Hyundai Motor India Complaints & Reviews

I have given my car to palanpur riya hyundai for front glass change and body works and repair, service people has not painted properly and spread paint around other parts and body, not clean properly and leftover broken glass peace.

I have given my car to palanpur riya hyundai for front glass change and body repair, service people has not painted properly and not fitted part properly and spread paint around and other parts also and not clean the car properly, they leftover broken glass peace and paint.

@HyundaiIndia @[protected]@lakshmihyundai2
This is in regards to complaint no 1-[protected] against incorrect kms updation in PSM at Lakshmi Hyundai Service center, yosufguda, Hyderabad- They have entered wrong odometer reading multiple times in a row, and when requested for a correction i haven’t got a resolution . This is causing me wider impact in selling my car as sources are not agreeing for the wrong data been provided . Now reselling of my car has been struck due to this.

My Alcazar was stolen by theives parked in front of my house on 3.30Am 10th April 2023. I did not get any notification on bluelink, no alarm. No update on status, nothing. They broke the window glass and took away the car easily.

This BlueLink was so poor and of no use at all.

I feel cheated by Hyundai and its customer service.
I lost my Car valued around 18 lacs.

No support from customer care also.

I have contacted the Blulink customer service with ([protected]) for immediate assistance for tracking of my stolen vehicle on 10th April.

The executive did not help me and instead started explaing the process and documents needed. I provided the details on call itself, I am the owner, provided the registed mobile number, email and RC also. Also told that I am lodgning the FIR and can provide it as soon as I get the copy from Police. I did not get any support and I lost my vehicle (Alcazar- Prestige 7S). No tracing could be done, it was taken away by theives at 3.30am early morning as per CCTV footage.

Very irresponsible and careless service, the execuitve should be held accountable for my loss (18Lacs).

I have booked a brand new hyundai venue s+ diesel in January and they give time period of 3 months. Today is April there is no call pr any update about the car.
I request you to deliver my new car.
They say it takes more time but it already 3 months

Dear Sir/Madam,
I have been receiving calls from Hyundai for last one month and they repeatedly call me to bother. I requested them almost ten times but they did not pay heed to my request and keep chasing. I am frustrated and exhausted completely and it's going off my head. Please impose a heavy penalty on them so that they could learn a lesson as it is mental harassment.
I have enclosed the screen shots of their calls with dates.

Dear Sir,

I approached your reputed company Paul Hyundai Khanna (Punjab) on 31st Jan 2023 for buying a second hand good condition car. Then your staff at Paul Hyundai suggested I go to H Promise for a second hand car as H promise is Hyundai authorized for exchange & selling of old car’s . I approached your executive Mr.Jaspreet Singh who is Manager at your H Promise, He showed me Grand I 10 Top Model (2015 Model) pertaining to PB23S7416 as registration number & Promised me that the vehicle has no problem either in Engine or in any other part.

Unfortunately, the vehicle has not been satisfactory (Engine failure, Oil Consumption more, Air condition not working & many more problems have started arising). I approached your team several times & told them that at the time of sale you granted that the Engine is ok & offered a cup of tea also, now that you have sold the defected vehicle to me & you are not listening to me & your staff is running away from the responsibilities, not listening to my problem.

I have taken an expensive Loan on the car & I am paying heavy EMI every Month. Outside mechanic after inspecting the problem said that the full engine would be repaired & estimated cost of repair is 50, 000/- rupees. Your staff should have intimated me faithfully before selling the vehicle, that there is engine problem, AC problem, etc.

Your H Promise team has kept me in darkness.

Sir, I look forward to settling this matter amicably. If however the matter is not satisfactorily resolved by 31st March 2023, I will consider taking further action to resolve the complaint either through consumer protection or through the courts.

Thanks & Regards

Avneet Tandon

Khanna
[protected]

Sir,
The matter of concern is that altough my tyre tread is good enough in condition, the tyre becomes unserviceable. The tyre usabilty life is less than 4 years. I have bought new creta from authorised dealer in february, 2019.
Other data are as below:-
(1) The use date:- 27th February, 2019
(2) Tyre becomes unserviceable: 14th February, 2023
(3)Tyre tread is good enogh in condition.
The detailed photopgraphs of tyre tread and tyre conditions and insurance, which has taken from Hyundai are attached herewith.

