Hyundai Motor India Complaints & Reviews

Hello, my name is bhavesh shah
And i am from surat, (Gujarat)
I baught a elentra car from your company 2 years ago
And i am happy with that,
O the problem is in the last week 16/01/2016 in the morning,
My uncle going his village with his wife and driver in elentra,
And suddenly a truck smash us from back,
I want to know why our airbag was not open?
Is thier any technical fault in the car?
What is the meaning of six airbags in the car,
If it doesnt open at right moment,
It was a serious matter,
What about our safty?
I am very unhappier after that with the realtion to your company,
Please give me quick response
I am waiting for your reply
The picture of the car is the attched with this mail
Check it, and reply me
Thank you

Here i am compalining about the cancelation fee.its very reduculas about the hyundai services. Because at the booking time, they inform as all the other instructions about car n booking progress. Why don't they inform as about the cancelation fee. Here they take booking charge Rs.5000 for hyundai i20. When i want to cancel the booking that time they inform about the Rs.3000 for cancelation. They take above 50% for cancelation. Its very rediculas. Its also cheating. Because they will not going to inform cancelation charges at the booking time.

Hi Team,

After multiple email followups with Hyundai Dealer - Advaith Hyundai located in residency road, Bangalore - Karnataka, am still not received my Car booking Cancellation refund of INR 5000/- from the dealer. Complete disappointing, no response from Mr. Rajith Nayar Sales Manager, after number of followups and email communication, he is least bother to response back. You are losing a customer.. Request your immediate intervention and solve this

Shanmuga
[protected]

Sir
I Divya madiri purchased I20 active from KUN auto company, NELLORE, ap.(chassisno:MALBM51BLGM278725G) On[protected] .
While delivery of my car, i faced very irregular response from the KUN company staff ie
1. Irresponsible answers
2, There is no proper cleaning of outside and inside(ie inside the boot space their is lot of red soil and dust) .
3. While opening the Driver side door i got breathing problem due to dust.
For the above said, i asked the staff their is no response.
Since last one decade iam using using I10 & santro.I am sorry to see this type of irresponsibility in HYUNDAI motors.
Thanking you sir
Regards
Divya m

Paid the booking amount (Rs. 5000) for Hyundai EON Magna+ after establishing contact through 'www.carwale.com' from AutoLink Solutions, 16- Main Market, Moti Nagar, New Delhi. The amount was paid by cheque on the name of Orion Automobiles Private Llimited, Gurgaon. But as there were issues in booking, the deal got cancelled. Now Autolink Solutions are refusing my refund as promised by them. Refund was promised to be made within a week, still haven't recieved it.
Have contacted Autolink Solutions many times, they don't attend any calls from my side and their is no response from them till date.

I request that my amount should be refunded ASAP.

Date of Amount Deduction: 27th December, 2016

Complaint Addresser: Dheeraj Mishra ([protected])

Dear sir,
I Mr. Prasad vishwakarma have purchased an i20 diesel magna model in the year 2011 which has been drive for 66000 km till date. I am very disappointed with the quality and the brand name your are holding as Hyundai because my car head engine has break down within short span of running in terms of kilometers.

I strongly won't recommend to any of my colleagues to go for your brand and I will see to it that I lodge the same Complaint to the consumer court as this technical fault has been replaced with your genuine parts for the second time and still facing the same issue.

Please take this matter seriously and try to sort out my problems asap.

Regards,

Prasad Vishwakarma
[protected]

Thane (W) 400606

Dear Sir, We gave our car servicing for clutch change on 11th Jan17. We have asked for pick up and drop service. Car was delivered next day after repair. As i was not in house driver parked the car in basement and left. We came back we found car's left side 3 panel has dent and it was really bad one. Next day morning the same driver came for payment we asked about dent, initially he denied but when he show his job receipt there was no dent etc mentioned. He agreed and said he did it while parking the car. We informed Laxmi Hyndai same time, but due to holiday on 14th they said they will pick up the car on 16th Jan and repair it as it is their mistake. 16th Jan same driver pick up the car and now they are forcing us to claim insurance for the damage which is completely not acceptable. Why we need to pay for dealer's unskilled driver and poor. I am using Hyndai car since last 10 yrs. I am usually do my servicing with Trident and Advait but we never such unprofessional and unethical behavior. As now my husband shifted to Hebbal office we choose Laxmi hyndai this time. It is a nightmare experience with Laxmi Hyndai. I never expected hyndai service would be like this.

