Hyundai Motor India Complaints & Reviews

Roshan Hyundai over Sikar Road did a negligence with me as:-

1)They had not handover me the service booklet and when I had asked them to send me the same they denied and even told me we will do pickup and dropoff service but till now I didn't get any call.

2)Some amount of check is pending from there side but it's been more then a month but still I didn't get my amount.

3)They had not given me the medical kit and even not treated me well while taking the delivery

4)Some accessories parts are still pending from there side even after giving them the complete payment.

Please see these issues on high alert, As these dealers are misleading the Hyundai's reputation.

Dear sir,

I purchased a getz prime, 1.1 gvs model of hyundai from trident showroom, sadhashiva nagar, bangalore during march, 2009.

My vehicle has run near about 45, 000km so far.

Four months back i got some abnormal noise and i left my vehicle for service at advaith hyundai service centre, rajaji nagar, bangalore.

There, they informed that there is oil leak in power steering, that's why such abnormal sound is heard. And they said i will have to replace the entire power steering rack, which costs around rs.35, 000.

I felt the cost very exorbitant, for a vehicle just run only 45, 000km.

I am shocked what type of parts does such reputed company like hyundai fit to their car, its totally absurd.

As a layman i should believe what ever the hyundai service people say.

One week back i had left my vehicle at blue hyundai service station, rajaji nagar for replacing my power steering rack. I had paid a advance of rs. 26, 000. But so far i have not received any kind of reply or response from them. I am trying to call the concerned supervisor, but he just drag the reply.

I need justice in this regard.

First of all, why the spares are worn out very quickly for a less run vehicle. The spares are down graded one or whether the company cheats customer with such kind of technical issues.

Secondly, for such simple issues why the company recommends to change the entire rack, instead of sorting out the problem meticulously. Is it the lack of technical competence with your service providers or simply burdening the customers.

I need justice for such huge ransom payment with proper solution.

Thirdly, why the service provider do not have the concern for the customers. They will have to call the customers and inform the updates. Instead i am begging them, which is unworthy on your part.

Please sort out my problem, so that such a high branded company do not loose their credibility with customers.

My vehicle details:

Getz prime 1.1 gvs

Reg. No. Kao4 mg 1328

Mobile: [protected]

Thank you

Dr muthu kumar a

I have purchased Grand I10 in May, 2015 from Lakshmi Hyundai, Himayatnagar, Hyderabad. The vehicle was run for only 4500 kms since purchased on Hyderabad roads only. On sunday last I was travelling to Moinabad in the outskirts of Hyderabad, where the vehicle was struck on the road and did not move. I made a complaint to the Hyundai Customer Care and later vehicle towed to Kun United Hyundai at Gachibowli, Hyderabad (Complaint reference No. X[protected]IND). Later I have received a phone call from Kun United, stated that the Clutch plates were damaged not covered by the company warranty, and to be replaced with new one costing about Rs. 10, 000/-. I am aggrieved by the poor quality of products used in the vehicle which worn out before 5000 kms. I am very much dissatisfied with the vehicle for having incurring loss like this within warranty period.
I look forward for redressal of the grievance of my bad experience of the vehicle.
R. Srinivasa Prasad
Cell.No. [protected]
email ID: [protected]@yahoo.co.in

5 minutes back took hyundai car in 1 month the radiator plate got broken in showroom they told sir its fiber plate.
Other 4 cars was there with same complaint but no result.
After 2 months back window glass got broken while i was driving no other car beside me.in showroom they told sir never got this complaint.
I paid and put new glass.
But i tell to others that they use cheep material. So u get more problems and they earn.

Regards
Naresh
[protected]

I have bought Xcent SX(O) top end model, I was suing Santro GLS for nealry 8 years 6 months. I being a loyal customer, I bought another Hyundai prodcut Xcent which costed me 9.50 L.

In Oct 23rd, i have raised a compliant that there is noise coming when I turn steering left kat Kat Kat kind of a sound. Talwari Hyundai Sanathnagar replaced the Steering Column and given back the car to me, after using for a day, I realized that the steering is very hard than the older one. It is as good as no power steering but as normal steering like Maruthi 800. I raised a complaint again with Talwar Hyundai they diagnosed and found the the issue of Hardness is their. After they tested by reinstalling my old steering column that it is Hard and they planed to change with other new steering column.

