Hyundai Motor India Complaints & Reviews

Dear Sir/Madam
please note that I had buy a Hyundai Xcent Sx Car and taken delivery in the month of August'16 from Mohan Motors Sector-V, College More Kolkata.
at the time of delivery dealer has given me only one Remote Key and one manual key,
while one of my friend buy xcent S model and got 2 nos.of Remote key.
please look into the matter and arrage Remote as duplicate key .

Nirankar Mishra
Cell No.[protected]
Kolkata-700064.

I have purchased the i-10 era car in the year august-2012. it is very surprised that some portions of body of car are getting rusted

Details are as under.
 car no : gj05-jb-4658
 model : i10 era
 month & year of mfg : august-2012.

This has reference to today’s telephonic talk with hyundai call center, [protected] and mr. ajit yaday (sr. executive.), to my surprise, today i came to know that my complaint has been closed without concerning me. they even not try to find why rusting is happening. i am surprising and even not expecting the way matter is handling by one of the esteemed car manufacturing company like hyundai.

Rusting of the car within the short span of the admired company like hyundai is the wakeup call.

I am really disappointing. senior level request on priority for interference of the relevant persons / senior persons for the subject matter. hopefully, someone will take notice and take the right and positive action.

Nilesh d. amrelia
[protected]

I am owning an i20 (TN 22 CW 9880) and got the vehicle serviced during aug'15 from Express Hyundai, Arumbakkam, Chennai. Post Service there were remarks about the battery and A/C. The subsequent week when i tried to ignite the vehicel i could notice that the the battery was down and i sought the advise of Express Hyundai who in turn suggested that the battery needs to be replaced and i did so. After replacing the battery to my dismay i could not ignite the vehicle again and i got the battery charged from the exide agency on the advise of Express hyundai that there is a problem with Exide batteries. During the discussion the ORS mechanic informed that the belt connecting the alternator has worn out which needs replacement the same which was not informed in the remarks. Despite several requests that i have to proceed to tirupati no categorical action was taken by the service centre. By gods grace i could complete my trip without any hurdle. On 9th October when i was on my way to vandalur around 4.00pm i could notice the battery indicator and i immediately stopped the vehicle and sought the advise of customer care who informed that i need to take the vehicle to the nearest service centre which should not be more than 5 Kms. Being Sunday I had to drive down almost 10 kms to reach Vinayak Hyundai and left the vehicle for service. The reason for the indicator was that the belt got cut and as a result the oil seal was also damaged forcing me to shell out another Rs.2229/- which is of wasteful natrue. Here I would like to make a mention that being a cusomer of Hyundai for almost 12 years now, i am really upset with the lethargy manner in which the issue was dealt by the default service centre thereby forcing me to even change the brand of the new vehicle which i am likely to take delivery of in a couple of months. In anutshell i would like to inform that despite spending around Rs.8000/- during August 16 i was forced to spend another Rs.2200/- for the negligence of the service engineer Mr. Rayappan and inefficient handling of the issue by the Manager Mr. Anandan which may be refunded to me at the earliest. Not only the financial part but also the morale of the service condition is also defeated due to the oversight had the same breakdown happened duriong the trip to tirupati and something serious has occurred who could be held responsible other than the above indicated officials of the default service centre. An emergent action is solicited in this regard failing which I will be forced to apprise the issue to the appropriate authority.

Sreenivas
[protected]/[protected]
[protected]@yahoo.com

GRAND I 10 SPORTZ 1.2 SILVER

FOLLOWING IS THE VIN NO MALA851CLGM496498

ENGINE NO . G4LAGM137289

Bought a brand new I10 Grand Sportz. From Modi - Hyundai Kanjurmarg. Multiple niggles / problems surfaced within days. One of the main concerns noise from the wiper blades. Car was taken by dealership twice to get it rectified. Each time it came back with the problem un-resolved. Multiple mails have been sent to dealership with a copy to Hyundai Customer service. Not a single person from Hyundai has written or called to check. Yet one sees fantastic promises and philosophies on all Hyundai social media platforms on how important a customer is for them...Have left the car at the dealership. It has been 5 days. No one has got back to me yet.

Really feel cheated, sad at how they are treating a customer

The Aircon was repaired for lack of cooling on 6th Jan 2016. The evaporator core assembly was renewed as suggested by the service center. All checks were made to ensure no leakage of refrigerant. A/C system service level 4 was carried out. But now after 9 months the Aircon is again having the same problem of lack of cooling. This clearly shows that the actual leakage was not identified. The mileage at service was 33352km and the present mileage is 44862km. This proves that the repair was not done properly.

