Hyundai Motor India Complaints & Reviews

I have a Hyundai Xcent Car which had a clutch problem on[protected]. The Car became Immobile in Middle of Highway. I was travelling with my Family From Maharshtra to Telangana. My Car got stuck at 1:30 pm in Afternoon. I was able to Contact Hyundai Road side Assistance and asked them If they Help Tow my Car to the place I was going. They refused help stating that the Car was going to a Different state and that I can get my Car Towed to a City in Maharashtra and If I have to Tow the car to Telangana I will have to bear the expenses and take Local Help . I agreed to bear the cost and the team Provided me couple of Numbers and that Numbers happened to be of place which was 500 Kms away from the Location where my car was stranded. I was left stranded in a Jungle Highway with my Family and all the Roadside assistance said we will do our best. My Destination was 93 Kms away from where Car Broke Down and I did Had a Hyundai Service Center at the place. Finally I manged to arrange a Towing Vehicle on my own and they had my Car Towed to Prakash Hyundai in Nizamabad, Telangana. I was stranded on this Highway for 6.5 hrs. I Finally left the place at 7:00 pm. My complaint Number was 10849

Dear Sir

With regret i want to inform you that i had purchased hyundai excent from your dealer Sunrise Hyundai in the month of June 2016. Since the date of purchase i had a bad experience with the dealer as they have cheated me on every step. After the purchase since june they have not provided me the RC and i am facing a lot of problem with the traffic police and paid around 5000 rupees against challan for non availability of RC. The sales person with dealer is a fraud and all the staff members do not even reply properly regarding the RC. Every time i call them they give me a new date for the RC. Even at the time of purchase they have quoted me the price which was much more higher and when i contacted one of my friend in other agency then they reduced the price. I request you to take strong action against the agency and arrange the RC at the earliest.

Bhakta Ranjan
Vehicle no -DL7CM 3013
Phone no [protected]

The jack supplied with the new elite, i-20, asta car failed on its first use while trying to change the spare wheel on 17.01.2017 because of a first time puncture in the left rear tyre.
The car is in its warranty period and the jack was returned to the dealer for replacement on the same day, but no action has been taken till date.
Luckily there was no person below the car, otherwise a very serious accident might have occurred due to failure of the jack, which could not bear the load of the car. As such the quality of the material of the jack supplied by the dealer i. E. Aakash deep motors appears to be extremely doubtful.
The hyundai i-20 car was purchased on 29.01.2016 from aakashdeep motors pvt. Ltd, sambalpur.
Address : aakash deep tower, near gopalpali chowk, nh - 6, sambalpur, odisha, sambalpur-768006. (Ph: [protected], email:[protected]@rediffmail.com).
Details of the i-20 car : registration no: od 15e 9696, hyundai, elite, i-20 asta (O), top end model.
It has already been a week and so far, the jack has not been replaced by the dealer. As a result the car is completely idle for want of the jack.
This is a very serious matter, which needs to be taken up with the dealer for complete replacement of the jack with good quality and standard so that it can bear the load without bending.

My car is not running in Petrol mode. visited couple of Hyundai service centers. They say Issue with ECU and replacement costs 40, 000/- + labour charges. Seems it is common manufacturer problem across all the Hyundai LPG + petrol cars.
I demand the company to fix the issue, call back and replace all the LPG Kits
and manufacture spare parts.
If they can not do this, stop producing i10 blue drive cars and compensate the existing customers for the loss to keep up the reputation

I recently had an issue with my 2014 i20's abs system, it seems that the right lymph sensor wasnt working properly, so i had it replaced on the 16/01/2017, i had to place the car in MCP HYUNDAI VELLANGHALLUR custody for 1 day and picked up my car on the next day.On giving my car to them, they had checked and marked the body parts having scratches on their service sheet, but on returning the car to me, it was dusty.so i payed them for their service in fixing my abs and took my car home.Please note that my car is petrol and we dont use it much, soo i was gonna wash the car today as i had some time to spare and i noticed that my car has gotten 2 scratches on the left side of the bumber.I am sure that i got that from the showroom personal because
1.i have service paper indicated where my existing scratches are, and believe me they were thorough with it.
2.i came straight home from the service center to home and thats like 20kms of travel and thats it.