After replacing the another steering column, I have to put a lot of effort to push the steering on to left due to this my right hand shoulder is again paining.

Talwari Hyundai service manager found the issue and said he will work with Hyundai Regional Team to solve this issue. I tried to reach out to Hyundai Regional office team in Hyderabad at-least 20 -25 times no one responds and the security says he cant give the address of office and the team member Ms. Suhasini is in meeting, on leave, not in her seat, went for lunch or went to wash room. I got sick of it and sending mail to Talwar team and Hyundai service team and logged a compliant on their tool free number 3 times. But the response is very bad from Hydundai team.

The solution Mr. Hyundai team show is by carrying the tab connected to my car and show the readings. but they are least bother to find and answer me why my steering is hard and other cars demo car and loaner car they I used for 2 days is much smoother than my car steering.

I called up Hyundai Corporate office they connected me to a Person Chauhan is talks like to call centre person saying your compaint is registered and will be addressed soon.

I am suffering fro last 2 months most of the time my car is in Service center and I am paying Rs. 500-600 for cabs for my daily commuting.

After getting hold of Mr Srikanth and Mr. Amarnath, I have written two mails with 13 points they are taking to me verbally but not answering to my concerns raised in mail.

Please suggest who should I get my money back?

you can reach me on [protected]@hotmail.com

This is last e mail which i am forwarding, i am still waiting for any reply or contact from couple of weeks now where i was promised that i will get a call in 3 working days :

From: Majid, Yasir
Sent: Tuesday, December 20, 2016 4:00 PM
To: 'CCS GROUP ID' ; '[protected]@hyundai-motor.com' ; '[protected]@advaithhyundai.com'
Subject: SHAME**New Car Complaint / Service Provider Complaint **

Hi Team,

I have received this e mail from you on 14th Dec and as you promised that Regional office will contact me within 3 days, looks like it was BIG JOKE to me because today is 20 Dec still I have not been contacted by any one .

I am frustrated to the highest level from Hyundai and its partners, GIVE ME THE INDIA HEAD OFFICE MAILING ADDRESS, I WANT TO WRITE A LETTER TO CEO OR MD .

You company is the worst I have Delt with, no customer concern, WORST TO THE CORE .I will surely publish on social media in all the forums about the worst customer service you provide to customer’s

**I have chain of e mails on this complaint and from Hyundai that they will contact in 3 working days but its been so many weeks and no one has contacted, this shows clearly lack of ownership and shows that Hyundai is least bothered about customer.

My Name is Jat Anilkumar Virendrasingh. I booked Elite I20 from Gallops Hyundai Pvt Ltd. Ahmedabad Gujarat. I met to Mr. Tanuj Pugalia. His mo. No. is [protected]. I gave him a Cheque for booking because he asked. When I gave this cheque to him, I told him please ask me before depositing this cheque in the bank because at that time my bank balance is not sufficient. But he deposit this cheque without ask me hence the cheque bounced. Tii date I pay my all installment, all cheques timely. But because of him my cheque is bounced. I feel vey bad for it. When I got this news at that time I called mr. Tanuj Pugalia and cancel my booking. In future I will never purchase any Hyundai Car and never suggest to any friend.

My vehicle hyundai verna AT
i went for accident repair work in coimbatore M/S Chandra Hyundai
ie Total Bill of Rs 35500 and i paid full payment
They given split-up of others 16500 and bodyshop work 19000

and i went many times they are not giving break-up for others 16500
insurance company rejected the others Rs 16500 bill amt

so pl refund the payment of RS 16500 as soon as possible

Veh No TN 38 BX 4600

Poor service, Accessories attached is poor quality side beeding gums came out,
reverse sensor worked just 1 week, My car is just one month Old,

NO quality check is done once service is done .Please do the needfull.It should not happen to other customers, creates bad image to Hyundai

Below is the showroom details
Popular Hyundai
State Highway 28, Modern Bazar, Areekkad, Kozhikode, Kerala 673018

Copy of complaint sent to mukesh hyundai kestopur

To
Mr. Sukanta mukherjee
Manager kestopur branch
Kolkata-700059

Writing this letter with great regret that from depositing the a/c payee cheque for perchashing a i-10 grand sportz from mukesh hyundai, kestopur. Your sales personal was never transparent following receiving the cheque. They were of seperate persons than before in my knowledge.