I purchased my car in Jan'2023 where blue Hyundai, Bangalore recommended Future generali insurance saying that they have tie up with Hyundai and there won't be and disruption during claims. Recently my car met with an accident on 4th March and I have given my car for service on 8th March, till date the claim isn't approved and vehicle is not ready.

This Insurance operates against our police department rules and expects document which is not provided by Police department.

I have to transfer my car HR55W6087 CHASSIS NO. MALA741CLFM149554*L WHICH REGISTERED IN GURGAON HARYANA NOW I AM SHIFTED TO BIHAR PATNA, DTO PATNA WANTS INVOICE FOR RE REGISTRATION PROCESS AND ORIGINAL IS LOST PLEASE MAIL MY INVOICE TO MY EMAIL ID [protected]@gmail.com
from santosh yadav to hyundai motors india

The paint is coming off from our car, this appears to be manufacturing defect. The service centre requested full money from the customer for the paint.
My dad has tried to file so many complaints but he is not being entertained by anyone. Its been 7-8 years of him trying to get in contact with someone. This is highly disappointing and we would like this issue to be rectified immediately with your help and support.

Email : [protected]@hotmail.co.uk
Mob [protected]

My insurance renewal expired due to the delay in process and coordination between dwaraka hyundai and liberty insurance As a result customer has to face the blunt.

TO,
THE MD/CEO,
HYUNDAI INDIA LIMITED.

SUBJECT---REPLACEMENT OF DEFECTIVE H/B CAR “CRETA” MODEL 2022.

RESPECTED SIR,
With very due respect beg to request you to replace my car because there is no remedy left. Your technicians are not able to fix the fault in the car. The running of the car is not satisfactory in any way, replacement of the car has become necessary and inevitable so that the trust can be maintained. The car has been made a practical lab by your technicians since inception, and the solution to the problem is not traced it seems not possible. It is unfair to mislead us by finding various kinds o[censored]nnecessary excuses. The car has been parked in your workshop for most of the time from the date of purchase till date. It is your responsibility to maintain my faith. That's why please change the car. kindly refer my previous complaints and requests too.

A-----Details of H/B CAR MODEL 2022 CRETA

1. DATE OF PURCHASE / DELIERY[protected].
2. REGISTRATION NO. UP80GJ3726.
3. VIN MALAPA 813 LNM 400850.
3. DEALER ARVIND YUNDAI AGRA UTTAR PRADESH INDIA.
4. VEHICLE METER READING 4800 KMS ONLY.
5. OWNER –PRADEEP KUMAR MOBILE NO. [protected] ALTERNATE [protected].

B------CAR PARKED IN HYUNDAI WORKSHOPS SINCE DATE OF DELIVERY as below

1. ON[protected] AT HYUNAI ARVIND VEHICLES PVT LTD. AGRA FOR PARKING CENSOR WERE NOT WORKING INVOICE NO. N3259G[protected] DATED[protected].
2. ON[protected] WIRING REPLACED FOR CENSORS VIDE INVOICE NO. N3259G[protected] DATED[protected].
3. ON[protected] AGAIN CENSOR WIRING NOT WORKING CAR PARKED AT HYUDAI ARVIND VEHICLE PVT LTD AGRA ON[protected].
4. CAR RECEIVED AFTER A LONG DURATION AT WORK SHOP ON[protected] PART. INVOICE NO. N3259G[protected] LABOUR INVOICE NO N3259 G[protected] DATED[protected].
5. ON[protected] AT ETAH AGRA ROAD ETAH UTTAR PRADESH VEHICLE SUDDENLY. STOPPED, CAR DEPOSITED AT RAJENDRA HYUNDAI FIROZABAD FOR FURTHER CHECKING
6. CAR DESPATCHED TO ETAWA.H FOR FURTHER REPAIRS ON[protected].
7. CAR RETURNED BACK FROM ETAWAH ON[protected] AFTER REPAIR.
8. CAR HANDED OVER TO ME ON[protected] AFTERNOON ON PAYMENT OF Rs.2940.00 TO RAJENDRA HYUNDAI FIROZABAD.
9. CAR MOVED ABOUT 15 KMS FROM FIROZABAD TOWRDS EAST TO SHIKOHABAD AND AGAIN SAME FAULT ARISED.
10. CAR AGAIN COLLECTED BY RAJENDRA HYUNDAI FIROZABAD LATE EVENING OF[protected] AND SENT TO ETAWAH WORKSHOP AGAIN AND STILL IN WORKSHOP.

