Hyundai Motor India Complaints & Reviews

I purchase Grand i 10 sportz from charisma Hyundai Chandigarh. As i have purchased the above said car on dtd 06.10.2016.
On the very same day in the evening i noticed the water leakage logging in my car and also noticed the rust in the steering wheel of my car. immediately i inform the charisma Hyundai people about that the the ask me to keep the vehicle full door open for one day during sun light, which i did. And again on dtd 14.10.2016 i took my car to the charisma showroom and the service people checked my car and intimated me that your car is to be repaired by us for the said defect they will open the complete flooring and dash board to check the both things. they intimated me that they will change the rusted steering rod of the steering which i objected to them for both the things and ask them to kindly change my car. it is my hard earned money which i have put it into it. within 2-3 days the complete picture was told to them, as i have purchased a new car not old one so how can i keep this repaired car.

keeping in view the above sacts i humbly request your good-self to kindly look into the matter and advise charisma Hyundai, Chandigarh to replace my car.
Jitender +91-[protected]

I Sub Maj Amit Kumar (Retd) placed my accidental vehicle on 29 Sep 2016 for inspection/survey. After inspection/survey, the vehicle was returned to me on next day and stated that the repair work will be done on availability of spare parts. After that I enquire for availability of spare parts, but the contact person (Mr. Azad Singh, Manager Services) has not responded my call till 12 Oct 2016. Finally, on 13 Oct 2016, the vehicle has been asked for repair and promised that the vehicle will be delivered on 15 Oct 2016 at 05:00 PM. On inquiring for delivery of vehicle today i.e. 15 Oct 2016, the contact person at Marudhara Hyundai, Jhunjhunu has denied to deliver the car stating that the job work has not been done. I ask Hyundai Motor India to instruct Marudhara Hyundai, Jhunjhunu to wakeup and give consumer satisfaction at least a satisfactory level.

15.10.2016
My Eon car No KL 05 AK 8479 I made a paid service on request of Popular Hyundai Kottayam last week find more dirty inside of car after the service, Dash board, door window and body of car cleand with some sort of oil, I have complaint, car taken by the on last Friday (07.10.16)& return with after some patchwork on Wednesday 12.10.16 same dirty. These dirty cleanness happend with me in 1st & 2nd service also, both time my car taken and they did it again and requested if call from company come give us 10/10 marks, this time informed don't make such calls. my marks 0/10.
Thanks

Jacob Mathew [protected]

This was the incident dated 12.10.2016.. I had gone to book a hyndai creta at your dealer modi hyundai located at santcruz west s. V road... They told me that usually delivery will be done in 2 to 3 months and if you buy or make over the creta at extra cost from modi hyundai by paying extra then they shall manage to give me the delivery of hyndai creta within a months time,,, the person who attented me was more pressurizing me to buy accessories rather then selling creta at his showroom... I think modi hyundai is not promoting hyundai brand in fact they are more interested in selling the make over and extra fitting with are available at extra cost at the modi hyundai showroom... And not interested in customers like me who just wanted by buy creta of hyundai brand in companies actual condition,,,,, i am really upset,, i wasted my time visiting modi hyndai for buying 2 creta models from your authorised dealer...

We have purchased a grand i10 on 3rd october from deep hyundai Delhi. At the time of delivery we are surprised to see that you are providing only one central locking key.

This is unfair with the customer because it was not explained earlier.
In all other branded car, all are giving two central locking key.

Seriously, this car is for my wife, i was planning to change my SX4 with CRETA, but due to this episode my mood is off, such a large company thinking for cost cutting of Approx 1000/- of one central locking key at the cost of convenience of a customer. Then In CRETA anything hidden can be found as cost cutting. I will not sugest any one to purchase hyndai car

Dear sir /mam,

I am on of your customer, i had purchased a hyundai car. From your authorizes delar (.. Libra hyundai) which is at city of dhanbad in state of jharkhand.. That time i have already paid the amount what he say... But now i am facing some problm regarding registration.

Dear sir.. Just iam taking kind attantation rwgarding the issue... Its pending since 10 mobths... And also i have complained many time but still not got any resolution from your sir...
Please look in to this matter and close the issue asap.
Customer name-deepak kumar pandey
Address-doranda rajdhanwar giridih
Cn-[protected].[protected].
Also staff behaviour was not good.. Specialy mr rahul mahto behaviour was not good
Warm regards
Deepak kumar pandey.

