Hyundai Motor India Complaints & Reviews

I bought i20 elite Sportz recently from Talwar Hyundai, Jubilee hills, Hyderabad on 7th November 2016 evening with a hurry delivery. So as the day is going to end, they advised me to come on coming weekend for the free accessories which they are promised to give along with car.
So i came for fitting of the seat covers on 12th November. They said there are 2 color options for seat covers ( Brown and Black, and the concerned person has told me that once he takes the car to the workshop for fitting he will call me back for the color to choose, be doesn't. After 3 hrs of waiting he came down with brown color seat covers and which looks very odd with the interior color combination. Then i asked him to change the seat covers for which he is saying that its already over, we cannot replace them. This is not the correct way to behave with the costumers which i never expected from such a giant company.

I had given my I10 for AC work in Unique Hyundai Shiroli Kolhapur in the month of July they kept the car for more then a week but they couldn't resolve the problem instead they damaged my dashboard when I asked them about the damaged they said they will replaced the whole dashboard. Now its been more then 5 months they are like dashboard is in on the way. Literally I had took the car for more then 4 times for the same AC problems which they couldn't resolve. They have even damaged my gear knob and the music systems wiring. Is this how the HYUNDAI dealer ship works? The outside technicians works much better then HYUNDAI people. What I found in the Unique hyundai was lack of knowledge of technicians. Too bad experience.

Hi

I bought car from : shop no 728, akash 3 complex, 132 feet ring road, naranpura, ahmedabad - 380013, near aec, near naranpura flyover, opposite jai mangal brts

I bought new i10 grand white color on 1st june/31st may.

My name is roopak singh, [protected] and my vehicle no is gj 01 rp 9533.

I still did not received my rc book. every time i contact hyundai people they say give us 1 week. its more than 5 months now. first they used to reply call and text but now they don't even do any follow up.

I know if i will visit rto i can get better help than what you guys are giving. but i have paid not only for car also for the services which is my right.

Let me know turn around time before i take further step.

I was not knowing buying hyundai car will be like taking admission in school, for every service have to call or email the boss. ridiculous.

Thank you.

When i bought my new hyundai eon car on 15/2/2016 it has a mini scratch in the front bumber portion. At that time i informed them and they told they will clear it on the first service. But on the service it doesn't clear properly, then they told me to come again another day and i go there, at that time it happend one more scratch in my car and i asked them to clear that also and they charged 1750 for it. But the sad part is none of the scratch is repaired properly there is black shade on the repainted portion. The service and customer support was very bad. I don't know what i have to do next. Hope i will get good quality service.

We have booked creta black automatic car 2 months back. We have been informed that we ll be getting car in 2 weeks . According my brother planned his vacation from dubai and came here .Now its been 2 months we have still not got the vehicle . We hve give on spot 2 lakh and in 4 days 12.5 lakh loan was sanctioned and transfered to the showroom thinking that car will come in another 4 days .so already we have paid 14.5 lakhs still not got the car. Every week we cal the manager very bad response, everytime one or the other reasons, every time we cal he says in another 10 days, yestrday I caled him again same words, today he has called me saying this month end . Running behind them them.for more than 2 months
Booked in the name of siddique arikady
0 [protected]

I have purchased an eon car from kholsa hundai, rourkela on[protected]. on august 19 my car's battery (amron) stopped working. because my 2 years warranty was going to expired on[protected], i had inform your service center regarding the same. they have checked my car and replied that the battery have to be replaced. when i asked how much time it will take then they replied 10 to 15 days.

They have taken the battery of my car for replacement. as per my request they have fitted an old battery in my car and told me that when new battery will come after 10 days they will replace.

Now it has it has more than 2 months passed. i have made a number of calls to your service center and every time i have got reply that battery dealer having no stock. when battery will come we will replace.

We were giving much and more preferences to hundai cars. before eon, i was using santro. but this time i have really got a very bad experience from your service center. its really a matter of very sad affair.

I am requesting you to please resolve this issue for which act of your kindness i shall be very thankful to you.

With regards,

N. c. prasad
Kalunga
Rorukela-770031
Ph : [protected], [protected]

Every 20, 000 km we have to change the clutch assembly of my Verna fluidic vehicle.hyundai is cheating the customer by providing a cheap quality parts in Verna.we have 3 Hyundai cars and they are fine apart from this Verna.its a faulty product, the quality of the parts is very cheap.i have replaced the clutch at 29, 000 and after that at 40, 000 they changed the master and slave cylinders and pressure plate now it's 59, 000 the clutch failed again I am not able to change gears.

Kunal
[protected]

I have given my santro car for service. Also informed that washing is very poor.in next service in advance informed that washing is not satisfactory, after service washing is too bad. Branch manager and service adviser is not professional. After this service, 2 days later i noticed that ac is not working. I informed by phone and agreed to they will look into this. I left my car for checking and service adviser saying that condenser is went, need to be replaced. How its possible before service ac is fine and after that its not working. Service adviser mr guru saying that there might be small leakage so that all gas leaked out. This is not the correct! Okay, if this is the case how long it will take to leak entire gas. Mr guru told that it may take 3 to 6 months!!! And the branch manager convincing me to change the condenser that they have in stock, are you planning to change the car... I strongly believe that they have done some accident with my car either inside the service center or outside, so that condenser got damaged. Are they really trained or qualified? My sincere request to all hyundai valid customer, please do not visit advaith hyundai service center at graphite india signal, its worst service center.