I am having i20 elite car purchased on November 2016 due to accidental problem last month. I had given my car for paint work at SAS hyundai station road near Kanpur road...

Paint work is extremely horrible and I'm disappointed for the bad quality of work provided here..I found bubbles coming out from paint work and paint work having scratches from inside bonnet

KINDLY SEEK TO THE PROBLEM AS EARLY AS POSSIBLE

car registration no. UP32HK8903

I have purchased a eon car from mohan motor udyog pvt.ltd, Krishna Nagar road (nh-34), moynagodi, p.o:Niagara, ps:barasat, kol-125. on 11th nov2016. Now when i have call for booked 1st service they are saying it was invoice on July 2016 but now they are saying it's our mistake.
Now my question is I had purchased 2nd hand car?
Car no :WB02AK4352
Engine no :G3HAGM419701
Chassis No :MALA251ALGM463898*C

My creta car with no. DL4C AU 7190 was sent to DEEP HYUNDAI, Mangolpuri, n.delhi Bodyshop for bumper & bonut change and colour, with their Repair Order no. R[protected] Dated 5/1/17. promised date of delievery was given 9/1/17 that too verbal . But they called me today i.e.on 14/1/17 to collect the car. When i reached there, to my surprise the painted parts by the Deep hyundai, were completely of different tone ( the colour of my car is OFF WHITE, while the painted parts by DEEP HY.were nascent white ) . On my objection, they said its due to new and old colour . FINALLY THEY DID NOT ACCEPTED the difference and i had no choice but to take back my car.
I AM SO SURPRISED, HOW A COMPANY LIKE HYUNDAI CAN ALLOW SUCH A HOPELESS BODY SHOPS AS THEIR AUTHORISED SET-UPS.
NOW I request through this forum to the concerned authorities to look into the matter and bring justice to me.

Dear team

This is with reference to my hyundai i20 elite asta mh03bw4461 which is registered on my spouse name, mrs. Harshala jadhav, delivery date 19.07.15 from your chembur showroom.

At the time of delivery at my residence it was found that there was a deep body paint scratch on the left hand side back door of the vehicle which immediately without any delay was informed to your sales staff at chembur who in turn replied me saying that it will get rectified post inspection which was also done approx within a week but till date there has been no response neither any concrete solution about the same.

Every time at the time of servicing the vehicle it was brought to the pick up staff's notice about the scratch & every time a false commitment was made to get it rectified by saying the govandi workshop is closed on sundays & holidays. Last service time also it was again brought to your notice that it has still not solved upon which your sales staff of chembur made a point to say that since the workshop is closed we couldn't resolve it but will get it done next time.

Now, at the time of final servicing of the vehicle you are pointing out at the customer's fault that why wasn't the same immediately not dealt with in spite of customer's follow up with your team.

I need a immediate solution on this as now the same needs to be cleared in my insurance claim as per your staff wherein i'm on the loss of losing my no claim bonus & just for the reason of your staff's negligence.

Awaiting for your response at the earliest.

Regards gulshan jadhav

Sales executive name: gurunath at chembur

Att : The concerned authority of Hyundai Car services,

Recently I purchased a Car from your show room at ADOOR, District of Pathanamthitta, Kerala . My Car detail is Magna Auto KL-26G-9929. The first service was done on your service center at Adoor, Eanaathu. See, I am not a new Car user and having last 40 yrs of car using experiences. Now I changed my FORD FIESTA Car and exchanged with your MAGNA HYUNDAI AUTOMATIC.

If from the beginning itself, your services seems to be in expectation of below average, how I can promote my relations and friends to a new look out of purchases on your product (Auto motive). Hope that you will take it with out loosing importance and give more attention to avoid my further steps on this matter.

Best Regards,

P.K.MANMADHAN PILLAI,
Cell # [protected], [protected].

