Hyundai Motor India Complaints & Reviews

Please refer My Vehicle No KL 19 G 1529

My Creta Car Free Third Free Service availed on 15 Mar 2017.

But the Dealer not did do it properly. I felt following drawbacks after servicing.

(a) No improvement in Engine performance.

(b) Up normal Engine Noise.

(c) No smoothness while changing the Gear.

(d) Feels that Wheel alignment not done correctly.

(e) Interior cleaning and Glass Cleaning is also not done.

I have already registered a complaint through vide SR Acknowledgement:[protected]. After that one of Representatives called me and offered that they would check the defects and rectified without delay..

Now I lost trust in that dealer because I faced the same problem in F2nd Free service also. So I request you to coordinate with another dealer to check whether the Third Free service was properly done.

Xcent was purchased from modi motor agencies pvt. ltd, vasai road pin : 401208 vide invoice number h[protected] dated 28/02/2017 and vehicle was delivered on 29th march 2017 afternoon. chasis no. mala741dlhm242031; engine no : d3fahm267196.
Next day i. e. 1st day of its running, vehicle brokedown and towed away by modi hyundai service center goregaon (w), mumbai. they could not identify the problem till evening of 30th march but indicated that it is because of non supply of fuel to engine. this is very shocking that vehicle was delivered without proper checking by hyundai.
Car was taken to run in uber and on it's 1st day it broke down resulting in to lot of anguish, loss of business and mental torture.

Need immediate justice from a reputed brand like hyundai

Respected sir/madam,

My name is shaik haseen basha, i approched saboo hyundai to purchase commercial vehicle. The agent who spoke with me is mr. C. Pavan. He said that it is bumper to bumper insurance. I said ok for that and proceeded. I purchased hyundai xcent car in saboo hyundai at tirumalgheery, my vehicle reg no is ts10ua7293, they said they will provide 10000rs accessories but they provided an ordinary seat covers, local mats and body cover., after calling n no. Of times they replaced ordinary seat covers, their service is very poor,...
Recently my car met with an accident, when i claimed my insurance i came to know that the insurance coverage of my car is only 50%... Still now i dint received my edr amount too... What type of service the saboo hyundai is providing to customers? I am very disappointed by their service..
So, please help me...in resolving my edr issue and about my bumper to bumper insurance...

Regards,
Shaik haseen basha,
[protected].

Respected sir/madam,
I am facing very hard by buying the hyundai i20 active in registration no. As01-bx 8938 (Chassis no. Malbm51blgm234128 & engine no. G4lagm980578 due to ac problem. Details are furnished below:
1. After purchasing of the car (Purchase date 30/03/2016), on 27/06/2016 feels that ac cooling was less & the car brought to service centre (Saraighat hyundai, guwahati-781013) & the kept the car for three days (Repair order enclosed). They also said that on trial basis gas refilled.
Few days later, again ac cooling problem created. Due to some domestic problem i could not brought the car to the service centre.
2. Second servicing of the car was done on 12/03/2017 and at that time ac problem noticed to the service centre, but they simply measuring the temperature in the vent dashboard said that ac is okay.
3. I did not accept the ac okay then they asked me for trial run on 14/03/2017. Accordingly i brought the car to the service centre for trial run. Before trial run the probe of the temperature gauge hold inside the dashboard vent. After running approx 10 kms on free road the temp comes to 12.50c & while returns to the service centre the temp increased to 170c. The said trial run was given by authorised driver/mechanic of service centre. They asked me to keep the car also said that they will call while it becomes okay and i did the same (Copy enclosed).
4. After taking the delivery of the car (On 16/03/17 morning), one noisy sound comes from the dashboard. Again the car brought to the service centre 16/03/17 (An) & delivery was given on 17/03/2017.
5. There is no any cooling effect in my car, again the car brought to the service centre on 27/03/2017 and big&highly qualified service engineer of said service centre kept the car for further diagnosis (Copy enclosed). Till now the car is lying in service centre.
Now, i am going to say that is the above mentioned procedure for harassing the customer by the service centre to diagnosis/rectification within warranty period. Is they are waiting for expiry of the warranty? Hope look into the matter seriously.
Thanks a lot.
Customer of hyundai i20 active
(Novneeta deka)
W/o n. C. Deka
Dated: 30/03/2017, jalukbari