Hi, m highly unsatisfied with the service which shivnath hyundai jagdalpur bastar is provided so far regarding brake issue in my i 10 sportz, there mechanics even can't find out the fault, just grease everytime, and it's over wd heavy bill over my pocket, it's been a dozen times in 2 months for the same problem again n again, plz do something abt this

I have a i20 asta model.
unfortunately the car met with an accident.
after that i take it to hyundai service centre abohar(paras hyundai).
there is only a body damage issue. that they make it right.
after that i take my cat for service.!
dont know whta they do with my car they disturb the alignment of the car.And still i have taken two to three times in hyundai service centre but they are not making alignment correct.they always keep on ignoring! or by saying we are not getting the fault
what is it
do they think i am a fool
i have paid for service i have paid for hyundai car
today again i am sending my car to paras hyundai
please have look on it
and due to alignment car tyres get totally deprived off

On oct 11, 2016 10:17 pm, "bhavin zaveri" wrote:

On oct 11, 2016 9:59 pm, "bhavin zaveri" wrote:

dear sir md / ceo hyundai motors india
i am a die hard fan of hyundai cars am using ur santro from 10 yrs. Recently bought ur creta auto registration no mh-43 at 5238 11 months back everything was perfectly fine for 4 months till once in the middle of the night the gear stopped shifting i was left stranded on the road with my family and had to wait for ur person to tow the car to the workshop. The problem was rectified and the vehicle was delivered after 4 days after calling them and complaining to the superior authorities. Trusting ur company i took the delivery expecting none such thing will occur again but to my dismay the same problem occured again 10 days back and now the car is in sharayu hyndai at sanpada since. I talked to the head of the service department he said that there was a problem in the cable so had to order it from chennai and asked me to wait. After 5 days i called him again for the progress and he said that the cable had arrived and already fixed but the problem has not been rectified they need to change the full atm gear box. Sir firstly i would ask you that imagine the stress i have gone through when i was stranded on the road in the night with my family waiting for help to arrive and secondly buying a new creta and facing multiple problems when the car has not even completed a year. Now sir the problem has reached the peak and as to why should i open my newly bought car (15000 kms) and drive it. I personally feel the car delivered to me has a faulty mechanism. Sir pls do not break my trust on hyndai and give me the right judgement. Awaiting ur reply

regards
bhavin zaveri
+91-[protected]

If company isn't able to repair the car.
I need to go by taxi for my work which use to cost me 500/-rs every day.
This problem is on since 15 days
I was planning to take a creta but after this kind of service i have dropped my plan.
The company isn't sure also when my car will be ok and they are not able to tell the problem occurred.
I never ever expected this type of service.

I gave an accidental verna car in deep hyundai workshop, mundka delhi,. I gave on 6/9/16 and it is not delivered yet. Today is 10/10/16.
They gave me estimate of of around 96400. And now thy say it is 170000 around. Almost double.
Since last 10 days, i m daily calling them and chekking d status, but i don't receive a single call from thr side,, which is the duty to complete the car n give details.
Ravi, the manager over thr, is showing very irresponsible behaviour, n from last 10 days his words are"aapki gaadi kal de dunga". His "kal" will never come.
Please take some strict action asap.

I had booked Hyundai i10 grand asta automatic through Ritu Hyundai. Extremely poor service & cheating customers on delivery timelines. The vehicles are just left without rto tax receipt & number plate in the buyers building. No appropriate response there after from them.

At this rate who will again ever think of buying Hyundai vehicle. In fact now itself I do not wish to go ahead with Hyundai vehicle & want entire amount to be refunded with interest

Hope you can understand us & how customers are being fooled at Ritu Hyundai

I am planning to purchase h. creta-1.6sxi+ at petrol on immediate basis for which i contacted 2 dealers - planet & concept, but the sales head are not concerned with the sales as they have excess orders and are not entertaining us properly and reply that the car availability shall occur in 2/3/4/5/6/7/8 weeks. not sure
Still this is fine.
I wanted to give booking amount and i asked that i will do insurance on my own and they denied that this will not happen and they shall not sell at this condition then i informed them that my insurance agent is giving me rate for 30, 000 and you asking 65000 rs i cannot give such huge difference, they are like it is decided from hyundai co.
I request you to please reply me whether this is true or not? i dont think it would be. kindly give me transparency on the same.

Your both dealers are not willing to entertain us as they have loooootsss of booking and we are really very unhappy from there response & service.

We request for your help on the same.

I am looking forward for a serious solution on the same.

I gave my i10 for denting and painting job. they told me it will take 1 week for job to get done.. before giving in the workshop, i checked my fuel gauge which was indicating three levels of fuel. after a week, when i went to collect my car, they refused to give old rim which was a little bit damaged ( that comes under my insurance i have the right to collect my old/spare parts.)
P.s The rim was slightly bend, i could have reused it again.
and, then when i collected the car the fuel gauge was showing no reading, i thought they had removed the fuel ( as always).. when i refulled my tank, the fuel gauge showed nothing. i went to the hyundai complaining about it, the manager said the shaft is broken and new replacement will cost you 6800 bucks. and after that, the mechanic who was checking it.. ( i was also present there), there was a connecting wire that was removed, he said that nothing happens because of it, its just the spare wire, and moreover he said i will personally come to your place in the evening and get your fuel gauge correct for 2000 bucks... when i came home, i opened the gauge and i tried to connect that wire and you know what, immediately when it get connected, the meter showed the fuel reading.
so now firstly i am posting my complaint here before taking any action.
secondly, if a need arise i will go to the consumer court.