So please kindly note this careless character of this showroom, they seem to give no regards for a customer or his vehicle.

Careless and irresponsible

Respect sir,
With due respect I requested the competant authy of Hyundai india to offer some specific discount to csd buyers on the eve of Republic Day celebration as its the time of national festival where defence personnel having the utmost sincerty quo hence a reasonable discounts is worth and should be offered to defence (csd) just like offer to corporate organisation.
Thanking you, for your best cooperation in feture.
Exs S K jha
Chandigarh

I am hyundai coustmer and i am very upset that my car Santa fe is lying in one of your workshop for 14 days and they are saying that hyundai part will come and then we will assembled...
I just wanted to know for such a part hyundai will take how many days /months. So that i have to suffer how many days ...that i have hyundai car ...I am hyundai very old customer since 2004. I am buying hyundai cars ...now i have to think that weather i will be hyundai customer or not.
Thanks
Saidan kapoor

Dear sir,

I am satpal singh resident of H.No.1085, St.No.-5, Bhai Himmat Singh Nagar Dugri Ludhiana. I have booked a i20 asta (optional) on 30th of December at your showroom with a advance money of 2 lakhs. The management has told me that my car will be available in next of few days. Today 22 days has passed out but still i am waiting for my orderd car. Whenever i visits in your office, management do not provide satisfactory reply. Now i request you please pay heed on this issue seriously otherwise, i will have to take legal action.
Thank you.
SATPAL

My i20 car Number JH01AH-2262 got accident on 08th Nov 2016 & the car reached in Fairdeal Hyundai Bariyatu Ranchi Jharkhand on 09th Nov 2016. After that claim process started & all documents required was submitted by me. After that no phone calls made to me by Hyundai.. Today 21/01/2017 after 2 & half months when i came to pick-up my car according to call made by me & as said by hyundai then they are unable to deliver my car & also they are not giving certain date of delivery.. Earlier i have paid 35000/- to Hyundai against this claim. I am very much unsatisfied with the post accidental services by Hyudai. Plz do the needful.

Hi Hyundai,

To my previous complaint registered on my cancellation refund status. I have not received any proper response from your end. Am really fed up in writing emails and doing followup with the Advaith Hyundai Dealer and with you. Please do let me know will you refund my money or not, because this is not my only work I have in Life. Never ever I will buy Hyundai cars in my life time, worst experience You have given to me. its been 5 months now you are not refunded my cancellation amount.

Shanmuga
[protected]

Aaj maine rohtak shrishti hyundai se creta ki test drive li jo ki test drive lete hue gadi ka accident hua side se thoda sa jiska shrishti walo ne dhmka kar mujhse 15000 rs le liye kya company ki gadi ka insaurance nahi hota plz meri help ki jaye mera pura plan tha creta ka aur main book karwane gya tha jo maine unko bola bhi wo bole ki apko 15000 dene pdenge

I have purchase new Eon on dated 30 nov. 2016, from the very first day my car is giving sound from back side. I call your zonal office as well as shogi tapan showroom but still no responce from both side. I was going your showroom several time & told my complaint in front of executives but he/she always ask me it is good. But can i do please give responce

Hello,

Greetings for the day!

This is with reference to the subject matter, I would like to inform that I got serviced my vehicle on 9th Nov 2016 and all the advised services got done but unfortunately still facing following problems

1. Low mileage (8Kms. Per liter)
2. Poor pickup
3. Ignition Missing

All the highlighted points were discussed many times with service supervisor (Raj Mondal) and also done did the revisit after a week and also the mechanic visit my place but still no result came out.

Attached invoice copies for your reference.

It’s a humble request to look into the matter at the earliest or advised how can I get the problem resolved. Whereas the normal average should be between 14 – 15kms. Per liter.

Also wanted to inform that inspite of repeated request and reminder now, nobody is bothered for resolving my concern.

Hope you will understand and appreciate my concern.

Your immediate action in this regards will be highly appreciated.