Dear Managers recently I purchased a creta car and very happy with performance and comfort. Thank you for that!!
I need to install some accessories in my car (parking sensor & some others) and for that I contacted Fusion Hyundai, Medchal Highway, Old Bowenpally,
Hyderabad - 5000011 on Saturday 7th January.
Mr. Santosh who is in charge for accessory said all the technicians are busy and ask me to contact next days. When I contacted him on Wednesday 11th for availability he said come we will do that.
After I reached to his office from more than 30 KM he was not available in his office and his assistant said no technicians are available for today.
I tried to call him several time but he was unable to lift his phone and after 30 minutes his assistant came to me and said the color of sensor which need to be install in my car is not available.
Then I contacted the branch manager but he was unable to help me.
I thought Hyundai is good company not only for vehicles but for servicing & customer relation after sales as well. But I feels very bad the way peoples are responding to costumer.
I used car before from other two companies and never feel that bad experience with them.
I hope you understand the problem and give training to your employees even if they are not directly linked to Hyundai.
Thank you

Dear Hyundai
Writing this mail with full of disappointment and dissatisfaction.my Hyundai Grand i10 car(GA07 K 6256)is in the Alcon Hyundai porvorim from last 2 and half months
They are not releasing my car even after the payment of repairing cost
The service manager named Mr.saeesh is behaving very rudely and disappointingly
Kindly resolve this issue

My car now at jamanagar hapa sarvice center to repair from bate 4/12/2017. they can't diside about insurance and worrentabal matter.they can, t solwe problem last 5 days.and not replay also.
sometime they said that it is under insurance and sometime they said it is a part worranty. they can't decide.whot i do?
other local micanic and hundai servicer are abale to solwe problem but micanic of jamanagar hapa service center are can't find problem.
i have must requre my car.because i job and i can't reach without car.
my hambal request to give me my car.
servise empoyer said that i will sugest to head office. you will must wait to reply from head office.

my car no. GJ10 BR 7756
my mobile number [protected]
address at keshiya ta jodiya dist jamnnagar gujarat

DEar Sir,

I have purchased a eon era plus from poular hundai, Kottayam (Adichira showroom) on March 31, 2015. As promised by the company at the time of purchasing, I have to get an amount of Rs 5000/- as refund of Government employee's concession. I had submitted all related documents in the companyat the time of purchasing but till date no refund is done.
I have noticed the matter to the company but the response was negetive.
Hence I request you to consider my complaint and refund the promised amount at the earliest.

Than you

Yours faithfully,

Dr.Nidhi Alex M Ninan
Nandanam
Patharam P O
Soorand
Kollam, Kerala
[protected](M)

I had purchased verna 1.6sx from jsv Hyundai lucknow and they have given me a defected piece from the 1st day there is irritating sound coming from the left rear suspension and even after telling they refused and said its not coming all the time ...i was like what the F######### man ..this irritaing sound always come when a person is sitting on that side ...and inside my car there is always moisture contains and i dont know what it is but at the right side there is always a white particles showing over the fibre like if there is water contained behined the fibre ...plz see to it otherwise i have to take some serious step

Respected sir,
It's been almost 2 years since I brought a new Hyundai Verna Automatic(2015). Since then the car was in perfect condition until the beginning of 2016, the car's gearbox was in serious trouble(the car never downshift the gear;it get stuck after 3rd gear). We got it checked and it was solved. Later, by the half of 2015, the problem seemed to be troubling as the gears never shift down and it made horrendous to drive the car in city limits. We called the service centre, got it checked and they somehow solved the problem. By that time the car never made 7000km on odo. After a month of repair, the problem seemed to be getting worse and the car was taken to the service centre. The car was left there for about 1 month and the people in the service station barely looked after the car. After a serious of complaints they somehow managed to solve, and they handed the car after 1 month. Then again, by december of 2016, the problem got worse. The car just crossed 9000kms only!! And its been 1year and 8 month since I brought the car. By this period of time, the car broke 4 times. The people in service station never clearly examined and never diagnosed the problem, and we are in a serious trouble of owning a car. All they say is that "you have to repair" or " we'll try once more". We need a complete solution for this.