I purchased my first car yesterday 23.10.2016 and experienced the worst customer service ever.
1) It took 5 hours to get my 2 cars delivered to me.
2) One of the staff insulted me and my wife and argued with me in front of the other staff. Nobody said anything to her, instead they came up to me and apologized. I felt very low and could not enjoy the feeling of purchasing my first car.

I have Magna I10 Purchsed during 2011. since my usage is very minimum i used to give service for once in a year to Chandra Hyundai - Metupalayam road Coimbatore .
1.Whenever i my car got serviced i do not find any difference

2.Since my vehicle crossed 30000 KM i have been advised to change coolant, brake and gear oil along with filter and engine oil and the quote given over phone is about 8000/- excluding tax. I am really surprised on the quote where as other reliable service centers quote less than Rs.5000/- .

3. Please not any company can grow as long as their customers are in comfort level. Demanding without logic, definitely they loose their customers .

4. under this circumstance being Hyundai customer look forward your kind guidance / action.

5. It is my kind suggestion that you may give us the necessary kit with CD for oil change demo to do it our self.

Thanking You

K.Rajkumar
Engine no - G4HGBM204407 .
i10 Magna 1.1 cc Petrol.

I have given my car for servicing and during servicing they broke the mirror and they have told me that the have broken it and asking me for money. Also their manager talking rudely. Is this way to talk with customers? His name is tilak chandra from Amravati showroom ketan Hyundai. This is the worst showroom and worst service provider. Dissatisfied

I bought a car from novelty hyundai in august but they guys not give me 2nd key i have already tell to mr kalia branch manager of dis branch and mr chadha chandigarh branch no body listen my problems every time give me some time give some time. What is this dis guys are spoile the brand name i have begging so many time so at last i have sent the mail to u kindly solve my problem

Thanks
Amandeep sharma
[protected]

Dear team,

My fluidic verna is not even 1 year old and i am seeing that all the standard chrome fittings given in car vtvt so have got badly rusted. It's giving such a bad impression to people whoever are discussing with me. My car is in warranty and today when i took my car to mithila hyundai (Mira road - thane - maharashtra) he said these are all company fitted standard fittings we will have to speak to the company and get back to you. This is my first experience with a hyundai car and really got so disappointed hearing this.

This is for the first time i saw such a problem happening seems either the dealer has sold me a very old car from his stock or the parts have been duplicate. I need immediate response.

Vin/engine no. : malcu41dlfm206859
Registered no. : mh04 gz 7423

Debasish banerjee
Mobile no. :[protected]

I have purchased one I 20 car in December 2012. Now drive system of front wiper is not working. I have contacted so many service centers in New Delhi but no body is able to repair or replace. My contact details is as follows :
Name :GBSARORA
Residence: H No 373/12, Sector 16, Vasundhara, Ghaziabad Uttar Pradesh.
Purchased from : Nimbus Hundai, Sector 5 Noida, Utter Pradesh.
It requested to you kindly give me the address from where I can get the drive system replaced or repaired.
Thanks & Regards
G B S ARORA

Dear sir/madam,
i had complaining again to you that in your grand i10 model there is a problem is coming in supporting panel and its given of plastic and i am asking to you that why its given of plastic previously when i compained you but your service centre had not changed my supporting panel.So please i request you to change my supporting panel.And i am your existing customer and i am refering to another also now in my group there is 3 grand i 10 after i had taken.
My car engine no.D3fafm393021, chasis no.Mala851dlfm325069
reg no.Gj-32-d 0441 reg name mohammed younus ab. Sattar parekh dist-junagadh [protected]

I hv bought my hyundai verna fluidic in oct 2012. Just under 1 year i had problems with my gear getting stuck.Due to which i had a couple of near fatal experiences.And believe me it's serious. I'm a doctor.The same problem had occurred with my cousin in his verna fluidic and he got his gear cylinder changed for free.BTW my car no is is PB08 CD 7474.And his no is PB08 CB 7474. When we went to the service centre GOYAL HYUNDAI .From where we had bought the car about the problem.They just said that there is no problem and just didn't do anything. FOR 3 YEARS WE HAD THE WORST DRIVING EXPERIENCE.AND A NEAR DEATH EXPERIENCE BECAUSE OF THE PROBLEM. Now last week when i went to the centre.they told me there is a problem with the clutch and after that they told me there was a problem with a cylinder too and charged me rs 19300.why didn't they diagnose the problem Earlier.Now u hv lost a customer completely because o[censored]r poor customer care

SIR,
I purchased Hyundai Creta SX petrol model car from Anmol Hyundai naudara bridge Jabalpur MP. But it hasin come to my notice in my car SX is not written on the back side of car but in other's car it is written. Sir I have a doubt that the dealer might have sold a sample piece to me therefore please clarify what is the actual status.
THANKS REGARDS
FROM
AJAY SHRIVASTAVA
3/303/ ORCHARD RESIDENCY
GHATKOPAR WEST
MUMBAI mo no [protected]
[protected]