I lost my keys of santro car on 18/02/17. Autoweb hyundai 38 rama rd moti ngr n.d. advised me to take my at their workshop for making duplicate keys. Despite several efforts they were failed to execute the job work and escalated the repair cost from 1000/ to 15000/. Several complaint lodged in this connection but company is protecting the culprits. Every documents shall be provided to you if demanded. Invoice no -B[protected] dt. 21/03/17 Durgesh Sawhney [protected]

DSC Hyundai salaigramam Chennai Tamilnadu. In the fallowing service center i have gaved my hyundai Creta for basic service here service is some what satisfactory but not good because while i take my car from service center after finished my servicing the look of car is very nasty fully of hand marks and shades of wiping with dirty cloth..
Dhasboards cleaning is total waste cars floor mat is not cleaned also full interior is very poor in cleaning...

After first service car was delivered on 23rd March by 11 am and I was shocked to find that that the car was delivered with more dust that when it was sent for servicing. there were oil and other stain smudges on the painted and glass areas, fine white and brown dust on the doors and bumpers. Wet mud marks on the lower panel of left rear door, White Pegion droppings still visible on the roof top, door gaps, Under the front Hood no cleaning was done. there was black oil and grease marks all over the visible painted parts. Brown dust in layers on the bottom ends of Wiper and the metal mesh near the hood.I think even the basic air pressure cleaning was not done, forget about water wash. This was brought to the notice of the two staff who delivered the car at my house.

Inside the car, all the plastic parts were wiped with some oil/wax it seems and was shining un-naturally. Why does a one month old car need wax/oil coating of all the plastic parts I wonder.Without proper dusting, vaccume cleaning of dust, the wax/oil coat has been applied and now the residual dust cannot be removed.
I will now be forced to go for steam wash of the insides to remove dust coated wax/oil layer. When I pointed out this, Your caller has no responce..

The service center manager atFPL is more interested in selling other services against payment and is least interested in carrying out the mandatory check list as per standard procedure available for the first Service . No reply from your local service dealer FPPL Hyundai, Chennai as on date.

Dear Sir/Madam
please note that I had buy a Hyundai Xcent S Car and taken delivery in the month of feb 2017 from shreem hyundai Motors in mahalaxmi, mumbai
at the time of delivery dealer has given me only one Remote Key and one manual key,
while one of my friend buy xcent S model and got 2 nos.of Remote key.
please look into the matter and arrage Remote as duplicate key .
Name. MAINA BALOTIA
Mobile No.[protected]

I purchased Hyundai Creta automatic top end diesel on 2nd March 2017. Its bot even been a month and the car is making horrible engine noise from 1st to 3rd gears. The noise is very much audible inside the cabin. Also sometimes there is a squeaking noise in the gearbox. I took the car to service center and they were unable to help or resolve any of my problems. I will never buy a Hyundai nor I would suggest a Hyundai car to anyone.

Customer complaint letter

From,
P. Sundararaj
Sf. No:312/1, sri ram nagar ii street,
Gandhi maa nagar, fci road,
Peelamedu,
Coimbatore-641004
Mob. No: [protected]
E-mail :[protected]@yahoo.in
Date: 24.03.2017

Subject: regarding problem in our car and service center response.

Dear sir /madam,

I would like to bring your attention to an unsatisfactory experience i had at your product and service center (Chandra hyundai, kavundampalayam, coimbatore-641030) this is the fifth mail i have been sending for this problem but no one called me till to date.

On 04.05.2015 i bought i20 active tn37 ck 4000 from chandra hyundai 651, avinashi road, p. N. Palayam, coimbatore 641037. This is not our first car in hyundai, we already have 3 cars
1. Santro tn37ad[protected]
2. Verna tn37cb[protected]
3. E-on tn37ch[protected]

This is our fourth car. Since your product as well as your service was good, i have been your loyal customer for many years. But now i’m unsatisfied with your product and service.

