Hyundai Motor India Complaints & Reviews

The air-conditioning system of i20active petrol sxmodel is very poor in daytime and sunny days.
3rd and 2nd gear pick up is very poor and reverse gear system is not doing smoothly.
Another feature is not in my car that is speed sencing door lock and distance to empty
Ac of this car is not working properly
There is no pick up when i gear up 2nd and 3rd gear. engine also getting heat in 10-12 km running

I had booked an Xcent base petrol on 24-8-16 from Pothens Hyundai, Maruthoor, Trivandrum Branch, Kerala. In the brochure, it is written that the model have Airbag, ABS, Central locking, Front power window etc.., but when i received the product, the above mentioned features were missing on our car. I received the xcent car on[protected] after permanent registration through the dealers. Moreover, the executive and dealers had not informed me about this defect. I have already registered the complaint through Hyundai Toll free no: on[protected]service request ID:[protected]. I havent got any satisfactory reply from the company or dealer.
engine no:G4LAGM079312
Chassis no:MALA741CLGM190909*G
Manufacturing date: august 2016

i would suggest that you give us a new car with all the promised features in the brochure otherwise, I would be forced to register a complaint in the consumer court and take required actions.
Hoping to hear a reply as soon as possible.

Lakshmi Hyundai - Sangareddy Branch -Telangana state
The bad attitude of service incharge Mr.Ravichandra .
He is totally irresponsible and has used abusive / vulgar language, when I have approached him to repair my EON vehicle as the brakes got failed on the road while driving, I have asked him to attend / come to workshop, he said he is busy he cannot come and in turn i have lost my patience and shouted at him as we were to have an accident on the road due to brakes failure. I have shouted at him due to his callous attitude. Many times he behaved like that. I have below issues against him :
1) For the past one year or more he is not giving one wheel Rim for which I have paid Rs.1200 and even today it was not handed over to me.
2) He never informs about free camps and he says he lost my contact No.
3) His callous / ignorance towards repair of my vehicle and used abusive and Dirty language against me. Request to look seriously look into the matter please and do the needful

I am having a 2008 model hyundai getz and my problem is rusting of the inside of all the 4 doors, i had made a complaint with the service center and they said that there is no anti rust coating inside of the doors and only because of this the doors are damaged. And finally i send a notice to the company and also to the dealer, but no response from their side and now had filed a complaint before the consumer court.

Binu v v
[protected]

On 27/10/2016 while my Verna CRDI 2009 model car was coming from Thrissur to Mallappally in Kerala, at about 5.00P.M when reached Moovattupuzha all of a sudden smoke started coming out from the exaust and filled inside the cabin.My wife and another lady was inside along with the driver.Immediately the car was stopped and evacuated.The engine could not be stopped in spite of putting off the ignition.The amount of smoke engulfed the car and the area around leading to traffic block.The smoke was dozzed off after a fire engine was summoned and sprayed water.The car was then taken to the Hundai service centre at Moovattupuzha Kerala.After checking it was communicated by the Sevice centre that the Diesel injector had failed.Only 60, 000 K.M were run by the car till now .The servicing was done when 59000 K.M was covered at M G F Hyundai Service centre Changanacherry in September 2016.
I am worried whyt the injector has not given the life expected which is around 1, 50000 K.M.in spite of all scheduled maintenance at the authorised service station.
Please look into this matter urgently which is very serious.The reliability and name of Hyundai is questionable now.I have to get the injector nozzles replaced and I must get the cost refunded by the Company.

Govindan Nair Prakash
Mallappallil House
Pandanad West P.O
Alappuzha Dist
Kerala
Pin 689506
email address : prakash.[protected]@gmail.com

Hyundai cars are very good but they only know selling tactics. Once your car gets damaged or meets an accident, assume you say your car a good bye and would be going to throw it in a dumpyard. The hyundai employs are taught only selling and looting tactics. Their service doesn't deserve even a 0 star rating. A person who is always free is only capable of get his car fixed as the service station is just of name and there is more of a self-service. Firstly you would have to make atleast 20 rounds of their service station. Then bend your hands and knees and then finally have a fight with the employs to make them start their work. You'll get 3 different statuses of your car from 3 different employs and all -heads of some depatment.

My experience was with krishna hyundai, and rest of the hyundai i didnt had any experience.

I have verna fluidic bought 3 years back. Every time i give my car for service i have bad experience either something will be broken or tampered. If i tell them they will deny the same. From begining i felt the car has some gear problem i. E. Getting stuck. Everytime they denied saying everything fine. This time i changed the service center location but this time my steering getting stuck after the service. Even customer care calls if i tell them they don't take any action. This is absolutely frustrating. Note sure what to do even. This is not expected from hyundai. Now i have to spend money to fix this. Already it happened with ac.