Dear sir, have made booking of creta on 2nd december, 2015 with your dealer modi hyundai - malad west mumbai 400 064.. And paid rs. 25, 000/- being booking amount, after so many followup on[protected] i. E. After almost seven month received communication from them that they will deliver me vehicle before 25th july, 20016 on on 10th august, 2016 they further communicate me that they will not able to deliver vehicle because of allocation was not there from company... Under these circumstances after fed up decided to cancel the booking and requested for full refund of rs. 25, 000/- they have paid me rs. 22, 000/- after deducting cancellation charges rs. 3000/-

1. Does your dealer is correct in deducting cancellation charges.
2. I request you to ask him pay my balance rs. 3000/- along with compensation of rs. 25, 000/- for inconvenience.

Dear sir/madam,
There is a engineering design fault of a duct or gap in the dashboard from engine /bonet side of eon .A rat has entered and died in dashboard of my eon mh41v3916.
There is a lot of bad smell in ac section and inside the car
I am sending my car for repair at panchavati hyndai nasik
I request hyndai ltd to clear the design fault as soon as possible
Also I request hyndai to apply zero charges for repairing the car as it is design fault of hyndai
Thanking you
Sagar dindorkar

I k. Nageshwar rao residence of bhel, mig-2, given servicing on 03/10/16 at hyundai showroom (Madinaguda branch). The estimation cost was given rs 5850/- but, the branch manager told to pay the bill of rs 43000/-. At the time of servicing it was been damaged near petrol tank cover. It was been dented and painted by workshop people. But, i lost the originality of the car. I dint say pavan (Advisior) to change the suspension rods and other parts but, unfortunately they have changed few parts without my knowledge. I approached branch manager mr. Raghav to look after the damage and the vechile given by me. The manager at first told the the servicing cost was rs 10500/-. I approached today i. E, 16/10/16 and spoke to branch manager where he insisted to pay 42000/-. The cost which they have told before is completely differing form the cost they saying now, which is more than my budget. The servicing people damaged my car, the branch manager saw it in the cc camera and they dint show the facts to me. Since, i request you to pay me composition for the damage. Since, they have asked me to come tomorow i. E, 17/10/16 to settle the payment, im not able to pay that much of huge amount. Therefore, i request you to look into the matter as early as possible. Thanking you, k. Nageshwar rao, contact no - [protected], email id - [protected]@gmail.com.

Dear hyundai team,
My name is rahul grover and i was an ex service man over nimbus hyundai ghaziabad n3402 service centre as an accountant. I was work more than 5 years over there till 31.07.15. I was requesting him my salary certificate for last two working financial years from last 8 months but the hr team of dealer mr manoj and thakur gaves me no response. I had done many calls, mails to dealer with cc to director also but no response comes. This is so careless and irresponsiveness showed by that. I was requested from last 7-8 months but there is no body to listen. I told him that i want to fill my income tax return but also they not respond me. Please register my complaint against mr. Manoj and mr.p k thakur for not doing its duty properly and carelessness and mentally harrasement.

I bought hyundai I20 active from Crossland Hyundai Vaishali Nagar Jaipur on April 12th, 2016. I am facing lot of challenges with this car. Two tyres are already gone reason being local tyres are given in this car. Also car makes real bad noise in 1st, 2nd and 3rd gear considering the fact its a petrol variant. Car noise was told to the company during 2nd service and also about the tyres. Everything has been refused and nothing has been repaired. I want a resolution on the same and expect some help from the company.

I purchase Grand i 10 sportz from charisma Hyundai Chandigarh. As i have purchased the above said car on dtd 06.10.2016.
On the very same day in the evening i noticed the water leakage logging in my car and also noticed the rust in the steering wheel of my car. immediately i inform the charisma Hyundai people about that the the ask me to keep the vehicle full door open for one day during sun light, which i did. And again on dtd 14.10.2016 i took my car to the charisma showroom and the service people checked my car and intimated me that your car is to be repaired by us for the said defect they will open the complete flooring and dash board to check the both things. they intimated me that they will change the rusted steering rod of the steering which i objected to them for both the things and ask them to kindly change my car. it is my hard earned money which i have put it into it. within 2-3 days the complete picture was told to them, as i have purchased a new car not old one so how can i keep this repaired car.

keeping in view the above sacts i humbly request your good-self to kindly look into the matter and advise charisma Hyundai, Chandigarh to replace my car.
Jitender +91-[protected]