regards.
Sahil Tomar
9, kapil street, subhash nagar, dehradun
uttarakhand
248002

hyundai showroom is : B.M hyundai

Sir,
I have purchased hyundai creta 1.6 sx dated on 21.07.2015 from jsv hyundai.
On my second free service i went to service center of jsv hyundai ring road lucknow on 25.09.2016 after completion of nearly 10000 km.
They serviced vehicle and returned me on same day saying that there is some misalignment in vehicle and their alignment system not working, please do it from outside. so i have taken my vehicle to alignment center, there they told me that there is not any alignment problem but some part of front right wheel is damaged. so again i went to service center with my vehicle on next day on 26.09.2016. there they told me they were busy do come on next day. on next day i. e. on 27.09.2016 they told me the damaged part they don't have and they will intimate me on availability.
On 06.10.2016 they changed the damaged part after availability of the same. they charged me rs. 10000/-. as according to them this damage was due to accident and about it they also emailed the hyundai company. after asking them that please share your correspondence with company with me they did not do that but they waived off the charges.
Story does not end here, after changing that part abnormal sound started coming from that portion of vehicle. i again visited to service center on 09.10.2016 again this time they told me there is some problem in shock absorber, this time they corrected the same but charged me 3500/- citing the same reason that this damage was due to accident, and again there alignment system not working and same was done outside. till date i have not claimed any accidental insurance. not my vehicle have any physical damage. so why i have to pay for any damaged part of my vehicle which have mileage of approximately 10000 kilometres.
Above was full story in nutshell
1. i serviced my vehicle on 25.09.2016 and they took nearly 15 days for identifying, replacing and correcting the vehicle parts.
2. they charged me for changing/ correcting damaged part which was not accidental.
3. i have made 5 trips to jsv service center, ring road lucknow for service & repairing and also 3 trips to external alignment center as their alignment machine was not working.
I have not expected such a pathetic service response, bad attitude and payment charges which may not be applicable to me from one of your renowned service center jsv hyundai ring road, lucknow.

This is nitin from talegaon pune maharashtra
On 13th september 2016 i was booking hyundai creta, white e-base for delivery date 11th october 2016, from sanjay hyundai automobiles engineers pvt. ltd. bhosari pune & sales executive mr. amit commit me for that.
But now sanjay hyundai sales manager says delivery is not possible beyond date & the reason is hyundai manufacturer (hyundai motor india) not taken any order for your car.
That’s why i would like to cancel vehicle purchase plan but they didn’t give my refund money so please help me.
For confirmation please check receipt of attachment.
Mr. nitin [protected]

I have purchased hyundai creta vise GJ 27 AP 2323 on dt.22 nov 2015. At the time time i saw a crack of rear part of ac and discused with relavant persons. I requested to showroom and workshop staff to solve. I have complaint for same subject too many times but there was no progress to solve the problem. I have to say that hyundai services very worst. Tottaly bad services.

Dear sr/mam,
I am visiting at kosmo hyundai jalandhar (punjab) for repair work of my car verna fluidic regn no:-pb07cn1007, and i have facing steering problem from starting when i have buy this car, still now i am facing this problem, they change my car steering module in 2014 after that problem was still there, i am sooo much dis satisfied from service of kosmo hyundai, now i am visiting the workshop they mis guide me and also tell u have to replace your steering rack, colunm etc, because your vehicle is out of warranty, but i am facing this problem till starting when i have buy this car, there service advisor also mis behave with me i am totally dis satisfied with this cheap service of hyundai, kindly provide me solution, otherwise i take a strict action.

Regards:-
Mr. sulinder singh
[protected].

I had booked an i20 elite in red passion color paying 5000/- as booking amount. Later on om shri sai hyundai informed that they are not able to provide the requisite color so we cancelled our order and diverted our booking to libra hyundai dhanbad. But the manager of om shri sai hyundai is not willing to refund the booking amount, he is beating about the bush and don't respond properly... You are kindly requested to look in to the matter and resolve it as soon as possible.

Dear sir,
I purchased a hyundai grand i10 vide no-od 05 r 6233 on 22/10/2015 from utkal hyundai, pahal, bhubaneswar. Till to yesterday i completed 3rd free service as per hyundai's norm. But during this servicing period i faced lot of problem. Always services are pending & complains about the vehicle are pending for to take another time. Washing & cleaning are always pending for another time. Customer relation does not matter for them & thats why for another time people's are not interested to purchase any hyundai car due to service issues. My complaint about body sound, music system, cleaning & washing issues are not solved after asking for several time. They handover the vehicle in the basis of next time solve purpose which will be taken as a payable service. Here i'm staying 20km far from the service centre & this is not possible for me to take my vehicle to the service centre for several time on expence of rs-300/- in fuel & spend 1 leave from my job. So request you please look forward the matter & take necessary action.
Thanking you
Subhabrata mohanty
Cuttack
Ph-[protected]/[protected]