Hyundai Motor India Complaints & Reviews

I upgraded my option to Creta SX jus for the one touch power window option. During the pre-sale and test drive period I checked the same with the sales team and they confirmed that Creta SX has One touch power window. But now after delivery of the vehicle, they are saying it's not there and it's Hyundai's fault that Hyundai didn't inform the dealer about this.
I dont wanna know who's fault it is but this is something the sales team promised. Untimely for me the dealer is representing the company and I'm truly disappointed with the whole thing.

Secondly, the dealer did the antiglare film for the windshield which I had to pay 7000 rs, there was two scratches in it and when I noticed and informed them, it took almost a month to get back to me with an update and now they are saying to re do it I have to pay 50% of it. There is no way I'm gonna pay it and I will be filing a complaint in the Consumer court as well.

I totally regret my decision in getting this car and choosing this dealer. I should have gone for Kia or MG.
Truly disappointed and will never recommend to anyone I know.

Colour Fed - पापड़ी पड़ के रंग उतरना

No Service Center ready to take this complain,

as per them its compainy colour - not in any insurance policy

who will care this type of issue

needs urgent revert on this

Colour Fed - पापड़ी पड़ के रंग उतरना

I have booked Hyundai Venue SX model on 05 Feb 2023 at Vantage Motors Hajipur, Bihar through Canteen Stores Department and paid Rs 5000. I have in touch with Mr Amar (Employee of Vantage Motors, Hajipur) and Mrs Amrita (Sales Man, Hajipur) and requested them to deliver the same on 27 Apr 23 and they have promised by them that the same will be delivered. On 24 Mar 23, Vantage Motors, Hijipur has issued my availability certificate that the vehicle is readily available with them, and accordingly I have uploaded the same on CSD Portal and CSD, Ramgarh has issued me Supply for the same. But when send the supply to Vantage Motors they have denied me to deliver the same and intimated me that vehicle has not available with them, even i came to know that my vehicle was not ordered despite token amount deposited by me. I am enclosing availability certificate for your necessary action. Vantage Motors has cheated me and when i contacted customer care Ms Gungun has connected me to Mr Shashi to help in this regard, but it is laughable that Mr has shown aggression and his behaviour was arrogant. As per my experience, his behaviour is not customer friendly. He should apology with the customer, and also send me reason that why the Vantage Motors has cheated with me. I ALREADY LODGED A COMPLAINT NO Complaint No. N[protected] IN THIS REGARD TO HYNDAI CUSTOMER CARE ON TOLL FREE NO BUT MORE THAN 48 HOUSRS ELASPED NO INTIMATION SEND BY HYNDAI MOTORS, IT IS A VERY AND HORRABLE FOR ME THAT HOW SUCH INTERNATIONAL BRAND MADE A FRAUD WITH ME.

I have given my Vehicle No.TN66A5050 at your authorised dealer M/S Chandra Hyundai, Avanashi Road, Coimbatore, Tamilnadu for repairing ECM in Mar 2023. The dealer repaired the ECM and informed to replace the Wire Assembly(Part No.912911j200). However the parts are not reached to Chandra Hyundai till now. It is surprised that Hyundai wants to wait the customer for one month to repair the vehicle?

This is a second time we are facing this issue. There was undue delay last time also for replacing new ECM. The new ECM failed within two years which is reflecting quality of the product delivered to the customer.

We strongly admit that as a customer I should not choose Hyundai cars due to service issue on account of parts not provided by Hyundai.

Kindly understand that success of any company is based on the customer satisfaction specially post sales which is focused by Tata and Maruti. However there is no priority given by Hyundai for their customer post sales which is reflecting in this repeated incidents.

Provide the commitment date to deliver the vehicle since I have planned to sale my car and move to Tata or Maruti.

Mohit Rajput
1:55 PM (37 minutes ago)
to crsales, dpmhyundai.gm, rawplhyundai, rawplhyundaibodyshop, crservice, cr, secretarial, hpromise, surajyashwantbharti, group

Dear Sir/Madam,

With great regret, This is to inform you that I am Mohit. I want to state that recently I purchased a car from your dealership DPM Hyundai Dehradun [model number: 2023, date of purchase: 28/2/2023, UP 14 MT 1647].

DPM Hyundai Dehradun (Haridwar Bye Pass DDPM, tower Road, Ajabpur Khurd, Dehradun, Uttarakhand 248001) provide me insurance from the local vendor which is useless for me, My Vehicle got an accident and I am struggling to repair my car.

As I purchased a vehicle from Hyundai I assumed I received everything from Hyundai officials like one of the very important part insurance but I was scammed by my showroom DPM Hyundai Dehradun. They insured my car outside and I am facing the problem to repair my car.

Now I am at Rajendra Hyundai Etawah (Takiya Azad Gaan, Etawah, Uttar Pradesh - 206001) to repair my vehicle but they are not providing me the good services I am here since last 1 month still, they are not started to work on my car.