Regards,

Dilip Kumar
[protected]
[protected]

Insurance policy no. HAXA/S8283160
The subject policy no. purchased through Hyundai showroom office, sector 2, NOIDA.
My car under this policy incurred damage on roof top due to some dropped food stuff on 7/1/2017 and intimated to bharti axa insurance through mail along with requisite filled form on 8.1.2017.
However inpite of constant follow up with Hyundai and AXA, no surveyor turned up for inspection and paving way for claim.
Not only that written compalint on given compaint redressal and senior officer email also didn't evoke any response showing extremely pathetic state of affairs both at Hyundai and Bharti Axa ends. Don't which other authority to approach for redressal of the issue

Please be noted that i have a Hyundai Eon car. There was a minor damage in my car's lower bumper. I went to Hyundai service station for getting the estimate of damage repairs. But the concerned person made the huge amount of estimate bill that my insurance company denied to pay the dues as mentioned in estimate. If this is the way customer is treated in Hyundia motors then i will not suggest anyone to buy the Hyundai motor product. It was very basd experience and i am planning to resell my car.

Dear sir,

I have purchase a hyundai i20 elite on 14 jan 2016 from joshi hyundai mohali, later on after 5-6 months i found my car engine is automatically stop/off while i driving or i stopped for infront of red lights.then i went to joshi hyundai motors for checking out this problem and they replied it is rpm fluctuation problem that is why it stopped or not working after once engine is off, they capture a video of rpm fluctuate and click some pictures of my car then they assured me to resolve this problem within 10-15 days.after committed time of period no revert from there side and i visited over there 5-6 times and i got the same answer that wait wait and wait, and talk to many of concerned persons of hyundai motors they only replied that R&D is working on it.after this problem i found some related problems in my car like, high noise from engine, much fuel in take and heat generated.

I asking to the high authority of hyundai motors that it is the right way to treat the customers? who showing the positive interest and trust on your brand but later on it converted into worst.now i totally frustrated from your worst services and commitments and in future i, my family and my friend circle never go for your products.

Thanks & Regards
Sai krishan malhotra
Distt.Fatehgarh sahib(punjab)
Bassi pathana
Car number-PB-23U-9988
Car owner name-Sai krishan malhotra

Dear Sir/ Madam,
Myself Dr. Rajnish Kumar. I have purchased Hyundai grand i10 diesel car on 31st Dec-2013 and car was registered in January 2014. The car number is HR-03Q-9153. After purchase each and every service has been done by Hyundai and last service was done 11 months back by Dream Hyundai Ghaziabad.
Now a day, I am working in Indore and on 8th January 2017, the car was stopped on light unexpectedly. Then again I started the car and car was started and after 100 meter again car was stopped. Then I tried to start the car but car had not started. Then I searched nearby Hyundai service center on Internet and I found Harsh Hyundai, Then I called Harsh Hyundai and two mechanic came and they checked the car, but not able to start the car. They told me that they want to take the car on their service center. I said ok and they pull the car to Harsh Hyundai. After reaching to Harsh Hyundai, they again checked the car, but not able to start the car. Then service adviser told me that you have to leave the car, as it was Sunday and on Monday they will check the car. I leaved the Car, by telling them that please inform me on phone that what problem in Car.
On Monday evening I called to Harsh Hyundai, and service adviser told me that they are not able to find the problem. I said ok, please check on Tuesday.
On Tuesday again I called to harsh Hyundai and they again told me that they are not able to find the problem.
Then On Wednesday, I taken the leave from office and gone to Harsh Hyundai and then I meet to Mr. Gurpreet and tell him that I have to go to attend the marriage at my home town i.e. Roorkee and I have not booked any train of flight, as I have planned to go with Car, but he replied vary brutally that two Mechanic are working on the car but not able to find the problem. Then I meet to Mr. Anurag Thakur, area manager, who was available on that day in Harsh Hyundai. He instructed that please find the problem, as early as possible. On same day around 4’o clock, they told me that ECM of the car is faulty.
I told them, how it will be faulty, as car was stopped suddenly. Then they replied that it is an electronic part and it can be faulty any time. Then I told them, how it is possible that company Like Hyundai is replied like that. Then I have leaved the car at Harsh Hyundai, as I have to go to attend the marriage at my home town.
From my home town again I called to Mr. Anurag Thakur, that how this measure part of the car has faulty and he replied same that this is a electronic part, it can be faulty any time.
I want to know from Hyundai that how this part will faulty, as every time, the service of my Car done by Hyundai only.
I request to Hyundai that please replace that part, as car was purchased there year back and after that every service of my car was done by Hyundai only.
Please do the need full on urgent basis, otherwise now I have to take this matter in Consumer court.
If you have any query please call me on [protected] or mail me on [protected]@rediffmail.com.