I took my Hyundai i10 for an accidental insurance claim at Hyderabad Talwar Hyundai shaikpet just to find out that the repair was partially done and service was the worst I have ever experienced with any service centre.

The newly installed parts came off in less than 1 week while I was driving at high speed. I was lucky enough not to collide with the oncoming traffic.

Hello sir
My name capt nahar singh. I had parchased new grand i10 desial from bkhra hyundi dealer roper city before almost 1 month by csd. We had given them 1.75 lakh down payment and also bank had tranfared due lone amount to bkhara hyundi dealer bank account. And they had given us car but after 20 days they did not transfare money to army depo, so that we can get regestration number. We told them many time. They did nothing. It was my worst experience of may life.

Am taking this opportunity to bring to notice of all a serious issue pertaining to rusting of my vehicle WB24K8655 ( i10 1.2 SPORTZ).
The entire body ( external / internal ) has got very badly hit by rust.The nature and extent of damage can be gauged going through one of the pic enclosed . Its all over, can you imagine ?

While have tried bringing the same to the service team at Kokata, however, their version is it...

Sir,
My self miss. sunita eknath pawshe car no. mh.05 cm. 2650 chassis no. malcu41dlfm198296 engine no. g4fofu466101 has purchased a car from hyumot hyundai motors india ltd add. dahisar showroom from mumbai.
Respected sir/madum, we have complain 3 times about sound but the problem is not getting solved. thats why we are giving complain to you. so we are requesting you to solve my problem.

Hi,

This is Krishan Kaushik. I own a i20/DL 12 CE 5477.
On Sunday (Nov. 6th, 2016) I handed over my car for repairs (Clutch change/ Break pads change service etc.) While handing over the car I was promised discounts on parts as well as on service/labour.

The charges worked out to around Rs. 31, 000.00. On my asking about the discount, i was flatly reused discount on parts but they were willing to offer me discount on labour charges. Moreover the service adviser who accepted the car was not available, I think a calculated move.

Despite of my reminding this everyone including the works manager refused. As i was utterly disappointed so i refused to accept discount on labour charges.

My grievance is why was i promised discount when they were not going to give it? Was it to lure me in as the repair charges were lucratively good!

I own Honda City, Maruti Baleno and have always been given what was promised. This behaviour has left me aghast and frustrated.

I hope my grievance is addressed ASAP

Dear Sir,

Reference R/O number: R[protected]

I had given my vehicle for service on 3rd Nov, 2016 at Lakshmi Hyundai, 25/11, 3rd cross, Yogeshnagar, Hebbal kempapura, Hebbal, Bangalore -Karnataka, Pin: 560024, Near Bethal Church and then received it on 4th Nov, 2016.

On receipt of my vehicle, I have observed that 3 AC vent knobs had been broken. The service advisor name who received our vehicle was Mr. Kishore. It was in working condition prior to the service. As soon as we observed this damage we reported it to Mr. Ram(since Kishore was on leave on 4th Nov).

After we reported the matter to Mr. Ram and the service manager, we were told to come on Monday 7th Nov, 2016 as Kishore would be coming to office that day. Once again we had a lengthy discussion on 7th NOV, 2016 with service manager and Mr, Kishore - as a result, we were told that the AC knobs are not available separately, but come as a set along with the AC vent -Each AC vent costs about 4K each. Since the damage was done to 3 AC knobs, we were told told by the service manager to pay 50% of the damage cost - which works out to be 6K for 3 AC vents.

Our concern here is that the knobs have been broken during the service, therefore we will not pay any amount for this damage. However we need our knobs to be fixed at the earliest since they are damaged. Please refer the attachments of the broken pieces for your reference.

Kindly do the needful. Awaiting your positive response

If necessary action is not taken, we will approach the consumer court for necessary further action. It's really sad to know that trust is no more a criteria for Hyundai customers.

Vehicle details:
===============
Model: i20 Sportz
Reg no: KA04MM8327
Owner name: Beenu Xavier
Mobile number: [protected]

Thank you,
Beenu Xavier.