It was sales mans duty to handover all relevant papers and important documents during handover of the car which they did not done. I have to chase every time personally or over phone to get each of the items which they promised before perchashing the car and exchange of my old car (Chevrolet u-va). Till date the smart card is not received by me which was deposited to your showroom for correction of address (The date being 8th of june 2016). The sales personal and the customer care attendants did not know how to deal with a senior citizen like me with their false and baseless promises each time for this last six months.

Lastly the pollution test and insurance renewal of my car are due shortly, but without smart card i am helpless.

Kindly enquire the matter and try to solve the problem which i am facing. Hope a speedy reply from you and expect a phone call from you as early as possible, as your phone number is not available.

Complaint by dr. Dilip kumar chakrabarti
19c/2 dumdum road kolkata-700030
M-[protected]
[protected]@yahoo.co.in

I am pride owner of hyundai-verna -diesel, car with registration number of tn-72 ak.0003, since2010. now it has come to the point of service at air condition portion.when took the vehicle to susee engineering and automobile private limited at 184/2, tirvandrum road, vannarpettai, tirunelveli for service on 08/12/2016, they inspect my vehicle and gave the quotation for rs: 38, 224/-.i am not satisfied with their opinion.so i get back my vehicle and approach to another near by service center, they also checkup my car and rectify the problem with total cost of rs:2700/-. here you know the difference in cost of two variants and how you people cheated the customer. service market is very competitive one.but you people easily loose your customers.this news is going to be spred to public through modern e-communication system like.whats up, face book, , , etc..., , the hyundai company is best in the world wide, but your authorized service centers are providing worst services to your customers.if this tendency is continue in future, one fine morning you will be out of the race.in earlier period i have loose my hard earning money at your authorized service center.

My name is arpit goyal. I booked hundai eon top model with 5100 rupees by cash. Then agent tell me when i cancel that booking company refund my total amount. But after some days i issuese some family problems then i call agent and says her i cancel my booking and i want my booking amount that time agent says yes sir no problem but sir when i go the showroom that time copmany not refund my booking amount and after my relative purches car then i also says for adjustment but it not agree. So please give me solution. My contact no. [protected]

I visited your dealer "gallops motors, i.I.M. Road, ahmedabad on 16th december 2016 at around 12.00 noon to book my new creta car. The sales person obtained my documents for in house loan arrangements and told me that a new car will be delivered on 17th dec, 2016.

I again visited the show room on 17th with family at around 11.00 a.M to celebrate the auspicious occasion of taking delivery of my car . Where i was advised that after the approval of your loan the car will be ready for delivery. After spending almost a full day at the show room with my family i was advised by the representative of hdfc bank mr. Rahul rathod that my loan of rs. 14.82 lacs is approved for the tenure requested by me at around 5.00 p.M. And also advised me that the loan requested by you is at 9.35% and the emi of the same will be around rs. 24000/- p.M.

Subsequently, the sales officer told me to credit rs. 2.20 lacs to the company's account towards the down payment which i immediately reacted and transferred the said fund to company's account through rtgs from my bank account.

The vehicle for delivery was brought to the show room at around 6.00 p.M.

We were prepared and ready to take delivery of the vehicle but suddenly at around 7.20 p.M. Sales officer mr. Jeetesh informed us that your approval for car loan was not clear and we will not get delivery today.

After listening to the words told by mr. Jeetesh, sales officer, we were shocked and the whole family was thinking what to do.

The way in which the staff was behaving with us since last two days is a matter of concern for us. The commitment given by your staff was not having any authenticity.

No senior officer at the show room attended us and told us the true story as to what was going on since last two days and at the eleventh hour our dream of owing a creta car was ruined.

At present i am owing a verna fluidic car and i am an employee working in p.S.U. Since last 25 years was thinking to own a hyundai car only showing loyalty towards your company but...The way the sales team, other officials behaved with us was not upto the standards of an international company i.E. Hyundai.

At around 10.30 p.M. The amount transfered to your company's account was refunded to me in form of a cheque no.004275 for rs. 2.20 lacs.

In reference to what is narrated above, we request you to kindly arrange to impress upon your dealer's not to play with the sentiments/emotions of the customers by giving false commitments. This type of behavior in future will loose the trust on your company and customers will be compelled to find another option which may result in loosing loyal customers.

