Hyundai Motor India Complaints & Reviews

Hi,

I have purchased Hyundai Elite I20 Sportz model on December 30th 2016. From the day I have purchased the car, I am facing lot off issues in getting the refundable cheques from the showroom. Also I have not got the car accessories at the time of delivery. After fighting up with the sales incharge (Rama Kishore) multiple times and following up with the showroom I have got the accessories after 15 days of car delivery.

Also I along with my family(including 3 years kid) have waited for almost 8 hrs in your Jubilee Hills Talwar Hyundai showroom to take the car delivery.

Now I am fighting again with RamaKishore and Sudheer Reddy (ShowroomManager) from the past 1 month to get another cheque of around 4800/- which I have paid as booking fees at the time booking.

Can you please take against them and followup on the issue and refund my balance cheque immediately.

I have booked creta car a/t black on 18.01.2017 in the name of vijay pal yadav at superon hyundai (Address: plot no.106, sector 37, near hero honda chowk, gurugram, haryana 122001) they have given me the delivery dates 1st feb then 5th feb then 10th feb then 15th feb despite all the delay there is no clarity when will the car come, they have promised me to give the delivery within one month of booking and this coming 18th it will complete 1 month from the booking date and still i don't know the status of my delivery.
Whenever i go to the showroom or call them, they just say it is in the transit, we don't know exactly where it is and we cant say when it will come.
This is not a way to treat your customer, kindly look into the matter and resolve my problem

I am very sorry to inform you the bad service after sales and very bad & rude behavior of Mr Kaushik (Manager), He has spoken so rudely and in so bad manner, which i never expected.
I have taken delivery of creta car on 6.12.17 and the sales executive Mr Arun assured me to deliver the number plate by two days. When I did not get even after 9 days and decided to inform to his seniors
I contacted manager in the morning at 10.34 and informed about this and he told the concerned person will call in 10 minutes, and the number plate will be delivered in some time.
No one has contacted me till 4pm and I contacted Mr Kaushik and he speaks so rudely and in a very bad manner and I was shocked and I never expected that person at such high post can speak in such a bad manner.
I am very much disappointed,
Aashok Sethh
[protected]
[protected]@medhaint.com

I have made paid service in Bengal Hyundai, Chinsurah, Dist. Hooghly, W.B. on 30/09/2016 on good faith. On 23/12/16 noticed rear tyre (Apollo) was missing and the same replace with Bridgestone and for that unable to filling air. In this connection, contacted them but politely refused to take up the issue. After that sent e-mail to Hyundai Motor India with copy to Bengal Hyundai offices too wherein myself requested them to find the fact and compensate the amount which I lost. But till date no official reply received from any one of them. Please help me. Thanks.
P. K. Sar (Vehicle Reg. No. WB18C 8999)
Baidyabati, Dist. Hooghly, WB-712222
Mobile No. [protected]

Sir,
Recently I had bought a G I 10 car in lieu of my old car which was also Santro. However the old car was not on my name therefore it took few more days to to take NOC. But I was told by sale executive to pay amount for the insurance. Whereas insurance is being offered free by Hundai . I would like to know shall pay for insurance money or not ?..

Dear Sir
We have TWO Creta AUtomatic with us In GFI Logistics, One Creta No-DL 7CT 9048 was sent to SAMARA HYUNDAI patparganj Delhi, from my Residence G-367, First Floor, Preet Vihar, Delhi, on Saturday (11th Feb 2017) and Today in the Morning the Car never started had an Urgent meeting so had to take a CAB to office, this matter was reported to Samara People and they came and after some time said that the Car Had a memory Loss, They started it but My Concern is that If this happens on the road somewhere as I travel a lot on Highways then what will happen and who will give me Assurance that it will not happen Again and what was the reason behind this,
Best Regards
Rajiv Jetley
Director
GFI Logistics Pvt Ltd

Respected sir/mam,

This is to inform you that i am very disappointed with the service of hundyai. And i really would not recommend anybody to buy hundyai now .

Few days back i gave my creta for service which was just supposed to be regular service and no changing of any parts . Though few parts of the cars were changed without prior permission of me (the owner) of the car. The bill came out to be 16, 000 rs which is an amount which was never expected.
I would like to complain regarding the same and would like the authority to apologize and pay me back the amount.
Kind heartedly co-operate with me regarding and bring a solution and conclude the scenario

Thankyou
Krunal bhatt

[protected]

I have run my xcent about 60000.00 and done services approx 7 times and last more than one n half year logged complain about my ac non working and hundai rudrpaur repair it as normal routine. ita workEd some few days than again come back on it previous working. it's not taking command of ac of variant temperature.

I COMPLAINT IN PAST AND NOW CURRENTLY THAT IT IS MANUFACTURE FAULT BUT NOBODY TAKING IT SERIOUSLY.

MY EXPERIENCE IS TOO MUCH HORRIBLE WITH HUNDAI AND I WILL NEVER RECOMMEND ANYBODY TO PURCHASE HUNDAI VEHICLE BECAUSE THEY ARE NOT TAKING CARE OF THEIR USERS.