Hi my name is Suresh kurra, and Iam the owner of Hyundai creta(ka51mh3447)dis is my registeration number of my car previously Ihav done my car servicing in Bangalore at 30000km and they said me that Der is a problem in clutch plats, so Ihav changed my clutch plats and after dat Ihav I had done my car servicing in hyd for 40000 and now my clutch is tooo hard it's not like a car clutch it is like a lorry clutch and Ihav complanted when Ihav given to service in hyd but thay are saying dat the clutch will be like dis only and they are not rectifying my prb and now my breaking is also having some prb so iam not satisfied with ur services Iam totally upset with ur service plz kindly rectify my problem I would really appreciate u i[censored]r gng to solve my prb as soon as possible now my car is in Hyderabad, my contact details :[protected], [protected]

I own a Hyundai Creta buyed in November 2015 from Bindal Hyundai, Rudrapur, Uttarakhand, 263152.
I am not satisfied with the vehicle service done recently.I told all my problems which i am facing while driving the vehicle to the Engineer and still i am facing the same issue with the brakepads.This is the poorest quality of service provided ever.I must tell you 7 more HYUNDAI Vehicle were booked including HYUNDAI Creta by me and my relatives. If such costumers would face this kind of service provided by the company than It won't take long to switch to some other company who Respects its customers and provides better quality of services.I Hope for a quick and positive response.

Please Note I have Purchased i20 Magna on friday3rd November 2016 and on saturday 5th November Smoke started Coming out of the engine .Got it towed to Ritu Hyundai these guys are saying there is some issue with clutch plate which is only driven for 70 km out of which 60 km was driven by the driver of the dealer from Mira road to kalyan.Guess i have got a defected piece amd want my amount to be reimbursed as I will be going for a different car now my car has not even passed registration.Hyundai really not expected from you guys

Scraches have been occured in my vehicle. I have visited with my vehicle on 26.10.16. The body care department people told that they have no contact for my insurance company New India Insurance. They told they will hand over one estimate and after approval they will carry out the work and told to take the vehicle.They have noted the body parts which need painting. Then after i contacted regularly for five days for handing over of estimate. Then again they are asking for vehicle to bring to their workshop.This is a case of harashment. please suggest the remedy and what is the procedure and probable time for repairing the same

Since I have purchased the newly launched model of Hundai GRand i10 in 2014, I am facing regular issues with clutch and gear. When I registered the complaints with Hyundai dealers, they never registered it on papers rather shrugged it off by saying it may be because the mat is stuck, its your faulty imagination etc. Now when the issue got fatal in 2016, I'm driving down from Gurgaon at a speed of 80 Km/hour and feel the need to slow down as per the traffic congestion, the gear gets stuck and refuses to move. In panic I have to abrupltly stop the car, wait for 5 mins and restart. Then the care moves and keeps getting stuck in the midst of traffic. I had to escalate the issue to your dealer, Triumph Hyundai, they are lethargic enough to take a note of that rather I get extremely poorly serviced car due to which I have to escalate the issue to Hyundai. Finally the problem gets noticed and I am told your clutch is weared off and I have been told exuberantly high charges regarding it. Once again I had to Ask for Hyundai intervention and the cost is minimized and I end up paying as usual for the faulty vehicle and Hyundai's reluctance to accept this mistake. It has only been few months, my car is again showing the same issue and gear often gets stuck while driving. I again escalated it to Hyndai. The mail is wrote I below-

I had got the clutch of my car changed, service done, and few other things shelling out some 10-15k because I did the mistake of purchasing Hyundai Grand i10, the newly launched model with new promises in 2014.

Now, it has been only few months that the clutch was changed, I'm again facing issues from past one month due to which I have narrowly escaped death because your service and parts are of such low quality that they wear off within few months and I keep on investing and investing and investing after so much investment. Looking at the past ridiculous services, I dread to go to any Hyundai Service Center. I want an expert from Hyundai Motors to cater this issue on immidiate basis and not executives from dealers with half baked knowledge. My research says that Hyundai cars have been facing regular issues in clutch and gear in the past leading to vehicle recalls.

Yesterday while driving down from Noida, I had to stop my car millions of times because gear got stuck and refused to move. I'm extremely disappointed and frustrated with the low quality product you have given me. I feel cheated. The day I will finish off the EMIs I m going to sold this ridiculous vechicle and vow to never purchase it again.

But till I own it, the least I expect is to accept your mistake of giving me wrong vehicle and resolving it for my life's sake.

As usual they sent their foolish dealers and they gave me nonsense reply after driving car for 10 kms, I dont see any issue and if it again comes call us we will be there. Now not only they expect me to drive a faulty car and risk my life but they give me foolish reply that I should call them in the middle of road when the car shows problem becuase they are lethargic to accept their mistake and resolve the issue. I vow never to purchase the HYUNDAI CARS AGAIN. RIDICULOUS ATTITUDE!

Pl. Find details of my complaint in the mail sent to samrithi hyundai and since last two months i have spoken to all the concerned persons but it seems that there is no administration in this hyundai dealer and accounts is said to be so strong that a person namely mr. Pardeep in accounts department is above the system and customers have to run from pillar to post to get back their refunds.

Kindly find the contents of the mail forwarded to samrithi hyundai, ambala
Dear sir,
Kind atten mr.
Varun
Kindly find attached booking slip no.22072 dated 29/06/2016 for an amount of rs. 10000/and
Refund the amount as
Tated above.
It is for your information that the above booking had already been cancelled and intimidation was given to mr varun in
This regard.
Kindly do the needful on priority.
Thanks for the valuable given by ur esteemed team.
Best regds
Adv. Pradip kumar dahiya
Dwarka, nd
[protected]