Kindly, intimate to me by any means expeditiously. With due regards,
COPY TO: SRI ANIL BISHNOI / SRI AASIM ANSARI / SRI RAJAN SINGH

D/[protected] YOUURS FAITHFULLY,
PRADIP KUMAR
OWNER, MOBILE NO. [protected]
alternate [protected]

Sir, Today's i went to your divine Hundai for servicing of my vehicle vapi at Gujarat . We see after payments of bill some scratches in right side of bumper near main light. I have raised this issue for your representative. But he is not agree for this. I request to your representative to see your cc camera. It is your fault. But your representative with main person behaviour talked to me loudly. His behaviour like a king. Really i am very surprised. Sir plz see my issue .
Mob-[protected]

TO,
THE MD/CEO,
HYUNDAI INDIA LIMITED.

SUBJECT---REPLACEMENT OF DEFECTIVE H/B CAR “CRETA” MODEL 2022.

RESPECTED SIR,
With very due respect beg to request you to replace my car because there is no remedy left. Your technicians are not able to fix the fault in the car. The running of the car is not satisfactory in any way, replacement of the car has become necessary and inevitable so that the trust can be maintained. The car has been made a practical lab by your technicians since inception, and the solution to the problem is not traced it seems not possible. It is unfair to mislead us by finding various kinds o[censored]nnecessary excuses. The car has been parked in your workshop for most of the time from the date of purchase till date. It is your responsibility to maintain my faith. That's why please change the car. kindly refer my previous complaints and requests too.

A-----Details of H/B CAR MODEL 2022 CRETA

1. DATE OF PURCHASE / DELIERY[protected].
2. REGISTRATION NO. UP80GJ3726.
3. VIN MALAPA 813 LNM 400850.
3. DEALER ARVIND YUNDAI AGRA UTTAR PRADESH INDIA.
4. VEHICLE METER READING 4800 KMS ONLY.
5. OWNER –PRADEEP KUMAR MOBILE NO. [protected] ALTERNATE [protected].

B------CAR PARKED IN HYUNDAI WORKSHOPS SINCE DATE OF DELIVERY as below

1. ON[protected] AT HYUNAI ARVIND VEHICLES PVT LTD. AGRA FOR PARKING CENSOR WERE NOT WORKING INVOICE NO. N3259G[protected] DATED[protected].
2. ON[protected] WIRING REPLACED FOR CENSORS VIDE INVOICE NO. N3259G[protected] DATED[protected].
3. ON[protected] AGAIN CENSOR WIRING NOT WORKING CAR PARKED AT HYUDAI ARVIND VEHICLE PVT LTD AGRA ON[protected].
4. CAR RECEIVED AFTER A LONG DURATION AT WORK SHOP ON[protected] PART. INVOICE NO. N3259G[protected] LABOUR INVOICE NO N3259 G[protected] DATED[protected].
5. ON[protected] AT ETAH AGRA ROAD ETAH UTTAR PRADESH VEHICLE SUDDENLY. STOPPED, CAR DEPOSITED AT RAJENDRA HYUNDAI FIROZABAD FOR FURTHER CHECKING
6. CAR DESPATCHED TO ETAWA.H FOR FURTHER REPAIRS ON[protected].
7. CAR RETURNED BACK FROM ETAWAH ON[protected] AFTER REPAIR.
8. CAR HANDED OVER TO ME ON[protected] AFTERNOON ON PAYMENT OF Rs.2940.00 TO RAJENDRA HYUNDAI FIROZABAD.
9. CAR MOVED ABOUT 15 KMS FROM FIROZABAD TOWRDS EAST TO SHIKOHABAD AND AGAIN SAME FAULT ARISED.
10. CAR AGAIN COLLECTED BY RAJENDRA HYUNDAI FIROZABAD LATE EVENING OF[protected] AND SENT TO ETAWAH WORKSHOP AGAIN AND STILL IN WORKSHOP.