Thanks
Dr. Rajnish Kumar

I Gaurav Gupta, purchased a Hyundai Grand I10 (Sports model) from NRL Hyundai Agra. I gone to NRL motors Pvt. Ltd. (Workshop 2 kalindi vihar Firozabad Road) on date-:13/1/2017. My repair order number is R[protected]. I gone for second service of my car. There was no responce from the workers, and the work which was not to be done in the car, they also had done that job and charged me extra amount. My car was also not washed and cleaned properly. And when i told to the workers to clean my car properly, they misbehaved with me. When i asked to the workshop manager that why you have done extra work which was not to be done in my car and charged me extra amount, they said to me that you have to pay the full amount otherwise we will not give you the car back. My question is that your company is very much popular in the whole country and your cars are fantastic but why you have kept these type of workers in your company's service centre?

Please see below the timeline of events
We booked car creta e plus in november by making a down payment
We started further payments on december 14th
Car registration
.date 21st Dec 2016
Engine no.
Chasis no.
Smriti parikh
Shreem motors Pvt ltd
We were informed that they received the car on 16th and we only asked for car on 27th yet no accessories were fitted properly
December 27th 2016 We received car without registration so it was lying in our garage as we left to go out of town. The right indicator was not working and the front and rear sensors were not working . The second coating of the anti rust was not done. however we were told by the sales rep when we informed him that it was not working that nothing was wrong
January 2nd we returned the car and tried to start the car i did not. We called balkrishna the sales representative at shreem. He fitted the number plate and we were informed someone will come pick up the car another day
Jan 3rd car was returned back to showroom .
Jan 4th the car was returned . Again it did not start . The front and rear sensors did not work
Jan 5th car was returned to workshop and we called everyday but we were told they were testing the car
Jan 7th evening the car was returned at night we checked and the car was starting at night but Sesnors were still not working.
Jan 8th we tried to take the car out and it did not start . We called and spoke to satish the general manager who was extremely rude and told it was not a big deal if the car did not start or if none of the accessories were working. We were told things like I have a fleet of ten cars so don't try to tell me these things don't happen . We were not given a temporary car upon request for travelling. We were also denied the number or email of the ceo.
Mr Ali came to fix the car and he switched off the window and front sensors module . And replaced the battery.
Jan 9th. After calling and asking exactly 7 times for the ceo of shreem Hyundai they put me on hold for 23 mins before he came on the phone and assured everything would be fixed
Even after requesting them not to bother my aged father they did so and did not come at the agreed upon time
Jan 10th
At night mr lohit suvarna along with his team came to look at the car and after staying for 2 hours we had to shut off the front sensors as they did not work and not to mention it was deafeningly loud.
We asked for a compensation and were assured we would be given a fair compensation
Jan 11th one of the rear sensors dislodged
After calling everyday we have not yet received any compensation. We have followed up but not received any response . We have not even received a refund for the accessories that do not work !!!

I am sure this is not the level of service or quality you expect from your dealers . They are ruining Hyundai's reputation . It is not acceptable to receive a new car that does not start

[protected]@gmail.com

I had booked Hundai i20 with Hosur road branch on 25th December, 2016 by paying Rs.5, 000 as token amount.
I paid the whole amount to Sunil who is the sales representative from Trident on 31st December, 2016 by paying rest of the amount Rs 8, 30, 000/- via cheque 027674 ICICI Bank (Noida).

At the time of booking the car I was informed by Sunil the car would be December 2016 model (not previous months model) and registration would be January 2017. with his confirmation only I paid the above amount.

I took the delivery of car on 14th January, 2017. On the day of taking delivery I had asked the sales representative Sunil the month and year of manufacture. He said it will not be older than November 2016. However, I asked him to confirm the exact manufacturing date/month of the car. I keepton calling from 14.1.2017 to his number [protected], he is not giving any reply till date. No service request has been raised till date.

The VIN number of the car is MALBM51BLGM263858.

Can you please confirm the date of manufacturing as December 2016 model failing which please refund my whole payment of Rs. 8, 35, 000/=