We just recieved a messgae from hyundai that we are selected in holiday world from hyudai and all details have been mentioned and a contact no. Was also there in the message for any query and for details. But when we called the executive said all the vouchers have been distributed so you are no longer is the beneficiary of the same and without any further classification she just cut the call. I am not worried about the gift vouvher but its the thing that customer satisfaction is not policy your employees are concerned about. Please i request your attention to do somthing about it

TO HYUNDAI AND 3M CAR SERVICE
HORRIBLE CASE OF SERVICE
Sir, Madam,
hello Vikram Dabholkar here from pune car registration number MH12 NE 0576, CAR HYUNDAI VERNA ( as i am TOYOTA INNOVA user have seen the difference)
HAVE ATTACHED ALL DOCUMENTS PLEASE CHECK,
THE 1ST FREE SERVICE ALSO I WAS DISAPPOINTED AND NOW AGAIN.
SO THE ISSUE
from the day i have purchased this car, have experienced bad to worst service, commitment failure, service issues.
last month my car met with a small accident, front bumper cracked and there were some eggs on sit which broke and fell on the sits and floor.
i went to SINGH HYUNDAI wagholi, told them all issue bumper repair, cover it in insurance, and clean interior, they told me 2400 /- i agreed.
had told them to remove sits, remove the mat as for dent n paint they said it will take 5 to 6 days i agreed.
it took them 6 days nobody followed up, when i called they say ya the car is done you can take it, i go to collect the car and the 1st thing i see bumper color mismatch,
i ask the adviser Mr.Nilesh Jagtap - [protected], Manager Mr.Altaf Nadaf - [protected], Mr.Sandeep - [protected]. they all said its fresh color just painted thats why its looking like mismatch, company paints are different and we have to make a color our self's, this i heard for the 1st time in my life.the manager mr altaf says one of the car from company they have sent is with body color different and bumper color different, i guess a manager saying this is spoiling your company repo,
after i long argument they will pick car on 2nd jan again and will match it properly.said ok.but they should not have given me so many illogical reason,
hopefully when they picked on 2nd and return the car to me today i found the color was matched.
then comes the cleaning and washing part, after so much discussion and had told them the car will be here for so many days so you can remove the sits, remove mat wash it,
bcoz it was smelling dirty due to eggs broke in it, 3m car wash head come and says its not possible we cant wash this car, lets see will try, its not possible,
then after all discussion they tell me 90% of the smell will go, when i bought the car home, and parked it, morning when sit the same smell nothing had been changed, just coz they have kept glasses down when they gave me the car i felt the smell is gone, also had shown what all parts are ti be cleaned, when i call them up they say will do it when we will pick car for bumper paint work, said ok, now they picked my car on 3rd and still the cleaning is not done.had also sent the images when i had picked the car,
specially had sent coz the sit belts were dirty, the floor was dirty, the ac blower were dirty.the usb port section was dirty, and smell still there,
i am specially writing this mail bcoz have used many other company cars but this the worst service i ever got and thats from HYUNDAI,
ALSO THE SERVICE CHARGES FOR FREE SERVICE IS HIGH IN THIS WORKSHOP,
IT COST ME TOTAL 4000 SOME THING FOR SERVICE WHERE AS MY INNOVA NEEDS THIS AMOUNT FOR PAID SERVICE.
REALLY UPSET AND REGRET WHY DID I GO FOR HYUNDAI WHEN TILL LAST MOMENT WAS GOING FOR CHERVOLET CRUZE.
i really would suggest plz check or learn from TOYOTA HOW SERVICE HAS TO BE DONE,
I GUESS HYUNDAI REALLY HAS UNWANTED PEOPLE WHO DONT HAVE ANY IDEA ABOUT SERVICE,
I HOPE YOU READ THE FULL MAIL AND WORK ON THE ISSUES.
THANK YOU
--
Best Regards,
Vikram Dabholkar,
Official Representative for
RUPANI, HAMPARA, SWADESHI FOOTWEAR BRANDS
REGION MAHARASHTRA
UNITED ENTERPRISES
Viman Nagar, Pune.
[protected]