Kindly, intimate to me by any means expeditiously. With due regards,
COPY TO: SRI ANIL BISHNOI / SRI AASIM ANSARI / SRI RAJAN SINGH

D/[protected] YOUURS FAITHFULLY,
PRADIP KUMAR
OWNER, MOBILE NO. [protected]

Ihave perchase santafe 2011 has gear shifting problem i have replaced clutch plate pressure plate internal cylinder but till have facing the same

Hi team

Car Details:
[protected]
Model: Hyundai Creta SX CRDI AT 1.6
Manufacturing Date: March 2019
Date of Purchase: 10 April 2019
Km Driven: 42515 kms
City: Chennai, Tamilnadu

Issue Description:
[protected]------

AC in the car suddenly wasn't giving sufficient cooling. There are no failure alarms in the console. When I took the car to Service in Hyundai Motor Plaza, Alandur Chennai, Service advisor took the car for a review and he checked and suggested that there is a cooling filament/Condenser failure in the car and it got to be replaced. He also said that this is prone in such models due to the thin model of the filaments used in the car. The part got covered in the Extended warranty which I have purchased, however the overall replacement service charges are quoted around 6000 INR approximately.

Why Should I pay the service cost for the poor quality of the material used by the manufacturer which has to be replaced with in 4 years of purchase of the car. If Hyundai knows there is a quality issue in such parts, those items should have been recalled and replaced with free of cost. I have used a smaller model car from Hyundai[Getz prime Crdi. ] which has no such issues faced even when drove for 12 years approx 125000 kms. Now raises the credibility issue with the manufacturer and the quality of products used in the vehicle.

I kindly request you to look into this matter, thanks!

Best regards,
Manjunath

We have a Hyundai i20 car having VIN MALBK511VMM091397 and Reg. No. MH43BY3196. The vehicle was purchased in August 2021 and has barely run for 3100 kms. Whenever, the car is used for more than 2 hours, it gets overheated and breaks down. We had complained this to the service centre of Arsh Hyundai Chembur in September 2022, and they informed us that the issue is resolved. However, yesterday, i.e 20th February 2023, the car broke down once again at Saki Naka & we had to ask the towing service to take it to the nearby Sai Auto Hyundai service station at Powai. We are informed that the fuel pump gets overheated. However, it is not known why the company does not replace the faulty part and why are we made to suffer ?

On 19th feb 2023, my Creta DCT SXO 1.4 DCT stopped running after few seconds vibration on steering!!!
it was complete failure of all function. on busy road of NCR around 4.30pm while we were going for one family trip on Sunday!
as it failed to start and entire electronics was not responding it was compete failure and my car was on middle lane of busy road of NCR. we can not even mover car a single inch due to auto bracking system was active and steering was jam.
it was time to move out of car and give signals to coming traffic to move forward without honking behind my car!!!
after struggling for hours time and managing traffic, few cops came to rescue and helped by signaling traffic to mover forwards without honking and stopped near breakdown vehicle. RSA team took longer then hours time to send one person on two wheels near my CRETA. which is just 12 months 10 days old.
He was young and dynamic and immediate told that its a common problem of Hyundai All automatic vehicles and I can not do anything. yet toing rescue vehicles not dispatched by RSA and we were struggling on mid of the road lane of busy NCR. to my repeated request he help to shift car in N shift gear and with the help of traffic cords and other near by labor we shifted car to few meter forcing manually to keep car out of road. Fortunately, it was actually a Bus stop having extra length.
with the help of RSA we managed to Tow car using belt and we not gong to search near by Hyundai Dealer as yet RSA rescue crate did not reached our location. we managed to drop car to Triumph Hyundai workshop with the help of workshop manager at around 6.15 pm since late evening of Sunday, it is at workshop and they are struggling to get required spare parts to isolate the problem. it has been informed to me that fuel pump has failed !!!
its just 12 months and 10 days old care. used approx. 14xxx kms and fuel pump malfunction and or may be some other malfunction in CRETA 1.4 DCT started. which is flagship model of Hyundai CRETA.
i am posting this for the benefit of all CREAT 1.4 DCT SXO owners' knowledge.
As Monday whole day, workshop team tried to stimulate the issue in car!!! and finally agreed to replace the fuel pump motor. yet is has been ordered and would take one day to get delivery at workshop.
I am waiting for the further information from workshop as of on today 21st feb 23 it is still at workshop.