Hyundai Motor India Complaints & Reviews

Within 6 months of purchase of Hyundai i10Grande, I faced problems of water fogging inside all windows and headlamps. Also a noise from the dicky started coming. However the service center after keeping the car with them for 1 day dismissed both problems. After escalating the matter, they said that dicky is not aligned. And that it needs to be given for repairs to another service center. After keeping the car for 2 days, they returned the car without addressing the issue. So the service centers are simply not attending to problems reported by the customer.

Respected Sir,
I have booked a new car Hyundai Verna 1.4 on 9th December 2016 with a booking amount of Rs.30000 from dealer Mohan Motors kolkata. Handed over all the documents on the same day and process the rest bank loan. On 26th December 2016 after dealer confirmed that car is now in their stock I have asked bank to disburse the loan which ha.s been received by the dealer on the same day.
Now before they send the car for registration dealer asked my office ID card copy as they are claiming that I have been given corporate discount of Rs 20000 which was no where mentioned in the entire communication and order booking form. I denied to give my ID card copy and asked dealer if corporate discount has to be availed then it has to be parked to the customer above the negotiated car price with the dealer else deliver the car without corporate discount for which payment already made. Now the situation is they are not delivering the car and neither cancelling the order from their end.If customer cancel the order then there will be a cancellation charge which customer has to bear.This is a complete harassment to the customer who is buying car from their pocket and not getting proper resolution.

Regards
Sobhandeb Majumder
[protected]

Dear Sir,
I Rajesh Dharamshi humbal owner of your hyundai Creta 1.6 and I 20 Active top
I purchased first time cars of hyundai from BM Hyundai showroom from meghapar borichi village in kutch. But here in no any good response or no any type of good service i got. My car creta got an accident and backside panel and backside door (decky) were damaged. I was visited showroom approx before 20 days. And i even today I didn't get reply that my accessories were arrived or not. Today at[protected] i called them at showroom and they told that accessories are arrived. And my car has maximum 2-3 day work in it for back panel and back big door ( deckey) . But they are demanding 8 to 10 days. So that i didn't want to work at showroom. I need to do my repair work from outside car repairing garriage. And in future i think that i have never to buy the car of hyundai. And i will also never suggest any of my friends for buy the cars of hyundai..

This is Rajendran. I bought Hyundai xcent from GT Hyundai Karur. And I gave all my vehicle document for applying EDR amount. One of my friend who applied for EDR, got the amount last week itself. But from GT Hyundai there is no response. 2 month already completed. 3 month is running now. How long I have to wait for getting EDR amount.
Name Rajendran.
Hyundai XCENT.
Dealer: GT HYUNDAI. KARUR

I got my hyundai i20 serviced at kedia motors pvt. Ltd., ghat road, nagpur, maharastra for the issue of accidental damage and regular servicing work. The issue is regarding payments. No card swap machine for payment of the work and the behavior at the service center is very rude regaring the matteras if they are not charging for the services at all, while this is the most basic facility.

I have below 4 issues after servicing done at CI Hyundai, Bhopal which are pending from August:

1. Clutch Pedal: They suggested to change clutch pedal because of noise while pressing clutch. I approved to change it but still that noise is there, why? Have they really changed? Or just to increase the bill value they suggested? It is directly indicated that they have cheated with the customer.
2. Washing: After serving they didn't bother to see the cleaning and after notifying, the executive said that "sir, itna koi nahi dekhta hai and isse achha hum nahi karte hai". The pictures for the same was shared earlier to the dealer.
3. Gear Shift: Before servicing, the gear Shift were very smooth but after service in getting huge problem while shifting gears mainly gear 1, 2 & 3.
4. They broke additional fitted laser light which was working perfectly fine.

For this I have raised the complaint multiple times but they close the tickets without resolution and confirmation.

Roshan Hyundai over Sikar Road did a negligence with me as:-

1)They had not handover me the service booklet and when I had asked them to send me the same they denied and even told me we will do pickup and dropoff service but till now I didn't get any call.

2)Some amount of check is pending from there side but it's been more then a month but still I didn't get my amount.

3)They had not given me the medical kit and even not treated me well while taking the delivery

4)Some accessories parts are still pending from there side even after giving them the complete payment.

Please see these issues on high alert, As these dealers are misleading the Hyundai's reputation.