Regards,

loyal customer
mobile [protected]
e-mail - [protected]@yahoo.In

Car average is given maximum 10km/ per liter..its desel car..when I purchase this car your company sales officer told me its min.15 km/liter..I try 3 times but car average not more than 10..One big complain is in creta car main glass of car is reflected light of oposite car..The full lights spread on full glass in night so we have big problem and it will be accour in accident ..so check its main glass.

Bought a hyundai grand i10 car from oja hyundai, guwahati. After the warranty just finished..We are facing heavy problems like abs sensors not working, handbrake problems, back glass automatically broken, and many other...The main motive behind my complaint is not to ask for any refund or noting but a little help to let us know what is happening with the car...Till date a lot of money have been drained to the car...The car rides on normal basis...Once a week on good highway roads at a minimal speed of 60-80kmph. Please help us with the problems...Whenever we go to the main service center all we haer is that "sir you have to change the sensors and all these"...Does it really mean that buying this car is really not worth it coz its only been 2 years and all the electronics seem malfunctioning...We drive wd our lifes at risk...Reply me as soon as possible before its too late to take any action...Thank you

I bought HYUNDAI ACCENT from your dealer MITHILA HYUNDAI (Maharashtra - Thane - Miraroad) on Feb 2015. car was registered under KOTHARI TOURS and TRAVELS since it was a T- Permit car (MH04 - GD - 6953). As you are aware that we get some excise return of tax in three months after buying car, we did started procedure for same with dealer.

But unfortunately, sales person (ZUBAIR SHEIKH) left firm and then RTO Guy who was suppose to enroll us for this payback too left firm without processing our documents (This was informed by showroom guys). Later on we were in follow up with some Mr. Navneet and he too told us that he processed docs in Aug 2016. Eventually, its DEC 2016 and we came to know that person also left.

So now in all this guf[censored]p we are sufferer and not getting any affirmative reply from dealer. We are sick and tired of follow ups and we don't want to incur loss for mistake which we never made. We want you guys to help us out in this situation.

In case of any further non-satisfactory service we are ready to go legal also in this matter. We just hope that your team look into matter at earliest and co-operate with us.

Awaiting your prompt response.

Dear sir, i have purchased i20 magana on 23-march-2015 from harsh hyundai, narnaul. But on rr bumper paint automatically removing from car. Once it has been re-painted by harsh hyundai but still problem is occurring. This is manufacturing fault and i want to replace the same asap otherwise i have no option and i will claim through consumer court.
I am waiting for your positive response.
Car registration no - hr35 k 1562
Owner name: yad ram saini
Model: i20 magana
Color: silver
Contact no - [protected]

Sir, i have booked a hyundai verna sx (Automatic) from hmp, ekkatuthangal, chennai and on the date of booking it was confirmed from checking the all india stock availability and my colour sand dust was allocated to me and confirmed by the executive who attended me. All my payment for the car has been given (Icici loan amount also credited to hmp). Now to my surprise i am informed that they do not have any colour other than "silver" and forcing me to take only that.
I am really disappointed and really feel why i have been cheated by giving false reason and made me to pay full amount and forcing me to take only silver.
I was for past 20 years a proud owner of maruti products (800, zen, dezire) but now feel why i opted for hyundai rather going again to maruti ciaz.
I immediately request you to kindly look into my request and kindly provide me the same sand dust colour i have originally asked for since till date i have not been allotted any vehicle even after 15 days of payment.
Hope to receive your reply immediately to my mail id [protected]@hotmail.com
Vehicle booked in the name of s. Balaji
Date of booking : 29th november 2016 from hmp ekakatuthangal.
Mobiile number : [protected] or [protected]

Hyundai charged me heavily for extended warranty and not honoring it despite several reminders. Nobody is ready to answer my questions. Following up with them for the last four years.
Another big issue is the mileage of my verna car is very very poor. It is only 5 kms per litre. The company is always giving me false promise to rectify it but so far in the last four years did nothing.

Sir,
I ordered a grand i10 petrol sportz model with airbags from rajendra hyundai etawah on 8 september 2016. As i was out for work in mumbai, my father who doesn't know much about these things went to get the car however i was continuously in contact with the showroom managers on phone. I was informed that they provided the same car to my father. My father paid the full cash n got the car home. Now that i'm back home after 3 months i noticed that the car doesn't have any airbags. I have all the documents with me to prove that m right.

I request you to please intervene and help me get the car i asked for