As my car is under warranty, one of your associates said that the car will be repaired without paying anything and will be delivered to me in 4 – 5 business days. This is really problematic for me to use such a vehicle as I can face an accident in this.

I hope you are getting my problem and will do your best to solve it as soon as possible. I hope to get good service from you. Your cooperation and support is highly appreciated. If you have any queries regarding the same then kindly contact me through my contact details mentioned below.

I look forward to settling this matter amicably. If, however, the matter is not satisfactory, I will consider taking further action to resolve the complaint either through Consumer Protection or through the courts.
Thank you so much.

Name: Mohit Rajput
Mobile No.: [protected]

RES SIR
I am having a venue car . The mileage of my car is too much poor. I used my car in local city area .I checked my car in service center sawan hyundai panipat an drahul hyundai karnal but no solution is given, they checked the car mileage on highway . it comes normal on highway but the issue raises when i drive in local city area the mileage come to 8 km /litre . i am very disappointed with the car .No service cente takes the matter seriously . They dont want to understand the problem . I want my vehicle to be checked properly and kindly gives me the proper solution .

Mob no - [protected]
Name - Sachin Gupta
email- [protected]@gmail.com
car - Venue 2022 model

Dear sir,
My wife is owner of Hyundai Eon for last 10years and always does service regularly at Popular service centre in Tripunithura, Ernakulam Ernakulam, Kochi, Kerala.
On 16th when she started the car it gave burning smell and smell of LPG outside and inside the car.
As it was Sunday very next day we called popular service centre for fixing the complaint. Issue started when they told me the complaint was from LPG vaporizer which cost 58400rupees, i was really taken back. When I called other centres outside it was only 5000Rs. hence I took my car back without service.
i am pretty sure there is some mistakes, and I humbly request Hyundai to take necessary action to get my problem resolved and fix my car with reasonable price.
Eagerly awaiting a response from your side.

Thanking you
Dr.Abhilash

I had made payment on 23 March 2023 for Hyundai creta full payment but till date I haven't received the car while purchasing I was promised the car within a week ...please suggest

Hello Hyundai Team,
Hope you are doing well.
I would like to bring your attention to a serious issue in my Alcazar Signature 7T Automatic Diesel - KA03NL2932.
We are getting a mileage in the range of 4Km/liter to 8 Km/liter. Hyundai representatives locally have done all they can, but the issue cannot be fixed. I need a strategic/ permanent solution to this issue (if possible).

My car is about a year old, fully serviced at Hyundai. All instance oil and proposed changes by Hyundai were done on time.

Symptom of the issue:-
1. In low speed and high power, car instant mileage shows in the range of 10-12 Km/l appx.
2. At medium speed, the instant mileage shows in the range of 5-10 Km/l appx.
3. In optimal speed i.e. about 50 Km/h to 70 Km/h - the mileage shows around 1-5 Km/l.

The above should be reversed i.e in most optimal conditions, the mileage should be at its BEST, but unfortunately If i travel long i.e on any highway I get 2 Km/l to 5 Km/l mileage.

I have reported the issue on -
1. 27th March'23 - wherein the car was taken for 5 hours and I was told cluster update was done and, I was asked to test mileage now.
RESULT - NO mileage improvement.

2. I approached the outer ring road - Bellandur branch, I was heard and responded well to my queries, but after 1 day of car checkup I was told the milega test can only be done on weekends. i.e. next appointment i got was for 8th April'/23.
After one day of car at service stations and some checks done, written report yet to be received, the output is -
RESULT - NO mileage improvement.

3. On the inspection report I was clearly mentioned - NOT satisfied with the service and final output.
I am told that the car is all electronic and all automated reports show no issue, hence nothing can be done. I am awaiting a PERMANENT solution to the problem.

A.) If the issue is with the speedometer showing WRONG MILEAGE - Please fix it.
B.) If the issue is with any part in the car, which is causing fuel wastage & VERY POOR performance - Please fix the necessary parts and fix the issue permanently & we need compensation for the fuel being wasted in-interim.
C.) If the issue cannot be fixed. Please please tell me - this CANNOT be fixed, so that I can give this car in charity to Hyundai OR leave this at the Hyundai showroom as a unique showpiece.

The above options have to be TIME BOUND.
Please stop testing the patience of loyal Hyundai customers.

Looking forward NOT to go to- Hyundai mileage reimbursement, Hyundai mpg reimbursement, Aoc or acute claims.
I simply need the issue fixed or the model replaced ASAP!

Feel free to reach me for -
1. Car video taken on long drive, just after fresh fuel filled in, and the car gave 3.8 Kmpl mileage.
2. Car long video taken during mileage test with Hyundai SPOC, this was a fun filled drive, wherein Hyundai spoc told the car gives 16.x mileage.
3. Car form wherein I showed extreme dis-satisfaction on the issue resolution at the car service center, I am sure this feedback form will never reach Hyundai.
4. Please check the history and service reports of my car for more details.