Dear sir,

I purchased a getz prime, 1.1 gvs model of hyundai from trident showroom, sadhashiva nagar, bangalore during march, 2009.

My vehicle has run near about 45, 000km so far.

Four months back i got some abnormal noise and i left my vehicle for service at advaith hyundai service centre, rajaji nagar, bangalore.

There, they informed that there is oil leak in power steering, that's why such abnormal sound is heard. And they said i will have to replace the entire power steering rack, which costs around rs.35, 000.

I felt the cost very exorbitant, for a vehicle just run only 45, 000km.

I am shocked what type of parts does such reputed company like hyundai fit to their car, its totally absurd.

As a layman i should believe what ever the hyundai service people say.

One week back i had left my vehicle at blue hyundai service station, rajaji nagar for replacing my power steering rack. I had paid a advance of rs. 26, 000. But so far i have not received any kind of reply or response from them. I am trying to call the concerned supervisor, but he just drag the reply.

I need justice in this regard.

First of all, why the spares are worn out very quickly for a less run vehicle. The spares are down graded one or whether the company cheats customer with such kind of technical issues.

Secondly, for such simple issues why the company recommends to change the entire rack, instead of sorting out the problem meticulously. Is it the lack of technical competence with your service providers or simply burdening the customers.

I need justice for such huge ransom payment with proper solution.

Thirdly, why the service provider do not have the concern for the customers. They will have to call the customers and inform the updates. Instead i am begging them, which is unworthy on your part.

Please sort out my problem, so that such a high branded company do not loose their credibility with customers.

My vehicle details:

Getz prime 1.1 gvs

Reg. No. Kao4 mg 1328

Mobile: [protected]

Thank you

Dr muthu kumar a

I have purchased Grand I10 in May, 2015 from Lakshmi Hyundai, Himayatnagar, Hyderabad. The vehicle was run for only 4500 kms since purchased on Hyderabad roads only. On sunday last I was travelling to Moinabad in the outskirts of Hyderabad, where the vehicle was struck on the road and did not move. I made a complaint to the Hyundai Customer Care and later vehicle towed to Kun United Hyundai at Gachibowli, Hyderabad (Complaint reference No. X[protected]IND). Later I have received a phone call from Kun United, stated that the Clutch plates were damaged not covered by the company warranty, and to be replaced with new one costing about Rs. 10, 000/-. I am aggrieved by the poor quality of products used in the vehicle which worn out before 5000 kms. I am very much dissatisfied with the vehicle for having incurring loss like this within warranty period.
I look forward for redressal of the grievance of my bad experience of the vehicle.
R. Srinivasa Prasad
Cell.No. [protected]
email ID: [protected]@yahoo.co.in

5 minutes back took hyundai car in 1 month the radiator plate got broken in showroom they told sir its fiber plate.
Other 4 cars was there with same complaint but no result.
After 2 months back window glass got broken while i was driving no other car beside me.in showroom they told sir never got this complaint.
I paid and put new glass.
But i tell to others that they use cheep material. So u get more problems and they earn.

Regards
Naresh
[protected]

I have bought Xcent SX(O) top end model, I was suing Santro GLS for nealry 8 years 6 months. I being a loyal customer, I bought another Hyundai prodcut Xcent which costed me 9.50 L.

In Oct 23rd, i have raised a compliant that there is noise coming when I turn steering left kat Kat Kat kind of a sound. Talwari Hyundai Sanathnagar replaced the Steering Column and given back the car to me, after using for a day, I realized that the steering is very hard than the older one. It is as good as no power steering but as normal steering like Maruthi 800. I raised a complaint again with Talwar Hyundai they diagnosed and found the the issue of Hardness is their. After they tested by reinstalling my old steering column that it is Hard and they planed to change with other new steering column.

After replacing the another steering column, I have to put a lot of effort to push the steering on to left due to this my right hand shoulder is again paining.

Talwari Hyundai service manager found the issue and said he will work with Hyundai Regional Team to solve this issue. I tried to reach out to Hyundai Regional office team in Hyderabad at-least 20 -25 times no one responds and the security says he cant give the address of office and the team member Ms. Suhasini is in meeting, on leave, not in her seat, went for lunch or went to wash room. I got sick of it and sending mail to Talwar team and Hyundai service team and logged a compliant on their tool free number 3 times. But the response is very bad from Hydundai team.