Dear sir,
This is to bring to kind notice that i have purchase Grandi10 magna silver from charisma hyundai chd.on 9 Feb2017.in the name of Tarunika D/o Dhruve kumar bearing chassis no.MALA851CLGM571811
It is very regreat to say that while i was going toward U.P from chandigarh along with my family suddenly there was noise in engine cabin and vehicle finaly breakdown at 10 pm.on 10 Feb2017.it become very odd situation as i was along with my family suffer full night i also called ur road assistance service they came at spot after 4 hour bring my vehicle nearest authorized dealer i.e. Khanna hyundai and i came to know my vehicle engine damaged.
So this is my request to that i dont want any kind of repairing and all only want change my vehicle because my vehicle is only one day old and this is to inform you that also this vehicle was purchased for marriage gift purposed and marriage date is 15 Feb2017 so we have only 4days .
So kindly put your leg into my shoes and kindly do the needfull.

This mail already sent 3 time to hyundai but no one can responce or any further action on my complain

Above contract is not being serviced after 2 services.The W/S & toll free nos.are not responding or switched off. Twice in last 15 days I was informed to contact after 10 days.
On visiting the W/S at Chandivali.
Today I was shocked to know that W/S is closed permanently .Unable to get feedback.respond urgently. What will happen to the advance money paid for which a receipt is issued by
Global Gallarie. Either u should refund 50% of the amount or authorize your other W/S to complete the contract by completing o balance 2 service .

Totally I have paid Rs.8400/- as advance on 4.6.16. I am afraid validity will expire for no fault of mine.

Revvert back urgently by Phone and email.

Details:
Service Provider: Global Gallarie Chandivali, Hyundai Dealer
Service: Annual Maintainence Contract 150

I even contacted Parent Company Hyundai India on this and always a commputerized reply would come as we have registered your feedback. No action has also been taken by the parent company also and not bothered about customer grievance

I have sent email to this id of the parent company
[protected]@hmil.net

Gadima problem hoi to pan aapna shiv hunday rajkot vala e gadi jovani na padi. E loko fon kari ne bolave to pan na pade. Car problem hoi to pan solve na thai . gadina front tyre khubj utare chhe. Puncher j pade chhe. New gadina tyer aatla badha utre e kem Chale.
Have aapni car laine hu khubj taklif anubhavu chhu. Me bhul kari aa gadi laine. And Mara friend ne pan bhul karavi gadi levdavine

Dealership of moga punjab is so cheap. They doesn't mean that how deal with their customers.. They committed me for accessory but now they are not going on their commitment even then they are not giving my rc (Registration card) they miss behave with me and said that plz apprear in showroom for committed accessories
O plz resolve my complaint as soon as possible
Anurag
[protected]

Dear sir/madam,
I have already lodge a complain against your hyundai dealer (Ratlam) through email. And i am regularly contact in your regional office bhopal.. But still my complain not resolve. They are not serious about it. My service request ID is[protected].
Your dealer (hyundai Ratlam ) didn't make any contact to me.
Please do needful as early as possible.

Dear Hyundai Team,

I Am writing you for the 5th time in last 45 days, this shows you the real face of your customer service. Do you really think you are doing an excellent customer service? Or just simply sell your car for your own benefits?. Tell me, what makes you/your dealers to not repond to my emails on my cancellation refund. Do you really need my money? tell me I will stop writing this. You are least bother to respond to my queries, no initiate from your end to refund my money. I have spoke to the Advaith Hyundai - Residency Road, Bengaluru dealer "N" no. of times, no response, then i have started writing here, no response from your end as well. I am really going to file a case in Consumer court and teach you a lesson.

Disappointed, Your service sucks.

Shanmuga
[protected]

Ashiana Hyundai, Patna से दिनांक 13.02.2016 को Grand i 10 कार BR 01CT- 8303 खरीदने के बाद निम्नलिखित
समस्या रही जो अनेको बार Hyundai Customer Care और Ashiana Hyundai, Patna में कहने पर भी अभी तक समाधान नहीं
किया गया हैं :-
1. कार कि warrantee
* Ashiana Hyundai, Patna से दिनांक 13.02.2016 को Grand i 10 खरीदी गई लेकिन कार कि वारंटी कवर दिनांक
18.12.2015 से दिया गया है इसे सुधार किया जाए I
2. कार कि Mileage में कमी
* कार का प्रथम Servicing Ashiana Hyundai, Patna में होने के बाद कार कि Mileage, Long Drive में लगभग 12
KM हो गई है जो पहले नई में 17 KM थी I
* Ashiana Hyundai, Patna के सलाह पर Koushal Hyundai, Siliguri में दिनांक 27.08.2016 को कार का Mileage
चेक कराने पर भी Mileage सही नहीं हो पाई I
* पुनः Ashiana Hyundai, Patna के सलाह पर कार को Patna में October 2016 में Mileage हेतु जरूरी चेक कर
सुधार किया गया इसके बावजूद Mileage, Long Drive में Patna से Siliguri में लगभग 14 KM का Mileage दिया बिना AC, ON किए I
अतः कार में जल्द से जल्द warrantee और Mileage में सुधार किया जाए I
धन्यवाद,