Thanks,
Gagan Dhingra
+91-9739.037.037

Dear Sir,
I have given my Car I 20 Magna 2015 model reg. no. RJ27CE4068 for painting work as its color was peeling off automatically, showroom also it accepted the car about 20 days before, today when they return it (home delivery) and as I was out of the town my father took the delivery and we paid money Rs 8400-/ about 20 mins later my father decided to drive the car at that moment he found a large crack across the wind screen glass...

I have given my car to palanpur riya hyundai for front glass change and body works and repair, service people has not painted properly and spread paint around other parts and body, not clean properly and leftover broken glass peace.

I have given my car to palanpur riya hyundai for front glass change and body repair, service people has not painted properly and not fitted part properly and spread paint around and other parts also and not clean the car properly, they leftover broken glass peace and paint.

@HyundaiIndia @[protected]@lakshmihyundai2
This is in regards to complaint no 1-[protected] against incorrect kms updation in PSM at Lakshmi Hyundai Service center, yosufguda, Hyderabad- They have entered wrong odometer reading multiple times in a row, and when requested for a correction i haven’t got a resolution . This is causing me wider impact in selling my car as sources are not agreeing for the wrong data been provided . Now reselling of my car has been struck due to this.

My Alcazar was stolen by theives parked in front of my house on 3.30Am 10th April 2023. I did not get any notification on bluelink, no alarm. No update on status, nothing. They broke the window glass and took away the car easily.

This BlueLink was so poor and of no use at all.

I feel cheated by Hyundai and its customer service.
I lost my Car valued around 18 lacs.

No support from customer care also.

I have contacted the Blulink customer service with ([protected]) for immediate assistance for tracking of my stolen vehicle on 10th April.

The executive did not help me and instead started explaing the process and documents needed. I provided the details on call itself, I am the owner, provided the registed mobile number, email and RC also. Also told that I am lodgning the FIR and can provide it as soon as I get the copy from Police. I did not get any support and I lost my vehicle (Alcazar- Prestige 7S). No tracing could be done, it was taken away by theives at 3.30am early morning as per CCTV footage.

Very irresponsible and careless service, the execuitve should be held accountable for my loss (18Lacs).

I have booked a brand new hyundai venue s+ diesel in January and they give time period of 3 months. Today is April there is no call pr any update about the car.
I request you to deliver my new car.
They say it takes more time but it already 3 months

Dear Sir/Madam,
I have been receiving calls from Hyundai for last one month and they repeatedly call me to bother. I requested them almost ten times but they did not pay heed to my request and keep chasing. I am frustrated and exhausted completely and it's going off my head. Please impose a heavy penalty on them so that they could learn a lesson as it is mental harassment.
I have enclosed the screen shots of their calls with dates.

Dear Sir,

I approached your reputed company Paul Hyundai Khanna (Punjab) on 31st Jan 2023 for buying a second hand good condition car. Then your staff at Paul Hyundai suggested I go to H Promise for a second hand car as H promise is Hyundai authorized for exchange & selling of old car’s . I approached your executive Mr.Jaspreet Singh who is Manager at your H Promise, He showed me Grand I 10 Top Model (2015 Model) pertaining to PB23S7416 as registration number & Promised me that the vehicle has no problem either in Engine or in any other part.

Unfortunately, the vehicle has not been satisfactory (Engine failure, Oil Consumption more, Air condition not working & many more problems have started arising). I approached your team several times & told them that at the time of sale you granted that the Engine is ok & offered a cup of tea also, now that you have sold the defected vehicle to me & you are not listening to me & your staff is running away from the responsibilities, not listening to my problem.

I have taken an expensive Loan on the car & I am paying heavy EMI every Month. Outside mechanic after inspecting the problem said that the full engine would be repaired & estimated cost of repair is 50, 000/- rupees. Your staff should have intimated me faithfully before selling the vehicle, that there is engine problem, AC problem, etc.

Your H Promise team has kept me in darkness.

Sir, I look forward to settling this matter amicably. If however the matter is not satisfactorily resolved by 31st March 2023, I will consider taking further action to resolve the complaint either through consumer protection or through the courts.

Thanks & Regards

Avneet Tandon

Khanna
[protected]

Sir,
The matter of concern is that altough my tyre tread is good enough in condition, the tyre becomes unserviceable. The tyre usabilty life is less than 4 years. I have bought new creta from authorised dealer in february, 2019.
Other data are as below:-
(1) The use date:- 27th February, 2019
(2) Tyre becomes unserviceable: 14th February, 2023
(3)Tyre tread is good enogh in condition.
The detailed photopgraphs of tyre tread and tyre conditions and insurance, which has taken from Hyundai are attached herewith.