Dear sir,
I have a grand 10 car in sudan bought from el barbary in 2014 and it 23500 km in the trip meter. Since i bought it and i have a problem in air conditioner and go to the agency workshop many times without solving the problem. The agency in sudan is el barbary. The problem is while is stopped the air conditioner not working and it works only when car is moving and press fuel clatch. While car is moving and running air conditioner is working good but if you stopped in traffic point airconditioner stop working and got hot air.
Pls. Advise me and how i can fix my car. It still new and walked only 23500km.
Thanks,
Mohamed hassan
Sky factory in sudan
[protected]@partnersce.com
[protected]
What's app :- [protected]

I am a customer of hyundai elite i20 bought from mgf hyundai punnapra (alappuzha, kerala) on last may 2016. i have taken 3rd year or 60000 km extended warranty incurring extra cost in order to keep my i20 in good condition always.

Unfortunately 4 months back when i press the trip key in my steering wheel it breaks due to material failure. when i asked to renew it under warranty in mgf hyundai punnapra they said that it's rejected by chennai hyundai office, even though it's crystal clear that the key cannot break for a reason other than material failure in this case. it is my first bad experience from hyundai.

People like me choose hyundai and go for extended warranty because we believe that you value every penny paid to you by us.

Vehicle number - KA 51 MD 4705, Date of service - 26 October 2016 at Trident Hyundai, Hosur Road, Bangalore

Complaints are as follows:
1. Issues discussed with service advisor, Yugandhar, not rectified (4-5 major issues were missed, and he said that everything was done. The delivery guy also realised that the same issues were not rectified)
2. Vehicle delivered one day late
3. Vehicle not cleaned properly, neither from inside nor on outside
4. Grease stains on the interiors
5. Called service team today, they promised a call back, no one called back

I want your attention and proper service of the car to be done please. I will escalate matter after 2 days if not addressed by then.

Dear sir
My self mahendra mo-[protected] using hundai sentro xing car i purchase [protected] shock absorber rear 2 nos from prince motors at limbdi dist surendra nagar gujrat those parts mrp was rs-1222 and they charge rs 1400 per nos wide invoce nos-969 dt-27oct-16 they also not give me box and talk roodly pls look in to matter and save comp. Image

Dear sir/madam,

I booked an red elite i20 car at himavasini hyundai, hosur in the month of june'16. At the time of delivery (14th july) i noticed the vehicle had a deep scratch mark (Right side panel and bumper joint). It was deep scratch mark and the black surface of bumper was clearly visible. The careless sales representative (Kuppusamy) told that it is a small issue and i really wonder is there any process/system to inspect the vehicle before delivery. They tried to repair it before delivery but it was not possible as the bumper needs to be removed and repainted. So the sales manager and managing director of the showroom promised that the scratch mark would be rectified during the first service. Based on their words i took the delivery of my vehicle. Instead of creating mess in the showroom i compromised and took the delivery

I explained the issue during the first service infront of service advisory and sales manager. They assured to rectify. The service people were so intelligent that they repaired the other scratch mark instead of repairing the complained scratch mark. I was really shocked to see it. I escalated this with the gm service (Pratapan). I told him that i will not take the vehicle till the issue is cleared. He promised me to take the vehicle as there was no parking space in the showroom. Sounds strange but had to hear. He assured me the representative from service will pick the vehicle from home the next working day.

Here starts the funny part. No one turned up the next working day. When i called up the service team, he told the paint was not available to repair :d. For a minute i thought is it showroom or road side shop. Then i told to connect to that gm who assured me, his numbers was switched off and he has left for vacation. I haven't seen such an irresponsible person in my 12 years of experience.

When i tried to escalate the issue another service technician spoke to me and arranged a person to take the car and rectify the issue.

After 3 days i went to take the car from showroom. No one really cares about the customer time. They took their own time to respond and still the issue was not completely rectified. I thought of asking for the bumper replacement itself. But thought no use in speaking to people who don't respect the customer.

I needed this experience as i changed my plan to buy a volkswagen car instead of hyundai.

Thanks a lot hyundai. With this type of customer service and dealerships who will never achieve customer satisfaction inspite of designing and manufacturing good cars.

: (: (: (: (: (: (

Vehicle no: ka51 mj3432

Atlast i thought hyundai customer team will reach me and understand the issue and take corrective action.

Even the hyundai customer sales team ([protected]@hmil.net) didn't respond. I had to call them and remind about my complaint. Then they could not find the complaint itself. I wonder what type of system they have which can't retrieve the complaints. Then i had to forward the same complaint to the regional (Chennai) team ([protected]@hmil.net). The lady assured that the issue has been forwarded to the dealer and i can expect a response within two weeks. After four weeks also there is no response from the hyundai or the dealer.

Email: [protected]@gmail.com

Hi i bought my new white verna 2016 may since then till date i.e; 27 oct it was driven 13k kms odd, and cos clutch issue that was in service centre for 1 week and later they delivered the car and later a week i started a highway journey from hyd to vij and travelled for about 14 kms my cars engine's temp was boosted up and again i stopped my vehicle in orr and called to rsa they are now telling radiator leakage. How cheap quality is this car maintains. The worst and worst driving experience among honda, fiat, toyota and hyundai. Cos i own a car from each of this brand. But really this sucks.