The solution Mr. Hyundai team show is by carrying the tab connected to my car and show the readings. but they are least bother to find and answer me why my steering is hard and other cars demo car and loaner car they I used for 2 days is much smoother than my car steering.

I called up Hyundai Corporate office they connected me to a Person Chauhan is talks like to call centre person saying your compaint is registered and will be addressed soon.

I am suffering fro last 2 months most of the time my car is in Service center and I am paying Rs. 500-600 for cabs for my daily commuting.

After getting hold of Mr Srikanth and Mr. Amarnath, I have written two mails with 13 points they are taking to me verbally but not answering to my concerns raised in mail.

Please suggest who should I get my money back?

you can reach me on [protected]@hotmail.com

This is last e mail which i am forwarding, i am still waiting for any reply or contact from couple of weeks now where i was promised that i will get a call in 3 working days :

From: Majid, Yasir
Sent: Tuesday, December 20, 2016 4:00 PM
To: 'CCS GROUP ID' ; '[protected]@hyundai-motor.com' ; '[protected]@advaithhyundai.com'
Subject: SHAME**New Car Complaint / Service Provider Complaint **

Hi Team,

I have received this e mail from you on 14th Dec and as you promised that Regional office will contact me within 3 days, looks like it was BIG JOKE to me because today is 20 Dec still I have not been contacted by any one .

I am frustrated to the highest level from Hyundai and its partners, GIVE ME THE INDIA HEAD OFFICE MAILING ADDRESS, I WANT TO WRITE A LETTER TO CEO OR MD .

You company is the worst I have Delt with, no customer concern, WORST TO THE CORE .I will surely publish on social media in all the forums about the worst customer service you provide to customer’s

**I have chain of e mails on this complaint and from Hyundai that they will contact in 3 working days but its been so many weeks and no one has contacted, this shows clearly lack of ownership and shows that Hyundai is least bothered about customer.

My Name is Jat Anilkumar Virendrasingh. I booked Elite I20 from Gallops Hyundai Pvt Ltd. Ahmedabad Gujarat. I met to Mr. Tanuj Pugalia. His mo. No. is [protected]. I gave him a Cheque for booking because he asked. When I gave this cheque to him, I told him please ask me before depositing this cheque in the bank because at that time my bank balance is not sufficient. But he deposit this cheque without ask me hence the cheque bounced. Tii date I pay my all installment, all cheques timely. But because of him my cheque is bounced. I feel vey bad for it. When I got this news at that time I called mr. Tanuj Pugalia and cancel my booking. In future I will never purchase any Hyundai Car and never suggest to any friend.

My vehicle hyundai verna AT
i went for accident repair work in coimbatore M/S Chandra Hyundai
ie Total Bill of Rs 35500 and i paid full payment
They given split-up of others 16500 and bodyshop work 19000

and i went many times they are not giving break-up for others 16500
insurance company rejected the others Rs 16500 bill amt

so pl refund the payment of RS 16500 as soon as possible

Veh No TN 38 BX 4600

Poor service, Accessories attached is poor quality side beeding gums came out,
reverse sensor worked just 1 week, My car is just one month Old,

NO quality check is done once service is done .Please do the needfull.It should not happen to other customers, creates bad image to Hyundai

Below is the showroom details
Popular Hyundai
State Highway 28, Modern Bazar, Areekkad, Kozhikode, Kerala 673018

Copy of complaint sent to mukesh hyundai kestopur

To
Mr. Sukanta mukherjee
Manager kestopur branch
Kolkata-700059

Writing this letter with great regret that from depositing the a/c payee cheque for perchashing a i-10 grand sportz from mukesh hyundai, kestopur. Your sales personal was never transparent following receiving the cheque. They were of seperate persons than before in my knowledge.

It was sales mans duty to handover all relevant papers and important documents during handover of the car which they did not done. I have to chase every time personally or over phone to get each of the items which they promised before perchashing the car and exchange of my old car (Chevrolet u-va). Till date the smart card is not received by me which was deposited to your showroom for correction of address (The date being 8th of june 2016). The sales personal and the customer care attendants did not know how to deal with a senior citizen like me with their false and baseless promises each time for this last six months.