From the beginning there was a problem in car air conditioning and there was a hard vibration in my car. For the past one year moisture is formed in head light during rainy season so the brightness has been reduced. And for past 6 months i’m facing the problem with brake also.
My car is in service station for the last 15 days, till now they have not solved the problems in my car. I have been using my car for my day today business but for the last 15 days due to unavailability of my car i am facing rs 50000 loss every day. Today (24/03/2017) i went to the service station and asked the service manager mr. Suresh kumar about my car he said that he has rectified headlight and ac problem, and they where not able to study the problem in the break, after fifteen days the are saying such irresponsible reply. So, i have decided to purchase a new car from volkswagen tomorrow (25/03/2017), i don’t want the defective product (I20 active) from hyundai, i need the cost of i20active to be returned to me within 24hours, if not i am ready to face the problem legally. Iam very clear in my decision that iam not going to take the car back from service station.

Dear concern,

I am a hyundai car use of I10.

Recently my steering was creating problems and it malfunctioned to the level that i had to get it changed from your dealership in Faridabad, Haryana.

Further again after 6 months of steering replacement, I met with a new problem of malfunctioned MDPS device in my car and your dealer told me that it has to be changed and your EPS is not working.

I was driving on the road with a speed of more than 70 Kms per hour and suddenly it malfunctioned, It was my luck that i slowed down the car safely or I would have met with a major accident due to this.

Shame on the quality of your product, Highly unsatisfied.

My car is just 5 years old and has completed only 50000 kms and i have got my tyres, my battery (twice), my clutch plate, my power steering already changed and MDPS is the new device i have to replace.

Thanks & Regards
Tarun Gupta
House no 1279
Sector-17
Faridabad-121002
Ph[protected]
M - [protected], [protected]

Hi,
My vehicle met with accident on 30th jan & have given my vehicle to sas hynday alambagh lucknow for repairing, the day survey wad done since then body shop manager was pushing us to accept total loss case because he gave estimate of 1.5 lakh (Though total loss case was above 75% of idv) this vehicle is insured (Zero dep) with icici lumbard through hyundai dealership only, then i communicated with insurance company directly & made them agree for repairing after lot of hassle.

I took almost 2 month in vehicle repairing despite so many follow up & personal visit, vehicle was made ready on 18th march, by now i am getting feeling of collusion between insurance company rep & body shop manager because when i went to take possession of vehicle i was asked to pay inr 30000 as a liability which i took up with body shop manager & insurance company then they offered me to pay inr 22067, still i am negotiating with them but all i wan there is to communicate to hyundai that in case any part of car is changed or part which has been billed but now changed then i will keep hyundai responsible for the same
Because now i am getting feel of intentional holding up my car for so long & in case of any part change or duplicate part use, i will take this up with consumer forum & hyundai higher management.
All i want here is to inform incident & in case of any unpleasant situation in future this communication can be referred.

First incidence - Called sales executive and told interested in i10 hyundai car petrol since we dont use enough.
Associate was least bothered to hear my requirement got a diesel car when i asked him the same he says i am sorry i was not the one on phone but recognize it was him. The diff is gear system for dieself reverse gear is located in diff position compared to petroli which even was not explained to me.
The second incidence about seat covers which he states there is no option but when i came back next day the seat executive states we so have options.
The third incidence i exchanged the car at showrrom with i20 asta option high end vtvt where the insurance came to picture which was given free of charge along with some accessories like seat cover but trust me did not explain there was some word like nirlip insurance that is bumper to bumper 0 depreciation.
When i got to know recently when my car met with accident about nirlip i asked saboo owner who said executive should tell it is part of their incentive and executive also states he has told about it.
But i seriously dont think he was serious about it and also told will speak to executive and the future generali insurance people on the same and see what beat can be done but did not see anything spoken to insurance people.
The name of the person who screwed our happiness is Vinod and now his manager also supports him stating the vinod explained about insurance all wrong they cannot play with the lives of customer taking and thinking understanding they were ignorant about the cars and insurance.
The insurance form sent to us does not has sign done by my wife it is written name and cover note was not explained.
When we came to know and asked the agent he says my father who is an elderly person is lying and mocking at him which is a bad behaviour.
I want some action taken and expect call from saboo on the same.
[protected]

Below is the issue that I faced from one of your Dealer (VTJ Hyundai - Kakkanad)

We had an Inquiry about Hyundai Elite I20 Sportz 1.2 Petrol Variant. They were providing me offers and we were discussing on the same. While discussing he said the Cut mat includes the Dicky mat and when we were about to finalize the offer he said that cut mat does not includes Dicky Mat. We asked the representative that "Just now you said that Dicky mat will be included and now you are saying no".