Sir, i had purchase hyundai verna on 2012, within 1st year my vehicle AC is not working so i lodge a complain to local dealer Krishna hyundai jorhat. They check AC wearing system & top up gas but my problem permanently not solve for which nos. of times lodge complain but couldnot solve the problem even they takes my vehicle for 50-60 days to check AC.Actually their technician are not trained enough and also their technician frequently changes their job, so each times i complained them they pass the blame to their previous worker. Now they suggest for permanent solution to changes the vehicle as it run only 29000 Km so i am not interest to sell it.
As my vehicle is in dealer for more than 50 days, for ratification Ac they now tell estimated budget of 1 lac, as my warranty period is over. Actually i lodge nos. of times my Ac problem within warranty period so why not dealer solve my problem within warranty periods.
I already lodge complain to hyundai customer care nos of times Complain no-[protected], their response is also not satisfactory. Not a single call from their side.

My name is basil baby and am purchasing a brand new hyundai elite i 20 sportz (Kl 17 p 1686) in april from popular hyundai muvatupuzha (Popular motor world pvt ltd, 6/567b, nh 49, perumattom, muvattupuzha 686673) in october month my car met an accident and my cars front bumper broken and few bents are there. After that am already given my car at popular hyundai for claim and repair. After completing the service they deliver the car to my home address.. But saw my car they are removing my back bumper and wiring panel and and the complete set (There is no damage in back bumper) and fixing an old repainted bumper, they removing my orginal parts (Back bumper and right side mirror) of my car and fixing an old parts
After saw this problem i went to showroom and asking the same issue and they accept that it was true but they change my back bumper only the panel and wiring kit is second hand part. Why your employees are doing such a fraudulent practice? How your customers trust in hyundai for purchasing a car?. Such a fraudulent company. I want a clear cut compensation for the same other wise i will raise a case aginst hyundai. And i never refer hyundai for any one of my friends also i write a post on facebook, twitter and also in what's app.
Regards
Basil baby
Your i20 user

My creta car only 8000 km done, yesterday morning I just started car to reverse one sound will come out I open the bonet and I look it, the belt will be break and oil will be spread to all over.
In earlyer time morning I starting some smells coming out.
Only thing I want to say I want to replace this car because I don't have to take any type of risk in my future.
Please take it as serious...

In my i10 magna 1.2 uk08x5234 clutch plate assembly was changed in mid august 2016 at rama hyundai service center new delhi. while driving burning smell was coming so i went to the service center to know about the issue.
Without inspecting anything they told directly clutch plate failed when i told them that plate is changed in august 2016 from there service center and and car didnt run also much more as i was out of station. they checked meter reading from there service records again telling clutch plate is ok.
The same person told before clutch plate failed and after some time telling its ok.
Burning smell still coming from my car no rectification work done by hyundai team there.

Regards,
Manish
[protected]

Dear hyundai team,
I have purchased xcent from your dealer koncept hyundai-green park vide reg. No.
Dl1za-1591 on 29th april 2016 with cng fitted, but till date cng is not endorsed in rc.
I was told that there is some problem at authority regarding the same & it will be done shortly.
It is an punishable offence that we have not endorsed cng on rc. My car was held 4 times regarding the same by traffic police.
You are requested to help me regarding the above issue on priority.
A line of confirmation of this mail is awaited.

Thanks & regds.

Hemant mozumdar.
[protected].

My name is prabhat mishra and i live at raipur. I have purchased a hyundai xcent sx (O) from shankara hyundai, raipur.

As things stand, when i have taken delivery & drove it to my home. While opening door, i found that the driver side door has been painted. Immediately i called up to sales gm as well as service gm about the same.

They firstly denied about the painting done at front driver side door, later they accepted about the same & offered me to replace the door.

Sooner on 2rd day, i informed them about intermittent braking issue / dicky lock problem / seats cloth were rough due to heavy usage. And for that they told me to be rectify whenever i will be going to visit their showroom. Also agreed to replace abs system, all seats immediately.

After 5 days when i visited showroom, while registration for repairs i found that my vehicle was serviced 2 times earlier to my purchase. When i report this issue, both sales & service gm called me for meeting & offered me 3rd year extended warranty & many courtesy services till 3 years.

At discussion they all agreed about billing the car to 2 persons.

I do have recording of conversation with me by sales gm-shankara hyundai. Also i have taken snapshot of old buyers of this car.

Now looking to this scenario, i has been forced to move to logged a fir against “shankara hyundai” and “hyundai” company for doing such a forgery with me. And also to move to consumer court for justice.

I will wait till tomorrow noon, if you want to resolve the issue. Else i will move further.

Prabhat mishra

[protected]

I purchase i20 active s (diesel) in july 2017 from kamal hyundai kharghar - navi mumbai and i was expected to get at least 18-20km/ltr average but after couple times i tested but it gives me hardly 15 and getting lower day by day. i have requested o service center as well before by submitting it for for first free servicing but i guess they have ignored the issue and i am still facing this issue.

Could you please suggest and give proper resolution for this concern?