From Era model I opted for Magna model for an extra expense of rs60, 000(sixty thousand) just for this music system and now that its 2yrs and 2 months old, my Music system has stopped working.They are charging 22000(twenty two thousand)and I have to bear around 9000 for no fault of mine. For this 9000 I can even get a better head unit from the market I suppose and of what quality its is if it cant even last for minimum 5 years(as u use it only while in car). What irritates me the most is the worst showroom experience, no response at all. This hell of experience started right from the day one I booked my car. Worst part is they themselves have signed in the RC book in place of owner signature at the time of registration which irritates me even today. Following them for last 3 days but no response . Its ARASU HYUNDAI in TRICHY . Will never buy a hyundai car hereafter. Worst. Atleast with this showroom. Showroom quality is equally important. Hope this reaches the concerned. By tomorrow if I dont get proper response from showroom then will have to contact HYUNDAI itself. Thank You . Thats KARMA for ditching my SWIFT for I20. Yes I was a proud owner of Maruti SWIFT. I miss my SWIFT.

1) 15 thousand cash back offer was not returned as it was said that offer is not for csd facility 2) 15 thousand govt employee benefit also was not retutned 3) 3year extended warranty is not given as it was assured. 4) colour what was booked not available on the given date 4)through csd 5000 more were charged as it was refunded after long correspondence

I booked elite i20 petrol magna black colour on 17/02/2017..today I visited the dealer showroom n asked about the car they told me that they punched the car on 18/2/2017 but till today it shows pending.i dont understand why is this happening..I gave rs.25000/- booking amount. All I want to know is whyis this delay going on... Its nearly a month now...I want someone to reply me atleast..

Looting of money by nirmal hyundai, noida.
Pocketing money with unfair means by nirmal hyundai noida.

I had take the delivery of creta 1.6vtvt sx+ on 2.2.2017 after payment of following amounts.
Booking of vehicle rs. 25000 through cheque
Payment through rtgs rs. 13, 50, 000
Payment through cheque in personal name of sales executive. Rs. 10, 000 (Kind of cash)
Payment of rs. 6000 cash for which i have not received the invoice so far.
Total amount paid rs. 13, 91, 000.
Delivery of vehicle taken on 2.2.2017, where as i had requested for delivery on 26.1.2017, but was informed that delivery may be taken on 2.2.2017 as the sales executive is busy or is out of station. Hence with no other alternative had take the delivery on 2.2.2017.
After a week while going through the invoices and debit notes given by nirmal hyundai i observed that i was excessively charged with following amount and no service or product or item provided against the same to me.
1. Car care kit rs. 3335
2. Fourth year extended warranty rs. 11270
3. Extra amount charged on account of insurance rs. 1952
These all above extra charged amount through unfair means from me were adjusted against cash payment of rs. 16000 as shown above (Rs. 10000 in personal name and rs. 6000 in cash).
Only after my raising the issue, nirmal hyundai started looking into the matter and after long persuasion they have replied as follows.
1. They do not give any car care kit and informed they will refund the amount.
2. They agreed to give me the fourth year extended warranty which was valid upto 30.11.2020 instead of 1.2.2021 (As delivery taken by me was on 2.2.2017) which i had to refuse as the same was in contradiction to the commitment given by nirmal hyundai.
3. After constant and long persuasion almost on daily basis, i was refunded with extra amount of rs. 1948 charged on account of insurance.
This is to bring to the notice of hyundai motors that had i not raised the issue of extra amount charged to me this money would have been eaten by nirmal hyundai. Can plesae hyndai motors inform me that the dealers so authorised by you are not properly scrutinised (By ethics and integrity) before they are apponited.
Are they allowed to earn the money from the customers by unfair means. Doesn't hyundai motors korea think this will ruine the image of the world wide reupted company.
Please take a call.
Expecting a suitable reply and issue to be resolved from your end.
P. S. If you require any document or any other information please do let me know.

Thanks and regards,
Narinder lalwani,

Dear sir,

This is with reference to a complaint regarding the incompetent people in your Koncept hyudai okhla branch in new delhi

I sent my car for servicing and told the driver who had come for pick up to please tell the supervisor that there was something wrong with the way my car was driving. I explained to him that when I changed my gear and accelerated the car was missing.

The supervisor in about 40 mins called me and said yes I have driven the car but there is nothing wrong. I told him again to check, then he started asking me questions and concluded that there was a problem with the clutch. I asked him a couple of times if he was sure and he convinced me that the problem was with the clutch.

He then gave me an estimate of about 10k to change the same and said he takes guarantee for the same

I then consulted my husband who also spoke to him and told him what the problem was in the car

We decided to listen to the expert(mr anand, the supervisor)and said yes.

The next day I got my car which I drive till him, it missed once and I told my husband. Then I got busy shooting outdoors and my husband spoke to Mr Anand and told him that the problem was re-occurring.

After about 3 days when the car was really Inna bad condition I called up Mr Anand who said don't worry I'll send my technician to check the problem

Once the technician took a test drive with me, told me that ma'am clutch was never the problem. This problem is in lead 4 of the spark plug which he can fix in 5 mins

I was furious because a small problem like this could have been fixed in no time and 10 times cheaper. The clutch was never a problem and did not need to change at all.

After that I had multiple rounds of conversations with Mr Anand and Mr Atul, service manager who kept defending each other saying I'm at fault and I told them the problem and hence the clutch was changed

I want to ask you, If there is a problem with the car and I know the solution then why would I send it to you? I can fix it myself locally. Right?

Hyundai does not have this kind of reputation of making money off its clients and I urge you to look into this problem and be fair to clients who are dealing with incompetence at ur various outlets.

Strict action should be taken against Mr Anand and Mr Atul who also need to be taught some manners on how to talk to clients.

I paid a big bill for a small problem that did not cost even 500 rs

I look forward to a speedy reply from you

Thank you

Damini Krishna