Lastly the pollution test and insurance renewal of my car are due shortly, but without smart card i am helpless.

Kindly enquire the matter and try to solve the problem which i am facing. Hope a speedy reply from you and expect a phone call from you as early as possible, as your phone number is not available.

Complaint by dr. Dilip kumar chakrabarti
19c/2 dumdum road kolkata-700030
M-[protected]
[protected]@yahoo.co.in

I am pride owner of hyundai-verna -diesel, car with registration number of tn-72 ak.0003, since2010. now it has come to the point of service at air condition portion.when took the vehicle to susee engineering and automobile private limited at 184/2, tirvandrum road, vannarpettai, tirunelveli for service on 08/12/2016, they inspect my vehicle and gave the quotation for rs: 38, 224/-.i am not satisfied with their opinion.so i get back my vehicle and approach to another near by service center, they also checkup my car and rectify the problem with total cost of rs:2700/-. here you know the difference in cost of two variants and how you people cheated the customer. service market is very competitive one.but you people easily loose your customers.this news is going to be spred to public through modern e-communication system like.whats up, face book, , , etc..., , the hyundai company is best in the world wide, but your authorized service centers are providing worst services to your customers.if this tendency is continue in future, one fine morning you will be out of the race.in earlier period i have loose my hard earning money at your authorized service center.

My name is arpit goyal. I booked hundai eon top model with 5100 rupees by cash. Then agent tell me when i cancel that booking company refund my total amount. But after some days i issuese some family problems then i call agent and says her i cancel my booking and i want my booking amount that time agent says yes sir no problem but sir when i go the showroom that time copmany not refund my booking amount and after my relative purches car then i also says for adjustment but it not agree. So please give me solution. My contact no. [protected]

I visited your dealer "gallops motors, i.I.M. Road, ahmedabad on 16th december 2016 at around 12.00 noon to book my new creta car. The sales person obtained my documents for in house loan arrangements and told me that a new car will be delivered on 17th dec, 2016.

I again visited the show room on 17th with family at around 11.00 a.M to celebrate the auspicious occasion of taking delivery of my car . Where i was advised that after the approval of your loan the car will be ready for delivery. After spending almost a full day at the show room with my family i was advised by the representative of hdfc bank mr. Rahul rathod that my loan of rs. 14.82 lacs is approved for the tenure requested by me at around 5.00 p.M. And also advised me that the loan requested by you is at 9.35% and the emi of the same will be around rs. 24000/- p.M.

Subsequently, the sales officer told me to credit rs. 2.20 lacs to the company's account towards the down payment which i immediately reacted and transferred the said fund to company's account through rtgs from my bank account.

The vehicle for delivery was brought to the show room at around 6.00 p.M.

We were prepared and ready to take delivery of the vehicle but suddenly at around 7.20 p.M. Sales officer mr. Jeetesh informed us that your approval for car loan was not clear and we will not get delivery today.

After listening to the words told by mr. Jeetesh, sales officer, we were shocked and the whole family was thinking what to do.

The way in which the staff was behaving with us since last two days is a matter of concern for us. The commitment given by your staff was not having any authenticity.

No senior officer at the show room attended us and told us the true story as to what was going on since last two days and at the eleventh hour our dream of owing a creta car was ruined.

At present i am owing a verna fluidic car and i am an employee working in p.S.U. Since last 25 years was thinking to own a hyundai car only showing loyalty towards your company but...The way the sales team, other officials behaved with us was not upto the standards of an international company i.E. Hyundai.

At around 10.30 p.M. The amount transfered to your company's account was refunded to me in form of a cheque no.004275 for rs. 2.20 lacs.

In reference to what is narrated above, we request you to kindly arrange to impress upon your dealer's not to play with the sentiments/emotions of the customers by giving false commitments. This type of behavior in future will loose the trust on your company and customers will be compelled to find another option which may result in loosing loyal customers.

Regards,

loyal customer
mobile [protected]
e-mail - [protected]@yahoo.In

Car average is given maximum 10km/ per liter..its desel car..when I purchase this car your company sales officer told me its min.15 km/liter..I try 3 times but car average not more than 10..One big complain is in creta car main glass of car is reflected light of oposite car..The full lights spread on full glass in night so we have big problem and it will be accour in accident ..so check its main glass.