I am a proud owner of I 20 elite Sports O I had sent my car for service in the month of Nov 15 for a Warranty Claim of my key less entry on my right driving door which was not working, I was informed that the product is unavailable and once available they will inform me now I sent my car for service last week and asked for the claim post which I am getting a response from the service advisor that the same is not possible as the warranty of the car expired on last Nov 16 I insisted that I claimed the same under warranty in Nov 15, Due to unavailability of the product was not replaced.
Request you people to take necessary step as I claimed under warranty it's your service station who was unavailable to provide the product and as a customer I can claim the any next time I visit.
My car is there at service at Saini Hyundai Service Station WB, Repair Order number for your car is R[protected]

I gave my car for 1st and 2nd free service to the iyyapathangal service centre. They said the clutch plates have worn out due to improper driving. This is not my first vehicle. And am very much aware there has been some sort of back ground work during first service. And they changed the parts without my consent during 2nd service though I repeatedly mentioned not to do any replacement.

I didn't expect spending 10.5lakhs will become such a huge mistake and during 2nd service I will be shedding 10000/-with just 9457 kms. Disgusting to the Hyundai brand that they have installed such a worse materia that gets worn out in 9000 kms. Am totally worried what all problems will arise in forthcoming years. I could have gone with the Maruthi instead of shifting to Hyundai. Atleast they provide TRUSTWORTHY service and I have given my car with utmost TRUST.

Completely disappointed and now don't know which service centre I can give my car.

My self Paritosh Sharma, I have booked an Hyundai I 20 Elite Petrol Magna on 29th January 2017 from Hana Motors Plaza Pvt Ltd, Mohan Corporate Estate, New Delhi at INR 6.90 Lac (Inclusive of all below mentioned detailed)

At the time of booking, Plaza Motors committed us to deliver above said vehicle by 31st January, 2017. Hence, as per their commitment I have given INR 5100 on same day as a token advance and submitted the check of 4.5 Lac along with the relevant document on 30th December and applied a Car loan of INR 2.35 Lac through their own agent.

Further, they denied to deliver the above mentioned vehicle on 31st Jan and promised to get it done on 3rd Feb 2017. Again, further they denied the delivery on 3rd Feb and postponed the delivery to 6th Feb and then repeat the same thing again postpone to 9th Feb.

I seriously got fed up with their responses and commitment.

Today, one of their sales person called me and asked to pay INR 5000 extra by saying that Hyundai Price list has been increased and still they don’t have any fixed date of delivery.

After that I am continuously trying to contact their senior person over telephones, but no one is responding. This is totally unprofessional and unacceptable.
If things will gone like this then how a customer will get faith in procuring the vehicles from Hyundai. If Hyundai dealers are providing this kind of negative response pre delivery then how a customer will get a feel to get on time services post-delivery.

If I will not get any positive response on delivery on the commitment rates then unlikely I have to approach Consumer Court.
Please check this matter and advise me for further action.

Your prompt action and support shall be highly appreciated.

Below find attached my booking for your reference.

Regards
Paritosh Sharma
[protected]

I purchased creta sx 7 months back . After the first service technician mentioned there was issue with clutch plate and he adjusted the same. He also mentioned this may be because of my driving style. I am driving cars from almost 20 years now and none of my previous cars had this problem and this was not the reason at all. After the first service i started experiencing the same and inform yesterday technician readjusted the clutch and said it should be fine now we recheck during next service . But after driving 5 KM i was driving the car on highway suddenly gear assembly jammed in the middle of the road and i escaped a major accident. I pulled the car to side and switched off the engine it started working fine, next restart again i experienced clutch issue of not taking the acceleration even after changing the gear, this was solved again after switching off and on the engine. During ny visit at service center service manager told that you clutch
clutch assemble need to replace that would be cost to you around 15000. But the question is i am driving the cars from last 20 years and never had clutch problem, this is very surprising fact to know. Also i am scared to drive the creta now because of frequent breakdowns like this in the middle of the road. I would like some one to investigate this issue properly.

Dear Team,

This is for your kind notification that I had given a cash of INR 2100/- towards booking amount for i10 car to your Sales Representative Mr. Ansh Shahni & Gyan Kumar at office in first week of December’16

At the time of booking I was informed that in event of any cancellation of booking the entire amount shall be returned back to me. Due to massive price variation ( approx. 24000/- INR ) from your JSV Hyundai – dealership as compare to others. I had cancelled my booking & decided not to purchase from your dealership.

Now when I had asked for a refund, a deduction of Rs 200 had been made and Rs 1900 have been refunded back to me. I want to know why there is a deduction of Rs 200? And as quoted by your finance executive, this is towards stationary charges….? What does that mean? I am fine with deduction provide a receipt towards such charges has been provided to me

Please provide resolution to my query or else return back the balance Rs 200 as well.

Regards,

Ashish Sharma
[protected]