So we lost the credibility of the dealership as we are not at the back of SO CALLED FREEBIE... So we said we will look for some other dealer and get back to them..For that he said "Don't We have any other Work spending time this much time". That too it was so rude.

I was thinking to switch the Dealer only because of the reliability and Credibility of that particular dealer. If he changes the word within minutes of what he said actually how will one trust the dealer.

Please advise your dealers to behave properly with the Customers we are not behind you for your freebies.. If this is the case sure i will not recommend Hyundai to any of my Friends or any one.

Request you to let me know what would be the action taken for my complaint.

For God Sake I saved my Hard Earned Money by opting not to buy your vehicle.

I purchased an Eon car (petrol), in the name of my daughter, in Feb.2015, from Navjivan, Surat. After some time, the car began to give vibrations and noise. During each servicing, it was pointed out to Navjivan, but some how, the problem persisted and gradually increased. Now the condition is that, you feel like driving an old diesel car. I again approached Navjivan, Surat, and their technical person took a test drive, and requested me to leave the car for due check up and repairing. But the problem with the car continued. Navjivan again requested me to leave the car at the service station, for repairing. But this too yielded no results. Then me along with their manager, took a trial on another Eon of 2016 make, which was found to be very smooth. Again he asked me to keep my car for a day, for probable rectification. Evening the car was sent back to me, but the problem in the car has not been solved. It appears that this particular piece(car), has some inherent defect, which looks like beyond any repairs.

I gone to Libra Hyundai for my vehicle service(Hyundai I20) and I have asked them for touch at some places but they told me that paint is not available right now in workshop and you can come after two three days for this purpose and after the days I again went to workshop for touch up and again they told me the same story. I am very surprised to hear all these things from a reputed companies workshop and I feel this mail will help me as well as you to rectify the things at your end.

Regards
Ravi solanki

[protected]

Hello,
I had issue in my I20 car that its getting stop and some other issue also, i went to Express Hyundai sholinallur chennai and they suggested that we can repair the card and cost would be 13000rs same i agreed, as i was going to left Chennai so i request to do it on priority, i came to Mumbai and second day again same issue, i again went to Hyundai service center to get it checked and they mention that again ECU card having issue and then i suggested to replace, i inform to express hyundai Team Ravi about this that job was not done properly and its pure fraud with customer that you not repair the card and i want my money back but i got statement that we cant do anything.

Please help me to get my money back else i am force to go consumer court.

I lost my keys of santro car. Auto web hyundai suggested me to take my car at their workshop for making duplicate keys but sorry to say they failed to execute the work in every corner and inflated the tentative repair cost from 1000/- to 15000/-. Job card also over write by supervisor and payment rs 1810/- recd forcefully for the work which was not done by them. The case pertains to concealing the facts/looting/escalation of cost/misbehaving/changing the documents. Earlier the complaint was lodged on 21/02/17 no matter sorted out. Any information will be submitted to u with evidence at ur want.
Car no dl4cap 8420
Durgesh sawhney
[protected]

I have purchase new eon era plus model on (delivery date) 19/10/2016 from down town motors pvt. Ltd. Chaani octroi baroda

i have seen that my cars both front door repainted & damaged inside of cover & speaker wiring socket cuts etc.
Also i saw that some drill on door speaker fitting area

i have also attached pictures that i taken before accessories fitments

above all damages on my car before delivery taken

i am sure that down town motors has changed parts before delivery & fitment damaged parts in my car.

Retail invoice no h2016355 dated :- 19/10/2016 from down town motors pvt. Ltd. Vadodara gujarat
name as ronakkumar sureshbhai mistry

mo : [protected]

I gave my car i-10 for repairs (due to accident) to Godawari Motors at Moga on 18.02.2017. Despite promise to deliver car after 20 days, till date car has not been repaired. When I visited on 15.03.2017 they told that some parts are not available whereas they were saying that car will be repaired by 11.03.2017. They assured me again to get the car repaired by 19.03.2017 but when contacted telephonically on 20.03.2017, they are still saying that parts are not available and we are not sure how much time it will take. I am serving as Manager in State Bank of India posted at Chandigarh where I need vehicle for commuting from residence to office.

please look into the matter at your end.

Rajeev Kumar Gupta
305-B, Rajinder Estate
Moga-142001
[protected]